Online Banking, Electronic Statement Authorization
and Bill Pay Agreement
This Online Banking, Electronic Statement Authorization and Bill Pay Agreement (“Agreement”) between you and
Old National Bank governs the use of Old National Online™ Banking via the Internet or Microsoft¨ Money, Quicken¨
or QuickBooks, Old National Online™ Bill Pay, Electronic Statement(s) and/or Old National Online Business Bill
Pay, herein referred to collectively as “Electronic Banking”. Additional terms and conditions shall apply to your use
of other Old National services, including but not limited to, PopMoney, Finance Works and Debit Rewards. The Old
National Bank customer is referred to in this Agreement as "you" or "your." Old National Bank is referred to in this
Agreement as "Old National," "us," “we” and/or "our."
WHEN YOU USE ELECTRONIC BANKING OR AUTHORIZE OTHERS TO USE ELECTRONIC BANKING,
YOU AGREE TO THE TERMS AND CONDITIONS OF THE ENTIRE AGREEMENT AND TO THE TERMS
AND CONDITIONS OF OLD NATIONAL’S DEPOSIT ACCOUNT AGREEMENT AND DISCLOSURE, AS
MAY BE AMENDED FROM TIME TO TIME. To the extent that there is a conflict between this Agreement and Old
National’s Deposit Account Agreement and Disclosure the terms of Old National’s Deposit Account Agreement and
Disclosure shall control.
Relation to Other Agreements
Your use of Electronic Banking may also be affected by the other agreements between Old National for your linked
Old National accounts. If you have more than one account with us, you may have the accounts linked together on
Electronic Banking as we permit.
When you link an account to Electronic Banking, you do not change the agreements you already have with Old
National for that account. You should review those agreements for any applicable fees, for limitations on the number
of transactions you can make, and for other restrictions that might impact your use an account with Electronic Banking.
Old National Internet Web Site
Your use of Old National’s Internet Web Site is governed by the Web Site Terms and Conditions, which can be found
at www.oldnational.com. Please read the Web Site Terms and Conditions carefully, as you agree to be bound by its
terms.
Equipment Requirements
In order to use Electronic Banking, you will need the type of PC, tablet, telephone, related equipment, and software
as determined by Old National from time to time. (In this Agreement, your PC, telephone, and the related equipment
are referred to together as your "Equipment").
You are responsible for the installation, maintenance, and operation of your Equipment and your software. The risk
of error, failure, or nonperformance is your risk and includes the risk that you do not operate your Equipment or your
software correctly. Old National is not responsible for any errors or failures from any malfunction of your Equipment
or your software. Old National is not responsible for any PC virus related problems that may be associated with the
use of Electronic Banking. Old National shall have no liability to you for any damage or other loss, direct or
consequential, which you may suffer or incur by reason of your use of your Equipment or your software.
Authentication Credentials
You will be required to use a User ID and Password when to access Online Banking. (The User ID and Password
collectively are referred to as the "Authentication Credentials"). Use of the Authentication Credentials is the agreed
security procedure between you and Old National. You may change your Authentication Credentials at any time
through the methods determined by Old National. As an additional security measure, you may be required to answer
security questions, also known as ONB Secure, which provide a further level of confirmation of your identify when
you access Online Banking.
Security
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Old National is committed to the security of its customers' accounts and account information. Similarly, you must take
every precaution to ensure the safety, security, and integrity of your accounts and transactions with Electronic
Banking. When you give someone your Authentication Credentials, you are authorizing that person to use Electronic
Banking and you are responsible for all transactions that person performs while using your Authentication Credentials.
In addition, that person will have full access to your accounts, even if you attempt to limit that person's authority.
TEXT (SMS) MESSAGE BANKING
Text (SMS) Message Banking requires an initial registration process within Online Banking. Your use of the Text
(SMS) Message Banking constitutes your agreement to the terms and conditions within this Agreement. You agree
that your usage of our Text (SMS) Message Banking is conditioned on you providing us with a valid mobile phone
number and indicates your agreement to our sending you text messages through your wireless provider.
We may send any ONB Text (SMS) Message through your communication service provider in order to deliver it to
you. You agree that your communication services provider is acting as your agent in this capacity.
You agree to provide a valid phone number for this service so that we may send you certain information about your
applicable account. We will determine in our sole discretion what information we make available through this service.
You agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, cost and
expenses (including reasonable attorneys' fees) arising from your provision of a phone number that is not your own or
your violation of applicable federal, state or local law, regulation or ordinance. Your obligation under this paragraph
shall survive termination of the Agreement. From time to time, we may amend these terms and modify or cancel the
Text (SMS) Message Banking services we offer without notice, except as may be required by law.
ONB Text (SMS) Message Banking is provided for your convenience and does not replace your monthly account
statement(s), which are the official record of your accounts. This service may not be encrypted and at some point, may
include personal or confidential information about you, such as your account activity or status. You agree to protect
your communications device that receives information through this service and not to let any unauthorized person
have access to the information we provide to you through this service.
We will not send you marketing messages through the ONB’s Text (SMS) Message Banking service.
Receipt of account information through ONB’s Text (SMS) Message Banking may be delayed or impacted by factor(s)
pertaining to your phone carrier or other parties. We will not be liable for losses or damages caused in whole or in part
by your actions or omissions that result in any disclosure of account information to third parties. Also, nothing about
ONB’s Text (SMS) Message Banking creates any new or different liability for us beyond what is already applicable
under your existing account agreements.
There is no separate service fee for this service but you are responsible for any and all charges, including, but not
limited to, fees otherwise applicable to your account(s) and fees associated with text messaging imposed by your
communications service provider. Standard message charges may apply. Such charges may include those from your
communications service provider. Message frequency depends on user preferences.
