Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Table of Contents Objectives........................................................................................................................................ 2 Overview ......................................................................................................................................... 2 Enterprise Roles ........................................................................................................................... 3 Chapter 1 – Credit Note and Subsequent Credit recorded before the corresponding invoice is paid ................................................................................................................................................. 3 1.1 ....................... How to Enter a MIR7 Credit Note/Subsequent Credit related to a PO Invoice ...................................................................................................................................................... 3 1.2 How to Enter a FV65 Credit Note related to non-PO Invoice or PO Invoice ......................... 5 Chapter 2 – Credit Note and Subsequent Credit recorded after the corresponding invoice is paid ......................................................................................................................................................... 6 2.1 How to Enter a Credit Note related to PO Invoice after invoice is paid ................................ 6 2.2 How to Enter a Credit Note related to FV60 Invoice after invoice is paid ............................ 8 Chapter 3 – Role of Cashier in processing Credit Notes ................................................................. 9 Chapter 4 - Examples .................................................................................................................... 11 Example 1 – Netting of Multiple Credit Notes against an Invoice ............................................. 11 Example 2 – Netting of Linked Invoice and Credit Memo with Different Payment Attributes . 19 Example 3 –Credit Note in Exception Automatically Assigned when an Invoice is Posted ....... 21 Example 4 – Referencing PO vs. Invoice Reference ................................................................... 25 Example 5 – Credit Note is Larger than Invoice ......................................................................... 28 Example 6 – Sum of Credit Notes is Larger than Invoice ........................................................... 30 Example 7 – Cashier Selects Only the Invoice in Manual F110 ................................................. 31 Example 8 – Local Cashier Selects Only the Invoice .................................................................. 32 Example 9 – UNHQ Cashier Assigns Invoice and Credit Note to Different Lists ........................ 34 User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 1/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Objectives This user aid explains how to create credit notes to ensure a) they do not go into the payment exception log; and b) they net against invoices payable upon completion of FPRL_LIST and c) our vendor history faithfully reflects reality. Overview In Umoja we should reflect faithfully what happens in reality. Here are a few scenarios where credit notes and subsequent credits should be used. As you can see, using invoice reduction or recording net invoices is not best practice to record credit notes: Vendor Action 1. Vendor cancels the original invoice and issues a new invoice for a lower amount 2. Vendor issues a credit note before the original invoice is paid 3. Vendor issues a credit note after the corresponding invoice is paid 4. Vendor agrees verbally to a reduction of the invoice but does not issue a credit note 5. Contract provides for liquidated damages. Vendor does not issue a credit note 6. None Umoja Treatment Reverse original invoice (if it was posted) and create a new invoice with the lower amount Post original invoice with full amount and post a credit note or subsequent credit for the reduction. Use invoice reduction for rounding differences on invoice. This Job Aid covers multiple scenarios. Chapter 1 covers credit notes and subsequent credit documents created before the corresponding invoice is paid. In this case, the Invoice Reference functionality is available and should be used when the credit note is created. Chapter 2 covers credit notes and subsequent credit documents entered after the corresponding invoice has been paid and before the next invoice is created. In this case, the Invoice Reference functionality is not available. Thus all payment attributes must be entered correctly on the credit note. In both cases, proper creation of the credit note will result in netting of the credit note against the invoice as intended. Chapter 3 explains how the UNHQ and local Cashiers must proceed to ensure credit notes are netted against the invoice. This chapter covers errors that can result in non-netting of credit notes. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 2/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Chapter 4 provides nine examples that cover the majority of cases with correct and erroneous processes. Before we explain how to post a credit note on a vendor’s account, we must determine what Tcode will be used to record the credit note. The following table indicates what T-Code should be used for various scenarios: Scenario 1. Commercial vendor MIR7 invoice with credit note or liquidated damage 2. Commercial vendor MIR7 invoice with reduction for duty, custom or other fees paid to another vendor. E.g. airport handling fees. 3. Commercial vendor MIR7 invoice for rations with reduction for utility bills such as electricity, telephone, etc paid to other vendors. 