Community Plan 2013 - 2018 Single Outcome Agreement north lanarkshire partnership community plan 2013 to 2018 1 north 2013 toplan 20182013 to 2018 north lanarkshire lanarkshire community partnership plan community 2 community plan 2013 - 2018 contents Foreword.............................................................................................4 North Lanarkshire Partnership............................................................6 Purpose of our Community Plan (Single Outcome Agreement)........... 8 Vision, values and principles.............................................................. 10 National context................................................................................ 12 Key achievements.................................................................................. 14 Key themes, strategic priorities and local outcomes.......................... 16 • Health and wellbeing • Lifelong learning • Regeneration • Community safety • Developing the Partnership Cross-cutting themes.........................................................................32 • Children and young people • Adult protection • Welfare reform Implementation and monitoring.......................................................36 Summary of the key community plan themes and local outcomes....38 Summary of the local outcomes and national outcomes...................40 North Lanarkshire Partnership Community Plan 2013 to 2018 Foreword In North Lanarkshire, there is a strong history of organisations working together to service the needs of our residents. North Lanarkshire Partnership is responsible for the development and implementation of the Community Plan (Single Outcome Agreement). Community Planning is the vehicle by which we as partners will work together with our communities to plan and develop services to meet local needs and bring about improvements to the area. As partner organisations we have a responsibility to ensure that the priorities and actions detailed in the Community Plan (Single Outcome Agreement) are reflected within the plans and strategies of our own organisation. As partners we have signed a Partnership Agreement which demonstrates our commitment to develop effective community planning and illustrates how we as organisations will work, together with communities, to improve the quality of life of all residents in North Lanarkshire. 4 The resources available to our partnership and how we use them are key considerations, which will influence our success over the next five years. What is abundantly clear from this situation is that all parts of the public sector will need to significantly reduce spending plans to align these with real term reductions in public sector spending. Given the economic recession, the reduced resources available for the foreseeable future and the ever increasing demand for services it is imperative that our partnership continues to build on the substantial progress made to date. It is important to recognise also that through the ongoing process of public sector reform, welfare reform, the development of shared services and other new ways of delivering services, all of us as organisations will require to change and manage our resources in a different way. This plan, endorsed by us as members of the North Lanarkshire Partnership, commits our organisations to the achievement of identified shared outcomes and targets. The new Community Plan (Single Outcome Agreement) builds on our achievements to date and demonstrates how we will continue to bring about improvements in our local communities and impact on the issues that affect them in the period 2013 to 2018. Cllr Jim McCabe, J.P. Chair of North Lanarkshire Partnership north lanarkshire partnership community plan 2013 to 2018 5 north lanarkshire partnership community plan 2013 to 2018 North Lanarkshire Partnership North Lanarkshire Partnership (NLP) brings together the major public and voluntary sector agencies in the area and has a responsibility for taking forward the development and implementation of the Community Plan (Single Outcome Agreement) in North Lanarkshire. North Lanarkshire Partnership is structured in a way that provides direction, makes decisions and considers thematic strategies and cross-cutting issues that affect the partnership as a whole. The partnership is led by a Board made up of senior representatives from the public agencies and representatives of the voluntary sector. Our Partnership Agreement clearly defines the role of the Board to: • act as a forum through which strategic economic, social and environmental issues affecting the area will be addressed in an integrated way and, in particular, to develop North Lanarkshire’s community planning process; • co-ordinate the activity of partner agencies in the pursuance of agreed joint strategic objectives; • approve joint action plans which identify agreed priorities, and which set out the more detailed implementation arrangements for partnership activity; 6 • agree targets against which progress can be monitored; • provide a mechanism for debating issues of concern, and • provide a strategic link with pan-Lanarkshire and national organisations and networks at a North Lanarkshire level. The community planning partners who make up the membership of North Lanarkshire Partnership Board are: • Consortium of Further Education Colleges • Jobcentre Plus • NHS Lanarkshire • North Lanarkshire Council • Police Scotland • Scottish Fire and Rescue Service • Scottish Enterprise • Skills Development Scotland • Strathclyde Partnership for Transport • The Voluntary Sector. There are however a large number of additional partner organisations involved throughout the rest of the community planning structure including amongst others: • Central Scotland Forest Trust • Central Scotland Green Network • Clyde Valley Green Network • Forestry Commission • HMP Addiewell • Health and Care Partnership • Lanarkshire Alcohol and Drug Partnership • Lanarkshire Justice Authority Community • North Lanarkshire Leisure Ltd • Scottish Natural Heritage • Town Centre Activities Ltd The diagram overleaf outlines the community planning structure which supports NLP Board at a strategic and locality level: Diagram 1 – North Lanarkshire Community Planning Structure North Lanarkshire Partnership Board Chief Officers Group North Lanarkshire Child Protection Committee North Lanarkshire Children’s Services Partnership Public Protection Voluntary Sector Partnership Group Regeneration Partnership Group North Lanarkshire Adult Protection Committee Developing the Partnership Group North Lanarkshire Welfare Reform Working Group Lifelong Learning Partnership Group Health & Wellbeing Partnership Group Community Safety Partnership Local Area Partnerships Community Forums Our Communities north lanarkshire partnership community plan 2013 to 2018 7 north lanarkshire partnership community plan 2013 to 2018 Purpose of our Community Plan (Single Outcome Agreement) The purpose of this Community Plan (Single Outcome Agreement), is to provide a clear long term vision to be achieved over the next decade together with the outcomes, indicators and targets by which progress will be measured over the short and medium term. It forms an explicit ‘plan for place’ which is endorsed by all of us as partners and agreed with the Scottish Government. This plan sets out our partnerships’ vision for North Lanarkshire by 2022 and outlines how as partners we will work together over the next five years to ensure positive progress in achieving this vision. To aid us in achieving this vision, we have identified our strategic priorities together with the outcomes we wish to achieve locally linking these to the national outcomes of the Scottish Government. As this Community Plan is also our Single Outcome Agreement, the Supporting Document to this 8 Community Plan also identifies the local outcomes, indicators and targets which we will use to track progress in achieving our strategic