Strategic Alliances in the Automotive Industry -Business Processes and IT Requirements- by Denise Cristina Nishimura 31 August 2010 Project Supervisor Prof. Dr. Axel Uhl Client SAP Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Management Summary “Alliances are a big part of this game [of global competition]… They are critical to win on global basis…The least attractive way to try to win on a global basis is to think you can take on the world all by yourself” Jack Welch, CEO, General Electric (Speech at Harvard Business School, October 28, 1987) Economic pressures, fast technological changes, powerful customer demand and other issues influence drastically on corporate strategy of companies in the automobile industry. As a response to that many automakers engage more and more in strategic alliances which affect all level of business processes within the supply chain. This paper attempts to identify which businesses processes are involved in the partnerships and how they are supported by IT requirements. In order to do this, interviews with representatives of the automobile industry based on multi-cases were conducted. The results confirmed that partnerships are inherent for companies to keep competitive sustainable within the industry. The joint business processes basically follow the product life cycle chain with more involvement in ones and less in others. IT was somehow always present within the business processes showing how it plays an important role to support and enhance them. Nishimura August 31,2010 I Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Authenticity Statement I, the undersigned, declare that all material presented in this paper is my own work or fully and specifically acknowledge wherever adapted from other sources. I understand that if at any time it is shown that I have significantly misrepresented material presented here, any degree or credits awarded to me on the basis of that material may be revoked. I declare that all statements and information contained herein are true, correct and accurate to the best of my knowledge and belief. August 31st, 2010 Denise Cristina Nishimura Nishimura August 31,2010 II Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Table of Contents Management Summary………………………………………………………………..l Authenticity Statement………………………………………………………………...ll Table of Contents……………………………………………………………………...lll 1. Introduction ................................................................................................. 1 2. Literature Review ........................................................................................ 2 2.1. Strategic Alliances in the Automotive Industry ......................................... 2 2.1.1. Reasons for Strategic Alliances Formation ................................... 3 2.1.2. Types of Strategic Alliances .............................................................. 4 2.1.2.1. Horizontal Alliances .................................................................... 4 2.1.2.1. Vertical Alliances ........................................................................ 5 2.1.3. Strategic Alliances and Business Processes..................................... 6 2.1.4. Business Processes and IT requirements ......................................... 9 3. Exploratory Research Design.................................................................... 14 3.1. 4. Qualitative Technique ........................................................................ 15 Results ...................................................................................................... 16 4.1. Cases................................................................................................. 16 4.1.1. Prince Engine Case......................................................................... 16 4.1.1.1. Prince Engine Business Process Model ................................... 20 4.1.2. Daimler and Renault - Nissan Case............................................ 20 4.1.3. Fiat and Bitron............................................................................. 22 4.1.3.1. Fiat and Bitron Business Model ................................................. 24 4.1.4. Multiple Relations........................................................................ 25 4.2. Data Analysis ......................................................................................... 27 5. Conclusions............................................................................................... 28 6. Bibliography .............................................................................................. 31 7. Glossary .................................................................................................... 33 8. APPENDICES ........................................................................................... 34 Appendix A ................................................................................................... 34 Appendix B: Motor Prince ............................................................................. 