County Buildings, Stafford DDI (01785) 276148 Please ask for Tina Randall Email:[email protected] Corporate Review Committee Wednesday, 28 January 2015 2.00 pm Oak Room, County Buildings, Stafford John Tradewell Interim Chief Executive 20 January 2015 AGENDA 1. Apologies 2. Declarations of Interest 3. Minutes of the meeting held on 25 November 2014 (Pages 1 - 4) 4. Quarterly Performance Report (Pages 5 - 18) Report of the Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues 5. Volunteering in Staffordshire (Pages 19 - 24) Report of the Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues 6. Outcomes of Overview and Scrutiny Work October - December 2014 (Pages 25 - 32) Report of the Democracy Manager 7. Work Programme (Pages 33 - 40) 8. MTFS Working Group Final Report (Pages 41 - 60) Report of the MTFS Working Group 9. Exclusion of the Public The Chairman to move:“That the public be excluded from the meeting for the following items of business which involve the likely disclosure of exempt information as defined in the paragraphs of Schedule 12A (as amended) of Local Government Act 1972 indicated below”. PART TWO (All reports in this section are exempt) Membership Philip Jones (Chairman) Simon Tagg (Vice-Chairman) Frank Chapman Carol Dean Brian Edwards John Francis Derrick Huckfield Kevin Jackson Brian Jenkins Kath Perry John Taylor Susan Woodward Mike Worthington Scrutiny and Support Manager: Tina Randall Tel: (01785) 276148 Note for Members of the Press and Public Filming of Meetings The Open (public) section of this meeting may be filmed for live or later broadcasting or other use, and, if you are at the meeting, you may be filmed, and are deemed to have agreed to being filmed and to the use of the recording for broadcast and/or other purposes. Recording by Press and Public Recording (including by the use of social media) by the Press and Public is permitted from the public seating area provided it does not, in the opinion of the chairman, disrupt the meeting. Agenda Item 3 Minutes of the Corporate Review Committee Meeting held on 25 November 2014 Present: Philip Jones (Chairman) Attendance Simon Tagg (Vice-Chairman) Frank Chapman Brian Edwards John Francis Derrick Huckfield Kevin Jackson Brian Jenkins Kath Perry John Taylor Susan Woodward Mike Worthington Also in attendance: Ian Parry PART ONE 34. Declarations of Interest There were no declarations of interest. 35. Minutes of the meeting held on 14 October 2014 RESOLVED: The minutes were approved as a correct record. 36. Corporate Complaints Annual Report 2013-14 The Committee considered the Corporate Complaints Annual Report which was presented by the Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues. This is the first full year that the Corporate Complaints Team has administered the corporate complaints service. Complaints regarding adults and children’s social care are administered separately by the Team, and scrutinised by the Safe and Strong Communities Select Committee. In considering the report Members queried the accuracy of the reported number of complaints made via Councillors; whether the total number of complaints included complaints made to Councillors about highways issues and whether there was an aggregate of all ‘complaints’ brought to the Council, and asked if examples of complaints could be included in the report. The report only included the number of formal complaints made by Councillors that are reported through to the Council Call Centre. These are then recorded by the Corporate Complaints Team. Many highways issues are dealt with by the frontline highways team. It is only those complaints that are not resolved at the frontline level within the stated timescale, and then reported to the Corporate Complaints team that are included in the reported figures. Examples of complaints are not included in the report to ensure complainants’ confidentiality. Members asked if next year’s report could make it clear that the report is a formal complaints report. The Complaints team work with all service areas -1- Page 1 to ensure that intelligence regarding issues being raised by the public are captured and learned from. Members highlighted the role that they have in resolving complaints and the intelligence that they gather regarding public concerns about issues and the Council’s performance in dealing with matters of concern. The Cabinet Member acknowledged the important role that Members have in reflecting an understanding of public concerns, but reiterated that this report was about formal complaints, although both concerns and formal complaints were important. Public concerns are however captured in a different way. Members wanted to understand the performance of the Council in regard to all complaints and asked where the complaints regarding adults social care services provided by Staffordshire and Stoke on Trent Partnership NHS Trust were reported. The County Council Corporate Complaints Team administers all adults’ social care complaints in accordance with the Regulations. The complaints are all seen by the Corporate Complaints Team and are reported to the Trust Board, but are reported to the Council’s Commissioner for Care and his Senior Leadership Team on a regular basis. It was explained that details of these complaints are reported to the Healthy Staffordshire Select Committee for scrutiny on a regular basis. Members reiterated that they would like to see a complaints report that captured residents’ concerns resolved at the frontline as well as formal complaints so they have a complete picture of residents’ concerns, and asked that a further breakdown of the time taken to resolve complaints at Stage 2 be provided in bar chart format. Members also sought reassurance that we are learning from complaints where the outcome is maladministration or personal injustice and that all Members are made aware of any changes made as a result. Finally, they requested that it be made clear that the details of complaints recorded as ‘Staff Related’ are against staff rather than by staff. RESOLVED: That Members of the Committee visit the Corporate Complaints Team to see how complaints are managed; That the amendments made in regard to content of the report are made to next year’s report. 37. Community Engagement Report The Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues introduced the report that reflects a new approach to the way it was planned to engage with communities so that we commission services to meet their needs, taking into account changes in the way people are leading their lives, specifically the increasing use of, and reliance on, social media. Members sought reassurance that we are not duplicating work being undertaken by Staffordshire Police and local councils, but that the Observatory were working closely with them. It was explained that it was a partnership project and information was fed in from various partners and shared with them. -2- Page 2 Members reiterated that they are a rich source of intelligence regarding local communities and asked how this resource is tapped into. Members are represented on school governing bodies and there should be a mechanism for feeding back their views. The Cabinet Member acknowledged that he would welcome suggestions as to how this could be improved. Members acknowledged the success of the Members’ Events. Members proposed that the Committee set up a Working Group to explore capturing the elected Member role in community engagement. An issue was raised illustrating the importance of feedback to Members on progress with consultations. Members asked if there was any detail of the relative use and effectiveness of the various methods of engagement shown in the diagram in Appendix 1 of the report. Details of numbers of people who are using and have responded by these different methods of engagement are reflected in final reports. Different types of engagement are used according to the purpose of the engagement. Whilst recognising the importance of social media, Members stressed that many people do not use social media and that we would still need to capture their views. The same credence is given to complainants who use more conventional methods of engagement as to those who use social media. Members stated that the Locality Forums work very well in South Staffordshire and consideration could be given to introducing them in other parts of the county. This links in with the ‘Localities – new ways of working’ item on the Work Programme. RESOLVED: A Working Group is established to explore capturing the elected Member role in community engagement. That consideration is given to rolling out Locality Forums across Staffordshire. 38. Work Programme - November 2014 The 6 January meeting would be retained in the calendar in case of call-in(s). Members requested that the visit to the Corporate Complaints Team be added to the Work Programme and that the item on the Shape of Local Government, debated initially at the last Council meeting, be prioritised and that the Scrutiny and Support Manager consider the mechanisms by which this discussion could be considered, allowing a significant amount of time for debate, and report back to the Committee. The Scrutiny and Support Manager reported that the item on Volunteering in Staffordshire would now be considered at the meeting on 28 January and that an update on Transformation would be added to this Agenda. Members requested that a Working Group be established to explore capturing the elected Member role in community engagement further. Consideration could be given to combining this item with the item on Locality working. Members also considered the role of Members in Commissioning be prioritised. RESOLVED: That the above amendments be made to the Work Programme. Chairman -3- Page 3 Page 4 Agenda Item 4 Local Members’ Interest n/a Corporate Review Committee – 28th January 2015 Quarterly Performance Report Recommendations That Scrutiny members: 1. Note and challenge the performance position and advise of any further information or action required. 2. Provide feedback on the performance report itself. Report of Philip Atkins, Leader of the Council and Ian Parry, Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues Summary What is the Scrutiny Committee being asked to do and why? Scrutiny Committee is being asked to note and challenge the performance position and to be assured that performance is aligned to the Strategic Plan. Report Background This report follows on from previous presentations to Corporate Review Committee in relation to the Strategic Plan and the Business Plan. This is the position for Quarter 2, 2014/15. Page 5 Quarterly Performance Report Report Summary from Philip Atkins, Leader of the Council and Ian Parry, Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues Philip Atkins, Leader of the Council, said: “Staffordshire County Council, working with partners and business, has successfully laid the foundations for a stronger, more diverse economy offering our people more highly-skilled, better paid jobs. Our enterprise earned royal recognition when The Queen and The Duke of Edinburgh opened two new businesses at i54 South Staffordshire in the autumn. The development epitomises how we are working collaboratively, at pace, for a more prosperous future for Staffordshire people. “Unemployment continues to fall, more quality jobs are being created, and as a result we are winning more investment from Government to accelerate the work we are doing. We continue investing in sites to attract cutting edge companies to Staffordshire, investing in training so that our people have the right skills to compete for the better paid jobs and the opportunities they bring, and improving standards in education to ensure that Staffordshire’s young people leave school with bright futures ahead of them.” Ian Parry, Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues, said: “Crime in Staffordshire continues to fall, and working with partners we continue to turn around the lives of people young and old in some of Staffordshire’s most troubled families. “Older people are getting more support to choose the care they need and live the lives they want, and the numbers of children coming into our care are stabilising. “There is more hard work ahead, but the County Council will continue to work with partners and the public to find new ways of delivering results and value for money for local people.” Page 6 Report Summary 1. This Quarterly Performance Report provides an overview of Staffordshire County Council’s performance and highlights the progress we are making in delivering our three priority outcomes focussed upon ensuring: • • • 2. The people of Staffordshire will be able to access more good jobs and feel the benefits of economic growth The people of Staffordshire will be healthier and more independent The people of Staffordshire will feel safer, happier and more supported in and by their community This report also provides an update on our continuing drive to be a well-run council, including the financial position of the county council and delivery of the Medium Term Financial Strategy. Report Commissioner: Kate Waterhouse Job Title: Head of Insight, Planning and Performance Tel. No: 01785 277893 Email: [email protected] Page 7 O U TCOM E O N E—T H E PEOPLE OF STAFFORDSH IRE W ILL BE ABLE T O ACCESS M ORE GOOD JOBS AN D FEEL TH E BEN EFITS OF ECON OMIC GROW TH Quarter Two, 2014/15 W ORKLESSN ESS ECON OMIC PROSPERITY U N EMPLOYMEN T BU SINESS ST ART U PS N umber of business start-ups, April 2012—July 2014 Percentage of working age job seekers allowance claimants, April 2013— September 2014 600 5% 500 The percentage of JSA claimants in Staffordshire (1.2%) continues to be below both that for the W est Midlands (2.8%) and England and W ales (2.2%). 4% 3% 2% 1% England and W ales 300 200 100 0 Sep-14 Jul-14 Aug-14 Jun-14 Apr-14 May-14 Mar-14 Feb-14 Jan-14 Dec-13 Nov-13 Sep-13 Staffordshire Oct-13 Aug-13 Jul-13 Jun-13 May-13 Page 8 Apr-13 0% 400 April May June July Aug 2012/13 West Midlands G Source: NOMIS Sept Oct 2013/14 Nov Dec Jan Feb March 2014/15 Source: BankSearch The number of new business start-ups fell by 5% between April 2014-July 2014 compared with the same period in 2013. However, Staffordshire consistently outperforms the national and regional business A survival rates. EDU CATION AN D SKILLS SCH OO L O FSTED RAT IN GS KEY ST AGE 4 ATT AIN MEN T Percentage of schools rated as good or outstanding by Ofsted, August 2010 - August 2014 As of August 2014, 79% of all schools in Staffordshire 85% were rated as being 'Good 80% or Outstanding' by Ofsted, 75% compared to 81% nationally. The target is for 80% of 70% schools to be ‘Good or 65% Outstanding’ by 2015 and 60% 90% to be ‘Good or 55% Outstanding’ by 2016. 