THE UNITED METHODIST RETIREMENT HOMES, INC. 2015 ANNUAL REPORT How Tech-Savvy Are We? page 19 Visions of the Future page 4 Aging with Spirit & Humor page 16 Our Guiding Principles The Mission of The United Methodist Retirement Homes, Inc., a faith based, non-profit continuing care organization, is to provide quality care and services for an inclusive and diverse population of senior adults. The Vision of The United Methodist Retirement Homes, Inc., is to be the provider of choice for retirement and continuing care services in North Carolina. The Values of The United Methodist Retirement Homes, Inc., are: • Human Dignity • Ethical Practices • Financial Integrity • Benevolent Care • Workforce Excellence • Continuous Quality Improvement • Governance Accountability • Public Disclosure & Accountability • Community Involvement & Collaboration • Education Croasdaile Village Heritage Hall resident, Nancy Smith, with resident services associate, Freida Rugumamu. Heritage Hall residents live independently but receive help with some daily routines as needed. On the front cover: Cypress Glen residents Patsie Cooke and Jerry Hopfengardner. CONTENT Guiding Principles Inside Front Cover How Tech-Savvy Are We? page 19 Chairman’s Welcome page 3 Visions of the Future page 4 page 13 Good Governance page 5 The Year in Review page 9 Year-End Financials page 14 page 16 Photography Beverley S. Pierpoint John Ellis Donor Thanks page 33 Music: Good for the Mind, Body & Soul page 38 page 38 Editors George Deaton Cheryl Miller Campus Reports page 26 Being Socially Accountable page 30 Aging with Spirit and Humor page 16 Creative Director and Editor Beverley S. Pierpoint Foundation Briefs page 21 Editors Contributors Jonathan Erickson Stacy Dobson Howard DeWitt Laurie Stallings Wade Rozier George Deaton Cheryl Miller Mother’s Day Offering Inside Back Cover UMRH Corporate Office Corporate Communications 2600 Croasdaile Farm Pkwy. Suite A-500 Durham, NC 27705 © 2016 UMRH, Inc. All rights reserved. Cypress Glen resident, Ann Whitehurst, gets instructions from personal trainer, Dionne Evans, at the Cypress Glen Wellness Center. 2 REVIEW 2015 “Thank you for bringing your passion, intellect, insight, experience and resources to the table.” A s your chairman, I am always excited to introduce to you the UMRH annual report. It is a record of the achievements of the organization in fiscal 2015, which ended September 30th, and the vision we have for the future. Over the last few weeks, I have thought much about what I could say to my fellow board members for their service on this board. I know that, for these volunteers, it was another responsibility that they added to the many things they have in their life: their career, their family, their church, other volunteer opportunities, and their social life. I appreciate that they were willing to serve and I hope they realize that I always value their time and their input. Thank you for taking my calls, for listening to me and for working together to brainstorm solutions. Thank you for taking the time to govern our organization appropriately and for bringing your passion, intellect, insight, experience and resources to the table. 2015 was a year to begin putting our future plans in place and to begin the process of growing again. You might ask, “Why do we need to grow? We are doing just fine.” Research, trends and demographics tell us that if we want to remain a viable organization we cannot be stagnant. We have to take notice of who is waiting at the door, and our list is long. We must listen to the needs and wants of our future residents. If we do not meet their expectations, they will go elsewhere. In addition, we must pay attention to the government and prepare for the changing face of healthcare. This is an ongoing learning experience we cannot ignore. Through all of this, we must continue to remain financially strong and ethically sound. We must show that we are living the UMRH mission and vision. Without the expert guidance of our Corporate Executive Director Jonathan Erickson, Life Care Services, our management company, and the leadership of the campus executive directors and corporate office staff, we would be challenged to understand the complex field of continuing care and certainly unable to stand strong as an organization. But, we do have all of this expertise and it is my privilege to share this with you through the 2015 annual report. Thank you for the opportunity to serve. Sincerely, Don Metzger, Chairman REVIEW 2015 3 Visions of the Future With the anticipated growth of the senior population in the next few years, the United Methodist Retirement Homes, Inc., has strategically planned and prepared to meet these challenges. A s we prepare for the future of The United Methodist Retirement Homes, Inc. through our strategic and master plan, we pay close attention to studies and reports that give us data as to what the consumer of the future will be like. In 2008, Brecht Associates, Inc. conducted a series of interviews with industry professionals, architects, planners, and consultants on gerontology, ancillary services and marketing, targeting senior housing and services. The result was published as The Shape of the CCRC of the Future. In 2012, Life Care Services (LCS) produced a white paper that analyzed The CCRC Consumer of the Future. Both studies predict that seniors of the future are now looking for: 1. Increasing integration of technology, both personal and business. 1. Access to a continuum of care that allows residents to age in place, from independent living through skilled nursing. 7. Extending home healthcare services. 2. Quality services and amenities that promote wellness and healthy living. 3. A maintenance-free lifestyle. Other factors that the LCS study addressed are the need for: 4 REVIEW 2015 2. Containing the cost of healthcare with additional flexibility. 3. Offering a greater variety of programs and services. 4. Developing collaborative relationships that enhance independence. 5. Increasing the type and style of independent living opportunities to provide diverse access and socialization. 6. Marketing to a younger audience to allow entry before one must bypass independent living. The LCS report also offered suggestions for adjusting one’s programs and services to meet the changing market, adapting traditional building designs to new consumer preferences and expanding services to form relationships with seniors living outside the community. J. D. Adams retires from the Board of Trustees. Chairman Metzger (left) and Mr. Erickson (right). Good Governance T Through good governance, the board of trustees of UMRH help sustain the long term success of the organization and the residents it serves. he members of the UMRH Board of Trustees are volunteers who serve without compensation. They meet quarterly to conduct the business of the corporation. The top two responsibilities of the Board of Trustees are financial oversight and strategic planning. SELECTION Upon selection as a member of the Board, one participates in an intensive orientation program designed to familiarize him/her with their fiduciary responsibilities and introduce each to the key players of the organization. First and foremost, a member is reminded of their role as a leader of a missiondriven organization whose sole purpose is to create a quality, resident-centered environment for seniors to live. STRATEGIC PLANNING Strategic planning for the successful and perpetual existence of the communities of UMRH is ongoing. For UMRH to grow and meet the needs of future generations, the board has to conduct research, track trends, receive reports, analyze data, and make decisions in the best interest of the organization. At no time can a board member vote on any issue where he/she has a personal interest. Conflicts are reported to the board for inclusion in the meeting minutes. All board members sign a conflict of interest statement annually. POLICIES Policies affecting the management of UMRH are periodically reviewed to ensure compliance and relevance. Representative of policies included for review are financial and investment policies, certain REVIEW 2015 5 THE UMRH BOARD OF TRUSTEES OFFICERS Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mr. Don