Kaba ISSUE 4 JULY to SEPTEMBER 2012 connect Celebrating 150 years of innovation Over the last 150 years, Kaba has grown from a small Zurich lock maker to a leading global provider of integrated security solutions. Our long heritage and continual growth can be attributed to our will to repeatedly impress the market with groundbreaking innovations and our commitment to customer satisfaction. With our 150 years of know-how, passion for perfection and tradition as a precision industrial manufacturer, Kaba offers its customers the unique combination of reliability, security and convenience. To learn more about our last 150 years, visit www.kaba.com/150-years www.kaba.com.au PH: 1300 728 088 Welcome and introduction Welcome to the fourth edition of Kaba Connect, our quarterly publication designed to keep you up to date with the goings on here at Kaba Australia. We recently opened our doors nationally to our business partners so that you could all join us in celebrating our 150th birthday and the response was overwhelming. Thank you to all of you who attended and to those of you who couldn’t make it, we look forward to welcoming you at future events, however, you can catch up on what you missed in the following pages. Our feature story this quarter focuses on our comprehensive range of door furniture that complies with AS1428 Design for Access and Mobility, while we are also lucky enough to have an interview with Carl Dean from Detex Corporation USA. In other news, we take a closer look at our recent involvement in the upgrade of WIN stadium in Wollongong, NSW and stick with our regular product news and marketing news segments. Lastly, for this quarter’s, Have you met, we passed the microphone to our QLD team, one of our most dedicated and hardest working teams led by the fearless Alan Drew. As always, I hope you enjoy this edition of Kaba Connect, we all certainly enjoy bringing it to you. Best wishes Nicole Richardson Marketing Manager Cover image Open Day at Head Office Page 1 Content Kaba Australia’s Open Day Celebrating our 150th birthday Page 4-6 Kaba Australia provides the Entrance Control system for WIN Stadium Page 7-8 Kaba shows its commitment to AS1428 Design for Access and Mobility Page 10 Interview with Carl Dean, National Sales Manager, Detex Corporation Page 11-12 Product News Page 14 Marketing News Page 15 Have you met…. Page 16-17 Page 2 Satisfied customers across the globe Over the years, a large number of customers have put their trust in Kaba. We attach great importance to long-term partnerships that benefit both Kaba and the customer. The following extract from our client list shows that we must be on the right track. Accor Group Hotels, Air Liquide, Airbus, Ajax Amsterdam, Aldi, Alibaba Group, America’s Cup, Valencia, Amsterdam Arena, Australia Government - Department Foreign Affairs and Trade, Australian Turf Club, Banque de France, Bejing National Stadium (Bird’s nest), BMW, Boeing, Bombardier, British Telecom, Bundeskanzleramt Berlin, Bunnings, C&A, Carlton Hotels, Carrefour, Changi Airport Singapore, China Central Television Station, China Mobil Telecom, Chubb Security Services, CocaCola, Deutsche Bank, DHL, Doodricke, Dubai Municipality, EADS, ETH Zürich, Fraport, Fundación Parque Cientifíco de Madrid, Gazprom, General Dynamics, Hamburger Hochbahnen, Hitachi, Ho Chi Minh City Airport Vietnam, Hong Kong Airport Authority, Hopitaux de Paris, Hospital Clínico San Carlos, Hotel Four Seasons, Hotel Ritz-Carlton, Houses of Parliament, HSBC, IKEA, Leroy Merlin, Lidl, Linfox Armaguard, Lowes, Lufthansa, Madrid City Council, Mäkinen Logistics, Manchester Airport, Marina Bay Financial Center Singapore, Marriott Hotels, Melbourne Racing Club, Metro de Madrid, Mitre 10, Mr. Minit, MRTA, MTR Corporation, Munich Airport, Museo Nacional Centro de Arte Reina Sofía, National Australia Bank, Olympiastadion Berlin, Österreichische Elektrizitätswirtschaft, Paris Charles de Gaulle Airport, Pifkeifi, Poste Italiane, Resort World Sentosa Roche, Royal Airforce, Russian Central Bank, RWE, Schweizer Nationalbank, Schweizerische Bundesbahnen, SECOM, Secundocku, Sepang F1 Circuit, Shenyang metro OCC, Singapore City Development Limited, Singapore Mass Rapid Transit, SJ AB (Swedish Railways) Banverket, Sony Computer Entertainment Inc, Stade de France Paris, Swire, Taiwan Semiconductor Manufacturing Company Ltd., Tour Eiffel, Toyota, Trumpf, UBS, Universität Konstanz, Universität Zürich, Universitätsklinikum München, Université Pierre & Marie Curie Paris, University of York, Victoria Racing Club, Volkswagen, Walmart, Wuxi Airport, YAS Marina F1 Race Track, Zurich Airport and many more. Kaba Australia’s Open Day To celebrate our 150th birthday, Kaba Australia opened its doors nationwide to share a BBQ, some product specials, and a laugh with our valuable dealer network. NSW Although the weather wasn’t particularly kind to us, our dealers were, showing up in droves to wish us well, check out our new premises and show room, and eat from our all day BBQ. They also got an extra surprise, with our accordion player providing traditional polka music throughout the day. As reward for their visit, not only did we supply a constant supply of barbequed goodies but also the opportunity to experiment with all of our products, including our Detex range of exit devices and popular E-Flash