Limitation of Liability; No Warranties
ELECTRONIC BANKING AND RELATED DOCUMENTATION AND/OR EQUIPMENT ARE PROVIDED "AS
IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY SET FORTH HEREIN OR WHERE THE LAW
REQUIRES A DIFFERENT STANDARD, WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS, DAMAGE OR
INJURY OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, ARISING FROM OR RELATED TO THE EQUIPMENT, BROWSER
AND/OR THE INSTALLATION OR MAINTENANCE THEREOF, ACCESS TO OR USE OF ELECTRONIC
BANKING, FAILURE OF ELECTRONIC OR MECHANICAL EQUIPMENT OR COMMUNICATION LINES,
TELEPHONE OR OTHER INTERCONNECT PROBLEMS OR INCOMPATIBILITY OF COMPUTER
HARDWARE OR SOFTWARE.
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Indemnification
You acknowledge and agree that you are responsible for your, your officers, employees and agents conduct while
using Electronic Banking and agree to indemnify and hold us and our officers, directors, employees and agents
harmless from and against any loss, damage, liability, cost or expense of any kind (including, but not limited to,
reasonable attorneys’ fees) that we may incur in connection with a third party claim or otherwise, in relation to your
use of Electronic Banking or the use of Electronic Bank by anyone using your Authentication Credentials or your
violation of this Agreement or the rights of any third party. Your obligations under this provision shall survive
termination of this Agreement.
Alterations and Amendments
This Agreement, applicable fees and service charges may be changed or amended from time to time, in our sole
discretion, by: (i) sending you written notice by electronic mail or regular mail; (ii) notifying you through Electronic
Banking messaging; (iii) posting the updated terms on the sites within Electronic Banking. Any use of Electronic
Banking after you receive a notice of change will constitute your agreement to such change(s). Please access and
review this Agreement regularly and discontinue your use of Electronic Banking if you find the Agreement
unacceptable to you. From time to time, the Bank may revise or update the Electronic Banking and/or related material,
which may render all such prior versions obsolete. Consequently, the Bank reserves the right to terminate this
Agreement as to all such prior versions of Electronic Banking and/or related material and limit access to only the more
recent revisions and updates.
Address or Banking Changes
It is your sole responsibility to ensure that the contact information in your user profile is current and accurate. This
includes, but is not limited to, name, address, phone numbers and email addresses. Changes can be made either within
the application or by contacting Old National Bank Customer Care at 1-800-731-2265. Any changes in your Old
National Online Bill Pay Account should also be made in accordance with the procedures outlined within the
application’s Help files. All changes to your Old National Online Bill Pay Account are effective immediately for
scheduled and future payments paid from the updated Payment Account information.
Electronic Banking Termination, Cancellation, or Suspension
Either you or Old National may terminate this Agreement and the Electronic Banking services at any time upon giving
written notice of the termination to the other party. You may cancel Electronic Banking by notifying Old National
Bank of your intent to cancel through messaging services available within Electronic Banking, or by calling Old
National Bank customer service at 1-800-731-2265. Old National may terminate your participation in Electronic
Banking for any reason, including inactivity at any time. Old National will try to notify you in advance, but we are
not obligated to do so. If Old National terminates your use of Electronic Banking, Old National reserves the right to
make no further transfers or payments from your accounts, including any transactions you have previously authorized.
Likewise, any additional services you may have used such as Alerts and eStatements will also be terminated.
If you terminate Electronic Banking, you authorize Old National to continue making transfers and bill payments you
have previously authorized and continue to charge monthly fees until such time as Old National has had a reasonable
opportunity to act upon your termination notice. Once Old National has acted upon your termination notice, Old
National will make no further transfers or payments from your accounts, including any transfers or payments you have
previously authorized.
Cancellation of Electronic Banking only applies to Electronic Banking and does not terminate your Old National
accounts. We recommend that you cancel any scheduled payments prior to notifying Old National that you are
discontinuing the Electronic Banking.
Stop Payment Requests
Stop payment requests issued within Old National Online Banking can only be placed on Old National checks. The
preprinted check number is required in order to properly stop the payment. If you do not have a preprinted check
number or need further assistance, please contact 1-800-731-BANK (2265).
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Stop payment requests cannot be issued within Old National Online Banking on any type of electronic transaction
(including, but not limited to, Old National check card transactions, automatic debit payments and other ACH
payments).
Please contact us at 1-800-731-BANK to place a stop payment on items processed through the Old National Online
Bill Pay service. Transactions may be subject to fees and/or transaction schedules. Please refer to the Fee Schedule or
Terms and Conditions.
You understand that your account will be charged a service fee. This fee will automatically be debited from my
checking account. Furthermore, you agree to hold Old National harmless for all expenses and costs incurred by the
Old national on account of refusing payment of any check(s), and agree not to hold the Old National liable on account
of payment contrary to any request if same occurs through inadvertence, accident, or oversight. You understand that
any order will automatically expire in 180 days unless renewed in writing. You also understand that any order is
subject to Old National’s Deposit Account Agreement and Disclosures and applicable law.
ENFORCEMENT/WAIVER OF JURY TRIAL.
In the event either party brings a legal action to enforce this Agreement or collect amounts owing as a result of any
Account transaction, the prevailing party shall be entitled to reasonable attorney’s fees and costs, including fees on
appeal, subject to any limits under applicable law. YOU WAIVE ALL RIGHT TO A JURY TRIAL ON ALL ISSUES
IN ANY ACTION OR PROCEEDING RELATED TO YOUR ACCOUNT OR TO ANY DOCUMENTS
EXECUTED IN CONNECTION HEREWITH, AND NO ATTEMPT SHALL BE MADE TO CONSOLIDATE, BY
COUNTERCLAIM OR OTHERWISE, ANY SUCH ACTION OR PROCEEDING WITH ANY OTHER ACTION
OR PROCEEDING IN WHICH THERE IS A TRIAL BY JURY OR IN WHICH A JURY TRIAL CANNOT BE OR
HAS NOT BEEN WAIVED. YOU HEREBY AGREE THAT ALL CLAIMS, CAUSES OF ACTION OR OTHER
ADJUDICABLE RIGHTS ARISING, DIRECTLY OR INDIRECTLY OUT OF OR INCONNECTION WITH THIS
AGREEMENT, OR ANY OTHER AGREEMENT WITH US SHALL BE INSTITUTED AND LITIGATED ONLY
IN A STATE COURT FOR THE STATE OF INDIANA LOCATED IN EVANSVILLE, INDIANA OR THE
UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF INDIANA, EVANSVILLE
DIVISION, LOCATED IN VANDERBURGH COUNTY, INDIANA AND CUSTOMER HEREBY CONSENTS
TO JURISDICTION AND VENUE OF ANY STATE OR FEDERAL COURT IN SUCH LOCATION.