Metzger Secretary. . . . . . . . . . . . . . . . . . . . . . Mrs. Nancy Smith Marks First Vice Chair. . . . . . . . . . . . . . . . . . . . . Mr. Gary Whaley Recording Secretary. . . . . . . . . . . . Mrs. Colleena Clark Second Vice Chair. . . . . . . . . . . . . . . . . . Mr. J. D. Adams Medical, Health & Ethics Chair. . . Ms. Debby Meyer Elected Trustees: Mr. John Link, Dr. Paul Cunningham, Ms. Debby Meyer, Mr. John Grissom, Mr. Tom Steele, Mr. Robby Lowry, Mr. Artie Rogers, Mr. Greg Wallace, Dr. Deborah Montague, Ms. Kathryn Bradley, Mr. Bruce Jobe; Ex-Officio Trustees: Rev. Carol Goehring, District Superintendent, Corridor District; Mr. Steve Taylor, Executive Director, Connectional Ministries; Rev. Kenneth Locklear, District Superintendent, Gateway District; Rev. Linda Taylor, District Superintendent, Sound District; Bishop Hope Ward; Ms. Sandy Scarlett, Croasdaile Village Local Committee President; Dr. Vernon Van Bruggen, Croasdaile Village Residents’ Council President; Ms. Barbara Andrews, Wesley Pines Local Committee President; Mr. James Ebert, Wesley Pines Residents’ Council President, Dr. Carolyn Hampton, Cypress Glen Residents’ Council President. resident agreements, policies on gift acceptance, and management agreements. Social accountability reports are also reviewed annually. Investment reports are reviewed by an outside organization to ensure accurate and unbiased oversight. UMRH uses Oppenheimer & Co., Inc. terms and may be elected for a second term. The nominating committee presents a list of possible candidates to the board for consideration. The nominating committee is a standing committee and, as such, they have candidates representing a variety APPROVALS The board is required to approve any request for benevolence funds. No names or personal information are revealed, so board members do not know the identity of who is applying. When voting on these admissions, members must ask themselves: How important is this admission? How does this approval impact the budget? And does it put the corporation at risk? See the community sections for benevolence figures. TERM LIMITS Board members are eligible to serve four-year 6 REVIEW 2015 The Corporate Executive Director and Executive Directors Wade Rozier (left) Wesley Pines Executive Director Howard DeWitt (right) Croasdaile Village Executive Director Jonathan Erickson UMRH Corporate Executive Director Laurie Stallings Cypress Glen Executive Director of professions and experience ready to be considered. There are two categories of board membership: elected members and ex-officio members. In 2015, a decision was made to reduce the number of board members. This gives UMRH a membership of 16 elected members and 12 ex-officio members. The ex-officio members include resident, local committee and Conference leadership. BOARDPAQ UMRH uses a “paper free” agenda for board meetings. Materials on the agenda are placed on-line using Boardpaq. Materials Colleena Clark, Board Recording Secretary, using Boardpaq. remain on-line so board meeting material can be accessed when needed. The site is secure with a sign in procedure. This streamlined approach keeps meeting times in check and offers a pleasant meeting experience for all. TRAINING Board members receive ongoing training on issues related to aging, healthcare, government regulations and any new issues or trends in the industry. This training is normally conducted during board meetings, often using the resources of Life Care Services. In 2016, LCS will host board members from all over the country for a Senior Living Summit in Minneapolis, Minnesota. The United Methodist Retirement Homes, Inc. is managed by Life Care Services. Life Care Services™, an LCS Company established in 1971 and based in Des Moines, Iowa, is the nation’s leading manager of senior living communities. Life Care Services currently provides operations, marketing and sales management services for not-for-profit and for-profit continuing care retirement communities, serving nearly 33,000 residents. Mr. Brett Logan is the Sr. Vice President/Senior Director of Operations Management. Mr. Logan is based in the LCS Charlotte, NC office. Educational Assessment Guidelines Leading Toward Excellence The United Methodist Retirement Homes, Inc. is accredited by the United Methodist Association EAGLE organization. Educational Assessment Guidelines Leading toward Excellence (EAGLE) is the only faith-based accrediting body in the world, and they focus on ministry with older adults and children. Their goal is to recognize organizations that voluntarily go beyond the minimum requirements of licensure to improve operational processes and outcomes. In short, EAGLE challenges organizations not just to compete in a challenging human services environment, but to soar above the competition while living their faith values! EAGLE is ecumenical and applicable to ALL denominations. THE BOARD OF INSTITUTIONS The Board of Institutions of the North Carolina Annual Conference of the United Methodist Church is a group of affiliated institutions which were previously a part of the Conference. These Institutions are related by faith and receive funding from the Conference in varying degrees. Each year our Chief Financial Officer, Mr. Stacy Dobson, and Jonathan Erickson, Corporate Executive Director, make a presentation to this board on the financial health of our corporation. NEW TRUSTEES In 2015, UMRH welcomed new trustees Dr. Deborah Montague, Dr. Vernon Van Bruggen and Mrs. Sandy Scarlett. Dr. Montaque is a pharmacist from Chapel Hill, North Carolina; Dr. Van Bruggen is the John Link current president of the Croasdaile New Trustee Village Residents’ Association and Mrs. Scarlett is a UNC development officer from Burlington, North Carolina. At the end of the year Mrs. Kathryn Bradley and Mr. John Link joined the board. Mrs. Bradley is a Duke law professor from Durham, North Carolina. Mr. Link is the former County Manager for Orange County. He lives in Durham, NC. Kathryn Bradley New Trustee REVIEW 2015 7 Local Committees The Cypress Glen Local Committee Residents’ Associations The Residents’ Associations serve as the primary means of transferring information between administration and residents. It is through these associations that residents’ concerns and suggestions are made known. The President of each campus Bill Sherman association serves as an ex-officio President, Cypress Glen Residents’ Council member of the UMRH Board of Trustees. Dr. Vernon Van Bruggen is President of the Croasdaile Village Residents’ Association; Rev. Bill Sherman is President of the Cypress Glen Residents’ Council; and Dr. Jim Ebert is President of the Wesley Pines Residents’ Association. Thank you, Presidents, for your service. North Carolina Continuing Care Residents Association The Wesley Pines Local Committee The Local Committees comprise representatives from churches, businesses, and organizations of the greater communities in which the retirement community resides. Members receive updates on the campuses and carry that information back to the greater community. They often assist the executive director and marketing director when events are held on campus. Members are volunteers who are chosen for their expertise and interest. Artie Rogers is chair of the Cypress Glen Local Committee; Barbara Andrews is chair of the Wesley Pines Local Committee; and Sandy Scarlett is chair of the Croasdaile Village Local Committee. The chair of each committee serves as an ex-officio member of the UMRH Board of Trustees. UMRH thanks these individuals for their valuable service. 