Dragon NaturallySpeaking Training Workbook Version 12 Solutions by Alexandria Carstens ABOUT THE AUTHOR: Alexandria Carstens has been a Certified Trainer for Dragon NaturallySpeaking and Dragon Medical speech recognition software since 2000. Alexandria has been beta testing Dragon since 2001, working closely with its software engineers to continually improve the application. What started as a 24 page booklet in 2000, the Speakeasy Solutions Dragon NaturallySpeaking Training Workbook quickly grew to approximately 300 pages. The intent was to remove the client's responsibility of actively taking notes during a training session so that they could focus on the subject at hand – using Dragon effectively. Training materials are constantly being rewritten and improved. Alexandria began the Speakeasy Solutions blog in 2009, the purpose to share factual information about the speech recognition and digital dictation industry from an objective viewpoint. Alexandria has been a passionate user of Dragon since 1998, when she became stricken with chronic upper limb soft tissue damage. As a result of this lifelong debilitating condition, learning the "ins and outs" of realistically using Dragon has been paramount to her continued use of computer technology. Alexandria is not content to simply be a user of Dragon, but as she says she "lives, eats, and breathes Dragon" for not only her benefit, but in order to assist her clients. A devotee of efficiency, Alexandria is ever determined to utilize those aspects of Dragon that will accomplish the most effective results in any given workflow scenario. Alexandria is always keen to explore improved methods of using Dragon for virtually any task involving the computer, and takes great pleasure in assisting others do the same. Alexandria studied Geology Chemistry at Queen's University in Kingston, Ontario, but quickly found a home for her innate administrative and computer skills within engineering and legal situations. Alexandria enjoys living in Vancouver, British Columbia, a city perfect for her foodie pursuits. She enjoys "all things Japanese", history, future technologies, automobiles, table top games, photography, nature, nutrition, reading and cinema. Dragon NaturallySpeaking Training Workbook Version 12 by Alexandria Carstens of Speakeasy Solutions Inc. Copyright © 2012 Alexandria Carstens. All rights reserved. ISBN: 978-0-9917040-0-2 Printed in Canada. Published by Speakeasy Solutions, P.O. Box 21720, 1424 Commercial Drive, Vancouver, British Columbia, V5L 5G3 Canada No part of this book may be used or reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Speakeasy Solutions Inc., unless such copying is expressly permitted by regional copyright law. This workbook is for persons using Dragon Version 12, and who receive training from Speakeasy Solutions Inc. The contents of this document are subject to change without notice. The publisher and author assumes no responsibility for errors or omissions, or for damages resulting from the use of the information contained herein. The names of all products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective owners. Speakeasy Solutions Inc. disclaims any affiliation, association, connection with, sponsorship, or endorsement by such owners with the exception of Nuance, for whom Speakeasy Solutions Inc. are authorized resellers and trainers of Dragon, Sennheiser Olympus, and Philips, for whom Speakeasy Solutions are authorized distributors. 604-264-9109 or 1-888-964-9109 604-264-9105 speakeasysolutions.com [email protected] speakeasysolutions.com/blog speakeasysolutions.com/newsletter speakeasysolutions.com/client-access-area speakeasysolutions.com/make-an-inquiry twitter.com/#!/SeSDictation facebook.com/speakeasysolutions WARNING: When using speech recognition on an ongoing basis, you should endeavour to maintain a healthy voice. The possibility of vocal strain is very real if you speak quite a bit throughout the day. In order to prevent potential stress to the vocal cords, you should keep them lubricated. You can achieve vocal cord lubrication most effectively by drinking large amounts of water. Since a couple of hours must pass for the vocal cords to absorb the water you drink, you should begin drinking water early in the morning, or as soon as you wake up. Avoid drinking liquids with caffeine, alcohol, or sugar as each of these substances dehydrate your body and your vocal cords, leaving you susceptible to vocal strain. Room temperature water is the best to drink; therefore, you may wish to keep a jug of water near your desk at all times. Refill your cup or water bottle from the jug and when the jug is empty, refill it from your main water source. © 2012 Speakeasy Solutions Inc. 1 This workbook is not intended to replace training and guidance from a professional Dragon Trainer. This workbook is designed for use as an adjunct to the training program given, and as a resource after training is complete. As always, feel free to contact Speakeasy Solutions Inc. with any questions or concerns that you have at any time. Thank you. Dragon is licensed per user, and not per machine/computer. This is an extremely flexible licensing arrangement and takes into account the reality that most individuals have a main PC, a notebook, a home computer or may have several offices. If an assistant is performing corrections, an additional license is not necessary. Please contact Speakeasy Solutions Inc. should you require additional licenses of Dragon. 2 Speakeasy Solutions Training Workbook Dragon 12 Contents Speakeasy Solutions Dragon Training Workbook_____________________________________________________1 Visual Format of Workbook______________________________________________________________________20 A. Creating a User Profile____________________________________________________________________23 1. Microphone Placement_____________________________________________________________________23 2. Creating a New User_______________________________________________________________________23 i. User Profile Creation__________________________________________________________________23 ii.Accent____________________________________________________________________________25 iii. Speech Device_______________________________________________________________________25 iv. Microphone Check____________________________________________________________________26 v. Initial General Training________________________________________________________________28 vi. Read Training Text___________________________________________________________________28 vii. Personalize Your Vocabulary_____________________________________________________________30 B. Beginning to Use Dragon_________________________________________________________________33 1. The Basic Concept of Speech Recognition______________________________________________________33 i. Evolution of Input____________________________________________________________________33 ii. How Dragon Works__________________________________________________________________33 iii. What is a User Profile?