AMAZING healthcare hollywood spring/summer edition 2013 star the quarterly publication of Hollywood Private Hospital Pursuit of Excellence Hollywood continually strives to provide the very best health care Hollywood Neurosurgery p4 Number one in patient satisfaction p8 Plating up a winner p6 Spotlight on Gastro Still shining bright A tribute to Terry HOLLYWOOD PRIVATE HOSPITAL: PURSUIT OF EXCELLENCE Neurosurgery at hollywood 10 years of EN grad program Plating up a winner inside NEW Eating Disorder Day Program clinic day programs 4 Neurosurgery at Hollywood expands its offering 18 Spotlight on: Hollywood’s Gastroenterology Department 6 Hollywood catering staff plate up a winner 20 A word from the Executive Chef 8 Still shining bright: Number one in patient satisfaction 21 A word from Ian Parmenter 10 New eating disorder day program 12 Early career nurses get the support they need: 10 years of EN grad program 16 Day programs at The Hollywood Clinic AMAZING healthcare 22 Appointments and movements 23 Expansion update: Hollywood building projects 24 Hollywood in brief 27 A tribute to Terry AMAZING healthcare amazing welcome amazing healthcare Welcome to this ‘pursuit of excellence’ edition of Hollywood Star. As one of our core values, it is the ‘pursuit of excellence’ that has seen Hollywood evolve over the years to become the large, modern, acute-care hospital it is today and without doubt one of Perth’s finest. We are committed to continuing our journey of innovation and growth in order to remain at the forefront of contemporary healthcare delivery to our patients. In this edition of the magazine, we cover just a few of the more recent enhancements to our services across the hospital. Hollywood is extremely pleased to welcome internationally-trained and highly regarded neurosurgeon Dr Stephen Lewis to the hospital. With Dr Lewis at Hollywood, our patients now have access to some of the most advanced micro-neurosurgery techniques in the world. Neurosurgery is a key speciality which, over the next few years, will continue to expand at Hollywood. Hollywood’s commitment to delivering the best possible patient care has been recognised nationally with the hospital being ranked number one in a survey of patient satisfaction in the category for private hospitals with over 300 beds. We achieved the highest ranking within this group for the two Press Ganey surveys of October to December 2012 and January to March 2013. This is a highly valued achievement for Hollywood and an important recognition of our commitment to reaching new heights in delivering amazing service. The Hollywood Star © Hollywood Private Hospital 2013 Please direct all editorial enquiries to: Clare Sadlier Senior Marketing Coordinator (Editor) 08 9346 6662 [email protected] I am also delighted to announce that Hollywood’s food service recently received industry-wide recognition as the winner of the 2013 Press Ganey Success Story award. Hollywood competed against other Australian hospitals to take out the prestigious award for our ‘Reinventing the Meal’ project. Two years ago, we embarked on a journey to set new standards in hospital food which has resulted in a remarkable and sustained improvement in our patient meal service. During my ward visits, the exceptional quality of our food is consistently mentioned to me by our patients. I would like to congratulate and thank every member of the catering and dietetics team for their dedication and hard work. This year is the 10th anniversary of Hollywood’s GradPlus program for Enrolled Nurses. It is hard to believe that prior to the commencement of the program, Enrolled Nurses only made up 2% of Hollywood’s nursing population. Today, Enrolled Nurses make up one third and this is testament to the success of the program and to Hollywood’s recognition of the important role Enrolled Nurses play in our approach to patient care. The program is well-regarded among students, graduates and the industry. Construction work has commenced on the $6.9 million expansion of The Hollywood Clinic. When completed in April 2014, The Hollywood Clinic will have an additional 30-beds, an alfresco dining room, exercise facilities and a landscaped courtyard. These new facilities will enable our dedicated and talented mental health team to provide a broader range of services to an increasing number of people. As you can see, there are a range of exciting initiatives taking place at Hollywood, all aimed at delivering amazing care and service to our patients. I hope you enjoy this edition of Hollywood Star Magazine. Writers: Andrea Lewis, Kate Millar, Joanne Dunn & Clare Sadlier Monash Avenue, Nedlands WA 6009 Mail: Locked Bag 2002 Nedlands WA 6909 www.hollywoodprivatehospital.com.au PP639699/00110 A member of Ramsay Health Care Peter Mott Chief Executive Officer Hollywood Private Hospital 3| Neurosurgery at hollywood expands its offering Leading neurosurgeon Dr Stephen Lewis joined Hollywood Private Hospital earlier this year, setting the stage for Hollywood to build its expertise in neurosurgery. H ollywood expanded its capability in neurosurgery earlier this year when internationally trained and highly regarded neurosurgeon Dr Stephen Lewis joined Ramsay Health Care. Originally from Perth, Dr Lewis has commenced neurosurgical practice with Perth Neurosurgery, treating private patients at Hollywood and Joondalup hospitals. Dr Lewis is able to provide the full complement of neurosurgical services offering patients effective surgical treatment in brain, spine and peripheral nerve disorders through some of the most advanced micro-neurosurgery techniques in the world. Dr Lewis has a particular interest in minimally invasive neurosurgical techniques and has worldclass experience in neurosurgical procedures ranging from neurovascular to spine surgeries and surgical oncology including endoscopic anterior skull base neurosurgery. “The development of minimally invasive surgery methods has been an integral part of making surgery safer, patient recovery faster and outcomes better,” said Dr Lewis. “I have been fortunate to have had the opportunity to work at a world-class neurosurgical centre in the US and look forward to bringing the experience I gained at this premier neurosurgical facility to my hometown of Perth.” Dr Lewis returned to Perth from a neurosurgery consultant position at the University of Florida – one of the most prominent academic neurosurgical departments in the US. During his 10 years as a tenured Professor, he became |4 Director of Cerebrovascular and Skull Base Neurosurgery and served on the University of Florida Senate. “Having Dr Lewis on our neurosurgery team is a real coup for Hollywood,” said Dr Daniel Heredia, Director of Medical Services. “To have someone of this calibre, who is locally trained but who has also gained extremely high-end skills working at one of the busiest neurosurgery centres in the world, positions the hospital to build our expertise in this area. “Dr Lewis’ expertise in cranial surgery now adds to existing expertise in back surgery already at Hollywood. We look forward to inviting additional leading neurosurgeons to join the team as we expand our neurosurgical offering.” Another key element of enhancing neurosurgical expertise at Hollywood will be the construction of a further six state-of-the-art operating theatres, set to commence in early 2014. The hospital has also invested in the latest precision image guidance system for cranial and skull base microsurgery, providing the highresolution vision necessary for performing microsurgery with accuracy and safety. Dr Lewis completed his medical degree at The University of Western Australia before carrying out his internship at Sir Charles Gairdner Hospital. Between 1992 and 1994, he studied acute brain injury at the University of Adelaide and was the recipient of the WG Norman Research Scholarship from the Royal Australasian College of Surgeons in 1993 and 1994. This work received numerous awards including the Peter Leech Memorial Prize from the Neurosurgical Society of Australasia. Following completion of his neurosurgery training, Dr Lewis undertook fellowships in complex cervical spine surgery, cerebrovascular and skull base neurosurgery at universities in the United Kingdom and the United States. Dr Lewis remains an adjunct neurosurgical faculty member at the University of Florida’s Department Dr Stephen Lewis "Having Dr Lewis on our neurosurgery team is a real coup for Hollywood" Referrals: (08) 9300 2270 Patient hotline: [email protected] of Neurosurgery and is an active participant in ongoing proteomic research into biomarkers of neural injury. He has authored over 70 scientific articles and presented his research findings at many national and international scientific meetings. Dr Lewis has also codirected 15 surgical anatomy and surgical skill courses with legendary US neurosurgeon Professor Al Rhoton educating more than 500 participants worldwide. Dr Lewis is available for consultation regarding all neurosurgical brain and spine disorders. 