Capability Statement Our Vision “Dalton Training Services will be recognised as Australia’s premier provider of laboratory operations, process plant technology and power generation.” Our Mission To become the preferred provider of customised training to the resource, and chemical industries in the fields of laboratory operations, process plant technology and power generation through: • The development and delivery of quality products. • A consistently high standard of service delivery. • Maximising completions whilst maintaining assessment rigor. Welcome to Dalton Training Services Dalton Training Services is an Australian Registered Training Organisation (52072) providing nationally accredited qualifications in laboratory operations, process plant technology and power station operations to resources, mining, chemical and power generation industries. Welcome to Dalton Training Services Dalton Training Services is governed by the Australian National Vocational Education and Training (VET) Regulator. As such, we are subject to audit against the Standards of the National Vocational Education and Training Regulator Act 2011. As a result of its 5 yearly re-registration audit process in 2014, Dalton Training Services was considered a “low risk” training provider and was offered “delegated authority” to manage its Scope of Registration. Our name is derived from John Dalton (1766 – 1844), the father of modern chemistry and developer of one of the first tables of atomic weights, a forerunner of the modern periodic table. Our clients cover a range of business enterprises throughout Australia and overseas that wish to upgrade or ensure their workforce is competent and qualified to carry out their duties. Dalton Training Services was created to be responsive to industries’ unmet needs for training that is more relevant and that produces results directly beneficial to the employer. Our size and structure allow us greater flexibility to focus on customised training systems meeting the requirements of each enterprise, as well as adapting teaching methods that maximise each learner’s achievements. Qualifications on Scope range from Certificate II through to Diploma and Advanced Diploma. We Offer Our Process • Consultation with your enterprise to assess your needs. The basic process followed by Dalton Training Services in delivering an Australian nationally accredited qualification: • Learner Outcome Surveys. • Full training services or any component thereof. • Greater flexibility and adaptability. • “Value added” services. • Career pathways in: ° Laboratory operations. ° Process plant technology. ° Power station operations. • Training leading to high risk work licence in boiler and turbine operations. • Clustering so units are embedded with other relevant units and minimising work flow disruption. • Post project evaluations and ROI report. • From interviews with the client, compile a brief of what the client wants. The content of the brief is then confirmed by the client. • An initial Proposal is developed listing the potential methodology and outlining the costing structure to be used. • Familiarisation Tour of site is conducted to understand specific operations and plant functions and the job roles of the potential learners. • Memorandum of Agreement is developed stating Scope of Works, methodology of delivery & assessment, roles & responsibilities of both parties, quality controls, communications strategy, costings. • Enrolment of learners • Develop contextualised learning and assessment resources. • Validation of Assessment & Resources. • Delivery of training and assessment. • Award qualifications and issue record of academic achievement. • Post project evaluations and ROI report. Qualifications On Scope Laboratory Operations MSL30116 - Certificate III in Laboratory Skills. MSL40116 - Certificate IV in Laboratory Techniques. MSL50116 - Diploma of Laboratory Technology. MSL60116 - Advanced Diploma of Laboratory Operations. Process Plant Technology PMA20116 - Certificate II in Process Plant Operations. PMA30116 - Certificate III in Process Plant Operations. PMA40116 - Certificate IV in Process Plant Technology. PMA50116 - Diploma of Process Plant Technology. RESEOURCE PROCESSING RII30415 - Certificate III in Resource Processing RII40515 - Certificate IV in Resource Processing. Power Station Operations UEP30212 - Certificate III in ESI Generation - (Operations). UEP40212 - Certificate IV in ESI Generation (Operations). UEP50212 - Diploma of ESI Generation (Operations). SUGPOBA3A - Operate a boiler -(advanced). SUGPOBI3A - Operatea boiler (intermediate). UEPOPL001A - Licence to operate a steam turbine MSMBLIC001 - Licence to operate a standard boiler MSMBLIC002 - Licence to operate an advanced boiler Learning Delivery Dalton Training Services has extensive experience in delivering learning to remote sites and has the flexibility to use a variety of tools and techniques to suit an enterprise’s circumstances. In particular, learning delivery could include: • Self-paced learning. • Resource materials provided in hard copy that can be used for learning delivery and/or for assessments. • Video and YouTube demonstrations. • Narrated Power Point presentations. • Individual tutoring via Skype. • On site face-to-face delivery. • Extensive use of the client’s existing forms, documents, policies, work instructions are incorporated into the learning materials