Family Practice, 2016, Vol. 33, No. 3, 261–267 doi:10.1093/fampra/cmw013 Advance Access publication 21 March 2016 Health Service Research Mapping primary health care renewal in South America Naydú Acosta Ramíreza,*, Ligia Giovanellab, Roman Vega Romerob,c, Herland Tejerina Silvad, Patty Fidelis de Almeidae, Gilberto Ríosf, Hedwig Goedeg and Suelen Oliveirah Department of Public Health, Pontificia Universidad Javeriana, Cali, Colombia, bDepartment of Administration and Planning in Health, National School of Public Health, Oswaldo Cruz Foundation, Rio de Janeiro, Brazil, cPublic Health Institute, Pontificia Universidad Javeriana, Bogotá, Colombia, dFaculty of Medicine, Universidad Mayor de San Andrés, La Paz, Bolivia, eDepartment of Health Planning, Fluminense Federal University, Niterói, Brazil, fFaculty of Medicine, Universidad de la República, Montevideo, Uruguay, gGoede Public Health Cons Bureau, Independent Advisor, Paramaribo, Suriname and hFaculty of Psychology, Centro ABEU University, Rio de Janeiro, Brazil. a *Correspondence to Naydú Acosta Ramírez, Facultad de Ciencias de la Salud, Pontificia Universidad Javeriana, Calle 18 No. 118-250, Cali, Colombia; E-mail: [email protected] Abstract Background. Primary health care (PHC) renewal processes are currently ongoing in South America (SA), but their characteristics have not been systematically described. Objective. The study aimed to describe and contrast the PHC approaches being implemented in SA to provide knowledge of current conceptions, models and challenges. Methods. This multiple case study used a qualitative approach with technical visits to health ministries in order to apply key-informant interviews of 129 PHC national policy makers and 53 local managers, as well as field observation of 57 selected PHC providers and document analysis, using a common matrix for data collection and analysis. PHC approaches were analysed by triangulating sources using the following categories: PHC philosophy and conception, service provision organization, intersectoral collaboration and social participation. Results. Primary health care models were identified in association with existing health system types and the dynamics of PHC renewal in each country. A neo-selective model was found in three countries where coverage is segmented by private and public regimes; here, individual and collective care are separated. A comprehensive approach similar to the Alma-Ata model was found in seven countries where the public sector predominates and individual, family and community care are coordinated under the responsibility of the same health care team. Conclusions. The process of implementing a renewed PHC approach is affected by how health systems are funded and organized. Both models face many obstacles. In addition, care system organization, intersectoral coordination and social participation are weak in most of the countries. Key words. Comprehensive health care, health care reform, primary health care, social participation, South America, universal coverage. Introduction Given the persistent challenges of health inequality and premature mortality in the region of the Americas (1), there is growing interest in implementing systems and models of health care capable of © The Author 2016. Published by Oxford University Press. All rights reserved. For permissions, please e-mail: [email protected]. yielding improvements in the health of populations, which is not a recent concern. In 1978, the Declaration of Alma-Ata reiterated that health is a fundamental human right that must be respected, protected and 261 Family Practice, 2016, Vol. 33, No. 3 262 guaranteed to all the world’s peoples. It set out to establish a concept of primary health care (PHC) strategy framed by a model in which care is comprehensive and inseparable from economic, social and cultural development, and involves health promotion, social participation and intersectoral cooperation to address the social determinants of health. Nonetheless, in the 1980s and 1990s, in many countries focalized, selective models of PHC delivered by vertical programs targeting vulnerable population groups or specific health problems were developed. Since the 1990s, encouraged and financed by multilateral finance agencies, some countries have carried out health sector reforms with a market-economy approach centred on competition and cost control, managed care, health insurance, separation of individual and collective health risk management and limited health benefit packages or focused insurance for marginal population groups. These reforms have worsened social inequities and the fragmentation of care and, by centring interventions on the health sector, they have limited the reach of intersectoral action and community participation (2). Meanwhile, several studies have found improvements in health indicators associated with the implementation of PHC (3,4) as recommended at Alma-Ata. As a result, since 2005, the Pan American Health Organization and subsequently the World Health Organization have urged their member states to renew PHC with