priorities. Whilst the key themes, local outcomes and strategic priorities contained within this document will remain constant, the indicators and targets in the Supporting Document will be refreshed annually in line with our performance framework. north lanarkshire partnership community plan 2013 to 2018 9 north 2013 toplan 20182013 to 2018 north lanarkshire lanarkshire community partnership plan community Vision, values and principles Vision Our Vision is that North Lanarkshire in 2022 will be a place where people: • want to live because of the range, quality and affordability of the housing available, the safety of our communities, the quality and accessibility of the natural environment, and the quality of amenities and services in the area; • live well because the focus within the plan is on improving health and reducing inequalities ensures their health, wellbeing, and life chances are as good as those elsewhere in Scotland; • choose to do business because support for new and existing businesses, business sites, the transport network and good transport connections and the quality of workforce are second to none in Scotland; • participate in learning at all ages and of life to achieve their full potential; • have a fair chance in life and where factors that currently exist to limit people’s opportunities and prospects are overcome, and • particularly our children and young people are safe, nurtured, healthy, achieving, active, respected, responsible and included. 10 Local communities have the right to expect consistent commitment from all agencies in North Lanarkshire to bring about improvements to the area. Through existing plans and strategies we as partners have already set out the detail of the specific services we will provide. The Community Plan (Single Outcome Agreement) therefore does not seek to address everything but it does: • provide an agreed agenda for the North Lanarkshire Partnership; • enable partners to maximise existing and new resources and budgets to plan and deliver key services; • provide a framework for effective partnership and joint working across the statutory public and voluntary sectors; • allow partners the opportunity to work towards common aims to ensure positive outcomes; • provide a framework for simplifying the many existing partnership and planning processes; • seek to influence and inform the development, implementation and review of all other plans and strategies, and • provide opportunities for partners to engage and involve communities in decisions that affect them. Values and principles In developing and delivering this plan, our partnership will be guided by the same values and principles outlined in our previous Community Plan: Working with Communities: We as partners are committed to developing community planning in a way that reflects the concerns and aspirations of the communities we serve and we will provide opportunities for individuals and communities to participate in the process. Respecting Difference: All people will have an equal right to advice, support, access to services and be involved in decisions affecting their lives, irrespective of their age, disability, ethnicity, gender, religion, sexuality, economic circumstances and state of health. Our partnership will ensure it actively monitors equal opportunities, adheres to its statutory duties and reports on its performance. Best Value: Our partnership will use all the resources managed on behalf of the communities of North Lanarkshire both efficiently and effectively by working together to continuously improve our services. Rights and Responsibilities: Our partnership will fully respect the rights of individuals and communities in developing and implementing community planning. In return, support will be provided to individuals and communities who will be expected to take responsibility for their own behaviour and lifestyles to help contribute to achieving the overall vision. Many different organisations across North Lanarkshire provide services and it is recognised that addressing the wide range of issues affecting people’s lives requires a joined up approach across all our key agencies. Transparency: The performance of our partnership will be honestly reported back to the public providing not only opportunities but support for individuals and communities to question and challenge its decision and performance. north lanarkshire partnership community plan 2013 to 2018 11 north lanarkshire partnership community plan 2013 to 2018 National context Strategic objectives and national outcomes The Scottish Government has identified five overarching strategic objectives to focus government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth. These objectives are: • Wealthier & Fairer - Enable businesses and people to increase their wealth and more people to share fairly in that wealth; • Smarter - Expand opportunities for Scots to succeed from nurture through to lifelong learning, ensuring higher and more widely shared achievements; • Healthier - Help people to sustain and improve their health, especially in disadvantaged communities, ensuring better, local and faster access to health care; • Safer & Stronger - Help local communities to flourish, becoming stronger, safer places to live, offering improved opportunities and a better quality of life, and • Greener - Improve Scotland’s natural and built environment and the sustainable use and enjoyment of it. 12 These objectives are then underpinned by 16 national outcomes. The priorities and local outcomes identified in the Community Plan Single Outcome Agreement (SOA) link to these strategic objectives, and the link between these national outcomes and our local outcomes credited on the table on page 38 of this document. National key priorities During the last year, the Scottish Government and COSLA have undertaken a review of community planning and Single Outcome Agreements resulting in the production of a Statement of Ambition and associated guidance on Single Outcome Agreements. As a result of this process, a number of key priority areas have been identified where the aim is to deliver ‘transformational performance improvement’ through the community planning process. These priorities have been identified because: • they can make a major contribution to achieving the National Outcomes; • significant scope exists to reduce inequalities; • there is a need for a concerted and sustained effort to improve performance; • these priorities are mutually reinforcing; • to achieve the transformational change envisaged partnership working, community engagement and co-production are seen as critical, and • significant gains can potentially be delivered over the medium to long term through a preventative and early intervention approach. In North Lanarkshire, all of these areas were already identified as priorities by the themed partnership groups before the Single Outcome Agreement guidance was issued and the links between these national priorities and our existing Community Plan themes are identified below. Detailed information on the ongoing work in support of these is contained within the Supporting Document which will be updated annually and reported on as part of our reporting framework. This ensures that the work on these key priorities is fully integrated into the community planning process. Key priorities together with themes they link to in our Community Plan are identified below: Key priority Community Plan (SOA) theme Health inequalities and physical activity Health and wellbeing Outcomes for older people Health and wellbeing Economic recovery and growth Regeneration Employment Regeneration Safer and stronger communities, and reducing offending Community safety Early years Children and young people north lanarkshire partnership community plan 2013 to 2018 13 north lanarkshire partnership community plan 2013 to 2018 Key achievements This section highlights some of the notable achievements over the lifetime of our previous