range. Page 4 OPEN DAY RAFFLE WINNERS NSW Milwaukee Drill Milwaukee Drill E-Flash EF680 E-Flash EF780 SA Simon Jones – Haden Facility Management Ron McMah – Independent Locksmiths Ameen Ayoub – Ameen’s Locksmith Geoff Stoddart – Access Hardware QLD Milwaukee Drill Milwaukee Drill E-Flash Darren Black – Black’s Mobile Locksmiths Craig Edwards – Access Hardware Shaun Johnson – Black’s Mobile Locksmiths Sam – Locksmart Locksmiths Jon – Locksmith and Barrel Cargi – Gisbourne and Hume Locksmiths Kathy – Barooga Locksmiths Simon Hillier – Nelson Locksmiths Mark Goldsmith – Metropolitan Locksmiths Steve Meller – Angle Vale Locksmiths Brad Valentine – Nelson Locksmiths Glen Badenhop – API Locksmiths Brue Auld – Woodpend Hardware WA Milwaukee Drill Milwaukee Drill E-Flash EF680 E-Flash EF780 vIC Makita Drill Makita Drill E-Flash EF680 E-Flash EF780 Milwaukee Drill Milwaukee Drill E-Flash EF680 E-Flash EF780 Wine Pack Wine Pack Jeremy Berkelaav – API Mitch Callard – Commercial Locksmiths Aaron Blight – Lighthouse Locksmiths Mark Fleet – Western Lockservice Congratulations to all of the above winners. We hope you enjoy your prizes. QLD With Queensland being such a large state, we were pleasantly surprised with our customer’s willingness to travel far and wide to come and celebrate our 150th anniversary with us. It was a great day, with dealers able to interact with our products and join us for a bite to eat and general catch up. Page 5 VIC SA The Kaba Open Day gave our dealers in Victoria the opportunity not only to visit the office and sample our products, but also catch up with our new team members, with Stan Redfern recently commencing with Kaba Australia and David Hyams being promoted to Victoria and Tasmania State Manager. Our South Australia dealer network showed up on mass and were greeted with some fabulous local catering within the South Australian office. Along with the tasty treats, there were plenty of products to play with, with our c-lever and E-Plex products proving popular. WA Being a large state, we were overwhelmed by our dealer’s ability to travel vast distances to come and visit us and help celebrate our 150th anniversary. We had a great day and enjoyed the opportunity to welcome our customers into our offices, give them some food and drink, and show them our entire range of products. Page 6 Kaba Australia provides the Entrance Control system for WIN Stadium Page 7 Kaba turnstiles: 8 x TPBE02 motorised tripod barriers 2 x SCEM disability access gates 15 x scanner housing with 2 dimensional barcode scanning and graphic display Positioned overlooking the Pacific Ocean, WIN Stadium in Wollongong NSW is a multi-purpose facility with the ability to host a variety of sporting and special events, including rugby league, rugby union and soccer. Win Stadium is also the Wollongong home ground for the St George Illawarra Dragons who are part of the National Rugby League. 2012 has seen WIN Stadium undertake a major refurbishment with the building of the new Western Grandstand and the renovation of the Southern Grandstand with new corporate, player and retail catering facilities. These changes saw the removal of the stadium’s 50 year old grandstand and the installation of a more modern two-tiered stand, boosting the venue capacity to 23,000 with approximately 13,000 seats being undercover. In addition to an increased seating capacity, WIN Stadium now boasts improved patron facilities (such as toilets, box offices, and food & beverage areas), 4 leased areas to be used as shops/eateries, Page 8 2 new function rooms for game days and conferencing events, 21 new corporate suites, and new media and player training facilities. As part of this improvement 2 new patron entry points were built, with the venue’s access system supplied by Kaba Australia Entrance Control. Kaba Australia Entrance Control was the natural choice for WIN stadium as Kaba products were already successfully being used in the 2 existing entry points and Kaba entrance control systems are compatible with Ticketek tickets, allowing automatic entry to the stadium. The 2 new entry points were fitted with 4 motorised turnstiles and 1 disability access gate each, with each unit fitted with scanner housings featuring 2 dimensional barcode scanning and full graphic displays. As well as providing the systems to produce 2 new entry points, Kaba Australia also upgraded the existing, seaside entry point with a new scanner housing, also featuring 2 dimensional barcode scanning and full graphic display, to match the other entry points. The key to security is you Introducing the new keyless E-Flash range from Kaba At Kaba, we believe that everybody should be able to experience the convenience of keyless entry so we have created an electronic door lock just for you. Secure, reliable and simple to use, our E-Flash range will change the way you think about home security. Available in a proximity card version and a biometric (fingerprint) version, our E-Flash range takes electronic security out of the boardroom and into your home. E-Flash 780 Biometric E-Flash 680 Proximity Card www.e-flash.com.au Kaba shows its commitment to AS1428 Design for Access and Mobility Kaba Australia has been designing and developing door furniture for over 30 years. A main reason for localised product development is to ensure that we always have suitable