Pre-Departure Packet INDIA - Project Kodaikanal OVERVIEW Congratulations! You have completed all FIMRC pre-trip requirements and are now cleared for travel. It is time to prepare for your volunteer experience in India! In the following packet, you will find a wealth of information from packing tips, contact information, arrival logistics and more! Please read all information carefully and, of course, we are always here to answer any questions you may have. A LETTER FROM FIMRC HEADQUARTERS CONTENTS The Foundation for International Medical Relief of Children (FIMRC) is pleased to welcome you to the FIMRC Family. We are looking forward to your service in India and hope that you are too. This amazing experience will allow you to immerse yourself in a new culture while providing unique opportunities to get to know a community in the developing world. 3 Meet the Team This packet contains useful information for your trip and will answer many of the questions that you may have. Included is packing advice, arrival and housing logistics and an emergency contact list among other things. We hope that you will take a moment to familiarize yourself with the content so that you can confidently travel to our site in India. We would like to make your volunteer mission as comfortable as possible, so if you have any further questions after reading through this packet, please feel free to contact us. 7 Arrival Process As a volunteer with Project Kodaikanal, you will carry out vital tasks in support of FIMRC’s mission to provide quality health care to children who are underprivileged and underserved. FIMRC realizes that to truly change the health care conditions of places like Kodaikanal, on-site medical attention is only one piece of the puzzle. Diligence in spreading the word about our mission is also necessary so that everyone is aware that there are children who do not receive the medical care that they deserve. Your impact on the community in Kodaikanal can be felt long after you board the plane home simply by sharing stories of your volunteer mission to friends and family. We are so excited to welcome you to our FIMRC team and are proud that you have decided to join the effort to create a world in which every child has an equal opportunity to benefit from modern medicine. On behalf of the entire FIMRC team, we thank you for your support and hope your experience is nothing short of extraordinary! Vikram Bahkru, MD Founder and Chairman Meredith Welsh Chief Executive Officer Caitlin Huber Global Health Volunteer Program Manger 2 4 Know Before You Go 5 Packing Guide 6 Packing Guide cont. 8 Get to Know Kodaikanal 9 Your Volunteer Mission 10 Accommodations 11 Additional Information 12 Staying Healthy 13 FAQs 14 Stay Involved MEET THE TEAM Arun Selvaraj, Field Operations Director Arun joined the FIMRC team in 2012 and oversees all on site and volunteer operations at Project Kodaikanal. Prior to joining our team, He practiced as a Midwife & RN in Pondicherry, after which he worked as critical care nurse dealing with end stage patients. He pursued his post graduate education in International Public Health at Lund University in Sweden, focusing on sexual and reproductive health and rights. As a volunteer, you will work alongside Arun during your volunteer experience. Seline George, Outreach Nurse Seline worked as a nurse in Kodaikanal for more than twenty years in local hospitals. She has ample of experience working with crèches and tribal communities. Seline coordinates the activities of Project Kodaikanal along with Arun and assists the clinic doctor during medical checkups in the crèches and oversees the FIMRC rural clinic. She also works with the volunteers in helping them understand the social and cultural context of healthcare in India. You will have the opportunity to work alongside additional field staff during your time at Project Kodaikanal. You can learn more about the entire team via the link below. Learn More CONTACT INFORMATION India FIMRC HQ, Philadelphia Arun Selvaraj, Field Operations Director Caitlin Huber, GHVP Manager 404-441-7570 (mobile) +91 94-8702-0511 Seline George, Outreach Nurse [email protected] Meredith Welsh, Chief Executive Officer +91 99-4217-5007 Maheshwari Kannan, Outreach Nurse 267-290-8151 (mobile) +91 8489120140 FIMRC HQ Office FIMRC Volunteer Guesthouse 888-211-8575 • ext. 1 (Main Office : Mon to Fri 9am - 5pm EST) • ext. 3 (24/7 Emergency Line) 04542-243699 When calling the US from India dial 00 + 1 + the 10-digit number. When calling Indian cell numbers from within India, dial 0 before the number. When calling India from the US, dial 91 before the number. WhatsApp FIMRC encourages all volunteers to download WhatsApp prior to travel in order to easily communicate with in-country staff as well as friends and family back home. WhatsApp uses your phone’s Internet connection, instead of your cell data, to send text messages and to make voice calls. The app is a free download for iPhone, Android, and Windows phones. FIMRC team members, both in the US and India, can be reached via WhatsApp. 