TO THE EXTENT THAT THERE IS A CONFLICT BETWEEN THE TERMS CONTAINED HEREIN AND OLD
NATIONAL’S DEPOSIT ACCOUT AGREEMENT AND DISCLOSURE THE TERMS OF CONTAINED WITHIN
OLD NATIONAL’S DEPOSIT ACCOUNT AGREEMENT AND DISCLSOURE SHALL CONTROL.
Charges for Electronic Banking
Depending on which products and functions you subscribe to, you will be charged the applicable Electronic Banking
monthly or transaction fee. Once you have subscribed, you may be charged such fees whether or not you use Electronic
Banking. To learn more about such fees, please visit oldnational.com or call Old National Customer Care at 1-800731-2265. We reserve the right from time to time to add or modify charges and will notify you when we do so. You
authorize Old National to deduct all applicable fees for Electronic Banking from the account specified by you.
NOTE: From time to time Old National will offer a free trial period for Electronic Banking on the products that are
not ordinarily offered without charge. You will be responsible for canceling Electronic Banking if you choose not to
continue at the end of the free trial period. The responsibility for all fees assessed will be yours, if you have not
cancelled Electronic Banking prior to the expiration of the free trial period. You may cancel Electronic Banking as
outlined in this agreement under Section 10 Electronic Banking Termination Cancellation or Suspension.
Customer's Responsibility
You must have enough available money or credit in any account from which you instruct us to make a payment or
transfer, or for you to engage in any other transaction involving the payment or transfer of funds.
You are responsible for all transactions and bill payments you authorize or make using Electronic Banking, including
any transactions or bill payments that you may unintentionally or inadvertently authorize or make, and any losses,
charges, or penalties incurred as a result. If you permit other persons to use Electronic Banking or your Authentication
Credentials, you are responsible for any transactions they authorize from your deposit and credit accounts, including
any losses, charges, or penalties incurred as a result.
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Joint Accounts and Other Relationships
The provisions of this Agreement apply to all Old National accounts you may own, individually or jointly, as well as
other types of account relationship types that are permitted to be accessed using Electronic Banking. When your
Electronic Banking services are linked to one or more joint accounts, Old National may act on the verbal, written or
electronic instructions of any authorized signer.
Information Recording
When you use Electronic Banking to conduct transactions, the information and e-mail messages you enter will be
recorded. By using Electronic Banking, you consent to such recording.
Also, you agree that we may record any telephone conversation you have with Old National regarding Electronic
Banking and/or your account(s) for the purpose of documenting instructions or for training. However, we are not
obligated to do so and may choose not to record such conversations in our sole discretion.
No Signature Required
When using Electronic Banking to pay bills or make transfers, you agree that Old National may debit any payment
account(s) to pay checks that you have not signed by hand or by legally acceptable form of electronic signature (e.g.,
digital signature). When using Electronic Banking to make transfers from credit accounts, you agree that Old National,
without prior notice to you, may take any action required to obtain cash advances on your behalf, including charging
your linked credit account at Old National without your handwritten or legally acceptable electronic signature.
Business Days
Electronic Banking is generally available twenty-four (24) hours a day, seven (7) days a week. However, we only
process transactions and update information on business days. Our business days are Monday through Friday.
Holidays are not included. Any transaction(s), including scheduled payments, to be made on a day that is not a business
day will be credited, completed, or made on the next business day.
Assignment
You may not assign this Agreement to any other party. Old National may assign its rights and delegate its duties and
responsibilities under this Agreement to a company affiliated, directly or indirectly, with Old National. Old National
may also assign or delegate certain of its rights and responsibilities under the Agreement to independent contractors
or third parties.
No Waiver
Old National shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and
signed by Old National. No delay or omission on the part of Old National in exercising its rights or remedies shall
operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not
be construed as a bar or waiver of any rights or remedies on future occasions.
Governing Law; Jurisdiction
Regardless of where you live or work or where you access Electronic Banking, this Agreement will be governed by,
and construed in accordance with, the laws and regulations of the State of Indiana and the federal laws of the United
States of America.
In the event either party brings legal action to enforce the Agreement or collect overdrawn funds on accounts
accessed under the Agreement, the prevailing party shall be entitled, subject to applicable law, to payment by the
other party of its reasonable attorney's fees and costs, including fees on any appeal, bankruptcy proceedings, and any
post-judgment collection actions, if applicable. If there is a lawsuit, you agree that it shall be filed and heard in the
State of Indiana, Vanderburgh County.
Severability
Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with
applicable law as nearly as possible to reflect the original intent of the Agreement, and the remaining portions shall
remain in full force and effect.
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Description of Old National Online Banking Basic Functions
If you subscribe to Old National Online Banking, you may use Old National Online Banking for some or all of the
following services as well as new services and transactions which may be added from time to time: (a) transfer funds
between your eligible deposit and credit accounts, (b) obtain account balances and transaction information for your
deposit or credit accounts, (c) review the history of transactions, (d) send electronic messages to an Electronic Service
Representative at Old National, and (e) receive alert notifications on the status of your deposit accounts. These features
of Old National Online Banking are limited by and subject to the terms and conditions described below:
Your ability to transfer funds between certain accounts is limited by federal law, as stated in the Deposit Account
Agreement and Disclosure.