50% Aug-10 Aug-11 Staffordshire Source: Ofsted Aug-12 England Aug-13 Aug 14* Statistical Neighbours * Provisional Ofsted data for management information (not official statistics). Percentage of pupils achieving 5+ A*-C grades including English and Maths, 2008 - 2014 There has been a 70% reduction in the percentage of pupils 60% achieving 5+ A*-C 50% grades including 40% English and Maths 30% (54.4%), however 20% Staffordshire remains above the 10% national average 0% 2008 2009 2010 2011 2012 2013 2014* (52.6%). Staffordshire A Source: DfE National * Provisional unvalidated results. Validated results released January 2015 A Outcome One – The people of Staffordshire will be able to access more good jobs and feel the benefits of economic growth Performance Summary The Job Seekers Allowance (JSA) claimant rate in Staffordshire continues to decrease and remains below the national average and our neighbouring authorities. In September 2014, 1.2% of Staffordshire’s working age population claimed JSA, compared to 2.2% nationally. The number of new business start-ups fell by 5% between April and July 2014 compared with the same period in 2013. However, this needs to be considered alongside the reduction in job seekers allowance claimants and the high rate of business survival. In Staffordshire, 62% of businesses created in 2009 were still in operation after three years, compared to 59.7% nationally. As at August 2014, 79% of schools in Staffordshire were rated as good or outstanding by Ofsted which is an increase of 20 percentage points since 2010. This is lower than the national average (81%), but slightly above our statistical neighbours (78%). The county council has set a target of 80% of all schools in Staffordshire being ‘good or better’ by August 2015 and 90% of all schools being 'good or better' by August 2016. Provisional, unvalidated results show that the number of pupils achieving 5 or more grade A*-C GCSEs including English and Maths has reduced in 2014 compared with 2013. However, Staffordshire is still performing above the national average with 54.4% of pupils achieving this level compared to 52.6% nationally. The drop in results can be attributed to changes in the way that the results are recorded this year. This is the first time that a pupil’s first attempt at an exam counts in terms of the results, rather than their final or ‘best’ attempt. Priority Actions The county council and Entrust will continue to support schools in order to improve results at Key Stage 4. The county council and Entrust provide access to a wide range of support to schools including help in specific subject areas, behaviour support and work with teaching and learning mentors to help them progress and improve. Following approval in July 2014, the £82.2million Growth Deal was signed in October 2014. This will result in thousands of new jobs being created in Staffordshire and it is also estimated that the growth deal will bring a further £10million from public and private sector investment. Development work is due to begin from April 2015 and the investment will support the long-term economic plan drawn up by the Stoke-on-Trent and Staffordshire Enterprise Partnership. Projects scheduled for 2015/16 are the development of the Lichfield Park employment site (1,100 jobs), Meaford employment site near Stone (2,200 jobs) and Bericote Four Ashes employment site in South Staffordshire (1,080 jobs). There will also be £16.1million investment to construct the Stafford Western Access Route, which will aid growth and cut congestion in Stafford. Current Activity In October 2014, Jaguar Land Rover’s new engine manufacturing centre and a new facility for the hi-tech printing firm, International Security Printers were officially opened on the i54 South Staffordshire employment site by the Queen and the Duke of Edinburgh. i54 South Staffordshire is being developed in partnership by Staffordshire County Council, South Staffordshire Council and Wolverhampton City Council. Jaguar Land Rover’s engine manufacturing centre will employ 1,400 staff when it reaches full capacity, bringing the total number of jobs on site to 2,000. The growth deal investment will also support the Local Enterprise Partnership’s Advanced Manufacturing Skills Hub, which will provide the skills and engineers needed by businesses and will increase traineeships and apprenticeships opportunities. Phase one of the hub is now running in Tamworth, Stoke-on-Trent and Newcastle. The Torc Professional and Technical Centre officially opened in Tamworth in October 2014. The centre forms part of South Staffordshire College’s manufacturing and Page 9 engineering skills hub which will also include an automotive and engineering centre. New electrical engineering courses started on site in September 2014. Since May 2014, the Superfast Staffordshire broadband project has provided over 20,000 homes and businesses in Staffordshire with the ability to receive fibre broadband. The £27million partnership programme is in addition to BT’s commercial roll-out that aims to connect more than 370,000 Staffordshire premises by the end of 2014. The combined investment from Superfast Staffordshire, BT and other private sector programme will mean 95% of homes and businesses across the county having access to super-fast broadband by Spring 2016. In October 2014 an interactive map went live which enables Staffordshire residents to do a postcode search to find out when and where fibre basedbroadband is likely to become available in their area. The map is available to view and search via the following link: http://superfaststaffordshire.co.uk/where-and-when/where-and-when/ Page 10 O U TCOME T W O —T H E PEOPLE OF STAFFORDSH IRE W ILL BE H EALTH IER AN D MORE IN DEPEN DEN T Quarter Two, 2014/15 H EALTH Y LIFESTYLES SOCIAL C ARE H EALTH Y LIFE EX PECT AN CY SU PPO RT Percentage of life spent in good health, 2010-2012 90% 80% 70% 60% 50% 40% 30% 20% Page 11 10% 0% Males Females Staffordshire West Midlands England Source: Office for National Statistics Males in Staffordshire spend a larger proportion of their life in 'good' health compared with females in Staffordshire and males in the W est Midlands and England. Females in Staffordshire spend a smaller proportion of their life in 'good' health compared with females in the W est Midlands A and England. Percentage of social care users that feel that they are supported to make their own decisions about their social care and/or services, April 2013 - July 2014 Staffordshire 100% remains above the 90% national average in 80% respect to the 70% percentage of 60% respondents of the 50% 40% Adult Social Care 30% Survey that feel that 20% they are supported 10% to make their own 0% decisions about their social care Staffordshire West Midlands (2013/14 outturn) and/or England (2013/14 outturn) Family Group (2013/14 outturn) G services. Source: Adult Social Care Survey PH YSICAL A CT IVITY I N D EPEND EN CE Percentage of respondents of the Active People Survey achieving at least 150 minutes of physical activity per week, 2012-2013 60% In 2013, Staffordshire had a 50% similar percentage of adults achieving at 40% least 150 minutes of 30% physical activity per week compared to 20% the national average, despite a slight 10% decrease compared 0% with 2012. Staffordshire W est Midlands England Percentage of older people (65 and over) who were still at home 91 days after discharge from hospital into rehabilitation/reablement services, April 2013-August 2014 Staffordshire has 100% performed better than its 90% statistical neighbours since 80% February 2014 in respect 70% to the percentage of older 60% 50% people (65 and over) who 40% were still at home 91 days 30% after discharge from 20% hospital into rehabilitation/ 10% reablement services, 0% however Staffordshire was below the national average Staffordshire West Midlands (2013/14 outturn) in August 2014. England (2013/14 outturn) Statistical neighbours (2013/14 outturn) 2012 2013 Source: Sport England Active People Survey (figures are population estimates based on survey respondents) A R Source: Staffordshire and Stoke-on-Trent Partnership Trust A Outcome Two – The people of Staffordshire will be healthier and more independent Performance Summary Although overall life expectancy is higher for females (83.0) than males (79.4) in Staffordshire, the latest figures show that the healthy life expectancy for males (64.5) is higher than females (62.3). Males spend a larger proportion of their life in 'good' health compared with females in Staffordshire. Staffordshire’s males also spend longer in good health than males in the West Midlands and England, whereas Staffordshire’s females spend a smaller proportion of their life in good health compared with females in the West Midlands and England. In 2013, Staffordshire had a similar percentage of adults achieving at least 150 minutes of physical activity per week compared to the national average, despite a slight decrease compared with 2012. In 2013, Cannock Chase and Tamworth were significantly worse than the national average and Lichfield and South Staffordshire were significantly better than the national average. In 2013 there was also a similar percentage of inactive adults in Staffordshire (28.5%) compared with the national average (28.9%). Cannock Chase and Tamworth were significantly worse than the national average (33.7% and 36.4% respectively) and Lichfield and Stafford were significantly better than the national average (21.2% and 24.0% respectively). Staffordshire’s performance in respect of the ‘percentage of older people who were still at home 91 days after discharge from hospital into rehabilitation/reablement services’ has been close to or above the 2013/14 national and regional benchmarks each month since the start of the 2014/15 financial year. The figures for the most recent months tend to be under-reported because where checks have not yet been completed in terms of whether a person is still at home after 91 days, they cannot be counted as being at home. The reported figures tend to rise as the outstanding checks are completed. Caution should be taken with the benchmarks for England, the West Midlands and the statistical neighbours as they represent the final outturn for the period 2013/14 and may not reflect changes in performance that have taken place since that time. Staffordshire’s apparent dip in performance in September 2013 coincided with the introduction of the new CareDirector client management system which necessitated a short break in recording during the transition to the new system. Priority Actions To increase levels of physical activity in Staffordshire, the Active Staffordshire programme is being developed. This is a joined up approach between a number of partner organisations to increase physical activity and ensure all opportunities to promote, commission and deliver physical activity are maximised. Partnership links have been made with Sport Across Staffordshire and Stoke-on-Trent (SASSOT) and an implementation plan is currently being developed to roll out this approach across the County. In terms of Adult Social Care, a Direct Payment Survey took place earlier in 2014 targeting all people in receipt of a direct payment which funds their care and support services. The aim of this survey was to test the extent to which people who use direct payments enjoy the choice that direct payments can bring. The survey results showed a high rate of satisfaction with the local choice of support available on which to spend their budgets. Over two thirds of respondents (70%, or 251 respondents) said that their direct payment had afforded them a considerable increase in choice and control. The findings of the survey will further help to improve and develop services across Staffordshire. The Care Act will become law by April 2015, although implementation is phased. It will create the need for expansion of the integrated health and social care agenda and will complement the work already undertaken by the council and its partners through the Health and Wellbeing Board. Key elements include prevention, better access to information about choice and control, and a good range of providers to choose from. This duty to promote people's wellbeing applies not just to users of services, but also to carers and is the driving force behind the new legislation. One of the factors local authorities will have to consider surrounds identifying carers in the area who might have support needs that are not being met. The new legislation with its emphasis on prevention means that carers should receive support earlier before reaching crisis point. Page 12 Current Activity There are a number of programmes currently commissioned to support individuals to change their behaviour to support their wellbeing. These include health checks, stop smoking services, weight management programmes and physical activity programmes. The health check programme is a targeted initiative aimed at identifying people over 40 with a risk of cardiovascular disease. This scheme operates across the whole of Staffordshire. Stop smoking services continue to perform well and fewer adults are smoking. Smoking during pregnancy figures are also falling, however they are still higher than the national average, particularly in Newcastle-under-Lyme and Staffordshire Moorlands. A new integrated lifestyle service for pregnant and post natal women has been commissioned in North Staffordshire. This service will provide additional capacity to identify and support pregnant smokers to quit. Weight Management programmes cover the whole of Staffordshire and have a range of commercial and public sector providers. In addition, local areas have commissioned nutrition programmes to improve healthy eating. Areas in Staffordshire have also been commissioned to deliver programmes that improve physical activity levels through increasing walking and swimming, and targeting programmes for older people. A programme of personalisation training is currently under way which targets operational staff in the Stoke-on-Trent and Staffordshire Partnership Trust to further embed the personalisation agenda. Work continues with our partners to understand and improve adult social care users’ experience in terms of feeling supported to make their own decisions. The Personalisation and Practice Quality team supports practitioners in the Partnership Trust and the County Council by providing advice and support on personcentred assessment and support planning. Page 13 O U TCOME T H REE—T H E PEOPLE OF STAFFORDSH IRE W ILL FEEL SAFER, H APPIER AN D MORE SU PPORTED IN AN D BY TH EIR COMMU N ITY Quarter Two, 2014/15 SAFEGU ARDIN G LO OKED A FTER C HILD REN N umber of looked after children, April 2013—July 2014 Percentage of children with long term placements, April 2013—June 2014 80% 1,000 990 980 970 960 950 940 930 920 910 900 Jul-14 The number of children in long term placements had been steadily increasing and has now started to stabilise. 60% 50% 40% 30% 20% 10% Source: Staffordshire County Council Families First Jun-14 May-14 Apr-14 Mar-14 Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 Apr-13 0% May-13 Jun-14 May-14 Apr-14 Mar-14 Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 May-13 Apr-13 70% The number of children who are 'Looked After' by Staffordshire County Council increased to 977 in April 2014 but has fallen slightly to 970 at the end of July 2014. Source: Staffordshire County Council Families First Page 14 V OLU N TEERIN G C OMMU N ITY SAFETY FEELINGS O F SAFETY RECO RD ED C RIME FO RMAL AN D I N FO RMAL VO LU N TEERIN G Rate of recorded crime (per 1,000 population), April 2012—August 2014 Percentage of respondents who feel safe in their local area 100% 4.5 90% Percentage of respondents who engage in Volunteering 35% 4.0 80% Wave 14 70% 3.0 60% W ave 15 Wave 16 30% 3.5 25% 2.5 50% 20% 2.0 40% 1.5 15% 30% 1.0 20% 10% 0.5 10% 0.0 0% Wave 8 Wave 9 W ave 10 Wave 11 Wave 12 During the Day Wave 13 Wave 14 W ave 15 W ave 16 May June July Aug* 2014/15 After Dark The percentage of respondents of the Feeling the Difference Survey that felt safe in the day and after dark remains high, however there has been a slight dip in W ave 16 compared with W ave 15. Source: Feeling the Difference Survey April G Sept Oct 2013/14 Nov Dec Jan Feb March 2012/13 0% The rate of crime has decreased in August 2014 following an increase betweenGApril and July 2014. There has also been a substantial decrease compared with August 2013. Source: Staffordshire Police 5% G Formal Informal The percentage of respondents who are engaging in formal volunteering or informal volunteering has increased in W ave 16 following a dip in W ave 15. Source: Feeling the Difference Survey A Outcome Three – The people of Staffordshire will feel safer, happier and more supported in and by their community Performance Summary The percentage of respondents who are engaging in either formal volunteering (such as unpaid help for any group, club or organisation) or informal volunteering (for example unpaid help for any friends or neighbours who are not relatives) has increased in Wave 16 (March 2014) of Staffordshire’s Feeling the Difference Survey following a dip in Wave 15 (November 2013). Most respondents of the Feeling the Difference Survey stated that they felt safe during the day (98.7%). The percentage of respondents that felt safe after dark is substantially lower than during the day (84.1%), but remains high in comparison with feelings of safety after dark in previous waves. The rate of recorded crime in Staffordshire has decreased in August 2014 following an increase between April and July 2014. There has also been a substantial decrease in August 2014 compared with August 2013. Lichfield, South Staffordshire, Stafford and Staffordshire Moorlands recorded the lowest rates of crime across Staffordshire, with the rates being highest in Cannock Chase, East Staffordshire and Tamworth. There has been a 6% reduction in the number of incidents of anti-social behaviour reported to Staffordshire Police between April – August 2014 compared with April – August 2013. The Office of the Police and Crime Commissioner (OPCC) also reports on performance relating to crime and disorder for the Force (including Stoke-on-Trent). At