Estimating Software Migration Experiences in the Real World Terry Vogt Galorath User Conference El Segundo CA October 8 – 9 2009 Ready for what’s next Booz Allen Hamilton 1 Estimating Software Migration Introduction • Presentation Objectives • Illustrate estimation situation – Third tier bullets • Describe estimation approach – Third tier bullets • Discuss estimation issues – Third tier bullets Ready for what’s next 2 Booz Allen Hamilton 2 Estimating Software Migration Table of contents • Background • Scope & Method • Results & Issues • Takeaways Ready for what’s next 3 Booz Allen Hamilton 3 Estimating Software Migration Background • Subject • Representation of an actual project estimate – Substantial application with mainframe and web functionality – Sanitized example – all identities and dimensions are disguised • Issues encountered in an actual estimate – Describe conditions, approaches, results – Identify issues, describe solution approaches • Situation • A large agency supporting Federal government operations – Critical daily operations – High consequence of processing error or service interruption • Need to migrate part of a major application to a new platform – Mainframe functions to be moved to more cost-effective platform – Legacy functionality to be rebuilt to contemporary standards – Migration to be transparent to end users – Operations and requirements changes will be continuous Ready for what’s next 4 Booz Allen Hamilton 4 Estimating Software Migration Table of contents • Background • Scope & Method • Results & Issues • Takeaways Ready for what’s next 5 Booz Allen Hamilton 5 Estimating Software Migration Scope & Method • Scope • All XYZ application functionality on mainframe to migrate to new platform (ref. table) – 13 groups of functionality to be rebuilt and relocated – Relocation of existing relational database – Re-point existing distributed functions to access relocated database • All labor required to migrate software to new platform – Estimated required effort hours in total and by functional block – Effort breakdown by labor category • Timeframe required to migrate software to new platform – Primary targeted delivery date by end of calendar year 2013 – Secondary target dates also specified • Migration options pending estimation outcome – Preliminary estimate needed early for decision making – Complete estimate needed later for staffing & funding plans Ready for what’s next 6 Booz Allen Hamilton 6 Estimating Software Migration Application analysis compartmentalized XYZ backend functionality into functional groups Operations tive a r t s I llu Requisition Mainframe Reports Delivery Suppliers Mainframe User Interface Report Delivery User Support Online Processing Batch Processing Users XYZ .gov Distribution Supply User Authorization Inventory Service Notifications Reports Application Management Order Processing Delivery User Assistance Service Internal Controls Clearing House Batch Processing ABC DEF Order Processing Online Processing FreeLink Database Users Web Front End Ready for what’s next Inventory MIS Transaction Warehouse Other Mainframe Back End Functional Baseline - Functional Architecture 7 Booz Allen Hamilton 7 Estimating Software Migration Scope & Method • Method • Size all XYZ application functionality on mainframe – Count function points for all functions – 13 major blocks of functionality to be rebuilt and/or relocated – Existing distributed functions • Size XYZ application database on mainframe – Existing logical database • Size all XYZ application functionality on web front end – Model approximate function points for all front end functions – Existing distributed functions • Characterize XYZ application and migration project for estimate – Initially use SEER for Software’s Knowledge Base default settings – Later revise parameter settings for more precision – Eventually calibrate estimate to actual local organization performance • Produce output results from SEER for Software (a.k.a. SEER-SEM) Ready for what’s next 8 Booz Allen Hamilton 8 Estimating Software Migration Function Point Components Function points measure software size based on functionality requested by and provided to the end user Function points represent logical size, as opposed to physical size (like SLOC or objects) Ready for what’s next 9 Booz Allen Hamilton 9 Estimating Software Migration Software estimation performed with Function Point Analysis and SEER for Software tool • Function Point Analysis Determine type of function point • count Enhancement Count – XYZ application changes • Identify XYZ application functionality and users • • Identify transactional • functions and their complexity SEER-SEM Determine unadjusted function point count Ready for what’s next Validate logical application boundaries and external dependencies Identify and count all logical data entity types, interdependencies and complexities Identify and count all XYZ logical transaction types Example: Logical inputs (EI), logical outputs (EO) and logical inquiries (EQ). • Group and add all individual components’ function point sizes to be input to software cost estimation tool (SEER for Software) to generate cost estimate. Group according to XYZ alternative to be estimated. • Configure SEER tool based on generic migration schedule and past XYZ release data Generate Early Assessment Results • 10 Development Count - XYZ rebuild/recode projects • Identify counting • scope and boundary Identify data functions and their complexity Application Count – XYZ application modules and functions Generate SEER results using predefined set of inputs such as function point size, platform and application type and development process and techniques. Booz Allen Hamilton 10 Estimating Software Migration Scope & Method • Method • Count