universal coverage, promote equity in health and guarantee the universal right of access to health services. Primary health care renewal processes are currently ongoing in South America (SA), but their characteristics have not been examined systematically. Accordingly, this article aims to describe the PHC approaches being implemented in the 12 countries of SA. It aims to provide knowledge of current PHC conceptions, models and challenges in the region by contrasting experiences so as to identify and understand shared problems and the possible solutions encountered in each country. The latter may, in turn, serve to guide national or regional policies towards building universal coverage systems and comprehensive models of health care. Methods On a multiple case study approach, PHC was mapped in Argentina (5), Bolivia (6), Brazil (7), Chile (8), Colombia (9), Ecuador (10), Guyana (11), Paraguay (12), Peru (13), Suriname (14), Uruguay (15) and Venezuela (16). A qualitative approach was applied, starting with definition of theoretical categories and application of multiple data and information collection strategies. The fieldwork for data collection included 12 meetings at health ministry offices, developing key-informant interviews of 129 PHC national policy makers and 53 local managers, field observation of 57 selected PHC services between November 2013 and April 2014, document analysis and a literature review. The complete information sources by country are available in the case study reports (5–16). Information from the various sources was triangulated and analysed critically on the basis of the predefined matrix categories and emerging empirical categories. The results were first presented in country case study reports (5–16), which describe the components of PHC implementation in the region. This article draws on those mappings to characterize the PHC approaches in terms of selected theoretical categories considered core components of comprehensive PHC. The selected categories are as follows: key elements of the PHC model (PHC philosophy and conception in health policies), organization of service provision (PHC team composition, territorialization and integration with other levels of health care), intersectoral cooperation (interaction with other public policy sectors at the national level to address the social determinants of health) and social participation (forms of user representation and participation in PHC). Based on the qualitative analysis process by triangulating among sources (17), the results contrast the experiences of each country and identify common elements in PHC implementation in relation to existing health system types and segmentation of population coverage. Another study describes other categories and variables examined in the PHC mapping in the countries of SA, such as the responsibilities and attributions of levels of government in PHC implementation, funding and intercultural approaches (18). Mapping in the 12 countries was coordinated and funded by the South American Institute of Government in Health (ISAGS), an international organization of the Health Council of the Union of South American Nations (UNASUR). Results The elements of philosophy and conceptions formally defined in legislation or official documents of health policies in South American countries are shown in Table 1. The commitment to PHC is highlighted in the policy documents in all South American countries. With different approaches, the national policies incorporate the main elements of the Alma Declaration. All countries mention comprehensive care and seven countries describe a new care model (Table 1). Three countries (Bolivia, Ecuador and Venezuela) also make a priority of health promotion, understood as intersectoral action on the social determinants of health, plus social and community participation. In some countries, there is an emphasis on interculturalism, including respect and assimilation of the know-how and practices of Indigenous peoples. Examples are the ‘Modelo de Salud Familiar Comunitario Intercultural’ in Bolivia (6), the ‘Modelo de Atención Integral en Salud Familiar Comunitaria e Intercultural’ in Ecuador (10), the intercultural PHC model among the Mapuche in Chile (8) and the ‘Sistema Indígena Propio e Intercultural’ in Colombia (9). In most countries, the PHC provision is organized on the basis of two health facility types: posts and centres. Health posts serve small, rural, dispersed populations and are generally staffed by nursing auxiliaries or community health workers (CHWs) (18). Health centre teams (Table 2) commonly comprise a doctor, a nurse, nursing auxiliaries and sometimes a midwife, social assistant, dentist and dental assistant. There are team variations within and between countries. Sometimes, the teams are incomplete due to an insufficient supply of health professionals. In six countries (Argentina, Chile, Guyana, Paraguay, Peru and Uruguay), PHC teams include nurse-midwives, midwives or obstetrics graduates. In other cases (for example, in Venezuela and in Bogotá, the capital city of Colombia), there