Year 10 Work Experience 3rd – 5th May 2017 DURING WORK EXPERIENCE LOG BOOK STUDENT NAME: _____ COMPANY: ____ __ Tutor Group: ____________________ 1 Contents and Activities Topic Page Beginnings, Introductions and Endings 3 Health and Safety 4 First Thoughts and First Impressions 5 Getting to know your colleagues 6–7 Things to find out 8-9 Work Experience Diary – 3 days 10-12 Day 1 Diary 10 Day 2 Diary 11 Day 3 Diary 12 Key Skills Observed 13 Key skills personal development checklist 14 Think & Reflect 15 - 16 Employers Comments (optional) 17 2 Check when complete Beginnings: Introductions When you arrive – greet your contact. Greet with a handshake and make eye contact. Thank them for allowing you to come in to their company for WEX. When you get introduced to others make eye contact. A handshake may also be appropriate depending on the situation. Endings: Thank You Before you leave your work experience placement on your final day you need to thank several people in person to show your appreciation: - your Tanglin contact at the company - your manager - other colleagues that you worked with You will leave a good impression of yourself if you do this. This will be good for you whether or not you decide to work there later. You may meet them again at some point in your life! 3 Health and Safety Induction During your work experience placement you will be treated as an employee of the company. You must follow all the rules regarding Health & Safety at all times. Companies have their own rules and will have signs posted around the buildings to remind you. As soon as you start it is important that you learn all you can about the Health & Safety Policy of your placement. Find out the answers to these questions. Ask other people to help you. Questions Where is the First Aid box kept? Where is the main fire escape? What does the fire alarm sound like? Where do I assemble if there is a fire? To whom do I report injuries or hazards? Are there any restricted areas in the workplace which are no go areas? Specify which they are. Which machines/equipment am I NOT allowed to use? What special clothing/equipment might I need to wear or use? Which Health & Safety signs will I need to read and understand? These may be on the walls, machines or equipment. When you have completed this questionnaire ask your employer to check it and sign it. Signed: (Pupil) Signed: (Employer) Date: 4 First Thoughts – Before Work Experience Day 1 When you got up in the morning to go to work, how did you feel? (Tick all the boxes that apply) Excited to meet new people Nervous to meet new people Concerned or anxious about arriving on time Curious and interested to learn more of the business Hope that no one notices me during the day so that they don’t give me tasks to do and/or so that I don’t have to speak to people Eager to get on with my tasks First Impressions - After Day 1 What are your first impressions of the company? Does the workplace look like a nice environment to work in? Why? Is it bigger/smaller than you expected? What sort of tasks have you been set and does it differ from what you expected? What work do your colleagues appear to do day-to-day? What are your colleagues like? Are they older/younger/quieter/more confident/more formal/less formal than you expected? What are your first impressions of the company culture? Open, friendly Modern, innovative, cutting edge, market leader Formal and conservative Other – note What things have you observed that leads you to think this? Reflect and record how this is appropriate / inappropriate for this business. 5 Getting to know your colleagues Whilst on work experience find time to get to know your colleagues’ background. They might work in the same team as you, or a different department. Take a coffee break, or eat lunch with them! Conversing with colleagues is probably the most valuable part of your work experience, and it is also fun to get to know them, so don’t be shy in striking up a conversation and asking a few questions (but try not to make it sound like an interview!) Talk to as many people as you can, including your manager, and fill out the following information for two different people: Getting to know your colleagues - 1 Name 1………………………………………………………… 1. Position held in company 2. Did they study at University or other Higher Education Colleges ?...........Yes/No 3. If yes, where did they study? 4. What subject(s) did he/she study? 5. Did they have work experience prior to working at your company? ………Yes/No 6. If yes, what is the name of their previous company, and what type of business/field did it involve? 7. Why did they move to your company? 8. What career advice would they offer you about this industry/type of work? 6 Getting to know your colleagues - 2 Name ………………………………………………………… 1. Position held in company 2. Did they study at University or other Higher Education Colleges ?...........Yes/No 3. If yes, where did they study? 4. What subject(s) did he/she study? 5. Did they have work experience prior to working at your company? ………Yes/No 6. If yes, what is the name of their previous company, and what type of business/field did it involve? 7. Why did they move to your company? 8. What career advice would they offer you about this industry/type of work? 7 Things to find out while you are there…. Try to find out the answers to these during your placement. (Do not just hand this to your employer!) Organisation:__________________________________ 1. Product or Service. Does the company: a) Make things? b) Offer a service? c) Produce raw materials? 2. Staffing 3. Local - International. 4. Special clothing. 5. Hours of Work Describe the product manufactured or the type of services offered How many people are employed by this company? a) Less than 25 b) 25 - 49 c) 50 - 199 d) Over 200 Is the company part of a local, national or international organisation? Which ones? What are the advantages / benefit of these links? Do employees have to wear a uniform or special clothing – if so what and why? How is the work organised? a) Regular day hours – note: b) 2 shifts (day and night) c) 4 shifts or other pattern d) Other Note why the hours are like this 8 6. Terms of Employment Holidays (annual leave) 7. Terms of employment Sick leave How many paid days holidays are given to employees? Does this vary with years of service/ seniority of position? Do employees get sick pay? How many days per year? 8. Facilities What facilities are there for staff? (Staff room, canteen, smokers’ room, prayer room etc) 9. Decisions & Changes. Do managers/supervisors consult the workforce before major decisions are made about how the company is run? If so how? 10. On Job Training: Are there Does the company encourage / sponsor further tertiary study? opportunities for training whilst at work? Record the types of training. Do they offer Apprenticeships 11. Employee Protection. Are there any Staff Associations or Trade Unions which help to look after employees rights at work? 12. Organisation chart What are the main divisions and senior roles within the company? 