plan. During that period, we: Health and wellbeing • Developed and delivered Well Connected, Lanarkshire’s social prescribing programme for people who may be experiencing symptoms of stress or low mood, but also for people who would like to feel better in themselves and their life. The programmes have shown to help people by improving self confidence and self esteem, reducing low mood and feelings of stress, helping people deal with the problems that are causing low wellbeing, helping people develop positive ways of coping with the challenges of life, increasing opportunities for social contact and learning new and useful skills. • Implemented a population based screening programme to identify and help the number of people who are drinking more than recommended levels and delivered 9,881 alcohol brief interventions (ABIs) within primary care, acute, midwifery services and mental and sexual health services, significantly exceeding our target. • Targeted our efforts and resources towards the most disadvantaged groups and communities where smoking prevalence is greatest and the target for the number of people, within the 40% most deprived datazones, quitting was exceeded in 2011-12, with 1,626 successful quits at the 4-week stage. • Invested over £178million in improving our housing stock, including the replacement of kitchens and bathrooms, and the installation of new heating systems. 14 • Rolled out reablement to maximise people’s independence and have developed self directed support for adults with 119 people accessing an individual budget allowing them choice and control over their lives. • Expanded the council’s new build programme from 500 to 1,000 units by 2020 and completed 117 homes and have site starts on another 207. Lifelong learning • Supported over 5,000 people with training, advice and support through North Lanarkshire’s Working including 937 lone parents, 588 people who have a criminal record and 669 residents who had been out of work for more than three years. • Improved educational attainment levels including the 2012 SQA examination awards with the percentage of S4 pupils gaining five or more awards at the most demanding level (Credit or Intermediate 2) rising 49.2% against a target of 47%. • Continued to exceed our target for achieving our attainment outcomes for Looked After and Accommodated Children with 98.4% attaining 1 or more Standard Grade at Level 3 • Completed 34 new schools as part of the £150 million Education 2010 Project and the £195 million Schools and Centres 21 programme Regeneration • Delivered the Lanarkshire Business Gateway contract, along with a wide range of business support activities to 631 new start businesses and 735 existing businesses. • Developed BioCity Scotland, with support from the Scottish Government, Scottish Enterprise and Roslin BioCentre. • Progressed regeneration at Ravenscraig with the development of Motherwell College, Ravenscraig Regional Sports Centre, BRE Innovation Park and new house building on the site. • Increased our recycling rates since 2008 from 38.9% to 43% and, we are on track to meet European and national targets Community safety • Reduced anti-social behaviour with year on year reported incidents reducing from 53,609 in 2009/10 to 50,574 in 2011/12 and incidents of street drinking falling by 36%. • Reduced the level of violent group one crime (which includes murder, attempted murder, robbery, serious assault, assault with intent to rob, and abduction) year on year from 683 in 2009/10 to 487 in 2011/12. • Reduced the number of domestic crimes, including physical and non physical crime, year on year from 3,613 in 2009/10 to 3,146 in 2011/12 and the number of recorded common assaults also reduced by 12% during 2011/12 from 3,765 to 3,308. • Reached provisional agreement with the Scottish Government on the £73 million Tax Incremental Funding (TIF) proposal, which will be the subject to a future submission of a business case and financial model, for the next phase of regeneration at Ravenscraig. north lanarkshirecommunity partnershipplan community plan 2013 to 2018 north lanarkshire partnership 2013 to 2018 15 •Health and wellbeing •Lifelong learning •Regeneration •Community safety •Developing the partnership Our key themes are broadly aligned with those of the new Scottish Government’s strategic objectives. This Community Plan (Single Outcome Agreement) aligns the partnership’s local outcomes with the 16 national outcomes. This section outlines our key themes, strategic priorities and local outcomes and demonstrates the connections between these and the national outcomes. Summarised here are our key themes and strategic priorities and this is followed by a separate section on each individual theme. 16 north lanarkshire community plan 2013 to 2018 Our key themes Health and wellbeing Our strategic priorities which support this theme are: • Effective housing support • Improved health • Effective community care This theme is supported by the Health and Wellbeing Partnership Group, led by the council’s Housing and Social Work Services, with representation from other services within the council, North Lanarkshire Leisure Trust, Lanarkshire Alcohol and Drug Partnership and NHS Lanarkshire. It includes health, social care and housing services and links to the Scottish Government’s Healthier objective. Life expectancy continues to rise in North Lanarkshire. In the 10 years between 1998-2000 and 2008-2010, average life expectancy increased from 71.8 to 74.3 years for males and from 77.4 to 78.8 years for females. However, life expectancy is still below national levels. Health inequalities continue to exist and remain prevalent amongst our most deprived communities. Over the course of this plan, we will continue to work with our partners 18 to tackle the health inequalities within North Lanarkshire, focusing on issues related to alcohol and drug misuse, smoking, mental health, diet and nutrition and physical activity. A key aim of the partnership is to build on major sporting events such as the London 2012 Olympic and Paralympics’ Games, the Glasgow Commonwealth Games 2014 and the Ryder Cup 2014. We will aim to release the huge legacy potential by improving the opportunities for participation in sport and physical activity across all of our residents in North Lanarkshire, and, most importantly, amongst our young people. We will develop approaches to support the delivery of community sports initiatives and physical education to capitalise on the health improvement legacy effect of these major sporting events. Improving mental health remains a key challenge and priority, and we will continue to focus our efforts on promoting recovery and reducing stigma. Central to our approach to supporting individuals with mental health problems is looking beyond purely clinical outcomes to see the whole person and their social and personal outcomes as equally valid. In tackling alcohol and drugs misuse, we will continue to work towards a reduction in the level of harm associated with alcohol/drug misuse, further develop treatment and support for individuals with alcohol and drug related problems, focusing on early intervention and recovery focused outcomes and safeguarding the interests of children, young people and families affected by substance misuse. The projected increases in the proportion of older people living longer will present the council with several challenges in terms of service demand and expectation. Responding to these challenges, we will seek to improve the availability and accessibility of a range of community supports which enable older people to live fulfilled lives as active citizens within inclusive, caring communities. This will prevent, delay or reduce their reliance upon health and social work services. We will work in partnership with older people and their carers proactively to deliver more flexible and responsive services, including preventative support, community based rehabilitation, and