Our advice nurses answer calls 24/7, but some times are busier than others. For routine lab results for
tests done at a county health center, leave a message for the advice nurse, including your full name (with
the spelling), medical record number and telephone number, as well as the best time to call you back. A
nurse will return your call within 24 hours. The advice nurse can give you the results for the following
tests:
• Complete blood count
• Lead
• Cholesterol and blood sugar
• Liver panel, hepatitis and most other blood tests
• X-rays
• Pap smear and mammogram results (4 weeks after your test)
Martinez at 925-370-5495
Pittsburg at 925-431-2345
Richmond at 510-231-1340
If you have an account on myccLink, our secure Internet portal, you can also get routine test results
online. If you would like to sign up for myccLink to get your test results online in the future, follow the
myccLink signup instructions included in the “after visit summary” provided by your doctor’s office at
the end of your last appointment.
You can also ask to activate a myccLink account by emailing [email protected] or by
calling the toll-free customer service line at 1-844-622-5465.
Neither advice nurses nor myccLink can interpret your test results. You must talk to your provider to know how
the results apply to you.
May 2015