Frequently Asked Question Q: Who is Lisa Hoffman? A: Lisa Hoffman – award‐winning perfumer, jewelry designer, innovator, mother and philanthropist – has created a line of fragrance jewelry just for PartyLite®. Inspired by a gift of love from her husband, Lisa designed necklaces and bracelets with a treasure inside – fragrance! Each jewelry design features a charm to fill with Lisa’s innovative Essence of Life™ fine fragrance beads. The scents inspire qualities you seek in your life. Q: Where is Lisa Hoffman for PartyLite products available? A: These products are available exclusively through PartyLite Consultants. They are available at Parties and online through Consultant websites. However, the Charmed Fragrance Necklaces are exclusively for Party Hosts. Q: Are Lisa Hoffman for PartyLite products available online through Lisa Hoffman Beauty or other retailers? A: No. PartyLite is the only place where you will find these unique jewelry designs and fine Fragrance Beads, all created exclusively for PartyLite Q. How do I add the Fragrance Beads? A: Simply open the charm and add the Fragrance Beads. Revised7/2015
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Q: How many Fragrance Beads can I fit in a charm? A: Three to six beads, depending on the charm and allowing for the size variation of the Fragrance Beads. You do not want to pack the Fragrance Beads in too tightly or you will limit the air flow and fragrance throw. Q: How many beads come in a bottle? A: The 3g Fragrance Bead bottles are filled by weight, not number of beads. Depending on usage, the 3g Fragrance Bead bottles should last you approximately four to six months. Q: What are the bracelets made of? A: Each bracelet is strung on a 1mm elastomer (clear crystal brand) with 10mm faceted and dyed semi‐precious stones that reveal beautiful, natural variations in color and size. All of the bracelets with the exception of the Rich Ivory is Agate. Our Rich Ivory bracelet is Quartz. Q: What are the Fragrance Beads made of? A: The Fragrance Beads are made from wood flour and embedded with pure undiluted fine fragrance using a proprietary process. Fragrance Beads do not contain tree nut oil. Q: What materials are the charms and hang tags made of? A: The charms and hang tags are made of zinc alloy, plated and then e‐coated (protective coating on costume jewelry) for extra protection. Q: What materials are the necklaces made of? A: The necklaces are made of goldtone/silvertone plated, brass curb chain and then e‐coated (protective coating on costume jewelry) for extra protection. Q: Will the charms tarnish? A: All charms are e‐coated (protective coating on costume jewelry). Like any fashion jewelry, exposure to such things as alcohol, personal pH and excessive exposure to water may shorten the lifespan of the plating. Revised7/2015
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Q: Is there special care for the fragrance jewelry and beads? A: Yes, please keep your fragrance jewelry and beads away from water, jewelry cleaners, silver cleaners, treated polishing cloths, spray perfumes, hairspray, lotions, hand‐sanitizers and make‐up. • Store unused Fragrance Beads in their bottle. • Keep away from children and pets. • Avoid contact with water, furniture, fabrics and carpets, plastic and finished surfaces. • Wash hands after handling Fragrance Beads. Q: Can we mix Fragrance Beads in one bracelet charm? A: Yes, you can mix the Fragrance Beads to create your own personal fragrance! Q: How long does the fragrance last? A: Once you have placed the Fragrance Beads in the charm, the fragrance will last for weeks. As the fragrance loses strength, you can replenish the charm with new Fragrance Beads. Q: Are there any special care and usage instructions for the bracelet and charm? A: Yes. There is an insert in every Lisa Hoffman for PartyLite package on care and usage. Q: Can we choose our charm and the color bracelet we want? A: No, the bracelets are designed with specific, complimentary charms. Q: Can we choose our fragrance and bracelet color? A: Yes. PartyLite offers a set savings in which you can choose your fragrance and your bracelet at a great value! Revised7/2015
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Q: Can I mix Fragrance Beads in the necklace charm? A: Yes, you can mix the Fragrance Beads to create your own personal fragrance. Q: Can I wear my fragrance bracelet while wearing another perfume on my skin? A: Yes! Because the Fragrance Beads are “dry” and do not touch your skin, they will not interact with another perfume you may wear. In fact, many women love the new, added dimension to their old favorites when they wear a fragrance bracelet along with their own favorite perfume. Please do not spray fragrance directly on the fragrance jewelry or Fragrance Beads. Q: The description says fine fragrance. What does that really mean? A: Like perfume, fine fragrance is a balanced combination of many different ingredients created by a master perfumer resulting in a complex, multi‐note scent. Lisa Hoffman