8 REVIEW 2015 Residents in the communities of UMRH have representation on the North Carolina Continuing Care Residents Association (NCCCRA). The NCCCRA is a state–wide volunteer non-profit organization of residents living in CCRC communities. The NCCCRA communicates with residents at the regional, state and national levels to exemplify excellence in preserving, promoting and ensuring optimal quality of life throughout the continuum of care for the diverse population of North Carolina CCRC community residents. NCCCRA is an advocate for strong laws, regulations and general practices for the protection and wellbeing of CCRC retirement community residents. (Left to right): Sandy Scarlett, Croasdaile Village Local Committee Chair; Dr. Jim Ebert, Chair of the Wesley Pines Residents’ Association; Dr. Vernon Van Bruggen, Chair of the Croasdaile Village Residents’ Association 2015 YEAR IN M uch of fiscal year 2015 was spent on strategic planning in order to attract the consumer of the future. Unlike the retirees of the past, this new generation of residents has expectations that far exceed what was Jonathan Erickson considered the norm 10 years UMRH Corporate ago. Because of this, we are Executive Director planning a large expansion of the Croasdaile Village campus and renovations and additions to Cypress Glen and Wesley Pines. Strategic planning is a systematic process of evaluation, discussion and collaboration that helps owners or boards and executive directors manage the future of their senior living community. with residents on each campus, regarding the state of UMRH and the major parts of the plan that are expected to occur. Parts of the Plan: 1. Board Development and Training 2. Financial Stability 3. Endowment Enhancement 4. Capital Asset Management 5. Staff Recruitment, Development, and Retention 6. Strategic Planning and Monitoring 7. Continuation of Wesley Pines Repositioning 8. Croasdaile Independent Living Expansion 9. Croasdaile Assisted Living Expansion 10. Croasdaile Wellness Center Addition 11. Croasdaile Healthcare Renovations 12. Information Technology Advances UMRH Master Plan 13. Electronic Medical Records In a Master Plan we have to ask three main questions: 14. Croasdaile Auditorium Expansion n What makes sense? n Which project comes first? n How will we pay for it? Throughout the year, group meetings were held 15. Wesley Pines Assisted Living Expansion 16. Wesley Pines Skilled Nursing Activity & Therapy Space Improvements REVIEW 2015 9 The North Carolina Annual Conference of the United Methodist Church Community Portal Expected to Enhance Communication In 2015, UMRH continued its covenant relationship with the North Carolina Conference of the United Methodist Church. This covenant relationship is reviewed every four years and will come up for review in 2017. This relationship defines our partnership and the expectations of each party. Croasdaile Village will soon roll out a new resident “portal” system through the Odyssey/CareMerge system. CareMerge is a leading developer of communications systems, and has partnered with Life Care Services to provide portal systems in LCS communities. The system is a closed network that will: The Covenant states: • Allow residents, families, friends, and employees to interact one with the other. 1. UMRH agrees to affirm the Social Principles of the United Methodist Church 2. UMRH serve United Methodists in the N.C. Conference and others who desire to live within a Christian retirement community 3. UMRH extends support services beyond its campuses to ensure to the aging the respect and dignity that is their right as senior members of the human community The North Carolina Annual Conference agrees to: 1. Continue to provide benevolent support to UMRH through channels such as the Mother’s Day Offering observance 2. Permit UMRH to make reference to the relationship 3. Cooperate with UMRH in furthering the promotion and interpretation of the UMRH mission and program 4. Elect, through the Board of Institutions, 40% of the trustees to the UMRH Board and otherwise support the objectives of that corporation as set forth in its charter Frogman and GlynnDevins Team Up with Campuses to Upgrade Websites and Collaterals In 2015, Croasdaile Village, Cypress Glen, and Wesley Pines joined forces with Frogman Interactive, a fully integrated company, that works on the cutting edge of technology. Croasdaile Village and Cypress Glen worked with GlynnDevins, an innovative design firm specializing in marketing to senior living communities, to create a crisp, new look for the communities. The communities have been working with these two companies to further define their brand and reach new audiences. 10 REVIEW 2015 • Enable the community to share information with residents, families, friends, and employees. • Allow residents to access community calendars, menus, directories, and various community information. • Provide connections through interest groups, discussion groups, and online bulletin boards. • Provide an alternate mode of communication and accessibility through electronic on-line devices. Fall Golf Tournament Raises Record Amount for Benevolent Care The 2015 Fall Golf Tournament for benevolent care held Monday, October 19, 2015, raised a record $17,495 to support residents in our communities who can no longer fully pay their way. In addition to the $17,495 raised, sponsor and donor gifts made it possible to cover all tournament expenses. BB&T and Ziegler Investment Banking were our joint corporate sponsors. Kudos to Cheryl Miller, our development and donor records specialist, for coordinating the event. Communities Received High Scores from the N.C. Department of Health and Human Services Cypress Glen in Greenville, N.C. and Wesley Pines in Lumberton, N.C. both received deficiency-free surveys from the North Carolina Department of Health and Human Services Division of Health Service Regulation. Routine inspections take place every nine to 15 months in nursing homes that receive payment through Medicare and Medicaid. The inspection is always unannounced. Croasdaile Village had five minor deficiencies. The campus submitted a plan of correction in one week and was in full compliance soon thereafter. plan for what the next stage of life has to offer. We feel the ‘Life Plan Community’ name encompasses that very well.” CCRC Becomes “Life Plan Community” Over the last three years, research has been coordinated by LeadingAge and other industry organizations, including Life Care Services, using 4,100 surveys and 34 focus groups of future residents, current residents and industry related personnel concerning the CCRC nomenclature. Eighty-five percent of those surveyed said they have not bonded to the CCRC designation and believe CCRC does not convey the opportunities that retirement communities have to offer, but rather emphasizes the care side of healthcare. Using this new phrase gives future prospects a clearer picture of how the communities will benefit them; hence, their new life plan. In 2016, the UMRH communities will begin using the new terminology. The United Methodist Retirement Homes, Inc. is proud to be part of a nationwide initiative to rename “Continuing Care Retirement Communities” as “Life Plan Communities.” This initiative is designed to help communicate to the public that communities like Croasdaile Village, Cypress Glen and Wesley Pines are about so much more than care. We are about life and living life to its fullest. “It became clear that the name CCRC no longer did an adequate job of creating the best perception among tomorrow’s older adults,” said LeadingAge President and CEO Larry Minnix. “At the core of the decision to move to a community is having the right Campus Growth In the 2014 Annual Report, we laid out our plan for the expansion of the Croasdaile Village campus. The map, shown above, illustrates the areas to be expanded. Even though we have assigned an alpha character to each phase it does not mean this is the order in which they will be developed. Resident committees play an integral part in the planning of the expansion of the Croasdaile Village campus. We welcome and appreciate their suggestions and concerns. REVIEW 2015 11 Becoming a Resident What One Needs To Know WHO TO CONTACT Croasdaile Village Carol Roycroft, Marketing Director 2600 Croasdaile Farm Pkwy. Durham, NC 27705 (919) 384-2477 [email protected] www.croasdailevillage.com Cypress Glen Elizabeth Jenkins, Marketing Director 100 Hickory St. Greenville, NC 27858 (252) 830-7067 [email protected] www.cypressglen.org Wesley Pines Croasdaile Village resident Jane Hoover takes a lot of unique and interesting photos, always upgrading her skills. UMRH has three continuing care retirement communities: Croasdaile Village in Durham, Cypress Glen in Greenville, and Wesley Pines in Lumberton. Continuing care retirement communities (CCRCs) are residential alternatives for adults that offer, under one