3 KNOW BEFORE YOU GO CURRENCY BUDGET TIPS Exchanging Money & ATMs The currency of India is the rupee. Exchange rates to the US dollar are available at www.xe.com/ucc. Currency can be exchanged at airport stands both in the US and India. Your bank may also offer exchange services. Volunteers generally incur costs during their trip for activities not included in the daily volunteering program. The following is a list of common weekly expenses: • Spending money: $50+ (dependent upon spending preferences and interest in excursions) • Calling card: $6 (approx 20 min.) • Lunch/weekend meals: $2 - 5 daily • Tourist visa: $120 (valid for 10 yrs, multiple entry) Notifying your Bank Before you leave, you should notify your bank or credit provider that you will be traveling abroad, as unusual credit card use may trigger fraud protection and freeze your account. Field Operations Director Arun will provide information about tipping when dining out. TRAVEL DOCUMENTS VACCINATIONS Passport For international travel, a U.S. passport is required. Your passport must be valid for at least six months from the date of departure and contain at least two blank pages. Please note, pages reserved for amendments and endorsements cannot be used for visas. You will not be allowed on the airline if your passport expires within the next six months. No vaccinations are required by law when traveling to India from the U.S., but we recommend consulting your doctor, as well as www.cdc.gov/travel for the most up-to-date recommendations. Medical decisions are your responsibility, and the cost of vaccinations will be dependent on your decisions GUESTHOUSE ADDRESS Tourist Visa Requirement A TOURIST visa is required for travel to India. Visas must be obtained in advance and we recommend applying for your visa at least one month prior to travel. For Reference Only - not a mailing address 19/135, V.G. Home, Observatory Road, Kodaikanal 624103 ELECTRICITY & INTERNET Tourist Visa Application Details Online Application: https://www.in.ckgs.us/visa/ Electricity in India is 240 Volts. You will require a voltage converter from 240V to 110V if you are carrying a device that does not accommodate 110V as well as 240V. Specifications for a particular device may be found on a charger. For example, a cell phone charger will have voltage information printed under the prongs. You will not find this information on the cell phone itself. Most electronic devices, such as computers and cell phones, can adapt to either voltage. However, you will need a plug adapter in these cases to connect your appliance to the two/three round pins power outlet found in India. Please note that power cuts do happen frequently in India. When asked “What is the purpose of your travel?” please select “Tourism”. For your US reference, you should list your parents or whomever you consider your emergency contact. For your India reference, please list the following: Name: Kodai Peak Hotel (no individual name needed, hotel only) Address: No: 24/A, Poombari Road, Opposite Solar Observatory, Kodaikanal, Tamil Nadu 624101, India Phone: 4542 245 700 Volunteers who are not U.S. citizens must check with their consulate or a visa agency to determine what personal identification is required. If you plan to travel outside India, please make sure you know the legal entry/exit requirements of each country you intend to visit. 4 PACKING GUIDE It’s time to start packing! Below we have compiled a list of most commonly needed items. We ask that you be culturally sensitive and professional when choosing clothes to bring on your trip; low-cut tops, short shorts and other revealing clothing should not be worn to the clinic, in the city, or during other activities. You should limit your luggage to one suitcase plus one small backpack for your carry-on and daily use. Make sure you have luggage tags for each suitcase. CLOTHING & SHOES BUSINESS CASUAL ATTIRE LIGHTWEIGHT WORKWEAR Business casual clothing is preferred in the clinical setting. (i.e. collared shirt, long pants, button down shirt) Light-weight long pants or skirts for activities such as home visits. Skirts should provide full coverage. COMFORTABLE SHOES We recommend comfortable sneakers or hiking shoes. Closed toed comfortable shoes are essential for community outreach and clinic time. Don’t forget socks! FLIP FLOPS / SANDALS SLEEPWEAR RAIN GEAR Sandals are great, but be sure they have sturdy straps to handle the rugged terrain. Flip flops are great shower shoes! Don’t forget your comfy PJs. T-shirts and comfy pants are just fine for lounging at the end of the day. Traveling during rainy season (FebNov)? Pack a rain jacket or poncho and rainboots or shoes that you don’t mind getting wet. SWEATSHIRT/FLEECE NICE OUTFIT FIMRC APPAREL Due to the elevation, it gets quite chilly at night! Be sure to bring along a scarf, cardigan, and other warm layers. You may visit local museums, markets, or go out to dinner. If so, you may want to have a nice outfit on hand. While not required, you