35 Nishimura August 31,2010 lll 0 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 1. Introduction Alliances have been a strategic approach to cope with challenges and pressures from a highly competitive world. Reuer (2004) suggests that the drivers and the manner strategic alliances have collaborated with each other, have been changing over the time. In the automotive industry recent linkages present some differences in comparison to the conventional partnerships. In horizontal arrangements, it is likely that automakers remain independent, rather than dependent as in the cases of merging and acquisitions. While in vertical ones, there may be a tendency that more and more suppliers are involved in components and technologies development processes rather than just buy-and-sell relationships. Under this scenario of alliances, all levels of the supply chain of companies have been affected. A responsive and efficient supply chain is the key for business prosperity, and IT plays an important role by enhancing business processes in direction to the achievement of corporate strategy. All these facts have attracted attention of software companies like SAP who are very interested and keen to provide solutions to the companies involved in such partnerships in order to cover some gaps towards their business optimization. This paper investigates how business processes involved in partnerships are supported by IT, attempting to identify its requirements. Also, it tries to falsify Nishimura August 31,2010 1 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements the correlations that the more projects partners do together, the more joint business processes are involved, and the more joint business process are involved, it is more likely for a new joint platform to be built. 2. Literature Review 2.1. Strategic Alliances in the Automotive Industry Although strategic alliance has been increasingly a common topic for many academics, its definition is broadly distorted. For the purpose of this study, a strategic alliance is a trading partnership which links certain business processes of two or more companies which may augment effectively the competitive strategies of the firms involved while providing mutual benefits by exchanging technologies, skills, resources, or products. A strategic alliance can vary in form, function and framework. The automotive industry appeared in Europe in the 1800s and spread all over the world, from artisan production style passing through “Henry Ford” mass production to the “state-of-the-art” technologies used in present times. Throughout this development process automakers have been forming alliances with other automakers and suppliers. However, current alliances seem to distinguish in some points to conventional ones as mergers, acquisitions and joint ventures. Nishimura August 31,2010 2 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements According to Yoshino and Rangan (1995), in the “new” alliances firms remain independent from each other. During the arrangement there are common goals, but each firm has its own strategic goals. Benefits and performance control over the assigned tasks have to be shared by the alliance partners. Trade of contribution in key strategic areas is mutual among partner firms. The partner firms are frequently collaborating reciprocally in their core of their competences rather than in peripheral businesses. Such arrangements are often made between rival firms, something unfeasible decades ago, and with firms from unrelated industries. For Reuer (2004), these alliances are also forming not only bilateral links but also multiple linkages, on the national and international level, making the management of flow of information within and out of the firms’ boundaries more complex. 2.1.1. Reasons for Strategic Alliances Formation The combination of political, economic, social, technological and ethical, in other words, all exogenous factors related to the automotive business market can be antecedents for endogenous reasons for automakers engage in alliances. As Vyas et al (1995) emphasized, the increasing market competition, reduced product life cycle, high capital investment cost, the increasing demand for innovation and high technologies, among other external factors, are making pressure on companies to come up constantly with new strategies in order to be sustainably competitive in this business environment. Nishimura August 31,2010 3 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements As companies adapt their strategies, reasons to form alliances may vary. Kale and Perlmutter (2000) appoint three rationales that these variations can be based on. First, strategic motive, which can relate gaining or enhancing company’s competitiveness position in the market. Second, costs dimension which relates to reduce costs of production through economies of scale or scope, sharing cost of investments and other costs concerns. Third, learning motivations relate to using alliances to expand more quickly and efficiently their core capabilities, learn crucial skills and other technologies. 2.1.2. Types of Strategic Alliances 2.1.2.1. Horizontal Alliances In the automobile industry, horizontal alliances occur when an automaker links with another automaker with reciprocal collaborations in joint activities. The level of interaction between the partner firms can be optimized accordingly to the firms’ goals and the set of common activities. Partners can joint production to achieve economies of scale, or joint sales in order to gain more market share, or basically to transfer technological knowledge. Conventional examples are represented by the acquisition of Citroen shares by Peugeot forming a partnership also called PSA, the merger of “equals” of Daimler and Chrysler which has failed, and now Chrysler belongs to Fiat. Nishimura August 31,2010 4 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 2.1.2.1. Vertical Alliances Vertical integration occurs when the automaker builds relationship with suppliers who provide goods and services in any business process along with the vertical chain. Basically vertical relations were mostly based on the decision making process of “make-versus-buy”. Making decision means that the automaker produces in-house. One of the main reasons behind it is to protect its core competitive advantages. Buying decision means that the automaker purchases or outsources the production of a good or service. The reason to do so could be to reduce costs and bureaucracy related to the production of peripheral parts, and focus on the production of their core parts such as the engine (Besanko et al, 2007). Nowadays, in the automobile industry 30% of the parts