Session 3
How to reduce the risks to health &
safety in the workplace
G20
Trainer requirements to teach this session
For this session you will need the following:
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Activity
G20.2.1a
Handout
G20.3.1
Handout
G20.3.2
Handout
G20.3.3
Activity G20.3.3
Handout
G20.3.5
Activity G20.3.5
Activity
G20.3.9
OHT G20.3.9
Handout G20.3.6
Learner Check for Session 3
Trainer notes
The session will cover:
Reducing the risks to health & safety in the workplace
3.1 The responsibilities for health and safety
within the learner’s job description
3.2 Safe working practices within the job role
3.3 The identification of responsible persons to
whom health and safety matters are reported
3.4 Where and when to get additional health and
safety assistance
3.5 The scope and responsibility for controlling
risks
3.6 Workplace procedures for managing risks
the learners are unable to deal with
3.7 Suppliers’ and manufacturers’ instructions
for the safe use of equipment, materials and
products that must be followed
3.8 The importance of personal presentation in
maintaining health and safety in the
workplace
3.9 The importance of personal behaviour in
maintaining health and safety for all
3.10 The risks to the environment which may be
present in the workplace or job
© Copyright Habia 2009 - All rights reserved.
Page 1 - Unit G20 - Session 3.
Session 3
G20
How to reduce the risks to health &
safety in the workplace
3.1 The responsibilities for health and safety
within the learner’s job description
Ref: Handout G20 3.1
Use the handout to reiterate the learners’ prior learning
from Session 1.
Ask the learners to complete the handout.
3.2. Safe working practice within the job role
Explain and reiterate that it is vitally important to work
safely and hygienically in salons.
Ref: Handout G20.3.2
Use the handout with individuals or as a group to
highlight the job roles carried out by the learners and
how these working practices can be made safe.
3.3 The identification of responsible persons to
whom health and safety matters are reported
3.4 Where and when to get additional health and
safety assistance
Ref: Activity G20.3.3
Ask the learners to complete the activity by completing
the organisational chart. They should highlight the
person to who they should report health and safety
issues. Learners can use the chart provided or, by
linking the activity to key/core skills, they can design
their own.
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Session 3
G20
This person will usually be the employer, but if learners
work in a very large organisation it could well be
someone else for example, health and safety officer or
the human resource manager.
For learners in full time training, the person responsible
will be the salon trainer or manager.
Stress that it is important to know who this person is,
where they can be located and the type of issues or
incidents that need to be reported.
Tell the learners additional information can be found in
the salon’s:
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Health and Safety law poster
COSHH information booklet
Public Liability insurance certificate
Health and safety policy
Evacuation procedures
Risk assessments.
Explain that if there are more than five people
employed at a place of work a ‘workplace policy for
health and safety’ must be written and that the policy
(and any future revisions) must be brought to the
attention of all the employees.
The purpose of the policy is to identify any risks at
work, to identify any precautions and safe working
practices and to show who is responsible for carrying
this out.
3.5.The scope and responsibility for rectifying
risks, and
3.6.Workplace procedures for handling risks
which the learners are unable to deal with
It is important for learners to be aware of the risks in
the workplace that they can sensibly deal with and
those that must be reported to a responsible person in
the salon.
Activity
Identification of workplace
procedural responsibilities
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Page 3 - Unit G20 - Session 3.
Session 3
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Ref: Activity G20.2.1a (from Session 3)
Handout G20.3.5
Use the illustration from Session 3 in which learners
identified health & safety hazards in the salon. Now
discuss the risks that would need to be referred to a
person of responsibility in the salon and those that can
be resolved by the learner.
Risks to be reported to a responsible person are:
• Fire exit blocked with heavy boxes
• Hairdryer with wires exposed
•Chemical dripping on to the floor from a bottle on a
shelf
•An electrical socket that has too many adaptors
and equipment plugged into it
•A broken mirror needs replacing.
Risks that learners can resolve themselves are:
• Hair cuttings on the floor
• A pool of water near the basin
•Handle of a sweeping brush partially blocking a
doorway
•A rubbish bin which is overflowing and the contents
are spilling on to the floor
•A piece of electrical equipment has a trailing flex.
Ref: Activity G20..3.5
Emergency Procedures
Ask the learners to draw a plan of their salon indicating
the following:
• The exits for evacuation
• Where the assembly points are
• The location of the fire fighting equipment
•The location of the first aid kit and accident book.
