TURBONOMIC EXPAND SUCCESS ENGAGEMENT Turbonomic Services Overview Service Engagements Our number one goal is enabling you to guarantee the performance of any application. Turbonomic professional services empower your organization to quickly gain the most benefit from our platform. All Turbonomic professional services are delivered by our certified Customer Success team. Services are tailored to meet your needs whether you are at the initial roll-out stage or already have our Autonomic Platfrom deployed across the entire environment. Expand Success The Expand Success program is designed for small- and medium-sized enterprises that want to further the value they get from the Turbonomic platform by leveraging our experts. It combines two days of formal education with eight days of services lead by an experienced Customer Success Manager who will work with your team to demonstrate Turbonomic’s value across a broad spectrum of requirements and use cases. Turbonomic’s Expand Success program is made up of several components: • Knowledge transfer through hands-on training to ensure that Turbonomic users understand the platform and are equipped to get the maximum value • Quick realization of initial value through service workshops documenting the business value realized as well as potential future gains • Agile response helps to identify projects where Turbonomic technical resources are required • Maintain momentum through regular technical and business value realized reviews • Management of service days includes regular status reviews • Advanced training providing both lab and hands-on instruction with a certified Turbonomic trainer • Consultative services with a Turbonomic Customer Success Manager to understand your use cases, people, processes and integration points and provide guidance and knowledge transfer • Review more advanced use cases and document how to leverage Turbonomic for solving these problems • Discuss how Turbonomic should be integrated into your existing processes and governance Schedule of Services The Expand Success engagement encompasses the following activities: Activity Days Education and Training 2 Professional Services 8 Total 10 Additional services may be ordered to cover requirements where more substantial involvement from Turbonomic technical or educational resources is required. About Turbonomic Turbonomic delivers an autonomic platform where virtual and cloud environments self-manage in real-time to assure application performance. Turbonomic’s patented decision engine dynamically analyzes application demand and allocates shared resources to maintain a continuous state of application health. Launched in 2010, Turbonomic is one of the fastest growing technology companies in the virtualization and cloud space. Turbonomic’s autonomic platform is trusted by thousands of enterprises to accelerate their adoption of virtual, cloud, and container deployments for all mission critical applications. TURBONOMIC.COM TURBONOMIC EXPAND SUCCESS ENGAGEMENT Use Cases The Expand Success engagement is focused on demonstrating how your organization can achieve the following use cases. Applicable use cases will be prioritized and documented. • Guarantee performance by eliminating risks while maximizing efficiency of the environment through automation o Test the limits of your resources without compromising performance o Ensure SLAs are consistently met while containing operational costs • Drive efficiency without risking performance o Identify unused storage throughout your environment; from powered-off machines to files that have been left behind o Confidently right-size your virtual workloads to assure application performance without over-allocating resources o Identify areas for VM resource savings • Fully leverage Turbonomic’s capacity planning functionality to assist in decision making o Confidently defer purchasing of hardware by identifying your actual capacity o Determine when and how much capacity to purchase without overspending o Project environmental efficiencies and where you need resources versus where you have excess capacity o Confidently migrate workloads from a legacy to a new environment • Intelligent placement for new workloads o Improve current deployment process to assure initial placement and performance o Review and explore streamlined deployment with self-service portals and requirements for integration Out of Scope The following activities are not included in the Expand Success engagement: • Installation and configuration of any third-party components • Complex interfaces to third-party components • Custom scripts or code creation or modification including integration • Services pertaining to Turbonomic platform capabilities not purchased Learn More • • For more information, visit Turbonomic.com To joint the Turbonomic user community, visit greencircle.vmturbo.com TURBONOMIC.COM
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