agreement, an independent living residence (an apartment or cottage), residential amenities and access to a continuum of long term care services as residents’ health and social needs change over time. Amy Hammond, Marketing Director 1000 Wesley Pines Rd. Lumberton, NC 28358 (910) 738-9691 [email protected] www.wesleypines.org Wesley Ridge Patsy Hayes, Manager 990 Wesley Pines Rd. Lumberton, NC 28358 (910) 618-0361 www.umrh.org/wesleyridge.htm At UMRH, the entrance age is 62 years and must meet both the financial and health criteria established by the community. These criteria can vary from community to community but prospective residents must meet the community’s health standards, must have sufficient financial resources available to cover the entrance and monthly fees, and any additional living expenses. Prospective residents, age 65 and over, need to be enrolled in Medicare Part A and Part B and must enroll in and maintain a Medicare Supplemental Insurance policy. Personal property insurance is strongly recommended, but not required. All of this information is included in the community’s residency agreement. For a small deposit, you can reserve your place on the community’s wait list and receive invitations to special events throughout the year. Croasdaile Village, Cypress Glen and Wesley Pines admit people directly into assisted living. Croasdaile Village and Wesley Pines also directly admit people to healthcare. The communities of UMRH practice fair housing. 12 REVIEW 2015 How the Wait List Works The communities of UMRH maintain wait lists based on the type of residence desired. When people are not ready to move immediately, they put their name on a waiting list. Some people need to sell their home before they are able to move, so by securing a spot on a community wait list, they are able to wait for their home to sell while moving up on the wait list. At UMRH, a deposit is required to be on a wait list. This is either $1,000 per person or per couple, depending on the community. This deposit is refundable if one changes their mind. All of this is spelled out in the future residency agreement. Future Residents Enjoy Community Life Ahead of Time If you are a senior adult on a waiting list for one of the UMRH communities, you are already experiencing what campus life is like. You have been invited to monthly or quarterly events designed just for you and you are receiving a monthly newsletter to keep you abreast of what is happening at your community. In addition, you are receiving invitations to use some of the facilities at the community, such as the wellness center at Cypress Glen. Being knowledgeable about the community in which you will live leads to a happier adjustment period when you move. LeadingAge has compiled a Consumer Guide to help seniors make informed decisions as to whether the community chosen is really right for them, before one moves in. This can be accessed online at www. naccrau.com. PET THERAPY The goal of pet therapy is to improve the resident’s social, emotional, or cognitive effectiveness. Pet therapy draws on the bond between animals and humans in order to enhance residents’ quality of life. Pet Allison Terzian, Cypress Glen Life Enrichment Director with Helen Bonner and the bunny, Mr. Glen. therapy provides residents with opportunities to have close physical contact with the animals’ warm bodies, feeling their heartbeats, and caressing soft skins and coats. Pets provide a sense of meaning and belonging to these residents and offer something to look forward to during the day. REVIEW 2015 13 Report from the CFO “UMRH remains financially strong and is positioned well to support growth.” Mr. Don McNeil of Dixon, Hughes, Goodman presented the audit report for UMRH for the fiscal year ending September 30, 2015, to the UMRH Board of Trustees. He reported that there were no adjusting entries, no material weaknesses and that it was a clean audit. A copy of the completed audit is on file and available for viewing upon request. Stacy Dobson UMRH Chief Financial Officer Sources of Cash: Net Operating Income (NOI), Attrition Income, Investment Income, Borrowed Funds, Donations. Uses of Cash: Debt Service, Community Enhancements, Increasing Reserves, Benevolences, Capital Improvements. Covenants: “Covenants” are agreements UMRH has with its lenders. The covenants require that UMRH has a minimum number of days cash on hand and a 1.2 times debt service ratio coverage. UMRH’s covenants require that they have a 35% cash to debt ratio. 2015 Financial Achievements This is a “Capital Structure” ratio that focuses on the balance sheet and provides insight into long-term solvency. This ratio reflects the organization’s ability to fund annual debt service with cash revenues and net entrance fees. 14 This is a “Capital Structure” ratio that focuses on the balance sheet and provides insight into the long-term solvency. This ratio measures the organization’s position with available cash and securities to the long-term debt. This is a “Liquidity” ratio that focuses on cash and investments and provides insight into meeting shortterm (one year) cash needs of ongoing operations. The ratio measures the number of days of operating expense covered by cash and cash equivalents. * Commission on Accreditation of Rehabilitation Facilities/Continuing Care Accreditation Commission REVIEW 2015 The United Methodist Retirement Homes, Inc., Its Affiliate, and Subsidiary Consolidated Balance Sheets As of September 30, 2015 ASSETS Current assets: Cash Contributions receivable, current portion Investments Assets limited as to use, current portion Accounts receivable, net of allowance for uncollectible accounts of approximately $381,000 and $171,000 in 2015 Other receivables Inventories Prepaid expenses and other current assets Total current assets For the Year Ended September 30, 2015 $2,021,208 1,500 53,269,634 2,196,750 3,342,800 1,422,981 142,993 860,863 63,258,729 Non-current assets: 21,325,789 Assets limited as to use, net of current position Investments - restricted 4,095,160 Asset held for resale 31,512 Property and equipment, net 130,665,182 Trusts receivable 181,270 Contributions receivable, net of current portion 3,685 Deferred costs, net 3,282,622 Total non-current assets 159,585,220 Total assets 222,843,949 LIABILITIES AND NET ASSETS Current liabilities: Annuity payable, current portion Bonds payable, current portion Accounts payable Accrued salaries and related expenses Accrued interest payable Total current liabilities The United Methodist Retirement Homes, Inc., Its Affiliate, and Subsidiary Consolidated Statements of Operations and Changes in Net Assets 93,783 3,600,000 1,996,022 1,732,954 1,805,676 9,228,436 Long-term liabilities: Annuity payable, less current portion Bonds payable, less current portion Liability to other foundations Liability for refundable advance fees Deferred revenue from non-refundable advance fees Due to related parties Funds held for others Interest rate swap agreement Total long-term liabilities Total liabilities 49,460,553 56,355 76,523 806,899 160,615,034 169,843,469 NET ASSETS Unrestricted Temporarily restricted Permanently restricted Total net assets Total liabilities and net assets 47,400,991 2,211,100 3,388,389 53,000,480 222,843,949 468,139 97,586,162 3,619 12,156,784 UNRESTRICTED REVENUES, GAINS AND OTHER SUPPORT Net resident and patient service revenue $51,526,161 Amortization of advance fees 7,523,083 Net assets released from restrictions 466,833 Other 50,357 Interest and dividend income 1,957,442 Total revenues, gains and other support 61,523,876 EXPENSES Nursing services 14,059,053 Dietary and food services 7,881,525 Administration 8,155,853 Plant operations, maintenance and security 5,531,020 Laundry and housekeeping 2,722,236 Resident services - activities 2,061,318 Home care 2,515,931 Interest 4,849,790 Depreciation and amortization 8,353,562 Bad debt expense 451,864 Total expenses 56,582,152 Operating income 4,941,724 NON-OPERATING GAINS (LOSSES) Net investment income (1,421,065) Loss on disposal of property and equipment (461,571) Contributions 39,139 Change in fair value of interest rate swap agreement (628,275) Other 6,640 Net non-operating (losses) gains (2,465,132) Excess of revenues, gains and other