Instructions to transfer funds between deposit accounts will be executed according to the rules, restrictions and time
limitations described within the Electronic Banking
Each transfer made from a loan account is treated as a cash advance from that account and is subject to terms of any
loan or other applicable agreement you may have with Old National.
Transaction information for your accounts may only be available in Old National Online Banking and/or Old
National Online Bill Pay for a limited period of time as established by Old National.
Additional Online Banking functions may be added from time to time and said functions may be subject to separate
agreements with Old National which contain additional terms and conditions.
FinanceWorks
You must accept a separate FinanceWorks agreement and disclosure when you enroll in this service. Once enrolled,
FinanceWorks lets your transfer funds, pay bills, track your spending, and even view all of your accounts from
multiple financial institutions – all on one screen.
Debit Rewards Offers
The Debit Rewards Offers product enables you to receive cash-back offers on goods and services that you purchase. If
you decide to use the Debit Rewards Offers, you acknowledge and agree to the following terms and conditions of
service.
LICENSE GRANT AND RESTRICTIONS. You are granted a personal, limited, non-exclusive, non-transferable
license, to electronically access and use the Purchase Rewards application to benefit from your debit card purchases.
In addition to the Debit Rewards Offers, the term “Debit Rewards Offers” also includes any other programs, tools,
Internet-based services, components and any "updates" (for example, maintenance, Debit Rewards information, help
content, bug fixes, or maintenance releases, etc.) of the Debit Rewards Offers if and when they are made available to
you by us or by our third party vendors. Certain Debit Rewards Offers may be accompanied by, and will be subject to,
additional terms and conditions.
You are not licensed or permitted to do any of the following and you may not allow any third party to do any of the
following: (i) access, or attempt to access, any other systems, programs or data that are not made available for public
use; (ii) copy, reproduce, republish, upload, post, transmit, resell or distribute in any way the material from the Debit
Rewards Offers program; (iii) permit any third party to benefit from the use or functionality of the Debit Rewards
Offers, or any other services provided in connection with the product, via a rental, lease, timesharing, service bureau,
or other arrangement; (iv) transfer any of the rights granted to you under this license; (v) work around any technical
limitations, use any tool to enable features or functionalities that are otherwise disabled, or decompile, disassemble, or
otherwise reverse engineer the product except as otherwise permitted by applicable law; (vi) perform, or attempt to
perform, any actions that would interfere with the proper working of the Debit Rewards Offers or any services
provided in connection with the product, prevent access to or the use of the Debit Rewards Offers or any other
services provided in connection with the product by other licensees or customers, or impose an unreasonable or
disproportionately large load on the infrastructure while using the product; or (vii) otherwise use the Debit Rewards
Offers or any services provided in connection with the product except as expressly allowed herein.
OWNERSHIP. Debit Rewards Offers are protected by copyright, trade secret and other intellectual property laws.
You do not have any rights to the trademarks or service marks.
YOUR INFORMATION AND ACCOUNT DATA WITH US. You are responsible for (i) maintaining the
confidentiality and security of your access number(s), password(s), security question(s) and answer(s), Account
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number(s), login information, and any other security or access information, used by you to access the Debit Rewards
Offers or any services provided in connection with the product, and your Accounts with us (collectively, "Licensee
Access Information"), and (ii) preventing unauthorized access to or use of the information, files or data that you store
or use in or with the Debit Rewards Offers or any services provided in connection with the product (collectively,
"Financial Account Data"). Although we do not recommend you share your login information with others, you are
responsible for providing access and assigning passwords to other users, if any, under your account for the Debit
Rewards Offers or any services provided in connection with them, and ensuring that such authorized users comply
with this Agreement. You will be responsible for all electronic communications, including account registration and
other account holder information, email and financial, accounting and other data ("Communications") entered using
the Licensee Access Information. It is assumed that any Communications received through use of the Licensee
Access Information were sent or authorized by you. You agree to immediately notify us if you become aware of any
loss, theft or unauthorized use of any Licensee Access Information. We reserve the right to deny you access to the
Debit Rewards Offers or any services provided in connection with the product (or any part thereof) if we reasonably
believe that any loss, theft or unauthorized use of Licensee Access Information has occurred. You must inform us of,
and hereby grant to us and our third party vendors permission to use, Licensee Access Information to enable us to
provide the Debit Rewards Offers or any services provided in connection with the product to you, including updating
and maintaining Account Data, addressing errors or service interruptions, and to enhance the types of data and
services we may provide to you in the future. We may use anonymous, aggregate information, which we collect and
store, or which is collected and stored on our behalf by third party vendors, to conduct certain analytical research and
help us to create new offerings and services for our members.
As we make additional offerings and online banking services available to you, some of which may rely on banking
information maintained in your accounts, you will have the opportunity to participate in the services if you choose. If
you choose not to participate, you do not need to notify us. We may also use anonymous, aggregate information
which we collect and store, or which is collected and stored on our behalf by third party vendors, to (i) conduct
database marketing and marketing program execution activities; (ii) publish summary or aggregate results relating to
metrics comprised of research data from time to time; and (iii) distribute or license such aggregated research data to
third parties. Additionally, automated technology may be used to tailor messages or advertisements that best reflect
your interest and needs.
If you select services that are offered by third parties or merchants through such offers or on our behalf, you will be
agreeing that we have your consent to give such third parties or merchants your geographic location, and other data,
collected and stored in aggregate, as necessary for such third parties or merchants to make their offerings and services
available to you and to permit us to use Financial Account Data to help us suggest savings opportunities or additional
products and services to you.
THIRD PARTY SERVICES. In connection with your use of the Debit Rewards Offers, or any other services
provided in connection with the product, you may be made aware of services, products, offers and promotions
provided by third parties, ("Third Party Services"). If you decide to use Third Party Services, you are responsible for
reviewing and understanding the terms and conditions governing any Third Party Services. You agree that the third
party is responsible for the performance of the Third Party Services.