Force level, overall incidents have remained relatively static over the last 3 years, with an average of 743 incidents per day (up to July 2014). These include crimes, anti-social behaviour incidents, alarm related incidents, domestic incidents, transport incidents and police generated activity. Crime over the past 3 years has reduced, however the last 12 months (up to July 2014) has shown a slight increase of 2.5% compared to the previous period which is an extra 1,457 crimes. There has been an average of 167 crimes per day in Staffordshire and Stoke-on-Trent. The Force has seen overall reductions in Burglary, Vehicle Crime and Criminal Damage but has experienced increases in Violence and Sexual Offences. The number of children who are 'Looked After' by Staffordshire County Council has increased over the past seven years; however the population remained static when measured at March 2013 and March 2014. Despite this, the looked after children population increased to 977 in April 2014 but has fallen slightly to 970 at the end of July 2014. There has also been an upward trend in the number of children subject of a child protection plan; however this is in line with keeping the right children safeguarded and is now around the expected value for similar Local Authorities based on deprivation levels. The percentage of children in long term placements has also been steadily increasing and in June 2014 stabilised at 71%. Measures relating to safeguarding are not rated as Red, Amber or Green as targets are currently being set by Families First. Priority Actions A key priority is for every child in Staffordshire to have the best start in life and to ensure that all 0-5 year olds are safe, healthy and ultimately achieve at school. Although the county council funds and provides a wide range of support for under 5s and their families, only 25% of families are benefiting from the services that are currently commissioned by Staffordshire County Council and only a quarter of these are from the most deprived communities in the county. Parents and communities have therefore been asked to take part in a major public consultation on proposals to change how the county council helps parents to give their children the best start in life. The new proposals aim to help make more children under 5 happier, healthier and ready for school. This will be achieved by using resources differently and working with partners to focus more effort on connecting parents to what they need, when they need it and in a wider range of settings. The Building Resilient Families and Communities (BRFC) programme, which is Stafforshire’s approach to the government led ‘Troubled Families’ initiative has helped turn around the lives of over 940 families in the county. The purpose of the programme is to help bring security and opportunity to families and Page 15 communities in Staffordshire by helping families get back into work and school, reduce anti-social behaviour and prevent young people from committing crime. The BRFC programme is working with over 1,400 families, and is on track to meet the government’s target to turn around 1,390 families by March 2015. Staffordshire ranks in the leading 30% of local authorities in the country and will now help to develop a new tool to demonstrate how the programme is saving public money. Current Activity More than 2,700 children have been registered for the free childcare places through the county council’s Think2 scheme. Parents on Working Tax Credits whose household income is below £16,190 and those meeting the benefits criteria for free school meals are also eligible for the free places. Parents can check if they qualify and apply at www.staffordshire.gov.uk/think2. Staffordshire County Council has been awarded £29,750 by the Big Lottery Fund to help voluntary organisations, community groups and social enterprises across Staffordshire bid for a total of £25million joint funding from the European Social Fund and the Big Lottery Fund. The project will work with the Staffordshire and Stoke-on-Trent Enterprise Partnership and the local voluntary and community sector to provide support, advice and guidance to organisations at a series of information events, roadshows, and networking opportunities. Page 16 A W ELL-RU N C OU N CIL—CORPORATE H EALTH Quarter Two, 2014/15 FIN AN CE/T RAN SFORMATION Revenue Budget Variance Capital Programme Previous 3.2% Latest Previous Latest Previous Latest -0.1% The latest revenue forecast outturn shows an overspend of £8.6m (1.7%). Since quarter 1, action has been taken to address identified risks. The latest capital outturn projection is £131.5m, compared to the quarter 1 forecast of £145.5m, a decrease of 9.6%. This projection is a fully funded position. -5.5% Previous Page 17 1.7% Latest H U MAN RESOU RCES Percentage of available days lost due to sickness absence (including schools) Savings Tracker Percentage of available days lost to sickness absence, including schools (rolling 12 months) Undelivered Low Medium High Delivered £35.3 million Savings are categorised into confidence of Quarter 2 delivery. The latest position shows that we Undelivered are currently under target due to a range of factors including delays in Medium implementing the Youth Offer, additional notice for ending Early Years contracts, the non High delivery of the Information, Advice and Delivered Guidance savings, and the risks of achieving savings across the local health and care economy. Source: Staffordshire County Council Finance & Resources 3.5% 3.0% Percentage of available days lost £39.4 million Quarter 1 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Q1 Q2 Q3 Q4 2011/12 Short term Long term Q1 Q2 Q3 2012/13 Local Government Q4 Q1 Q2 Q3 2013/14 Public Sector same size Q4 Q1 2014/15 Private Sector same size Staffordshire County Council (including schools) consistently performs better than the public sector (same size) comparison in terms of the percentage of available days lost due to sickness absence. The average number of days lost between Quarter 2, 2013/14 and Quarter1, 2014/15 due to sickness absence was 7.19 (2.75%). Source: Staffordshire County Council Human Resources and Chartered Institute of Personnel and Development Link to Strategic Plan – This report details performance against the three outcomes in the Strategic Plan and our continuing drive to be a well-run council. Link to Other Overview and Scrutiny Activity – Performance against our outcomes and commissioning intentions will be reviewed at relevant Scrutiny Committees. Equalities and Legal Implications – These are considered as part of the performance management and business planning processes. Resource and Value for Money Implications - These are considered as part of the performance management and business planning processes. Risk Implications – The risk implications are considered as part of the performance management and business planning processes. Climate Change Implications – None identified. Health Impact Assessment screening – n/a Contact Officer Name and Job Title: Kate Waterhouse, Head of Insight, Planning and Performance Telephone No.: 01785 277893 E-mail: [email protected] Appendices/Background papers n/a Page 18 Agenda Item 5 Local Members’ Interest N/A Corporate Review Committee– 28th January 2015 Volunteering in Staffordshire Recommendation 1. That the Corporate Review Committee consider the content of the report as an update on the current progress of VAST and Staffordshire Council of Voluntary Youth Services (SCVYS) against their contracts in relation to volunteering. Report of Ian Parry, Deputy Leader and Cabinet Member for Transformation and Finance Summary What is the Select Committee being asked to do and why? 2. This report provides an update on the progress of the work of VAST and Staffordshire Council of Voluntary Youth Services (SCVYS) against their contracts in relation to volunteering. 3. At the last meeting on 25th November, the Corporate Review Committee discussed recent trends in volunteering as reported by quarterly ‘Feeling the Difference’ resident survey. The survey stated that residents self reporting as volunteering informally had reduced from 31.4% to 21.2% along with reported formal volunteering reducing from 14.7% to 13.4% between 2012 and 2013. 4. As a result, the committee requested an update on the impact of the Council’s commissioning arrangements for promoting volunteering in Staffordshire, and the performance against these contracts. Page 19 Report Background 5. Across the country volunteering plays a critical role in communities. Volunteering can take a number of forms, such as helping a neighbour with their shopping or coaching their school sports team, and is generally widespread across the country. The National Council of Voluntary Organisations (NCVO) found that approximately 15.2 million people across the UK volunteered at least once a month in 2012/131. 6. Because of the importance of volunteering, Staffordshire County Council invests nearly £800,000 in these two infrastructure organisations in order to support and develop the capacity of the voluntary sector. The Council commissions third sector infrastructure organisation VAST to develop and support the voluntary sector and SCVYS to deliver services relating to promote the growth of the voluntary sector in the delivery of positive activities for young people. 7. Both the VAST and SCVYS contracts have robust performance management arrangements. VAST submit a quarterly performance report and have formal quarterly contract management meetings with the Commissioning Delivery Hub, and SCVYS submit monthly performance reports and have monthly meetings with the Commissioner for Families to discuss performance (for more information see paragraphs 12 – 24). In addition, they are in regular contact with Staffordshire County Council and partner organisations as they fulfil their responsibilities. 8. In Staffordshire volunteers and community groups provide invaluable support to almost all of the work the local authority undertakes. As well as the thousands of formally registered volunteers across the County, Staffordshire County Council now has over a thousand volunteers, and there are many more people who volunteer informally to help their community, including activities such as: a. b. c. d. e. f. g. 1 Supporting local libraries during events and activities Acting as a school Governor Visiting prisoners Driving older people to appointments or support and befriending Test purchasing Age restricted products Acting as a Trustee for a local charity Helping out at a local Alzheimer Cafe National Council of Voluntary Organisations, 2014. How many people regularly volunteer in the UK? http://data.ncvo.org.uk/a/almanac14/how-many-people-regularly-volunteer-in-the-uk-3/ Page 20 9. It is important to acknowledge that there a number of other organisations involved in promoting and supporting volunteering in Staffordshire. However, for the purpose of this report the focus will remain on the performance of VAST and SCVYS against their contracts with Staffordshire County Council. 10. This report will now go on to give a short overview of both the current arrangements for supporting volunteering in the County and the performance data from VAST and SCVYS over the past year as requested by the Committee. Volunteering in Staffordshire VAST Progress Report 11. At the end of 2012, VAST successfully tendered to deliver the County Council’s voluntary sector Infrastructure Support Service and Volunteer Support Service. 12. The VAST contract runs from May 2013 to May 2015, with the option to extend for a further year in both 2015 and 2016, potentially extending the contract through to May 2017). The contract is worth £487,540 per annum (£325,040 Infrastructure support and £162,500 volunteering). 13. The contract is set out into two lots; Infrastructure Support Service and volunteering support. The first lot, Infrastructure Support Service has four service outcomes, to ensure: a. Staffordshire’s voluntary and community sector (VCS) infrastructure supporting service has a robust governance structure. b. Staffordshire’s VCS has a strong and influential voice c. Staffordshire’s VCS have the infrastructure, skills and knowledge for sustainability d. Staffordshire’s VCS are well connected across all sectors, particular their own and private sectors. 14. VAST provide strategic engagement and representation for local voluntary sector groups and organisations, as well as one-to-one development and support for issues such as business planning, fundraising and mentoring. 15. The second lot, Volunteering Support has two service outcomes attached: a. Ensuring Staffordshire’s volunteering supporting service has a robust governance structure. b. Staffordshire has a growing, diverse volunteering marketplace with improved quality opportunities for volunteers and voluntary and community sector organisations. Page 21 16. VAST help people to volunteer by providing support and guidance as well as helping to match them with local opportunities. In addition they support Voluntary organisations to become ‘volunteer ready’ by providing support with recruiting and managing volunteers. This includes the recently developed ”Volunteer in Staffordshire” website to match potential volunteers to suitable placements (www.volunteerinstaffordshire.org.uk). 17. In terms of supporting volunteering in Staffordshire, lot 2 is the most relevant part of the contract. The table below sets out the performance of VAST against a number of stated measures in the contract: Figure A: VAST volunteering performance statistics - Quarter 1 & 2 of 2014/15 Measure Number in Cumulative Cumulative % Target total in year of target per year last quarter (quarter 2) Supporting volunteers New volunteers 1856 2369 43.1% 5500 identified Volunteering 294 812 101.5% 800 opportunities identified Volunteers matched to 514 683 91.1% 750 opportunities Supporting targeted groups of volunteers Long term unemployed 3 12 48% 25 (6 months or more) Young people not in 107 112 448% 25 education, employment or training (NEETS) Vulnerable adults 19 31 516% 6 Supporting voluntary organisations Organisations 438 438 n/a n/a registered on Volunteer Matching System Support sessions to 156 199 82.9% 240 organisations to become volunteer ready 18. In addition VAST have engaged with 37 private and public sector organisations around Employer Supportive Volunteering, with 23 organisations participating and 130 placements being created in 2014. 19. The figures indicate that progress to develop and support Staffordshire’s volunteering community is continuing and that levels of volunteers are increasing. Page 22 Work on the performance reporting for the contract is ongoing to ensure that the data is fully robust and matches the requirements of the service specification. SCVYS Progress Report 20. Since 2011 the County Council has contracted with the Staffordshire Council for Voluntary Youth Services (SCVYS). SCVYS are not commissioned to support volunteering directly; rather they are commissioned to deliver services to promote the growth of the voluntary and community sector in the delivery of positive activities for young people. This includes: a. Engaging more young people in positive activities by facilitating access to education and recreational leisure time activities provided by the community and voluntary sector, with a particular emphasis upon hard to reach communities b. Support a wide range of volunteering placements for young people between the ages of 13 to 25. c. Deliver training and mentoring programmes to enable adults to become engaged in the delivery of the services for young people within their local community. d. Facilitate the growth of sustainable educational and recreational leisuretime activities delivered by the community and voluntary youth sector. e. Offer young people and adults the opportunity for accreditation through appropriate programmes including (but not limited to) the Duke of Edinburgh’s Award, ASDAN and Youth Achievement Awards. 21. The Service Level Agreement (SLA) runs until September 2015 and is worth £301,000 per annum. 22. SCVYS support communities and the voluntary sector to expand and grow a wide range of positive activities and help young people to take up those opportunities. So despite not directly commissioning SCVYS to increase volunteering, it is still an important part of the work they undertake. 