are complementary teams comprising other health professionals, such as psychologists, social workers and environmental technicians. In nearly all the countries, PHC teams include paid or volunteer CHWs to liaise between community and health services and perform extramural and community tasks. The supply of health professionals varies among countries, and its internal distribution is extremely uneven. Even though no consistent statistics are available on PHC human resources, the consensus is that they are insufficient in number and their education and training are inappropriate (i.e., not specifically designed for PHC activities). In nearly all the countries, there is a range of new PHC training initiatives at all levels (technical, undergraduate, postgraduate and continuous professional development). Nine countries (Bolivia, Brazil, Chile, Ecuador, Guyana, Peru, Suriname, Uruguay and Venezuela) Mapping primary health care renewal 263 Table 1. Elements of primary health care model (PHC philosophy and conception in health policies in South American countries) Countries Conceptions of PHC in present policy Argentina (2004) Health is considered a right, the responsibility of the state. Emphasis is on comprehensive care, disease prevention, health promotion and rehabilitation, accessibility and health service decentralization. This gives the framework for various initiatives, including the ‘Remediar’ and ‘Médicos Comunitarios’ (PMC) programs (5). With its principles of community participation, intersectoral collaboration, interculturalism and comprehensive care, the ‘Modelo de Salud Familiar Comunitario Intercultural’ (SAFCI) comprises the elements of comprehensive PHC (6). The ‘Política Nacional de Atenção Básica’ conceives comprehensive care as a set of actions for individual and collective health, which are to affect the health situation, people’s autonomy and the social factors that determine and condition collective health. The ‘Estrategia de Salud de la Familia’ (ESF), with its multi-profession teams, territorial basis and social participation emphasis, is the main PHC delivery model (7). The ‘Modelo de Atención Integral de Salud, Familiar y Comunitaria’ emphasizes the equitable distribution of health care resources so as to deliver essential health care in keeping with the Alma-Ata recommendations, with a biopsycho-social, user-centred approach. Features include integrated care, continuity, intersectoral cooperation, promotion and prevention, participation in health care, use of appropriate technology and quality (8). PHC is defined normatively (Law 1438) as a national strategy for intersectoral coordination to permit comprehensive, integrated care, extending from public health through health promotion, disease prevention, diagnosis, treatment and rehabilitation, at all levels of complexity (9). Since the 2008 constitution, PHC has been specified as the base of the health system, grounded in comprehensive family and community care, interconnecting the various levels of care and fostering complementation with ancestral and alternative medicine. The ‘Modelo de Atención Integral en Salud Familiar Comunitaria e Intercultural’ (MAIS-FCI) incorporates the renewed PHC approach and states that it is the set of strategies that organises the National Health System in order to meet the health needs of individuals, families, communities and environs (10). The document ‘Visión de Salud 2020’ reaffirms the commitment to PHC and the importance of addressing the social determinants of health. The health system is based on PHC; universal access to free health care is a constitutional right (1980) and the emphasis is on health promotion and comprehensive care at the various levels of complexity (11). PHC is understood as a strategy that comprehensively comprises the health–illness process and care for individuals and communities, with regard for their differing life stages. It provides health services and addresses the social, economic, political and environmental root causes of ill health. Family health teams and facilities are assigned to specific territories in order to increase access by excluded population groups (12). The ‘Modelo de Atención Integral de Salud Basado en la Familia y la Comunidad’ (MAIS-BFC) rests on the Alma-Ata definition of PHC and the principles, values and strategies of renewed PHC, emphasizing promotion and prevention, integration of public health services and personal care, development of a family- and community-directed orientation and service quality improvement (13). The national development plan ‘Suriname in Transformation 2012–2016’ assigns PHC the role—key to equity in health and requiring multi-sector collaboration and social participation—of addressing social determinants, which are strategic for dealing with chronic non-communicable diseases (14). Law 18.211, which institutes the Integrated National Health System, stipulates PHC as its strategy. Networks will be organized by levels of care, prioritizing the primary level, which will comprise a set of comprehensive, health sector activities