5| Hollywood Catering Staff Plate Up a Winner |6 Hollywood has won the 2013 Press Ganey Success Story award for Reinventing the Meal – the hospital’s unique initiative that dramatically improved catering processes and patient meals. Chris Jowett, Javier Ferrandez, Ian Parmenter and Peter Mott I n September this year, Hollywood’s improvement to its catering services won national recognition when it was awarded the 2013 Press Ganey Success Story award for its substantive overhaul of its catering services. Reinventing the Meal – as the initiative is known – has been an exceptional story of change and success, made possible by a combination of factors at Hollywood: dedicated leadership; more effective kitchen and meal delivery processes; targeted professional development and training of staff; commitment to purchasing only fresh and highquality produce, meat and breads; creation of an entirely new menu, along with detailed dietetic review; and integration of the new electronic meal ordering system Chefmax. “We put in place the vision for a more contemporary dining experience at Hollywood that also brings patients the health benefits they need during recovery,” said Chris Jowett, Catering Manager at Hollywood. “We focused on the idea that hospital food can be something that is both healthy and tasty – that can bring not only nutritional benefits to the healing process, but an increased level of dignity to people at a vulnerable time in their lives.” For Executive Chef Javier Ferrandez, this meant sourcing local fresh produce and a switch to premium suppliers – including Amelia Park for lamb, Linley Valley Pork for organic pork and Kailis for fresh fish. Margaret River-based celebrity cook Ian Parmenter worked with the catering team to help them achieve their vision. Press Ganey Managing Director, Terry Grundy, advised the standard of submissions for the 2013 competition was outstanding and the judging was a very difficult task. “It was fantastic to see such passion and enthusiasm across all submissions and that quality improvement is alive and well in Australian healthcare,” said Mr Grundy. “A key factor we look for is that outcomes from the project can be proven. This was clearly evident in the Hollywood submission. The ultimate judge of care and meals at a hospital is the patient. Hollywood scored higher ratings for patient perceptions of meals than any other hospital in Australia – and has been able to maintain this standard of excellence since the introduction of the new program.” Hollywood Chief Executive Officer Peter Mott said the award was the result of the vision established by the Hollywood Executive several years ago, as well as a significant commitment on the part of the catering team. “The award recognises the outstanding effort by our catering and dietetic staff in turning around the quality of food in a relatively short space of time,” said Mr Mott. “Their achievements are all the more impressive because they implemented changes while working in the hospital’s original 1940s kitchen. “As part of a substantial building expansion project scheduled to begin in early 2014, a new purposebuilt kitchen costing $3 million will assist in Hollywood retaining a leading position in food quality.” 7| Hollywood patients continue to reap the benefits of the hospital’s commitment to excellence in patient care. Still Shining Bright F or more than ten years, Hollywood has been utilising the Press Ganey Patient Satisfaction tool to measure a number of components relating to patient satisfaction at the hospital and ward levels. Hollywood was placed first in a national survey of patient satisfaction in the category for private hospitals with over 300 beds. Hollywood achieved the highest ranking within this group for the two consecutive survey periods of October to December 2012 and January to March 2013. Hollywood first partnered with well-regarded international research company Press Ganey in 2001. In 2006, the hospital moved to a process of continually assessing patient feedback to ensure patient care is evaluated throughout the year. Hollywood has accumulated a sustained lead as the number one hospital for patient satisfaction for five of eight surveys during the period 1 May 2011 to 31 March 2013. In 2008, Hollywood embarked on a hospital-wide ‘Amazing Service’ business strategy aimed to position the hospital as the leading provider of customer service in the national private hospital sector. The Hospital’s Quality Manager, Cheryle Poultney, said the survey process provides an important feedback mechanism by which the hospital can identify priority areas in its efforts to continuously improve patient care. “Hollywood has set targets for all areas of customer satisfaction to be in the 90th percentile,” said Ms Poultney. “The survey helps us measure our level of achievement in meeting these targets. It also identifies issues in particular areas which we can look more closely at in order to make specific changes. “The data tells us the changes we have implemented at ward level have been successful and are having a positive effect on the quality of our patient service.” |8 Hollywood Chief Executive Officer Peter Mott said the strategy has been successful because of the hospital’s highly skilled and committed staff. “These results reflect the amazing efforts of our staff, doctors and volunteers who exemplify the Ramsay philosophy of ‘people caring for people’. I am extremely proud to be working with a talented and dedicated team of people at Hollywood,” said Mr Mott. Over the past several years, Hollywood has received numerous awards in recognition of its excellence in a range of areas including workforce training and development. Hollywood patient Reginald Crabb (right) with CEO Peter Mott (left) and staff from Hollywood’s Gosse Ward. 9| new EATING DISORDER day program The Hollywood Clinic’s unique new program for patients with eating disorders offers daily structured support for early intervention and recovering patients. L eft unattended, eating disorders such as Anorexia Nervosa (AN) and Bulimia Nervosa (BN) can present significant mortality risk. Indeed, Anorexia Nervosa has the highest mortality rate of any psychiatric illness. Not all patients with eating disorders require hospitalisation. For many, early intervention can help prevent the condition deteriorating to the point where a hospital admission is required. For these and for recovering patients, The Hollywood Clinic is now offering a specially designed outpatient therapy program in the form of a comprehensive day program. Patients attend the program for up to five days a week, in accordance with their individual treatment plan. Attendance is expected to range from a few weeks to several months, based on individual needs and