________________________________________________________________33 iv. Reasons for Speech Recognition____________________________________________________________33 v. Computer Overuse____________________________________________________________________34 vi. Vocal Strain________________________________________________________________________34 vii.Ideally____________________________________________________________________________34 viii. 2. Power Speech Recognition Use____________________________________________________________34 Starting Dragon__________________________________________________________________________35 i. When to Start Dragon_________________________________________________________________35 ii. Opening a User Profile_________________________________________________________________35 iii. Dictation Source_____________________________________________________________________36 iv.Vocabulary_________________________________________________________________________36 3. v. Location of User Profiles_______________________________________________________________36 vi. Switching a User Profile________________________________________________________________36 vii. Which User Profile Is Open______________________________________________________________36 viii. Closing a User Profile__________________________________________________________________37 Dragon Setup____________________________________________________________________________37 © 2012 Speakeasy Solutions Inc. 3 i.QuickStart_________________________________________________________________________37 ii.Options___________________________________________________________________________37 iii. Auto-Formatting Options_______________________________________________________________47 iv. Administrative Settings_________________________________________________________________49 4.Speaking________________________________________________________________________________52 i. Where to Speak_____________________________________________________________________52 ii. How to Speak (Quick, Clear, Complete & Continuous)___________________________________________52 iii.Water____________________________________________________________________________53 5. iv. Speaking Dictation___________________________________________________________________53 v. Speaking Commands__________________________________________________________________53 Microphone Control_______________________________________________________________________54 6.DragonBar______________________________________________________________________________55 7. Dictating Spaces & Punctuation______________________________________________________________57 i. Dictating Spaces_____________________________________________________________________57 ii.Punctuation________________________________________________________________________57 8. Results Display___________________________________________________________________________58 i. Two Preliminary Results Variants_________________________________________________________58 ii. Show Preliminary Results Enabled_________________________________________________________59 iii. Show Preliminary Results Disabled_________________________________________________________59 iv. Context Menu_______________________________________________________________________59 v. Dragon Does Not Understand You_________________________________________________________60 vi. Contextually Speaking_________________________________________________________________60 9. Recognition History_______________________________________________________________________60 C. Editing Text____________________________________________________________________________63 1. Full Text Control_________________________________________________________________________63 i.Introduction________________________________________________________________________63 ii.Availability________________________________________________________________________63 2. Moving the Cursor & Inserting Text___________________________________________________________64 i.Introduction________________________________________________________________________64 3. ii. Essential Navigation Commands__________________________________________________________64 iii. General Positioning___________________________________________________________________65 Selecting Text____________________________________________________________________________66 i.Introduction________________________________________________________________________66 4 Speakeasy Solutions Training Workbook Dragon 12 ii. Selecting Specific Text__________________________________________________________________67 iii. Selecting from the Current Cursor Position____________________________________________________67 iv. Additional Selection Concepts_____________________________________________________________67 v.Methodology________________________________________________________________________68 vi. 4. Multiple Text Matches_________________________________________________________________68 Deleting Text____________________________________________________________________________69 i.Introduction________________________________________________________________________69 ii. Deleting Specific Text__________________________________________________________________69 iii. Immediate Deletion After Dictating_________________________________________________________70 iv. Resume With_______________________________________________________________________71 v. Deleting from the Current Cursor Position____________________________________________________72 vi. Undo vs. Scratch_____________________________________________________________________72 vii.Backspace__________________________________________________________________________73 5. Cut, Copy & Paste_________________________________________________________________________73 i. Cut & Copy Specific Text_______________________________________________________________74 ii. Step by Step Cut, Copy & Paste__________________________________________________________74 iii. Cutting & Copying from the Current Cursor Position____________________________________________74 iv. Copying Text into Another Document_______________________________________________________75 6.Capitalization____________________________________________________________________________75 i.Introduction________________________________________________________________________75 ii. When to Capitalize___________________________________________________________________76 iii. Command Structure___________________________________________________________________76 iv. Capitalizing as Needed_________________________________________________________________77 v. Capitalizing Specific Text_______________________________________________________________77 vi. Capitalizing After the Fact______________________________________________________________77 vii. Turning Capitalization on and off _________________________________________________________78 viii. Adding Capitalized Phrases_____________________________________________________________78 ix.Methodology________________________________________________________________________79 7. When to Best Use Which Command Method____________________________________________________80 i.Introduction________________________________________________________________________80 ii. "<something> (word(s))" or "<something> (first two words) through (last two words)"______________________80 iii. Strategic "<something> that"____________________________________________________________80 iv. "select (word(s))" & "<something> that"____________________________________________________80 © 2012 Speakeasy Solutions Inc. 5 v.Summary__________________________________________________________________________81 D. Correcting Text__________________________________________________________________________83 1. Editing versus Correcting___________________________________________________________________83 i.Introduction________________________________________________________________________83 2. 3. ii. User Error Versus Dragon Error_________________________________________________________83 iii. The Purpose of Correction______________________________________________________________83 iv. Select or Correct______________________________________________________________________83 Correction Methods_______________________________________________________________________84 i. Initiating Correction___________________________________________________________________84 ii. What to Correct_____________________________________________________________________85 iii. Choosing the Correct Word or Phrase_______________________________________________________85 iv. How Dragon Learns__________________________________________________________________86 The Spelling Window______________________________________________________________________87 i.Introduction________________________________________________________________________87 4. ii. Dictating Into the Spelling Window_________________________________________________________87 iii. International Communications Alphabet (ICA)________________________________________________88 iv. Navigating the Spelling Window __________________________________________________________88 v. Deleting in the Spelling Window___________________________________________________________88 vi. Editing a Choice_____________________________________________________________________89 vii. Playing Back in the Spelling Window_______________________________________________________89 Smart Format Rules_______________________________________________________________________90 i.Introduction________________________________________________________________________90 5. ii. Smart Format Rule Options_____________________________________________________________91 iii. Disabling the Smart Format Rules_________________________________________________________92 Improving & Saving Your User Profile_________________________________________________________92 i. Improving Your User Profile_____________________________________________________________92 ii. Saving Your User Profile________________________________________________________________92 iii. When Not to Save Your User Profile_______________________________________________________93 iv. Saving Your User Profile on Exit__________________________________________________________93 v. Saving Your Work____________________________________________________________________93 6. Train During Correction____________________________________________________________________93 7. Quick Correction_________________________________________________________________________93 8. Correct That_____________________________________________________________________________94 6 Speakeasy Solutions Training Workbook Dragon 12 E. Dictating Numerics, Special Characters & Phrases____________________________________________95 1. Summary of Punctuation & Characters_________________________________________________________95 2. Formatting Numbers & Special Phrases________________________________________________________96 i.Introduction________________________________________________________________________96 ii. Tips for Speaking Numbers______________________________________________________________97 iii. Numbers as Text or Numerics____________________________________________________________97 iv. Forcing Numbers_____________________________________________________________________97 v. Percent Sign (%)_____________________________________________________________________98 vi.Currencies_________________________________________________________________________98 vii. Postal Codes________________________________________________________________________98 viii. Telephone Numbers___________________________________________________________________99 ix. Numbers Mode______________________________________________________________________99 x.Fractions_________________________________________________________________________100 xi.Dates___________________________________________________________________________100 3. xii. Times of Day______________________________________________________________________101 xiii. Roman Numerals___________________________________________________________________101 xiv. Street Addresses____________________________________________________________________102 xv. Abbreviations & Contractions___________________________________________________________102 xvi. Units of Measure___________________________________________________________________102 Commands, Dictation & Modes_____________________________________________________________103 i. Forcing Recognition___________________________________________________________________103 ii. Command Mode____________________________________________________________________103 iii. Dictation Mode_____________________________________________________________________104 iv. Normal Mode______________________________________________________________________104 v. Summary of Modes__________________________________________________________________104 F. Dictating Uncommon Text_______________________________________________________________ 105 1. Spell Command__________________________________________________________________________105 i.Introduction_______________________________________________________________________105 ii. Spelling While You Dictate_____________________________________________________________105 iii. Spelling Window____________________________________________________________________106 iv. Spell Mode________________________________________________________________________106 2. Accented Letters_________________________________________________________________________107 3. URLs & Email__________________________________________________________________________107 © 2012 Speakeasy Solutions Inc. 7 i.URLs___________________________________________________________________________107 