Singtel Business
Product Brochure
Singtel Video Exchange
Simplify Video Conferencing.
Build Stronger Relationships.
Singtel Video Exchange is a managed video conferencing service that
extends your video conferencing investments across any equipment, device
or network for truly pervasive collaboration − minus the technical hassle.
Singtel Video Exchange
How Can You Maintain That Human Touch in Business Relations − Globally?
In business, face-to-face communications help to develop trust, improve understanding and build relationships.
However, many organisations that invest in video conferencing (VC) equipment are concerned with underutilisation of
equipment, failure to connect across different platforms, and limited scalability to keep up with business growth.
Three key VC challenges that organisations face today are:
•Difficulty in interconnecting video equipment by different equipment vendors.
Most devices connect to their own family of devices but not to others.
•Difficulty in interconnecting users using different standards-based platforms.
Equipment running on one standard (e.g. standard definition, high definition or telepresence) are incompatible
with each other.
•Complexity in interconnecting users using different network platforms and service providers.
Users within a corporate network often cannot talk to third parties by video.
Singtel Video Exchange – Flexible, Pervasive Video Conferencing Minus the
Hassle
Singtel Video Exchange (SVE) is an end-to-end managed VC service operating on IP VPN that takes the hassle out of
managing VC, while delivering simple, enterprise-quality communications. Supporting multi-platforms, multi-networks
and multi-devices (including mobile devices), SVE brings the focus back to relationship-building, not maintaining
equipment.
By adding an application layer that integrates different VC technologies into a single virtual platform, users on
different equipment and a variety of mobile devices can conduct multi-party video conferences without worrying
about technical difficulties.
With Singtel Video Exchange, we take care of the video conferencing experience from the moment the call is made.
Features
• End-to-end managed service
SVE schedules meetings, pre-configures and monitors calls, checks for call quality, maintains call directories, and
upgrades your software on your behalf – giving your IT staff more time to focus on core duties.
•Equipment-agnostic
Supports any H.323 and most SIP-enabled equipment – connecting users over 3G or the Internet regardless of
standards-based platforms.
• Fully mobile-enabled
SVE gives mobile users an easy way to conduct VC calls on-the-go.
• Service provider-agnostic
Connects users to multi-party meetings even if they are under different network plans with different providers.
• Quality connectivity
Delivers quality video and secured connectivity via Singtel ConnectPlus IP VPN.
How It Works
VC on the go
Single Platform
Video Conferencing
Infrastructure
3G/Internet
Boardroom
Via
ConnectPlus
IP VPN
Access VC on mobile devices
such as tablets, notebooks and
smartphones
Inter-Platform Video
Conferencing
Singtel Video
Exchange
Meetings
Branch offices on different
VC platforms
Telepresence
• Manages VC bridge across platforms
• Works across different VC and UC platforms
•Equipment-agnostic
• Service provider-agnostic
Suppliers
Desktop Clients
Customers
With SVE, mobile device users can access VC anytime, anywhere via the Internet. Offices
with existing VC equipment can connect to any H.323 or SIP-enabled end-point, through
Singtel’s ConnectPlus IP VPN backbone and via the Internet.
Benefits
By making face-to-face business communications easy, SVE helps you fully utilise your VC equipment or investments.
You can have face-to-face conversations with your employees, clients and suppliers even if they are on the move,
through their smartphones or tablets. SVE helps you maintain strong business relations, and increase your return on
VC investments – on a global scale.
Global reach to deliver video
conferencing facilities to all employees,
clients, partners and stakeholders.
Better mobility as employees can easily
connect to multi-party meetings whilst
on-the-go.
Cost savings by integrating different VC
technologies under one solution without
extra infrastructure investment.
Increased scalability with unlimited endpoint connections, including smartphones,
tablets, notebooks, desktops and
telepresence systems.
Greater convenience with Singtel’s allin-one web portal for billing, usage and
availability reports.
Peace of mind with Singtel’s dedicated
24-hour support.
About Singtel
Singtel is Asia’s leading communications group providing a portfolio of services including voice
and data solutions over fixed, wireless and Internet platforms as well as infocomm technology
and pay TV. The Group has presence in Asia, Australia and Africa with over 500 million mobile
customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand.
It also has a vast network of offices throughout Asia Pacific, Europe and the United States.
Awards
Metro Ethernet Forum 2014 Ethernet Excellence Award
Global Wholesale Service Provider of the Year
Carrier Ethernet Awards
Best Carrier Ethernet Business Application
Best Wholesale Ethernet Service
MEF Asia Pacific Carrier Ethernet Service Provider Awards
2013
Best Wholesale Ethernet Service
2013 Frost & Sullivan Singapore Excellence Awards
Singapore Carrier Ethernet
Service Provider of the Year
For more information
www.singtel.com/sve
NetworkWorld Asia Information Management Awards
2014
Best in Disaster Recovery & Business Continuity
ComputerWorld Singapore Customer Care Award 2014
Telecommunications Services
Contact your Account Manager
Copyright © 2015 Singapore Telecommunications Ltd (CRN:199201624D). All rights reserved.
All other trademarks mentioned in this document are the property of their respective owners.
JUL 2015
Global Carrier Ethernet Service Provider Awards 2013
Best Carrier Ethernet Business Application
Computerworld Singapore Readers Choice Awards 2014
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and Managed Services