directed to individuals, families, communities and the environment, to meet basic health needs and improve quality of life, to appropriate levels of resolution, with the participation of the human unit involved (15). Set up in 2004, the ‘Barrio Adentro’ mission explicitly makes PHC its fundamental strategy and stipulates that it is an integral part of both the National Public Health System and of overall community social and economic development. It constitutes the first level of contact between individuals, family and community with the National Public Health System. The mission stresses accessibility, continuity and integration among the different levels of care and related networks, to guarantee that health needs are met in a timely, regular and sufficient manner (16). Bolivia (2008) Brazil (2006, 2011) Chile (2005, 2013) Colombia (2011) Ecuador (2008, 2012) Guyana (2013, 2010) Paraguay (2008) Peru (2003, 2011) Suriname (2012) Uruguay (2007) Venezuela (2004, 2014) Source: Adapted from Giovanella (25). The complete information sources by country (documents and interviews) are available in the case study reports (5–16). maintain cooperation agreements with Cuba to address the undersupply of doctors for PHC. One of the main problems in retaining doctors in public PHC services lies in labour regulations. Employment relations and remuneration arrangements in PHC vary across all the countries. There is a tendency towards more flexible and less stable labour relations, including temporary, fixed-term contracts with fewer civil servants in indefinite-term, budgeted positions. Instability of labour contracts and lower salaries in the public sector hinder adhesion and prevent the formation of bonds among the health team, families and community. Chile is the only country with a civil service career in PHC. In most of the countries, PHC services are territorialized, with user population allocation and health teams responsible for a specific, geographically defined target population (Table 2). The number of general population assigned per team varies from 1250 (Venezuela) to 3000 (Brazil) and 5000 (Chile). Community health situation diagnosis and family records are not always in systematic use, although they are recommended as instruments for identifying socio-economic and health conditions to guide health team responses in the community. Integration of PHC with other health care providers, such as those involved in secondary/specialist care, is a concern of policy makers; in addition, in all the countries, primary-level services are increasingly defined as the system gateway or the first-contact service, and the PHC team is considered the gatekeeper for access to specialized care. Nonetheless, officials recognize difficulties in accessing specialized care, and they also realize that specialized and emergency services are still often used for non-severe cases. Because of short public supply, waiting times for specialized services are long, but are almost never monitored or made public. Family Practice, 2016, Vol. 33, No. 3 264 Table 2. Organization of primary health care service provision in South American countries Countries Composition of basic PHC teams at health centres (‘Centros de Salud’) PHC services territorialized: catchment area and population assignment Number of general population assigned per team Argentina Medical doctors, nurse, nursing auxiliaries, midwives, dentists, paid CHWs Bolivia Medical doctor, dentist, nursing auxiliary/technician, volunteer CHWs Brazil Family health team: medical doctor, nurse, 1–2 nursing auxiliaries/technicians, 5 or 6 paid CHWs Oral health teams: dentist, oral health auxiliary and/or technician Chile Medical doctor, nurse, midwife, social assistant and administrative assistant Colombia No general rule on team composition. Primary health teams generally consist of medical doctors, general nurses, auxiliaries and health technicians, volunteer and paid CHWs Ecuador Medical doctors, nurse and PHC technician (paid CHWs) Yes, uneven by state 3200–4000 Yes, but allocation is developing 1000–20 000 Yes, population allocated per team in the Family Health Strategy 3000–4500 per family health team Yes, population allocated per team; enrolment is on user initiative In some municipal models, no national guidelines on sectorization of PHC centres or user assignment Up to 5000 per multidisciplinary team No general rule; depends on PHC model in each territorial body Yes, by circuits and districts; general population assignment 4000 in urban areas Guyana No assignment of users or general population Paraguay Peru Suriname Medical doctor, nurse, midwife, laboratory assistant, auxiliary pharmacist, dental assistant, rehabilitation assistant, environmental health assistant, Medex technician and paid CHWs Medical doctor, graduate nurse and/or graduate in obstetrics, nursing auxiliary and 3–5 paid CHWs. For every two family health teams, there is a dental team consisting of a dentist and dental technician Medical doctor, obstetrics graduate, nurse, nursing technician, volunteer CHWs Medical doctor, nurse, health