reablement. All supports will avoid unplanned, unwanted or inappropriate admissions to hospital and reduce stays in acute hospitals. Where older people have complex needs which require intensive support, we will work in partnership with them and their carers to promote service responses which are tailored to individual needs. We believe it is important to ensure that housing options are available to all. For some, services will be focused on maintaining their current accommodation and supporting independence, whereas for others there are issues over access to new, more appropriate homes to meet their needs. Our approach aims to address a complex range of issues while at the same time delivering individual solutions for people in their communities. The projected increase in the older population and single person households will influence the type and range of housing and associated support required. We are therefore committed to making housing more accessible for older people and those with disabilities to allow them to continue to live in their own home. We will also continue to provide a high quality housing options and support service in order to reduce homelessness across North Lanarkshire. Local outcomes – Health and wellbeing Over the next five years we will achieve the following local outcomes: • Older people and people with disabilities are able to live as safely and independently as possible in the community and have control over their care and support • Reduce homelessness through the provision of a high quality housing options and support service • Reduce impact of smoking • Reduce impact of alcohol and substance use • Improve mental health and wellbeing • Increase the number of people making healthier choices for diet and nutrition and achieving a healthy weight • Increase the number of people enjoying a physically active life • Improve sexual health outcomes for young people • Older people and those with particular housing needs can live independently through the provision of accessible homes and support services north lanarkshire partnership community plan 2013 to 2018 19 north lanarkshire community plan 2013 to 2018 Our key themes Lifelong learning Our strategic priorities which support this theme are: • Better prospects • Better achievements • Greater opportunities • Stronger communities This theme is supported by the Lifelong Learning Partnership Group, led by the council’s Learning and Leisure Services, with representation from council services, colleges, careers services, business support services, employment services, the voluntary sector and NHS Lanarkshire. It includes nursery and school education, childcare provision, community learning and development, library and information services and further education. This theme links to the Scottish Government’s Smarter objective. We believe that everyone has an unlimited ability to learn and it is our aim therefore to remove any barriers which get in the way of achievement and higher aspirations. We are committed to making North Lanarkshire a place where people are able to learn and work, realise their full potential and take 20 up the opportunity to make a contribution to their community. The drive for improvement continues as we build on the achievements we have already made through our effective collaborative approach and partnership working. Through Curriculum for Excellence entitlements we will develop all our children and young people to be confident individuals, effective contributors, responsible citizens and successful learners. We are committed to providing an educational environment that is relevant to children and young people and provides them with the resources and experiences they need through their nursery, primary and secondary school years, and allows them to develop skills for learning, life and work. We will continue our improvements and raise our attainment levels in academic, vocational and wider achievements with a view to closing the gap with the national average in national qualifications, as well as improving the life chances of our most vulnerable young people and their families. We will underpin this by building on the successes of our Schools and Centres 21 capital programme to improve the learning facilities for nurseries, schools and local communities. Through community based Learning Centres and in partnership with colleges we will encourage more people than ever to attain formal and informal qualifications in state of the art learning facilities. In the face of a continuing economic downturn we will continue to deliver new approaches to training, learning and development. Working with colleges, Voluntary Action North Lanarkshire, the Community Learning and Development (CLD) Partnership and others, we will support community organisations to build up their resilience and develop stronger communities; and support individuals to develop relevant, transferable skills to enhance their own prospects. We will work together to provide greater opportunities and clear pathways to further learning, sustainable employment and community participation by providing targeted support based on individual needs. Through Opportunities for All we will continue to develop our tailored support to young people up until their 20th birthday who are in danger of entering the adult world without a positive destination, by engaging them across six local Learning Hubs through Activity Agreements, assisting them to make a positive transition to post-school education, training, employment or volunteering. to learn informally and choose from a range of exciting and motivating alternative learning programmes and awards, we hope to encourage more people to enjoy learning and to be active in their communities, for example through volunteering, social enterprise or membership of community organisations. We will strive to provide courses at school, college and through CLD which support the skills needs of local employers as well as the academic aspirations of learners. Through work experience and online learning, we will provide learners with greater access to developing the right skills, capabilities and attributes for work. By giving all ages opportunities Local outcomes – Lifelong learning Over the next five years we will achieve the following local outcomes: • Ensure more people are in education, training and volunteering, and engage more adults in a variety of personal learning and development experiences • Improve the qualifications of learners to ensure they are more work-ready, and enable effective employer engagement to drive curricular provision • Increase the opportunities for people to develop skills for learning, life and work, and improve their life chance • Strengthen communities to provide and manage services to meet community needs and improve the capacity of community-based organisations to become sustainable north lanarkshire partnership community plan 2013 to 2018 21 north lanarkshire partnership community plan 2013 to 2018 Our key themes Regeneration Our strategic priorities are: • Reduced unemployment and worklessness • Improved business growth and infrastructure • Better town centres and communities • Sustainable North Lanarkshire This theme is supported by the Regeneration Partnership Group and its four associated sub-groups: Physical regeneration, Economic regeneration, Sustainability and climate change and Natural environment and active transport. There are a wide range of partners involved in these groups including council services, colleges, Skills Development Scotland, NHS Lanarkshire, Scottish Natural Heritage, Central Scotland Forest Trust, Central Scotland Green Network and the Forestry Commission. This theme links to the Scottish Government’s Wealthier and Fairer and Greener objectives. The wider national and international economic conditions continue to pose significant challenges to the local area, not least in terms of tackling our regeneration priorities. Unemployment continues 