Epson Retail Solutions
WE SEE RETAIL
FROM YOUR PERSPECTIVE
CONNECT MORE
WITH YOUR
CUSTOMERS
We recognise that delivering excellent
customer service brings different
challenges for different retailers –
whether that’s unchaining teams from
behind the counter, drawing attention to
POS displays, or influencing purchases
with personal interactions.
We’ve used our valuable insight to develop retail solutions that
will help you provide a rich customer experience across multiple
channels – and keep more people connected to your brand.
Get the full financial picture
Create a memorable experience
Customer demand for innovative technology cannot be
ignored, and a low cost of ownership is critical – which is why
our proven solutions are adaptable, and offer clear value for
money.
All customers are different, and as such, they expect a
personal experience. We can help you engage customers
through best-in-class execution of traditional values – trust,
loyalty, and personal insight.
Free up your team
Bring the future of retail to life
With limited opening hours and high footfall creating queues,
efficiency is critical to success. With Epson supporting the
customer journey, it’s simple to merge the best service with
instant gratification, for an effective retail environment.
As the lines blur between physical and online stores,
an omni-channel strategy is essential. Our solutions can help
retailers connect to customers across all channels, while
supporting a lower environmental impact – for future-facing
retail on all levels.
ALL YOU NEED TO MAKE IT
A MEMORABLE JOURNEY
Produce labels on demand
Create a connection
Make your products stand out with high-quality,
eye-catching colour labels and tags printed on demand.
Perfect for special lines, private label products,
promotions and last-minute deals.
Engage customers and bring your visual merchandising to
life with dynamic displays and digital in-store signage. Our
installation projectors are extremely reliable and versatile,
enabling you to project onto walls, ceilings, floors, and in
confined spaces.
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Use new ways to engage
As Europe’s number one POS printer
manufacturer1, our solutions are designed to
help you deliver cutting-edge transactions that
engage more effectively with customers.
Make a big impression
Optimise efficiency
Supersize the impact of your promotions with
our SureColor Series. Create large high-definition
posters, displays and signage that reinforce your
brand image and drive sales.
Our award-winning WorkForce Pro printers
are fast, economical and ecological, providing
high-quality results with less downtime.
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Protect critical data
Organise with ease
Our high-speed duplex scanners, sheet fed and flatbed,
help keep confidential data safe – allowing you to scan
documents directly to your preferred storage system,
and even to password-protected PDF.
This small but powerful hand-held label maker is ideal
for stock management, product identification, filing
and name tags. From glow-in-the-dark, fluorescent,
transparent, metallic and iron-on label tapes,
LabelWorks has it covered.
GET THE FULL
FINANCIAL PICTURE
Our technology adds value to every corner of
your business, generating benefits and return on
investment right away.
In the fast-moving retail market, you need to know you’re getting the most from your technology
if you want to maximise sales opportunities.
We’ve developed our practical solutions to put your investment to work at once – delivering clear
value and measurable benefits. From long-lasting supplies with minimal intervention, to control
over usage and managed costs, our solutions give you a lot more than you bargained for.
Cut total cost of ownership
Our WorkForce Pro multifunction printer ranges are designed
for efficiency – from purchase price to consumables and
maintenance – to keep the lifetime cost of your print
technology low.
–– Reduce print costs per page by up to 50% compared to
competitive colour lasers2
–– Print up to 75,000 pages without changing the ink, using
WorkForce Pro Replaceable Ink Pack System (RIPS) printers3
–– Monitor your printing costs with Epson Print & Save, and
save up to 40% on usage and supplies4
Up to
50%
lower cost per
printed page 2
Add value, control
costs
Reduce maintenance,
increase engagement
Pay only for what you
need
With the TM-Intelligent POS range, you
can turn every transaction into a positive
customer experience.
Boost your brand with vivid digital
messaging from our installation
projectors, supported by easy and
affordable setup and maintenance.
Cut the cost of printing and storing label
print runs with on-demand colour label
printing from ColorWorks.
