TheDividend
Quarterly Edition
Volume 56, Issue 1
WINTER 2016
CEO MESSAGE
2015 was a year of
continued success and
steady growth for TruMark
Financial. The credit
union opened two new
branches, in Horsham and Doylestown,
enhancing member convenience and
expanding its footprint. In May, the Center
City Philadelphia branch was relocated to
a state-of-the-art space at 17th and Market
Streets. We also began a groundbreaking
partnership, becoming the official financial
institution of the Philadelphia Union.
The credit union continued to position itself
as a leader in the evolving realm of mobile
financial services, becoming an early
adopter of Apple Pay™. TruMark Financial
members now have access to a cuttingedge array of services at their fingertips via
their smartphone, including mobile check
deposits, loan payments, transfers, and
much more.
The year ahead will be full of new
milestones for the credit union, as it
moves its headquarters from Trevose to
Fort Washington and opens additional
branches. The headquarters move will
accommodate our growing workforce and
place TruMark Financial in a central location
to the five counties the credit union serves.
Despite the changes in store, member
service will always remain paramount.
None of these accomplishments would be
possible without the support and patronage
of over 100,000 TruMark Financial
members. Because we are not-for-profit
and member-owned, the credit union is
able to provide lower-cost financial services
than our competitors. Whether you are just
starting college or preparing for retirement,
enjoy unmatched service and value – turn
to TruMark Financial for all your banking
needs. My best wishes to you and your
family in the new year.
Be entered to win four Philadelphia Union season tickets
Open a TruMark Financial® Credit Union checking account, get up to
$100 in gift cards for doing the following within 90 days:
•B
egin direct deposit of at least $300 per month,
get a $50 gift card (via 7,700 CURewards® points)*
•P
erform 10 signature-based debit card
transactions, get a $50 gift card
(via 7,700 CURewards points)*
Plus, be automatically entered to win
four Philadelphia Union season tickets!**
TruMark Financial checking accounts feature free
online and mobile banking, mobile app, Visa® debit
card with rewards, free online Bill Payer, and more.
Open a checking account today
Visit www.trumarkonline.org or call 1-877-TRUMARK
*To qualify, you must be a new TruMark Financial checking accountholder. Business accounts not eligible.
All trademarks are property of their respective owners. Visit www.trumarkonline.org/100 or page three of
this newsletter for full details. **No purchase necessary. Void where prohibited. For entry, official rules
with complete eligibility, prize descriptions and odds, visit www.trumarkonline.org/seasontickets.
Double your tax refund
Whether you use TurboTax to
easily file your taxes or do them on
your own, have your refund directly
deposited into your TruMark Financial
account for a chance to have your
refund doubled, up to $5,000.* Simply
select “Checking” and enter the credit
union’s ABA transit/routing number
(236084243) and your account number
into the refund section of forms 1040,
1040A, or 1040EZ.
®
“TruMark Financial
is easy to bank with.
We have loans and
deposits with the
credit union. The
promotions are
unexpected and
great. I was
so pleased to be
a part of the tax
refund promotion!”
– J
ohn R.,
2015 winner
Have your refund deposited into your TruMark Financial account for a chance to win
Best regards,
Complete your taxes and have your refund deposited into your
TruMark Financial account to be entered into the drawing.
Richard F. Stipa
Chief Executive Officer
*TruMark Financial will match your deposit, up to a maximum of $5,000 if you are the selected winner.
Only directly deposited tax refunds from IRS/Treasury to TruMark Financial are eligible. External
transfers from another financial institution are not eligible. If federal tax refund is split between
multiple financial institutions, only the portion deposited directly to TruMark Financial is eligible.
TruMark Financial members age 18 and older are eligible. Business accounts are not eligible.
Cannot be combined with other offers. Visit www.trumarkonline.org/doubleyourrefund for details.
2016 nominees & election procedures
As announced in the third quarter newsletter,
TruMark Financial Credit Union’s bylaws
provide a process for the nomination
and election of officials to represent the
membership. Officials also can be nominated
through the use of member petitions.
Persons wishing to nominate a member in
good standing must use the official petition
procedures and must file their petitions
with the Secretary of the credit union by
Feb. 11, 2016. Petitions must contain at
least 500 valid member signatures and
must be accompanied by a certificate from
the nominee stating she/he is agreeable
to the nomination and will serve if elected.