22 to be a major issue. In 2008, claimant count unemployment stood at a little under 5,000; today it is over 12,000. One particular casualty of the recession has been the increase in youth unemployment: 12.2% of our young people are now unemployed. Preparing our young people for the workplace is a priority. Through its Youth Investment Programme the North Lanarkshire’s Working Employability Service will prioritise creating job opportunities, work placements and work experience positions for unemployed residents, with a target of 1,667 workless residents into jobs each year until 2015. There will be a further review at this point to identify the appropriate targets until 2018. A vibrant and growing business sector is crucial to the future of the North Lanarkshire economy. The increase in new business development over the last ten years has been a major driver in the growth of the local economy. The Business Gateway service and the council’s business support programmes will support local business to start up, develop and grow. Attracting new investment to the area will also help create jobs and prosperity. We must ensure that we have the appropriate infrastructure to attract businesses and individuals to invest, work, visit and live in North Lanarkshire. Reducing the amount of vacant property and vacant and derelict land will increase the amount of space ready for business development and be a catalyst for private sector investment in the area. North Lanarkshire benefits from its strategic geographic location and our local transport infrastructure is a critical factor in connecting our communities, residents and businesses with economic opportunities within and out with the area. We will work with Strathclyde Partnership for Transport and other partners to improve the accessibility, availability and safety of our transport network. We will further invest in maintaining and improving the road and footway network that links our town centres, urban areas and the countryside thereby ensuring that it remains safe, fit for purpose, meets the needs of all users and encourages economic growth. We will encourage safe travel on foot and by bicycle and further support our drive to increase physical activity levels by making sure our footpaths and cycle paths are accessible to all. We will continue to progress the regeneration of Ravenscraig and the development of the new town centre. Transport links critical to the project will be taken forward by the council as a priority to allow the next stage of development on the site to take place. North Lanarkshire has a wide range of tourist attractions and activities to entice both residents and visitors. The partnership will support initiatives to increase the number of visitor and will actively support the 2014 Commonwealth Games and seek to maximise the opportunities that this event can bring. Over the last decade the image of North Lanarkshire has improved and the benefits of our natural environment are now being realised. We are committed to improving and sustaining our natural and built environment, ensuring it is protected, cared for and looked after. The seven town centres in North Lanarkshire play an important part in the economic and social well being of the area. Each is the focus of many activities including shopping and retail, entertainment and business services. Through our Town Centre Capital Programme we will invest in projects that will provide sustainable solutions to developing and regenerating our town centres. The partnership will support communities to address the issues that affect them. Providing good quality affordable housing, improving the physical infrastructure and making communities and places more attractive will help build sustainable communities and improve people’s quality of life. The council’s Building for the Future Programme will invest £150 million in delivering 1,000 homes by 2020, which will help meet a range of housing needs and have a positive impact on our communities. We will protect, enhance and create habitats and ecological resources throughout North Lanarkshire, and promote these ecological resources within new developments. We will continue to protect our lochs, rivers, woodlands and peatlands and will ensure that their visual and recreational value is maintained. Our public parks and open spaces will be safe, well-cared for and accessible. We will maintain traffic-free footpaths and routes, cycle paths, green spaces and key recreational sites. As long signatories of Scotland’s Climate Change Declaration we are committed to climate change mitigation, climate change adaptation and acting sustainably. This will continue to be delivered through our Sustainable Development Delivery Framework and internal and external partnering. We will increase and promote recycling activities in line with Scottish and European targets, particularly with regards to glass and food collections. We are leading a shared services initiative for residual waste treatment and disposal, planned to be operational in 2019. This initiative will ensure that we adhere to the landfill bans that will be effective by 2020. We will continue to investigate contaminated land within North Lanarkshire on a prioritised basis. Through our Contaminated Land Strategy, we will take steps to ensure that any land deemed contaminated is remediated and prevents any pollution to the environment. Through implementation of our national, regional and local transport strategies we will seek to reduce congestion and improve our air quality. Through increasing the numbers of air quality monitors, as funding becomes available, we will identify areas of poorer air quality and take any necessary action. north lanarkshire partnership community plan 2013 to 2018 23 north lanarkshire community plan 2013 to 2018 Local outcomes - Regeneration Over the next five years we will achieve the following local outcomes: • Reduce unemployment and worklessness in North Lanarkshire, particularly among our 16-24 population • Grow the business sector with high levels of survival and entrepreneurship and an infrastructure that attracts investment • Create strong, sustainable town centres and communities that are attractive places to live, in work in, and visit • Housing need is resolved as quickly as possible and people can meet their housing aspirations • Improve the quality and energy efficiency of homes which contributes to meeting the climate change target • Increase satisfaction with public transport • Improve energy efficiency and reduce CO2 emissions • Enhanced network of greenspace and woodland for local communities and wildlife 24 north lanarkshire partnership community plan 2013 to 2018 25 north lanarkshire partnership community plan 2013 to 2018 Our key themes Community safety Our strategic priorities are: • Reduced crime • Improved fire safety • Better neighbourhood management • Improved road safety T he Community Safety Partnership aims to improve the quality of life for North Lanarkshire’s citizens and strives to ensure they are safe from crime, disorder, and danger, and that risk from injury and harm are minimised. The partnership includes representation from council services, Police Service Scotland, Scottish Fire and Rescue Service and Lanarkshire Community Justice Authority. Over the next five years we will enhance our partnership arrangements to ensure we continue to deliver positive outcomes for our citizens and communities. We will continue to be proactive and tackle local community safety issues through the use of early intervention, prevention, education, and reassurance tactics. We will share information with partners to identity priority hot spot areas and allocate 26 resources accordingly, and ensure effective engagement with communities. Our priorities for the next five years are to reduce crime, improve fire safety, achieve effective neighbourhood management, and improve road safety. Crime statistics show a reducing trend over the