–– Cut hardware and maintenance costs
with no need for PCs, drivers or print
servers
–– Integrate easily into your existing IT
infrastructure, for cost-effective valueadded transactions
–– Free up precious counter space with
the stylish and compact design of the
TM-Intelligent range
–– Rely on low maintenance, low
intervention projectors with enhanced
reliability and reduced downtime
–– Choose the right EB-L1000 Series
lens for you, and place the projector
on an existing ceiling or wall mount for
reduced installation costs
–– Bring products and promotions to life
with superb quality colour labels, tags
and tickets
–– Print short runs of full-colour labels and
tags precisely when you need them,
cutting unnecessary costs and waste
–– Get the best from any space, with
stunning clarity on a wide range of
surfaces, in portrait or landscape
–– Discover the EB-L1000’s ultra-shortthrow zero offset lens5, which produces
a 200" screen from just 1.5m away
Discover how much you could
save on printing by switching to
Epson
Use our total cost of ownership calculator at:
www.epson.co.uk/tco, www.epson.ie/tco
CREATE A MEMORABLE
EXPERIENCE
Combining traditional values with cutting-edge
technology, our retail solutions can help you deliver
a personalised transaction to every customer.
Shoppers and visitors demand fast technology, a stress-free experience across channels, and a
human touch that’s unique to the individual.
With our intelligent solutions, you can influence and increase sales away from the cash desk –
creating more time to get to know your customers, and new opportunities to tailor their experience.
Make it personal
Engage more effectively with your customers using
our POS solutions.
–– Integrate innovative web-based technology from
Europe’s number one POS printer manufacturer1
–– Reduce queues, get out from behind the counter
and increase personal interaction with portable
receipt printers you can use anywhere in-store
–– Cross and up-sell using intuitive customer data
stored in a secure, local web-based server
Create eye-catching
displays
Tailor every
transaction
Capture customers’
attention
Quickly and easily print your own POS
displays using our SureColor Series large
format printers.
Delight customers and generate
brand loyalty with colour coupons and
personalised gifts.
Create in-store ambience and influence
buying decisions with high-definition
signage from one of our installation
projectors.
–– Print on a wide range of media,
including matte and glossy paper
–– Print coupons for discounts and
promotions unique to each customer
–– Make a big impression for your short
term outdoor promotion with waterresistant, pigment based inks
–– Encourage repeat custom by boosting
awareness of in-store sales
–– Create stunning large format posters
and displays in-house, reducing the
cost of outsourcing
–– Use satin ribbons to create
personalised gifts at the POS
–– Produce colours that are three times
brighter than 1-chip DLP projectors6
–– Attract customers’ attention anywhere,
with moving images that can be
adjusted to fit corners and curved
surfaces
FREE UP YOUR TEAM
By improving efficiencies behind the scenes, our
technology can help enhance the service on the sales floor,
boosting profits and streamlining the customer journey.
Excellent customer service often comes from the human element. That’s why our solutions are designed to boost
efficiency and simplify operations – so staff are free to deliver this excellent service.
Maximise productivity
Quickly produce invoices, orders, contracts and other documents,
and manage resources more efficiently with WorkForce Pro printers.
–– Streamline processes with fast, economical and efficient printers
–– Print up to 75,000 pages without changing the ink, for disruptionfree printing from WorkForce Pro RIPS3
–– Reduce intervention and maximise productivity thanks to a
straightforward interface and reliable operation
–– Print directly from a smartphone or tablet with Epson Connect7
–– Speed through print jobs at up to 20 pages per minute8, and save
time refilling with high capacity paper trays
–– Receive print supplies with free delivery, as and when you need
them with Epson Print Performance, our all-inclusive printing
service
Up to
75,000
pages of uninterrupted
printing3
Reduce waiting times
Enable staff to be more mobile and carry
out transactions remotely with our TM-P
range.
–– Quickly check stock, pricing and
promotions with real-time management
systems hosted on a local web-based
server
–– Work throughout the day with a longlasting battery life
–– Take customer service out from
behind the desk by connecting a tablet
to smart POS devices, for mobile
transactions
Keep confidential
data safe
Our document scanners are packed
with features to increase efficiency
and maintain security.