This activity can be linked to the NVQ/SVQ and key
and core skills.
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Session 3
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3.7Suppliers’ and manufacturers’ instructions
for the safe use of equipment, materials and
products
Explain to learners that following manufacturers’
instructions is important. The instructions will identify
how to make decisions about the service the client is
going to receive. In addition they show how to use
products and equipment safely and hygienically.
Ask learners what might happen if
manufacturers’ instructions were not
read before beginning a chemical
treatment.
Explain that all salons must take out public and
treatment liability insurance. If a client is hurt in the
salon as a result of negligence by a salon worker, they
may have grounds in which to sue the salon.
The insurance companies will need to be sure that
everything that could have been done to prevent the
accident was done. For example, all necessary tests
were carried out, the results of the tests were recorded
and that manufacturers’ instructions were read,
understood and followed.
An insurance company may refuse to pay for legal
support in the case of court action or to pay
compensation to the client if it can be shown that the
salon was negligent by not reading or following
manufacturers’ instructions.
In a worst case scenario, the business may have to be
sold to pay the client any compensation awarded by
the court.
3.8.The importance of personal presentation in
maintaining health & safety in the workplace
Personal presentation can make a contribution to
health & safety in the workplace.
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Page 5 - Unit G20 - Session 3.
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Ask the learners how their personal
presentation can help to maintain health
& safety in the salon.
The answers should include the following:
•Combs and scissors should not be placed in
pockets
•Shoes should be a sensible height to prevent
tripping and help maintain good posture
• Trousers and skirts should not trail on the floor
•Shoes should be closed at the top to prevent hair
entering the skin.
Brainstorm the ideas with learners and choose the
most relevant for the learners to make a note of.
3.9.The importance of personal conduct in
maintaining the health & safety for all
Ask learners what personal conduct
means to them.
Explain to the learner that personal conduct relates to
the way salon workers behave in the salon both when
working directly on clients on the salon floor, or in other
salon areas.
Good personal conduct ensures:
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the overall professionalism of the salon
potential accidents are prevented
a safe and healthy place of work
health & safety legislation is upheld.
Ref: OHT G20.3.9
Most salons have a policy and/or rules and regulations
on personal conduct.
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Session 3
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The policy or rules could cover aspects of:
• general behaviour for the salon
• where eating and drinking can take place
•whether use of prohibited drugs would lead to
disciplinary action
• how to correctly use equipment
•the systems that are in place with reference to
timekeeping
• how staff absence should be reported
•how to inform the salon of any illnesses that will
involve time away from work
• the dress code of the salon.
Activity G20.3.9
Produce a Personal Conduct Policy
Use the activity sheet as a prompt for learners to write
what they expect to see in relation to personal conduct
in the salon.
The learners can base the result on their own
requirements for their own salons or could make a
personal conduct policy to meet their own
expectations.
3.10 The risks to the environment which may be
present in the workplace or job
Tell the learners hairdressing products and general
salon waste will not present a risk to the environment if
disposed of correctly following the manufacturers’
instructions and the local authority guidelines.
Explain that sharp items such as razor blades must
always be placed in a sharps box and disposed of by
special arrangements with the local authority.
Hair and general salon waste should be placed in a
lidded bin fitted with a liner.
Leftover hairdressing chemicals should be washed
down the drain with plenty of water.
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Ask the learners to identify any salon
waste that could be recycled.
These should include:
•paper and cardboard boxes from deliveries and packaging
•empty plastic and glass containers
•empty metal containers and foil.
The local authority will give guidance on
how to safely dispose of all salon waste.
Now use the Learner Check for Session 3
to check the understanding of the learner.
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Session 3
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Ensure your own actions reduce risks to health & safety
Learner Check
Session 3
1.Why is it important to read
manufacturers instructions prior to
use of a product?
1.To ensure the products are used
correctly
To ensure the correct mixing of
products
To avoid injury to scalp or hair of
client
To prevent injury or damage to
skin for self
2.Give three examples of why good
personal conduct should be
upheld in the salon.