treatment plans. Program Director, Psychiatrist Dr Eileen Tay, says the incidence of eating disorders has increased in recent years, putting pressure on existing services. | 10 “There are currently no community-based interventionist programs offering daily group support for adults with eating disorders,” says Dr Tay. “Our new program aims to ensure adequate services are available for patients before they reach the need for hospitalisation.” The program commenced in June this year, and now complements the existing and well regarded in-patient program by providing a service for those patients aged 18 years and over with a minimum BMI (body mass index) of 15, who do not require admission to hospital. The unique structure of the day program combines cognitive behavioural therapy groups with supported meals, exposure to social food settings and food preparation activities. The goal is to provide a powerful experiential opportunity to reduce disordered eating behaviours. A multidisciplinary team comprising a consultant psychiatrist, psychologists, dieticians, clinical nurse and art therapists will ensure a comprehensive approach to addressing the range of factors that A multidisciplinary team including consultant psychiatrists, psychologists, dieticians, clinical nurses and art therapists ensures a comprehensive approach to addressing the range of factors that create and maintain eating disorders. Test the health service video: hollywood clinic eating disorder day program create and maintain eating disorders. A patient’s GP remains pivotal in monitoring their health. “The program has had a good response so far,” says Fiona Cartwright, Coordinator of the new day program. “In September, we completed our three-month review. Feedback from this will enable us to modify the program according to client needs, while maintaining evidence-based approaches to treatment.” Hollywood Private Hospital Chief Executive Officer Peter Mott says the new day program is part of The Hollywood Clinic’s ongoing commitment to excellence in psychiatric services. “The Hollywood Clinic has grown over the years into a highly regarded centre of excellence in psychiatric care,” said Mr Mott. “The new day program will enhance that commitment by providing a much-needed service. In a ten minute video for the West Australian’s “Test the Health Service” series, Dr Tay and Dr Cartwright discuss the new Eating Disorder Day Program. The video includes the aims of the program and who is eligible. It also includes the components of the program so that GPs, patients and family members can gain an understanding of what the program involves. To view the video go to www.hollywoodclinic.com.au or www.health.thewest.com.au “The day program complements our existing in-patient mental health services, which are currently being expanded through the addition of a new wing that will add another 30 beds and have new exercise facilities, a dining room, doctors consulting rooms and a staff room.” The program welcomes new clients. For more information on the program, contact Fiona Cartwright on (08) 9346 6817 or email [email protected] 11 | Early Career Nurses Get The Support They Need This year, Hollywood’s Enrolled Nursing GradPlus Program celebrates ten years, a testimony to the effective way in which the hospital has developed this important role in efforts to ensure excellence in nursing care. T en years ago, Enrolled Nurses (ENs) represented only two per cent of the nursing workforce at Hollywood, with the profession largely dominated by the university-qualified Registered Nurse (RN). With the expansion of the healthcare sector and a need for long-term staff planning, Hollywood became one of the first hospitals in Western Australia to start an EN Graduate Program. It did so through its now highly respected GradPlus Program, which also offers RN, theatre and mental health programs. Midwifery is also offered within other Ramsay WA hospitals. This year, Hollywood is celebrating ten years of its EN Program, having just graduated its twentieth cohort. Since the program commenced in 2003, 255 ENs have graduated. The program consists of six months in acute medical and surgical nursing. It allows for consolidation of skills and knowledge while being supported through the transition from student to qualified nurse. This year saw the inaugural commencement of a 12-month EN Graduate Program combining medical, surgical and mental health nursing. Over its ten years, a career progression pathway has been developed to enable advanced skills training and specialisation. Advanced skills training is encouraged in the period after core surgical and medical training. If ENs choose to advance their skills, they complete a cluster of competencies within their specialisation. This then awards them a reclassification as | 12 an Advanced Skill EN within their career structure. Clinical Nurse Educator and EN GradPlus Coordinator, Patricia Gurney, says the EN GradPLus Program aims to support nurses transitioning into the workforce and to encourage lifelong learning. “The program gives the novice EN an extremely solid grounding in their skills and leads to many options for learning advanced skills,” said Ms Gurney. “The result is that we have ENs being better equipped to care for complex patients. We have a significantly high retention of graduates post-program, which is fantastic for us as a hospital.” ENs now make up about a third of Hollywood’s nursing workforce and work alongside RNs. The scope and profile of the role has grown to the point where an employee can enjoy a long and varied career as an EN. “Hollywood also has excellent relationships with several of the TAFE institutions,” said Ms Gurney, who speaks regularly to students about career opportunities at Hollywood. “We consistently attract the top TAFE students who have won individual Nursing Student of the Year. It’s great they choose Hollywood as the place to start their nursing career.” Hollywood’s GradPlus Program has been recognised as producing awardwinning graduates. In the Nursing and Midwifery Excellence Awards of WA, Hollywood EN Graduate Dolly Douglas has won the Graduate of the Year, while Sara Garafallou has won Preceptor of the Year. Manager of Training and Development at Hollywood, Anne Green, says one of the unique aspects of Hollywood’s GradPlus Nursing Program is the pathways that it offers to nurses. “The EN is part of our NextGen Plus Pathway Program, which is available to high school students who can apply to the program in Year 11 and, on completion of their studies, apply for the EN Graduate Program,” explained Ms Green. “Then, if they choose, they can progress to complete an RN conversion course, and subsequently apply for the RN Graduate Program. “We also identify potential graduates when students are at TAFE and offer entry into a Partnership Program. This means the TAFE student completes most of their practicums at Hollywood and experiences our culture first-hand. This is a very competitive program, resulting in a guaranteed interview for the GradPlus Program. “We pride ourselves on the way in which the program supports the longterm growth of the individual – both in robust training opportunities and in building professional confidence.” Hollywood’s GradPlus EN Graduate Nurse Program has two intakes a year in February and August. To apply for the program, go to www.amazingcareers.com.au and click on ‘current vacancies’. Graduating Nurses 2013 ng Nurses Graduati 2004 Graduati Graduating ng Nurs Nurses 2012 es 2010 New Mental Health Career Pathway for ENs R ebecca Godin has become the first Enrolled Nurse (EN) to commence the 12-month General and Mental Health GradPlus Program for ENs. The structured program combines six months of medical and surgical rotations with an additional six month placement in mental health. It provides a new career pathway for ENs at Hollywood. Part of Ramsay WA’s GradPlus