All petitions must be accompanied by
a biography of the nominee (less than
75 words). Should there be no contest,
nominees to the TruMark Financial Credit
Union Board of Directors and Supervisory
Committee will be elected by acclamation
at the credit union’s annual meeting on
March 24, 2016. The Nominating Committee
nominated the following individuals for the
respective positions and terms:
Consolidate your
balances into one easy payment
Start the new year with a lower rate
and one easy monthly payment when
you transfer your existing high-interest
balances elsewhere to a TruMark
Financial Visa® Rewards credit card.
Enjoy a low 1.99% APR* for the first
six months, with rates as low as
9.24% APR* thereafter. Stop paying
more than you have to.
Apply today
Visit www.trumarkonline.org or call
1-877-TRUMARK.
Visa® Rewards
credit card
Introductory rate
1.99
%
APR*
for the first six months
Variable rates as low as
9.24
%
APR*
thereafter
*Annual Percentage Rate (APR) and credit lines based on creditworthiness and other qualifications
and subject to change without notice. 1.99% APR for the first six (6) months, rates as low as
9.24% APR thereafter. Visit www.trumarkonline.org/creditcards for full disclosures. Introductory
rate not applicable to current TruMark Financial Visa credit cardholders. Rates, terms, and
conditions are subject to change without notice. All loan products subject to approval.
NOTICE OF AMENDMENT OF BYLAWS OF TRUMARK FINANCIAL CREDIT UNION
Nominated for a three-year term:
NOTICE IS HEREBY GIVEN that at a December 17, 2015 meeting of
the Board of Directors of the Credit Union, the directors of TruMark
Financial Credit Union (the “Credit Union”) amended the Bylaws of
the Credit Union by making the following change, to the number of
its directors and supervisory committee members:
Hugh T. Bray
Wayne J. Goodwin
Richard V. Lawn
NOW THEREFORE, BE IT RESOLVED, that Article IV, Section 6 of
the Bylaws is hereby deleted in its entirety and replaced in full with
the following:
Board of Directors
Supervisory Committee
Nominated for a three-year term:
James P. DeBow
Election schedule
Feb. 11, 2016
Deadline for filing nominations by official
petition with the Secretary of the credit union
Feb. 17, 2016
Secretary of the credit union posts all
nominees’ names in each office
Feb. 22, 2016
Ballots mailed, if necessary, to members
eligible to vote
March 19, 2016
Deadline for ballot submission, if necessary,
to the Tellers of the Election
March 24, 2016
Annual meeting, 7 p.m.
TruMark Financial Credit Union
1000 Northbrook Drive
Trevose, PA 19053
“Section 6. The Board of Directors shall consist of not fewer than
seven (7) nor more than fifteen (15) members and the Supervisory
Committee shall consist of not fewer than three (3) nor more than
seven (7) members. Any change to the number of the members of
either the Board of Directors or the Supervisory Committee shall be
established by a vote of the Board of Directors, and, notwithstanding
Section 8 below, such new positions shall be filled by a majority
vote of the remaining directors, even if less than a quorum, and
each person so elected shall be a director or committee member.
All terms of office of all Board of Director members and Supervisory
Committee members (a) shall be for three (3) years (except that if a
new Board of Director or Supervisory Committee member is elected
by the Board of Directors to fill a newly created position as stated in
the immediately preceding sentence, such new member of the Board
of Directors or Supervisory Committee member’s initial term shall
commence on the date of his/her election by the Board of Directors
and shall run until the end of the term established by the Board of
Directors) and (b) shall be so fixed that an approximate equal number
of terms shall expire at each Annual Meeting.”
The Board of Directors has deemed the above referenced
amendment to the Bylaws of the Credit Union to be in the best
interest of the members.
In the news
Holiday closings
Available through CUSO Financial Services, L.P.
Healthy resolutions can pay off
If you made a New Year’s resolution to get healthy, you may get more bang
for your resolution buck because healthy habits can benefit your wallet as well
as your body. Note the following links between health and money.
According to the Centers for Disease Control and Prevention (CDC), chronic
conditions – including diabetes, heart disease, and cancer – account for more
than 75% of all health-care costs nationwide. People with a chronic condition
pay five times more for health care as those without a chronic disease.*
Proper nutrition and regular exercise are vital to staying healthy, but they can
also save you money. Many opportunities exist in everyday life to be active
and save money. Instead of driving to your destination, walk or ride a bike.
Do your own yard work or house cleaning instead of hiring help.