of a car are produced by automakers, while the other 70% of the parts which will be assembled in the final car are produced by suppliers. Suppliers can play basically three different roles (Marini, Goncalves, Giacobo): As suppliers for non-core parts of the car such as tires, screws and others. Focus in this relationship is price; As suppliers for modules partially or totally complete; As co-developers which participate in development of new products or technologies. Nishimura August 31,2010 5 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements These suppliers mentioned above are directly linked to automakers therefore can be called first-tear suppliers, which are followed by second-tear suppliers and specialty suppliers. Basically, second-tear and specialty suppliers provide materials and parts to first-tear suppliers (Marini, Gonçalves and Giacobo). According to Olin, Greis and Kasarda (1999), the relationship with first-tier suppliers for modules and as co-developers have been increasingly tighter, and they are more and more engaged in the development of products. For them, this is a trend which may be influenced by the constant improvement of differentiation and cost reduction from automakers. An illustration of this is the case of collaboration between Mercedes and Bosch in the development of the ESP (Eletronic Stability Program) which is applied across Mercedes vehicle portfolio. 2.1.3. Strategic Alliances and Business Processes When companies seek for forming alliances, each one has to align its aims related to the alliance with each one’s overall corporate strategy. As the right partner is found, the alliance partners after signing the contract and addressing all conditions such as clauses, budgets, and others, they also have to determine the people and the business processes which will be involved and how the integration is going to be done between the partners. For this study, business process is a set of coordinated tasks and activities, conducted by people or Nishimura August 31,2010 6 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements machine, or by the combination of both, in order to accomplish specific organizational goals and strategies. Business processes are spread all over the supply chain of the company which entails not only suppliers and distributors, but also all processes necessary to fulfill customers requests such as transportation and warehouses. The overall supply chain of each partner has to be aligned with its corporate strategy, as mentioned before, and also aligned and supporting the alliance strategic shared business processes. The Figure1 shows a general example of supply chain with some specific activities: Figure 1: Source: Wikimedia Commons Nishimura August 31,2010 7 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements In the automotive industry, alliances partners usually ground their joint business processes on the product life cycle (Figure 2) of a car and of its parts and components. The life cycle of a product process can be divided into the following macro processes: Customer Demand and Marketing Sales, Design and Engineering, Manufacturing, Sales and Delivery, After-Sale Service, Product End-of-Life or Product Recycle. Figure 2: Source: Author based on Saasksvuori and Immonen p.14 Nishimura August 31,2010 8 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 2.1.4. Business Processes and IT requirements Macro process of production of a car and production of parts of the car may be similar along the product life cycle through the supply chain, however the way each automaker executes the activities and the tools used in each process may certainly vary. Since each organization has its own strategy, its core competitive competences, all business processes are structured in order to accomplish the goals to achieve strategy and maintain or improve core competitive competences. IT plays an important role to the firms enhancing these processes by translating their functions into IT terms in order to bring IT solutions such as systems, software and tools which can improve, support and even transform business process in an automation manner by increasing efficiency and effectiveness, as reducing costs, increasing speed in responsiveness within the processes, controlling and sharing the workflow and the information flow, reflecting positively in the corporate strategy. An IT structure of a company consists of IT components - wireless communications, telecommunications and networks, software, and hardware and IT services system development, managing security and risk, data management (Rainer and Turban ,2009). Nishimura August 31,2010 9 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Figure 3: Source: Author According to the needs of the business processes, companies can develop their IT solutions “in-house” or buy, lease, rent an “off-the-shelf” solution from many software vendors. Any IT solution has the advantages and disadvantages. Comparing the options just mentioned in this paragraph, automakers when deciding to develop “in-house” software for its business processes, they might invest certain amount of capital for the software development, also it may require a certain amount of time until the software is created, however it might be a good option to protect their core technologies. In contrast, “off-the-shelf” Nishimura August 31,2010 10 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements software which can be in a form of standard package, may be a cheaper option in comparison to “in-house” software, but may not cover all the requirements for the business process; or it can be customized to the companies’ existing systems and applications as contract software bringing more flexibility to companies. An example of IT solution can be represented by the Product Life Cycle Management System which provides the user with