Program for Graduate ENs, the General and Mental Health Program provides both personal and professional development. During the program, ENs receive early career support from preceptors and clinical instructors. They receive a structured education program with tutorials and study days. Rotations at The Hollywood Clinic give ENs direct experience in working in an acute mental health environment, where they also receive clinical supervision in mental health. “I was interested in starting my career at Hollywood as I had heard amazing feedback on the program after hearing a talk given by Trish Gurney at Challenger TAFE,” said Rebecca. “It is a unique program that I wanted to be a part of. “I have a genuine interest in mental health nursing, as I believe mental health issues are a huge problem in our society. I am also passionate about palliative care nursing as I consider supporting patients, and their families, through their final days an honour and privilege.” “This is an exciting and an important new program,” said Clinical Nurse Educator and EN GradPlus Coordinator Trish Gurney. “We are pleased to have received a lot of interest from potential grads.” Ramsay WA offers February and August intakes for the EN GradPlus Program in Mental Health. For more information, visit www.amazingcareers.com.au and click on ‘current vacancies’. Rebecca has completed clinical rotations on Gratwick and Goldsworthy Wards. Rebecca Godin with Nola Cruickshank 13 | student profiles The 10-year history of the EN Graduate Nurse Program has yielded many stories of a passion for nursing as a career. We share a few below. Hong Ngoc Thai Vo Deanna Jones Sharon Harry Sharon joined the Hollywood EN General GradPlus Program as a matureaged student. She completed sixmonths of general medical and surgical nursing to consolidate her skills and was then offered a permanent role at the hospital, beginning the next stage of her career in mental health nursing at The Hollywood Clinic. She has now completed six months in mental health nursing and is working three days a week at The Clinic and two days a week on Jim Gordon Ward. “The support was amazing,” said Sharon. “The program facilitated everything I wanted to achieve professionally by allowing me to work on different wards and to find, ultimately, my key professional interest.” Sharon was originally a Mothercraft Nurse and has an Associate Diploma of Social Sciences. She also facilitated teaching in the Certificate in Child Studies course and was a presenter for Princess Margaret Hospital for Children in the Hospital Facilitation Program. Hollywood was so impressed with Sharon that they nominated her for a Nursing and Midwifery Excellence Award in 2013. | 14 A friend from TAFE recommended Hollywood to Deanna and she’s never looked back. She completed the sixmonth general EN Graduate Program in 2011 and, after working for another year, worked towards her Advanced Skills status through the hospital. Currently, Deanna works on Donaldson Ward with haemotology and oncology patients. She is currently doing a university-based RN Conversion Program, studying three units a semester while continuing to work at Hollywood. “My experience at Hollywood has been fantastic,” said Deanna. “All the staff are lovely and supportive. Through working at Hollywood, I have been provided with the opportunity to meet and care for a lot of amazing people. “I enrolled in the RN Conversion Program because I want to advance my skills so I can contribute more effectively as a team member on the ward. When I graduate as an RN, I will be able to administer chemotherapy to oncology patients. So far, in the Conversion Program, I am really enjoying learning new clinical skills that are valuable to the oncology and haemotology nursing environment.” Hong began her nursing career with the general six-month EN Program ten years ago after coming to Australia from Vietnam where she had been a midwife, a teacher and an opera singer. Hong then completed her RN conversion through Edith Cowan University, while continuing to work at Hollywood. She has worked in urology and gynaecology throughout her time at the hospital. “The Graduate Program has provided me with lots of support from every level,” said Hong. “It has equipped me with more confidence and ability to develop my skills to reach my potential. It has opened up my nursing world to different specialist areas and been flexible for me to choose where I would like to develop my knowledge.” Hong is still working on Goldsworthy Ward with urology, gynaecology and general surgery patients. She also works with junior nurses as an EN Support Nurse with the GradPlus Program. “The GradPlus Program is invaluable for newly-trained nurses transitioning from TAFE or university to the workforce because they need a supported working environment,” said Hong. “GradPlus is fantastic because it gives them that early career experience in a highly supportive environment.” Enrolling in Hollywood’s EN Graduate Program ten years ago set Hong on a career pathway that culminated this year in her taking on the role as Acting RN GradPlus Program Coordinator at Hollywood. Colleen Lloyd Chris Nangle Sara Garofallou Sara Garofallou completed her sixmonth general EN training in 2006 and, after three years working as an EN, completed her Advanced Skills training. During her EN training, Sara chose orthopaedics as her specialisation and has worked at Hollywood in orthopaedics. She has been involved in the Clinical Practice Committee at Hollywood, assisting with reviewing clinical practice protocols for the hospital. In 2011, Sara won the Metropolitan Acute Care EN Award – part of the Nursing and Midwifery Excellence Awards – after being nominated by her ward manager. “In my position as an EN, I’ve always felt like a valued team member at Hollywood and have received the same professional courtesy as any other staff member,” said Sara. “It’s a privilege to work with such fantastic staff. Working alongside people who are caring, hardworking and excellent at their job makes you strive to be your best.” Chris completed his EN training at the Central Institute of Technology, Mount Lawley. After hearing EN GradPlus Coordinator Trish Gurney speak to a group of student ENs, Chris decided to enroll in Hollywood’s Graduate Program. Chris completed the six-month general GradPlus Program training in August 2011 and since then has worked on Sadlier Ward with respiratory patients. “I learned a lot on Sadlier about respiratory and about generalised care,” said Chris. “Because respiratory patients also often need support with anxiety and other related health issues, my experience has been fairly broad. “Hollywood’s GradPlus Program filled in my TAFE training well. It has given me the hands-on experience of what the EN position entails. An EN is an important role because we complement the RNs to provide patients with really comprehensive care.” Chris is currently undertaking the RN Conversion Program at Curtin University. “Nursing really interests me – how the body can heal itself and, more importantly, how we facilitate the body to heal itself,” said Chris. “I think it is important to keep studying and building on your skills.” Colleen was in her early fifties when she embarked on a nursing career at Hollywood. Needing to get back into the workforce after her children had grown up, Colleen took on a position as a Patient Care Assistant (PCA) at Hollywood, receiving on-the-job training for the position. In 2010, her excellent work as a PCA was recognised when she was nominated by Hollywood for the WA Trainee of the Year Award. “I was so taken with the wonderful nursing staff and the ways in which they contributed to patient healing that I wanted to become an EN,” said Colleen. After completing part-time EN training at West Coast Institute of Training in 2011, Colleen completed Hollywood’s GradPlus Program, working