23. All 112 member organisations of SCVYS enable the personal and social development of the young people who attend through informal learning, equality of opportunity, empowerment and voluntary participation. Weekly sessions are delivered by almost 6,000 volunteers and 253 paid workers most of whom are part time. Page 23 24. In terms of supporting volunteering in Staffordshire, Since March 2013 SCVYS has: a. Increased the amount of voluntary groups being support with from 97 to 117 b. Increased the number of adult volunteers engaged in supporting the delivery of services to young people from 4700 to 5359 c. Worked with 853 young volunteers (under 18), with 434 young people gaining accreditations d. Increased the attendance of young people regularly attended voluntary sector activities from 18500 to 19423 25. SCVYS have also been commissioned to support the transition of youth services as set out in the Youth and Community Service review. This includes undertaking local engagement work and supporting voluntary youth provision through infrastructure support to build local community capacity and to produce a detailed review of current voluntary youth participation arrangements and produce an options paper to help inform future commissioning. This contract runs from 1st May 2014 to 31st March 2015 and is worth £180,840. Conclusions 26. In conclusion, the picture for volunteering in Staffordshire is positive, and both VAST and SCVYS are delivering on their contracts effectively. However, it is important to consider how we approach supporting the voluntary sector in the future to maximise the potential of communities. 27. The current VAST contract ends in April 2015 (with an option to extend for a further year in 2015, and again in 2016) and the SCVYS contract expires 30th September 2015. The Council will have to consider how it might want to recommission voluntary sector support in the future, but no decision has been made yet. Contact Officer Andrew Donaldson Strategic Policy and Partnerships Manager T: 01785 278399 E: [email protected] Page 24 Agenda Item 6 Corporate Review – 28 January 2015 Outcomes of Overview and Scrutiny Work October – December 2014 Recommendation That Corporate Review reflects on the outcomes and impact of overview and scrutiny over the three months from October – December 2014 and identifies areas of good practice, learning and opportunities for development that will continue to enhance the work and impact of scrutiny going forward. That following consideration by Corporate Review the report be presented to the next full council meeting highlighting the work and impact of scrutiny over this period. Report of the Democracy Manager Background This report provides an overview of scrutiny work that has been undertaken since October 2014, highlighting how the Select Committees have added value to the democratic process and the priorities of the County Council and its partners. Introduction 1. From October to December 2014, key pieces of work have included: • The culmination of the Prosperous Staffordshire Select Committee’s work exploring the issue of children missing from education. The committee undertook a review following national concerns regarding the issue. The investigation highlighted strengths locally in terms of partnership working to identify and support children missing from education and led to recommendations to HMRC and the Department of Education around communication and information sharing. • The Healthy Staffordshire Select Committee’s consideration of consultations and potential substantial variations, including East Staffordshire Clinical Commissioning Group’s (CCG’s) Improving Lives Programme and the draft strategy for emotional wellbeing and mental health of children and young people and involvement in the pre-decision informal engagement process considering Better Care Fund arrangements. • Cabinet Members have provided progress reports on diverse areas of work for example the development of Dementia Centres of Excellence, Superfast Staffordshire (broadband), flood risk management, the Council’s Transformation Programme, complaints management and the Youth and Community service. • Three Healthy Staffordshire Select Committee Joint Accountability Sessions have taken place with Burton Hospitals NHS Trust, South Staffordshire and Shropshire Healthcare NHS Foundation Trust and with Mid Staffordshire NHS Foundation Trust before the Trust was dissolved in November 2014. • Consideration of the effectiveness of partnership arrangements including the receipt of the, annual reports of Staffordshire Safeguarding Children Board Page 25 and Staffordshire and Stoke on Trent Adult Safeguarding Partnership and an update on Infrastructure+. Corporate Review 2. In October the Committee received reports in respect of the Council’s performance and transformation progress. These discussions led to a recommendation that volunteering be considered in more detail. Specifically there was a request to investigate the impact of funding provided through VAST and Staffordshire Council of Voluntary Youth Services (SKVYS) service level agreements to promote volunteering in Staffordshire. The outcome of discussions on the Transformation update was that further consideration be given at a future meeting to the lessons learned from the Infrastructure+ project. 3. The Committee considered a report detailing scrutiny outcomes between July and September and requested that the report be presented to full Council. This took place on 11 December. Of particular note is the contribution to policy development that the Safe and Strong Communities Select Committee made in regard to Best Start; the work that Prosperous Staffordshire Select Committee had completed in regard to children missing out on education; Healthy Staffordshire Select Committee’s responses to high profile consultations and Corporate Review’s work in response to call ins and performance monitoring. The report presented to full Council is available at http://moderngov.staffordshire.gov.uk/documents/s56441/Outcomes%20of%20O verview%20and%20Scrutiny%20Work%20July%20September%202014.pdf 4. The November meeting focussed on two main items – the Corporate Complaints Report for 2013-14 and a report on community engagement. Members wanted it to be made clear that the report related to the formal complaints made to the Council. It was commented that informal complaints made to Councillors and resolved at a local level are a rich source of information regarding public concerns. (This discussion fed into discussion later on the agenda in regard to community engagement). Importantly Members sought reassurance that the Council was learning from cases where the outcome of review is maladministration or personal injustice and that Members are made aware of any changes made. A request was made that Members visit the Corporate Complaints team. The report on community engagement led to recommendation that a Working Group be established to explore how the elected member role in community engagement is captured. Medium Term Financial Strategy 5. The MTFS Working Group met on the 10 November with the Head of Families First. Families First provides children’s social care services in Staffordshire. The Working Group focussed on the amount that is spent on supporting looked after children and in particular the costs of different placement types. A number of other important issues were referred to including the work undertaken to prevent children becoming looked after in the first place and the need to seek permanency for children as promptly as possible through, for example, adoption Page 26 where appropriate. This session was followed up on the 17 November by a meeting with the Cabinet Member for Children and Community Safety. 6. On the 18 November the Working Group met with the Chief Executive of the Staffordshire and Stoke on Trent Partnership NHS Trust which provides adult social care services. Members concentrated on the details of the contract between the Trust and the Council, in particular the ongoing cost of the services provided, the ability to make efficiency savings through integration and where those savings sit. They also discussed the impact of legislation on the contract and the MTFS and the future of the contract going forward. On the 5 December the Working Group met with the Cabinet Member for Health, Care and Wellbeing to explore a number of issues in more detail. 7. During December the Working Group met on an additional two occasions to pull together their findings and consider the first draft strategic plan 2015-19 and the Medium Term Financial Strategy 2015-2020. A number of points were identified by the group. General points included, that big decisions should be taken collectively, that there needs to be clarity around preventing the predicted overspend, forecasting the financial position in five years time is challenging and that some areas of the Council may need to come under more pressure to subsidise other areas. The Working Group will be presenting their findings to the 28 January Corporate Review meeting. Safe and Strong Communities Select Committee 8. The Safe and Strong Communities Select Committee met on four occasions. The Committee received its regular reports on the Customer Service’s Annual Report on adult social care; the Staffordshire and Stoke on Trent Adult Safeguarding Partnership Board Annual Report 2013/14 and the Annual Report of the Staffordshire Safeguarding Children Board. Members requested that complaints made to Staffordshire and Stoke on Trent Partnership NHS Trust were scrutinised by the Healthy Staffordshire Select Committee. 9. The Committee continues to scrutinise the outcome of the review of youth and community services. Members were keen to see the impact of changes in the service. Arrangements have been made for Members to see the live database that SCVYS have developed mapping existing activities. There will be further scrutiny of progress at the January meeting. 10. In November Members undertook Level 1 Safeguarding training and in December members had a single item agenda on child sexual exploitation, following their earlier review of the topic, and high profile national reports. Jonathan Drake, interim Assistant Chief Constable from Staffordshire Police attended to give an overview of the current position in Staffordshire and work that was being done to target this crime. Given the vulnerability of looked after children, Members of the Corporate Parenting Panel were invited to attend this meeting. Representatives from Stoke City Council were also invited. Members expressed concerns regarding taxi licensing practices. In advance of the meeting the Chairman had written to local borough and district councils asking them for details of their current practices and enclosing an extract from the Jay Report on child sexual Page 27 exploitation in Rotherham, asking for their comments. As a result borough and district councils will discuss licensing practices at their Responsible Bodies Group and the Safeguarding Children’s Board will consider training and safeguarding policy and procedure in this regard and report back to the Committee for further consideration. Members have asked to be updated on the Board’s action plan on the recommendations in the Jay report and will continue to scrutinise this topic on a quarterly basis. Members asked what specialist intervention services had been commissioned locally and were interested to learn that there was an opportunity to review arrangements with Stoke City Council. Prosperous Staffordshire 11. The Committee has met on three occasions and has received updates on Superfast Broadband, the W2R project at Four Ashes, the Transport Review, HS2, the Countryside Estate Management Review and flood risk management arrangements. 12. The Superfast Broadband project is progressing well and the only concern that Members raised was in regard to the small percentage of household/premises that will not have coverage. It was proposed that the Vice Chairman share Severn Trent Water Authority contact details with the Project Manager to explore the possibility of resolving coverage in these areas. 13. The W2R project will be accepting waste from Telford and Wrekin from 2016. Discussion with the Ministry of Justice and private developers is being undertaken at the Bericote Industrial Estate regarding a combined heat and power network to utilise waste heat from the plant. 14. In regard to the transport review, Members supported the Cabinet Member’s proposals in regard to independent travel training and the move of Special Educational Needs children from bespoke home to school transport to public transport. This was being undertaken with the proviso that pupil safety should be fully considered and the option to return to bespoke transport be retained if difficulties were encountered in using public transport. 15. The Cabinet Member offered to take up further discussions with HS2 Ltd in respect of issues regarding building society refusal of mortgages on properties on part of the route. 16. The Committee were updated on the soft market testing that would be undertaken in January to identify and establish a range of alternative delivery models for managing the Council’s 6,000 acre countryside estate. A further progress report will be presented for scrutiny in March 2015. 17. The Council is now in the final stages of an inter-agency agreement with Shropshire County Council. Members were updated on progress with the establishment of Schedule 3 of the Flood and Water Management Act that could establish the Council as a Sustainable Drainage System (SUDS) approving body. This could have resource implications for the Council. Members stressed the importance for all partner agencies continuing to work together on this matter. Page 28 18. The Committee has had a Working Group with representation from the Safe and Strong Select Committee reviewing children missing out on education and has now presented its final report to the Cabinet Member. The report highlighted the concerns that the Committee had in regard to children that were not known to authorities, and in particular safeguarding concerns. Members were reassured that Staffordshire had robust processes and procedures in place to track children missing out on education. The Vice Chairman has written to Her Majesty’s Revenue and Customs to ask if information could be shared between organisations and will continue to pursue this. The report has also been shared with the Children’s Commissioner and the Chair of the Safeguarding Children Board. A letter has also been sent to the Department for Education asking them to reconsider making it a requirement for parents/carers to register their school aged child with the local authority in which they live. Healthy Staffordshire Select Committee 19. The Healthy Staffordshire Select Committee has met twice, on 10 November and the 5 December 2014. On the 10 November the Cabinet Member for Health, Care and Wellbeing presented a report updating the Committee on the Better Care Fund submission which had been ‘Approved with Conditions’ in October. Members expressed concern in relation to the execution of the plan and the Cabinet Member confirmed that it was in all partners interest to succeed and that everyone was motivated to do so as the risk and the gain is shared. There was a need to move spend from acute services to community and preventative services without de-stabilising the health economy. The Cabinet Member detailed how the Better Care Fund had been challenging. The work undertaken to date was noted by the Committee and a progress update will be shared in March 2015. 20. Details of the Drugs and Alcohol Strategy were shared. The Committee were particularly interested in the outcomes achieved and those which were expected. Members asked about crime and child protection and requested reported domestic violence figures be included, to which the Cabinet Member gave an assurance they would be in future. The Committee agreed to continue to monitor the progress and effectiveness of the Strategy. 21. The Emotional Wellbeing and Mental Health of Children and Young People Strategy which is intended to look at how services can be joined up better was discussed by the Committee. Members queried the quality assurance of training and raised concerns regarding the pressures that children and young people encounter. The Emotional Wellbeing and Mental Health Lead referred to the need for schools to be ‘emotionally healthy’. The Committee agreed to form a Working Group to support the implementation of the strategy. 