4. Individual contractors: reductions for telephone charges, and other small costs 5. Low value invoice: credit note, liquidated damage, miscellaneous reductions T-Code Invoice and credit memo/subsequent credits are recorded with MIR7 and are visible on the PO history Invoice is recorded with MIR7. Reductions should not be recorded on PO history and therefore they should be recorded with FV65 Invoice is recorded with FV60 and reduction is recorded with FV65 Enterprise Roles FI Accounting User (AP) FI Accounting Approver (AP) Cashier (UNHQ and local) * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Chapter 1 – Credit Note and Subsequent Credit recorded before the corresponding invoice is paid 1.1 How to Enter a MIR7 Credit Note/Subsequent Credit related to a PO Invoice User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 3/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid The process flow is as follows. Reference to Credit Note in this Section include both MIR7 Credit Notes and MIR7 Subsequent credits (explained later in the text): Step 1 2 3 Enterprise Role AP User AP User AP Approver 4 AP User or AP Approver Cashier 5 Action Block PO invoice for payment (insert a payment block) Create MIR7 credit note using Inv. Ref functionality. Review MIR7 Credit Note and ensures Inv. Ref. has been used correctly. Check that both invoice and credit note are blocked. Approve credit note in workflow. Perform daily management of AP documents and unblock PO invoice (unblocking credit note is optional with Inv. Ref) Process both the invoice and credit note/subsequent credit documents together and ensures both documents have same Posting Date for Payment Document (in FRPR_LIST) To create one or more credit notes related to a PO Invoice that has not yet been paid (Step 2 in above workflow), follow instructions outlined in the following table: TCode Transaction MIR7 Credit Memo Document Date Today Reference Posting Date Amount Calculate Tax/Tax Country Text Purchase Order Inv. Ref Click Enter Simulate General Ledger Reminder Subsequent Credit Vendor Credit Note No Today Credit Note Amount If needed Note Watch for system message (in yellow) indicating payment data was copied from invoice Full Description PO Number Payment Tab PO Invoice number 51XX Message: Data was copied Dr Vendor Dr Vendor Cr 35401010 GR-IR Cr Expense Save as Complete Credit Memo to be used Subsequent Credit to be if we have Movt Type 122 – used if we have no Movt Goods Returned to Vendor on Type 122 on PO History. In PO History this case we should not Movt Type 122 result in create a posting to the posting: GR-IR account User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training Troubleshooting Tip Be careful! Your GRIR account will go out of balance if you use the wrong transaction! 4/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid Dr 35401010 GR-IR Cr Expense It is CRITICAL to note: 1. When the Inv. Reference field is used correctly in step 2, the baseline date, payment terms, payment method, payment block and partner bank (referred to as the payment attributes) are automatically copied from the invoice document onto the credit note/subsequent credit document. Thus both the invoice and credit note/subsequent credits are synchronized at that moment in time. From that point on, it will not be possible to make changes to the payment attributes of the credit note independently of the invoice. It will be possible to change the payment attributes of the invoice in change mode. It will not be necessary to make the same changes to the credit note as the two documents will be linked (i.e both will have the same payment attributes even though it will not be visible in the vendor report) and will be processed at the same time. 2. For example, if we need to change one of the payment attributes (e.g. baseline date or payment terms), then we need to make the change on the invoice and even though the change is not made on the credit note, both the invoice and credit note will be netted at the time of payment if the Cashier selects both documents at the same time. Refer to example 2 below illustrating a credit note that has a different baseline date, payment term, and payment method than the linked invoice and the net payment resulting during FPRL_LIST if the Cashier selects both documents. 1.2 How to Enter a FV65 Credit Note related to non-PO Invoice or PO Invoice The process flow is as follows: Step 1 2 3 Enterprise Role AP User AP User AP Approver 4 AP User or AP Approver Cashier 5 User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Action Block FV60/MIR7 invoice for payment (insert a payment block) Create FV65 credit note using Inv. Ref functionality. Review FV65 Credit Note and ensures Inv. Ref. has been used correctly. Check that both invoice and credit note are blocked. Approve credit note in workflow. Perform daily management of AP documents and unblock invoice (unblocking credit note is optional with Inv. Ref) Process both the invoice and credit note documents together and ensures both documents have same Posting Date for Payment Document Umoja Training 5/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid To create one or more credit notes related to a FV60 Invoice that has not yet been paid (Step 2 in above workflow), follow instructions outlined in the following table: TCode Transaction FV65 Credit Memo Document Date Reference Posting Date Amount Calculate Tax/Tax Country Text Line Item Today Vendor Credit Note No Today Credit Note Amount If needed Note Watch for system message (in yellow) indicating payment data was copied from invoice Full Description Full coding block Payment Tab FV60 Invoice number 31XX or 51XX Message: Data was copied Inv. Ref Click Enter Simulate General Ledger Dr Vendor Cr Expense Save as Complete It is CRITICAL to note: 1. Same as for PO Invoice in Section 1.1 above 2. Same as for PO Invoice in Section 1.1 above * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Chapter 2 – Credit Note and Subsequent Credit recorded after the corresponding invoice is paid 2.1 How to Enter a Credit Note related to PO Invoice after invoice is paid The process flow is as follows except for Payment Method Z, which is discussed later in this section. Reference to Credit Note in this Section include both MIR7 Credit Notes and MIR7 Subsequent credits (explained later in the text): Step Enterprise Role User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Action Umoja Training 6/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid 1 AP User 2 AP Approver 3 AP User or AP Approver 4 Cashier Create MIR7 credit note manually entering all payment attributes. Review MIR7 credit note and ensure all payment attributes have been entered Perform daily management of AP documents take note when a new invoice is posted with the same payment attributes as the credit note Process both the invoice and credit note/subsequent credit documents together and ensures both documents have same Posting Date for Payment Document To create one or more credit notes related to a PO Invoice that has been paid (Step 2 in above workflow), follow instructions outlined in the following table: Do we have cases in which there is in fact Movt Type 122 even after the invoice has been paid? TCode Transaction MIR7 Subsequent Credit Document Date Reference Posting Date Amount Calculate Tax/Tax Country Text Purchase Order Inv. Ref Baseline Date Payment Terms Payment Method Partner Bank Payment Block Simulate General Ledger Today Vendor Credit Note No Today Credit Note Amount If needed Full Description PO number Payment Tab Blank (in this scenario there are no Invoices pending to be paid) Toay Z001 – Due Immediately Usual payment method for this vendor Usual partner bank for this vendor (blank if payment method is cheque or cash) Blank Dr Vendor Cr Expense Save as Complete User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 7/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid It is CRITICAL to note: 1. The full payment attributes must be entered on credit notes/subsequent credits (the invoice reference field cannot be used because in this scenario there are no additional invoices posted and not paid). Do not leave fields blanks because it is a credit note. Leaving payment attributes blank accounts for the majority of problems experienced with netting. 2. Do not put a payment block on the credit note. 3. Note that the Due Date will be today. This means that this credit note will net against the next invoice for this vendor entered with the same currency, payment method and partner bank. 4. This credit note may be netted against the invoice of another Fund/Business Area (see example in Chapter 4 below). 5. Do not enter credit note on PO using FV65 because you will not see the credit note on the PO History! User MIR7 for all credit notes related to PO invoices even if the credit note may eventually be netted against a non-PO invoice. (exception: scenarios 2, 3 and 4 explained in page 3) 6. For Payment Method Z, Umoja is configured to split the KZ 33XX payment documents. This is to ensure that payments to multiple individual contractors (ICs) recorded on one Regional BP are split into multiple KZ 33XX payment documents. Splitting payments for payment method Z is a temporary workaround used we stop using Regional BPs. As a result of this, the credit note will only net against the invoice if the Invoice Reference is entered for Payment Method Z. Therefore, if the credit note is entered before the invoice, the credit note will need to be reversed (FB08) and reentered after the invoice with the invoice reference number. Thus he invoice must be posted prior to the credit note. 2.2 How to Enter a Credit Note related to FV60 Invoice after invoice is paid The process flow is as follows: Step 1 Enterprise Role AP User 2 AP Approver 3 AP User or AP Approver 4 Cashier Action Create FV65 credit note manually entering all payment attributes. Review FV65 credit note and ensure all payment attributes have been entered Perform daily management of AP documents and take note when a new invoice is posted with the same payment attributes as the credit note Process both the invoice and credit note documents together and ensures both documents have same Posting Date for Payment Document (in FPRL_LIST) To create one or more credit notes related to a FV60 Invoice that has been paid (Step 2 in above workflow), follow instructions outlined in the following table: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 8/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid TCode Transaction Document Date Reference Posting Date Amount Calculate Tax/Tax Country Text Line Item Inv. Ref Baseline Date Payment Terms Payment Method Partner Bank Payment Block Simulate General Ledger FV65 Credit Memo Today Vendor Credit Note No Today Credit Note Amount If needed Full Description Full coding block Payment Tab Blank (in this scenario there is no invoices pending to be paid) Today Z001 – Due Immediately Usual payment method for this vendor Usual partner bank for this vendor (blank if payment method is cheque or cash) Blank Dr Vendor Cr Expense Save as Complete It is CRITICAL to note: 1. 