assistant Uruguay 1500–2500 in rural areas – Yes, general population assigned per family health team 3500–5000 (or 800 families) Yes, primary health team users are registered by area of residence at the closest primary-level health facility No general population or user assignment No general population or user assignment 500–800 families assigned per primary health team Family or general practitioner, nurse, midwife, paediatrician and visiting gynaecologist (basic team in Montevideo) Venezuela Comprehensive general practitioner, nurse, paid primary care Yes, user population assigned by CHW ‘Barrio Adentro’ teams – – 1250 users or 250–350 families per team Source: Adapted from Giovanella (25). The complete information sources by country (documents and interviews) are available in the case study reports (5–16). Intersectoral collaboration to address social determinants and promote health is another core component of comprehensive PHC. All countries’ PHC policies specify health promotion, conceived as action on social determinants and/or lifestyle changes, to be a key component (Table 1). Argentina, Chile, Colombia, Ecuador and Peru provide for nationwide intersectoral bodies. Bolivia, Brazil and Uruguay have national programmes, while Guyana, Paraguay and Venezuela have regional or local indicatives. At the territory level, in all countries, PHC teams take initiative to coordinate local intersectoral actions, with strong variations between countries (Table 3). Bolivia, Ecuador and Venezuela are conspicuous for strongly intersectoral approaches to deploying public policy on the ‘living well’ paradigm. These involve integrated sets of social development policies in which different sectors converge. Several actions have been undertaken with potential positive impacts on the social determinants of health. With the exception of Suriname and Argentina, in all South American countries, social participation in health is formally institutionalized through national and local health councils (Table 3). The community action of PHC teams is generally intended to mobilize social participation for specific actions and empower the population to pressure governments to ensure public policies such as garbage collection, sanitation and access to clean water. In most countries, the initiatives are sparse. In terms of outputs and outcomes, the effect on population health of the various PHC systems is difficult to assess because of the variety of starting points and the myriad of confounding factors, such as economic and social determinants of health. This is a limitation of this qualitative research that should be resolved with a quantitative study. All countries show improvements in the mortality rate of infants and children under five, which could be related to the poverty reduction since 2000 in the region (19). Nonetheless, in a 2000–12 comparison, countries with renewed models of PHC that focus on comprehensive, family and community care, such as Brazil, Bolivia, Ecuador and Peru, seem to have better gains (Table 4). Chile and Uruguay have the best results in both years. Discussion and conclusions Today PHC is being revitalized in a diversity of processes that are underway in SA involving new models of family, community and intercultural care. New policies and renewed models of PHC are being implemented in seven countries (Bolivia, Brazil, Chile, Ecuador, Paraguay, Peru and Venezuela) that include a common mention of Mapping primary health care renewal 265 Table 3. Intersectoral cooperation and social participation in primary health care in South American countries Countries Arrangements to develop intersectoral cooperation Social participation Argentina Intersectoral initiatives occur on the National Social Policy Coordination Council, the Inter-Ministry Mental Health Program and the Community Health Facilitator Training Program. In the municipalities, these converge in the Community Integration Centres, involving actions by the Ministries of Health, Social Development, Labour and Planning and the Social Cabinet. Locally, the PHC teams pursue intersectoral actions through the ‘Abordaje Territorial’ and ‘Cuidarse en Salud’ programs. The main intersectoral policy is the Zero Malnutrition Multi-Sector Program (involving 11 ministries, state and municipal governments and NGOs). At the local level, primary health teams relate with other sectors for specific activities in education, urban cleansing and so on. One of the main intersectoral social development policies is the ‘Programa Bolsa Familia’, which transfers income to poor families, with conditionalities including health actions with the support of family health teams. In the territory, these teams must mediate intersectoral actions to address the social determinants of health. Intersectoral Action for Health (IAH), in place at all levels, is coordinated by the Ministry of Health and local governments. PHC health teams work with IAH by pursuing social protection programs and through the ‘Vida Chile’ committees, which implement promotion policies with health team and community