2014 International Conference on Management Science & Engineering (21th) August 17-19, 2014 Helsinki, Finland Research on Positive and Negative Incentive Method to Active Individual Based on Safety Management: FRN Evidence SHI Li-ping,JIA Ya-nan,QIN Shu-zhen School of Economics and Management, Harbin Engineering University, Harbin 150001, P. R. China Abstract: In the process of enterprise's safety production, human factor plays a more and more important role. According to the classification of personality psychology, taking the active individual as the research object, through the method of cognitive neuroscience experiment to make a comparative study of the effectiveness of the positive and negative incentives. The experiment based on the evaluation paradigm of responding task results, mainly adopting "tip - target feedback" paradigm, through comparing the stimulates from two groups, in the block1,16 participants with active traits were asked to respond to the square of different positions on the screen in the prescriptive time through clicking the key. If the participants click the square before the ending, a coin would be given as a reward; otherwise, no rewards would be given. In the same way, in the block 2, if the participants don’t click the square before the ending time, a punishment would be given; otherwise, no punishment would be given. Negative components can be used to analyze the feedback, FRN, reflecting the subjects themselves in the mind of positive incentive method and negative incentive method two kinds of incentive methods to assess potency. The results reflected that positive incentive has more accurate answers than that of negative incentive, and punishment has a more significant FRN waveform than that of reward, when the participants give a right answer, without given a reward has a more significant FRN waveform than that of having a reward. This demonstrates that positive incentive method has a better management effect than negative when it comes to active individual during the safety management. Keywords: active individual, FRN, negative incentive methods, positive incentive methods, safety management 1 Introduction At present, there are more and more production safety accidents. And the safety problems are being getting more and more attention of the researchers. In the Supported by the National Natural Science Foundation of China (71271063) and the International Exchange Program of Harbin Engineering University for Innovation-oriented Talents Cultivation process of the enterprise’s safety production, production personnel as the direct participants of enterprise production process whose effect cannot be ignored. Researching people’s behaviors is conductive to solving the safety production problems much better. People’s behaviors will be influenced by psychological factors, physiological factors and environment factors. A person’s psychological and behaviors are interdependent and influence each other. The psychological activities are implicit, behaviors are explicit, the explicit behaviors are dominated by implicit psychological activities, and the implicit physiological activities get development through the explicit behaviors. From the perspective of the relationship between the psychological activities and behaviors, this study explored the complex psychological activities how to influence persons’ safety behaviors. Character is a very complicated psychological phenomenon with different kinds of psychological characteristics which produce a stable attitude to reality and a habit of behavior, affecting people’s positivity[1]. At the same time, the production behaviors will be affected by employee personality characteristics which will lead to different production effects[2]. Since personality is formed in a long-term social environment and isn’t easy to be changed[3]. As a result, the corresponding management measures for employees with different characteristics in the production of behavior guidance are considered to be an effective way of safety production management[4]. According to the classification of personality psychology characteristics, in the view of the individual have the active characteristics, researching on the incentives methods of safety production management[5]. Because incentive methods have a direct influence on employee’s cognition, therefore, the employee's production behavior will be influenced by incentive methods[6]. In the field of safety production management, therefore, a study suggests that the implementation of the safe work practice depends on the employee's expectations [7]. A report from the United States DuPont shows that more than 90% of the safety accidents which caused by human factors, and the relative reports said if we just emphasis on inputs one-sided, eliminating the hidden trouble of all process, but ignoring the employee behavior, that only can solve 20% accidents[8,9]. If we - 403 978-1-4799-5376-9/14/$31.00 ©2014 IEEE can't realize the importance of human factors, the production accidents will be difficult to be controlled[10]. The neural basis of social cognition mainly involves three brain regions, which contains the amygdala, orbito-frontal cortex(OFC) and superior temporal gyrus, superior temporal sulcus and gyrus (STG), which was put forward in the