22. Members were advised of the outcome of the proposals for the provision of Hearing Aids by North Staffordshire CCG. The Trust’s proposals had not been supported by Committee and had been referred back to them together with a statement that the Committee had the option to refer the proposals to the Secretary of State for Health if they were approved. Page 29 23. On 5 December the Committee received an update from East Staffordshire CCG on the Improving Lives Programme. The Chief Accountable Officer referred to the engagement activity on the programme and progress made. Two bidders had been asked to put forward their solutions by the 22 December and the final bids would be submitted in February. In response to Members questions it was confirmed that the Outcomes Framework included clinical measures, patient reported measures and patient experience measures and the CCG would share the Framework with the Committee when appropriate. Members wanted assurances over the effectiveness of the outcomes framework. It was anticipated that the contract would be awarded in March 2015. More information on the engagement activity was sought to enable the Committee to feel confident that the CCG had done enough in this area. It was agreed that the CCG would return to the Committee in April to provide more information. 25. In December the Cabinet Member for Health, Care and Wellbeing provided an update on Dementia Centres of Excellence. Members queried the funding arrangements for current residents, the location of the new centres, the quality expectations of current and future provision and whether the model was financially viable. The Cabinet Member responded to the Committee’s queries and undertook to take away comments and concerns regarding the standards of the service and care provided and the need to ensure excellence. A further report will be submitted to the Committee on the 3 February 2015, providing a summary of the content of the finalised contract and areas of concern raised by Members. 26. The implication of the Care Act 2014 was submitted to the December meeting. Members noted that the Care Act includes making provision for prisoners. This was a new area of support with risks around the resources required to deliver this which could amount to approximately £700,000. The Safe and Strong Communities Select Committee will be considering the safeguarding implications of the Care Act in February. 27. Following earlier consultation with Committee Members, the Scrutiny and Support Manager introduced the revised Code of Joint Working. This code details work with the District and Borough Health Scrutiny Committees and has been in existence since 2003 and revised on a number of occasions. The Code had been amended to take into consideration the findings and recommendations from the Francis Inquiry, as national and local health provision has changed and because it is timely to reaffirm with Districts and Boroughs the roles of the different tiers of scrutiny. It was emphasised that as the County Council is the primary upper tier for health scrutiny, powers are then devolved to the District and Borough Councils. It was agreed that the Code would be taken forward for formal agreement. Health Accountability Sessions. 28. In October a Health Scrutiny Accountability Session was held to consider the performance of Mid Staffordshire NHS Foundation Trust. This was the final time that the Trust would be held to account before it was to be dissolved on the 1 November 2014. Members of the Trust’s management team, representatives from the Trust Special Administrators, Committee Members from the County, Page 30 together with Members from District and Borough Council and members of the public were in attendance. There was emphasis again on the Trust’s recruitment of nursing staff, in particular the current arrangements put in place due to a shortage. Members also discussed the Trust’s financial performance, complaints management, discharge arrangements and transition arrangements. As it was their final accountability session the Trust outlined how challenging they had found the accountability sessions and that it was well known within the hospitals that the management team attended these meetings and were challenged robustly on their performance. Representatives explained that being held to account by elected Members had focussed the Trust on the delivery of services and kept them on ‘their toes’. 29. On the 21 October the Chief Executive of Burton Hospitals NHS Trust discussed the work undertaken following on from the Sir Bruce Keogh Review in May 2013 and the Care Quality Commission (CQC) review in April 2014. Members queried the use of agency staff. The Trust had the same challenges in recruitment as elsewhere but details of a number of measures to address issues were discussed. Members queried the financial position of the Trust and it was confirmed that as a result of some of the quality improvements made, the Trust had a number of financial challenges but that this was not unique to the Trust as an acute provider or to some of the other Trusts which have been through the Keogh review process. Members referred to the consultation on surgery and sought assurances about the future of the community hospitals and were interested in the partnership arrangements with University Hospital North Staffordshire and Derby Hospitals. The Committee will continue to monitor developments and will be scrutinising the Trust in more detail at the 30 March Accountability Session. 30. In December an Accountability Session was held with South Staffordshire and Shropshire Healthcare NHS Foundation Trust. There was a focus on providing effective services to people with complex needs and learning disabilities and a case study presented. Members asked for additional information in relation to the Trust’s performance, in particular benchmarking, and comparison with similar organisations and questioned the Trust about presentation of the data concerning complaints serious incidents and compliments. Communication, in particular the sharing of information with GPs, carers and service users was discussed. Questions were also raised in respect of recruitment, the cost and use of agency staff and access to pediatric services. Looking Ahead 31. It is clear that each of the Select Committees have continued a full work programme of activity aided by the ongoing engagement with the Cabinet Members on service reviews and developments. 32. Committee Work Programmes focus on the Council’s Commissioning Plans and there are opportunities to support the Council to achieve these plans through robust and proactive pre-decision scrutiny. As the Council reaffirms its key priorities for the year ahead Corporate Review and the other Select Committees Page 31 will need to consider the extent to which these priorities are reflected in select committee work programmes. 33. To be effective Select Committees need to continue to be: • Rigorous in identifying issues in a timely way for which it has a genuine opportunity to feed in new insight into the development of services for the communities of Staffordshire and for which it has the time and capacity to have an impact. Members are reminded of the existence of the Forward Plan of Key Decisions as a useful tool in identifying forthcoming decisions for which the Select Committees may have an interest in investigating further. Consider wide ranging evidence, where appropriate, not solely relying on information presented by Directors but also evidence from the wider engagement of frontline staff, service users and the public to help inform the evidence base of scrutiny investigations. The Healthy Staffordshire Select Committee is building strong links with Healthwatch to ensure a wide range of service user and wider evidence is utilised in holding local health trusts to account. Link to Strategic Plan 34. The Select Committee work programmes have produced recommendations that have directly contributed to the Council’s strategic priorities. Link to Other Overview and Scrutiny Activity 35. This is a summary of the work programmes of all of the Select Committees from October – December 2014. Contact Officers Name: Louise Barnett, Scrutiny and Support Officer Telephone No.: 01785 276144 Address/e-mail: [email protected] Page 32 WORK PROGRAMME – 28 January 2015 Corporate Review Page 33 The Corporate Review Committee is the Council's principal scrutiny committee. It is responsible for co-ordinating and approving the scrutiny work programmes, overseeing the work of the Select Committees and ensuring coherence of approach to cross cutting policy themes. The committee also has a key role in challenging progress around the Council’s ambitions of running the business well. The Committee also scrutinises those areas of the County Council's activity focused on corporate improvement. Its remit covers: • Holding the Leader and Deputy Leader of the Council to account for achievement of the overall vision of a connected Staffordshire. • The Council’s overall performance and approach to managing performance and Strategic Corporate Planning • The Council’s Medium Term Financial Strategy • The Council’s on-going programme of improvement and transformation. • The committee is responsible for scrutiny of achievement against the Council’s strategic priorities • The Council as a commissioning organisation including how it uses customer insight to drive improvements in services We review our work programme regularly to ensure it remains relevant to the challenges facing local communities, the council and partners. County Councillor Philip Jones Chairman of the Corporate Review Committee If you would like to know more about our work programme or how to raise issues for potential inclusion on a work programme then, please get in touch with: Tina Randall, Scrutiny and Support Manager - 01785 276148 / [email protected] or Nick Pountney, Scrutiny and Support Manager - 01785 276 153 / [email protected] Calendar of Committee Meetings 7 July 2014 @ 2pm 15 July 2014 @ 2pm 2 September 2014 @ 10am 14 October 2014 @ 2pm 25 November 2014 @ 10am 6 January 2015 @ 10am 28 January 2015 @ 2pm 23 February 2015 @ 2pm 31 March 2015 @ 10am 12 May 2015 at 10 a.m. A reserve date is also scheduled for 9 March 2015. Meetings usually take place in County Buildings, Martin Street, Stafford. Agenda Item 7 Membership - County Councillors Philip Jones (Chairman) Simon Tagg (Vice Chairman) Frank Chapman Carol Dean Brian Edwards John Francis Derrick Huckfield Kevin Jackson Brian Jenkins Kath Perry John Taylor Susan Woodward Mike Worthington Date of Meeting Topic Link to Council’s Strategic Priorities 3 June 2014 Workshop to consider the priorities for scrutiny at the County Council Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Page 34 7 July 2014 Achieving Excellence – Libraries in a Connected Staffordshire Call In Overview and Scrutiny Annual Report 2013-14 Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Background/Outcome The workshop provided an opportunity to discuss and agree principles by which Select Committees should effectively plan their work programmes. Corporate Review endorsed the principles arising from the workshop which included issues being chosen and prioritised based on the impact scrutiny can have on decision making and local communities; Select Committees should be innovative in their use of methods of undertaking scrutiny and selecting topics including using the forward plan, performance and financial data and public calls for evidence; further training and support should be developed for all Scrutiny Members and that an outcomes report would be presented to Corporate Review on a quarterly basis. The decision had been called in on the basis of concerns around the capacity of volunteers, the community impact assessment and the consultation process. Assurances were given in respect of the Council’s statutory duties, the changing pattern of usage and discussions over the capacity of volunteers. Following a vote the decision was allowed to proceed as set out in the original Cabinet report. Corporate Review endorsed the report prior to it being presented to Full Council. 15 July 2014 Centres of Excellence for Dementia and Well run Council: making the Ageing Well Call In most of our assets, managing change well, transforming ourselves, innovation, The committee considered the Call In of the Centres for Excellence for Dementia and Ageing Well. The decision was allowed to be implemented but with Date of Meeting Topic Achieving Excellence Quarterly Performance Report Page 35 Transformation Update Link to Council’s Strategic Priorities performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Consideration of Call in of Supporting People Delegated Decision 2 September 2014 Strategic Property Partner Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Background/Outcome the final contract be undertaken by the Healthy Staffordshire Select Committee before it is signed and the Healthy Staffordshire Select Committee seek specific assurances around the quality of the care provided and the implications for staff. Members highlighted issues in respect of improving educational attainment figures, issues in respect of falling crime figures, risks around reductions in services that provide low level support and access to primary health care. Members welcomed the focus on delivering innovation rather than focussing on savings targets but expressed concern that the Select Committees wouldn’t have capacity to effectively scrutinise the projects detailed. Additional risk information was requested to be included in future reports. The 3 delegated decisions in respect of Supporting People that had been called in were considered resulting in a vote for the decisions to be implemented as set out in the delegated decision notices. The committee agreed the principles being established through the Strategic Property Partnership and would continue to monitor implementation should the partnership be approved. In addition to the added value the partnership would bring the committee also sought assurances over the ability to take account of Member and community opinion. Date of Meeting Topic Improving Outcomes for Children and Young People with Special Educational Needs (SEND) 14 October 2014 Achieving Excellence Quarterly Performance Report Transformation Update Page 36 Scrutiny Quarterly Outcome Report – July – Sept 2014 25 November 2014 (Contact: Tina Randall – Scrutiny & Support Manager) Corporate Complaints Community Engagement Link to Council’s Strategic Priorities Living well: Support independence at all ages Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management. Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Background/Outcome Members welcomed the single assessment approach that brought together support from health, education and social care and the extension to support from 0-25. The committee considered the means of measuring the success of the proposals including qualitative measures of impact as well as educational attainment etc. The implementation of the proposals will be monitored with case study reporting in 12 months. To consider and challenge the progress the Council is making against its stated strategic priorities. Corporate Review to consider the work of and impact of the Select Committees over the past quarter. The Committee to consider the types of corporate complaints being received and the learning that is being used to improve customer service. Visit to Corporate Complaints Team for Members being arranged. Email request sent to Members for consideration of dates. Visit arranged for Councillors Woodward and Edwards on 11.2.15. Date of Meeting 6 January 2015 28 January 2015 Topic Link to Council’s Strategic Priorities Background/Outcome Meeting Cancelled Quarterly Performance Report Volunteering in Staffordshire Page 37 Medium Term Financial Strategy Working Group Report Third Quarter Scrutiny Outcome Report – Oct- Dec 2014 23 February 2015 Transformation Update Strategic Property Partner The Shape of Local Government going forward Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management. Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming To consider and challenge the progress the Council is making against its stated strategic priorities. To consider and formally agree the Committee’s recommendations to Cabinet from the MTFS working group. Corporate Review to consider the work of and impact of the Select Committees over the past quarter To consider and challenge the progress the Council is making against its stated strategic priorities. Consideration of the plans to engage a strategic property partner following selection and before the contract is signed. Committee to continue to monitor progress with the contract with specific reference to the challenges faced and learning. Date of Meeting 9th March TBC 31 March 2015 (Contact: Nick Pountney – Scrutiny & Support Manager) Topic Background/Outcome RESERVE DATE Meeting to be confirmed Quarterly Performance Report Transformation update Summary of scrutiny work 2014-15 and forward plan items. Page 38 Member Training and Development Proposed changes to the constitution 12 May 2015 Link to Council’s Strategic Priorities ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management To consider and challenge the progress the Council is making against its stated strategic priorities. Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management To review the programme for Member training and development during 2014-15 and to make suggestions for items to be included in the 2015-16 programme. Items for Consideration for the Work Programme Suggestion item Link to the Council’s Commissioning Plans Background Possible Option Childhood Obesity Living Well: Enable positive behaviour and support those who need it. The Chair proposed this item at the Triangulation meeting on 28.10.14. Obesity and overweight have significant implications for health, social care, the economy and are also associated with educational attainment. Staffordshire does not compare well with other authorities. The Health Scrutiny Committee held an enquiry day on Childhood Obesity. The outcomes of this should be reviewed prior to consideration of the way forward. Possible Enquiry Day Page 39 Outcome: Referred to Healthy Staffordshire Select Committee – November 2014. The Committee have agreed to undertake scrutiny. Commissioning Review of the Strategic Business Plan Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management The Chair proposed this item at the Triangulation meeting on 28.10.14. Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management The Leader proposed that the Committee consider progress against the priorities set out in the Business Plan. Members play a key role in the commissioning process. The Council is supporting an integrated approach to better understanding our residents and communities. We need to understand better how the Council is using Insight and local member knowledge to inform our commissioning decisions and how Members can gain assurance that we are getting value for money and that expedient financial controls are in place. Members may wish to investigate a range of commissioning models across the organisation. Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management The Deputy Leader proposed that we scrutinise the Council’s new model of working and in particular whether the new model was reflecting local priorities and the role of local Members. Core+ (Review of Back Office Support Services) Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management The Deputy Leader proposed that the Committee consider what strategic support services the Council requires in transactional form given the reduction in the size of the organisation. Shape of local government going forward Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Role of Members on external bodies Well run Council: making the most of our assets, managing change well, transforming ourselves, innovation, integration and outcome based performance management Page 40 Localities – new model of working Outcome: At the November meeting Members proposed that the Locality Forums in South Staffordshire be rolled out across Staffordshire Briefing note being prepared and presentation to Committee arranged for 23 February 2015 Councillor Jenkins proposed that we consider the role of Members on external bodies Agenda Item 8 Local Members’ Interest n/a Corporate Review Committee - 28 January 2015 Scrutiny of the Medium Term Financial Strategy 2015-20 Recommendation/s 1. That the Committee agree their final report on the Medium Term Financial Strategy (MTFS) 2015-20, subject to any amendments, for submission to the Cabinet at their meeting on the 4 February 2015. The final report is attached as an appendix to this report. 2. If the Committee does wish to make amendments, it is recommended that the Committee give permission to the Chair to approve the final version. Report of the Medium Term Financial Strategy Working Group Report Background 3. The Committee is responsible for scrutinising the development of the County Council’s MTFS and the annual budget and council tax setting process. The work of scrutiny helps to ensure that the Council develops a good and balanced budget, which is in line with the Council’s aims and objectives and is used as a base to determine spending. As part of the Committee’s Work Programme Planning for 2014/15, Members agreed to set up a Working Group to undertake this work. 4. The attached final report sets out details of the work the Committee’s Working Group has undertaken between October 2014 and January 2015; and their conclusions and recommendations for submission to Cabinet. Members are now asked to agree this report for submission to the Cabinet for their response. Next Steps 5. Any amendments to the report which are requested by Members will be made and the report provided to the Chair for final approval. The report will be circulated to Members of the Cabinet prior to their meeting on the 4 February. 6. The Chairman will present the final report to the Cabinet who will consider the conclusions and recommendations, and will provide a response to each one. The final consideration of the MTFS will take place at the Full Council meeting on 12 February. Page 41 Full Council will be provided with details of scrutiny recommendations and the Cabinet’s response as part of that report. Link to Strategic Plan 7. The MTFS is the financial expression of the aims and objectives of the County Council, which are set out in the Strategic Plan. Link to Other Overview and Scrutiny Activity 8. In preparing their report, the Working Group have taken into consideration any work undertaken by the County Council’s Select Committees where budget related matters were raised. Implications 9. The equalities and legal; resource and value for money; risk; and climate change implications are referred to in the attached report. Contact Officers Nick Pountney Scrutiny and Support Manager: 01785 276153 [email protected] Carol Bloxham Scrutiny and Support Officer 01785 276155 [email protected] Appendices/Background papers Final Report of the Medium Term Financial Strategy 2015 – 2020 Working Group Page 42 1 Corporate Review Committee Medium Term Financial Strategy 2015 - 20 Final Report of the Medium Term Financial Strategy Working Group Page 43 MTFS Working Group Medium Term Financial Strategy 2015-20 2 Contents Page Number Chairman’s Foreword 3 Conclusions and Recommendations 4 Scope 5 Methods of Investigation 7 Membership 8 Findings 8 Implications 17 Acknowledgements 18 List of Appendices / Background Papers 18 Page 44 MTFS Working Group Medium Term Financial Strategy 2015-20 3 Chairman’s Foreword Following the approach adopted in previous years the Working Group again focussed its attention on those areas of the budget where the greatest risks to the stability of the financial plan lay. Accordingly, the Working Group looked at the Staffordshire and Stoke on Trent NHS Partnership Trust, Families First and Looked After Children in particular detail. Our findings and recommendations are summarised at the start of the report. If there is an over-riding recommendation it is that whilst vision and fresh thinking is the foundation of innovation, new ways of working should be evaluated by methods that are both rational and empirical, that all concerned should be alert to the dangers of over-optimism and that rigorous efforts should be made to unearth unforeseen and adverse consequences. I pay tribute to Members and I am indebted to the officials whose assistance has been invaluable, Nick Pountney, Carol Bloxham, Rob Salmon and Rachel Spain. County Councillor Philip E Jones Chairman Medium Term Financial Strategy Working Group Corporate Review Committee Page 45 MTFS Working Group Medium Term Financial Strategy 2015-20 4 Conclusions and Recommendations 1. Overall, given the assurances we have had to date, we feel it has been demonstrated that the process of preparing the County Council’s Medium Term Financial Strategy (MTFS) 2015 – 2020 and setting the 2015/16 Annual Budget and Council Tax has been robust. There remain some key projects that must be delivered during the period covered by the MTFS. We are aware that resources have been aligned to ensure delivery of these key projects. The County Council must continue to ensure appropriate capacity exists to implement these within timescales necessary in order for the objectives set out in the MTFS to be achieved. If the assumptions which have been made are correct and we accept assurance from the Leader and his Cabinet that they constantly monitor and review those assumptions made, we can conclude that the proposals meet the principles of a good and balanced budget, subject to our comments and recommendations, which are set out in this report. 2. We note the key MTFS risk areas highlighted in the report to Cabinet in December 2014: Strategic Plan and Draft Medium Term Financial Strategy 2015/20 which need to be managed and that the majority of the risk appears to be around ‘Care’. The County Council must continue to transform the way it delivers services to meet the increasing demand for care services, the expectations arising from new legislation, best practice and ensuring value for money. 3. We note that the Deputy Leader of the Council is confident that if the identified ‘mission critical’ items are managed, the MTFS over the 5 years will balance. The Working Group is clear however that failure to achieve these will have significant impact of the ability to achieve our MTFS priorities hence ongoing robust monitoring, and where necessary remedial action, will be crucial. 4. Mindful of the use of reserves in the current year and the likelihood of having to call on reserves in 2015/16 budget, together with significant risks identified within the MTFS going forward, we recommend an appropriate contribution is built into the base over the ensuing period to restore uncommitted reserves to an appropriate level. 5. We feel strongly that those commissioning decisions which have significant impact upon local communities should be matters that sit with Cabinet to take decisions upon rather than for these being delegated to a Cabinet Member. We would recommend that Cabinet and the Senior Leadership Team plan future significant decisions to facilitate collective ownership by Cabinet of such decisions, whilst recognising that at times timely decision making may require accountable decision making by the relevant Cabinet Member. 6. While budget accountability letters are signed off by senior officers, we weren’t presented with the evidence that individual service plans are signed off in the same way. We identified a weakness in non delivery and accountability at individual service level. We seek further assurances of the robustness of the developments and monitoring of individual plans and where plans highlight clear Page 46 MTFS Working Group Medium Term Financial Strategy 2015-20 5 savings targets or pressures we recommend that these plans are subject to peer review. . 7. At the time of the submission of our report there are still some uncertainties around key aspects of the MTFS. National approval of our Better Care Fund submission for example is still awaited. Given these issues we would recommend that the MTFS Working Group should continue to meet over the coming months to gain assurances and to further explore the financial impact of matters highlighted in the MTFS and the effective contingency planning arrangements in place. 8. Given the significance of the Staffordshire and Stoke on Trent NHS Partnership Trust we reiterate previous recommendations that in respect of governance, the County Council should be appropriately represented on the Trust’s Board or though a joint officer appointment. 9. We recommend that further investigations take place in terms of the feasibility of moving to a zero based budgeting approach for key services subject to service transformation. We believe this would provide the rigour and challenge needed to ensure a clear focus on value for money and efficiency gains. 10. To all commissioners we would recommend that they take ongoing steps to: • • • 11. identify signs of overspend. continue to challenge on a value for money basis services provided by third parties and commissioners. devise and hold ready for deployment, plans for corrective intervention when necessary We recommend that critical path analysis should be rigorously applied to any plan and that the Cabinet Members should react more quickly to redress any deviation. Scope 12. The County Council’s five-year MTFS provides the financial framework for the delivery of the Council’s Strategic Plan. The MTFS Working Group of the Corporate Review Committee is responsible for providing challenge during the development of the Council’s MTFS and the annual budget and council tax setting process. The work of scrutiny helps to ensure that the Cabinet develops a good and balanced budget. 13. A good and balanced budget is one where: • • • It has a medium term focus, supporting the Leading for a Connected Staffordshire Business Plan. Resources are focused on Vision for Connected Staffordshire and priority outcomes. It is not driven by short term fixes. Page 47 MTFS Working Group Medium Term Financial Strategy 2015-20 6 • • • • • • • 14. In assessing whether the budget is good and balanced the Committee had reference to: • • • • 15. It demonstrates how the County Council has listened to consultation with local people, staff and our partners. It is transparent and well scrutinised. It is integrated with the capital programme. It maintains financial stability. Income equals expenditure. Savings targets and investment proposals are credible and achievable. Key assumptions are “stress tested”. financial strategy in the wider planning context; how the budget is constructed and decisions made; what criteria, information and consultation shape the budget; and resource allocation according to priority. We have taken a risk based approach to MTFS scrutiny in 2015/16, and have focused on areas where spending is: • • • • • more volatile, subject to significant external influence; heavily reliant on grant funding; impacted by national economic factors or where there is a consistent history of overspend. 16. The MTFS position shows a shortfall in the 2015/16 financial year followed by a small surplus in 2016/17 and a greater one in 2017/18. By far the greatest shortfall can be attributed to care budgets (Adult Care and Looked after Children). 17. The importance of delivering within budget will be increasingly important in future years. Currently the County Council are utilising accumulated general reserves to balance budgets. Whilst this is an appropriate and recognised mechanism for financial management it is unsustainable over the long term if used in isolation of other financial management levers. The Working Group has been given assurances that the levels of reserves are currently appropriate. Continued overspending must be addressed however. 18. The County Council's commissioning priorities are identified within the Business Plan. The new approach to service delivery challenges service leads to be outcome focussed. The MTFS process introduces challenge at each stage of the commissioning cycle. We understand that this approach is still evolving and that the full impact of this challenge may take time to filter through. 19. We understand that Cabinet and the Senior Leadership Team will regularly monitor whether identified efficiency savings are on track to be delivered. We recommend that greater emphasis is given to budget reporting to Corporate Review alongside reporting against the Council’s Strategic Plan. The individual Page 48 MTFS Working Group Medium Term Financial Strategy 2015-20 7 Select Committees will continue to hold Cabinet Members and commissioners accountable for implementation and impact on local communities. 