Chronic disease also has long-term costs. Leaving the workforce for
extended periods or retiring early means fewer paychecks, fewer benefits
from workplace-provided retirement plans and health-care, and lower
earnings toward Social Security. Taking steps today to reduce your risks
of getting sick down the road may make good health and financial sense.
Investor Services at TruMark Financial is available to assist you in achieving
your financial goals. To schedule a complimentary, no-obligation consultation
with a CFS** representative, call 1-877-TRUMARK.
*Sources: Centers for Disease Control and Prevention, the Department of Health and Human Services, and the
Partnership to Fight Chronic Disease. **Non-deposit investment products and services are offered through
CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered
Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured,
are not guarantees or obligations of the credit union, and may involve investment risk including possible
loss of principal. Investment Representatives are registered through CFS. TruMark Financial Credit Union
has contracted with CFS to make non-deposit investment products and services available to credit union
members. CFS and its representatives do not offer tax advice. For guidance please consult a tax advisor.
TruMark Financial will be closed
on Sunday, Jan. 17, and Monday,
Jan. 18, for Martin Luther King, Jr.
Day, and also will be closed
on Tuesday, Jan. 26, for an
employee meeting. Access your
account 24/7 via Internet Teller,
mobile banking, Touch Tone
Teller, and at thousands of ATM
locations nationwide.
2016 service fee changes
Consult the enclosed flyer or
visit www.trumarkonline.org/
servicefees to review TruMark
Financial’s 2016 service fee and
deposit account changes.
Get up to $100 in gift cards*
$100 in gift cards (via 15,400
CURewards® points) could be
yours when you open your
first-ever checking account at
TruMark Financial and use the
following free services within
90 days:
•B
egin direct deposit of at least
Are you prepared for the unexpected?
To help you protect the people who matter most in your life, TruMark Financial
endorses TruStage™ Accidental Death and Dismemberment (AD&D) Insurance
from CMFG Life Insurance Company. AD&D pays a cash benefit in the event of
a covered injury or death due to an accident.
AD&D Insurance can supplement your life insurance. And, it’s easy to get:
• Acceptance is guaranteed for credit union members age 18 and over
• No physical examination or health questions
Learn more
Call 1-877-TRUMARK or visit www.trumarkonline.org.
TruStage products and programs are made
available through the companies of the CUNA
Mutual Group. They have been providing insurance
and financial services designed for credit unions
and their members for more than 75 years, serving
more than 13 million credit union members.
TruStage™ is the marketing brand for the insurance sold through CMFG Life Insurance Company. The insurance
offered is not a deposit and is not federally insured. This coverage is not sold or guaranteed by your credit union.
Your credit union enables this insurance program to be offered and is entitled to compensation from CMFG Life
Insurance Company. Products may not be available in all states. Be sure to understand the complete details of
coverage, including any exclusions and limitations. MC2276W-0812
$300 per month, get a $50 gift
card (via 7,700 CURewards
points)*
• P erform 10 signature-based
debit card transactions, get
a $50 gift card (via 7,700
CURewards points)*
Visit www.trumarkonline.org/100
or stop by your nearest branch to
open a checking account today.
*To qualify, you must be a new TruMark
Financial checking accountholder. Begin direct
deposit of at least $300 per month within 90
days of account opening, get 7,700 CURewards
points (redeemable for a $50 gift card). Perform
10 signature-based debit card transactions
within 90 days of account opening, get 7,700
CURewards points (redeemable for a $50 gift
card). Points will be assigned within 120 days of
account opening. Limited time offer. Cannot be
combined with any other offers. Offer subject
to change or cancellation without notice. Offer
applies solely to unique individuals as defined
by the primary account holder’s SSN. Business
accounts not eligible. Offer does not apply
to persons who closed a TruMark Financial
checking account within the last 12 months.
All trademarks are property of their
respective owners.
Home equity lines of credit
Use your home’s equity to borrow affordably
1.99
Introductory rate
%
A home equity line of credit from TruMark
Financial is the smart way to make home
improvements, consolidate debt, pay for
education expenses, take a vacation, and
more with no application fee.
APR*
for the first six months
3.24
Variable rates as low as
%
Other advantages include:
• No annual fee
•B
orrow up to 90% of your home’s value
• V isa® Equity Access Card for easy access to your funds
• T ax-deductible interest (consult your tax advisor)
thereafter
APR*
Apply today
Visit www.trumarkonline.org or call 1-877-TRUMARK.