late 1980s by Brothers, and they called the regions-"social brain"[11] . The amygdala stimulates an emotional response, including autonomic nervous, endocrine, the change of somatosensory which causes the brain physiological and neurological the qualitative change, producing the emotional response of central representation. Awareness to stimulate the emotional and social information has a special significance for fast and automatically evaluation to stimulate the biological, besides, prefrontal cortex (the PFC) also plays an important role in social behavior[12]. A large number of brain injury, brain imaging and electrophysiological study confirmed the prefrontal cortex plays an important role of social cognition and mood. Among them, the ventral medial prefrontal cortex (VMPFC) is particularly important for social cognition[13]. VMPFC has awareness to stimulate the emotional and social significance of the function of representation, and the function of the amygdala is similar, but there are different aspects: first of all, the VMPFC for positive and negative emotion perception process are equally important, and it is clear that the amygdala is clear that its role is important in the negative emotion; Second, the readjustment of the VMPFC is more flexible than the amygdale[14]. Earlier Brothers realized that orbito-frontal OFC is one of the social brain structures, it involved in reward or punishment process related to the motivation and emotion. Pleasant food, smell, taste, music, money, attractive faces as a reward to stimulate, which can increase the activity of the medial area of OFC. ACC can be divided into the anterior cingulate cognitive division (ACcd) and anterior cingulate affective division (ACad), ACad is involved in the social cognitive emotion processing. An ERP research demonstrates that there is an error in the ACC monitoring role, when the wrong answer occurs, it can produce errors which related to negative wave (error - related negativity, ERN). Maybe when the wrong answer occurs, it caused the emotions associated with sadness (distress) and other cognitive processes [15]. Electrical components, its source locates near the ACC. Compared with other events related components, FRN has its own characteristics. A study of the rapid response event related potential found that feedback related negativity (FRN) is the most important of the brain processing timely feedback to stimulate [16]. Before the participants click the keys, they know what should be the right reaction, so as long as the subjects click the key, they can know whether it’s right or not directly. While in some experiences, the participants can not immediately know if they make the right response, they can only directly rely on the outside information feedback. In 1997, Miltne et al studied the result feedback event related brain potentials, found brain waves also produced negative deflection with incorrect result feedback. Miltner et al studied this component and it is the same as errors related negative wave, which may reflects the process of error detection. The later researchers also called feedback FRN for short. Some studies found that the situation dependencies is FRN monitoring system, such as Holoyd et al set up three kinds of absolute potency in the study situation (losing, neutral, winning), at the same time in each situation, setting three relative titers (one of the best, in the middle, the worst), it is found that FRN for winning or losing and neutral, the three absolute potency is not sensitive, but compared with other results situation, the biggest result is one of the biggest result caused the larger FRN amplitude [17]. In prospect theory, Kahneman and Tversky considered: when an individual make decisions, it is not related to the absolute value of utility of all possible results, but referring to their own standards to make decisions [18]. Xiang ling, Wang Baoxi et al referenced the prospect theory to design two experimental scenarios: let the participants choose a bet the two bets ($5 and $25), then designed five kinds of feedback as a result, the results found that when losing money FRNS amplitude is the largest which verified the hypothesis of referencing the point in the relative potency of processing [19]. A series of related potential (ERP) studies suggest a FRN composition can be induced by a feedback stimulation, which reflect the cognitive and expected departure from the feedback process. In order to verify FRN waveform represents the negative feedback of response in the brain or in the expected deviating process, Liu Yaozhong and Tang Zhiwen divided experiments into four kinds of feedback which were designed with the Flanker paradigm: reflecting the right incentives, right without reward, the error punishment and error without punishment, the experiment results showed that reaction right without reward and response error without punishment induced larger amplitudes, and then confirming FRN is a performance of expected departure[20]. In conclusion, this study selected FRN as experiment electrical components; exploring active individual evaluated positive evaluation titer, at the same time, through using behavioral data to analyze suitable incentive measures for active individual. Based on safety psychology and behavior