2. 3. 4. Same as in Section 2.1 above. Same as in Section 2.1 above. Same as in Section 2.1 above. Same as in Section 2.1 above. Chapter 3 – Role of Cashier in processing Credit Notes While the AP User and AP Approvers are responsible for creating the credit notes/subsequent credits properly, the Cashier has an equally important role in ensuring that credit notes are netting against invoices. Responsibility #1: Unassign all documents from Assigned list at end of day User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 9/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid The Posting Date for Payment Document is system generated when the F110 batch is run for documents that are either: a) Captured by F110 for the first time; or b) In Unassigned status in a payment release list; or c) In Refused status in a payment release list; or d) In Exception status in the Exception list. Please note that the Posting Date for Payment document is not updated for documents that are in Assigned status. Umoja will not net invoices and credit notes with different Posting Date for Payment Documents. To ensure netting occurs, at the end of each day the local Cashier must Unassign all documents remaining in their list with the Assigned status. In other words, Cashier must empty their Assigned list by the end of their day. Responsibility #2: Ensure both the credit note and the invoice have same Posting Date for Payment Document before hitting the “Pay” button UNHQ and local Cashier should organize their list to: a) Be sorted by Vendor; and b) Display the Posting Date for Payment Document next to the Document number c) Display the Invoice Reference column next to the Posting Date for Payment column This way Cashiers will be able to quickly identify any documents that have different Posting Date for Payment Document for the same vendor. If Cashiers detect documents with different Posting Date for Payment Document, they should reset the Posting Date for Payment Document as follows: i) ii) iii) Select the document Click the Refuse icon -> the document status will change to Refused and the document will move the Unassigned list Select the document in the Unassigned list and assign it back to their list -> the Posting Date for Payment Document will be reset to the current date Responsibility #3: Select Credit Note documents together with the Invoice To avoid selecting invoices without the corresponding credit notes, it is very important that Cashiers organize their list as explained above. Cashiers should pay particular attention to the Invoice Reference column as it shows to what invoice a credit note is related when the Invoice Reference functionality has been used. Cashiers must ensure credit note documents with an invoice reference are selected at the same time as the invoice document i.e. both documents must be highlighted before Cashier clicks the “Pay” button. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 10/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Responsibility #4: Request AP Users to block invoices that are not ready for payment To decrease the number of “Assigned” items in their list at the end of the day, Cashiers should periodically export the list of unpaid documents from their Assigned list and send to AP Users and AP Approvers for their prompt action to block documents that are not ready to be paid. For example, invoices for which we have not yet processed a credit note, invoices for which we are calculating the liquidated damages, etc. should be blocked for payment. Chapter 4 - Examples Example 1 – Netting of Multiple Credit Notes against an Invoice In this example, we have a FV60 invoice [1] on vendor 1110_1020 for which we have recorded 5 credit notes as follows: [2] FV65 credit note with proper invoice reference and copied data (Scenario 1.2) [3] FV65 credit note with proper invoice reference and copied date. We subsequently removed the payment block on the invoice and (intentionally) left the payment block on the credit note to demonstrate that it will not prevent netting. (Scenario 1.2) [4] FV65 where we left the invoice reference blank and entered the payment attributes manually (Scenario 2.2) [5] FV65 where we left the invoice reference blank and entered all payment attributes manually. This credit note is not due when we run F110/FPRL_LIST and will not be selected by the batch. (Scenario 2.2) [6] MIR7 where we left the invoice reference blank and entered all payment attributes manually. This credit note will appear on the PO history but it will net against the next invoice which happens to be a FV60 invoice. (Scenario 2.1) We also have a MIR7 invoice [1] on vendor 1110_1036 for which we have recorded 4 credit notes as follows: [2] MIR7 subsequent credit with invoice reference and copied data (Scenario 1.1) [3] MIR7 subsequent credit where we left the invoice reference blank and entered all payment attributes manually. This credit note will