on both Goldsworthy and Gosse Wards and, she says, learning alot during this time. “I think the EN plays a very important role,” said Colleen. “We are the ‘eyes and ears’ for the doctors and allied health workers because we spend so much time with the patients. We can provide valuable information about patients to other medical staff and can contribute to the overall patient experience.” Content in her role as an EN, Colleen intends to complete her Advanced Skills qualifications and wants to get more involved in wound care. She is currently one of the Manual Handling Champions on Gosse Ward. 15 | Day Programs The Hollywood Clinic offers an extensive range of day programs that provide convenient out-patient treatment options T he Hollywood Clinic has grown to offer a comprehensive range of specialised day programs treating a range of conditions. The objective of The Hollywood Clinic’s day programs is to deliver group therapy that provides patients with the skills and support to help improve the quality and enjoyment of life and break the cycle of relapse, and therefore the need for hospitalisation. The individual programs are designed to promote the use of effective coping strategies and a return to normal functioning. The day programs are conducted by a carefully selected, skilled and experienced multidisciplinary team of health professionals which includes clinical psychologists, registered mental health nurses, occupational therapists, social workers, art therapist and dieticians. The programs are developed in conjunction with accredited psychiatrists. Accessing day programs as an out-patient allows patients to effectively balance the demands of everyday life such as work, study and family commitments, while seeking treatment. The range of day programs have varying schedules and commitments. A referral from a GP is all that is needed to access a program. contacting the hollywood clinic: If you would like to find out more about a Hollywood Clinic day program please contact 9346 6850. We will be able to answer any questions you may have, as well as discuss the referral process with you and provide advice on eligibility. Additional information on The Hollywood Clinic can be accessed via the website www.hollywoodclinic.com.au A snapshot of The Hollywood Clinic’s Day Programs: Alcohol and Substance Use Program For some people it begins as innocently as social drinking that gets out of hand, a way to cope when the pressure is on. For others it might be prescription drugs. Drug and alcohol dependency is a disease that damages your emotional, physical and spiritual health, whatever the substance and whatever the cause. Instead of helping you cope, it’s destroying your life. During group therapy sessions patients work on issues such as relapse prevention, how to deal with cravings and how to communicate more effectively. The program promotes a healthy and relaxed lifestyle combined with personal growth. This encourages a strong sense of self, laying the foundation for high self-esteem. The Alcohol and Substance Use program is run every weekday from 9.30am to 3.00pm. | 16 Art Therapy Program Art therapy involves the use of making art for self-expression and reflection in the presence of a trained art therapist. Clients who are referred to this program do not need previous experience or skill in art. The art therapist is not primarily concerned with making an aesthetic or diagnostic assessment of the client’s image. The overall aim is to enable a client to effect change and growth on a personal level through the use of art materials in a safe, facilitating environment. Art therapy is an excellent option for anyone experiencing distress and is especially effective for those who find it difficult to verbalise or acknowledge their feelings. Eating Disorders Program Eating disorders are serious and potentially life threatening mental and physical illnesses. However, with appropriate treatment and a high level of personal commitment, recovery from an eating disorder is achievable. The Hollywood Clinic has a wellregarded and longstanding reputation for managing eating disorders, successfully treating Anorexia Nervosa (AN), Bulimia Nervosa (BN) and Eating Disorders Not Otherwise Specified (EDNOS) for many years. Our Clinic provides a range of programs across a continuum of need levels which aim to assist individuals, and their families experiencing an eating disorder, including an In-Patient Eating Disorders Program, Day Patient Eating Disorders Program and Day Patient Bulimia Nervosa Program. Mood and Anxiety Management Program Whoever coined the phrase ‘the depths of depression’ really understood what life feels like for thousands of people every day. Sometimes it can occur when we experience seemingly impossible circumstances. Other times, it’s due to a physical disruption within the brain’s chemistry. Whatever the cause, depression is a very real medical condition. Depression is also experienced by people with Bipolar Disorder. A person fluctuates between high mood ‘mania’ and low mood ‘depression’; extreme moods that can change regularly and may not relate to what is happening in their lives, although their mood swings may be triggered by certain events. Most patients coming into the Mood Disorders unit have complex diagnostic and medical problems that require careful observation and assessment. Once a diagnosis has been made, treatment can commence. Physical treatments such as medication target the underlying changes in brain function alleviating symptoms and preventing recurrence. At The Hollywood Clinic, we believe patients must feel fullyinvolved in their recovery, so each aspect of the individual’s program is discussed at length. Facilitated by a clinical psychologist, the group program is designed to be attended as a day patient. A follow-up program providing support and ongoing learning is offered once per week to those who have completed the two week course held Monday to Friday 9.00am – 12.30pm. Post Traumatic Stress Disorder Programs The Hollywood Clinic provides a number of trauma recovery day programs. These include the Post Traumatic Stress Disorder Program (PTSD), a treatment program specifically tailored for Vietnam Veterans and veterans who served in the armed forces around that period of time; the Trauma Recovery Program for Military Personnel, designed for younger veterans who have or are currently serving in the Australian Defence Force; and the Trauma Recovery Program for Emergency Services Personnel. Women’s Trauma Program This program is specifically tailored for women who have experienced any form of trauma, including physical, sexual, and emotional abuse. Psychological trauma, like physical trauma, occurs when an event exceeds a person’s capacity to protect his or her psychological wellbeing. Trauma represents a complex relationship between an event and a response that must take into account the vulnerabilities of the particular individual, their environment and the availability of resources required for recovery. The Seniors Program Later life is a time of contentment and contemplation for most people. However, it can also be a time of loss, including the death of loved ones, a decline in physical health and loss of independence. These losses can be difficult to adjust to and may also reawaken earlier losses that have never been properly resolved. The Seniors Program at The Hollywood Clinic aims to assist older people to live contented and fulfilled lives. The program focuses on assisting people to adjust to loss and change, manage depression and anxiety, improve sleep and socialise. The Seniors Program is a day program which runs from Monday to Friday between 10.00am - 2.30pm. For information on any of these programs please call 9346 6850 17 | O O SP | 18 TLIGHT N: HOLLYWOOD’S GASTROENTEROLOGY DEPARTMENT GASTROENTEROLOGY SPECIALISTS AT HOLLYWOOD Dr Kenji So Tel: 6389 0631 Dr Sandra