theory, we assume that the positive and negative incentive methods in active individuals have significant differences in behavior and ERP data. The difference occurs with a significant feedback, the feedback will be presented through FRN. Furthermore, according to the found of Liu Yaozhong and Tang Zhiwen, we deduce the positive and negative incentive methods have significant differences in the accurate rate for active individuals; Positive and negative incentive have significant differences on the electrical components FRN for active individuals. Negative incentive method will cause more obvious FRN waveform. In order to find out the neural - 404 - evidence to support this hypothesis, first, we make the test subjects immersed in a situation of safety production, and asked participants to hit the square which appearances on the screen in the process of test, according to different experiment results, participants must be paired a reward or punishment. The assumptions as follows specifically: H1: positive and negative incentive method has significant differences in behavior and ERP data for active individuals. H1-1: positive and negative incentive method have significant differences in accurate rate for active individuals. H1-2: positive and negative incentive methods have significant differences on the electrical components FRN for active individuals. Negative incentive methods will cause more obvious FRN waveform. As to hypothesis H1-1, H1-2, experiment using the single factor experiment design, the independent variables are the different ways of stimulating: reward and punishment, the dependent variables are participants FRN waveform and accurate rate. Participants were asked to hit target square by keys which appeared on the screen as fast as possible. In the block1,16 participants with active traits were asked to response to the square of different positions on the screen in the prescriptive time through clicking the key. If the participants click the square before the ending, a coin would be given as a reward; otherwise, no rewards would be given. In the same way, in the block 2, if the participants don’t click the square before the ending time, a punishment would be given; otherwise, no punishment would be given. Block1 and block2 experiment repeated 60 times each, that is, a total of 120 times. 2 Methodology 3 Results This experiment needs to choose active personality according to the personality test. Eventually in 30 students, there are 16 persons belong to active individual significantly, so we choose these 16 persons as participants who are all students come from Harbin engineering university. All the 16 participants are right-handed (7male) students aged between 18 to 28 years old. All the subjects with normal vision or corrected visual acuity, and there are no history of neurological disorders and mental illness. All participants agreed with the study acquired. The experiment instruction is: suppose you are a manager of coal enterprise, your work task is when the purple square to appear on the screen, press the corresponding key at the speed of as soon as possible to hit square and its corresponding relationship is: "8" corresponding "up", "2" corresponding "down", "6" corresponding to the "right", "4" corresponding to the "left", "5" correspondence "middle". Then a simple exercise will be presented, press the enter key to start. Instructions after the practice, press “7” after the practice for once more; Press “enter” for the official start of the experiment. When the official experiment starts, the time of purple squares will appear for 550 ms, according to the reaction of the participants, the stimulate will appear last for 1300 ms, and then following a second square, and the second cycle is repeated. Conclusion will appear after ending the keys: the end of the experiment, thank you for your participation. This experimental paradigm references to "tip target - feedback" paradigm and combined with the actual situation of E - Prime experimental software for being improved, just as changing the randomly appear square to target square on the screen in the position of "up, down, left, right," five positions, participants should be asked to hit squares as soon as possible after the rise of squares, just hitting the key corresponding to the located square on the keyboard. The Square is made 92 * 87 pixels, was presented in the 22 inch screen. EEG data produced by Neuroscan Company Synamp2 Amplifier system and Scan4.3 software to be amplificated and processed. The frequency of online bandpass filter was 0.05 100 Hz, the sampling frequency was 1000 Hz. In the whole experiment process, the impedance remained under 5 k. After the experiment, using Scan4.3 software analyzed the recorded EEG data, including the following steps: getting rid of the bad data, deleting eyespots, intercepting analysis paragraphs(interception is stimulus presentation before 200 milliseconds to 1500 milliseconds after the stimulus presentation of EEG data), correcting the baseline( taking 200 milliseconds before stimulus presentation of data as a baseline, and the rest of the baseline by subtracting the part), to the artifact (remove the peak - peak volatility than data), reference electrode conversion, filtering (filter parameter is set to low pass