NEWS RELEASE
Renens/Stockholm, 21 December 2012
Orange and Ericsson sign
managed services agreement
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Five-year agreement signed with Ericsson for management of Orange’s mobile network
About 100 employees to join Ericsson in January 2013
Ericsson extends managed services footprint in Europe
As Orange continues to focus on the strategic planning and development of its mobile network, it has
signed a five-year managed services agreement with Ericsson (NASDAQ: ERIC). This agreement
covers all of Orange’s operations in Switzerland, including network management, field maintenance
and spare parts management.
Johan Andsjö, CEO of Orange, said: “As a purely mobile communications provider, the quality of our
mobile network is a decisive factor for us. That’s why we are delighted to have chosen Ericsson, the
world leader in managed services, as our partner. As a result, we can continue moving ahead with our
commitment to offering customers a network that leads the way in terms of quality.”
Martin Bürki, Managing Director Ericsson AG Switzerland, says: “We are pleased to announce this
managed services agreement with Orange. With this partnership, Orange secures network quality and
frees up resources to focus even more on its core business – providing its end users with innovative
services. We see great momentum for managed services and this agreement reinforces our leadership both in Europe and globally.”
The Orange network is one of the best, and Orange wants to continue offering a top-quality mobile
network for mobile communication and Internet services, particularly with the fourth mobile generation
4G/LTE. In order to maintain its constant focus on quality, Orange has selected Ericsson to handle
managed services. Ericsson takes over responsibility for managing the network from Orange's former
outsourcing partner. About 90 employees from the former outsourcing partner and 10 employees from
Orange will join Ericsson in January 2013.
By teaming up with Ericsson in managed services, operators can strengthen their competitive edge
through improved network availability and capacity, while reducing their operating costs. This drives
the market for mobile services and helps improve the quality of services and the end-user experience.
Globally, Ericsson has signed more than 300 managed services contracts in more than 100 countries
and manages networks on behalf of operators that serve more than 950 million subscribers.
Media Contact:
Orange:
+41 78 787 10 16 – Therese Wenger, [email protected]
Ericsson: +49-172-2175211 – Lars Bayer, [email protected]
+46 10 719 69 92 – [email protected]
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NOTES TO EDITORS
Orange Communications SA (www.orange.ch) entered the Swiss telecoms market in 1999 and offers a wide range of mobile
communication services. For business customers, Orange offers integrated, simple and efficiency-enhancing landline and mobile solutions.
The Orange mobile communications network covers 99% of the Swiss population. In addition to mobile phone calls, Orange
also offers mobile broadband Internet connections that can reach theoretical maximum speeds of up to 42 Mbit/s using GPRS,
EDGE, UMTS and HSPA+ technologies. The renowned trade magazine connect rates the Orange mobile network as
«GOOD», ranking it among the best in Switzerland.
Some 1,121 employees attend to the every-day needs of 1.65 million customers, including those who work at 89 Orange
Centers across Switzerland as well as at the more than 120 Orange Points.
Orange Communications SA is a wholly owned subsidiary of Matterhorn Mobile S.A., a company indirectly majority owned by
funds advised by Apax Partners LLP.
Ericsson is the world’s leading provider of communications technology and services. We are enabling the Networked Society
with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the
world.
Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom
operators and other industries. Today more than 40 percent of the world’s mobile traffic goes through Ericsson networks and we
support customers’ networks servicing more than 2.5 billion subscribers.
We operate in 180 countries and employ more than 100,000 people. Founded in 1876, Ericsson is headquartered in Stockholm,
Sweden. In 2011 the company’s net sales were SEK 226.9 billion (USD 35.0 billion). Ericsson is listed on NASDAQ OMX,
Stockholm and NASDAQ, New York stock exchanges.
www.ericsson.com
www.twitter.com/ericssonpress
www.facebook.com/technologyforgood
www.youtube.com/ericssonpress
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