all the necessary information related to all stages of the product such as tracking progress on the development of the product. As it is a system which can play a central role for an automaker firm, it can be integrated with other important systems and applications like CRM (Customer Relation Management) which helps company’s interaction with customers and sales prospects, ERP (Enterprise Resource Planning) which helps to consolidate most of business processes, and CAD (Computer Aided Design) which assists design processes (Saaksvuori and Immonen, 2002). In order to illustrate business processes and IT solutions involved in a conventional alliance, the partnership of Renault - Nissan is taken as an example. The alliance which was an acquisition by Renault over Nissan has been succeeding since the 1990s. The strategy behind for Renault was the access to Asia-Pacific and North American markets, expansion of portfolio of products with Nissan’s light commercial vehicles and bigger passenger cars. On the other side, Nissan could avoid its own death and find solutions for huge Nishimura August 31,2010 11 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements debts. Also, Nissan gained knowledge in marketing, design and platform strategy. As two large enterprises are working together the bargaining power over suppliers increases helping them to achieve economies of scale. Therefore joint business process are basically related to manufacturing while sharing platforms all over the world, relationship with suppliers, export and import processes, control of flow of car parts. One of the solutions found was to build a collaborative platform. Another one was to unify both different systems in one technical document through Common Bill of Materials, which is a common list of all parts of the product components of both brands. This list serves as a primary data for product development and engineering processes in which CAD was used. Both brands are manufactured in same plants Just-in-Time systems spread all over the world. Business processes related to commercialization such as sales, after sales, warranty, are executed by each brand separately1. 1 Source: Renault’s IT manager’s power point presentation in possession of the author Nishimura August 31,2010 12 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Figure 4: TC MAD Manufacture Flow SCENIC Retoque COMPLETION clio II PAINTING BODY ASSEMBLY TRI STOCK Source: Renault’s IT manager’s power point presentation in possession of the author Nishimura August 31,2010 13 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 3. Exploratory Research Design This exploratory research is characterized by gathering qualitative data through multi-cases which are taken from the real life. These cases were chosen with the intention to compare with the literature research and identify the issues which are not published. Along with the literature research some assumptions and hypotheses were made serving as guidance for the exploratory research. Assumptions: a. There is a trend for automakers to remain independent while forming horizontal strategic alliances. b. There is a trend that more and more suppliers are involved in codevelopment projects. Hypotheses: H1: The more projects partners do together, the more joint businesses processes are involved. H2: The more joint business processes are involved, it is more likely the need to build a new joint platform. Nishimura August 31,2010 14 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 3.1. Qualitative Technique Qualitative interviews by telephone with automotive industry experts were used to gather the qualitative data. As each case shows peculiar differences, the interviews were not held to the same structure. Due to a non-disclosure agreement, names and other details of some interviewees are not mentioned in this document. It is important to emphasize that the sample selected to this study cannot be taken as a general rule. Research Question 1. How are business processes involved in partnerships supported by IT? Hypotheses 1. The more partnerships do together (regarding any joint project), the more joint business progresses are involved. 2. The more joint business processes are involved, it is more likely the need to built a new joint IT platform. Questionnaire (not structured) Qualitative Interviews with experts based on cases Interviews Results Conclusion Nishimura August 31,2010 Comparing with the literature review 15 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 4. Results 4.1. Cases 4.1.1. Prince Engine Case BMW and PSA (Peugeot / Citroen) in 2006 announced a formation of strategic alliance to develop a new family of gasoline engines and small petrol engines with fuel-efficient power and reduced emissions of CO2 for lower car segments. BMW has the know-how of more innovative engines and PSA has the knowhow of large production of small cars and certain components as the cylinder heads. The strategy behind is to add value for both partners by improving their technologies, reducing their costs of production influenced by increase bargaining power over suppliers. For this project called Prince Engine (Appendix B), both companies shared the development process of the product. Production of components of the engine was under responsibility of PSA, even the production by suppliers, as well as the purchase of raw materials. The assembling of the engine was made under each plant. Since the technology transfer was made from BMW to PSA, around 15 expats went to work in BMW Munich in a platform called “Prince Plateau”. The Nishimura August 31,2010 16 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements development process which took around 3 years comprises the following processes: product development, supplier validation and processes validation. In the product development process, each component of