May 2015 Issue 25
Community
Feedback
Dear Residents,
This edition of the
Streetwise newsletter is
being circulated slightly
earlier in term three – by
request of the newsletter readers who responded
to last year’s Community Survey.
We hope that an earlier term three edition will
give you better notification of key dates, activities
and contact numbers as the busy end-of-year
period approaches.
Term End
Please note that term three ends on June 12
and all exams will be finished by the end of May.
Term dates are always displayed on the reverse
of this newsletter.
End of Year Refuse
The University will continue to invest in subsidised
refuse collections in June and July for students
leaving their premises on non-bin days. If you see
refuse placed outside on a non-bin day it is likely
to be earmarked for special collection. We do
encounter a small degree of Landlord/Builder waste
placed out incorrectly later in June. If you would
like to query an address, feel free to call/email the
Streetwise contacts below.
Parties and Noise
As exams come to an end and the weather
improves we enter a busy social period for
students. Students will be sent messages about
noise and community responsibility in the run up
to the end of term. Please note that Estate Patrol
can visit off-campus addresses generating noise and
disturbance (pending on-campus emergencies).
Estate Patrol operate 24 hours and can be called
on 01392 723999. We ask that residents log public
disturbances with the Police as appropriate on 999
(emergency) or 101 (non-emergency).
If you have any questions about this newsletter,
or you would like to find out more about
preparations for the end of the academic year,
please feel free to contact me on the streetwise
email or telephone number.
Email: [email protected]
Tel: 01392 726252
I look forward to hearing from you,
Rory Cunningham
Community Liaison Officer
The iExeter App
A new feature has been added to iExeter, the University
of Exeter’s student app, to provide instant information on
recycling and rubbish collections.
By entering a postcode and selecting an address, students can
see their next collection, what colour bin needs to go out and
when it should be put out. Launched in January this year, the
bin-checker tool is the latest addition to an app used by the
majority of students. The app has received over 11 million
uses since August 2014.
The team behind iExeter hope to expand on the bin-checker
feature to include further guidance and alerts. As well as
providing information on recyclable materials, the app could
allow iExeter to prompt users about bank-holiday collection
changes, further reducing the chances of a missed or
incorrect collection.
The bin-checker feature has
received over 5,000 uses
since January
The bin-checker joins other community focused tools such as the transport section
introduced in term one last year – providing bus times for the main routes to and from
the city and the Streatham and St Luke’s campuses, as well as the latest train departures
from St Davids. This feature is designed to help students to make the most of the various
sustainable transport options on campus and across the city centre.
“The recent bin-checker addition to the University of Exeter app, iExeter, makes accurate
and personalised information about bin collections easily available to thousands of
students. The result of a cooperative effort by both the University and Exeter City
Council, the handy new tool uses both organisations’ systems to help students know
when to put their refuse, recycling or garden waste out for collection.” Ben Richards,
Web Officer, University of Exeter.
Best Bar None
Best Bar None is a national scheme supported
by the Home Office and aimed at promoting
responsible management and operation of
alcohol licensed premises. It was piloted in
Manchester in 2003 and found to improve
standards in the night time economy. It has
since been adopted by 100 towns and cities
across the UK and Exeter is now involved.
The University is proud to support
the BBN scheme
The Students’ Guild ‘Ram Bar’ was the first
premises in Exeter to obtain BBN accreditation and now the University of Exeter
is proud to be a member of the newly formed BBN steering group for Exeter.
All of the University’s licenced premises are supporting the BBN scheme and are
hopeful of gaining accreditation over the coming months. Further updates will be
provided in future editions of the Streetwise newsletter.
Key contacts
Estate Patrol:
deal with matters of security and safety and provide
a 24-hour presence on-campus. Estate Patrol can be
contacted at any time: 01392 723999
or email: [email protected]
StreetWise Helpline:
for highlighting community issues direct to
the University phone: 01392 726252
or email: [email protected]
Devon Highways:
to report any issue relating to the repair and
maintenance of most public roads – Devon
Highways can also remove illegal signage (flyposting)
in appropriate areas: 0845 1551 004
PC Ian Lugg:
Richmond Road Re-vamp
The visual impact of some streets with high student numbers is an
ongoing concern for residents. This year, the Student Community
Wardens collaborated with the Students’ Guild Green Unit to clear
up one particular street and explore ways to encourage student
involvement in future clear up efforts.