ii.Email___________________________________________________________________________108 4. Hyphenated Words_______________________________________________________________________108 i.Introduction_______________________________________________________________________108 5. ii. Automatic Hyphenation_______________________________________________________________108 iii. Removing Hyphenation________________________________________________________________108 iv. Adding Hyphenation_________________________________________________________________109 Compound Words________________________________________________________________________110 i.Compounding______________________________________________________________________110 ii. Removing Compounding_______________________________________________________________110 6. Multiple Versions of a Word________________________________________________________________110 7. Apostrophe Ess ('s), Plurals & Possessives_____________________________________________________111 G. Formatting Text________________________________________________________________________ 113 1.Introduction____________________________________________________________________________113 2. Formatting Specific Text___________________________________________________________________114 3. Formatting After the Fact__________________________________________________________________115 4. Text Alignment__________________________________________________________________________115 5. Text Font & Size_________________________________________________________________________116 6. Bulleted & Numbered Lists_________________________________________________________________117 7. Quotation Marks & Brackets________________________________________________________________117 8. Automatic Punctuation____________________________________________________________________118 H. Controlling the Computer________________________________________________________________ 119 1.Introduction____________________________________________________________________________119 2. 3. 8 Pressing Keyboard Keys___________________________________________________________________120 i. Single Keyboard Key__________________________________________________________________120 ii. Multiple Keyboard Keys_______________________________________________________________120 iii. Function & Numeric Keys_____________________________________________________________121 Mouse Clicking__________________________________________________________________________121 i. Click Command Options______________________________________________________________121 ii. Menus & Buttons___________________________________________________________________122 iii. Alt Key Rule (Accelerator Keys)__________________________________________________________122 iv. Dialog Box Tabs____________________________________________________________________123 v. Drop Down Lists___________________________________________________________________123 Speakeasy Solutions Training Workbook Dragon 12 4. vi. Scroll Boxes_______________________________________________________________________124 vii. Radio Buttons & Check Boxes__________________________________________________________125 viii. Text Boxes/Fields___________________________________________________________________125 ix. Navigating Your Computer via Keyboard____________________________________________________125 Starting Applications______________________________________________________________________125 i. Start Menu________________________________________________________________________125 ii. Shorter Names for Popular Applications____________________________________________________125 5. Opening Utilities_________________________________________________________________________126 6. Opening Your Items______________________________________________________________________126 7. Opening Desktop Items, Documents & Folders ________________________________________________126 8. Resizing Windows________________________________________________________________________127 9. Switching Between Open Windows___________________________________________________________127 10. Exiting Dragon__________________________________________________________________________128 11. Shutting Down & Restarting Your Computer___________________________________________________128 12. Disabling Dragon Commands_______________________________________________________________129 13. MouseGrid & Mouse Clicking_______________________________________________________________130 14. 15. i. Mouse Clicking_____________________________________________________________________130 ii. Mouse Positioning___________________________________________________________________130 Mouse Movements_______________________________________________________________________132 i. Setup Options______________________________________________________________________132 ii. Moving a Specific Distance_____________________________________________________________132 iii. Dragging with the MouseGrid___________________________________________________________134 iv. Moving & Dragging Fluidly____________________________________________________________134 Available Commands______________________________________________________________________135 i. Natural Language Commands___________________________________________________________135 ii.Sidebar__________________________________________________________________________135 iii. 16. Command Browser___________________________________________________________________136 Basic Text Control Text Areas & Applications__________________________________________________138 i. Speaking Dictation & Commands________________________________________________________138 ii. Dictation Box______________________________________________________________________139 17.Text-to-speech__________________________________________________________________________141 i.Introduction_______________________________________________________________________141 ii. Visual Limitations__________________________________________________________________141 © 2012 Speakeasy Solutions Inc. 9 iii. Email & Correspondence Reading________________________________________________________141 iv. Proofreading & Dyslexia______________________________________________________________141 v. Setup Options______________________________________________________________________141 vi.Execution_________________________________________________________________________142 18. Voice Shortcuts for Desktop Search__________________________________________________________143 i.Introduction_______________________________________________________________________143 ii. Setup Options______________________________________________________________________143 iii.Execution_________________________________________________________________________143 19. Voice Shortcuts for Web Search_____________________________________________________________144 i.Introduction_______________________________________________________________________144 