Henderson Tel: 9381 5677 Dr Kannan Venugopal Tel: 9389 6933 Dr Gary Jeffery Tel: 9389 1733 Dr Oliver Waters Tel: 6389 0631 Dr Melissa Jennings Tel: 9389 6933 Dr G MacQuillian Tel: 9386 1004 Dr Lindsay Mollison Tel: 1300 887 997 Dr Michael Bray Tel: 9386 5346 Dr William Reed Tel: 9386 1004 Dr Frank Brennan Tel: 9389 1733 Dr Matthew Zimmerman Tel: 9389 6933 Dr Linden Easton Tel: 9386 9600 H ollywood’s Gastroenterology Department offers patients diagnostic and therapeutic endoscopy services, with a focus on gastroscopy, colonoscopy, capsule endoscopy and other related procedures. Staff are able to evaluate and treat a broad range of gastroenterological conditions including abdominal pain, colon and rectal diseases, gastric and oesophageal diseases, and gastrooesophageal reflux disease. They also perform percutaneous endoscopic gastronomy (PEG) insertion and care. The department is largely a day procedure unit, open from 7.00am to 7.30pm Monday to Friday. The 20-bed unit sees about 35 patients a day. Seventeen specialists at Hollywood – predominantly gastroenterologists, but also surgeons and respiratory specialists – perform procedures at the unit. The department was refurbished in 2008 and has three procedure rooms, all equipped with the latest high-definition endoscopes, processors and sterilising equipment. All scopes and monitors are state-of-the-art and are updated regularly. “We really value providing excellent, individualised patient care,” said Kylie Forsyth, Clinical Nurse Manager of the Gastroenterology Department. “Patients who arrive at the department for a procedure often find the idea daunting and are generally anxious. Recognising this is an important part of our role as specialised gastroenterology nurses. We aim to make it as pleasant an experience as possible – from the moment they book their procedure through to their discharge and beyond.” Gastroenterology is a dynamic field and medical and nursing staff regularly attend professional development sessions to update skills and knowledge within the speciality. The department employs a number of nationally credentialed gastroenterology nurses and ensures ongoing training. 19 | A word from the executive chef Smoked ocean trout salad Serves 4 Allergens: Fish Ingredients 320g or 4 Smoked trout fillets 200g Pickled ginger 100g Yellow Chinese radish (daikon) thinly sliced ½ Cucumber (de-seeded and cut into thin strips-julienne) 1 Medium Chinese cabbage (thinly sliced) 2 Carrots (peeled and cut into thin strips-julienne) 20g Micro herbs o ve Chef wh ’s Executi d o to o w y im a ll o ndez is H the explicit Javier Ferra two years ago with spital’s food. yed the ho was emplo uality of q e th d n turn arou For pickling 400mls Water 400mls White vinegar 400g White sugar Pinch Salt Method In the last two years, we have really made some great improvements to Hollywood’s food, and I think we have set the benchmark in quality that other hospitals aspire to. It has been an amazing journey that has seen a fundamental shift in food preparation and the adoption of a fresh, local approach. 1. Combine sugar, vinegar, salt and water into a saucepan and heat until sugar has dissolved. Remove from heat and cool. To achieve the freshest result, we began building relationships with new local suppliers, this resulted in using fresher premium cuts, from such suppliers as Kailis Bros, Amelia Park and Linley valley pork. 4. Top with julienne cucumber. We have a great team of chefs here at Hollywood, who, in a day, prepare and serve up to 2,000 meals a day for patients and staff. We have daily discussions and tastings prior to the food being plated and then we can make adjustments to seasoning and presentation, to optimise taste and quality. I WOULD LIKE TO SHARE OUR SMOKED OCEAN TROUT SALAD RECIPE THAT IS A POPULAR DISH ON OUR MENU, AND IS QUITE SIMPLE TO PREPARE AT HOME - SO PLEASE TRY. As the warmer months start rolling in, this salad is a healthy, lighter option for those warm evenings. The presentation of the dish is outstanding and is packed with freshness and flavour. The combination of the smokiness of the trout, the pickled ginger and vegetable is absolutely mouthwatering. Please enjoy. | 20 2. Mix sliced Chinese cabbage and julienne carrot together then cover with pickling liquor and chill for 24hrs 3. To plate up, drain the pickled vegetables and share between plates. 5. Cut smoked trout fillet into 4 pieces and layer on top with alternate slices of daikon. 6. Garnish around trout with pickled ginger and top with a sprinkling of washed micro herbs. A word from ian parmenter Mushrooms a go go Greek Easter roast lam b Ian Parmente r is a well-kn own cook from TV show “Con ABC suming Pass ions” and part Hollywood’s R of einventing th e Meal team. Veteran pastry maker I n our quest for a healthier way of eating, attention is often drawn to the traditional Mediterranean diet. And even within the Mediterranean region there have been many studies into where their healthiest diet exists. It transpires that the prize goes to the Greek island of Crete, which prompted this passionate consumer to go there to see – and to taste – why it has been so successful. Crete is the fifth largest island in the Mediterranean located about 300 kilometres south of Athens and 250 kilometres north of Libya. It is the largest of the Greek islands and the fifth largest island in the Mediterranean. Human beings have lived there for the past 130,000 years and they have taken their culinary influences from the many past rulers, including the Roman and Byzantine Empires, the Republic of Venice and the Ottoman Empire, which is why many of their dishes include rice and pasta. Traditionally, Cretan people mostly were landholders, farmers, and agricultural workers. Living off the land, they would gather wild vegetables, fruits and herbs. And still do. Predominantly, theirs has been a vegetarian diet and while fish was often consumed, meat was less frequently eaten, generally about once a week and on feast days, such as Greek Orthodox Easter. Their principal meats still comes from goats and sheep, which also provide milk for the beautiful Cretan yoghurt and its cheeses. Perhaps surprisingly, their diet is higher in fat than many other modern western countries but mostly it is consumed in the form of extra virgin olive oil, which is high in monounsaturated fatty acids and antioxidants. The island has more than 35 million olive trees and the fruits and oil may be served as part of every meal, including breakfast. Per capita consumption by Cretans is the highest of anywhere in the world, a staggering 35 litres per annum, while consumption in the rest of Greece is half that amount. Perhaps surprisingly, Australia is now the world’s seventh largest consumer nation at 1.5 litres per person, just ahead of Turkey and it’s good to see that production and consumption is rapidly rising each year. Crete has plenty of wild food with its hillsides covered with aromatic and flavourful herbs such as sage, thyme, oregano, and rosemary. And there are delicious wild greens known as horta, many of which we might regard as weeds! In addition to wild foods, popular staples include beans, eggplant, zucchinis, artichokes, chickpeas, and okra. There’s a Cretan saying using weaving terms: “food is the yarn in the stomach, and bread is the shuttle”. Indeed, good bread is a given and is never thrown away. It has long been a tradition to prepare taximadia which are a variety of crunchy rusk or hard tack which are remarkably appealing, especially served with their many dips. Overall, the traditional Cretan diet is a way of eating that we can all adopt: consume fresh foods in season; try to buy locally grown produce; keep recipes simple; avoid using too many additives; limit the amount of meat consumed; limit the use of animal fat, salt and sugar; and, above all… eat your greens. 