can order FIMRC gear at www.fimrc.org/gear. Items are not available for purchase on site. SUNSCREEN HAND SANITIZER TOILETRIES BUG SPRAY We strongly recommend that volunteers wear effective insect repellent. CDC recommendation is 30- Pay attention to the SPF! The sun is strong so we recommend re-applying your sunscreen throughout the day. Personal sized hand sanitizer is great to have while working in the clinic and community. Wipes are also great to toss in your bag! TOOTHBRUSH & TOOTHPASTE MEDICATIONS PERSONAL ITEMS We are pretty passionate about dental care! Don’t forget your floss! Over-the-counter anti-diarrheal and anti-constipation medications are recommended for travelers. If you are prone to motion sicknesses, prepare accordingly. Pack all medications in original labeled containers. Do not forget shampoo, soap, personal hygieine items, etc. These are not provided. An extra roll of toilet paper is also great to have in case a bathroom in the community does not provide it. 35% DEET. WEATHER IN INDIA The weather remains chilly throughout the year, typically between 45 to 65 degrees Fahrenheit. Thunderstorms occur on occasion so please make sure to carry appropriate rain gear. The rainy season extends from February to November. Forecasts for Kodaikanal can be found at www.weather.com. Clothing for your trip should accommodate the diversity in weather and working environments that you will experience while in India. 5 PACKING GUIDE SUPPLIES & TRAVEL DOCUMENTS LIGHTWEIGHT BACKPACK SMALL FLASHLIGHT Safe filtered drinking water will be provided for the duration of your stay. Be sure to bring a sturdy reusable water bottle. It is important to stay hydrated! Basic backpack that will hold your water bottle and other small necessities. If its waterproof - even better! A small flashlight (with batteries) is great to have in case there is a power outage. These are common in India. TOWELS GLASSES PLASTIC BAGS Bed linens are provided, but you are required to bring your own bath towel and washcloth. Prescription glasses should be brought as a back up to contacts. Don’t forget your contact solution! Grocery bags, small garbage bags, and ziploc bags are all great for organizing and storing dirty laundry. ELECTRONICS SNACKS TAMIL/ENGLISH DICTIONARY Laptop, camera, smart phone, etc. Not required but great for keeping in touch with friends and family. FIMRC is not responsible for lost or damaged electronics. Don’t forget your adapter, if needed. Peanut butter, protein bars or any other special snack / treat you can’t easily get in India. Practice practice practice! A dictionary as well as a small journal are great for learning new vocabulary! PASSPORT & LICENSE PHOTOCOPIES Make sure your passport is valid for six months after your travel dates. You should also carry your driver’s license or other form of photo ID. Make photocopies of all travel documents and store them separately from the hard copies in case they are lost. CONTACT INFORMATION WATER BOTTLE Please store all staff member contact information in your phone and print a hard copy to carry with you. LOST LUGGAGE It is useful to pack one change of clothes and essential toiletries in your carry-on in case of baggage delay. FIMRC is not responsible for loss or damage to luggage or personal belongings. You must report any loss or damage immediately at the time of the incident and obtain a written report from the local authority. If you have travel insurance, you will need to submit this report to your insurance provider. If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. In the case that your luggage is lost, our staff will wait for you while you file your claim. 6 ARRIVAL PROCESS Below you will find step-by-step instructions designed to help you smoothly navigate arrival in India. From customs and immigration to baggage claim - we’ve got you covered. Be sure to read through this information carefully and to print a copy of the staff contact information on page 2. Should you encounter any issues during travel or while at the airport, please contact Arun Selvaraj. 1 Airport Arrival Keep your seatbelt fastened until the plane has come to a complete stop and the captain has turned off the fasten seatbelt sign. Follow the masses to the immigration lines. 2 Immigration Have your tourist visa ready to give the immigration officer. Please note, unless you are an Indian citizen, make sure you have an Indian Tourist Visa before leaving the U.S. FIMRC is not responsible for obtaining this visa for you. It is important to indicate that you are traveling for tourism purposes. 