past few years, with the level of violent crime decreasing by 15%. Similarly the number of recorded common assaults has decreased by 12%, the number of domestic crimes has decreased by 12%, and reported incidents of anti-social behaviour have decreased by 10%. Latest citizen’s panel survey results show that fear of crime is reducing, 45% of respondents rate their fear of crime as low or they have no fear at all. To build on these positive outcomes community safety partners will continue to work together to tackle all forms of violent crime and anti-social behaviour to keep people safe within North Lanarkshire. Serious organised crime groups can use violence, extortion, corruption, and fraud to bring themselves profit and power, without any thought for individuals or communities. This undermines legitimate businesses, and impacts on the economy and the environment. The national CashBack for Communities programme reinvests the ill-gotten gains of crime into community activities and since the programme was introduced in 2007 over £0.5 million funding has been reinvested into North Lanarkshire’s communities. To maximise funding community safety partners will work together to strengthen processes to divert, disrupt, deter, and detect organised crime activities and ensure North Lanarkshire’s businesses and communities are protected. North Lanarkshire’s criminal justice social work services play a key role in supporting the victims of crime, reducing re-offending, and increasing social inclusion of former offenders into the community. To enhance this service new interventions will be developed to prevent and reduce offending, and ensure support packages have a positive impact and reduce instances of re-offending. North Lanarkshire’s communities have been enhanced through many environmental projects undertaken as a result of community payback orders where offenders carry out unpaid work in their communities. This also has a positive impact on aspects of community life, including removing areas known for drink and drug abuse, alleviating problems with youths gathering, reducing the fear of crime, and promoting community spirit and involvement. Community safety partners will continue to maximise opportunities for environmental improvements and develop the community pay back strategy to reduce and prevent repeat and/or more serious offences. We will continue to address the problem of environmental crime (e.g. dog fouling, fly tipping, and littering) and the detrimental impact this has on local communities to provide safe and attractive surroundings for North Lanarkshire’s citizens. Fire safety remains a priority to ensure the occurrence of accidental house fires and related casualties is reduced. Community safety partners will continue to work together to ensure that educational programmes, addressing fire safety and fire related anti-social behaviour issues, are delivered to North Lanarkshire’s schools and communities. Home fire safety visits and early referrals to the fire service where potential risks are identified, will ensure people most at risk are protected. Close partnership working will also ensure the safety and security of those living in high rise flats through regular maintenance and inspection programmes and CCTV monitoring. will continue to work together to ensure processes are effective, tenancies are sustainable, and that our communities are protected from anti-social behaviour. Road casualty figures for North Lanarkshire have been falling steadily over the past decade. Community safety partners will continue to work together to ensure that educational programmes such as Cut it Out, which addresses road safety and young drivers, are delivered to secondary school pupils. We will undertake public awareness raising, and target engineering measures at accident sites. To ensure that food retail outlets across North Lanarkshire can be used with confidence, we will continue with our inspection regime and work with food business proprietors to ensure appropriate hygiene and management standards are achieved. Public consultation for the Local Housing Strategy 2011/16 identified anti-social behaviour as a priority for action. Anti-social investigation teams have been established in each of the six localities and a number of processes implemented to help address this issue. Community safety partners Local outcomes – Community safety Over the next five years we will achieve the following outcomes: • Reduce disorder, anti-social behaviour, violence, and abuse within our communities • Increase public confidence in relation to community safety and wellbeing • Reduce the harm caused to our communities by organised crime groups north lanarkshire partnership community plan 2013 to 2018 27 north lanarkshire community plan 2013 to 2018 Our key themes Developing the partnership Our strategic priorities will be: • Effective partnership structures • Effective thematic groups and co-ordinated resource management • Robust evidence base • Clearer outcome focus • Effective performance management T he Developing the Partnership Group includes representation from all of the strategic partners and provides support to the North Lanarkshire Partnership Board and the Community Plan (Single outcome Agreement) will form a key element in the delivery of public service reform in line with the outcomes for the review of Community Planning and the Statement of Ambition. The partnership is facing unprecedented pressures both from an organisational prespective with the ongoing transformation programme for key partners including police and fire and rescue services and from a financial perspective with reducing revenue resources, the impact of welfare reforms and increasing service demands. 28 Effective community planning arrangements provide the foundation for effective partnership working within wider reform. To achieve this North Lanarkshire Partnership Board requires strong governance and accountability processes which hold all partners to account for their contribution to delivery of this Community Plan (Single Outcome Agreement). These community planning structures need to: • reflect local circumstances; • understand local needs and opportunities supported by relevant and reliable data; • monitor effectively over time, and • demonstrate continuous improvement. The Improvement Service (IS), in partnership with Scottish Government, delivered a project to support capacity building in Community Planning Partnerships through the roll out of a self assessment framework using a partnership survey and the Public Service Improvement Framework (PSIF). This self evaluation journey consisted of an Awareness Session, the completion of an outcomes focused partnership checklist by partnership organisation and a consensus workshop. An Improvement Action Plan was developed which included the priorities, outcomes and milestones and this will be driven forward through NLP Board and the Developing the Partnership group. During 2012, the North Lanarkshire Partnership Board completed a self evaluation exercise. The priorities identified focused on strengthening the governance, accountability and operating arrangements of the partnership to ensure a systematic and encompassing approach to performance management and improvement and through this decisive change and increased impact. Local outcomes – Developing the partnership Over the next five years we will achieve the following outcomes: • Develop clear accountability processes • Improve effectiveness of engagement • Improve shared approaches to service delivery, shared resources and best practice • Improve how evidence is used to inform decision making • Strengthen processes to support partnership • Improve monitoring and measurement processes to ensure they are meaningful • Improve the scrutiny role of the board north lanarkshire partnership community plan 2013 to 2018 29 north lanarkshire partnership community plan 2013 to 2018 Cross-cutting themes As a partnership