ii.Execution_________________________________________________________________________144 I. Refining Your Vocabulary________________________________________________________________ 147 1. Vocabulary Editor Overview________________________________________________________________147 i.Introduction_______________________________________________________________________147 ii.Layout___________________________________________________________________________147 2. iii. Written Form Conventions______________________________________________________________148 iv. Spoken Form Conventions______________________________________________________________149 v. Make That a Phrase & Add Spoken Form__________________________________________________149 Adding Items to the Vocabulary Editor________________________________________________________149 i.Introduction_______________________________________________________________________149 ii. Adding a Phrase____________________________________________________________________150 iii. Adding Acronyms___________________________________________________________________151 iv. Adding Unusual & Foreign Words_______________________________________________________152 v. Adding Words with Symbols ____________________________________________________________152 3. Deleting Vocabulary Items_________________________________________________________________153 4. Training Items___________________________________________________________________________154 5. i. Training via the Vocabulary Editor_______________________________________________________154 ii. Training via the Train Words Dialog Box___________________________________________________155 iii. Training via Selecting_________________________________________________________________155 Item Behaviour & Properties_______________________________________________________________156 i.General__________________________________________________________________________156 10 ii. Normal Formatting__________________________________________________________________156 iii. Alternate Written Form 1 & 2__________________________________________________________157 Speakeasy Solutions Training Workbook Dragon 12 6. Legal Citations__________________________________________________________________________158 7. Quick Phrase Addition____________________________________________________________________159 8. When to Correct & When to Add a Word or Phrase to the Vocabulary_______________________________159 9. Steps for Resolving Misrecognitions__________________________________________________________160 10. Help from Speakeasy Solutions______________________________________________________________161 11. Importing & Exporting Word Lists___________________________________________________________161 i.Introduction_______________________________________________________________________161 12. ii. Word List Formats__________________________________________________________________161 iii. Exporting Word Lists________________________________________________________________161 iv. Preparing Word Lists for Importing_______________________________________________________162 v. Importing Word Lists_________________________________________________________________163 Learn from Specific Documents_____________________________________________________________165 i. Improve Recognition Accuracy___________________________________________________________165 ii. Document Formats for Analysis__________________________________________________________165 iii. Performing the Analysis_______________________________________________________________165 13. Increase Accuracy from Email______________________________________________________________169 14. Prompted User Profile Maintenance for Vocabulary______________________________________________171 15. Dragon's Automatic Vocabulary Modification___________________________________________________171 J. Refining Your Audio_____________________________________________________________________ 173 1.Introduction____________________________________________________________________________173 2. Checking Your Microphone Settings__________________________________________________________173 3. Playing Back Your Audio__________________________________________________________________174 i.Introduction_______________________________________________________________________174 ii. Diminished Accuracy_________________________________________________________________174 iii. Setup Options______________________________________________________________________174 iv.Execution_________________________________________________________________________174 v. Extras Toolbar_____________________________________________________________________175 4. Additional General Training________________________________________________________________175 5. Accuracy Tuning_________________________________________________________________________177 i.Introduction_______________________________________________________________________177 ii. Running the Optimizer________________________________________________________________178 iii. Schedule the Optimizer to Run Later_______________________________________________________179 iv. Running the Optimizer on a Roaming User Profile_____________________________________________180 © 2012 Speakeasy Solutions Inc. 11 K. Custom Voice Commands________________________________________________________________ 181 1. Voice Command Overview_________________________________________________________________181 i. Text & Graphics___________________________________________________________________181 ii.Step-by-Step_______________________________________________________________________181 2. 3. iii. Macro Recorder_____________________________________________________________________181 iv. Advanced Scripting__________________________________________________________________181 MyCommands Editor Dialog Box____________________________________________________________182 i. MyCommands Overview_______________________________________________________________182 ii. Maintaining a List of Commands________________________________________________________183 Text & Graphics Commands________________________________________________________________184 i.Introduction_______________________________________________________________________184 ii. Simple Text_______________________________________________________________________184 iii.Lists____________________________________________________________________________185 iv. 4. Voice Fields_______________________________________________________________________186 Step-by-Step Commands___________________________________________________________________187 i.Introduction_______________________________________________________________________187 ii.Keystrokes________________________________________________________________________188 iii. Open (application)___________________________________________________________________188 