THIRD PARTY WEBSITES. The Debit Rewards Offer may contain or reference links to websites operated by third
parties ("Third Party Websites"). These links are provided as a convenience only. Such Third Party Websites are not
under our control. We are not responsible for the content of any Third Party Website or any link contained in a Third
Party Website. We do not review, approve, monitor, endorse, warrant, or make any representations with respect to
Third Party Websites, and the inclusion of any link in the Debit Rewards Offers or any other services provided in
connection with the product is not and does not imply an affiliation, sponsorship, endorsement, approval,
investigation, verification or monitoring by us of any information contained in any Third Party Website. In no event
will we be responsible for the information contained in such Third Party Website or for your use of or inability to use
such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked
Third Party Websites may contain terms and privacy policies that are different from ours. We are not responsible for
such provisions, and expressly disclaim any liability for them.
DEBIT REWARDS OFFERS. If you decide you wish to participate in the Debit Rewards Offers application, you
acknowledge and agree to the following terms and conditions of service.
Debit Rewards. You will earn rewards for your participation in the Debit Rewards Offers program based on total
purchases. If you participate in the Debit Rewards Offers, we will provide a “credit” for all cash or point rewards
earned to your rewards balance and send you a lump sum of all rewards due to you. For any qualifying purchases
during the current month, we will distribute the lump sum amount to you during the following calendar month. For
example, if the payment date of all rewards end user disbursements is August 30, the applicable measurement period
would be the calendar month ended July 31. Cash rewards will be deposited in the ONB deposit account associated
with the Debit Rewards Offers program.
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Debit Rewards Offers Account. You must use the debit card associated with the Debit Rewards Offers Account in
order to receive the offers which qualify for the rewards. Rewards will not be earned for any portion of your purchase
that you pay for with store credit, gift certificates or other payment types.
Purchases must be made as required in the offers made available under the Debit Rewards Offers program. Each offer
will specify whether the purchase can be made online, at a store location, or by telephone, to be eligible for rewards.
You must also activate the offer for each applicable Account, comply with any guidelines included with the offer,
such as offer expiration dates, minimum purchase amounts, purchase limits, etc. You must also pay using the debit
card associated with the account that received the Debit Rewards Offers in order for the purchase to qualify.
While we and the merchants work hard to properly track and credit all eligible purchases, there may be times that we
are unable to do so because of problems with your Internet browser, the merchant's website or our system. Please
contact our support team if you believe you have made a qualifying purchase for which you did not receive Debit
Rewards.
Please note that you will not earn rewards as part of this program if you use a debit card not issued by us or do not
have the associated deposit Account opened with us at the time of disbursement.
You understand and agree that we make no warranties and have no liability as to:
●
Any offers, commitments, promotions, money back, or other incentives offered by any of the merchants in the
Debit Rewards Offers program.
●
The rewards information that we provide to you, is provided “as is” and “as available.”
●
Some states do not allow limitations on how long an implied warranty lasts, so that the above limitations may
not apply to you, and that you may also have other rights, which vary from state to state.
PopMoney Services
You must accept a separate PopMoney agreement when you enroll in this service.
Shared Access
As the primary user of online banking, you have the ability to entitle another person or persons (subusers) with access
to your online banking site and with certain authorities with respect to your accounts. You have sole authority
and control in sharing access with, managing and disabling subusers and/or their respective authority. You authorize
us to act on transaction instructions initiated under the credentials of an authenticated subusers, just as if it
was initiated under your credentials. When granting Shared Access, you assume total liability for any and all
activities of a subuser with respect to your accounts, and you agree to hold us harmless in any claim you make against
a subuser for breach of your agreement with said subuser pursuant to Shared Access.
External Transfers
You must accept a separate External Transfer agreement when you enroll in this service.
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Terms Specific to Electronic Statement Authorization
Thank you for your interest in electronic account statements from Old National Bank. This service is available to
you at no cost, and will allow you to view your current and past account statements for all of your accounts on a
secure website. Please read the following disclosure relative to Electronic Statements and indicate your acceptance
where indicated.
The words “you” or “your” mean each person who electronically ‘signs’ below by clicking the ‘Accept’ button. The
word “Account” mean the Login or User ID that I entered in order to access this Consent and Authorization. The
words “Account Number” mean any and all accounts held at Old National Bank under the Account, including but
not limited to account numbers held under a suffix number, such as checking, savings, retirement, money market,
certificate and loan accounts.
You understand that pursuant to your account and/or loan agreements with Old National, you may be entitled to
receive periodic account statements and notices in connection with your Account, such as savings and checking
account statements (“Account Statements”). By indicating your acceptance of these terms and conditions, you
authorize Old National to discontinue sending you such periodic Account Statements and Notices via postal mail
service for your Account and to instead deliver such periodic Account Statements and Notices to you electronically
(“E-Statements”). You understand and agree that Old National will send you an e-mail on an ongoing basis to your
e-mail address notifying you that your E-Statement account statement(s) or notice(s) are ready to be viewed on the
Old National’s website. You understand and agree that you will no longer receive paper copies of your periodic
Account Statements and Notices.
You further understand and agree that:
1. You are the authorized signer or otherwise the primary accountholder of the Accounts being accessed. Your
electronic signature executed in conjunction with this Consent and Authorization and any electronic transaction on
this Account shall be legally binding on all owners on the account including yourself and such any transaction
performed pursuant to this Consent and Authorization transaction shall be considered authorized by you.
2. If any Account Number specified within this Consent and Authorization is a joint account, you acknowledge that
you are the primary accountholder of the joint account and that your consent and authorization has been authorized
by each of the joint accountholders. All joint accountholders owners on the account are legally bound by the terms
and conditions of this Consent and Authorization.
