Nominee: Enables IT Group Plc
Nomination title: EIT Man Servs
Managed Services from Enables IT – Delivering Global Service Excellence
Enables IT are a leading, AIM listed global managed services and proprietary cloud service
provider. Headquartered in the UK, the company has offices in the USA and South Africa,
enabling the provision of round-the-clock dedicated 24/7 support and fully managed
services.
Enables IT's professional services help customers' to align their business requirements with
the right IT strategy. IT could be a large investment for your business therefore it is
important that your systems and services are selected carefully, implemented and
professional managed to achieve the companies objectives. By outsourcing their IT
maintenance Enables IT's clients benefit from improved agility and efficiency resulting from
the global support of their specialist and highly knowledgeable team.
By dramatically reducing staffing and infrastructure costs through the adoption of a
managed service from Enables IT, thousands of organisations are able to incorporate
routine maintenance, proactive systems monitoring and 24/7 Support with SLAs with break
fix agreements of up to 4 hours into their Cloud services.
Enables IT’s Managed Services are carried out by their extensive team of over 40
experienced consultants. Each of our highly trained consultants are skilled in the complete
spectrum of technologies from Enables IT partner products and have the ability to design,
deliver and support solutions. The skills, knowledge and professionalism of our Managed
Services Team ensure the on-going development and success of our 1250 customers around
the world.
Headquartered in a brand new 25,000 sq ft state-of-the-art Surrey facility, the company's
managed support team is able to provide the highest possible services on a 24/7 basis.
Enables IT’s internal infrastructure was comprehensively rebuilt in December 2012,
providing our consultants access to state of the art remote monitoring, diagnostic tools and
the ability to fix a large proportion of IT problems without leaving our premises.
Professional Service Offerings include:
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End to End IT assessments
Architect customer solution based on real business requirements
Implementation
Backup & Recovery consultancy and best practice implementations
Expert support for Multi-Vendor technologies
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Cloud services and advise
Solution Training Services On-site Support Services.
Enables IT are committed to an on-going program of improvement of the knowledge and
qualification of our team of consultants. They respond proactively to changes in the market
and communicate on an on-going basis with our clients to ensure that their needs remain
covered. This ensures that theyare able to help our customers both with their current
environments but are also able to help them to provide a solution that is future proof.
Enables IT’s HAVEN virtual private Cloud service underpins their managed service by
offering unparalleled assurance of consistent levels of performance, through DRaaS and
multi-site replication. This has been achieved by combining several leading technologies
across the IT infrastructure space. The HAVEN cloud platform has been designed using
Enables IT's extensive experience of planning complex and high-end computing solutions for
our customers, who have the most stringent requirements for performance, reliability,
availability, scalability and serviceability.
The adoption of the HAVEN Cloud service can not only reduce the requirement for Capital
expenditure and increase flexibility of capacity, but can also provide the basis for an
integrated out-sourced management of a company's IT services. This is especially attractive
at the point of a Client’s infrastructure lifecycle refresh. Removing the need to invest in
traditional hardware, software and licensing, which is frequently under-employed, is just
one of many drivers supporting this emerging model. A hosting approach based on an
operational expenditure rental model, requires little initial investment and favours the
constrained budgeting environment currently experienced by many organisations.
Infrastructure can be rented at an adequate level to fulfil only the client’s immediate needs
and adjustments (up or down) in scale can be made whenever a capacity change is
identified by a flux in business demand for IT infrastructure.
In summary, managed services from Enables IT can ensure that infrastructure is managed
and maintained efficiently with minimal cost and HAVEN's Cloud service can ensure that
data remains available even in the case of disasters with multi-site replication.
Why nominee should win
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Award winning long established technical experts
3 global sites to ensure around the clock support
Highest level of Cisco, EMC and VM Ware accreditations
Integrated cloud services offering premium DRaaS with multi-site replication
Customers include HCA International, Zip Heaters and Hunters Solicitors