3 Baggage Claim Once you locate your baggage, proceed to customs area. It is important that you keep the baggage stub given to to you when you check your luggage in the United States en route to India. It is invaluable if your luggage is lost. Call Field Operations Director Arun if your luggage is lost. 4 Customs Place your baggage on the x-ray belt and proceed to the other side to recover the bag. If an officer calls you to the side to search your bag, do so and remain calm. Generally they are looking for contraband and if not found will let you go. There are two lines at customs. Typically, volunteers do not have any items to declare at customs and simply follow this line. 5 Meet FIMRC’s Driver Due to airport regulations, FIMRC staff cannot enter the airport to pick you up, so they will be waiting for you at the exit. After you pass through immigration and customs, exit the airport. You will see transport waiting with a ‘FIMRC’ sign. Your driver will then provide transport directly to the project site. The driver is also happy to stop for food or water during the drive, simply let him know! 6 Arrive at Guesthouse Our driver will take you directly to the project site. If arriving at Madurai Airport, the drive will take approximately 4 hours. The drive is 6 hours from Coimbatore. While not required, many volunteers tip the driver 100 - 200 rupees upon arrival on-site. Arun will be at the guesthouse to greet you in Kodaikanal. 7 GET TO KNOW PROJECT KODAIKANAL FIMRC launched Project Kodaikanal in 2004. Early efforts included partnerships with local crches day care centers, where FIMRC provided nutritional support and well child checks to the children that attended the centers. In order to expand medical services to the entire family, FIMRC opened a small rural clinic in 2012. FIMRC continues to provide support to five local creches and provides health services from our rural clinic to patients of all ages. Recently, specialty care for women has been added to services offered at our facility. Additionally, FIMRC supports local hospitals in the area and provides assistance during the Kodaikanal’s annual surgical camp. BACKGROUND Setting: Hill Station Population Size: 35,500 Region: Southern India CLINICAL CARE Facility: FIMRC’s Rural Clinic Patients Served: 175 monthly Services Offered: • Primary: general consults for patients of all ages • Pediatric: well child visits • Women’s Health: pap smears, breast exams • Pharmacy: medications, pharmaceutical counseling COMMUNITY OUTREACH Health Education Programs: • Nutritional support at local crèches • Chimney/respiratory health project • Women’s health groups • Adolescent health groups • Community health surveys • Home health visits MEET THE CRECHE KIDS Over 10 years ago, FIMRC’s first programs in Kodaikanal centered around supporting the local crèches. We are so excited to now support five crèches in the community through providing well child checks and nutritional supplements. As a volunteer in Kodaikanal, you will spend time assisting with check-ups and health education activities with the children. For a first hand look at the crèche centers and the Kodaikanal commuinty, click on the video to the right. Enjoy! 8 YOUR VOLUNTEER MISSION First step accomplished: you made it! What is going to happen now? Every week here is different and plans change quickly so flexibility is key! You can read more about potential activities below, and a detailed itienrary will be reviewed with you during on site orientation. MONDAY - FRIDAY Morning Afternoon Get up, eat breakfast, and be ready to start your day at the clinic. Staff will give you an overview of the day and will review your morning clinic duties. After clinical consultations end for the morning, staff and volunteers will eat lunch together. After lunch, clinical consults may continue or we may head to the crèches or out into the community for health education and outreach activities. We typically finish around 3-3:30 so that you can enjoy the afternoon. Potential Activities Potential Activities • Greet patients as they enter the waiting area • Assist with intake before the patient’s consultation • Observe the clinic physician • Assist with pharmacy operations • Conduct height and weight measurements at local crèches • Accompany staff on home health visits • Go on rounds with physician at KHMS Hospital • Lead health education session with women’s group AREAS OF ASSISTANCE Health Education Campaigns Assistance at Crèches You will spend time in each crèche assisting the teachers with daily activities for the kids such as teaching dance, rhymes, alphabets, and colors. Once a month, volunteers assist with checking anthropometric measurements (height, weight and arm circumference) for all children in the crèche in order to monitor growth. On a weekly basis, volunteers can help the doctor with well child checks. Many afternoons are devoted to health education sessions. Sessions are conducted with teachers on basic child care and ways to alleviate common infections. Children are often taught health information through interactive skits. Through various public health initiatives, you will be able to connect with the community and also alleviate the sheer volume of patients by preventive health measures. You will also be involved in setting up monthly health education sessions for parents. Physician Shadowing Health Groups You will be able to watch medical examinations and procedures at Kodaikanal Health and Medical Service (KHMS) and