appear on the PO history but it will net against the next invoice which happens to be a MIR7 invoice. (Scenario 2.1) [4] MIR7 subsequent credit where we left the invoice reference blank and entered all payment attributes manually. This credit note is not due when we run F110/FPRL_LIST (Scenario 2.1) User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 11/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting [5] MIR7 subsequent credit where we intentionally made a mistake and failed to enter all payment attributes (in this case the payment method is blank). This document is expected to go into Exception in FPRL_LIST. Finally, to demonstrate that credit notes will net for a given vendor we have entered additional credit notes from a different Fund/ Business Area: [6] FV65 credit notes with no Invoice Reference but due now. [7] and [8] are not current scenario but could/should become scenarios in the future – FV65 credit notes with invoice reference to another Fund/Business Area PO invoice. We would not use a MIR7 document to avoid recording the credit note of Business Area P003 or S100 on the PO History of Business Area M008. In [8] we left the payment block on the credit note to demonstrate that when we use the Invoice Reference, the documents are linked and the payment block on the credit note does not prevent netting. The vendor report (Vendor History) prior to the F110 batch/FPRL_LIST looks at follows: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 12/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 13/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting When we ran F110 on the two vendors without selecting documents (similar to how the F110 batch runs) we observed 12 documents in the Unassigned Screen as follows: It is important for Cashier to select and assign all debits and credits at this stage in the FPRL_LIST. We also noted that the credit note with the missing payment method went into Exception as expected. All unassigned items should be assigned. There was no issue during the assignment. All lines had the same Posting Date for Payment Document: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 14/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting All 12 items are Released for Payment without any issue: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 15/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Note that one KZ document was created for each vendor effectively netting all credit notes against the invoice. Vendor 1110_1020 -> KZ document 33_58527 Vendor 1110_1036 -> KZ document 33_58528 The vendor report (Vendor History) after to the F110 batch/FPRL_LIST looks at follows: 1. For vendor 1110_1020, four credit notes were netted against the one FV60 invoice. One credit note Due in the future was not captured by F110. Conclusion: System working as intended. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 16/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting 2. For vendor 1110_1036, six credit notes were netted against the one PO invoice including credit notes from different Fund/Business Area. One credit note with incomplete payment attribute went into Exception. Conclusion: System working as intended. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 17/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting **************************************************************************************************************** User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 18/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Example 2 – Netting of Linked Invoice and Credit Memo with Different Payment Attributes In this example we have created a MIR7 invoice with payment method H (cheque), no partner bank, baseline date of 1-July-2014, payment terms of Z001, which results in a due date of 1July-2014, and no partner bank. Next, we have created a MIR7 subsequent credit and linked it to the MIR7 invoice with Inv. Ref. Finally, we have used change mode to modify the invoice payment method to W, changed the baseline date to 15-July-2014, and the payment terms to Z012, which results in a due date of 1-August-2014, added a partner bank 2001. No changes were made to the credit note document. The vendor report prior to running F110 and FPRL_LIST looked as follows: We ran F110 and FPRL_LIST. It is interesting to note that the credit note document appears with payment method W while we have not changed it on the credit note document. Note that the Posting Date of the Payment Document (title: Post.date.doc.) is the same for both documents. We approved and released for payment. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 19/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting The credit note is netted against the invoice. The vendor report shows the invoice and credit note cleared: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 20/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Example 3 –Credit Note in Exception Automatically Assigned when an Invoice is Posted For this example, in October we have recorded a FV65 credit note on a vendor that had no invoice payable. The credit note is not blocked and backdated to 1-July. When we ran F110 today 1-October the item went into exception and this is normal and desirable because there is no credit against which to offset the debit. We subsequently entered a FV60 invoice and ran F110 on this invoice. The vendor history shows no invoice payable for the vendor at the