support over expenses 2,476,592 Net assets released from restrictions for purchase of property and equipment 159,011 Change in unrestricted net assets 2,635,603 CHANGE IN TEMPORARILY RESTRICTED NET ASSETS Contributions 654,599 Interest and dividend income 112,410 Investment income (203,887) Change in split interest agreement (23,838) Change in value of pledges (142,945) Net assets released from restrictions (625,844) (214,545) Change in temporarily restricted net assets CHANGE IN PERMANENTLY RESTRICTED NET ASSETS Contributions 66,845 Change in split interest agreement (54,980) Change in permanently restricted net assets 11,865 Change in net assets 2,432,923 50,567,557 Net assets, beginning of year Net assets, end of year 53,000,480 REVIEW 2015 15 “Just when we know all the answers, no one asks us the questions.” by Ruth Amb rosius Aging with Spirit and Humor I have reached the age when I have a carload of anecdotes and a warehouse full of advise and information that I am willing to share with anyone at the drop of a hat, but there is only one topic I feel qualified to expound upon; that is aging. Students of aging now subdivide old age into the “young old” (65-75), the “middle old” (76-85) and the “old, old” (86 to 95 and beyond). Whatever we have been named, eighty is not the new sixty. Eighty is eighty. It is two decades older than sixty, it is closer to ninety than sixty, and it is exactly halfway between one hundred and sixty. NO eighty is eighty. It was only a few years ago that I faced the fact I was no longer middle aged. I did not know anyone who was 160 years old. Ergo, I must be elderly. No matter what I eat or do not eat, everything seems to jump on my bones and lie there. Movie stars I knew as heroes and heroines are either in Forest Lawn Cemetery or playing roles as motel 16 REVIEW 2015 clerks or parents to much younger and newer heroes and heroines. There are times when the 6:00 news feels like the 11:00 news. The newest fashion trends are clothes I wore 30 years ago and are now being called …’revivals’. I am becoming extremely sensitive. If I tell friends I wanted them to tell me the truth no matter how frank, I am always hurt when they do. On the other hand, if I meet an old chum I haven’t seen in ages and am told I haven’t changed a bit, I know she needs to see an ophthalmologist or have her mouth washed out with soap. Often, when I eat a hot dog slathered with pickle relish, mustard, chili, sauerkraut, coleslaw, cheese, and onions, I feel I am being counter-attacked and think I might have to give up the onions. The prolific author “anonymous” wrote: Old age is not for sissies. A true assessment. Robert Browning concluded: Grow old along with me. The best is yet to be. Now that requires serious thought. It was Eda Leshan, educator, family counselor, author of more than 20 books, who wrote in a book titled “Oh to be 50 Again...On Being Too Old for a Mid-Life Crisis.” A far more realistic view of growing old she says: “The simple fact is that we are indeed in the last part of our life. “There is really nothing too great about getting old: No matter how well preserved we may be; No matter how healthy and active; No matter if we are fulfilling our dreams and are happier than we have ever been before.” Leshan continues with the thought that as we age we have to become like lobsters, and explains that lobsters periodically shed their shells in order to grow larger ones to accommodate the changes in their lives. At this shedding time, they become vulnerable to other predators of the sea, but if they are able to grow, they must chance the shedding and risk the vulnerability. Well, as we age, we certainly could use some changes to buoy us up. We have a lot of worries we should not have, but we do. We worry about our adult children, their marriage, their jobs, and their lives. We think our adult children should live the same lives we did at their age. Personally, I would like to have lived the way they are living: fabulous vacations, hot tubs, waterbeds, someone to do the shirts and the lawn. We worry about our grandchildren: are they getting well-balanced meals, reading the right books, and seeing too much violence on TV? We worry about what happened to children, and will they be able to just say “no.” Of course they will be able to do… everything... be faster than a speeding bullet, leap tall buildings in a single bound, be stronger and bigger than their parents and grandparents, and know more in the 3rd grade about the world in which they live than we did when we finished high school. We worry a lot about aging, weight, sagging kneecaps, losing hair, and upper arms that wiggle when we waggle. In our culture, bulges and wrinkles are taken as an example of personal naughtiness. In European and Oriental cultures, old age bodies are commonplace. In America, to grow old or get fat is to be assigned to the social trash heap. I say “Bah Humbug.” Doesn’t everyone grow older...daily? If not, would we like the alternative? The world is our oyster. We no longer have to go through the annual ritual of spring cleaning; we no longer have to lock a door for privacy or play another game of Candy Land if we do not want to. When we are exhausted, we can be exhausted and take a nap... guilt free. We can be angry, impatient, or even silent if we choose. I don’t know how many of you watched or remember a TV children’s program called Kukla, Fran, and Ollie. Kukla was a little Russian puppet, Ollie was a onetoothed dragon puppet, and Fran was a delightful human. I never missed it, and I was no kid at the time. Ollie was several-hundred-years-old, and his philosophy of life was that dragons never kept track of time. They had no concept of time. They thought rather of growing: not growing older, just growing... wiser, kinder, and braver. When Ralph and I made the choice to move to a retirement community, we seized an opportunity to enjoy and participate in all the activities a retirement community offers. We have been given the chance to make new friends, to have three meals prepared for us, with dessert as well. We do not have to leave the community for our entertainment, and if our choice takes us off campus, we have a bus... no driving, and no finding a parking space. If we thought retirement communities were meant for people in rocking chairs, we need to have another look. We are able to make this time of our lives more pleasurable than we thought possible. Mae West once said: We have only one life to live and if we do it right, one is enough. REVIEW 2015 17 v EXTRAORDINARY IMPRESSIONS v ANNA HOLLOMAN Assistant to the Executive Director of Cypress Glen and Director of Communications As assistant to Laurie Stallings (Cypress Glen Executive Director) and Director of Communications, Anna has many responsibilities and takes all of them very seriously! The first impression that one makes when entering or calling the community is one of Anna’s responsibilities. She supervises the “Front Desk Staff” who are the heartbeat of the community. It is at the front desk that residents learn about events of the day, what is for dinner and more seriously, what steps should be taken in the event of a pending disaster such as a hurricane. Under Anna’s supervision, all of these types of communications and much more is shared. Anna is responsible for the wide array of information sources including Bits & Pieces, a weekly publication, CGTV, telephone and email directories, the resident handbook, meeting minutes, and an automated emergency call system. Anna is also the point person for the community’s Wi-Fi network, the community’s computer systems, the telephone system and the liaison to the local cable TV provider. In short, if it involves communication, Anna is the one with the answers, and if she doesn’t have the answer, she will find it. In fact, Anna enjoys a hunt, which for her, ultimately relates to resident satisfaction. In the most recent resident satisfaction survey, Anna scored 97% overall resident satisfaction and her Anna on a golf cart traveling the campus staff scored 99% for front desk services! “I am continually excited to tell the Cypress Glen story,” said Anna. “It is a story that creates itself every day, and there is always a special moment that makes me say ‘I am so privileged to work here, and proud to be a part of this community.’” Anna’s first job was at Cypress Glen in the dining department while she was a student at ECU. After graduation, she worked for The American Lung Association. During her time at the Lung Association, she stayed in contact with the community often using its catering services for fund raising events. When Anna learned that Laurie was looking for an assistant and Communications Director, she applied and was excited Anna Holloman and Laurie Stallings at the chance to return to Cypress Glen. Anna has worked in her present capacity since 2003. Over the years, she has earned a reputation among her peers and with the residents as one who is always anxious to help and please. Anna is a fine example of the Extraordinary Impressions that all of UMRH strives to make every day! 18 REVIEW 2015 A s a growing number of senior citizens discover the advantages of digital communications, email and social media are quickly becoming their dominant method of exchanging information. Independent living seniors at Croasdaile Village are tapping into technology more than ever, and most say it is an important part of their daily lives, and the most efficient way to engage and inform. According to the Pew Internet and American Life Project, 87% of senior citizens use email and search engines, while the Nielsen Company found that checking email was the primary online activity for 88.6% of seniors. Social networks are also acquiring more senior users with each passing year. A Croasdaile Village study demonstrated that all surveyed residents in their 60s, 70s, and 80s had a personal Facebook page. Those who did not, had friends or children on Facebook. Seniors learn much about their families’ lives and Croasdaile Village resident Barbara Strohbehn uses her notebook while waiting for an appointment at the clinic. Her PET button is on her arm for security/medical assistance. REVIEW 2015 19 interests through this medium. The rise in social networking among senior citizens signals an increase in frequent email use. engage thus enhancing the quality of their life. Cypress Glen conducted their own tech-savvy survey using a slightly different method, but Of all the seniors polled Their results are much (150 residents ages 64 to like the Croasdaile Village 96), all but three seniors survey. Of the 51 residents used email. Of those with surveyed, some people email, all checked their answered as a couple email at least once a day, and some as individuals. with the majority checking Eleven of the 51 residents their email at least five times had never used or are no a day. Shopping topped the The IN2L (It’s Never Too Late) computer system longer use a computer, most used reason for surfing residents use at the Croasdaile Village Pavilion leaving 39 residents the net, but banking came Healthcare Center to stay in contact with family engaged in technology. in second with medical and and friends. Like Croasdaile Village, the government sites vying for primary use of technology was for email. In the social third. media arena, 16 residents had Facebook pages and The Croasdaile Village health center uses the IN2L one had a Linked in or Twitter account. 18 of the 51 (It’s Never Too Late) computer system to connect residents surveyed had interest in forming a tech club seniors with their family and friends. This educational to learn new skills and to further enhance the use of program opens up many new educational and technology on their campus. informational avenues for seniors who need assisted See charts below. help. IN2L empowers individuals to connect and 20 REVIEW 2015 Seniors say smart phones keep them connected. FOUNDATION Briefs George Deaton Director of Development and Vice President of the UMRH Foundation A TRIBUTE TO THE LATE GEORGE W. NEWTON (February 22, 1920 - April 17, 2015) The late George Newton was a strong advocate of The United Methodist Retirement Homes through his persistent exploring of ways to make the organization stronger, not only through his financial support, but also through his valued guidance and friendship with residents, staff and board members. He was instrumental in helping to put the new Croasdaile Village project in the late 1990s on a sound financial footing. George had a love of woodworking. He was especially committed to making gifts of wood – crosses to put on key rings, lamps, beverage coasters, and numerous furniture designs. Amazingly, he developed methods and tools to allow him to George W. Newton continue with his beloved hobby even after his sight began to fail him. As his son Walter exclaimed, “And he still has all his fingers!” Because he wanted to support residents who have an interest in woodworking, George made significant gifts of funds and equipment in honor of the residents who founded the Croasdaile Village woodworking workshop. If you have been in William Preston Few Interfaith Chapel at Croasdaile Village, you have experienced being in a space that George and his family named for the founding president of Duke University because he was so grateful for the training that he received in Duke University laboratories. His training at Duke and his propensity and genius for invention, along with being an astute businessman, are what allowed him to found Newton Instrument Company in 1949 and to grow it into a great success story. George and his family named one of the new living rooms in the Croasdaile Village Pavilion Healthcare Center in memory of his first wife, Mary. George’s leadership contributions to the Durham community are life-long and have had an immeasurable impact on its residents. We sorely miss George and are honored to have known him and to have had him for a friend. gifts, tribute gifts in honor or memory of someone, gifts for employee scholarships, gifts for special initiatives for benevolences such as Mother’s Day Offering and the annual golf tournament, and gifts for special projects, among others. George Deaton Director of Development and Vice President Beverley Pierpoint Director of Corporate Communications and Annual Giving Cheryl Miller Development Specialist and Donor Records Coordinator OVERVIEW The UMRH Foundation is blessed by donors of gifts small and large for helping current and future residents to have a better quality of life. All gifts are important to enhancing the lives of residents – planned gifts, major gifts, estate gifts, endowment REVIEW 2015 21 Gifts designated for the UMRH Foundation are for the benefit of all three communities – Wesley Pines in Lumberton, Cypress Glen in Greenville, NC and Croasdaile Village in Durham, NC. Some of these gifts are unrestricted, which means the donor wants the gift to be used where needed most, as approved by Trustees. Other of these gifts are designated for a particular purpose, such as a capital project, a scholarship fund, a garden fund, a library fund or a benevolence fund or endowment. The UMRH Foundation, UMRH and the three communities are grateful to all donors of gifts small and large who have enhanced the quality of life at our retirement communities through their giving. In fiscal 2015, donors blessed the UMRH Foundation and affiliates with gift commitments totaling $1,069,123. Of this amount, the North Carolina Conference of the United Methodist Church donated $85,564 for benevolences. Churches of the North Carolina Conference gave $48,819 through the Mother’s Day Offering for benevolences at the three communities. The chart on page 21 shows categories of gifts and associated percentages of the total. TESTAMENTARY GIFTS Many donors make generous testamentary gifts. The late Mr. C. Holden Ballou funded a charitable remainder annuity trust many years ago. He received a substantial tax deduction the year The late C. Holden he funded the trust, and Ballou left a received fixed payments charitable trust since then until his remainder of death this year. His trust nearly $197,000 remainder of $196,953 to establish a established the UMRH Croasdaile Village Foundation C. Holden Benevolent Care Ballou Benevolent Care Endowment Endowment. Earnings bearing his name. and appreciation of the endowment will fund benevolences for resident care at all three UMRH Communities: Wesley Pines, Cypress