filter, frequency of 20 Hz), etc. Selecting ten electrical position analyzed FRN electrical signal, and defined the FRN as the largest negative wave of feedback stimulus presented within 200 ms to 300 ms. The specific process as shown in Fig.1 and Fig.2. - 405 - Fig.1 FC1: Stimulation comparison chart of FRNS waveform (rewards) types: reward/no reward) * 10 (electrode) , the results showed that stimulation of the main effect significantly (F (1, 12) = 4.996, P = 0.047 < 0.05), compared with incentives, button right without giving positive feedback stimulation caused more significant FRN, consistent with the initial hypothesis H1-2. Details are shown in Tab.1. In order to analyze the behavior data of 16 participants, the study use the method of overlaying and averaging analysis to get the average correct rate of77.64%, which is consist with the expected correct rate of 66% roughly. Besides, through the method, the study found that the participants had good operation skills after doing some exercises which would influence the result, behavior data are shown in Tab.2. Because of this problem, it was solved through processing the data properly, and then get the final result. Block 2 has a higher correct rate of 2.5% than block 1, and the result is lower than 3.3% which is the number of being raised correct rate because of good operation skills. From this it can be found that reward can cause a higher correct rate than punishment. Fig.2 FC1: Stimulation comparison chart of FRNS waveform (punishments) 4 Conclusions Fig.3 Brain electrode distribution picture When intercepting FRN electrical components, take the average amplitude of the time window from 200 ms to 300ms, analyzing the forehead and centre of ten electrodes, ten electrode position respectively (FZ, of F1, F2, F3 and F4, FC1, FC2, FCZ, FC4, FC3), As shown in Fig.3. The data is stored as a TXT format output, getting three experimental control group of EEG data, included 12 effective experimental data. According to repeated measurements analysis of variance FRN amplitude of experiments 2 (stimulus Experimental designed two types of contrast stimulation: the first is a reward of hitting squares, hitting square failure without reward; the second is to hit square without reward, hit the square failure will lose golden coin. The data processing results of Electrical components showed that hitting square without reward caused more significant FRNS waveform than hitting square with reward. According to Kahneman and Tversky's prospect theory, when the individual make decisions, they did not base on the variety of possible results of the absolute value of utility, but reference to their own standards. From the view of this theory to analysis the study, the brain wave of FRN was shaped should due to participants themselves standard: as long as you finish the hitting, a reward feedback will be given, because the actual feedback type does not accord with their own standards, there was not reward feedback given, thus when they found the results did not conform to the expected, The phase of the midbrain dopamine was reduced, relieving the Inhibition of ACC neurons , and then, FRN was generated (Holroyd & Coles). Tab.1 Repetitive measure analysis of variance results of FRN Multivariate Test b Effect Stimulation Type value F hypothesis df error df Sig. Pillai tracking 0.312 4.996a 1.000 11.000 0.047 Lambda of Wilks 0.688 4.996a 1.000 11.000 0.047 Hotelling tracking 0.454 4.996a 1.000 11.000 0.047 Biggest root of Roy 0.454 4.996a 1.000 11.000 0.047 - 406 - Tab.2 Behavior data block1 block1 69.72 72.22 According to the discussion of the experiment EEG data, we learned that for active individuals,positive incentive method are more effective than the negative, which provide the reference basis for the establishment of enterprise safety production management incentive measures. In addition to incentive methods mentioned in this article, the guidance management contains a whole process from the staff enter to leave the enterprise. Enterprise manager should think of employees’ active personality traits with a guidance management in order to motivate employees to regulate their own security behavior. The study indicates that taking positive incentive method can obtain a better management effect than the negative for active individuals. Currently, during the safety management process, with the technology is being progressed and advanced production equipments are being introduced, the strength and frequency of the punishment for employees have been falling. More and more managers realize that employee's subjective initiative is more and more important to the enterprise, but the establishment of the enterprise safety management culture just relies on punishment is not enough. In order to make employees aware of their roles in the producing process and play their active role, it is vital for manager to make staff feel recognition and respect. Set up too many regulations and punishments will hit the enthusiasm of employees during the management process, especially for active individuals will have the opposite effect. References [1]Crant J M. Proactive behavior in organizations. Journal of Management, 2000, 26(3): 435-462. [2]Bateman T S, Crant J M. 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