products to meet the demands of the Australian market. Our extensive range includes items that are suitable for installations needing to comply with the Australian Standard AS1428 Design for Access and Mobility. We have a comprehensive selection of AS1428 compliant products across our product range including; lever handles, 240 Series, 270 Series, 280 Series and 740 Series; plate furniture, 100 Series, 600 Series, N100 Series, N600 Series, 1500 Series, 2900 Series and turn snibs; tafe and wafe; pull handles; and electronic door furniture, c-lever and our E-Flash range. To avoid any confusion, we have created a new Kaba brochure, specifying all of our AS1482 compliant products. To order this brochure, contact your Kaba representative, or email [email protected]. Kaba Door Furniture AS1428 Design for Access and Mobility Page 10 Interview with Carl Dean, National Sales Manager, Detex Corporation Kaba Australia has recently entered into a strategic agreement with Detex Corporation to become the Australian distributor of Detex Life Safety and Security Door Hardware products. Detex Corporation has been servicing the US market since the 1870’s and today produces a wide range of products centred around protecting people and securing property. With Carl coming back out to Australia this month for a whirlwind visit, including Security 2012, we recently sat down with him to learn a little more about Detex Corporation and their impressive range of products. Q. Tell us a little about the Detex range of products available here in Australia? Detex has several categories of products. Loss prevention, including the ECL series of pani paddle dead bolts and battery operated door monitor alarms. Next there is the Value Series, which are performance based panic devices with several models applied in loss prevention in retail and industrial secondary exits. These are available with most of the alarm and electric control of the Advantex institutional grade exits. Lastly, there is the Advantex premium exit device series, the industry proven panic device with high use, high abuse tolerant performance. Detex also provides Easy Kits to the industry. More than a product; Easy Kits are complete one source systems. While each kit is based on one or more Detex products Q.Detex is an American brand, how long have you been in operation? Detex started as a manufacturer of Guard Watchclocks in 1923. Manufacturing was located in Chicago Illinos and the main office was in New York, New York. In 1981 Detex combined its operations to its current facility in New Braunfels, Texas. New Braunfels is in the center of Texas, close to San Antonio. Q. Could you give us a little history lesson on the Detex brand and its products? Detex has its origins in a predecessor company established in 1878 by Abraham A. Newman to manufacture and sell stationary watchclocks. This was a period before watchclocks of the portable type had gained wide usage. Through the Newman name, Detex has observed over 130 years of involvement in the watchclock industry and proudly continues the name for two of its products. Mr. Newman was more than a salesman. He was attentive to his customers’ suggestions – and he was inventive. In all, he received more than 30 patents in the United States, most of them related to watchclocks. In 1906, Newman incorporated the Newman Clock Company and then sold it to Charles E. Renshaw, who subsequently changed to the name to “Detex Corporation”. The term “Detex,” believed coined by Philip H. Haselton, Sr., was suggested by a watchclock’s detector feature, which marks the Page 11 recording chart automatically when the cover of the clock is tampered with or opened. The corporate name was soon amended to “Detex Watchclock Corporation” to highlight the company’s product offerings. Detex remained principally a manufacturer and distributor of Watchman’s Clock Systems until 1963, when it first introduced a new line of security hardware products and entered the builders’ hardware field. These products are designed primarily for use in the control of exits and entries in industrial, commercial, institutional and educational buildings for the purposes of loss prevention and security. As a result of this broadening of interests, the word “Watchclock” was removed from the company name in 1964, and “Detex Corporation” was once again the corporate designation. In 1981, Detex consolidated its Chicago headquarters and manufacturing operation, and its New York City financial operation, under one roof in New Braunfels, Texas. Detex continued diversifying its product lines and in 1997 introduced the Advantex high-end exit device line. Designed for high-use and high abuse environments, Advantex changed the panic hardware marketplace with its patented, template-free installation features, PVD finishes, heavy-duty angled end cap, new architectural styling, grade 1 fire and hurricane ratings, and broad electrified options offerings. In 2001, the Value Series product line was introduced offering the same superior functionality, installation benefits, fine styling and ruggedness of Advantex to the core alarmed loss prevention market segments Detex has served. Now, Detex offers more electrified options for Value Series Page 12 than any other product in its class. Innovations have continued and will continue into the future. EasyKits – preconfigured, integrated door security systems, additions to the Advantex and Values Series lines, new families of exit alarms, upgrades and enhancements to the worldrenown loss prevention products continue and more will come. Q. What applications do you see your range of products being most suited to? The Detex Loss prevention products, ECL230, EAX 500, and Value Series V40EB are mainstay products designed to secure secondary life safety exits in retail and casual dining facilities. The EAX 3500 was designed to provide a secure exit alarm capabilities while incorporating a timed override feature to allow the same opening to be used for deliveries. From the ground up it was designed by customers in the dining markets. The exit device line, both the stainless steel performance based Advantex series as well as its sibling, Value Series each offer the rugged simple design for long life. Each have the patented strike locator system, totally eliminating paper templates for installation. Each offers the most complete line of electrical options. Each encompasses a rugged abuse resistant endcap, the weak point in most exit device designs. Q. What do you think are the benefits of Detex products over the competition? Detex can be summed up in two words: products and service. The products are the right products for our customers. Tough and long lasting. Being designed based on true user feedback, Detex products are the easiest to install and require very low maintenance. With the “family” atmosphere of a small company that Detex provides; everyone truly is in “customer service”. Detex has the undisputed top level customer service in the mechanical and electromechanical exit device market place. The proof is at the other end of the phone. If you call to place or check an order, you get a knowledgeable LIVE person. If you call with a technical question, you get a knowledgeable LIVE person. Q. You have entered into a strategic partnership with Kaba Australia for distribution. What was it about Kaba Australia that appealed to your distribution strategy? Detex has had a long relationship wth Kaba in North America in both the hospitality division (Saflok) and the institutional Access Control divisions. One of Detex’s earliest EasyKits was a one package panic device fitted onto the correct KABA eplex access control lever lock. Customers wanted to make one call and get a compatible rugged access control combined with a rugged (and good looking) panic exit device. Other manufacturers would supply one part but require the end user to figure out which product was compatible and secure on their own. If there was a conflict the problem was the end user. KABA and Detex both put the kit together and the “kit” could be ordered complete from either company. If there is an issue one call gets the right person for all the pieces. Where Trust is Built Life Safety and Security Door Hardware Protecting lives and securing property for over 100 years Detex life safety and security door hardware products are a proven performer, trusted by millions of property owners worldwide to secure and protect their people and property. From retail, restaurant, school, hospital, manufacturing, warehouse or office, Detex products can provide the exact solutions required to protect the lives and property in your building. Phone: 1300 728 088 to see the product in action, visit http://www.youtube.com/watch?v=8fSoZzGTfBs DISTRIBUTED BY Product News Introducing the new 36 lever Kaba Australia has been designing and developing door furniture in Australia for over 30 years. As part of our commitment to the Australian market, we strive to supply high quality, cost effective products to suit local market demands. The latest edition to our lever range is the 36 lever, a zinc diecast lever available in the 240 Series and 740 Series of lever furniture which is suitable for both domestic and commercial applications. Our 36 lever complies with AS1428 - Design for Access and Mobility, making it suitable for installations needing to meet this standard. Page 14 Kaba releases a new 19mm diameter pull handle Kaba Australia has added to its already comprehensive range of pull handles, with the release of the new PH5115 stainless steel tubular, 150mm long, 19mm diameter pull handle. The PH5115 is constructed of non-magnetic stainless steel and, like all of our pull handles, is available with through fixings, visible fixings, via the use of a 40mm rose, and on plate furniture. This new pull handle complies with AS1428 – Design for Access and Mobility, making it suitable for installations needing to meet this standard. Marketing New AS1428 Design for Security 2012 Access and Mobility brochure Kaba is again participating in this year’s Security 2012 exhibition at Darling Harbour, Sydney. The show is Australia’s largest security exhibition and showcases the latest and greatest in security innovations. In an effort to make product selection as simple as possible, we have created a brochure specifying all of our compliant products in regards to AS1428, making this brochure perfect when involved in a project needing to comply with this standard. If you are attending Security 2012, we would love you to visit us at stand number F22, situated right opposite the exhibitions SCSI bar and lounge. To order this new brochure, simply contact your Kaba