2.To maintain the overall
professionalism of the salon
To prevent accidents
To provide a safe and healthy
place of work
To ensure health & safety
legislation is upheld
3.What would you do if you found
the following situations in the
salon:
3. Report to a responsible person.
• F
ire exit blocked with heavy
boxes
• Fire extinguisher missing from
hook
• Spillage of unknown chemical
4. How should left over chemicals be disposed of?
4. Washed down the drain with plenty of water
Se
© Copyright Habia 2009 - All rights reserved.
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© Copyright Habia 2009 - All rights reserved.
Session 3
How to reduce the risks to health &
safety in the workplace
G20
Trainer Summary
3.1 The responsibilities for health and safety
within the learner’s job description
Remind learners that:
•
The job role of the
individual worker will determine the amount of responsibility they hold for health and safety
•
The individual worker must take reasonable care for the general health and safety of themselves and others who may be affected by their failure to act.
3.2.Safe working practice within own job role
Remind learners that:
• Salon workers must be constantly aware of their responsibilities within their job roles in the salon
•Some staff members, ie, those in responsible
positions, will have more responsibility than
others
•Working safely is about teamwork and everyone
in the salon should be aware of the actions of
others.
3.3 The identification of responsible persons to
whom health and safety matters are reported
3.4 Where and when to get additional health and
safety assistance
Remind learners that:
•
That the person who is responsible in the workplace will be the employer/salon owner/
manager. For learners in full time training, the responsible person will be the salon trainer/
manager.
© Copyright Habia 2009 - All rights reserved.
Page 11 - Unit G20 - Session 3.
Session 3
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Also additional information can be found in the salon’s:
•
Health and Safety law poster
•
COSHH information booklet
•
Public Liability insurance certificate
•
Health and safety policy
•
Evacuation procedures
•
Risk assessments.
3.5.The scope and responsibility for rectifying
risks, and
3.6.Workplace procedures for handling risks
which the learners are unable to deal with
•Learners must be aware of the responsibilities
they have and that of other people in the salon
for health & safety.
3.7.Suppliers’ and manufacturers’ instructions
for the safe use of equipment, materials and
products
•Manufacturers’ instructions must be read before
using products and equipment
•Failure to do so could cause harm to self or
others in the salon
•Insurance cover may be void if all due care of
the client was not taken by the salon worker.
3.8.The importance of personal presentation in
maintaining health & safety in the workplace
•Personal presentation is an important aspect of
health & safety
• Loose clothing may get caught in hairdryers/
other equipment
•Long sleeves may hang over the face of the
client or become very wet and contaminated with
products which can lead to skin allergies.
•Jewellery – rings etc could cause damage to the
client or PPE.
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Session 3
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3.9.The importance of personal conduct in
maintaining the health & safety for all
•Misbehaving in the salon can lead to accidents
or harm to self or others
•Salons will have rules or a written policy for
personal conduct.
3.10 The risks to the environment which may be
present in the workplace or job
Remind learners that:
•
Hairdressing products and general salon waste will not present a risk to the environment if disposed of correctly following the manufacturers’ instructions and the local authority guidelines.
© Copyright Habia 2009 - All rights reserved.
Page 13 - Unit G20 - Session 3.
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How to reduce the risks to health &
safety in the workplace
Key/Core Skill Opportunities
There will be an opportunity to promote discussions
when covering:
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G20.3.7The dangers of not using manufacturers’
instructions.
There would be an opportunity to read and obtain
information when learners:
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Read manufacturers’ instructions.
There would be an opportunity to read and summerise
information if the learners:
•Read some manufacturers’ instructions and
summarises the main points relating to health &
safety.
There would be an opportunity to present IT
information if the learner:
•Designs their own instructions, which includes an
image, for a product or piece of equipment related
to health & safety
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G20.3.7 Uses IT to draw a plan of the salon.
There will be an opportunity to carryout calculations
when the learner:
Page 14 - Unit G20 - Session 3.
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G20.3.5Draws a scale plan of the salon showing
escape routes
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G20.3.5Uses the measurements from the plan to
work out the area of the salon.
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Session 3
There would be an opportunity for more extensive
calculations to be completed if in activity G20.3.5, the
learner:
G20
•Draw a scale plan of the salon showing escape
routes if the floor plan is not a simple rectangle
•Uses the measurements from the plan to work out
the area of the salon if the calculation requires at
least two stages
•Converts the measurements from metric to imperial
measurements
•Changes the size of the drawing from one scale to
another.
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