MARCH/APRIL 2013 Papillion Manor Receives Quality Reputation & My InnerView Excellence in Action Awards Here to serve you... Our Mission Dignity in Life Our Vision Quality Life Quality Care Excellent Teams Outstanding Facilities Quality Reputation Stewardship Our Values Serving Integrity Teamwork Excellence -Nondiscrimination PolicyIt is the policy of Papillion Manor that no resident or employee be discriminated against because of age, sex, creed, race, color, religion, national origin, or disability. PAPILLION MANOR AWARDS 2012….Quality Reputation Award ….My Innerview Excellence in Action Award for Workforce Satisfaction 2011… Best Programming Award for National Nursing Home Week … Stewardship Quality Award … My Innerview Excellence in Action Award for Workforce Satisfaction 2010… Excellent Teams Quality Award … Bronze– Commitment to Quality National Award … Best Programming Award for National Nursing Home Week … Two-Years Injury Free 2009… Quality Life Award … One-Year Injury Free Award Administrator • Roz Burke Director of Nursing • Maureen Blaylock Medical Director • Dr. John Harris Admissions/Marketing • Regina Peters Social Services • Emily Van Roekel April Thomas Inga Mehlenbacher Angie Cappellano Papillion Manor was selected for the “Quality Reputation” award because of their commitment for promoting relationships of trust, confidence, loyalty and involvement throughout the community. Team members have committed endless time and effort to achieve this, and the results can be seen everywhere. My InnerView Excellence in Action Award from National Research Corporation recognizes skilled nursing facilities that achieve the highest level of satisfaction, as demonstrated by overall employee satisfaction scores that fall within the top 10 percent of the My InnerView database. Resident Centered Care • Angie Cappellano Amanda Scholting Life Enrichment • Donna Gay Chef • Doug Taylor Dietician • Hillary Warren Chaplain • Bud Bunn 2007… Quality of Reputation Award Office Manager • Gayle Wright 2005… One-Year Injury Free Award Beautician • Kathy Thompson 2004… Quality of Personnel Award Barber • Jeff Hauptman 2002… Quality of Reputation Award Congratulations to the team members at Papillion Manor. They have been awarded Vetter Health Services’ “Quality Reputation” Award and “My Innerview Excellence in Action” Award for Workforce Satisfaction. The awards were presented to the team members during a special ceremony on Thursday, January 24. Papillion Manor was the only recipient, out of 32 facilities, to be presented with this prestigious award. The ceremony was dedicated to honoring the team members for the outstanding achievements made throughout the past year. “The most important takeaway regarding the Excellence in Action awards is that the skilled nursing award recipients were first recognized by their own employees through excellent satisfaction survey scores,” said Susan L. Henricks, president and COO of National Research Corporation. “This also underscores the importance for long term care providers to understand the value of measuring quality over time. This is not only true because of increasing regulatory scrutiny that may impact reimbursement rates in the future, plus the favorable perceptions that hospitals will look for in post-acute partnerships, but the differences that skilled nursing homes are making in the lives of their residents and employees every day. We salute our clients for taking the initiative to measure quality.” Our team continues to be dedicated to providing personalized care and services that achieve extraordinary results and exceed the expectations of those we serve. We remain committed to developing team members who radiate warmth, compassion, and respect while skillfully performing their duties. VOLUNTEER OPPORTUNITIES AT PAPILLION MANOR One-on-One visits with our residents Writing letters for a resident Reading (newspaper, keep up on current events) Helping with crafts Playing the piano Playing board games Helping with Bingo Playing cards Painting fingernails Writing to residents (so they can receive mail) Just listening We could not survive without our VOLUNTEERS! You mean the world to us and our residents! You make our residents feel special. Whether it’s on a daily, weekly or bi-monthly basis, it doesn't matter—you can share your talents and volunteer. You can make a difference! To learn more, call Donna Gay, Life Enrichment Coordinator at 402-339-7700. 5th Annual Fish Fry Please mark your calendars for the 5th Annual Fish Fry, Friday, March 22nd. Dinner will be served from 5pm to 6pm. Please call 339-7700 to R.S.V.P the number of attendees. Come and join us for a night of fun, food, and family time! Thank You Thank you to everyone who donated January 4th. The blood drive had a goal of collecting 25 pints, and 20 people donated. A total of 18 pints are now available for patients in need. The Red Cross relies on volunteers to help patients in need across the country. They are truly grateful for each donation and everyone who supported the blood drive. In Need of Therapy? Are you or someone you know going in for a routine surgery and will need skilled care or therapy before returning home? Look no further than Papillion Manor! When it comes time to choosing a skilled nursing facility for you or a loved one, you might feel overwhelmed by all the options available. Papillion Manor offers functional, individualized therapy plans with each resident’s goal in mind. Our therapy department enables our residents to complete their daily routine, while focusing on reconditioning, endurance, work simplification, balance training, energy conservation and range of motion. For more information please call Regina Peters or Sandy Winkleblack today! 402-339-7700 Looking for events to attend during the months of March and April? Please check our online calendar for upcoming events. Please visit: www.vetterhealthservices.com/papillionmanor/ to learn more about our facility and upcoming facility events Want to receive the newsletter by email? Please contact Regina at 402-339-7700 or email [email protected]
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