313 CTT+ Certification: Now Teaching the Globe from your Desktop Tazneen Kasem, CompTIA Eric Sardual, JTI Inc. 3/11/2009 Introduction CTT+ Certification What is CTT+, Why CTT+, Requirements of CTT+ Submission Process before S b i i P b f www.CTTSubmission.com CTTSubmission Explanation, Benefits, Example, Demonstration Closing Questions and Answers Tazneen Kasem CompTIA – Advancing the Global IT Industry 25 years Information Technology community 20,000 member companies worldwide Initiatives include: Certifications IT Training Workforce development e‐commerce, software services & public policy 1 3/11/2009 CompTIA: World’s largest A+ CDIA+ Network+ RFID+ CTT+ (Trainer Certification) Convergence+ Project+ HTI+ Security + Server+ Linux+ Over 1 Million Certified!!!! Eric Sardual JTI, inc. – taking you global through localization! 10 years with JTI, project coordinator, project manager director of production manager, director of production Manages JTI training efforts Supervise JTI’s and CompTIA’s joint venture— CTTSubmission Second year to be at the Annual Gathering JTI, inc. Translation & Linguistics e‐Learning Localization Software/Website Localization Voice‐over Recording Multilingual Desktop Publishing Global Consultation & Solutions Implementation In‐country Resource Allocation Localization Management 2 3/11/2009 CompTIA CTT+ Certified Technical Trainer validates excellence in instruction in traditional and virtual classroom It is a vendor‐neutral certification applicable to training professionals in all industries ? It recognizes the mastery of core instructor skills: preparation, presentation, communication, facilitation, evaluation. Better training and support lead to: Improved skills Higher retention Higher student satisfaction g e stude t sat s act o Higher exam scores Fewer course/ exam retakes Better training ROI ? CompTIA Certification Domains as a % of Exam 1. Planning Prior to course 13% 2. Methods of Delivery for Instructional Delivery 14% 3. Instructor Credibility and Communications 10% 4. Group Facilitation 45% 5. Evaluate the training event 18% 3 3/11/2009 CompTIA CTT+ TK0‐202 Classroom Performance‐Based exam CompTIA CTT+ TK0‐201 CBT or CompTIA CTT+ TK0‐203 Virtual Classroom Performance‐Based Exam Trainers/Instructors Network Engineer/Desktop Specialist Facilitators Systems Engineer Instructional Designer Information Assurance Security Officer Training Director Technical Product Manager Senior Technical Instructor Network Engineer Associate Professor IT Security S it Consultant C lt t Field Instructor Distance Learning Media Specialist IT Curriculum Manager ? SAP USU Analyst/Specialist Consultant Supervisor of Case Management Project Manager Senior Legal Business Analyst Regional Area Director Business Project Specialist HR Consulting Analyst 4 3/11/2009 • Chicago Public Schools • Train Signal, Inc • BlueStreak Learning g • Education America • Symantec • New Horizons Computer Learning Center • For Your Instructors, Inc. • State Farm Insurance • Geeks On Call • University of Minnesota • Xerox - Office Printing Business • Adobe Ad b • Thomson Reuters • Pitney Bowes • Verizon Wireless • Oklahoma City Community College • Ricoh Corporation • CA Inc. Education & Training Bahrain Institute of Technology Clark County School District Friesen, Kaye and Associates Global Knowledge Gulf Coast Community College New Horizons University of Missouri Healthcare Blue Cross Blue Shield CIGNA Corporation GE Healthcare Philip Medical Systems Medtronic Communications Avaya Communication Verizon Wireless Ericsson Siemens Government Department of State Internal Revenue Service Lockheed Martin Northrop Grumman U.S. Coast Guard U.S. Navy BAE Systems Others... Accenture Ernst & Young British Petroleum London Life Insurance Hilton Hotels Corporation Home Depot Schwan Food Company Pacific Gas & Electric Co. Microsoft Step 1: Acquire a valid MCP or Microsoft Business Solutions Cert Step 2: Demonstrate instructional presentation skills Option 1: CTT+ Certified •Step 3: Complete the MCT Application Step 4: Welcome to the MCT Program IT Products and Services CDW Corporation Cisco Systems Citrix Systems, Inc. Dell Hewlett Packard IBM Intel Microsoft Novell Adobe Symantec Canon Ricoh Xerox Pitney Bowes Adobe Step 1: Review, complete, and submit an Adobe Certified Instructor Application and ACI Agreement. Step 2: Pass the appropriate ACE exam(s). Step 3: Provide verification that you have either one of the following : • CompTIA CTT+ credential • Government-issued teaching certificate 5 3/11/2009 CompTIA wanted to expand their services globally, thereby requiring native speakers to score video submissions CompTIA wanted to shorten the turnaround time for video submissions to be scored JTI provided the native speakers who were trained on how to score videos JTI developed a You‐Tube‐like infrastructure called CTTSubmission Time – reduced by half From applicant to video scorer From video scorer to applicant Cost Courier Creation of video submission – all that’s required now are digital formats—either MPEG, MPEG4, FLASH or MOV Get certified today via CTTSubmission Get certified today via CTTSubmission!!! !!! You‐Tube‐like infrastructure The second portion of the CTT+ certification (after passing the CBT) R Requirements: i PDF version of proof of score report PDF version of appropriate performance‐based form Credit card or Paypal information Digital version of performance‐based exam (Classroom or Virtual Classroom) 6 3/11/2009 7 3/11/2009 8
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