Glen and Croasdaile Village. The late Cypress Glen resident Verna Elizabeth Berryhill left a bequest of more than $5,000 for the Cypress Glen Unrestricted Fund. The late 22 REVIEW 2015 Rev. Johnie L. Joyce, who was a Croasdaile Village resident, funded an endowment for the Croasdaile Village Unrestricted Fund at the United Methodist Foundation (UMF) of the North Carolina Conference. The initial gift from that endowment was $7,378. The UMF will make future distributions to UMRH annually. Another generous donor, the late M. O. Stephenson, established the M. O. Stephenson Memorial Endowment at the UMF for the benefit of the UMRH Benevolent Care Annual Fund. The first distribution was $105,242 and is shared with all three communities in proportion to their benevolence expenses. Successive distributions will be made annually to UMRH and to the other beneficiaries of Mr. Stephenson’s endowment. The late Mrs. Marion L. McMorris made a gift of $5,561 to the Croasdaile Village Benevolent Care Endowment through the remainder of her UMRH Foundation charitable gift annuity. United Methodist Retirement Homes is blessed by all of these donors who chose to make a difference in the lives of residents at our communities through their planning of generous testamentary gifts. CHARITABLE GIFT ANNUITIES Ms. Angelika Langen contributed a deferred charitable gift annuity (CGA), meaning that her annuity account will grow until payments begin in a future year. She designated the remainder for the Croasdaile Village Benevolent Care Endowment. The payouts for deferred CGAs must begin at least one year from the date the annuity is funded. She received a generous tax deduction for 2015 and a portion of future payments will be tax free. Mrs. Sandra Brooks funded two additional immediate payout CGAs in fiscal 2015 for which payments begin according to an immediate payout schedule without a deferral period. She received a significant tax deduction for the years (2014 and 2015) in which she funded the annuities. Her payments contain generous tax-free components. The remainder amounts of her CGAs are designated for the Cypress Glen Wellness Center. UNRESTRICTED GIFTS One of the most flexible ways for donors to support UMRH and The UMRH Foundation is through unrestricted gifts. Donors of major unrestricted gifts were the Rev. and Mrs. Leland M. Heath, Jr. for the Cypress Glen Unrestricted Fund and Mr. and Mrs. James Lore and an anonymous donor for the Croasdaile Village Unrestricted Fund. Mrs. Marjorie Hawkins donated a car; she designated the funds from sale of the car for the Croasdaile Village Unrestricted Fund. BENEVOLENCE GIFTS Donors of major gifts for the Cypress Glen Benevolent Care Annual Fund were Cypress Glen Spiritual Life, The Golden Circle Club, Mr. and Mrs. Richard A. Cooper, Rev. and Mrs. Leland M. Heath, Jr. and Mrs. Josephine G. Twilley. These donors made major gifts to the Croasdaile Village Benevolent Care Annual Fund: Mrs. Vi Gooch, Croasdaile Village Residents’ Association, Bendon Family Foundation, Mrs. Dorothy C. Bevan, Mrs. Mary J. Brown, Ms. Virginia Campen, Mrs. Helen F. Conner, Mrs. Julia B. Gooch, Mrs. Barbara B. Strohbehn and Ms. Debra C. Wallace. An anonymous donor made a major gift for the Wesley Pines Benevolent Care Annual Fund. Benevolent Care Endowments (BCEs) provide benevolence funds through appreciation and earnings of endowment investments. UMRH Trustee Mr. J. D. Adams made a major gift to the UMRH Foundation Benevolent Care Endowment for the benefit of all three communities. Mr. and Mrs. Edward F. Conner and Dr. and Mrs. Robert T. Osborn made major gifts for the Croasdaile Village BCE. These were the major Mother’s Day Offering donors for this benevolence fundraiser: Brown’s Chapel UMC, Croasdaile Village Religious Life, Cypress Glen Spiritual Life, Edenton Street UMC, First UMC Cary, Glendale Heights UMC, First UMC Rocky Mount, North Raleigh UMC, Queen Street United Methodist Church, St. James UMC, and Wake Forest UMC. Major donors to the golf tournament fundraiser for benevolences were the two sponsors, BB&T and Ziegler Investment Banking. Campbell Ear, Nose & Throat, P.A. made a major gift to the Wesley Pines Local Committee’s fundraiser for benevolences. Jack Fassett and daughter Joy with Fassett scholars for 2015. SPECIAL PROJECTS Donors help to make life better at all three communities by helping to fund special capital and non-capital projects. Among these are scholarship programs for employees who are continuing their post-secondary education. The funding and naming of garden spaces is another popular way to give. Gifts for several special projects are described in this section. Cypress Glen Wellness Center Through September 30, 2015, donors to the Cypress Glen Wellness Center have committed $2,498,796. The two-year “Look Good – Feel Good” Through September campaign was completed 30, 2015, donors in July of 2014, although to the Cypress Glen Campaign Manager, Wellness Center George Deaton, continues have committed to be in contact with $2,498,796. prospective donors of major gifts who requested to be contacted at a specific future time. These donors made significant gifts for the Wellness Center in fiscal 2015: Bill and Faye Stallings Family Foundation, Jefferson’s, Mr. and Mrs. Clarence D. Bunn, Mrs. Suzanne Early, Mr. William E. Evans, The Eddie and Jo Allison Smith Family Foundation, and Mrs. Josephine G. Twilley. Cypress Glen Memory Care Cottage Renovations Mrs. Phoebe Moore Dail made a significant gift for the Cypress Glen Memory Care Cottage renovation project. REVIEW 2015 23 Cypress Glen residents make good use of the indoor pool at the Wellness Center. Mr. Joe Rees working in the Croasdaile Village Homestead Garden. Memorial Park Bench Ms. Chicita F. Culberson made a major gift in memory of Mrs. Sarah James to replace a park bench on the path near Aldersgate Court on the Croasdaile Village campus. Employee Scholarship Awards Upgraded Audio Visual Systems at Croasdaile Village In 2013, UMRH Trustees approved a UMRH Foundation $175,000 mini-campaign for upgraded audio-visual systems at Croasdaile Village. As of September 30, 2015, donors had committed $131,057 for the project. Included in this amount is a significant gift of Dr. Hugh Robinson in memory of Mrs. Lyn Robinson for the Few Chapel portion of the system. He is a Croasdaile Village resident. As of this writing, work has begun to complete the upgrades, which will also support a new auditorium planned for the upcoming Croasdaile Village expansion. A verbal commitment was received in September for most of the remaining funds needed to complete the project. New Croasdaile Village Pavilion Dining Rooms The expansion and modernization of the two Pavilion Healthcare Center Dining Rooms – one on the first floor and one on the second – is scheduled to begin in late 2015 or early 2016. Naming opportunities are available at $125,000 per dining room. Homestead Garden Major Mary S. Craft made a major gift for the Croasdaile Village Homestead Garden in honor of Mr. Joe Rees. 24 REVIEW 2015 Croasdaile Village On June 25, six Croasdaile Village Dining Services employees each received a $1,000 John D. Fassett Scholarship. Since 2004, 129 Fassett scholarships have been awarded valued at $129,000. Beginning in the summer of 2016, the award amount will increase to $1,500 per scholarship. Dr. Fassett wanted to increase the amount to account for inflation since scholarships were first awarded in 2004. Dr. Fassett made an additional gift of $50,000 in September for the John D. Fassett Scholarship Endowment. Ms. Chicita F. Culberson, Ms. Veronica D. Eustice, Mrs. Ann T. Pope, and Dr. Hugh Robinson made major gifts to the Fassett Scholarship Annual Fund. These donors help ensure that every qualifying applicant is awarded a Fassett scholarship. Five Croasdaile Village employees received $600 Kathleen Knott Scholarships in Healthcare Education on August 11. Since the inaugural year of 2004, 53 Knott Scholarship recipients have been awarded scholarships totaling $30,825. The late Dr. Garland Knott, a Croasdaile Village resident, contributes $1800 every year to fund three scholarships. He funded these annual gifts through a charitable gift annuity (CGA), giving him excellent tax advantages and