–– Efficiently manage and process supplier
invoices and save directly to local
servers
–– Keep customer records safe with
password-protected PDFs
–– Scan receipts to integrate into your
customer service and returns systems
Speed up operations
Our LabelWorks label makers allow you to
quickly produce labels on the go.
–– Manage stock quickly on the shop floor,
by printing labels as you need them, in
quantities you will use
–– Design, create and print labels for
distinguished product identification
–– Benefit from LabelWorks’ retail-specific
applications, such as file management
and name tags for staff
Remote management
and control
Easily manage and control your entire
fleet of printers and scanners remotely.
Install, configure, monitor, maintain and
troubleshoot your devices intuitively, for
increased productivity and cost savings.
www.epson.co.uk/eda,
www.epson.ie/eda
BRING THE FUTURE OF
RETAIL TO LIFE
Our smart solutions use less space, emissions and paper, so
staff can perform more effectively without wasting resources.
Technology continues to change the way we shop. To make sure you keep up with today’s tech-savvy customers
while preparing for tomorrow’s world, choose our forward-thinking multichannel solutions, for a more tailored
customer experience.
We’ve made it easy to prepare your business for tomorrow. From reducing your footprint through responsible
design, to providing innovative, integrated and future-proof technology, our solutions meet your needs – today,
and in the future.
Future-proof your processes
Our TM-Intelligent printers are designed to meet
customers’ demands for innovative in-store technology
– and your demands for efficient, easy to use hardware.
–– Control retail peripherals to carry out transactions
from tablets and smartphones
–– Integrate a range of third-party applications to get
optimised performance from TM-Intelligent
–– Introduce click-and-collect, remote order and other
services with third party apps
–– Cut hardware and reduce energy bills with no need for
a POS terminal
Cut waste by up to
99%
with WorkForce
Pro RIPS9
Cut power, cut
consumption
With WorkForce Pro printers, we continue
our dedication to reducing consumption
of power and resources.
–– Cut energy consumption by up to 96%
with WorkForce Pro printers9
–– Reduce emissions and fan noise
from your print jobs with our no-heat
technology
–– Produce up to 99% less waste than
lasers and copiers with long-lasting
WorkForce Pro Replaceable Ink Pack
System (RIPS) printers9
Control your signage
Our installation projectors are easily
united across an entire store, so you can
control your digital messaging remotely.
–– Monitor and control all installation
projectors across a network, and save
energy by ensuring none are left on
overnight
–– Choose eco-mode to reduce power
consumption and extend lamp life
–– Share content from a single computer
to multiple remote installation
projectors, with EasyMP™ Network
Projection
Meet environmental
targets
Our range of receipt and label print
solutions make it easy to bring your retail
environment to life – and continue to meet
environmental targets.
–– Reduce power by up to 85%10, and
your carbon footprint by up to 22%11,
with TM-T88V Series, the first thermal
receipt printer to be Energy-Starqualified
Make the switch
Make the switch to our WorkForce
Pro inkjet range, and reduce your
company’s environmental impact.
www.epson.co.uk/eco-saving,
www.epson.ie/eco-saving
Case Study
TM-INTELLIGENT PRINTERS:
ACCELERATING CUSTOMER
SERVICE
With printers that can communicate with tablets, wireless networks
and the cloud, food orders at Goce restaurant pass directly from
tables to the kitchen – while supply orders pass straight from storage
facilities to suppliers.
On the menu
Goce is a 150-seat restaurant that brings Spanish flavours to
Helsinki city centre. Their waiting staff use mini-tablets that
communicate wirelessly with Epson’s printers – enhancing
customer service, and increasing efficiency. There are four
printers installed: one in the bar, two in the kitchen and one in
the dining room for printing invoices.
This system allows the waiting staff to record food and drink
orders directly onto a tablet, and then send the orders to the
kitchen and bar. Time is saved and errors reduced when orders
are not recorded separately and manually transferred to the POS
system. What’s more, the waiting staff can use their tablets to
find additional information, such as suitable wines.