iv.Wait____________________________________________________________________________189 v. Type Text_________________________________________________________________________189 vi. Send Keys_________________________________________________________________________189 vii. Stop Listening______________________________________________________________________190 viii. Microphone On_____________________________________________________________________190 ix. Microphone Off ____________________________________________________________________190 x. Completing the Command______________________________________________________________190 5. Macro Recorder Commands________________________________________________________________190 6. Advanced Scripting Commands_____________________________________________________________191 7. Viewing Custom Commands________________________________________________________________192 8. Editing, Duplicating & Deleting Custom Commands_____________________________________________192 12 i. Editing a Command__________________________________________________________________192 ii. Creating a New Copy of a Command______________________________________________________193 iii. Deleting a Command_________________________________________________________________193 Speakeasy Solutions Training Workbook Dragon 12 9. Sharing Commands_______________________________________________________________________193 i.Rationale_________________________________________________________________________193 ii. Exporting Commands________________________________________________________________193 iii. Importing Commands_________________________________________________________________194 iv. Changing the Group & Availability of Multiple Commands_______________________________________195 L. User Profile Maintenance________________________________________________________________ 197 1. Additional General Training________________________________________________________________197 2. Backing up Your User Profile_______________________________________________________________197 i.Rationale_________________________________________________________________________197 3. ii. Automatic User Profile Backup & Restore__________________________________________________197 iii. Manual User Profile Backup (Dragon Export)________________________________________________198 iv. Manual User Profile Backup (From Hard Drive)______________________________________________199 v. Backup Frequency & Organization_______________________________________________________200 vi. Known Good User Profile______________________________________________________________200 vii. User Profile Import__________________________________________________________________200 Computer Use Tips & Maintenance__________________________________________________________201 i. Restarting Your Computer______________________________________________________________201 ii. Try Turning It off and on Again_________________________________________________________201 iii. Multiple Monitors___________________________________________________________________201 iv. Eliminate Unnecessary Applications_______________________________________________________201 v.Antivirus_________________________________________________________________________201 4. vi. Defragmenting & Updating_____________________________________________________________202 vii. Scheduled Maintenance Summary_________________________________________________________202 Achieving Maximum Accuracy______________________________________________________________202 i. Short Term Summary_________________________________________________________________202 ii. Long Term Summary_________________________________________________________________202 5. Achieving Maximum Productivity____________________________________________________________203 6. The Accuracy Center_____________________________________________________________________203 7. Incorporating Speech Recognition Into Your Routine_____________________________________________203 M. Tips for Frequently Used Applications with Dragon__________________________________________205 1.Introduction____________________________________________________________________________205 2. Microsoft Windows Explorer_______________________________________________________________205 3. Open & Save Dialog Boxes_________________________________________________________________206 © 2012 Speakeasy Solutions Inc. 13 4. Web Browsers & HTML Interfaces___________________________________________________________206 5. Microsoft Office_________________________________________________________________________207 6. Microsoft Word__________________________________________________________________________208 7. Microsoft Outlook_______________________________________________________________________208 8. Microsoft Excel__________________________________________________________________________209 9. Microsoft PowerPoint_____________________________________________________________________209 10. Facebook & Twitter______________________________________________________________________209 11. Gmail & Hotmail________________________________________________________________________209 N. Multicomputer Setups___________________________________________________________________ 213 1. Roaming User Profile_____________________________________________________________________213 i.Introduction_______________________________________________________________________213 ii. Specifics of Use_____________________________________________________________________213 iii.Implementing_______________________________________________________________________214 2. Citrix Environments______________________________________________________________________214 3. Remote Desktop Connection_______________________________________________________________214 O. Saving Your Recorded Speech_____________________________________________________________ 215 1.Introduction____________________________________________________________________________215 2. i. Why Save Your Recorded Speech__________________________________________________________215 ii. Setup Options______________________________________________________________________215 Creating & Saving Documents with Recorded Speech_____________________________________________215 i. Rules & Conventions_________________________________________________________________215 ii.DragonPad________________________________________________________________________216 iii. Microsoft Word_____________________________________________________________________216 iv. Corel WordPerfect___________________________________________________________________217 v. Speech File Handling_________________________________________________________________217 3. User Proofreading________________________________________________________________________218 4. Assistant (Correctionist) Proofreading________________________________________________________218 i.Introduction_______________________________________________________________________218 