we have identified five key themes where the bulk of our activities will be focussed but we are aware there are a number of key policy areas which cut across these themes and which will need to be addressed if we are to achieve positive outcomes for our communities. These cross-cutting themes together with their strategic priorities and local outcomes are detailed below and overleaf: Children and young people The North Lanarkshire Children’s Services Partnership and Child Protection Committee want children to be safe, healthy, achieving, nurtured, active, respected, responsible and included so that they can realise their potential and grow to be successful learners, confident individuals, effective contributors and responsible citizens. Partners support the view that, where possible, children’s needs should be met by universal services like education and health. However, we understand that there is a small but significant number of children who need additional supports, as well as an even smaller number who require access to specialist and intensive services to meet their complex needs. Our strategic priorities which support this theme are: In North Lanarkshire we have been working to implement Getting It Right For Every Child. This is a national approach to improve outcomes for all children and young people, building solutions with and around children, young people and their families, enabling children to get the help they need when they need it and working together to make sure things get better. To meet the needs of all our children and young people, early intervention and prevention are part of our planning and delivery of services. • Improved outcomes for all children and young people • Solutions built with and around children, young people and their families • Children get the help they need when they need it • Everyone is working together to make sure things get better 30 Public and voluntary sectors work together in partnership with families, to improve outcomes for children, young people and their families. Shared priorities and actions are identified in the Improving Children’s Services Plan, produced by the Children’s Services Partnership and Child Protection Committee. north lanarkshire partnership community plan 2013 to 2018 31 north lanarkshire partnership community plan 2013 to 2018 Adult protection Everyone has a right to be safe. The aims of the Adult Protection legislation are to identify, support and protect individuals who fall into the category ‘adults at risk’. It is known that the most effective way public bodies can intervene to ensure the safety and wellbeing of an adult at risk is to work collaboratively, to share information and to jointly contribute to plans which are put in place, seeking to support and keep safe the adult. Our strategic priorities which support this theme are: • Audit and scrutiny of adult protection practice across the agencies • Development of public awareness strategies • Gathering the views of adults subject to adult protection measures • Strengthening connections between the Committee and service providers • Focusing on preventative strategies and early intervention 32 The main purpose of the Adult Protection Committee is to promote and support interagency co-operation at all levels of adult protection work. We would also wish to maintain an overview of the outcomes of the adult protection interventions that take place for the adult, learning from their experiences and contributing to a greater shared understanding of adult protection and what works well. Welfare reform The UK coalition Government has proposed savings of £81 billion by 2014/15, it has outlined their proposal to achieve some of these savings from Welfare benefits, leading to estimated total savings of £18 billion by 2014/15 and in the budget 2012, the Government announced that a further £10 billion will be required from 2015, bringing the total savings expected from the welfare bill to £28 billion. The impact for North Lanarkshire Council and its residents is a loss of up to £49 million from the local economy. In response to the changes, North Lanarkshire Council and its partners established a Working Group to analyse (and where possible influence) the proposals and develop coping strategies to address the impact of the reforms. This group has produced an action plan which incorporates a communications strategy and is supported by a multi-disciplinary training programme. Our strategic priorities which support this theme are: • Effective information and advice services • Effective management of benefit claims and appeals • Minimise impact on residents • Develop a skilled workforce • Ensure effective engagement north lanarkshire partnership community plan 2013 to 2018 33 north lanarkshire lanarkshire partnership community plan 2013 toplan 20182013 to 2018 north community Implementation and monitoring To support the delivery of this Community Plan (Single Outcome Agreement), a performance management framework has been developed which enables partners to measure progress, monitor activity, identify underperformance and the actions required to remedy this. The diagram overleaf outlines this framework. The specific targets and indicators associated with each theme are included with the individual theme action plans and also within the Community Plan (Single Outcome Agreement) Supporting Document which will be refreshed annually as part of the reporting process and will be reviewed in 2015. Strategic community planning Themed partnership groups The chairs of the Themed Partnership Groups are responsible for reporting to the North Lanarkshire Partnership Board, six monthly, on the actions linked to the theme for which they are responsible, outlining progress during the reporting period, under and over performance and any remedial actions required. Partners have a responsibility to provide updated information to the council’s Corporate Service Improvement Team to inform this process and these are then entered into the electronic performance management system - Perform NL. This process allows targets and indicators to be reviewed and refreshed accordingly. In addition, an Annual Performance Report is published highlighting the Partnership’s achievements and progress and detailing any changes to targets and actions. Chairs of the groups which support the cross-cutting themes also provide regular updates to the Board on progress within their theme. Action plans Our future actions have been determined by the themes and priorities set out in this plan. A Partnership Group takes forward the work of each of the key themes and an annual action plan is in place for each. The action plans detail a range of indicators, targets and milestones clearly linked to the identified priorities and local outcomes. The Partnership Groups are responsible for the delivery of actions identified in their respective action plan. The diagram overleaf outlines this monitoring process. 