Works with a variety of POS
applications
Thanks to open XML and HTML interfaces, Epson’s TM
Intelligent receipt printers can operate with a variety of point-ofsale (POS) applications. Goce’s complete solution, supplied by
AdCode, includes POS software, Epson’s receipt printers and a
wireless network.
Installed using failsafe MESH technology, the network’s
operations are remotely monitored for security and performance.
This means that Wi-Fi can also be offered to the restaurant’s
customers, enhancing their experience in the restaurant.
Antti Soisalo of AdCode says: “Setting up the printers was fast
and easy, and integrated Wi-Fi is available to help us increase
the level of customer service we provide.”
Goce’s integrated solution reduces human error – and increases
customer satisfaction
Epson printers can be installed on surfaces or walls, depending on
space requirements
Cost and space savings with
flexible scalability
The result: enhanced efficiency
Wireless POS and printing solutions save space. Instead of two
traditional tills, Goce use two tablets as tills alongside minitablets carried by waiting staff. Epson printers can be installed
on surfaces or walls, depending on space requirements.
The system is also scalable, meaning additional printers
and tablets can be added at any time. The cloud-based POS
system makes it easy to increase the number of establishments
covered too.
Saara Korhonen, Restaurant Manager at Goce, said: “Our wide
range of different tapas dishes makes ordering food from the
kitchen a challenge, since there are no traditional starters, main
courses or desserts.
Sending orders directly from tablets to the POS system saves
time and reduces errors. In addition, orders are immediately
printed in the kitchen and bar via the wireless network – saving
time, and keeping customers happy.”
See how you can deliver
excellent service with Epson
For more information please visit:
www.epson.co.uk/retail
1. Source: Interconnection Consulting, 2012
2. For more information visit www.epson.eu/inkjetsaving
3. Approx. page yield. Actual yield will vary depending on images printed and usage conditions. For more information visit www.epson.eu/pageyield
4. Savings versus list price, when supplies and warranty are bought separately
5. Available Autumn 2016
6. Colour Brightness (Colour Light Output) measured in accordance with IDMS 15.4. Colour Brightness will vary depending on usage conditions.
Leading Epson 3LCD business and education projectors compared to leading one-chip DLP projectors, based on NPD data for June 2013 through
May 2014 and PMA Research data for Q1 through Q3 2013. For more information please visit www.epson.co.uk/CLO
7. Epson iPrint requires a wireless connection. Epson Email Print, Epson Remote Print Driver and Epson Scan to Cloud require a connection
to the internet. For more information, supported languages and devices, please visit www.epson.co.uk/connect, www.epson.ie/connect
8. Determined in accordance with ISO/IEC 24734 showing the average of ESAT from the Office Category Test for default A4 simplex and duplex.
For more information, please visit www.epson.eu/testing
9. As tested by BLI, over two months to April 2015, against a selection of competing machines, as commissioned by Epson. For more information visit
www.epson.eu/inkjetsaving
10.Based on single station and multistation printers in standby power this value is calculated under Epson’s test conditions. Multistation printers:
TM-H6000IV (up to 85% more efficient vs. competitive models). Single station printers: TM-T88V (up to 84% more efficient vs. competitive models),
TM-T20 (up to 79% more efficient vs. competitive models). Power consumption is calculated based on 300 receipts per day (and 30 checks per day
for multistation), with printer power on for 24 hours and in 5 years of use
A2752_Retail_Brochure_1EN-GB-IE_05/16
11.Epson conducted the life cycle assessment of reference products with the technical assistance of CODDE, Bureau Veritas group LCA and ecodesign
center of expertise. Distribution of the global warming potential over the overall life cycle of each printer were compared with and without consumables
and have been calculated under Epson’s test conditions. The global warming potential is calculated from product manufacture, transportation, use
over a 5 year period and recycling
For more information please contact:
Telephone:01952 607111 (UK)+
01 436 7742 (Republic of Ireland)
E-mail:[email protected]
Chat:etalk.epson-europe.com
Fax:
0871 222 6740
+
Web:www.epson.co.uk
www.epson.ie
Local call rate.
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Product information is subject to change without prior notice.