Pasam Trust and observe work in the pharmacy and lab. Additionally, you will be able to participate in rural medical visits to do outreach/ education/screening with our doctor. The nature of your clinical experience will depend on your skill set and clinical consults taking place during your visit. FIMRC facilitates health education sesions with Women’s empowerment groups. Around 150 women attend the session once per month. Topics include: nutrition ,hygiene and sanitation, as well as materinal and child health. Volunteers get to interact with different sets of beneficiaries and gain knowledge and understanding of local society by participating in the group meetings. Community Health Surveys Ofentimes, volunteers will be able to accompany local staff to conduct health surveys in the areas surrounding all crèches where FIMRC works. The data collected is analyzed to ensure that FIMRC’s health improvement programs are relevant to the most pressing community needs. 9 ACCOMMODATIONS HOUSING MEALS You will be staying at FIMRC’s Volunteer Guesthouse located in a safe area of Kodaikanal. Meals Breakfast and dinner are provided during volunteer days (Monday - Friday) as part of your program fee. Volunteers are responsible for the purchase of lunch daily as well as meals on weekends. Accommodation Details There is a western-style bathroom in the guesthouse, and volunteers take bucket baths with hot water, indoors within a private bathroom. Volunteers stay in shared rooms with one to three other volunteers; our staff will do their best to honor all rooming preferences as stated in your enrollment forms. There is an Indian style kitchen with gas cylinder, microwave oven, blender and other utensils for cooking at the guest house. At least one FIMRC staff member will reside at the guesthouse when volunteers are present. Beverages Tap water in India is not potable. Please use commercially available bottled mineral water. Be sure that the heat molded seal on the bottleneck has not been broken and that the shape of the bottle is not disfigured. When buying a drink from a street vendor, it is safer to buy only bottled or canned drinks. Avoid juices with ice and water from bags. Freezing does not make water safe. Avoid ice cubes unless you know they have been made from potable water. Remember to drink plenty of water, as your body may need more than usual to adjust to the climate. Safe drinking water will be provided for you at the guesthouse. Laundry & Linens Bed linens are provided, but you are required to bring your own bath towels and washcloth. Volunteers have the option to hand wash clothing and hang dry laundry during their stay. Our house keeper will also do laundry for a small fee (approximately $2 or $3 USD). Guesthouse Kitchen Volunteers can buy there own groceries from the supermarket in town, if so desired, and can use the communal kitchen space. There are also open markets with fresh vegetables and fruit that can be easily washed and peeled. Please note, hotel accommodations may be provided if the number of volunteers on-site exceeds our guesthouse capacity. If this occurs, our on-site Director will contact you prior to travel with specific details. Local Restaurants There are many wonderfuul restaurant options in Kodai! Staff will inform you of reputable restaurants during orientation. There are many places in Kodaikanal which do not have spicy food, including Tibetan restaurants and hotel restaurants, which cater to foreigners. We strongly recommend avoiding food from street stands or vendors at bus stops or train stations. COMMUNICATION Internet Access The guesthouse has wireless internet and you are welcome to bring a laptop computer if you wish. Please understand, however, that valuable electronics are brought at your own risk; FIMRC is not responsible in the case of lost personal items. GUESTHOUSE TOUR Calling Cards There will be a volunteer cell phone available for you for the duration of your stay. You will be able to purchase inexpensive phone cards in India which you can use to stay in touch with our field staff and transportation providers. You can also use this phone to call friends or family in the U.S. If you are traveling with a group, you will share a cell phone with the other group members. Please do not purchase a calling card before your departure as many cannot be used from outside the U.S. Staff will assist you with calling cards once you have arrived in India. Want to see your accommodations first hand? Click below for a guesthouse tour that is narrated by our very own Field Operations Director, Arun Selvaraj! 