the engine had to be adjusted from BMW system (meaning under BMW specifications) to PSA system because the production was planned to be in PSA production plant. Some parts were in “pro-engineer” version and had to be converted to CATIAV4 PSA version. Others were already in CATIA-V4 version but in BMW version which also had to be converted into PSA version. Due to this incompatibility of versions, an interface problem occurred by losing some data of the components. The designer therefore had to “rewrite” in engineering language all the details of the components in PSA standards. Hence, the engine consists of hundreds of components. For this product development process there was an IT support. A subnet LAN PSA had to be made within BMW communication network. Details of this solution are: connection VPN (Virtual Private Network) via ENX (European Network Exchange). In order words, a remote network which allowed PSA in France to connected to “Prince Plateau” in BMW in Munich through a secure network. Advantages of this solution regard the flow of information in a secure environment, fast flow of information, and cheaper costs in comparison to make a new system or leasing from a third company only for this purpose. In contrast, Nishimura August 31,2010 17 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements a development of specific net which will not be used after the termination of the partnership can be considered as disadvantage fact. As not only PSA will produce the components of the Prince Engine, but also some suppliers, the supplier validation process is made for each supplier. This is necessary to ensure that suppliers meet the requirements requested according to PSA specifications. This process consists of creating a database of the suppliers, soliciting suppliers for the confirmation of certain memberships or certificates related to quality and security recognized world wide by some organizations as Rosettanet or ISO. The communication in this process is basically through telephone, fax and e-mails. The usage of proprietary validation system is applied in this process. Process validation process refers to validate the processes that will be involved in the production of the components. Thus, verifying that processes can produce the component meeting all the specifications pre-determined by BMW and PSA consistently over time. Controls like quality control, quantity control and others, are precisely monitored through series of tests. Production of the components is made in PSA plants by PSA team in Douvrin, France. The components are transported by train to BMW car engine assembly plant in Hams Hall, England, where engines are produced for the BMW Group. These completed engines are then shipped to the Mini factory in Cowley, Oxford. For PSA cars, the engine is produced in Douvrin. Nishimura August 31,2010 18 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Purchasing of raw material is the responsibility of PSA for both partners, which is basically made by phone, fax and e-mails with suppliers. The family of Prince Engines 1.4-liter and 1.6-liter have been used in all Minis produced by BMW, and in Peugeot 207 and 308, and Citroen C4 and C4 Picasso. Figure 5: Source: Author Nishimura August 31,2010 19 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 4.1.1.1. Prince Engine Business Process Model 4.1.2. Daimler and Renault - Nissan Case Nishimura August 31,2010 20 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Around April of 2010, Daimler and Renault-Nissan announced an alliance to share and co-develop petrol and diesel engines. Both sides will remain independent holding 3.1% shares of each other. Daimler will develop the next generation of SMART 2-doors and the SMART 4-doors, Renault will generate the Twingo, and Nissan will boast the engine of Infiniti with the intention of expand market share in the luxury market. Both partners want to reduce cost of production by increasing volume of cars produced and augment bargaining power over suppliers. In addition, Daimler wants to expand its market entering in the Japanese market first and later in the Chinese market. The negotiation regarding where the production and other business processes are still ongoing, but according to a former Daimler CIO some joint business processes and the respective IT requirements can be predicted as follow: Figure 6: Source: Author Nishimura August 31,2010 21 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 4.1.3. Fiat and Bitron In this case, Bitron, a producer and developer of mechatronic components for the appliance and automotive industry, made collaboration with Fiat for exclusive production of switches for electronic window and headlights used in Palio Third Generation (Appendix A). Generally, the first contact between the automaker and a part supplier occurs when the Procurement Department from the automaker request for proposals issuing invitations with specifications (e.g. quality certification) to the Commercial Department of some suppliers. The suppliers, then, send their bids with their price and their conditions. Among these suppliers, basically the one who offers the cheapest price is contracted by the automaker for the project. In this process the IT solution used was RFQ (Request for Quotation) software. The benefits of this software are related to the automation of the process such as when the best quotation is chosen, a letter of rejection is sent to the rejected bids. All data is stored in one device. The process is much faster than when executed by e-mail, fax or telephone. The next process involved in this “co-design” collaboration, as mentioned by the interviewee, is the Product Development and Engineering. For this Fiat gives all the dimensions (size, weight, style, etc) that the switches can be to be assembled in the final Fiat Palio, inclusive, the dimensions of all