representative, or email marketing@kaba. com.au and we will post some out to you. Rapelle point-of-sale As part of our commitment to the wonderful Rapelle range of products, Kaba marketing is pleased to announce the creation of the new Rapelle countertop display unit. Designed to snuggly fit 9 bottles of Rapelle, the display is perfect for housing the entire Rapelle Glass and Stainless Steel Care System. The display tells yours customers about the benefits of the products and displays 2 washers that have been involved in a Rapelle experiment to show how effective the product really is. If you currently stock Rapelle, please talk to your Kaba sales representative about receiving a countertop display unit. If you are new to Rapelle, you simply need to purchase 9 bottles of product and you will receive the point-of-sale display for free. We’d love to hear from you Do you have something that you would like to share with the rest of the Kaba dealer network? Have you been involved with a project worth talking about? Or, do you have feedback on our Kaba Connect magazine? If so, we would love to hear from you. Please send your comments and story ideas to [email protected]. Page 15 Have you met... Team: Queensland Team Members (from left to right): Ray Manwaring (Technical Sales Representative) Bob Looney (Project Hardware & Specifications) David Robinson (Project Hardware & Specifications) Tom Preston (Account Manager) Robert Hill (Project Hardware & Specifications) Paul Pearson (Project Hardware & Specifications) Alan Drew (QLD/NT State Sales Manager) Page 16 We asked Alan to share some insights into the Queensland Team. This is what he had to say: Q. How long have you and your team been with Kaba? believe our front door will one day run our homes and buildings. Most of us have been with Kaba 10 years or more. Q. Now spill the beans on the rest of the Queensland team, what do we all need to know? Q. What is the best thing about working in a small team away from the main office and what is the biggest challenge? As most of the team is on the road and with, most times, only two in the office we get a better understanding of the products Kaba makes and their diversity. We all have to know the main features of our products, be the first point of contact, and once a contact is made refer it to the appropriate person. Basically we need to have a broad knowledge of Kaba. We get to discuss changes to standards and building codes. This sometimes leads to robust discussions on the interpretation of standards, leading to a better understanding to the changes and why the authorities made them. Q. Tell us a little about yourself. What do you like to do when not working for Kaba. I am a product of the construction industry having worked in all facets of the industry from pick and shovel to design and construct. Having worked in third world countries for 18 years, I am very interested in ancient construction methods and the quality of trades in the past which have now disappeared. I like innovation and The boys are a diverse lot. Paul has two daughters who twist him around their little fingers (If I only had that power). He makes a point of knowing the ins and outs of our products, also that of our competitors. Paul conducts a lot of our training. Bob runs the office and is the only permanent fixture as the rest of us are on the road at one time or another. He has a diverse knowledge of our products and can point most of our customers in the right direction. He is very customer oriented. Robert is the youngest male in the team and brings a gen Y perspective to our marketing (I know that is terrifying!). He is a great problem solver and has great technical knowledge. Tom looks after the locksmiths and spends his time trying to find the perfect chicken sandwich. He has had food poisoning more times than I can remember. Ray is access control, has found out about bikes and is trying to fit an X09 to his to prevent its theft. David calls on architects, developers and builders. He is always cheerful & happy (we are working on changing that). Q. What are the challenges facing the industry in Queensland and Northern Territory at the moment and do you think that these challenges translate Australia wide? The GFC is going to be our greatest challenge with construction declining. Service, innovation and communication will be of most importance. Never allowing our problems to become our customer’s problem is paramount. This I see as a national issue and we all need to look outside the box on how to increase our market. We need to ask the question, ‘where else can our products be used that they are not being used now?’ Q. With Kaba celebrating its 150th anniversary this year, what is the one thing you wished all of our customers knew about us here in Australia? We are a problem solving group, with a diverse range of access control products which will fit their situations. Just call us. We were not responsible for the weather. That was our competitors. Q. Anything else you would like to share with us? Always grab the moment as old age is not for wimps. When an opportunity presents itself, grab it with both hands. Page 17 Kaba Australia Pty Limited Tel: 1300 728 088 Fax: 1300 728 708 [email protected] www.kaba.com.au © Copyright Kaba Australia Pty Ltd
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