10 ADDITIONAL INFORMATION TRANSPORTATION EXCURSIONS All transportation during your trip will be provided in reliable vehicles operated by reputable drivers hired by FIMRC. Your trip costs covers all transportation directly related to your volunteer mission, including pickup and drop-off from the airport as well as daily transportation between your housing quarters and volunteer activities. In Kodaikanal, FIMRC’s guesthouse is located 3km from the downtown area. While we highly value all of the great work volunteers do in the field, we recognize the opportunity to explore areas in India such as the beautiful countryside, stunning ruins, temples and Ayurvedic Health Centers of South India. While the cost associated with such trips are not covered by your FIMRC program fee, we encourage you to maximize your opportunities to explore India! Our staff will assist you in planning activities once on-site. For a quick look at some of the local excursion options, please see the Excursion Guide located in on your Pre-departure Information page. LOCAL LANGUAGE SAFETY Hindi is the official language of India. In the Kodaikanal area, however, the language spoken is Tamil. While English is sometimes spoken, you will likely encounter many natives who do not speak English. Please note that fluency in other languages is not required to participate in our program; any level of comprehension will be very useful in communicating with members of the community. Please know that Kodaikanal is a safe town filled with friendly, family oriented people and is a traveler’s destination in India. However, you should use a traveler’s discretion, i.e. not carrying too much money in your pockets, using a hidden pocket, and keeping valuables at the house. Upon arrival, our staff will instruct you on safety precautions specific to the area in which you will be staying. Common-sense precautions should be taken. As most crime in Kodaikanal is theft-based, we recommend that you avoid carrying items of high monetary value, and that you guard your personal items carefully when in public. Female volunteers are especially advised to exercise caution and not travel alone at any time. For a detailed description on safety issues, please visit: IndiaSpecific information at: http://travel.state.gov/travel/cis_pa_ tw/cis/cis_1139.html. You will receive a safety orientation by a FIMRC staff member upon arrival at Project Kodaikanal. PATIENT CONFIDENTIALITY Privacy and patient confidentiality are essential to FIMRC’s mission and continued operations. Information relating to patients and their treatment is confidential and must not be distributed or disclosed in any way. It is especially important for all volunteers to exercise caution when using the Internet or social media outlets, so as not to communicate any sensitive or confidential information or images. SAFETY & STEP You may register for the U.S. State Department’s Smart Traveler Enrollment Program (STEP) to receive information from the U.S. Embassy in India. You are encouraged to save the Embassy’s contact information prior to travel, which can be found on the Embassy’s website. REGISTER 11 STAYING HEALTHY International volunteer experiences are often a time of reflection and internal change. Because you are often forced to deal with new and old situations, without their normal surroundings and support networks, it is important for you to monitor your own emotional and physical well-being. TIPS FOR STAYING HEALTHY Upon arrival in India, you will receive a thorough orientation that will include tips on staying safe and healthy during your volunteer experience. Below you will find a few tips to begin considering before your trip. • Stay in good physical condition – eat well, sleep, relax, avoid lots of caffeine, alcohol, tobacco, and sugar • Find a comfortable way to share your feelings. Keeping your feelings inside will not make them go away. (You are strongly encouraged to talk to FIMRC staff if you’re experiencing difficulties.) •Visitors to Kodaikanal are at risk for gastrointestinal illnesses. Careful attention to your choice of food and beverage helps reduce this risk. • Use the support system of the program (friends, fellow volunteers, FIMRC staff) • Stay hydrated! Do not drink large amounts of alcohol or caffeinated beverages when you suspect yourself to be dehydrated. • Maintain a positive mental attitude and sense of humor • Practice stress-reduction habits (take time alone, write in your journal, read a book, listen to music, etc.) • If you take any kind of medicine on a regular basis, you should take with you a more-than-enough supply to last you for the duration of your volunteer experience. You should have this medicine in its own “official” medicine bottle and pack it in your carry-on luggage. You must inform staff immediately if something should happen to your medication (such as losing it) so that all efforts can be made to remedy the situation. • Know that anything you are feeling is OK, being in a new setting can bring issues to the surface; this is normal. EVACUATION INSURANCE FIMRC STAFF SUPPORT FIMRC requires all volunteers to possess emergency medical evacuation coverage for the duration of the mission trip. If your current health insurance does not provide this coverage, we recommend purchasing travel insurance. Please contact us if you would like assistance in purchasing coverage through FIMRC’s partner, Worldwide Risk Management. If you are not feeling well - tell us! FIMRC