components which will be in the perimeter of the switches. Thus, Bitron can produce the part Nishimura August 31,2010 22 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements which will not bring interferences with neighbor components produced by other suppliers and vice-versa. In this process UG software, which is a 3D solution for design, was used. In this case, since most of the time the in charged people from both parties involved in this project worked in their own sites, B2B system was used as a main communicator. As a system-to-system integrator, this solution allows exchange of data in a safe environment, traceability of data, ease and fast access. Through this solution channel, it seems that it is possible to be updated with the disclosure of standards such as quality standards which are very important for suppliers to ground their innovation development processes. A Product Validation Process is made by Fiat through a series of test with the prototypes sent by Bitron to Fiat until all defects are found and eliminated. After this the manufacturing of the switchers occurs in Bitron site. Fiat will constantly process orders for the switchers according to the prevision based on the sales demand for Palio. Even after the contract for this project is terminated, the supplier has to continue to produce in smaller quantities to provide parts for reposition to the market. Generally, the automaker has more two or three suppliers for the same parts. In case a supplier for whatever reason cannot supply anymore or its price rises substantially. However, this approach is applicable according to the investment Nishimura August 31,2010 23 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements costs. Basically, more specific components which usually involve substantial investments, concern to only one supplier. 4.1.3.1. Fiat and Bitron Business Model Nishimura August 31,2010 24 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 4.1.4. Multiple Relations Suppliers like Bitron participate in co-development of parts, components and technologies with several automakers, and vice-versa. The business processes are very similar to the ones mentioned in the “Case Fiat and Bitron”. However, some issues of interface may occur regarding the 3D software. In the case between Fiat and Bitron, the same software was used, Unigraphics. In collaboration with GM, for instance, would not occur either since the automaker also uses this solution. For PSA and Ford, as shown in the Figure 6, an incompatibility problem would occur as both use CATIA. In order to convert the alternatives emphasized are: Use software that makes the conversion. Buy a license from which allows using an application that does the conversion automatically. Buy both solutions CATIA and Unigraphics. Contract a third party who has the converter software and pay him in worked-hours basis. All these solutions imply and vary in costs and are normally applied subsequently to the volume of projects. Nishimura August 31,2010 25 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Figure 7: Source. Author On the 1st Tier Level along with suppliers like Bitron who participate in developments as co-designer, there are the ones who bring modules to be assemble in the car or work inside the automaker facility over modules but they can also play the role as a co-designer, and the other type is represented by those ones who sell parts like mirror, screws and so on. All of them also work with several automakers because the bigger the production, the cheaper for them to produce. The 2nd Tier Level consists of the suppliers of the 1st Tier level and some times of some automakers because they usually provide more specific parts. And on Nishimura August 31,2010 26 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements the 3rd Tier Level there are the suppliers who basically provide parts and components to the 2nd Tier Level. 4.2. Data Analysis Through this analysis the author attempts to test the hypotheses cited in the research design based on the cases of partnerships, and also emphasize some other relevant findings. H1: The more projects partners do together, the more joint businesses processes are involved. According to the findings, basically the business processes in a macro level involved not only in the horizontal arrangements, but also in the vertical ones (relations of co-development) are very similar. They may vary in names within the firms, but most follow the product life cycle chain. However, when approaching closer to some business processes within the macro blocks, it becomes evident how many more joint businesses are involved. For instance, in the product development process in which components or parts have to be converted from one company’s version to the other company’s version, as it shows in the BMW and PSA case, an engine with hundreds of sub-parts, it is possible to detect a correlation of the more sub-components and sub-parts the product has, more business processes are involved, when compared to the Nishimura August 31,2010 27 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements switches sub-parts. Therefore, the more complex the product involved is, the more joint business processes are likely to be involved. H2: The more joint business processes are involved, it is more likely the need to build a new joint platform. In the cases, several joint platforms for communication and data transfer were created. For instance, B2B system in Fiat and Bitron case, and the VPN in PSA and BMW case. In the cases in order to communicate e-mails and telephones were used. Nevertheless the evolvement of more sophisticated channels of communication was due to security reasons. Therefore, it seems like to exist a correlation of the need to build a new joint platform as more joint business processes are involved. Other relevant findings relate to the strategy behind of the companies. Through the cases there are evidences that corporate strategy of automakers when forming partnerships, horizontal and vertical, is essentially similar. 