9 Work Experience Diary – Day 1 What have you done today? Record specifics - Duties performed: What tasks/jobs did you do? Who were you working with? What equipment did you use? Reflect: What have you learned to do/use? What have you liked and why? What have you disliked and why? Interaction with staff Positive/negative interaction? Did you enjoy working with others or on your own? Did you ask questions? Did they mind answering? Did you get feedback? Interaction with customers: Positive/negative interaction? Were you comfortable with them/this? (if applicable) Observations: Was there anything you noticed that you didn’t expect on your first day? Noise level/ your stamina and patience needed? Working with others/alone? Variety/routine? Materials/equipment? Amount of preparation needed? 10 Work Experience Diary – Day 2 What have you done today? Record specifics - Duties performed: What tasks/jobs did you do? Who were you working with? What equipment did you use? Reflect: What have you learned to do/use? What have you liked and why? What have you disliked and why? Observations: Did you notice anything crucial to the job today – accuracy, speed, hygiene, safety ? Was there anything you noticed that you didn’t expect? Or anything you felt more confident about today? 11 Work Experience Diary – Day 3 What have you done today? Record specifics - Duties performed: What tasks/jobs did you do? Who were you working with? What equipment did you use? Reflect: What have you learned to do/use? What have you liked and why? What have you disliked and why? Have you noticed any differences within your self or your time at the company over the last 3 days? Observations: Name 3 things you have learnt that have made an impact on you. 1. 2. 3. What are your overall feelings now you have completed your 3 day WEX placement? Note here any personal observations or challenges you have become aware of. 12 Key skills observed in the working environment The following is a List of Skills that might be used in your working environment. Please tick all that you have observed being used Good timekeeping Listening and speaking Computer skills Teamwork – is there good co-operation, regard for the success of the team Communication – giving information, sharing, listening (circle) Planning and organizing Problem solving – individually or as a group /team Customer / client awareness (describe) ICT (what systems and applications) Mathematics (what and for what purpose) More perceptive: Management of people and tasks Decision making (individual or group) Leadership – motivating, inspiring, sharing a vision 13 KEY SKILLS – Your personal development During my Work Experience I had the opportunity to use / learn: Communication Skills Problem solving skills In discussion talking to others listening to others asking relevant questions In writing making sure my writing suited the task making it legible using appropriate pictures identifying the problem finding relevant information investigating solutions working to a deadline recognising there may be more than one solution changing my way of working if needed work as a team to solve a problem finding information from books, websites etc following instructions Application of Number Skills Skills in working with others Calculations In a group finding information and writing it down accurately sequencing numbers correctly checking and correcting mistakes Presenting using the right materials understanding my role working towards goals working successfully as a team member asking for help informing the team of any changes presenting results accurately IT Skills Skills to improve my own learning Using listening carefully proving I understand my task – asking clarifying questions identifying my own strengths and weaknesses following targets and providing evidence meeting deadlines taking advice and improving my work asking for help 14 entering information accurately loading and editing files creating a letter sorting a database file using a spreadsheet saving work in various formats printing / sending / uploading / website / cloud learnt how to use a new piece of software Other – explain Think and Reflect During your work experience, you should be thinking and determining whether this is the type of work you might like to do and the type of company you would like to work for. You must think about this whilst you are still doing your work experience, otherwise you may forget what it is really like! Some questions to guide you: 1. Does the company provide a nice working environment? (more than the physical setting, think also about how the work is carried out and the tone of the workplace) 2. Are your colleagues people that you can talk to and work with? Do they inspire you to work in this type of career? Why? 3. Are you still interested in this field of work? Do you find the work interesting – and could you see yourself coming into work everyday? Is it a company you would like to work for? 4. Did you enjoy the work/get job satisfaction? Did you find you had an aptitude/liking for the work? 5. Did you make any useful contacts? Could you come here again as an intern or in the future? 15 Further Reflection Reflecting on the experience and relating this to your own possible career. At the end of the work placement how did you feel? (Tick all the boxes that apply – there is no right or wrong answers) Overcame my nervousness and enjoyed the experience Felt I represented TTS and myself admirably Learnt about responsibilities and behaviours expected in the workplace Gained an insight into the kinds of skills and attitudes required by employers Enjoyed learning about the business and careers in this field Learnt about what I need to do to get into this field Can see that this work would utilize my skills and interests Don’t think that this type of work / industry is for me Want to learn more about this type of work and similar work – note anything in particular _________________________________________ Am eager to explore further training options to get into this field Have some specific new knowledge about subjects or tertiary courses which are needed to get into this field. 16 EMPLOYERS – COMMENTS If you wish to record any comments about this student during their work placement please do so here or attach an additional document (No obligation) Thank you from the Tanglin Trust School Careers and Development Team. - _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ _____________________________________________ Name: ………………………………………………………… Signed: ………………………………………………………… Date:………………………………………….. 17
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