staff are there to assist with issues that affect your health, safety, and wellbeing during the course of your volunteer experience. Please keep FIMRC staff informed of any situations. MEDICAL CARE In the event of a medical emergency, you will be taken to KHMS (Kodaikanal Health and Medical Services) Hospital located in Kodaikanal, India. MEDICAL HISTORY It is imperative that you are as honest as possible in the medical history section of your volunteer profile. Indicating past or present illnesses does not automatically disqualify you from volunteering, rather it ensures we are able to accommodate any special needs you may have during your stay. 12 FAQs Below, we’ve prepared a list of common questions that we receive to help you further prepare for your volunteer experience. After reading the FAQs, if you still have questions, send us an email at [email protected]. We are always happy to help! What if I miss my flight or am delayed during travel? Am I required to wear scrubs in the clinic? Please contact the Field Operations Director, Arun, immediately. Please have Arun’s contact information on hand. He can easily be reached via WhatsApp. Volunteers are not required to wear medical scrubs in the clinic. Business casual, such as long pants and button down shirts, are preferred in the clinic setting in India. Will I have a toilet and shower? Can I drink the tap water? You will! The guesthouse has a western style toilet, but please be prepared to bucket bathe. A video tour of the guesthouse can be found on the accommodations page of this packet. No. Volunteers should not drink any tap water in India. We recommend bringing a water bottle to fill up with purified water that is provided at the guesthouse. Also, bottled water is inexpensive and easily accessible. Will there be other volunteers in India at the same time as me? Will I have internet access? Wifi is available in the FIMRC guesthouse. Please note, power outages are common so the internet may come and go during these times. If you are traveling independently, there is a chance that there will be other volunteers on-site. If you would like to connect with other volunteers prior to travel, simply email [email protected]. If there are other volunteers enrolled for your same dates, we are happy to place you in touch! What about the weekend? Since volunteer activities coincide with the operating hours of our clinics, Monday through Friday are spent volunteering and Saturday and Sunday are spent learning about the local culture or traveling on excursions. Excursions and associated transport costs are not included in your program fee; however, Arun is always happy to help you arrange excursions once on-site! Do you have any advice for first time travelers? The most important thing for you to bring to your trip to India is a sense of flexibility. It is important to remember that you are entering a culture not bound by tight schedules. We hope that you will embrace this opportunity to immerse yourself in a lifestyle that is unlike your own and truly experience India. 13 STAY INVOLVED You’ve traveled to Project Kodaikanal and seen our work first hand, now what? Whether your are looking to join a university chapter, intersted in donating towards on-site projects, or simply want to keep in touch, there are many ways to stay involved with FIMRC after your volunteer experience. A few of our alumni resources are below. ALUMNI PROGRAM ADOPT-A-PROJECT All returned volunteers are invited to join over 4,000 volunteers in the FIMRC Alumni Program! In 2015, we began our Alumni Program to connect past volunteers with one another and with staff at our project sites in hope that you will continue to promote our mission in your own community. By joining the Alumni Program, you will gain access to exclusive updates, travel discounts, and more! Visit www.fimrc.org/alumni for more information. Our Adopt-a-Project program is a way for volunteers to stay connected to our project sites through fundraising for special on-site initiatives! Click below to access this year’s current projects and to see how you can continue to contribute to the success of Project Kodaikanal! CHAPTERSHIP PROGRAM A chapter is made up of individuals committed to serving as FIMRC’s voice in their region. FIMRC chapters play a number of vital roles including raising funds for special medical projects, coordinating volunteer groups to travel to our clinic sites, and providing service in their own communities. If you want to know if your university or community has a FIMRC chapter or if you’re interested in starting one, e-mail [email protected]. VIEW PROJECTS CONNECT WITH US! www.facebook.com/officialfimrcpage username: fimrc www.instagram.com/fimrc Exclusive India Alumni Facebook www.vimeo.com/fimrc www.twitter.com/fimrc www.facebook.com/fimrcindia 14 Have a wonderful trip! Foundation for International Medical Relief of Children www.fimrc.org 1518 Walnut Street Suite 1504 Philadelphia, PA 19102 888.211.8575 ext. 1
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