5. Conclusions The study presented in this paper highlights the existence of two types of strategic alliances within the automotive industry which can be represented as some alternatives to automakers to cope with their corporate strategy. The reasons and goals, which in this theme may overlap, are essentially the same. Nishimura August 31,2010 28 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Reduction of costs and risks, expansion of market share, and improving technologies and quality, are basically the strategic drives for automakers to seek an alliance formation. Vertical and horizontal relationships are shown as inherent for every automobile company confirming that going alone strategy is no longer sustainable to remain competitive in the market. In this paper based on the literature review and the findings, it becomes clear that corporate strategy is the main influencer on business processes not only within the organization but also along with the partnerships. In a macro level basically the business processes involved in the partnerships related to the cases are: product development and engineering, manufacturing, and procurement. There is a great emphasis in joining these processes because by joining forces they can drastically reduce costs of investments in developing a product; enhance their technical capabilities and skills by technological transfer; achieve economies of scale by increasing production; reducing their costs by increasing bargaining power over suppliers; and reducing costs by outsourcing. With the remaining business processes for each automaker other such as sales and after-sales services, they can enhance their appealing as a brand and gain more and more loyal customers. The IT solutions found supporting the referred joint business processes in a macro level varied substantially. Nevertheless there were constant concerns in Nishimura August 31,2010 29 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements traceability, timeliness, and accessibility of data in a safe environment; low costs, easy integration and higher compatibility of solutions. Issues of incompatibility might concern substantially all stakeholders in business processes. Therefore conceivably there will be more and more a need of a more robust solution providing partners more and more flexibility when they work together. Standardization from “off-the-shelf” solutions can be the “light of the tunnel” for many interface problems, however, up to a certain extent as at the same time automakers have to protect their core technologies by developing their in-house solutions. Like most empirical work, this study has limitations that might be addressed by further research. The cases used in the research are not representative in the industry, and it was approached the view of only one parties of the partnerships. Nishimura August 31,2010 30 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 6. Bibliography Besanko,D.,Dranove, D., Shankey, M. and Shaefer, S. 2007. Economics of Strategy. 4th Ed. John Wiley & Sons, pp. 105-132 Kale, P.,Singh, H. and Perlmutter, H. 2000. Learning and Protection of Proprietary Assets in Strategic Alliances: Building Relational Capital. Strategic Management Journal, pp. 217-237 Olin, J.G., Greis, N.P. and Kasarda, J. D. 1999. Knowledge Management Across Multi-tier Enterprises: The Promise of Intelligent software in the Auto Industry. European Management Journal. Great Britain: Elsevier Science. 17: 335-347 Marini, L.M., Goncalves, M.B. and Giacobo, F. O Relacionamento e as Novas Configuracoes ente Montadoras de Automoveis e seu Fornecedores. Vll SEMEAD. Available online at: http://www.ead.fea.usp.br/semead/7semead/paginas/artigos%20recebidos/ Opera%E7oes/OP11__O_relacionamento_e_as_novas_configura%E7%F5. PDF (accessed 13.07.2010) Rainer, R. K. Jr. and Turban, E. 2009. Introdcution to Information Systems: Supporting and Transforming Business. 2nd Ed. John Wiley & Sons, Inc, p. 8 http://www.sven-eppert.de/downloads/daimler-chrysler_nissan-renault.pdf (Accessed 25.07.2010) Nishimura August 31,2010 31 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Reuer, J.J. 2004. Strategic Alliances: Theory and Evidence. Oxford: Oxford University Press, p.1 Saaksvuori, A. and Immonen, A. 2002. Product Lifecycle Management. 3rd Ed. Springer, pp. 53-65 Vyas,N.M.,Shelburn, W.L. and Rogers, D.C. 1995. An analysis of strategic alliances: forms, functions and framework. MCB University Press. Journal of Business & Industrial Marketing Vol.10 No 3, pp.47-60 Wikimedia Commons. Available online at: http://upload.wikimedia.org/wikipedia/commons/thumb/7/70/Porter_Value_C hain.png/800px-Porter_Value_Chain.png (Accessed 28.08.2010) Yoshino, M. Y. and Rangan, U. S. 1995. Strategic Alliances: An Entrepreneurial Approach to Globalization. Boston, Massachusetts: Harvard Business School Press, pp.4-16 Nishimura August 31,2010 32 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 7. Glossary CAD: Computer Animated Design CATIA: Computer Aided Three-Dimensional Interactive Application CRM: Costumer Relationship Management ERP: Enterprise Resourcing Planning ENX: European Network Exchange IT: Information Technology JIS: Just in Sequence JIT: Just in Time LAN: Local Area Network RFQ: Request for Quotation software VPN: Virtual Private Network UG: Unigraphics software Nishimura August 31,2010 33 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements 8. APPENDICES Appendix A Eletric Window Switch Headlight Switches Nishimura August 31,2010 34 Strategic Alliances in the Automotive Industry - Business Processes and IT Requirements Appendix B: Motor Prince Nishimura August 31,2010 35
© Copyright 2026 Paperzz