function points of all XYZ application functionality to be migrated from mainframe to new platform Sample of Detailed Function Point Count Documentation – Functional Group: Reports Program ID Job XYZQ810N ZZQ215DP Produce XYZ Actual report for delivery to ABC center XYZQ930N ZZQ220DP Create the Unresolved Returned Order report SPPQ909N ZZQ302DP Agency Free-Link report Detailed Description FP Type FP Rating FP size DET FTR Account Control Actual Report - Provides total debits and total credits processed by day EO A 5 16 3 description not available EQ A 4 6 2 Y Y Y Order Agency Free-Link Report - Provides daily debit and credit vouchers to Free-Link EO A 5 10 2 Y Y N Order Ready for what’s next Report Report Sample Rpt. Type: available deliverd Rpt Order, Acct, in .gov Direct Avail Auth, Admin Y/N Y/N Y/N Y Acct Y Y Illus trati ve 11 Booz Allen Hamilton 11 Estimating Software Migration Functional Baseline - Function Point Analysis The function point summary provides an overview of the relative sizes of each functional group to be migrated Function Batch Processing Supply ative r t s u I ll Front End Batch Processing 8% 44% 7% Reports 26 Inventory 154 Service 22 Notification 7 Application Mgt 34 Database 12 40 157 56 Delivery 30 Service 26 User Assistance 22 Order Processing Reports Database Fundamental 26% Ready for what’s next Authorization Distribution Online Processing Internal Controls Online Processing 15% Function Point Count 305 22 23 149 525 503 Reference 15 Sys Admin Front End (modeled) Total 7 886 2022 Booz Allen Hamilton 12 Estimating Software Migration Inputs to the SEER tool included general and detailed aspects of the XYZ application and project factors concerning current and expected future performance aspects Key Inputs Function point sizes Descriptions •Database structure complexity •Application interfaces / relationships •Business functions and dependencies •Current functional requirements •Temporary software required for migration transition Platform and Application •Platform complexity & architecture characteristics •Application performance requirements Types Development Processes •Development methodology - full life cycle development VS design Re-use •Delivery approach - incremental delivery, Waterfall, RAD, others & Techniques Quality Standard Project Performance Factors •Requirements for reliability and precision •Documentation and testing requirements •Consequence of impact of defects, outages, etc. •Requirements for multiple levels of testing •Resource skill and experience levels •Familiarity with business and development processes and environments •Volatility of application business requirements, development & test environment readiness •Many other factors •Business requirements for selection & sequence of functionality being migrated Development & Delivery •Release schedule and delivery cycles •Resource availability and acquisition Constraints •Parallel operations between production and migration systems Ready for what’s next 13 Booz Allen Hamilton 13 Estimating Software Migration Table of contents • Background • Scope & Method • Results & Issues • Takeaways Ready for what’s next 14 Booz Allen Hamilton 14 Estimating Software Migration Analysis outputs consisted of resource and effort requirements reports produced by SEER Estimates Description Scope and Assumptions • Description of the scope of the migration effort taken into account by SEER • List of assumptions used for the estimate Migration Effort • Total number of estimated hours for the migration • Effort Hours required by labor category Migration Schedule • Generic migration schedule produced by the tool and not by the analysis team • Detailed migration strategy / schedule not provided until end of analysis Confidence Level • Migration effort and schedule variations based on confidence level Staffing categories • Description of each category of labor required for the migration Maintenance Effort • Expected maintenance effort required after migration – not included • Early Assessment did not include dual support cost estimates Ready for what’s next 15 ILLU STR ATI VE XYZ Early Assessment Effort Risk Booz Allen Hamilton 15 Estimating Software Migration Results & Issues • Initial Results – Early Assessment Migration Estimate • Project estimate approach for software migration – – – – Run for multiple Confidence Levels: 70%, 80%, 90% No adjustments to default parameter settings provided by KBs No calibration to actual performance; no impact for any constraints Significant attention to schedule outcomes – needed to determine if migration could be accomplished within allowable timeframe – Substantial speculation and assumptions made regarding number of migration releases, size of releases, activities related to but outside of functional redevelopment and migration e.g. user testing, infrastructure readiness, staffing ramp up, etc., due to early stage • Project estimate outcome ILLUSTRATIVE – Total effort approx. 