20. We decided to interview commissioners separately from Cabinet Members to identify differences in priorities or approach between the two areas which could potentially deliver savings but which had yet to be highlighted. We wanted to separate process from vision. 21. We recognise that the core role of the County Council is changing and the role of individual Members has changed. The recent period of significant transformation has meant huge changes to models of working and raised many challenges. There is now greater clarity especially around the mission critical items. The County Council has learned much about partnership working and innovative delivery models and realise the importance of the timeliness of effecting change and the impact delays could have on the MTFS. Method of Investigation 22. We received the MTFS report from external auditors, Price Waterhouse Cooper and noted that most areas of the MTFS are broadly in line with comparator authorities but will need to be kept under review. The earmarked reserves which largely comprise of school balances are increasing. 23. We interviewed Cabinet Members and Commissioners responsible for the People budget, to ascertain: • • • 24. Whether there is a better way of achieving their outcomes Are efficiencies/economies passed on What are the delegated spending powers A risk based approach to our evidence gathering was used again this year, focussing proportionately more time on those services which had potentially the greatest impact on the deliverability of the MTFS. With reference to in-year finance and performance information this year we decided to conduct seven interviews: • • • • • • • Mr. Ian Parry, Deputy Leader and Cabinet Member for Strategy, Finance and Corporate Issues (interviewed in respect of MTFS overview and Finance and Transformation) Mr. Martin Samuels, the Commissioner for Care (interviewed in respect of Staffordshire and Stoke-on-Trent NHS Partnership Trust and the budget for Care) Mr Richard Hancock, Head of Families First Mr. Mike Lawrence (interviewed in respect of Families First) Mr Stuart Poyner, Chief Executive of the Staffordshire and Stoke-onTrent NHS Partnership Trust Mr Alan White ( interviewed in respect of Staffordshire and Stoke-onTrent NHS Partnership Trust and the budget for Care) Mr Philip Atkins and Mr Ian Parry (interviewed in respect of MTFS overview and Finance and Transformation) Page 49 MTFS Working Group Medium Term Financial Strategy 2015-20 8 Budget Interviews Date of Interview 18 September 2014 7 October 2014 10 November 2014 17 November 2014 18 November 2014 5 December 2014 8 January 2015 Interviewee Ian Parry, Deputy Leader & Cabinet Member, Strategy, Finance and Corporate Issues Martin Samuels, Commissioner for Care Richard Hancock, Head of Families First Mike Lawrence, Cabinet Member, Children and Community Safety Stuart Poyner, Chief Executive, Staffordshire and Stoke-on-Trent NHS Partnership Trust Alan White, Cabinet Member, Health, Care and Wellbeing Phillip Atkins, Leader of the Council and Ian Parry, Deputy Leader and Cabinet Member, Strategy, Finance and Corporate Issues Membership The membership of the MTFS Working Group is: County Councillor Phillip E Jones (Chairman) County Councillor Frank Chapman County Councillor John Francis County Councillor Brian Jenkins County Councillor John Taylor County Councillor Susan Woodward County Councillor Mike Worthington Findings Care Budgets 25. We remain extremely concerned about overspend in the Care budget. Whilst we recognise the demand led nature of care services there is a need for renewed and ongoing actions to address overspends as they arise and deliver against the transformation programme the Council has set. This is crucial to continuing to deliver services that meet the needs of local communities whilst providing efficiencies and value for money. We encourage commissioners to take steps early to identify signs of overspend; to ensure commissioners have Page 50 MTFS Working Group Medium Term Financial Strategy 2015-20 9 effective plans for intervention and to continually challenge value for money of services provided by third parties. 26. We identified the Staffordshire and Stoke on Trent Partnership Trust (SSOTP) as a significant ongoing risk to the MTFS for 2015/16. We understood that the business case for the Partnership Trust was to provide a better quality service but also to achieve savings through synergy and re-ablement. Savings and efficiencies requested by the County Council mid year have proved more challenging. There is little confidence that this additional £5m in 2014/15 will be achieved. From our perspective as a Working Group the levers for control appear to be held by the Trust and risks being seen as a relationship akin to a purchaser provider relationship rather than a true partnership. 27. We endorse the Cabinet Member for Health, Care and Wellbeing and senior officers’ approach to ongoing relationships and negotiations with the Partnership Trust. We have in previous years raised concerns around the contractual relationship between the County Council and the Partnership Trust. As a Working Group we have yet to receive wholesale assurances that this relationship is working to its optimum and would recommend that the County Council and Partnership Trust work closely together in developing a model of future delivery that achieves the stated priorities of both the Trust and County Council. We believe that ongoing integration and joint working across health and care services will deliver greater efficiencies, the benefits of which must be shared across health and the County Council. We again have been unable to pin point previous agreements relating to the sharing of savings from efficiencies. Again this must be addressed as part of any future negotiations around future service models between the two organisations. 28. We note the Cabinet Member for Health, Care and Wellbeing’s assurances that he intends to personally monitor the relationship with the Trust and would want regular assurances around both the quality of care but also the level of innovation that would in turn result in efficiency savings. We agree with the view of the Cabinet Member that there are difficulties in integrating different cultures and that this needs to happen before innovation can. We remain of the view that the County Council must be appropriately represented on the Trust’s Board or via a joint officer appointment. 29. The County Council has for some time recognised the importance of transformation in driving service change and efficiency savings. This must be the cornerstone of the work of the County Council and Partnership Trust going forward. We would also recommend that the Council monitoring of Trust performance and budget management is reviewed to give the Cabinet Member and the organisation as a whole ongoing assurances over the oversight and management of the relationship. 30. The Partnership Trust believe they have made savings and if the amount the council would have spent on providing services itself was extrapolated this would have been £15-20m more than what had actually been built into the contract. Page 51 MTFS Working Group Medium Term Financial Strategy 2015-20 10 31. During our interviews with the Partnership Trust, the Chief Executive highlighted the challenges arising and despite a focus on re-ablement the Trust had not managed to stem acute activity or diminish the demand for adult social care. It was highlighted that integration of staff including back office functions had taken longer than anticipated. 32. Issues were highlighted in regard to domiciliary care and the implementation of the Care Director system (a computerised system for service users records). In terms of domiciliary care the Trust was of the view that the constraints on the market had adversely affected the Trust. The Trust was finding it difficult to procure care at the amount originally envisaged due to inflation. The Working Group didn’t have time to investigate these issues in detail but would recommend that internal assurances are gained in respect of the points raised. 33. The MTFS report 2014 - 19 had identified the Better Care Fund as the single greatest risk to the MTFS. A joint bid had been worked up from the County Council, District and Borough Councils and the Clinical Commissioning Groups (CCGs). £56m funds are available. The Government is actively encouraging partnership/integrated approaches to service delivery. The County Council must be focused and determined with a clear understanding of their expectations in drawing up this arrangement. How the County Council manages its part of the submission is crucial. The MTFS 2014-19 assumed that an additional £15m would be received from the fund in 2015/16. We have yet to have sight of the full detailed implementation plan that accompanies the BCF, hence we seek further reassurances once the submission has been approved nationally. 34. Conversations with the Commissioner for Care highlighted the ongoing overspend in recent years of the Care budget (in 2011/12 overspent by £1m, in 2012/13 by £7.8m and in 2013/14 by £9.5m) and in the current year of £6m (quarters 1 and 2). Factors that continued to impact upon demand included more older people needing social care than previously and the number of people requiring medical care having increased significantly. These are demand led services and where a client met eligibility criteria for care, they received support. Every individual in the care system was rigorously assessed against the eligibility criteria. 35. Direct payments and personal control of budgets has led to a significant culture change in the way service users manage their care. Direct payments have a clear link to increased independence and in turn reduced costs. The commissioner for care identified swift transition and culture change as key to ongoing action to address budget overspends. 36. Staffordshire County Council has shown innovation in integrating Health and Social Care services. However, we feel that full integration has not happened in the way it was envisaged in as much as the County Council has not seen financial benefits through integration. Furthermore, we are concerned that the financial implications of the Social Care Act could be significant. 37. We encourage the Commissioner to fully explore the support of family members at each assessment. All assessments take into account the availability and Page 52 MTFS Working Group Medium Term Financial Strategy 2015-20 11 capability of family members to assist within a care package and we note that carers also have the right to an assessment of their own needs. 38. We want the Commissioner to proactively work with third parties to drive down costs. Generally, an amount was agreed with a third party for the operation of a particular service usually fixed for a year and it is customary for the Commissioner to be represented on a management board to apply robust scrutiny. 39. The second quarter budget monitoring report showed that all age disability was overspent. Staffordshire’s residential establishments had 51% occupancy compared to neighbouring authorities who had higher occupancy rates. It is recognised that the Independent Futures (IF) service isn’t in a position to deliver its predicted savings targets. In terms of remedial action, additional staff resources have been put in at a senior level. 40. The Deputy Leader acknowledged that savings have yet to emerge from IF but assured the Working Group that mitigating actions were being taken whilst being sensitive to the identified needs of those that used the service. He has assured the Working Group that there is a firm grasp on the service going forward. The Working Group wants however clear ongoing assurances over the progress of Independent Futures and recommends that this is subject for regular scrutiny by the relevant Select Committee. 41. Exceptionally, we suggest the Commissioner for Care should be able to access independent and specialist medical advice in order to challenge judgements made on care packages as to whether an individual’s ongoing need should be met by health or social care. Families First 42. We recognise the good Ofsted rating received by Families First in 2014. With regard to Families First, we accept that much of this cost is difficult to predict so it is important for the service to work as efficiently as possible. The nationally directed ‘Staying Put’ initiative whereby young people in care are entitled to stay in their Foster home until 21 years (previously 18 years) is having an impact on a budget which is already significantly overspent. The Head of Families First believes that the aim of the Staying Put policy is positive as it supports young people’s transition to adulthood but that the financial implications would need to be quantified and carefully managed. 43. The Working Group has previously urged the service to identify the true cost of children placed in Staffordshire by other local authorities. We have been informed that this figure was difficult to calculate. We continue to believe that a placing authority should be responsible for all costs appertaining to a young person and would recommend further actions are taken to address this issue going forward. 44. Of the net spend of £81.3 million; the bulk of the budget, approximately £61.3 million is in relation to looked after children services. The Working group notes Page 53 MTFS Working Group Medium Term Financial Strategy 2015-20 12 that for the previous five years agreed savings had been achieved but this year there was an in year £1.9 million saving gap. 45. There is an in year £2.3 million overspend projection. The numbers of children and young people in care has fluctuated over the past eighteen months. Last year it was projected that there would be approximately 940 looked after children, in April/May there was a high of 980 children and the number is currently approximately 970. 46. An additional pressure on budgets is the impact of the national Staying Put policy which has extended the duration that a young person can stay in care beyond eighteen. The Council has to pay for these placements and buy other additional placements. There have been approximately 26-28 young people who have taken up the opportunity to stay with their foster carers for longer which has resulted in a £400,000 in year pressure. 47. The ‘Staying Put’ initiative that has been implemented nationally has until recently been an unknown quantity but will definitely impact on the budget. We accept that the initiative is in the best interests of young people but as a government initiative feel that the full costs of the programme should recompensed rather than the current pledge of only 10%. Next year costs are anticipated to rise to £800,000 and then £1.2 million after as it is a cumulative pressure as people choose to stay put. The Government settlement is £70,000. 48. We received assurances from the Head of Families First that with regard to the current projected overspend of £2.3 million there has been mitigation measures which have bought the overspend down, including council wide recruitment control measures, and a review of independent placements. An independent review will check and challenge current interventions and decisions to take children into care. 49. The Placement Budget is due to overspend by £3.5 m. The underlying trend is for continued overspend in this area and this presents a serious ongoing pressure on MTFS in 2015/16. 50. We recognise the importance of recruiting and retaining internal foster carers and the value for money they provide compared to agency foster carers and especially independent residential placements. We endorse and further encourage the Head of Families First’s efforts to continue to recruit in-house foster carers. We queried the incentive for people to work for the local authority rather than a private foster care agency and suggest that the County Council consider offering a welcome package as an incentive. 51. The Cabinet Member for Children and Community Safety could demonstrate efficiencies made around Families First but accepted that these efforts needed to continue and be reinforced. We agree the value of early intervention and suggest it should be applied more widely. 