Les Clefs d‘Or SUISSES Beginning 2014 Chers collègues et amis Clefs d‘Or, Liebe Kollegen und Freunde der Goldenen Schlüssel, Cari colleghi ed amici delle chiavi d‘Oro, We are taking this opportunity with this first newsletter in 2014 for the Swiss Executive Committee and myself to wish you all, your beloved ones and your families a healthy, happy and prosperous New Year. 2013 was a year which saw many changes: The election of the new Executive Swiss Committee in St Moritz, where a wonderful and memorable Congress was held thanks to the hard work Claudio. Last October, was held our western zone meeting in Dublin, where we shared our thoughts and questions in order to prepare the Kuala Lumpur congress. This 61st International Congress was an incredible and wonderful congress. The spotless organization, the warm welcome made it truly memorable. It is always a great moment to meet and share with everyone. You will soon be able to read the minutes on our website. Our website is constantly being updated by Timo and Darius, so please don’t hesitate to check it regularly. Our next meeting will be In Vienna for the 2nd European congress for the 10th to the 13th of July 2014 where we will have our western zone meeting as well. In September, we will be having our Journée des Clefs d’Or in Crans-Montana on sunday the 14th of September. The Executive Committee and I are very proud to be your representatives and we greatly appreciate your support and your participation. Your ideas or suggestions are always welcome and you can reach us individually or send an email at [email protected]. We remain at your disposal and we are looking forward to hearing you or to meeting you all very soon. In friendship, Marc Pierrain President Les Clefs d‘Or Suisses Table of contents 28th National Congress „Les Clefs d‘ Or Suisses“........................................................... 3 „In service through friendship“ Andy Pongo Award........................................................................................................... 5 News................................................................................................................................. 6 Congress Vienna............................................................................................................... 7 LCD Suisses Webpage..................................................................................................... 8 Congress Kuala Lumpur................................................................................................... 9 Farewell............................................................................................................................10 PAGE 2 28th National Congress „Les Clefs d‘ Or Suisses“ From the 21st until the 23rd of June 2013 the 28th national congress took place at the beautifull Giardino Mountain Hotel in Champfer/ St. Moritz. More than 50 LCD Concierges followed the ininvitation of the organizer and host Claudio Caser. Portionsgrößen At the general assembly the new board has been nominated and and 23 new members have been announced. Barbara Bänninger from the International New York Times reported about the new name of the newspaper and changes in context with it. Mr. Robert Deon presented interisting news and details about the new DHL Express concept. We as well had the pleasure to have Mrs. C‘ècile from Bucherer with us. PAGE 3 We may take this oppurtunity to thank all our sponsors and the Management of the Giardino Mountain Hotel for this great congress. PAGE 4 Andy Pongco Award The new elected executive board of „Les Clefs d‘Or Suisses“ From left to right: For the upcoming congresses the Executive board would like to start with nominating a canditate for the prestigious „Andy Pongco Award“. We invite candidates who meet the requirements to consider their application. The Andy Pongco Award was established at the 55th International Congress in Denmark, 2008 to honour the memory of Andy Pongco (an international honorary president) by recognising and encouraging young members to become active participants in our global network. The prize for the recipient of the award is an invitation to the next International Congress. Each year the award is sponsored by a different partner. It is Elliott from Great the intention of UICH to encourage as many countries as James Britain, the Andy Pongco possible to present profiles of capable young members. We Award winner 2014. intend to see this friendly challenge continue for many years to come and therefore, enable us to detect the elite of tomorrow’s Clefs d'Or Concierges. In order for all countries to participate on an equal basis, please