21 | Sonia Padmanabham Appointments and Movements Karen Gullick Dr Margaret Sturdy Karen Gullick has commenced as Director of Clinical Services at Hollywood Private Hospital. She was previously a Clinical Services Coordinator at Hollywood between 2000 and 2008. Since 2008 Karen has been the Director of Nursing and Midwifery at St John of God Hospital in Bunbury. Karen is an Adjunct Associate Professor of Nursing at Curtin University and a member of the WA Nursing and Midwifery Board. Dr Margaret Sturdy has been appointed CEO of Peel Health Campus which was recently acquired by Ramsay Health Care. Margaret has been the Director of Medical Services at Hollywood Private Hospital since 1993 after she started working at the hospital in January 1989 as a medical registrar. She assisted in the transition from Hollywood Repatriation Hospital to Hollywood Private Hospital. Nola Cruickshank Daniel Heredia After 16 years of amazing service at Hollywood Private Hospital, Nola Cruickshank, Director of Clinical Services retired on 30th August 2013. Prior to joining Hollywood, Nola held senior roles at a number of hospitals across Australia including La Trobe, Fremantle, Royal Perth and Derby Regional, where she developed a reputation as a strong leader, passionate about quality patient care and the nursing profession. Dr Daniel Heredia has been appointed to the role of Director of Medial Services at Hollywood Private Hospital. Prior to this role, he worked at Hollywood Private Hospital for a number of years as a medical registrar and subsequent to that, as the Deputy Director of Medical Services. He has also completed further studies in business administration and public health and gained senior management experience working for a federal Government agency. Nola’s leadership of the hospital’s nursing and allied health areas, as well as training and development and quality teams, has been outstanding, and is evidenced by the achievement of the people who work in those teams. In addition, her ability to foster positive relationships with key stakeholders, in particular the accredited medical practitioners, has been integral to Hollywood’s long-term success. Nola has been a prominent member of various boards and committees in the nursing community and is extremely wellregarded in the profession across Australia. She has Adjunct Professorial appointments with both Curtin and Edith Cowan Universities and was the inaugural recipient of the Royal College of Nursing Australia and Department of Health Annual Award for Outstanding Contribution to the Nursing Profession in 2006. | 22 Sonia Padmanabham has been appointed to the role of Regional HR Manager WA/SA based at Hollywood Private Hospital. Sonia has an extensive background over 15 years in human resources including organisational development, performance management, employee relations, training, personnel/ payroll services and recruitment. She has held senior management leadership positions for the last ten years in large and diverse public sector agencies including the Office of Police Integrity (Victoria) where she was Manager Human Resources and prior to that with the Department of Finance in WA as Director People Strategy and Performance. Andy Papa-Adams Andy Papa-Adams has been appointed to the new role of Medical Services Manager at Hollywood Private Hospital. Andy completed a medical degree in the UK and has worked as a doctor in England and Australia. Having a strong interest in health management, Andy then completed an MBA and has worked in various roles including project management and marketing. Most recently, Andy was employed as CEO of Oceanic Medical Imaging. Expansion Update: Hollywood building projects Works on the $6.9 million expansion of The Hollywood Clinic have begun. Significant groundworks have been completed and retaining walls are now in place. When concluded, the expansion will include a new wing that will add another 30 beds to the existing 40-bed in-patient facility. All new rooms will be single rooms with ensuite bathrooms. The redevelopment will also include new exercise facilities and a staff room. A new dining room will accommodate 120 day and in-patients. The new wing has been designed to create a warm and friendly setting that promotes wellbeing by incorporating an internal courtyard, access to gardens and large windows to allow natural light in. It is scheduled to open in April 2014. A further $63.3 million expansion to the hospital’s Nedlands facilities will commence in 2014. This project will see the hospital expand its operating theatres, wards, catering facilities and car park bays. Six new, state-of-the-art operating theatres will increase the hospital’s total to 16. The theatre expansion includes additional capacity in the theatre recovery and holding areas, sterilisation and supply units. The project also includes two new wards and another level on the hospital’s multi-storey car park. The expansion also includes a new kitchen to support the catering team who currently prepare up to 2,000 meals every day. 23 | hollywood in brief 4 hospitals, 1 team, many reasons… Sunday May 26 2013 was a day of fun, fitness and fundraising as staff from the four Ramsay WA hospitals joined up to form one unbeatable team. Ramsay WA’s 2013 HBF Run for a Reason team increased in size from last year’s 270 to an incredible 401 participants. The brand new course began right in the heart of the city and finished at Gloucester Park where the Ramsay WA team enjoyed a delicious breaky to reward their efforts. Over 29,500 participants took part in the Hollywood Private Hospital 12km event or the Joondalup Private Hospital 4km event. An incredible $1.3 million was raised for some worthy charities. Rebecca gives back to Hollywood nurses in appreciation Hollywood Private Hospital’s Donaldson Ward was presented with four new iPads from former patient Rebecca Lenzo at a special morning tea, in appreciation of the care she received from staff. In 2010, Rebecca was diagnosed at the age of 20 with Hodgkin’s Lymphoma. Rebecca began her treatment at Hollywood as an outpatient until she was able to have a stem cell transplant and was admitted as an inpatient on the Donaldson Ward. Thankfully, the transplant was successful and at present Rebecca is in remission and is working part-time. Rebecca became very close to the nursing staff on Donaldson Ward throughout her long stay. She was always extremely positive throughout her treatment and as soon as she was well enough, became involved in efforts to raise awareness and funds for the Leukaemia Foundation of Western Australia (LFWA). Having raised almost $50,000 to date for LFWA, Rebecca also raised enough money to buy four iPads which she kindly donated to the Donaldson Ward. She felt the iPads would help entertain Donaldson Ward patients, especially if they are unable to leave their rooms for long periods at a time. Hollywood Revue was a recipe for success After a hiatus of six years, the Hollywood Revue was resurrected on June 21 2013 at Subiaco Arts Centre. The Hollywood Revue is an evening for staff to team up together and perform fun and light hearted skits. Staff could choose to perform on the night or just enjoy the performances as part of the audience. The theme of the night was "Masterchef: Hollywood Edition" which participating teams presented with humour and finesse. The event was a great social and entertaining night full of laughs. The Executive Team is always expected to make an appearance as the opening act. This year was no exception with a humorous performance involving an interesting choice in wigs, costumes and props for their performance “There’s No ‘Pie’ in Team” based on a team building exercise. | 24 Hollywood nurse Lesley Pitman celebrates 50 years of service Hollywood Private Hospital nurse Lesley Pitman celebrated a special personal milestone this year – 50 years of service to the profession. Lesley’s fondest memories of