time the credit note is created. The credit note has a baseline date = 1-July (date per vendor credit note) and Payment terms of Z001 which results in a net due date = 1 July. Alternatively the baseline date could have been today instead of 1 July. It is important to not future date credit notes! After the F110 batch has run for 1 October, we can see that the credit note is in the Unassigned List. There is no invoice to net against for this vendor: After documents are assigned to the local Cashier for this House Bank, the credit note will appear in the Assigned list with Posting Date of Payment Document equal to 1-October: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 21/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Local Cashier will select this credit note to Approve and Pay as usual. As expected, a credit note without an invoice will go to exception when we try to pay it. This is OK. It will remain in exception until the next invoice is due. Later in October, on 13-October, the next invoice is created with a due date of 13-August (i.e. it is backdated to reflect the vendor invoice date). The F110 batch for 13-October will pick up both the invoice and the credit note. The system will make two changes to the credit note: i) Status changes from Exception to Assigned; and ii) Posting Date of Payment Document changes from 1-October to 13-October. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 22/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting The invoice will be in Unassigned status (as usual) and will be Assigned as usual by the UNHQ Cashier. After the invoice is assigned to the local Cashier’s list, both the invoice and credit note have the same Posting Date for Payment Document. When both are selected for Approval we obtain the following error message for the credit note: Critical! At this point, leave the invoice in “Release for Payment Status” i.e. do not “Pay” the invoice without paying the credit note at the same time! The system will not net the credit note unless we “Pay” both the invoice and credit note at the same time! User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 23/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Because the credit note has already been approved before it went into Exception, the local Cashier must Refuse and re-Assign the credit note document. The local Cashier must be careful to ensure the credit note is released for payment at the same time as the invoice in order to have only one KZ document for the net amount. Finally select both the invoice and the credit note together to “Pay” the items and obtain netting. When both the invoice and credit note are selected to “Pay”, one KZ document is created for the net amount. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 24/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid Example 4 – Referencing PO vs. Invoice Reference In this example, we create a MIR7 Subsequent Credit. We want to record the subsequent credit on the corresponding PO history and we want the credit to expense to have the same account assignment as the corresponding PO. However, the MIR7 invoice (first invoice) is paid and we want to link the subsequent credit to a different (new) invoice that is not yet paid (second invoice) and is linked to a different PO. Our Subsequent Credit document will reference the first invoice PO number but will link to the second invoice using the Invoice Reference functionality. The account assignment for each POs are as follows: GL Account Fund Cost Center PO #2200000128 74121030 20OLA 10062 PO#2200000794 71171010 20OLA 10062 The vendor report reflected the following before we created the credit note. Invoice 51000001588 linked to the first PO is paid. Invoice 5100002701 linked to the second PO is awaiting payment: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 25/35 User Aid – Creation of Credit Notes to Ensure Payment Netting Job Aid While creating the credit note, the key is to: i. ii. Refer to the PO #1 to get the account assignment of PO #1 (2200000128) Use Inv. Ref functionality to refer to the second Invoice (5100002701) User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 26/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting The Subsequent Credit document is created with the account assignments of PO# 2200000128 but the payment attributes are copied from the new invoice 5100002701. After the F110 batch has run, both documents are in the FPRL_LIST Unassigned list. They will be Assigned by the UNHQ Cashier as usual. Local Cashiers will verify that the subsequent credit and invoice have the same Posting Date for Payment Document and will ensure they select User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 27/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting both documents together to “Pay”. One KZ document will be created for the net amount of USD 900.00. Example 5 – Credit Note is Larger than Invoice In this example, we have a MIR7 invoice for EUR 120 and a Subsequent Credit of EUR 150 on vendor 1110001460. Both items are due for payment. When the F110 batch is run both the invoice and subsequent credit documents are automatically put in Exception because the sum of documents with a due date = date F110 is run reflects a net amount due from the vendor i.e. the subsequent credit exceeds the invoice and there is no net amount due to the vendor. The fact that the credit note is linked or not to the invoice with the Invoice Reference functionality makes no difference. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 28/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting After the creation of the next invoice, the vendor history shows the following: When a new invoice is created for the vendor for the same currency and the same Partner Bank, the first invoice and subsequent credit are automatically put in Unassigned status by the F110 batch. All three documents have the same Posting Date of Payment Document. When all three documents are Assigned and Paid together, one KZ document is created for the net amount. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 29/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Example 6 – Sum of Credit Notes is Larger than Invoice In this example, we have one FV60 invoice for USD 200 and two FV65 credit notes totaling USD 220 for vendor 1110001460. There is a credit note of USD 150 and one for USD 70. Each credit notes is linked to the invoice to ensure netting. The vendor history is as follows: After the F110 batch has run, all three documents are in exception because the sum of documents with a due date = date F110 is run reflects a net amount due from the vendor i.e. the two credit notes exceeds the invoice and there is no net amount due to the vendor. The fact that the credit notes are linked or not to the invoice with the Invoice Reference functionality makes no difference. After the creation of a new invoice for USD 65, the vendor history looks as follows: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 30/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting As explained in Example 5, when the next invoice is entered the F110 batch will automatically retrieve these three documents from Exception and will place them in Unassigned status for processing against the new invoice. The remainder of the steps to Pay these items is the same as in Example 5. Example 7 – Cashier Selects Only the Invoice in Manual F110 In this example, we illustrate how Cashier can still make mistake which result in non-netting of credit note against an invoice. We have one FV60 invoice for USD 100 and one FV65 credit note for USD 20. The credit note is linked to the invoice to ensure netting. The vendor history is as follows: In this example, the Cashier manually runs F110 and mistakenly selects only the invoice document 3100043074. [Mistake #1] After the manual F110 is run, the invoice is in Unassigned Status. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 31/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Note – Mistake #1 !!! To avoid this mistake, Cashiers should not enter document numbers when they run F110. Instead, they should enter the vendor number and capture all documents on the vendor. The UNHQ Cashier Assigns the invoice to the local Cashier list as usual. The local Cashier pays the invoice. The invoice is paid without netting the credit note! Example 8 – Local Cashier Selects Only the Invoice This example continues with the documents created in Example 7. When the second invoice is posted the vendor history looks as follows: User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 32/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting During the next F110 batch (ran open without selecting document numbers), the invoice and credit note will be put in Unassigned status. Note – Mistake #2 !!! To avoid this mistake, local Cashiers should sort their FPRL_LIST by vendor and display the Inv Reference column next to the Document Number column. This will clearly show what documents are linked to other documents and therefore should be selected together for payment. UNHQ Cashier assigns both documents to the local Cashier list. In this example, the local Cashier only selects the invoice and does not select the credit note for payment. [Mistake #2] The invoice is paid without netting the credit note! At the end of the day, the local Cashier “Refuses” the credit note to ensure the Posting Date for Payment Document is automatically updated by the system. This will be done until a new invoice is posted on the vendor and the UNHQ Cashier selects both the invoice and the Refused credit note and Assigns them to the local Cashier list. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 33/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting UNHQ and Local Cashier lists should show the following columns: Example 9 – UNHQ Cashier Assigns Invoice and Credit Note to Different Lists This example continues with the documents created in Example 8. When a third invoice is posted for the same vendor, the vendor history looks as follows: During the next F110 batch (ran open without selecting document numbers), the invoice is put in Unassigned status. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 34/35 Job Aid User Aid – Creation of Credit Notes to Ensure Payment Netting Note – Mistake #3 UNHQ and local Cashiers need send documents that are linked to the same list. Organizing the list as explained at the end of Example 8 will help, as Cashiers will see which documents are linked. In this example the UNHQ cashier assigns the invoice to a separate payment list [Mistake #3]. The invoice is sent to payment list 495 while the credit note goes to payment list 144. In that case, there is no mechanism to net the credit note against the invoice. User_Aid_Creation_of_Credit_Notes _to_Ensure_Payment_Netting_v04 Umoja Training 35/35
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