participation. A number of intersectoral committees have been set up at the national level, among them the National Intersectoral Committee on Public Health, to guide interventions on the social determinants of health. Territory-level intersectoral coordination and participation PHC teams is limited to a few municipal ventures. At the national level, the Ministry of Social Development is tasked with connecting the ministries of Sport, Housing, Education, Environment, Human Mobility and Health to introduce intersectoral programs in the administrative zones. At the local level, PHC teams interrelate with other sectors for specific outreach activities, mainly in schools. Intersectoral collaboration is facilitated through the ‘Consejo Democrático Regional’, which is a government administrative body responsible for social services in the regions. At the territory level, Family Health Units coordinate their actions with state and municipal governments and community organizations, such as NGOs, Neighbourhood Committees and Local Health Councils. PHC team interaction with community organizations and NGOs in the territory depends on the self-management of each Family Health Unit. At the national level, the General Directorate for Health Promotion sets out action plans and joint work pathways among sectors. The Integrated PHC Networks involve participation by the Health and Education Secretariat, Ministry of Housing and the community sector, forming an intersectoral committee that sets up a territorial health plan and health promotion actions. At the local level, PHC teams conduct health diagnosis by geographical sector, set up family and community care plans and sign communal commitments to involve the local population and galvanize intersectoral actions. At the district and community level, Public Health Secretariats, Regional Health Services and the Medical Mission engage in intersectoral initiatives. The Public Health Secretariat collaborates with other sectors, especially in environmental health, with the participation of local organizations. One of the key experiences in national intersectoral policy is ‘Uruguay Crece Contigo’, which fosters interventions focused on zones of extreme poverty, coordinated by the Planning and Budget Office of the Presidency of the Republic, with the Ministry of Health and other ministries. In the territory, intersectoral collaboration is based on this policy, combined with actions suited to local situations, and interacting with formal or informal State or community organizations with a territorial presence. The ‘Barrio Adentro’ mission is conceived to be a space integrating all social sectors under the principle of ‘buen vivir’ (‘living well’). Health teams have a permanent relationship with the education sector and form part of comprehensive local development initiatives, e.g. by ‘Barrio Nuevo’ programs, which address local problems with participation by all social development sectors. Informal arrangements: local councils; in the territory, they coordinate with community organizations, social clubs and non-governmental organizations (NGOs) Bolivia Brazil Chile Colombia Ecuador Guyana Paraguay Peru Suriname Uruguay Venezuela Formal arrangements: committees and councils at the national, state, municipal and local levels Formal arrangements: Health Councils at the national, state, municipal and local levels Formal arrangements: Local Health Councils and Local Development Centres in each municipality Formal arrangements: Community Participation Committees, Local Social Planning Councils, Local Health Councils, hospital boards Formal arrangements: Local Health Committee in PHC facilities, Civic Health Sector Council Formal arrangements: Neighbourhood Councils and Village Councils. Participation institutionalized in the Constitution Formal arrangements: Local Health Councils and Subcouncils Formal arrangements: Communal Surveillance Systems, Local Development Committees No formal arrangements for social participation Formal arrangements: National Board of Health, Advisory Councils, State Boards of Health. Informal arrangements: neighbourhood or support committees Formal arrangements: Communal Councils and Local Health Committees Source: Adapted from Giovanella (25). The complete information sources by country (documents and interviews) are available in the case study reports (5–16). Family Practice, 2016, Vol. 33, No. 3 266 Table 4. Outcomes on population health of the primary health care systems in South American countries Country Argentina Bolivia Brazil Chile Colombia Ecuador Guyana Paraguay Perú Suriname Uruguay Venezuela Infant mortality rate (per 1000 births) Mortality rate under 5 years (per 1000 births) Maternal mortality ratio (per 100 000 births) % of births attended by % of children under trained personnel 1 year of age immunized against measles Year 2012 Year 2000 Year 2012 Year 2000 Year 2012 Year 2000 Year 2012 Year 2000 Year 2012 Year 2000 10.8 50 14.5 7 17.5 8.6 23.3 14.6 17 15.1 7.8 14.9 16.6 65 27.4 8.9 25.8 No data 21.9 20.2 33 20.2 14.1 19.4 13.3 39.1 16.5 8.2 16.9 22.5 36.6 21.9 16.7 