*Annual Percentage Rate (APR) accurate as of 12/10/15, applies to minimum line amount of $75,000, is subject
to change without notice, and applies to a loan to value (LTV) ratio of 80% for primary residence. Rates vary
depending upon amount financed, credit score, lien position, and collateral location. Minimum APR is 3.24%,
with automatic payment discount, maximum APR is 18%. Introductory rate will be in effect for six (6) billing
cycles from credit line open date. After the introductory discount period expires, the variable APR is effective
for the life of the line. Rate includes a 0.25% relationship discount. New accounts only. A TruMark Financial
checking account is required for 0.25% discount. Property and/or flood insurance is required. APR is variable
based on the highest The Wall Street Journal published Prime Rate and is adjusted on a monthly basis. As of
12/17/15 the Prime Rate was 3.50%. All loans/lines of credit are subject to approval and collateral evaluation.
Fees and charges may apply. Additional restrictions, limitations, and exclusions may apply. Please call TruMark
Financial at 1-877-TRUMARK for further details. NMLS 404938
Pay your loan online
TruMark Financial members can
make or schedule loan payments
online, whether using online
banking through the credit union
or making payments from a nonTruMark Financial account. There
is no extra charge for this service.
All you need is your account
number and loan ID to enroll.
Pay your loan online today
Visit www.trumarkonline.org/
onlineloanpayment for
instructions.
Only debit card or checking/savings account
payments may be used to make online loan
payments; credit cards are not accepted.
Payments made prior to 7 p.m. EST will be
posted the same business day. Payments made
after 7 p.m. EST will be posted the next business
day. This service is not available for TruMark
Financial mortgage or business loan payments.
Special offers and
important news via text
Opt into TruMark Financial’s Text
Club to receive text notifications on
credit union promotions, important
news, and upcoming events. Don’t
miss out on exclusive offers and
opportunities!
Join today
Simply text keyword TRUMARK
to 43704 from your mobile device.
Board of Directors
Hugh T. Bray, President
Leonard V. Doughty III, Vice President
Wayne J. Goodwin, Treasurer
R. Terence Brunt, Secretary
Joseph J. Bily, Director
Daniel L. Dillard, Director
Richard V. Lawn, Director
David A. Rufibach, Director
William A. Tollok, Director
Supervisory Committee
Donna M. Carvin, Chairperson
James P. DeBow, Vice Chairperson
Joseph J. Ciaranca, Secretary
Touch Tone Teller 215-953-5950 | 800-835-2628
Internet Teller www.trumarkonline.org
Call Center 1-877-TRUMARK | 215-953-5353
24/7 Loan Applications
1-877-TRUMARK | www.trumarkonline.org
Center City Philadelphia
1701 Market Street, Philadelphia, PA 19103
Doylestown
4381 West Swamp Road, Doylestown, PA 18901
Eastern North Philadelphia
1900 North 5th Street, Philadelphia, PA 19122
Horsham
301 Horsham Road, Horsham, PA 19044
Jenkintown
515 Old York Road, Jenkintown, PA 19046
Levittown
179 Levittown Parkway, Levittown, PA 19054
North Wales
1200 Welsh Road, North Wales, PA 19454
Northeast Philadelphia
7306 Castor Avenue, Philadelphia, PA 19152
Parkwood
12377 Academy Road, Philadelphia, PA 19154
Plymouth Meeting
1920 Butler Pike, Conshohocken, PA 19428
Richboro
984 Second Street Pike, Richboro, PA 18954
South Philadelphia
1931 South Broad Street, Philadelphia, PA 19148
Springfield, Delaware County
1141 Baltimore Pike, Springfield, PA 19064
Trevose
1000 Northbrook Drive, Trevose, PA 19053
Trooper
2795 Ridge Pike, Trooper, PA 19403
Upper Darby
1884 S. State Road, Upper Darby, PA 19082
Warrington
875 Easton Road, Warrington, PA 18976
Wayne
115 E. Swedesford Road, Wayne, PA 19087
For branch hours and days of operation,
please visit www.trumarkonline or call
1-877-TRUMARK (878-6275).
Message and data rates may apply. You may opt-out
at any time.
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www.facebook.com/trumarkonline
www.twitter.com/trumarkonline
www.instagram.com/trumarkfinancial
Federally Insured
By NCUA
Copyright© 20 16 TruMark Financial Credit Union. All
Rights Reserved. “TruMark Financial” is a registered
trademark of TruMark Financial Credit Union.
15-00670 01/16