note the requirements: The candidate must be: • A "Clefs d'Or" member • Under 35 years of age • Participating at his/her very first international congress • Nominated by his/her member section • Fluent in English • Must have the title "Concierge" and a hotel issued business card (Application must include a scanned copy of the candidate's business card. Candidates will also be required to present business card at the personal interview). The candidates will complete an open book written exam on the history of Les Clefs d'Or, geography and general hotel knowledge to assess the skills they use everyday at their Concierge desks. They will write a few essays on their interest in the profession as well as their aspirations, and finally at the congress, they will have an interview with members of the Andy Pongco Committee in which personal presentation will be a vital component in the final outcome of this friendly contest. PAGE 5 Mr. Aldo Giacomello (UICH Sage & Goodwill Ambassador), Marc Pierrain (President „Les Clefs d‘Or Suisses“) Claudio Caser (Former President) Cornelius Haug (Treasurer) Darius Karasiewicz (Secretary) Laurent Etienne (Asst. Secretary) Jérémy Varry (2nd Vice President) Timo Radtke (1st Vice President) New Section Presidents Left: Patrick Ritschard, Bellevue Pallace (President of the section Bernese Oberland) Left: Oliver Assandri, Suvretta House (President of the section Graubünden) In Kuala Lumpur, Cecile Gameiro from Bucherer confirmed the production of the new keys which will be ready in March 2014. (They will have three pins and do not turn). Please kindly use the order form by section on our website and address it to Cornelius. PAGE 6 News from the LCD Websites The program for the upcomming congress in Vienna, Austria on the 10th of July 2014 New forms can be downloaded for new memberships or changes, godfathers and key orders… Actual protocols and financial reports from the recent congresses are available under. www.lesclefsdor.ch/de/21/ members_section.aspx Thursday, 10th of July 2014 All day arrivals Transfers from the airport 6.00pm Welcome reception Portionsgrößen Friday, 11th of July 2014 6.30am-8.30am 9.00am 5.00pm Breakfast at the hotels Departure for sightseeing tour „Through the history of Austria“ Return to Vienna - Cocktail reception Free evening Saturday, 12th of July 2014 6.30am-8.30am Breakfast at the hotels 9.00am Zone Meetings for ComEx member, Presidents Educational workshop for all other participants at the Sofitel Stephansdom 1.00pm Lunch 2.00pm Educational program for all attendees All day Spouse program - Sightseeing in Vienna 7.00pm Departure for Closing Ceremony 7.30pm Clubbing at the „Albertina Passage Dinner Club“ Registration Fees 4 Star Hotels Hotel Stefanie, Hotel City Central 1 Pers. EUR 510 2 Pers. EUR 450 PAGE 7 5 Star Hotel Sophitel Vienna Stefansdom 1 Pers. EUR 680 2 Pers. EUR 560 You may follow the international Clefs d’Or news on the UICH website (www.uichlesclefsdor.org), as well as Les Clefs d’Or’s blog (http:// lesclefsdor.wordpress.com/) constantly updated by our very efficient International General Secretary Michael Romei. He as well presented a very interesting and useful PowerPoint presentation in Kuala Lumpur showing the history of our association and serving to be a tool and a guideline to introduce Les Clefs d’Or. You can download it from our website. Our as well very efficient 3rd International Vice President Roderick Levejac made a presentation for the project of the Book of Members on line. He has been working very hard on this project and explained that this new Book of Members will not only allow the association to save a lot of money but also to have the it updated on a regular basis. For this reason, we kindly ask all members to inform the secretary of their section as well as Darius and Timo of their updated details. The members will have access to the book online only if they provide their unique email address (ie : [email protected] is not possible, but [email protected] is good). It will be used for the login for each member. Our international treasurer Jean-Roland Boutillé presented the treasury report as well as the budget for 2014. You can see both on our website in the section reserved to the members. Please kindly pass on you comments or questiones to our secretary Darius or his assistant Laurent before the 20th of February in order to prepare for the next meeting. PAGE 8 We sadly deplore the loss of our two dear friends and colleagues in 2013. Our thoughts and prayers are with their family and friends. Hans Doser Stirnimann PAGE 9 Josef Schlosser PAGE 10
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