22.8 11.1 14.9 20.2 77.4 32.9 10.9 25.1 34.3 48.7 33.5 39.8 34.8 16.8 21.3 32.5 229 61.6 15.7 65.9 45.7 No data 96.3 93 82.5 18.6 69.8 35 230 89.7 18.7 104.9 No data 133 164 185 No data No data 60.1 95 86 100 97 91 70 98 73 89 85 96 89 95 100 100 97 80 84 86 92 97 71 89 84 99.7 73.5 99.1 99.8 98.6 94.7 98.3 96.8 91.4 90 99.9 99.5 97.9 60.8 96.7 99.8 93.5 No data 90.3 No data 59.3 90.6 No data No data Source: PAHO (26). comprehensive care, family focus and community focus with social participation. Implementation is gradual, however, and many of the policies have not yet fully achieved their expected results, as found in some prior studies (20–23). Tensions that remain as conceptions of PHC differ among and within the countries, and the focus of implementation varies from selective, focalized packages through emphasis on primary-level care integrated into the care network, to experiences of strong community action, intercultural approaches and impact on social inequalities, with PHC integrated into a social development policy (as in the ‘living well’ paradigm). Emerging empirical categories analysis show that the process of PHC implementation can be seen to involve common elements relating to the existing modality of health systems and the related segmentation of coverage. Prevailing assurance framework rules stipulate separation and specialization of stewardship, funding, insurance and service provision functions, and the inclusion of multiple public and private agents. The public subcomponent of such systems on which PHC depends is generally designed to protect the population with no means of payment and the lowerincome working population. Although insurance fund administration models differ from country to country, the administrator institutions are responsible for risk management, financial resource management, user access and service provision procurement. These characteristics of the health systems mean that, although national governments respond formally for the approach to PHC design and implementation (which are based on renewed PHC), the power of the public or private institutions responsible for insurance funds is decisive when it comes to defining PHC approach, funding organization and operating mode. In this manner, two trends can be seen in how PHC models are organized. One is associated with segmented health systems characterized by individual risk-focused insurance, a market orientation and separation into individual benefit packages and collective interventions, involving different sets of teams, one for individual care and another for collective and community actions. The other model is associated with health systems where the public sector and territorialized state planning predominate, and where individual care and collective and community interventions are coordinated under the responsibility of the same health team. Implementation of a comprehensive PHC approach encounters the same obstacles as efforts to build universal health systems in SA (24,25). It is conditioned and influenced by the prevailing modality of social protection in health. In countries where coverage is segmented into private or public insurance, with service packages differentiated by users’ ability to pay, the PHC approach comprises packages centred on first-level individual care, with no territorial or collective dimensions. In cases of subsidized insurance focalized on low-income populations (or mothers and children or older adults), the PHC focus is selective and based on a minimum service package. This approach could be termed neo-selective PHC. In countries seeking to build universal public health systems to meet individual and collective needs regardless of ability to pay, PHC being implemented is closer to the comprehensive approach proposed at Alma-Ata. There, PHC is a strategy for coordinating health care by ordering a comprehensive service network with social participation and intersectoral action to address social determinants and promote health, inseparably from national economic and social development. The multilateral agencies’ PHC renewal proposals advocate PHC as a strategy for reorienting health systems. However, this process is conditioned by health system funding and organizational arrangements. The segmentation of coverage and funding and the fragmentation of care, which have worsened over recent decades, hinder the implementation of comprehensive PHC, even in the context of comprehensive care policy proposals. There is a need for the two main existing models to be studied comparatively to evaluate their impacts on health outcomes and on equity in health. Declaration Funding: South American Institute of Government in Health (ISAGS). Resolution 06/2012 of the Health Council of UNASUR Ethical approval: followed the ethical principles of the Declaration of Helsinki and adhered to the Belmont Report principles, and obtained informed consent from participants. Conflict of interest: none. References 1. Organización Panamericana de la Salud. Salud en las Américas. 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