ii. Playing Back Dictated Audio Associated with Text_____________________________________________218 iii. Editing versus Correcting_______________________________________________________________219 iv. Correcting Via Specific Selection__________________________________________________________219 v. Correcting Via Continuous Playback______________________________________________________221 vi.Editing__________________________________________________________________________222 14 Speakeasy Solutions Training Workbook Dragon 12 5. Saving a User Profile______________________________________________________________________222 6. Vocabulary Refining & Correction Concepts___________________________________________________222 7. Correctionist Only Editing_________________________________________________________________222 8. Correctionist Summary____________________________________________________________________222 9. Speakeasy Solutions Training________________________________________________________________222 P. Digital Audio Recorder Dictation Source____________________________________________________223 1. Setting up the Digital Audio Recorder Dictation Source___________________________________________223 2. Process Overview________________________________________________________________________223 3. Creating the User Profile___________________________________________________________________223 4. Reading Dragon's Training Text_____________________________________________________________224 i. Prepared Training Text_______________________________________________________________224 ii. Microphone Position__________________________________________________________________224 iii. Length of Time to Read_______________________________________________________________225 iv. What to Read______________________________________________________________________225 v. How to Read______________________________________________________________________225 5. Adapting Dragon with Recorded Training Text__________________________________________________225 6. Fine-tuning Your User Profile_______________________________________________________________226 7. How to Dictate for Dragon Transcription______________________________________________________227 i. Microphone Position__________________________________________________________________227 ii. How to Speak (Quick, Clear, Complete & Continuous)__________________________________________227 iii. Dictating New Lines & Paragraphs_______________________________________________________227 iv. Dictating Numbers__________________________________________________________________228 v. Dictating Unusual Names______________________________________________________________228 vi. Dictating in Different Environments_______________________________________________________228 vii. Speaking Commands_________________________________________________________________229 8. Downloading Dictation Files from the Digital Voice Recorder______________________________________229 9. Transcribing Dictation____________________________________________________________________229 i. Initiating Transcription________________________________________________________________229 ii. Personalize How You Transcribe_________________________________________________________230 iii. Choose a File______________________________________________________________________230 iv.Transcription______________________________________________________________________231 10. Correcting & Editing Transcribed Digital Voice Files _____________________________________________232 i.General__________________________________________________________________________232 © 2012 Speakeasy Solutions Inc. 15 ii. Keyboard & Mouse Correction in DragonPad_________________________________________________232 iii. Playback Correction__________________________________________________________________232 iv.Editing__________________________________________________________________________233 v. 11. Saving the Document & Dragon_________________________________________________________233 Editing after Correction___________________________________________________________________234 12.AutoTranscription________________________________________________________________________234 i.Introduction_______________________________________________________________________234 ii.Setup____________________________________________________________________________234 iii. Using the ATFA___________________________________________________________________235 Q. Additional Vocabularies__________________________________________________________________237 1. Why Use This Feature_____________________________________________________________________237 2. Creating Additional Vocabularies____________________________________________________________237 3. Improving Your New Vocabulary's Performance________________________________________________238 4. Vocabulary Optimizer aka Accuracy Dialog____________________________________________________238 5. How to Open Your Desired Vocabulary_______________________________________________________239 6. Export & Import Your Vocabulary___________________________________________________________239 7. Additional Vocabulary Summary_____________________________________________________________240 R. Managing Dictation Sources & User Profiles________________________________________________ 241 1.Introduction____________________________________________________________________________241 2. Creating Additional Dictation Sources________________________________________________________241 3. Additional User Profiles___________________________________________________________________241 i.Introduction_______________________________________________________________________241 ii. Create a New User Profile_____________________________________________________________241 iii. Setting Up Your New User Profile________________________________________________________241 iv. Multiple User Profiles_________________________________________________________________242 v. Renaming & Deleting a User Profile_______________________________________________________242 vi. Additional User Profile Summary________________________________________________________243 S. Additional Tips & Tricks_________________________________________________________________245 1. Healthy Voice Computing__________________________________________________________________245 i.Water___________________________________________________________________________245 ii.Speech___________________________________________________________________________245 iii. Your Body________________________________________________________________________245 iv.Stretching_________________________________________________________________________245 16 Speakeasy Solutions Training Workbook Dragon 12 2. Using Dragon When Sick__________________________________________________________________245 i.Introduction_______________________________________________________________________245 ii.Solution__________________________________________________________________________246 3. Speakeasy Solutions Blog__________________________________________________________________246 4. Speakeasy Solutions Newsletter______________________________________________________________246 5. Speakeasy Solutions Client Access____________________________________________________________246 6.Troubleshooting_________________________________________________________________________247 i.Introduction_______________________________________________________________________247 ii.Audio___________________________________________________________________________247 iii. Constant Misrecognition_______________________________________________________________248 iv. Accuracy Issues_____________________________________________________________________249 v. A Slow Dragon_____________________________________________________________________249 T. What Now?