ITS Desktop Technicians
iPhone Set Up Guide
www.its.salford.ac.uk
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University of Salford iPhone and Exchange setup guide
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Orange International Roaming Details
This procedure assumes that an activated Sim Card has been installed in the iPhone and
that the phone has been connected to a PC or Mac with iTunes running to finalise the phone
setup.
The end user will also need to have an Apple account; this can be set up when the iPhone is
connected to a machine with iTunes running at the time of activation.
You may need to download a free iTunes app and thus be prompted to create an account
otherwise credit card details may be asked for when setting up an account.
The ActiveSync client is built into the iPhone; therefore there is no need to download this.
1.
Verify that the unit is connected via 3G and that the Wi-Fi setting is turned OFF
This should be visible on the information bar at the top of the display.
2.
From the home page select by tapping the Settings icon
AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
3.
Scroll up to find the Mail, Contacts, Calendars and tap to select
4.
Select Add Account
5.
Select Microsoft Exchange
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
6.
Select Email
7.
Enter the email address e.g. [email protected]
8.
Select Domain
9.
Enter isdads
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
10.
Enter the username e.g. uid123
11.
Select Password and enter the account password
Select Next, this is located at the top right of the display
12.
The iPhone will now verify the account on the exchange server
13.
When this has completed another screen will pop up, select Server and enter
uos-portal.salford.ac.uk
14.
Select Next at the top right of the display and the unit will again verify the
exchange information
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
The screen below will show up when the exchange verification has completed
Select done; at top right of the screen.
15.
When this has completed go to the home page using the home button (recessed
button at the bottom of the phone)
16.
From the home page select settings then mail contacts and calendars as before
17.
Ensure that the Fetch New Data is set to Off, Not Push or Fetch. This is
important as if Push or Fetch are selected the phone will update and download
data on a regular basis as set by the phone; this will mean a large data charge
for the user
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
If this is not the case simply tap Fetch New Data and on the next screen turn push off
Use the home button to go back to the home page.
18.
Select the Mail icon to go to inbox for mail download
19.
Similarly use the home button to go back to the home page and tap on the
Calendar icon to access the Calendar
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011
2
Orange International Roaming
The details of Orange International Roaming can be accessed here:
http://www.business.orange.co.uk/network/international-coverage-checker/
To select a new carrier, tap on the Settings icon on the home screen, in the settings screen
tap on Carrier
The iPhone will now search for available Carriers and display those that it finds
(The above shows UK carriers only, the carriers displayed on this page will depend upon
location)
Select the most suitable carrier (one that shows data as one of its services) from the link
above, by tapping on the carrier.
To change the carrier back to Orange on returning to the UK follow the procedure and select
Automatic
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AUTHOR: Bernard Fanning
VERSION NUMBER: 2.0
VERSION DATE: November 2011