36,000 person hours at 80% Confidence Level (primary client interest level) – Estimate included substantial effort for external test groups to perform IV&V and post-migration validation – Single Step Migration of XYZ functionality to new platform Ready for what’s next 16 Booz Allen Hamilton 16 Estimating Software Migration Results & Issues • Intermediate Results – Alternative Migration Estimate • Project estimates for alternative Multi-Step software migration – Intended only as an emergency stop-gap alternative – This option could come into play if preferred Single Step Migration could not meet constraints of delivery schedule or possible staffing or funding limitations – Key interest was cost of Multi-Step Migration • Modeled same as Early Assessment Migration Estimate except: – Mainly physical migration only, of mainframe functional code, with no redevelopment – Certain functions would need to be modified due to incompatibility with some middleware in first-step target migration platform – Had to combine this estimate with Early Assessment effort and schedule for total estimated outcome • Alternative Estimate Result was unacceptable • Added effort would result in cost prohibitive result, no other gains • Alternative determined unnecessary based on Early Assessment Ready for what’s next 17 Booz Allen Hamilton 17 Estimating Software Migration Results & Issues • Final Results – Calibrated Migration Estimate • Results – Results provided for each individual Functional Group Block – Block orientation allows flexibility in planning releases – Blocks form parts of actual release estimation; must be combined ILLUS with other effort areas for true size & estimation TR • Total effort for all blocks combined: approx. 46,000 hours ATIVE – Calibrated result represents a 25% increase compared to equivalent uncalibrated Early Assessment Estimate at 80% Confidence Level – Excludes all effort for IV&V and post-migration validation – Includes database migration without redevelopment – Includes re-pointing web functions to migrated database – Includes full factoring for project performance conditions as expected to be in effect during migration (new staff, etc.) – No constraints included for staff size, budget, etc. – No interest in schedule outcomes – plan to manage via varying functional blocks combinations selected to fit evolving conditions Ready for what’s next 18 Booz Allen Hamilton 18 Estimating Software Migration Results & Issues •Final Results – Calibrated Migration Estimate • Effort results provided for each individual Functional Group Block by Labor Category (sample below) 1.5.1 Component - Functional Block E Activity Sys Reqs SW Reqs Pre Design Det Design Code Int & Test Prog Test Sys I&T Development Total Maint Life Cycle Total Mgmt SW Reqs Design Code Data Prep Test CM QA Total 2 6 8 21 2 6 0 3 1 3 2 6 0 1 0 1 16 46 12 37 109 11 34 47 46 138 93 14 40 853 9 27 93 16 47 233 2 7 62 2 7 62 113 337 1,551 4 6 5 1 2 1 2 3 2 20 30 12 4 6 1 15 22 36 3 4 3 3 4 1 52 77 61 181 0 125 0 294 0 972 0 144 0 376 0 82 0 80 0 2,253 0 181 Ready for what’s next 125 294 972 19 144 376 82 80 I LL US 2,253 TR AT IVE Booz Allen Hamilton 19 Estimating Software Migration Hypothetical Migration Release Functional Grouping & Sequence XYZ Migration Timeline 2012 Application Migration Infrastructure 2011 2013 2014 VE RATI T S U IL L Infrastructure Build-out User Assist Mainframe Reports Authorization Notifications Account Supply Internal Controls Order Delivery Service Distribution Inventory Database Migration Settlement Application Management Front End Re-pointing No XYZ.Gov Dependency Websphere Upgrade Websphere Upgrade Database Upgrade Ready for what’s next 20 Booz Allen Hamilton 20 Estimating Software Migration Results & Issues •Issues • Calibration of estimate – – – – – Selection of calibration subject: Previous XYZ production release Access to effort data for calibration subject Functional sizing of calibration subject Scrub of calibration subject effort data Comparison of calibration subject model results with actual results • Effect of calibration on migration estimate results – Differences in total effort between uncalibrated and calibrated estimates – Differences in total effort between Early (uncalibrated) and Final (calibrated) estimates after adjusting to equivalent assumptions, performance characteristics, etc. Ready for what’s next 21 Booz Allen Hamilton 21 Estimating Software Migration Results & Issues •Issues - continued • Reaction of client organization to calibrated Completed estimate – Reaction of IT Application Development organization – Reaction of client manager for application migration project • Additional issues and caveats related to migration estimate – – – – – Effect of change requests on functional groups while migrating Effect of target migration platform on migration project Effect of potential database redevelopment on estimate Effect of potential schedule compression on estimate Effect of staffing decisions on migration project estimate • Recommendations for client organization in response to calibration – Guidelines for use of estimate on project planning & management – Recommended areas for client organization to investigate to improve performance for migration project and on other development work Ready for what’s next 22 Booz Allen Hamilton 22 Estimating Software Migration Table of contents • Background • Scope & Method • Results & Issues • Takeaways Ready for what’s next 23 Booz Allen Hamilton 23 Estimating Software Migration Takeaways • All performance is local & may differ hugely from comparators • Methods, staff and project circumstances affect performance • Application and system requirements affect performance • Calibration is critical for accuracy but hazardous to participants • Caution – User Expectations • First impressions are tricky to manage & difficult to change • Local performance may be very different from industry norms • Problems can be opportunities • Substandard performance highlights areas for attention • Pain is usually unavoidable before gain is possible • Improvement will attract recognition – so will failure • Everything changes over time • Functionality, technology, requirements, information, priorities • Staffing, methods, motivations, quality, performance • Live & learn – and stay alert! Ready for what’s next 24 Booz Allen Hamilton 24 Estimating Software Migration Contact Info: Terry Vogt Q Booz Allen Hamilton Email: [email protected] Office: (703) 377-4567 & A Ready for what’s next 25 Booz Allen Hamilton 25
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