____________________________________________________________________________ 251 1. Stuck After the First Lesson?_______________________________________________________________251 2. General Training_________________________________________________________________________251 3. Voice Changes__________________________________________________________________________251 4. Remembering Commands__________________________________________________________________252 5. Save Now, Save Often_____________________________________________________________________252 6. Word/Phrase Repeatedly Transcribes Incorrectly________________________________________________252 7. Text & Graphics Macros (Repetitious Text)____________________________________________________252 8. Adding Atypical Words____________________________________________________________________252 9. Your Dictating Style______________________________________________________________________252 10. What Happens If…/How Can I…?__________________________________________________________253 Index________________________________________________________________________________________255 Reference Sheets______________________________________________________________________________259 1. Summary of Punctuation & Characters________________________________________________________260 2. International Communications Alphabet_______________________________________________________261 3. Speakeasy Solutions Top Commands_________________________________________________________263 4. Speakeasy Solutions Quick Support Guide_____________________________________________________264 i. Diminished Recognition Accuracy_________________________________________________________264 ii. Phrase with Capitalization_____________________________________________________________264 iii. Dictation Shortcuts__________________________________________________________________264 iv. Dragon Learning Your Words aka Flowchart for Constant Misrecognitions_____________________________264 © 2012 Speakeasy Solutions Inc. 17 5. Dragon Commands_______________________________________________________________________265 6. Windows Explorer Commands______________________________________________________________271 7. Internet Explorer & Mozilla Firefox Commands_________________________________________________271 8. Mozilla Firefox Commands_________________________________________________________________272 9. Internet Explorer Commands_______________________________________________________________272 10. Microsoft Word Commands________________________________________________________________273 11. Microsoft Outlook Shortcut Commands_______________________________________________________275 12. Microsoft Outlook Main Commands_________________________________________________________275 13. Microsoft Outlook Express Commands_______________________________________________________276 14. Facebook & Twitter Commands_____________________________________________________________276 15. Gmail & Hotmail Commands_______________________________________________________________276 16. Microsoft Excel Commands________________________________________________________________277 17. Microsoft PowerPoint Commands___________________________________________________________279 18 Speakeasy Solutions Training Workbook Dragon 12 Questions, Concerns, How To? [email protected] Email your questions any time and Speakeasy Solutions will be happy to guide you. © 2012 Speakeasy Solutions Inc. 19 ABOUT SPEAKEASY SOLUTIONS: Speakeasy Solutions Inc. is dedicated to providing you with personal, professional, and honest service. We strive to maintain ongoing relationships with our clients and provide them with expert support and the information they need to maximize their potential. You will quickly discover how speech recognition (also referred to as voice recognition), and digital voice dictation and transcription enhances your day-to-day operations and increases productivity. Speakeasy Solutions Inc. continually researches dictation and associated technologies to ensure that you receive current information and valuable assistance on a timely basis. Speakeasy Solutions Inc. focuses on your particular needs above all else — providing you with customized, personal and premium service. HISTORY OF SPEAKEASY SOLUTIONS: In the late 1990s the future founders of Speakeasy Solutions Inc. were stricken with upper limb chronic repetitive stress injuries, placing their occupations on hold. Their careers spanning the fields of administration, IT/IS and law, as well as a life-long natural affinity for technology, paved the way towards the formation of a new and highly specialized vocation: speech recognition and digital voice dictation providers. SY SOLU EA T 12 NS IO SPEA K At the time, Dragon NaturallySpeaking was in its infancy (version 3 had just been released) and the first professional digital voice recorders were entering the market. A few companies in North America were offering these products and fewer still providing accompanying services. YEARS OF EXCELLENCE 2000 - 2012 Speakeasy Solutions Inc. was formed in 2000 with a sincere desire in providing quality dictation solutions to professionals and those with physical limitations. Speakeasy Solutions Inc.’s founding principles were: ■■ Offer honest advice with the client’s best interests in mind ■■ Provide excellent service that exceeds industry standards ■■ Continually improve product and service offerings through ceaseless research in order to provide clients with "the best" products, support and service possible These are Speakeasy Solutions Inc.’s core values, and they always will be. 604-264-9109 or 1-888-964-9109 604-264-9105 speakeasysolutions.com [email protected] speakeasysolutions.com/blog speakeasysolutions.com/newsletter speakeasysolutions.com/client-access-area speakeasysolutions.com/make-an-inquiry twitter.com/#!/SeSDictation facebook.com/speakeasysolutions ISBN 978-0-9917040-0-2 90000 > 9 780991 704002
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