News release Contact: Katarína Sekulová EY Tel.: +421 2 3333 9255 Mobil: +421 903 212 080 [email protected] www.ey.com/sk/media EY Fraud Survey finds senior managers failing to set right tone on business ethics Three quarters of board members or seniors managers consider unethical behavior that helps their business is justifiable As many as 81% of Slovak respondents say that corruption is still a widespread phenomenon in business Only 11% of Slovak respondents are convinced that laws and regulations contribute significantly to combating unethical conduct Only 16% of Slovak respondents say that their company has a whistleblowing hotline BRATISLAVA, 5 April 2017 - According to the latest biennial EY EMEIA Fraud Survey, there has been only sporadic progress made in tackling bribery and corruption across Europe, the Middle East, India and Africa. The survey of 4,100 respondents from 41 countries shows that more than half (51%) still perceive corruption in their country as a problem. As many as 81% of Slovak respondents think that corrupt practices happen widely in business in Slovakia, which is the fourth worst result of all participating countries. Twenty-seven percent of all respondents even stated that it is common practice in their business sector to use bribery to win contracts. A much lower, but still significant 14% of respondents in Western Europe cited this practice. The EY survey finds that senior management are failing to foster a culture of ethical behavior: three quarters (77%) of board members or senior managers from the region admit that they would be willing to justify some form of unethical behavior to help their business survive. 2 One third of them is even willing to offer cash payments to win or retain business. Nevertheless, 28% of all respondents believe that laws and regulations have had a positive impact on deterring unethical behavior, an increase of four percentage points from the 2015 survey. In Slovakia, the situation is less positive, with only 11% of respondents agreeing with this statement. In total, 77% of respondents agree that prosecution of individuals would deter fraud, bribery and corruption, compared to 68% in Slovakia. “We have witnessed signs of improvement in certain emerging economies. This does not, however, include Slovakia, where four out of five respondents (81%) still consider corruption a fundamental problem in the country,” warns Daniel Bican, Partner of EY’s Fraud Investigation & Dispute Services for Central Europe, adding: “What is even more worrying is that senior management is not trying to solve these problems, which may have a negative impact on the younger generation.” Generation Y, i.e., young people between 25 and 34, constituting 32% of all respondents, has an even more benevolent attitude toward unethical behavior. Three quarters (73%) state that such behavior is justifiable if it may help a company, compared with 49% from Generation X (45 to 54 year olds) who hold the same view. Furthermore, 68% of Generation Y’s representatives believe that management would engage in unethical behavior to help a business survive, and 25% of this age group would not hesitate to offer cash payments to win or retain business. This age category also shows a heightened distrust of their co-workers, with almost half (49%) believing that their colleagues would be prepared to act unethically to improve their own career progression, compared with 40% across all survey respondents. “Management of a company should support a corporate culture in which it is in employees’ interests to act honestly and ethically. Training and awareness programs may play a big role here, because they will help employees understand the consequences of fraud and corruption, and encourage them to come forward if they have concerns over unethical conduct. Nevertheless, mechanisms to report unethical conduct must guarantee protection of whistleblowers,” continues Pavla Hladká, Executive Director of EY Slovakia’s Fraud Investigation & Dispute Services. 3 Failure to establish a corporate culture which encourages employees to report unethical behavior Despite the fact that whistleblowing hotlines are now considered an important part of fraud prevention programs, only 21% of respondents were aware that such a channel for reporting unethical conduct existed in their company. In Slovakia, this percentage is even lower (16%), despite the fact that an act requiring the implementation of internal systems for reporting and dealing with suspicions of unethical behavior has been effective for more than two years. If they detected fraud or unethical behavior, Slovak respondents would contact a regulator (36%), journalist (25%), non-governmental organization (15%), and as many as 7% would advance the information to their competition. Thirty-two percent of respondents were pressured not to report their suspicions, with almost two thirds of them surrendering and finally not reporting anything. The survey also revealed that the most frequent reasons for not reporting suspicions of unethical practices in Slovakia were mostly as follows: fear for personal safety (as many as 55% of respondents), reduced possibility of further employment (38%), problems at the current employer (35%), loyalty to colleagues (33%) and loyalty to their own company (20%). Respondents could have applied more than one possible answer to this question. “For many companies, limited progress appears to have been made in providing an effective mechanism which would allow unfair practices to be flagged up, and tackled actively,” says Pavla Hladká. “Employees are either unaware what tools to use, or more worryingly, are pressured not to report their findings. This may suggest that senior management does not know how fraud and corruption should be solved, or refuses to admit a risk of fraud. Companies need to consider investing in effective fraud prevention tools in order to protect themselves from financial losses and reputational damage.” Monitoring of employee data as internal fraud risk prevention The survey reveals a tension between the use of technology and the monitoring of employees’ electronic data. On one hand, three quarters of all respondents state that their company should monitor the activities and communications of employees. Simultaneously however, a significant portion does not agree with monitoring of emails (EMEIA: 81%, Slovakia: 86%), instant messaging (EMEIA: 90%, Slovakia: 92%) or telephone calls (EMEIA: 86%, Slovakia: 83%). 4 Another important area is protection against cyber-attacks. Forty-four percent of Slovak respondents stated that their company should have a robust cyber breach response plan prepared; nevertheless, only 23% said that this plan existed. “The threat posed by employees is very real for every company, but remains difficult to detect without monitoring and analyzing data from a variety of sources,” concludes Daniel Bican. “By focusing on behavioral patterns and breaches of communication rules, companies can identify individuals who may pose an increased threat.” -endsNotes to Editors About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients. About EY’s Fraud Investigation & Dispute Services (FIDS) Dealing with complex issues of fraud, regulatory compliance and business disputes can detract from efforts to succeed. Better management of fraud risk and compliance exposure is a critical business priority — no matter the size or industry sector. With more than 4,500 fraud investigation and dispute professionals around the world, EY provides the analytical and technical skills needed to quickly and effectively conduct financial and other investigations, and gather and analyze electronic evidence. Working closely with you and your legal advisors, we will assemble the right multidisciplinary and culturally aligned team, and bring an objective approach and fresh perspective to challenging situations, wherever you are in the world. And because we understand that you require a tailored service as much as consistent methodologies, we work to give you the benefit of our broad sector experience, our deep subject matter knowledge and the latest insights from our work worldwide. About the survey Between November 2016 and January 2017, 4,100 interviews were conducted in 41 countries across EMEIA by Ipsos MORI on behalf of EY. The interviews consisted of both face-to-face and online interviews in local languages on an anonymous basis covering a mixture of company sizes, job roles and industry sectors. For the purposes of this survey, emerging markets are defined as including: Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Estonia, Hungary, India, Jordan, Kenya, Latvia, Lithuania, Nigeria, Oman, Poland, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Turkey, UAE and Ukraine. Developed markets are defined as: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the UK.
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