52. Families First have not achieved efficiencies in the current year and have had to roll over their savings to 2016/17. We remain concerned about the nondelivery of savings in respect of increasing internal foster carer placements and Page 54 MTFS Working Group Medium Term Financial Strategy 2015-20 13 reducing external foster care placements; and about the number of children coming into care, which does not decrease. 53. Residential care includes two in house units. There are approximately eighty children and young people living in independent residential placements and this includes children with complex needs and disabilities. The cost of a residential care placement can rise to up to £4,000 per week if for example a child has severe behavioural issues or a disability. Staff have to be in place for twenty four hours a day every day to look after children and in addition there are strict building specifications. Placements paid for in Staffordshire are slightly lower than the benchmark average. 54. The number of looked after children are still creeping up nationally and there are not enough fostering placements. Foster care agencies charge between £700 - £1000 per week and local authorities need placements. 55. There are approximately 75 independent units in Staffordshire and an additional 35 in Stoke, with new independent providers joining the market regularly. 56. The County Council is always trying to recruit foster carers but there are approximately 40-50 foster care agencies competing with the Council in Staffordshire. Internal placements are sought first before external placements. There are between 80-90 children in independent residential placements with approximately 40 requiring specialist care due to their disabilities and 50 as a result of behavioural issues. 57. Approximately 200 children and young people in Staffordshire are living in independent foster care placements and approximately 80 are living in independent residential care. It cost approximately £500 - £600 per week for an internal foster care placement compared to £700 - £800 per week for an agency foster care placement. The cost of an independent residential placement was approximately £3000 plus. 58. There is an active foster carer recruitment scheme and numbers remain stable even though each year a number of foster carers retire and there are 50 competitors. The Council has a good reputation regarding the training and support that it provides to foster carers and is successful in retaining carers. 59. Carers allowances have increased to take into account the cost of living by 2%. Pay starts at approximately £100 per week and increases to between £200300. The County Council has led on work with eight other local authorities in the area to achieve agreements with a number of agencies to develop some set arrangements. Some agencies are good and relatively cheap whilst others are not so good but charge more. Ofsted does not take into account how much agencies charge for places as it is a private business, but they are subject to inspection. 60. Previously, only local authorities and not for profit enterprises could provide foster carers but this had changed approximately a decade ago with the introduction of market forces. This has revolutionised fostering and expanded Page 55 MTFS Working Group Medium Term Financial Strategy 2015-20 14 the market to make fostering a profession. Planning permission to set up residential units is not required for less than four bedrooms but the units must be registered with Ofsted. Most companies take little regard of the needs of the community before they set up a home. 61. We encouraged the Head of Families First to move away from expensive emergency intervention to a greater focus on early prevention and asked why the Intensive Prevention service only accounted for 1% of the budget. He replied that Families First provides significant intervention. The Intensive Intervention service, created in January 2013, spends £10 million on Local Support Teams which provide early intervention. The service is made up of approximately ten people and works to prevent teenagers coming into care. Where a child is at risk of coming into care they will work intensively with the family for a period of six to twelve weeks on a flexible basis. This service has shown some success in reducing the number of teenagers who come into care but the numbers of under fives enter care through safeguarding work has increased. The numbers of children aged twelve and above coming into care have decreased. 62. Historically, Staffordshire had well below the average numbers of children coming into care compared to its statistical neighbours, however over the past four years there has been a gradual increase to 55 children out of 1000 compared to a national average of 53.2 per thousand children. There has been a slight growth in the number of children in the County which may have a slight impact. 63. The majority of children coming into care are under five. This group had originally been underrepresented in the numbers of children subject to a child protection plan and there had therefore been pro-active and rigorous work undertaken to ensure safeguarding and improved Ofsted ratings. As a result more children have been identified who are at risk and need to be on a child protection plan. There has been an 11% increase nationally and an increase in the number of court proceedings. There have been new court timescales introduced and performance indicators to prevent children having to wait to get permanency which can be through special guardianship arrangements, fostering or adoption. This has increased the speed of the assessment process and the number of adoptions. Adoptions have increased year on year from 35, to 50 last year and anticipated 85 adoptions this year. The numbers of looked after children have gone up as safeguarding concerns have increased but these numbers are beginning to stabilise. 64. We urge the Head of Families First to continue to pursue recruitment of inhouse foster carers. We queried the incentive for people to work for the local authority rather than a private foster care agency and suggest that the County Council consider offering a welcome package as an incentive. 65. The projections regarding the number of looked after children and young people have been overly optimistic. Although there have been increased adoptions and internal recruitment of foster carers there is still an increase in the number of looked after children and young people. Page 56 MTFS Working Group Medium Term Financial Strategy 2015-20 15 66. We shared our concern with the Cabinet Member Children and Community Safety of the increasing overspend on Looked After Children year on year since 2011/12 culminating in an anticipated overspend in the current year of £2.5m and a bleak outlook for 2015/16. We asked the Cabinet Member to explain how he was tackling this and whether he felt he received enough support from his Cabinet colleagues. 67. The Cabinet Member said he is satisfied that his Cabinet colleagues have helped him invest in Children’s Services since 2011 when the authority had received a poor Ofsted rating. He referred to the installation of Care Director, the replacement computer programme which would facilitate the input and sharing of information within the service and which would be live from 19 November. There are no additional funds to enhance his budget. This service area needed to become more efficient within its resource. Early intervention, had prevented many children from coming into care and moved those who needed to come, more quickly through the system. Nevertheless, the pressure on the service remains due to the increased numbers of children in care. 68. We reminded the Cabinet Member to be competitive in recruiting in-house foster carers. In the current year they had made many gains but lost several resulting in a net gain of 40. Private agencies were attractive in paying more but feedback from in-house foster carers suggested that they appreciated the on-going support offered by the authority and in any case, money was not generally a factor in their decision to foster. The Cabinet Member said that the age profile of foster carers in Staffordshire is an issue with many older and experienced carers. 69. The numbers of children in care have averaged 980 through the year which is significantly greater than the number used to base the budget on (940) and 100 children were in residential placements at significant cost. 40% of children coming into care were under five years and would be admitted to foster care whilst young people would be admitted to in-house temporary assessment units. Training and support for Social Workers to ensure that they do not react disproportionately when admitting children and young people into care. We asked about investment in intensive early intervention and whether it could be demonstrated that this worked. 70. The Cabinet Member said that the service had worked hard in recent years to drive down costs of residential placements. He said that the service was constantly checking that the bar was set correctly in terms of admitting the right children to care. He could demonstrate that they had made efficiencies but accepted that they would need to revitalise their efforts. We agree the value of early intervention and that it should be applied more widely. Infrastructure+ 71. In terms of Infrastructure +, the contract has only relatively recently been signed and at this stage the MTFS Working Group doesn’t have concerns over the relationship or any future negative impacts upon the MTFS. It is early days however and the Working Group will work alongside the Prosperous Staffordshire Select Committee to monitor the financial and service quality Page 57 MTFS Working Group Medium Term Financial Strategy 2015-20 16 outcomes from the contract. At this stage it wasn’t clear to us what potential income stream may be generated from the selling of services beyond the County Council. General 72. We recommend that the MTFS Working Group continue to meet over the coming months in order to undertake more detailed benchmarking of comparative costs of other authorities and consideration of feasibility of greater peer review opportunities. In turn we recommend that Corporate Review receive more regular reporting of budget information that the summary currently presented as part of the quarterly outcomes report. 73. The Cabinet Member for Strategy, Finance and Corporate Issues has assured us that across the County Council, budgets are well managed. Where there were clear overspends then these related to areas which were demand led and for which services couldn’t be refused if eligibility criteria were met. Transformation, especially around budget pressure areas must be quickened. Pooling arrangements will be implemented with care and sensitivity and models of commissioning – vertical and horizontal – will continue to be reshaped to ensure they are as efficient as possible. The Cabinet Member has told us that there are efficiencies to be gained through the opportunities and benefits of synergy. 74. We want commissioners to proactively work with third parties to drive down costs and to continue to apply robust performance monitoring and scrutiny. We feel commissioners should continue to be clearly accountable in terms of delivering within their plans and this risk has also been raised by external auditors. 75. The Working Group recommends that a focus of attention for the working group in future years should include the expected dividend from the Entrust partnership. 76. In terms of the use of reserves, £6.8m had been used in 2014/15 and although re-payments had been built into the MTFS this remains a concern for us. We wonder how much potential there is to use unallocated reserves notwithstanding that savings would need to be made to pay back reserves. 77. We asked the Deputy Leader for assurance that controls are in place to monitor budgets thoroughly. The Deputy Leader said that individual Cabinet Members meet officers on a daily basis. Monthly meetings are an opportunity for Cabinet colleagues to apply additional challenge and support and where actions are identified and recorded. We suggest information shared at monthly meetings should be shared more widely. 78. The Deputy Leader told us that budget accountability and monitoring is precise but pressures have resulted in the current financial position. It was important to see this within the context of these pressures being managed over a 5 year period rather than purely a focus at one particular point in time. Cabinet has identified 18 imperative objectives for the County Council of which 5 are Page 58 MTFS Working Group Medium Term Financial Strategy 2015-20 17 ‘mission critical’ in terms of MTFS. Additional resources have been put into these mission critical projects and accountable officers are meeting more regularly to track and monitor. 79. The Deputy Leader described targets as challenging but achievable through transformation. We believe remedial action should be developed and held ready for immediate deployment where needed. 80. We remain concerned over timescales and processes which if over ambitious will impact on the ability to deliver the MTFS. The Leader recognises that delay increases costs and acknowledges that the MTFS has been ambitious in terms of timescales but believes targets should be ambitious and challenging. Mission critical projects have a designated project manager, an SLT sponsor, and Cabinet Member. 81. While in-year budget monitoring is not a scrutiny function, increasingly the County Council is not able to deliver within budget and an awareness by Corporate Review Committee of the mid year position could help address problems earlier. Implications 1. Resources and Value for Money – Consideration of the MTFS, annual budget and Council Tax, inevitably means that this review focused on the allocation of the County Council’s resources. Considering the value for money delivered by services was a central theme of the evidence gathering process. Many of our conclusions and recommendations are focused on ensuring that the County Council is achieving value for money. 2. Equalities and Legal – Determining priorities is central to the MTFS and budget setting process, and we were conscious in our review that this means some services are identified as being a lower priority than others. Any decision to significantly change or reduce a service based on its priority level will need to be taken into account the impact on various groups (equality impact assessment). There are no specific legal implications to the report. 3. Risk - Our conclusions and recommendations draw attention to some of the key risks to the successful delivery of the MTFS. We considered the relationship between risk management and financial management and asked questions about the main financial risks to the authority and how these might be mitigated during the course of our work. 4. Climate Change - Taking action to reduce the County Council’s Carbon Emissions has the potential to have a positive impact on the budget both in terms of avoiding financial penalties from Central Government and in terms of reducing energy costs. This is an issue which the Cabinet must continue to work on. Page 59 MTFS Working Group Medium Term Financial Strategy 2015-20 18 Acknowledgements We would like to thank the following officers who supported the Working Group: Rob Salmon Rachel Spain Nick Pountney Carol Bloxham Chief Accountant Corporate Finance Principal Accountant, Corporate Finance Scrutiny and Support Manager Scrutiny and Support Officer The Working Group would like to thank the Cabinet Members and officers who participated in the budget interviews and responded to our written questions. County Councillor Philip E Jones Chairman of the MTFS Working Group and Corporate Review Committee January 2015 Contact Officer/s Carol Bloxham, Scrutiny and Support Officer Staffordshire County Council Telephone: 01785 276155 E-mail: [email protected] Nick Pountney, Scrutiny and Support Manager Staffordshire County Council Telephone: 01785 276153 E-mail: [email protected] List of Appendices/Background Papers • Proposals for the Scrutiny of the Medium Term Financial Strategy and Annual Budget and Council Tax, Report to Corporate Review Work Programme Planning 2014/15 - 7 July 2014 • Medium Term Financial Strategy, Presentation to Corporate Review - 21 October 2013 • Strategic Plan 2015 -2018 and Medium Term Financial Strategy 2015-2020, Cabinet - 17 December 2014 Page 60 MTFS Working Group Medium Term Financial Strategy 2015-20
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