for PartyLite scents were specifically crafted by Lisa Hoffman to elevate the olfactory experience. Q: Are bracelets available in various sizes? A: Bracelets are one size only. however, the beads are natural so there might be a slight variation to the size of the bead. Bracelets are approximately 7", and the necklaces are approximately 30". Q: After wearing my bracelet, I found that it stained my wrist. Why is that and can I still wear my bracelet? A: Yes, you may still wear your bracelet. Different materials used in all jewelry may react differently with each person’s body chemistry. Q: Will metals from other jewelry discolor or scratch my bracelet? A: The bracelets are made of natural stones and are designed to be worn alongside your other pieces of jewelry. This is an acceptable way to wear them without harm to the bracelets. Regarding discoloration, it’s recommended to store your fragrance jewelry away from other metals. Revised7/2015
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Q: Is there a lifetime warranty on Lisa Hoffman for PartyLite jewelry? A: No. However; we stand behind our quality products with a 100% satisfaction guarantee. PartyLite® will replace any damaged or defective merchandise. Simply notify your PartyLite Consultant within 60 days from the date of your payment. Q: Is there a child‐safety cap on the Fragrance Beads? A: No, there is no child‐safety cap. There is a shrink seal over the cap and bottle that needs to be removed to open. Please keep out of reach of children and pets. The Fragrance Beads are not for consumption, and hands should be washed after handling the Fragrance Beads. Don’t leave the beads on fabric or furniture. Q: Do you offer unscented beads that I can personalize with my own perfume? A: No, we do not offer unscented beads. Please do not spray the beads with perfume. If you spray the Fragrance Beads with perfume, they may disintegrate and comprise the fragrance and length of performance. (continued…) Revised7/2015
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PRODUCT & PRICING Revised7/2015
Guests Bracelet: $45 Beads: $25 Set savings (one bracelet & one bottle of beads: $65 No limit Guests are not eligible for the Host Exclusive Necklace at any price Hosts Bracelet: $45 Beads: $25 Set savings (one bracelet & one bottle of beads: $65) No limit Necklace: With a $300 Party and one booking to be held within 30 days, a Host may purchase necklace as a Host Exclusive only: one necklace in choice of finish and one bottle of fine fragrance beads in choice of fragrance for $40 in June. (The price of the Host Exclusive offer is subject to change monthly). Limit one Host Exclusive per Host per Party. Necklaces are NOT available individually to Hosts even at full retail price. Specific SKUs available for each combination upon order entry Pre‐sale participants can offer the June Host Exclusive (one necklace in choice of finish and one bottle of fine fragrance beads in choice of fragrance for $40) to Pre‐sale Hosts in May. Parties must have $300+ in sales and one booking to be held within 30 days. Consultant Consultants may purchase individual bracelets on Consultant Purchase at a 30% discount. Limit one style per ID. Necklaces are not available on Consultant Purchase. Consultants may purchase Fragrance Beads on Consultant Purchase at a 30% discount. There is no limit. Page6
PROMOTION OPPORTUNITIES Guests Monthly Guest Individual bracelet or beads Promotion: items are eligible for this special With every $50 purchase, Guests Set savings (bracelet and beads) enjoy any one are NOT eligible for this special catalog item at 40% off Host Exclusive: N/A Charmed Fragrance Necklace and choice of fine Fragrance Beads Booking Perks Not eligible Host Half‐Price N/A Host Credit N/A PPCs / GCs Customers may use Gift Certificates toward the bracelet, beads and set savings Preferred Rewards Customers may use Preferred Rewards toward the bracelet, beads and set savings Hosts N/A Consultant N/A May NOT select using Host Credit May NOT select as a Host Half‐
Price selection (This also applies to the monthly Host Special) Not eligible NOT eligible (unless Hosting a Party with criteria met for the Host Exclusive). Bracelets and beads are eligible for Host‐Half Price selections. No limit Set savings is NOT available for a Host‐Half Price selection Host Exclusive is NOT eligible Bracelets and beads are eligible for Host Credit (no limit) Set savings is available as a Host Credit purchase (limit 3 per Host) N/A N/A Lisa Hoffman products are not eligible to be selected as a Booking Perk Not eligible (unless Hosting a Party; refer to Host Half‐Price info) Not eligible (unless Hosting a Party; refer to Host Credit info) 1. If you want to redeem GC/PPC toward Lisa Hoffman products, you must mail the GC/PPC to the home office. The 30% discount will be applicable on any amount over the value of the GC/PPC. 2. Or, you may use on your own personal website and place a customer order. N/A Revised7/2015
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