Richmond Road (St Davids Ward) was identified as a key location
for a re-vamp due to its mix of students, permanent residents and
businesses. The houses and businesses along the road also had
sizeable front gardens, which had great potential for improvement.
March 26 was chosen as the date for the clear up – which involved
the weeding of front gardens and the provision of plants and
planters for all households. Decorative wheelie bin covers were
also provided to help brighten up each garden.
The Student Community Wardens
The Student Wardens worked closely with St David’s Neighbourhood Partnership and the
Students’ Guild Green unit. City and County Councillors also contributed to the funds already
committed by the University and Students’ Guild. Local school children were involved through
visiting the community centre at regular intervals to arrange the plants.
is the Neighbourhood Beat Manager (NBM) for the
Exeter University Community.
Phone: 101
Email: [email protected]
Christine Fraser, Chair of St David’s Neighbourhood Partnership said: “Anyone who criticises
Exeter’s students for lack of neighbourliness should come to St Davids and see what they’ve
achieved in Richmond Road! Residents, local businesses and our school children all think they
have done a brilliant job – and, indeed, they have”.
Exeter City Council’s
Community Patrol:
The Student Wardens will help to keep the project going in three ways: new students arriving
to the area in September will receive a welcome pack with new bulbs to help keep the street
flowering; wardens will be distributing a student survey to help understand ‘attitudes’ towards
garden maintenance; plus the Student Wardens will explore the production of a ‘toolkit’ to help
replicate the success of the scheme in other areas of the city.
if you are bothered by noise from premises
that requires investigation phone: 01392 265147
Police switchboard:
to report incidents of public disorder phone: 101,
or for emergencies call 999
Exeter City Council’s
Cleansing Services:
“We feel that the follow-up survey will help us to understand what we can do to ‘break the
cycle’ and gradually get more students involved in garden upkeep. We meet many students who
have inherited gardens that were messy at the start of tenancy, with no tools for maintenance –
understanding these barriers could help us explore some solutions.” Damien Fieldhouse, Student
Community Warden.
for missed bin collections, to request additional
bins or to make recycling enquiries phone:
Exeter City Council’s
Environmental Health team:
to report accumulations of rubbish likely to harbour
or attract vermin phone: 01392 265193
Civil Parking
Enforcement Officer:
to report parking offences phone: 01392 665901
Term Times 2014-15
Summer Term: Mon 27 April – Fri 12 June
Autumn Term:Mon 21 September –
Fri 11 December
Spring Term:
Mon 4 January – Fri 25 March
Further Investment for
Landlord Accreditation
The Students’ Guild and the University have
been long-term advocates of promoting a
landlord-accreditation scheme to students and
property owners alike for a number of years
now. We’re pleased to report that this year
has seen real movement in terms of landlords
choosing to use the scheme the Guild and
University are endorsing, to the point that we
are now being used by the service providers
as an example of a national success story. Off
the back of this success, the University and
the scheme providers have match-funded
additional funding in order to further promote
the scheme to landlords and to further
This year’s Housing Fair had an excellent turnout
develop relations at Exeter City Council.
Through a closer working relationship with
the Council, we hope that we can reduce
duplicated paperwork and checks for landlords
(between the existing HMO legislation and
the landlord accreditation scheme), which
we hope will encourage even more landlords
to become accredited.
Help us make less impact on the environment by receiving StreetWise via
an email link to the University Website. Please contact Rory Cunningham
directly if you would like to receive this newsletter via email:
tel: 01392 726252 or email: [email protected]
Rory would also like to hear your ideas for future articles and features!
www.exeter.ac.uk/businessandcommunity
2015AS018
01392 665010