3. Your ongoing consent to receive subsequent Account Statements and Notices electronically is voluntary and may
be withdrawn at any time. You may withdraw consent at any time in writing, by telephone or by sending Old
National an e-mail at [email protected] and subject to Old National’s confirmation of your request,
such withdrawal shall become effective no later than fifteen (15) days after receipt by Old National. Upon
termination, you understand and agree that you will no longer have access to your Account Statements and Notices
online and that you will receive all Account Statements and Notices in paper form via postal mail service subject to
the fee as set forth in Old National’s Schedule of Fees and Charges.
4. You agree to maintain a valid, active e-mail address. You must promptly notify Old National of any change in
your e-mail or postal address by contacting Old National at Old National Bank Client Care/Call Center P. O. Box
419 Evansville, IN 47703 or at any of Old National’s branch locations. Old National is not liable for any third
party-incurred fees, other legal liability, or any other issues or liabilities arising from E-Statements or notifications
sent to an invalid or inactive e-mail address or postal address that you have provided.
5. You may also request a paper copy of any periodic regular Account Statement. A fee may be charged for any such
paper copies, subject to the fee as set forth in Old National’s Schedule of Fees and Charges.
6. You understand and agree that Old National reserves the right to change the terms and conditions of this Consent
and Authorization relative to Electronic Statements. Old National will notify you before the effective date of any
change. Old National reserves the right to discontinue the Electronic Statements program at any time.
Rev. 07/16
You agree to notify Old National immediately if you believe any of your accounts have been accessed or an Access
Code has been used without your permission to access your accounts. You understand you may cancel this
authorization at any time upon written request at which time the Old National will resume mailing of all your future
periodic statements and you will no longer have access to your statements online.
Minimum system requirements: To receive and review disclosures electronically, and to view, download, and print
your electronic statements, you will need a currently supported internet browser tool such as; Microsoft Internet
Explorer, Mozilla Firefox, Apple Safari, Google Chrome and a currently supported version of Adobe Acrobat
Reader. Cookies and JavaScript must be enabled in the browser options.
By pressing the “Accept” button below, you agree to the terms and conditions of this Consent and Authorization
relative to Electronic Statements as described above.
IMPORTANT: PLEASE PRINT AND RETAIN THIS CONSENT AND AUTHORIZATION
You will be notified by e-mail when new documents are available for viewing.
Terms Specific to Old National Online Bill Pay and Old National Online
Business Bill Pay
Bill Pay Service Definitions
A. "Service"
The Bill Pay Service provided by Old National Bank and/or its third party service provider.
B. "Biller"
The person or entity to which you wish a bill payment to be directed or the person or entity from which you receive
electronic bills, as the case may be.
C. "Payment Instruction"
The information provided by you to the Service for a bill payment to be made to the Biller (such as, but not limited
to, Biller name, Biller account number, and Scheduled Payment Date).
D. "Payment Account"
The Old National checking account from which bill payments will be debited.
E. “Billing Account”
The Old National checking account from which all Service fees will be automatically debited.
F. "Business Day"
Monday through Friday, excluding Old National Bank holidays.
G. "Scheduled Payment Date"
The day you want your Biller to receive your bill payment and also the day your Payment Account is to be debited,
unless the Scheduled Payment Date falls on a non-Business Day in which case it will be considered to be the previous
Business Day.
H. “Due Date”
The date reflected on your Biller statement for which the payment is due; it is not the late date or grace period.
I. “Scheduled Payment”
A payment that has been scheduled through the Service but has not begun processing.
J. “Authorized User”
Rev. 07/16
A designated user of your Old National Online Bill Pay or Old National Online Business Bill Pay account. If you are
a corporation, partnership, limited liability company, association or some other form of business entity (other than a
sole proprietorship), we will issue one set of Authentication Credentials to a representative you designate.
Payment Scheduling
The earliest possible Scheduled Payment Date for each Biller (typically four (4) or fewer Business Days from the
current date) will be designated within the online Service when you are scheduling the payment. Therefore, the Service
will not permit you to select a Scheduled Payment Date less than the earliest possible Scheduled Payment Date
designated for each Biller. When scheduling payments you must select a Scheduled Payment Date that is no later than
the actual Due Date reflected on your Biller statement unless the Due Date falls on a non-Business Day. If the actual
Due Date falls on a non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business
Day before the actual Due Date. Scheduled Payment Dates must be prior to any late date or grace period.
Service Guarantee
Due to circumstances beyond the control of the Service, particularly delays in handling and posting payments by
Billers or financial institutions, some transactions may take longer to be credited to your account. The Service will
bear responsibility for any late payment related charges up to $50.00 should a payment post after its Due Date as long
as the payment was scheduled in accordance with the guidelines described under "Payment Scheduling" in this
Agreement.
Payment Authorization and Payment Remittance
By providing the Service with names and account information of Billers to whom you wish to direct payments, you
authorize Old National to follow the Payment Instructions that it receives through the payment system. In order to
process payments more efficiently and effectively, the Service may edit or alter payment data or data formats in
accordance with Biller directives.
When the Service receives a Payment Instruction, you authorize Old National to debit your Payment Account and
remit funds on your behalf so that the funds arrive as close as reasonably possible to the Scheduled Payment Date
designated by you. You also authorize the Service to credit your Payment Account for payments returned to the
Service by the United States Postal Service or Biller, or payments remitted to you on behalf of another authorized
user of the Service.
The Service will use commercially reasonable efforts to make all your payments properly. However, the Service shall
incur no liability and any Service Guarantee shall be void if the Service is unable to complete any payments initiated
by you because of the existence of any one or more of the following circumstances:
If, through no fault of the Service, your Payment Account does not contain sufficient funds to complete the
transaction or the transaction would exceed the credit limit of your overdraft account;
The payment processing center is not working properly and you know or have been advised by the Service about the
malfunction before you execute the transaction;
You have not provided the Service with the correct Payment Account information, or the correct name, address,
phone number, or account information for the Biller; and/or,
Circumstances beyond control of the Service (such as, but not limited to, fire, flood, or interference from an outside
force) prevent the proper execution of the transaction and the Service has taken reasonable precautions to avoid
those circumstances.