nursing are the interactions she has with her patients. She loves the friendships she has built over the 32 years at Hollywood Private Hospital with her regular patients and staff who make work life interesting and enjoyable. As a Continence Advisor many of her patients are long time regulars, including an 88 year old patient Lesley has been treating for over ten years. Lesley also enjoys her teaching role as part of the continence advisory course held at Hollywood each year. “I think one of my best achievements is that I’ve learned how to teach,” said Lesley. “As time has progressed, I’ve learned how to impart the knowledge that I’ve gained over the years, and help younger nurses who are still learning,” said Lesley. Hollywood Private Hospital nurses taking teamwork out of the ward and onto the trail Four Hollywood DSU nurses took their team focus out of the wards and hit the remote Western Australian bushland as part of the inaugural Oxfam Perth Trailwalk. Starting in Kalamunda on the 8 October 2013, Linda King, Fran Nicholson, Sheena Rooney and Elaine Dawson joined 350 teams and walked 100km in 48 hours along the Kalamunda Railway Heritage Trail before tackling the northern most section of the iconic Bibbulmun Track. “Teamwork is one of the most important skills needed when working in healthcare and is one of the Hollywood core values. Teamwork is what drives us as nurses and enables us to effectively help people, so we are all very lucky this skill comes naturally to us.” Hollywood Private Hospital is proud to be associated with Oxfam Australia and has donated $600 to the group’s fundraising efforts. Overall, the group raised $5,500 for the Oxfam Perth Trailwalk. Hollywood donates to young PSA Antonette helping her participate in Youth Parliament Hollywood Patient Service Assistant Antonnette Wamukoya was chosen to participate in the 2013 Western Australian YMCA Youth Parliament. The Youth Parliament program runs once a year and is designed to give the young people of Western Australia a forum to discuss the issues that matter to them. Youth Parliamentarians participate in a week long camp in July, spending three days in parliament debating issues. Antonnette participated as the Member for Cannington, and sat as a member of the Opposition Committee. Her passion for Mental Health, Health and Disability drove the decision to take part in the program. The key objective she hoped to achieve was to advocate for more funds to be allocated in regional areas where there is currently not enough capacity for the demand of people suffering from mental illness. Antonette approached Hollywood for a donation due to her knowledge of the focus on mental health at the hospital. Hollywood was happy to contribute $250 towards living costs for the program. 25 | hollywood in brief Hollywood donates $15,000 for a super effort for sarcoma research Hollywood Private Hospital has once again supported the Sock it to Sarcoma team taking part in the Sunsuper Ride to Conquer Cancer. This year, Hollywood donated $15,000 to the team amongst whom are Hollywood orthopaedic specialists, exercise scientists, physiotherapists and nurses who are participating in the major cycling event. The event is hosted by the Western Australian Institute of Medical Research (WAIMR) and took place on the 19th and 20th October 2013. Participants cycled over 200 kilometres in two days, camping overnight in Mandurah. Funds raised by the Sock it to Sarcoma team will go towards sarcoma research. The team raised over $135,000 for this event. Hollywood orthopaedic surgeon Gavin Clark talks to The West Australian about football knee injuries In a six minute video produced by the West Australian, Hollywood Private Hospital orthopaedic surgeon Gavin Clark discusses football knee injuries and the need for all players – whether professional or the weekend sportsperson – to protect their knees. Even with today’s most advanced reconstructions, with grafts and synthetic ligaments, Dr Clark said an injury can age the knee and increase the risk of arthritis. “It is quite often said that the moment you injure your anterior cruciate ligament you probably age your knee by 10-15 years. So no matter what treatment you have, you have still got that increased risk of arthritis down the track.” Visit www.health.thewest.com.au to hear Dr Clark discussing the signs to look out for to recognise when an injury is serious and requires medical advice and treatment. Hollywood and West Australian Ballet partnership continues in 2014 Hollywood will once again be a major sponsor of West Australian Ballet, with the hospital continuing its sponsorship of the ballet company in 2014. Hollywood Private Hospital CEO Peter Mott said the hospital is delighted to support local arts and culture and West Australian Ballet gives so much back to Our care surrounds the community the community. Proudly supporting Australian core Ballet values being ‘contribution to the “With one of Hollywood PrivateWest Hospital’s community’, we are always focused on how we can get involved to make a difference. Hollywood Private Hospital has developed a reputation for supporting the WA arts community and we are proud to be an on-going Opening Night Series Partner and Major Sponsor of West Australian Ballet." hollywoodprivatehospital.com.au | 26 Vale Terry Marshall A Tribute to one of our favourite veterans I t is with sadness that Hollywood remembers one of its oldest and most respected patients, Terry Marshall, who passed away on 13 September 2013. Terry was born in Perth in 1924 and, after the outbreak of the Second World War, joined the Royal Australian Navy Reserve at the age of 16. Within a short time, he was transferred to Australia’s armed merchant ships, which ferried desperately needed supplies to Australian and allied troops. During his six years with the Navy and 15 years in the reserve forces, Terry served in various regions – including Norway, the North Atlantic and the South Pacific. Although he travelled the world, he always returned to Perth as his home. During each year’s ANZAC Day Parade, he proudly led the Naval Association sub-section until a few years before he died. Terry had a long association with Hollywood. He was first admitted in 1941, when the hospital was still owned and run by the Department of Veteran’s Affairs, and The Hollywood Hour featured on 6PR every afternoon. More than just a patient at the hospital, Terry brought his deep sense of service and duty to the contribution he made to Hollywood. For many years, he was an Official Visitor at the hospital. In this capacity, he provided support and comfort to many of the war veterans who were treated there. Terry’s son Brian recalls the great affection that his father had for Hollywood. “He had great respect for the staff at the hospital, whom he got to know well,” said Brian. “He got great enjoyment from being able to help others. “Beyond the hospital, his involvement with community groups was extensive. Even during the many years he worked for Australia Post - then known as PMG (Post Master General) - he offered his time as a volunteer, organising social and community activities.” Terry leaves behind his wife Valarie, two children Brian and Lyn, and three grandchildren – Heath, Faith and Alice. Hollywood greatly appreciates the ways in which Terry contributed to hospital life. He will be remembered by so many as a wonderful colleague, and a dependable and generous friend. He will be very much missed by all. 27 | For your daily dose of trustworthy health information. The latest health research, tips for better living and expert advice from weekly columnists. Inside The West Australian every Wednesday. HOLLYWOOD PRIVATE HOSPITAL IS A PROUD SUPPORTING PARTNER OF ONLINE GET ALL OF YOUR HEALTH AND MEDICAL INFORMATION WHEN YOU WANT IT, HOW YOU WANT IT. Go to health.thewest.com.au
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