to ensure that learners are gaining the skills and knowledge that will directly benefit their employer. Competency Based Assessment As with learning delivery, Dalton Training Services has a wide range of assessment tools to meet the needs of its clients. Some of those assessment tools include: • Photos or videos used to conduct direct observations. • Inclusion of some project based activities. • Possible participation of some of the client’s senior staff as Subject Matter Experts. • Clustering units of competency together in order for learning delivery to better reflect real job tasks and for assessments to be more streamlined and efficient. • The use of a rigorous Recognition of Prior Learning (RPL) process to ensure competency is demonstrated. Training that meets your needs using methods that suit your operations Skill Sets Some employers may identify that their workers need training in specific skills but not necessarily to the extent of obtaining a full qualification. Dalton Training Services can offer accredited (or non-accredited) training in a range of skill sets, including: • Team Leader Skill Development • Read a Schematic and Apply in Workplace • Process Improvement • Quality Management in Laboratories • Workplace Coaching and Mentoring • Environmental Sustainability • Control Room Operations • Calibration • Permit to Work • Solution Testing • Planning, Particularly for Shutdowns • We can also design skill sets to meet a particular enterprise’s unmet needs. Value Added Services Our Team • Field and desk top internal audits. • Includes a quality pool of Subject Matter Experts from which to draw on a project by project basis. • Training Needs Analysis. • Mapping client’s materials to qualifications. • Development of Competency Frameworks, including: ° Determine competency profiles for each position. Develop skills matrix. ° ° Complete Training Needs Analysis for each worker and identify gaps against skills matrix. ° Map an enterprise’s existing training to Australian standards. • Development of assessment tools to suit a client’s existing training. • Drafting and developing policies and procedures, work standards and guidelines. • Workflow assessments and design. • Training and mentoring of a client’s employees to become trainers and assessors. • Non-accredited training. • Auspicing arrangements where an enterprise delivers their own training that is monitored and audited by an RTO which then issues an Australian nationally recognised qualification. • Is committed to being in the vanguard of their fields through guided professional development programs. • Is a well-established member of numerous industry and VET Sector networks such as: ° Process Operations Competency Network. ° VELG. ° Western Australian Industry Training Council Laboratory Operations Forum. South West VET Professional Forum. ° ° ASQA Delegate Association Western Australia ° WA Power Generation (Operations) Working Group Our team members: • Are dedicated, open minded and innovative. • Have good networking and interpersonal skills and are responsive and approachable. • Are professional, experts in their areas and have industry experience. • Have VET Sector knowledge and comprehensive knowledge of Training Packages. • Can develop quality, contextualised Learning and Assessment resources. Your Return on Investment Dalton Training Services believes that the training it delivers should not be seen as a cost but rather as an investment. In the following ways, enterprises using Dalton Training Services should have a positive ROI: • High levels of contextualisation for each enterprise, eliminates what is not relevant and focuses on what is really needed for increased productivity. • Training can help identify future leaders saving on the expense of head hunting outside your organisation. • Incorporating underpinning knowledge into training programs leads to improved abilities in problem solving and decision making. • Well trained employees are more likely to ask pertinent questions and to make profitable suggestions. • Training can have a multiplier effect when newly qualified employees pass on their skills and knowledge to co-workers. • The enterprise can increase its targets and tackle new challenges with the confidence that it now has the human resources required to do so. Our Clients • Alcoa of Australia • BHP Billiton, Nickel West Kalgoorlie Smelter • Blue Waters Power Station • CLP Group, BlackPoint Power Station, Hong Kong • Fortescue Metals Group, Pilbara • Gold Fields, Granny Smith Gold Mine • Hexion, Bunbury • Lochard Energy, Iona Gas Plant, Port Campbell • MMG Ltd, Sepon Copper & Gold Mine, Laos • Navigator Resources, Bronzewing Gold Mine • Origin Energy, Otway Gas Plant, Victoria • Qenos Pty Ltd, Altona, Victoria • Qenos Pty Ltd, Botany Bay, Sydney • Rio Tinto Iron Ore, Operation Centre Perth Airport • Rio Tinto Iron Ore, Pilbara Laboratories • Rio Tinto Iron Ore, Pilbara Metallurgy • SGS Industrial, Karratha & Port Hedland • SGS Ltd, Perth Airport • Shell, Prelude, South Korea • South32, Worsley Alumina • Wesfarmers, Kleenheat Gas, Kwinana • Yara Pilbara Fertilisers, Karratha Dalton Training Services PO Box 1088 Roleystone, Western Australia 6111 Phone: +61 8 9496 3888 Mobile: +61 488 568 649 Email: [email protected] POSTAL: ABN: 75 139 832 401 ACN: 139 832 401 www.daltontrainingservices.com.au
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