Payment Methods
The Service reserves the right to select the method in which to remit funds on your behalf to your Biller. These
payment methods may include, but may not be limited to, an electronic payment, an electronic to check payment, or
a laser draft payment (funds remitted to the Biller are deducted from your Payment Account when the laser draft is
presented to Old National Bank for payment).
Rev. 07/16
Payment Cancellation Requests
You may cancel or edit any Scheduled Payment (including recurring payments) by following the directions within the
application. There is no charge for canceling or editing a Scheduled Payment. Once the Service has begun processing
a payment it cannot be cancelled or edited.
Prohibited Payments
Payments to Billers outside of the United States or its territories are prohibited through the Service.
Exception Payments
Tax payments and court ordered payments may be scheduled through the Service; however, such payments are
discouraged and must be scheduled at your own risk. In no event shall the Service be liable for any claims or damages
resulting from your scheduling of these types of payments. The Service Guarantee as it applies to any late payment
related changes is void when these types of payments are scheduled and/or processed by the Service. The Service has
no obligation to research or resolve any claim resulting from an exception payment. All research and resolution for
any misapplied, miss-posted or misdirected payments will be the sole responsibility of you and not of the Service.
Bill Delivery and Presentment
This feature is for the presentment of electronic bills only and it is your sole responsibility to contact your Billers
directly if you do not receive your statements. In addition, if you elect to activate one of the Service's electronic bill
options, you also agree to the following:
A. Information provided to the Biller - The Service is unable to update or change your personal information such as,
but not limited to, name, address, phone numbers and e-mail addresses, with the electronic Biller. Any changes will
need to be made by contacting the Biller directly. Additionally it is your responsibility to maintain all usernames and
passwords for all electronic Biller sites. You also agree not to use someone else's information to gain unauthorized
access to another person's bill. The Service may, at the request of the Biller, provide to the Biller your e-mail
address, service address, or other data specifically requested by the Biller at the time of activating the electronic bill
for that Biller, for purposes of the Biller informing you about Service and/or bill information.
B. Activation - Upon activation of the electronic bill feature the Service may notify the Biller of your request to receive
electronic billing information. The presentment of your first electronic bill may vary from Biller to Biller and may
take up to sixty (60) days, depending on the billing cycle of each Biller. Additionally, the ability to receive a paper
copy of your statement(s) is at the sole discretion of the Biller. While your electronic bill feature is being activated it
is your responsibility to keep your accounts current. Each electronic Biller reserves the right to accept or deny your
request to receive electronic bills.
C. Authorization to obtain bill data - Your activation of the electronic bill feature for a Biller shall be deemed by us
to be your authorization for us to obtain bill data from the Biller on your behalf. For some Billers, you will be asked
to provide us with your user name and password for that Biller. By providing us with such information, you authorize
us to use the information to obtain your bill data.
D. Notification - The Service will use its best efforts to present all of your electronic bills promptly. In addition to
notification within the Service, the Service may send an e-mail notification to the e-mail address listed for your
account. It is your sole responsibility to ensure that this information is accurate. In the event you do not receive
notification, it is your responsibility to periodically logon to the Service and check on the delivery of new electronic
bills. The time for notification may vary from Biller to Biller. You are responsible for ensuring timely payment of all
bills.
E. Cancellation of electronic bill notification - The electronic Biller reserves the right to cancel the presentment of
electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation
of your electronic bill presentment may vary from Biller to Biller. It may take up to sixty (60) days, depending on the
billing cycle of each Biller. The Service will notify your electronic Biller(s) as to the change in status of your account
and it is your sole responsibility to make arrangements for an alternative form of bill delivery. The Service will not be
responsible for presenting any electronic bills that are already in process at the time of cancellation.
Rev. 07/16
F. Non-Delivery of electronic bill(s) - You agree to hold the Service harmless should the Biller fail to deliver your
statement(s). You are responsible for ensuring timely payment of all bills. Copies of previously delivered bills must
be requested from the Biller directly.
G. Accuracy and dispute of electronic bill - The Service is not responsible for the accuracy of your electronic bill(s).
The Service is only responsible for presenting the information we receive from the Biller. Any discrepancies or
disputes regarding the accuracy of your electronic bill summary or detail must be addressed with the Biller directly.
H. This Agreement does not alter your liability or obligations that currently exist between you and your Billers.
Password and Security
Individual consumers and sole proprietorships shall use the Electronic Banking Authentication Credentials and are
not provided any additional Authentication Credentials to access the Service.
Business customers, other than sole proprietors, are provided a user ID and password to access the Service. If you
need a user ID and password for an additional user of the Service, you will designate privilege access for such user
within Old National Online Business Bill Pay by providing that user with a unique user ID and password.
Your enrollment into the Service may not be fulfilled if the Service cannot verify your identity or other
necessary information. Through your enrollment in the Service, you agree that the Service reserves the
right to request a review of your credit rating at its own expense through an authorized bureau. In
addition, you agree that the Service reserves the right to obtain financial information regarding your
account from a Biller or your financial institution (for example, to resolve payment posting problems or
for verification).
Disclosure of Account Information to Third Parties
We may disclose information to third parties about you or your account or your transactions in the following instances:
Where it is necessary for completing transactions through Electronic Banking or to investigate or resolve a problem
related to a transfer or payment;
Where it is necessary for activating additional services;
In order to verify the existence and condition of your account to a third party, such as a credit bureau or Biller;
In order to comply with a governmental agency or court orders or in connection with fraud prevention or an
investigation;
On a closed account, if we reasonably believe you have mishandled it; or,
If you give us your written permission.