34 Performance Management Framework Community Plan (SOA) Partnership Action Plans Six monthly review (Partnership Board) Council Service Plans Six monthly review (Service Committee) Local community planning Our local community planning structure including our Local Area Partnerships and Local Area teams have a key role in driving forward the priorities and impacting on the outcomes detailed in the Community Plan (Single Outcome Agreement). During 2011/12 the Local Area Partnerships and Local Area Teams have focused on the continued delivery of the Tasking and Co-ordinating model to tackle community safety issues through the Community Safety sub-groups (CSSG) operating in each of the six localities together with the development and delivery of Local Area Team actions to take forward community planning at a locality level and this work will be expanded during the lifetime of this plan as we further develop our ‘plans for place’. north lanarkshire partnership community plan 2013 to 2018 35 north lanarkshire partnership community plan 2013 to 2018 Summary of the key community plan themes and local outcomes Detailed below are our local outcomes by key theme: Health and wellbeing Lifelong learning Regeneration Community safety Developing the partnership Older people and people with disabilities are able to live as safely and independently as possible in the community, and have control over their care and support Ensure more people are in education, training and volunteering, and engage more adults in a variety of personal learning and development experiences Reduce unemployment and worklessness in North Lanarkshire, particularly among our 16-24 population Reduce disorder, anti-social behaviour, violence, and abuse within our communities Develop clear accountability processes Reduce homelessness through the provision of a high quality housing options and support service Improve the qualifications of learners to ensure they are more work-ready, and enable effective employer engagement to drive curricular provision Grow the business sector with high levels of survival and entrepreneurship and an infrastructure that attracts investment Reduce impact of smoking Reduce impact of alcohol and substance use Improve mental health and wellbeing Create strong sustainable town centres and communities that are attractive places to live in, work in and visit Increase the opportunities for people to develop skills for learning, life and work, and improve their life chance Increase the number of people making healthier choices for diet and nutrition and achieving a healthy weight Increase the number of people enjoying a physically active life Improve sexual health outcomes for young people Older people and those with particular housing needs can live independtly through the provision of accessible homes and support services 36 Strengthen communities to provide and manage services to meet community needs, and improve the capacity of community-based organisations to become sustainable Improve effectiveness of engagement Improve shared approaches to service delivery, shared resources and best practice Increase public confidence in relation to community safety and wellbeing Improve how evidence is used to inform decision making Housing need is resolved as quickly as possible and people can meet their housing aspirations Strengthen processes to support partnership Improve the quality and energy efficiency of homes, which contributes to meeting the climate change target Improve monitoring and measurement processes to ensure they are meaningful Increase satisfaction with public transport Improve energy efficiency and reduce CO2 emissions Enhanced network of greenspace and woodland for local communities and wildlife Reduce the harm caused to our communities by organised crime groups Improve scrutiny role of the board north lanarkshire partnership community plan 2013 to 2018 37 north lanarkshire partnership community plan 2013 to 2018 Summary of the local outcomes and national outcomes Detailed below are the links between our identified local outcomes and the Scottish Government’s National Outcomes Local outcomes - Themes National Outcomes Health and wellbeing Older people and people with disabilities are able to live as safely and independently as possible in the community and have control over their care and support Reduce homelessness through the provision of a high quality housing options and support service 10, 15 7,8 Reduce impact of smoking 6 Reduce impact of alcohol and substance use 6 Improve mental health and wellbeing 6 Increase the number of people making healthier choices for diet and nutrition and achieving a healthy weight 6 Increase the number of people enjoying a physically active life 4, 6, 12 Improved sexual health outcomes for young people 6, 8 Older people and those with particular housing needs can live independently through the provision of accessible homes and support services 7,8 Lifelong learning Ensure more people are in education, training and volunteering, and engage more adults in a variety of personal learning and development experiences 2,3,4,7,8 Improve the qualifications of learners to ensure they are more work-ready, and enable effective employer engagement to drive curricular provision 1,2,3,4,5,7,8 Increase the opportunities for people to develop skills for learning, life and work, and improve their life chance 2,3,4,7,8,11 Strengthen communities to provide and manage services to meet community needs and improve the capacity of community-based organisations to become sustainable 11 Regeneration Reduce unemployment and worklessness in North Lanarkshire, particularly among our 16-24 population Grow the business sector with high levels of survival and entrepreneurship and an infrastructure that attracts investment Create strong, sustainable town centres and communities that are attractive places to live in, work in, and visit Housing need is resolved as quickly as possible and people can meet their housing aspirations Improve the quality and energy efficiency of homes which contributes to meeting the climate change target 2 1, 2 1, 10, 11 10 10, 11, 14 Increase satisfaction with public transport 12, 14 Improve energy efficiency and reduce CO2 emissions 12, 14 Enhanced network of greenspace and woodland for local communities and wildlife 10, 12 38 Local outcomes - Themes National Outcomes Community safety Reduce disorder, anti-social behaviour, violence, and abuse within our communities 9 Increase public confidence in relation to community safety and wellbeing 9 Reduce the harm caused to our communities by organised crime groups 9 Developing the partnership Develop clear accountability processes 16 Improve effectiveness of engagement 16 Improve shared approaches to service delivery, shared resources and best practice 16 Improve how evidence is used to inform decision making 16 Strengthen processes to support partnership 16 Improve monitoring and measurement processes to ensure they are meaningful 16 Improve the scrutiny role of the board 16 National outcome 1 We live in a Scotland that is the most attractive place for doing business in Europe 2 We realise our full economic potential with more and better employment opportunities for our people 3 We are better educated, more skilled and more successful, renowned for our research and innovation 4 Our young people are successful learners, confident individuals, effective contributors and responsible citizens 5 Our children have the best start in life and are ready to succeed 6 We live longer, healthier lives 7 We have tackled significant inequalities in Scottish society 8 We have improved the life chances for children, young people and families at risk 9 We live our lives safe from crime, disorder and danger 10 We live in well-designed, sustainable places where we are able to access the amenities and services we need 11 We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others 12 We value and enjoy our built and natural environment and protect and enhance it for future generations 13 We take pride in a strong, fair and inclusive national identity 14 We reduce the local and global environmental impact of our consumption and production 15 Our people are able to maintain their independence as they get older and are able to access appropriate support when they need it 16 Our public services are high quality, continually improving, efficient and responsive to local people’s needs north lanarkshire partnership community plan 2013 to 2018 39 north lanarkshire partnership community plan 2013 to 2018 This information can be made available in a range of languages and formats, including large print, braille, audio, electronic and accessible formats. www.northlanarkshire.gov.uk 40 CORP_00668 Ver.1 / 2.2013 North Lanarkshire Council Corporate Communications Chief Executive’s Office Civic Centre Windmillhill Street Motherwell ML1 1AB t. 01698 302141 e. [email protected]
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