PRESS RELEASE
Teleperformance offers tips on how to be successful in your first job
Leaving the comforts of college campus life could be one of the unsettling experiences for new
graduates. Couple that with the fact that there are over 650,000 college graduates who are
expected to join the labor force this year, which means a fresh graduate looking for work will
have to toughly compete for that “first job.”
Getting a call from an employer informing you of your successful application is one of the most
memorable messages you will ever receive. But what does having a first job feel like? How does
one cope with the new corporate environment? As an organization that cultivates a culture of
excellence around its core values, Teleperformance, the world’s leading provider of outsourced
customer experience management services, offers some tips on how to be successful in your
first job:
1. Learn to respect others. Treat others with kindness and empathy. As a new employee,
you will be exposed to an environment where every individual has a unique set of
values, characteristics, beliefs and ideas. It is therefore important to consider this aspect
TELEPHILIPPINES, INC.
EDSA Central IT Center 2, United St., Cor. EDSA, Greenfield District, Mandaluyong City 1554, Philippines
Tel. +63 2 857-3222 Web. www.teleperformance.ph
2.
3.
4.
5.
when dealing with your peers to ensure that you have a healthy atmosphere within the
organization. Learn to put yourself in another person’s shoes. Take time to cultivate
what each employee has to offer because respect begets respect.
Maintain a high level of professionalism. Do things right the very first time. Make it a
point to create an atmosphere that fosters better relationship within your workplace
rather than ignite conflicts. Address work-related issues head on instead of ranting
about it on social media or making gossips within the office. As always, the best way to
move forward is to fix the problem rather than blame people. Take note that through
our talents and skills, we transform interactions into golden experiences.
Show your commitment. Be passionate and engaged. Embrace and understand your
contribution to an organization and learn to love what you are doing. Keep in mind that
the lack of passion in what you do can cause you to be uninterested in your work, which
can slowly lead you to abandoning your job. Remember, commitment ignites our actions
and drives our performance. It fuels our passion to do our job well.
Demonstrate integrity every day. Say what you do and do what you say. One’s
integrity plays a crucial role for a career to flourish and for a business to succeed. Hence,
learn to build a persona of unquestionable integrity by displaying honesty and moral
uprightness and by religiously upholding the mission and vision of your organization.
Continue to innovate. Create and improve. Continuously learn to think out of the box
for the good of the organization instead of being tied up to your job description. Leave
behind your “what ifs” as this can hamper your growth and the advancement of the
business. It’s always best to go beyond the extra mile in performing your tasks.
“These characteristics are vital to one’s survival and growth in the corporate world,” says
Rachel Cacabelos, Vice President for Human Resources of Teleperformance Philippines. “These
form part of the basic skills set that may be expected of new employees. At Teleperformance,
we warmly welcome new employees and help them build a progressive career in an
organization that values respect, professionalism, commitment, integrity and innovation. Our
corporate values guide us in our daily tasks to transform our passion into excellence. We look
forward to welcoming our new batch of graduates to the Teleperformance team!”
To know more about career opportunities in the BPO setting, visit Teleperformance
Philippines’ Facebook page at https://www.facebook.com/teleperformance.philippines
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ABOUT TELEPERFORMANCE
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves
companies around the world with customer care, technical support, customer acquisition and debt collection programs.
In 2014, it reported consolidated revenue of €2.8 billion ($3.7 billion, based on €1 = $1.33).
TELEPHILIPPINES, INC.
EDSA Central IT Center 2, United St., Cor. EDSA, Greenfield District, Mandaluyong City 1554, Philippines
Tel. +63 2 857-3222 Web. www.teleperformance.ph
The Teleperformance Group operates 147,000 computerized workstations, with around 190,000 employees across 311
contact centers in 65 countries and serving 163 markets. It manages programs in 75 languages and dialects on behalf of
major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred
settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact
center outsourcing option. The company employs around 41,000 people in the country and operates more than 26,500
workstations in 16 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao.
In 2012 up to 2015, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service
Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and
overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as
2014 Best Employer in the Philippines.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone
highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively
support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the
Philippine community.
For further information, please visit the Teleperformance website at www.teleperformance.ph or like the
Teleperformance Facebook fan page at www.facebook.com/teleperformance.philippines
Media Contacts:
TELEPERFORMANCE:
FLEISHMAN-HILLARD:
Mark Pfeiffer
+1 801 2575811
[email protected]
Wem Mangcucang
+63 905 4931966
[email protected]
Jeffrey Johnson
+63 917 8843787
[email protected]
Marilyn R. Ventenilla
+63 917 8117557
[email protected]
TELEPHILIPPINES, INC.
EDSA Central IT Center 2, United St., Cor. EDSA, Greenfield District, Mandaluyong City 1554, Philippines
Tel. +63 2 857-3222 Web. www.teleperformance.ph