Failed or Returned Transactions
In using the Service, you are requesting the Service to make payments for you from your Payment Account. If we are
unable to complete the transaction for any reason associated with your Payment Account (for example, there are
insufficient funds in your Payment Account to cover the transaction), the transaction may not be completed. In some
instances, you will receive a return notice from the Service. In each such case, you agree that:
You will reimburse the Service immediately upon demand the transaction amount that has been returned to the
Service;
For any amount not reimbursed to the Service within fifteen (15) days of the initial notification, a late charge equal
to 1.5% monthly interest or the legal maximum, whichever rate is lower, for any unpaid amounts may be imposed;
You may be assessed a fee by the Service if the transaction is returned because you have insufficient funds in your
Payment Account to cover the requested payment. In addition, you may be assessed a fee by your financial
institution as a result of the return that is separate from and in addition to any fee assessed by the Service;
You will reimburse the Service for any fees or costs it incurs in attempting to collect the amount of the return from
Rev. 07/16
you; and,
The Service is authorized to report the facts concerning the return to any credit reporting agency.
Biller Limitation
Old National reserves the right to refuse or decline to make payments to any Biller to whom you may direct a payment.
The Service will notify you promptly if it decides to refuse to pay a Biller designated by you. This notification is not
required if you attempt to make a prohibited payment or an exception payment under this Agreement.
Returned Payments
In using the Service, you understand that Billers and/or the United States Postal Service may return payments to the
Service for various reasons such as, but not limited to, Biller’s forwarding address expired; Biller account number is
not valid; Biller is unable to locate account; or Biller account is paid in full. The Service will use its best efforts to
research and correct the returned payment and return it to your Biller, or void the payment and credit your Payment
Account. You may receive notification from the Service.
Telephone us at 1-800-844-1720, or write us at One Main Street, Evansville, IN 47708 or e-mail us at
[email protected] as soon as you can, if you think your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days
after we sent the FIRST statement on which the problem or error appeared. Old National may not immediately receive
e-mail that you send. We will not take actions based on your e-mail requests until Old National actually receives your
message and has a reasonable opportunity to act.
Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an
error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business
days. We will determine whether an error occurred within ten (10) business days after we hear from you and will
correct any error promptly. If we need more time, however, we may take up to forty five (45) days to investigate your
complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount
you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.
If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we
may not credit your account.
We will tell you the results within three (3) business days after completing our investigation. If we decide that there
was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our
investigation. If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the
first deposit to the account was made, the applicable time periods for action shall be twenty (20) business days in place
of ten (10) business days. If a notice of error involves an electronic funds transfer that was initiated in a foreign
country, occurred within thirty (30) days after the first deposit to the account was made, or is a point of sale debit card
transaction, the applicable time period for action shall be ninety (90) calendar days in place of forty five (45) calendar
days.
Limitation of Liability
Liability for Unauthorized Transfers
Rev. 07/16
Tell us AT ONCE if you believe your Audio Response/Personal Computer Authentication Credentials has been lost
or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your
account (plus your maximum overdraft line of credit). If you tell us within two (2) business days after you learn of the
loss or theft of your Authentication Credentials, you can lose no more than $50.00 if someone used them without your
permission. If you do NOT tell us within two (2) business days, and we can prove that we could have stopped the
unauthorized usage, you could lose as much as $500.00. Also, if you do not tell us within sixty (60) days after the
statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we
could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or
a hospital stay) kept you from telling us, we will extend the time periods. If you believe that your Authentication
Credentials have been lost or stolen or that someone has transferred or may transfer money from your account without
your permission, contact us immediately.
Business Days
For purposes of these electronic transfer disclosures our business days are Monday through Friday. Holidays are not
included.
Documentation and Periodic Statement
You will get a monthly account statement from us, unless there are no transactions in a particular month. In any case,
you will get a statement quarterly.
Our Liability for Failure to Make Transfers
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement
with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable,
for instance:
If, through no fault of ours, you do not have enough money in your account to make the transfer or go over the credit
limit on your overdraft line.
If the money in your account is subject to legal process or other claim restricting such transfer.
If the circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable
precautions that we have taken.
There may be other exceptions stated in our Deposit Account Agreement with you.
Confidentiality
We will only disclose information to third parties about your account or the transfers you make: to complete transfers
as necessary; to verify the existence and condition of your account upon the request of a third party, such as a credit
bureau or merchant; to comply with government agency or court orders; or if you give us your written permission.
Pre-authorized Transfers
You may arrange for us to complete the following pre-authorized transfers to your deposit accounts:
Accept direct deposits from your employer or other financial institutions to your checking or savings account;
Accept direct deposits from the U.S. Treasury Department to your checking or savings account. Accept pension
payments, annuity payments, dividend payments and similar regular payments; and
Transfers initiated by telephone or through Online Banking.
ADDITIONAL PROVISIONS APPLICABLE ONLY TO BUSINESS
ACCOUNTS
Rev. 07/16
Protecting Your Authentication Credentials
You agree that we may send notices and other communications, including Authentication Credentials confirmation to
the current address shown in our records, whether or not that address includes a designation of delivery to the attention
of any particular individual. You further agree that Old National Bank will not be responsible or liable in any way if
information is intercepted by an unauthorized person either in transit or at your place of business. Old National Bank
will have no liability to you for any unauthorized payment or transfer made using your Authentication
Credentials that occurs before you have notified us of possible unauthorized use and we have had a reasonable
opportunity to act on that notice.
Acknowledgement of Commercially Reasonable Security Procedures
By using Electronic Banking, you acknowledge and agree that this Agreement sets forth security procedures for
electronic banking transactions that are commercially reasonable. You agree to be bound by instructions, whether
authorized or unauthorized, which we implement in compliance with these procedures, unless you have given us prior
notice of possible unauthorized use, as described above, and we have had a reasonable opportunity to act on such
notice.
Rev. 04/2016
Copyright © 2009 Old National Bank. All Rights Reserved.
Rev. 07/16