payout rate. The CGA remainder will be used to establish the Kathleen Knott Scholarships in Healthcare Education Endowment so that these scholarships will continue to be awarded far into the future. The second year of awards of the Edward C. and Betty M. Matthews Employee Scholarships were presented in December, 2014. There were three WAYS TO GIVE CASH WILLS REAL ESTATE ESTATES CGA* * CGA: Charitable Gift Annuity STOCKS IN KIND PLEDGES CRT* CRT: Charitable Remainder Trust recipients of $1,000 scholarships – two full-time employees and one part-time. Full-time student employees receive priority. Four scholarships of $1,000 each were awarded in 2013, our inaugural year. Two additional $1,000 scholarships were awarded in December 2015. Mrs. Betty Matthews and her daughter, Ms. Kathleen Matthews, donated funds for these two awards. The 2015 scholarship awards totaled $9,000. Matthews Scholarships are open to employees enrolled in any curriculum approved by the Scholarship Committee. Mrs. Matthews and her late husband have made provisions through a charitable remainder trust to fund the Edward C. and Betty M. Matthews Employee Scholarship Endowment. Cypress Glen Two Cypress Glen Staff to Staff Scholarships were awarded in August in the amount of $750 each. Patrick Hunt was the recipient. These scholarships are funded by gifts from Cypress Glen management, senior staff and residents. The Cypress Glen Residents’ Council made a major gift in support of these scholarships. Since the first awards were made in 2010, a total of 10 scholarships have been granted valued at $6,250. Additional awards of the Cypress Glen Vera and Chip Pennington Employee Scholarships are planned for December 2015. Mr. Pennington funded the Vera and Chip Pennington Employee Scholarship Endowment through a charitable gift annuity remainder. Wesley Hoag was the recipient. Thirty $500 and $750 awards amounting to $16,750 have been made from inception in 2008 through 2014. The family of the late Margaret Mansfield established the Margaret Mansfield Employee Healthcare Scholarships at Cypress Glen. Ms. Kathleen Dewey made an additional major gift to this fund in fiscal 2015. One scholarship award of $750 was made in December 2014 and a $1,000 award was awarded in December 2015. Tesha Underwood was the recipient. FOUNDATION ETHICS AND DONOR PROTECTION The Foundation and its volunteer and staff representatives always consider the interests of the donors as the first priority in planning gifts. Information learned by any representative of the Foundation about a donor or the donor’s assets or philanthropic intentions is held in strict confidence. It is neither the province of the Foundation nor its volunteers or staff to give legal, accounting, tax, or other advice which is usually reserved to the donor’s counsel while acting on the donor’s behalf. DONOR BILL OF RIGHTS I. To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes. II. To be informed of the identity of those serving on the organization's governing board and to expect the board to exercise prudent judgment in its stewardship responsibilities. III. To have access to the organization's most recent financial statements. IV. To be assured their gifts will be used for the purposes for which they were given. V. To receive appropriate acknowledgment and recognition. VI. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law. VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature. VIII. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. IX. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.* X. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers. *UMRH and UMRH Foundation do not share mailing lists. REVIEW 2015 25 Croasdaile Village C Howard DeWitt Executive Director roasdaile Village is a continuing care retirement community located in Durham, North Carolina. The community is owned by The United Methodist Retirement Homes, Inc. (UMRH) and managed jointly by UMRH and Life Care Services, a national leader in senior housing and retirement services. The community is related by faith to the North Carolina Conference of the United Methodist Church but accepts seniors of all denominations and spiritual beliefs. auditorium, a new dining venue, and additions to the common areas. Croasdaile Village has 346 independent living cottages and apartments, 56 independent living with personal service apartments, 30 assisted living apartments, and 110 healthcare (skilled nursing) beds. COMMUNITY BENEFIT An expansion of the campus is expected to begin, pending board approval, in 2016/early 2017. The project will include additional cottages, new residential living ‘villas,’ additional assisted living apartments, an aquatics and Wellness center, a new BENEVOLENCE PROVIDED 26 REVIEW 2015 Croasdaile Village is within 10 minutes of Duke Medical Center, Duke University, and NC Central University. The campus is within 20 minutes of the Research Triangle Park, RDU International Airport, the University of North Carolina at Chapel Hill, major shopping, and entertainment and recreational venues. $49,314 This figure represents the services provided to the greater community by Croasdaile Village. $2,371,009 Croasdaile Village provides benevolence assistance to residents who, through no fault of their own, can no longer meet their financial obligations. Cypress Glen C ypress Glen is a continuing care retirement community located in Greenville, North Carolina. The community is owned by The United Methodist Retirement Homes, Inc. (UMRH) and managed jointly by UMRH and Life Care Services, a national leader in senior housing and retirement services. The community is related by faith to the North Carolina Conference of the United Methodist Church but accepts seniors of all denominations and spiritual beliefs. Cypress Glen has 198 independent living cottages and apartments, 30 assisted living apartments and 30 healthcare (skilled nursing) beds. The community also has a 12-resident memory care cottage specializing in dementia-related illnesses. Cypress Glen opened its new wellness center in 2014. Laurie Stallings Executive Director The community is within minutes of East Carolina University and Vidant Medical Center, a major medical and research center. Residents of Cypress Glen enjoy access to shopping centers, concerts, museums, art galleries, sports events and the arts. Day trips to points of interest across the state are planned monthly. COMMUNITY BENEFIT $715,589 This figure represents the services provided to the greater community by Cypress Glen. BENEVOLENCE PROVIDED $362,937 Cypress Glen provides benevolence assistance to residents who, through no fault of their own, can no longer fully cover their expenses. REVIEW 2015 27 Wesley Pines W esley Pines is a continuing care retirement community located in Lumberton, North Carolina. The community is owned by The United Methodist Retirement Homes, Inc. (UMRH) and managed jointly by UMRH and Life Care Services, a national leader in senior housing and retirement services. The community is related by faith to the North Carolina Conference of the United Methodist Church but accepts seniors of all denominations and spiritual beliefs. Wade Rozier Executive Director College is close by with only a five minute drive. Wesley Pines residents make many day trips to events in the area and have annual outings such as their Fish Fry event at Lake Waccamaw. With just one hour from the coast, four hours to the mountains, and one and a half hours to Raleigh, residents of Wesley Pines can easily make day trips to these areas. COMMUNITY BENEFIT Wesley Pines has 22 independent living apartments and cottages, 36 assisted living accommodations and 62 skilled nursing beds. The community builds new independent living villas as needed. $25,636 This figure represents the services provided to the greater community by Wesley Pines. Southeastern Regional Medical Center, whose cardiac care center is an affiliate of Duke University, is located only five minutes away. UNC Pembroke is a twenty minute drive and Robeson Community Community $1,158,450 Wesley Pines provides benevolence assistance to residents who, through no fault of their own, can no longer fully pay their way. 28 REVIEW 2015 BENEVOLENCE PROVIDED Wesley Ridge W esley Ridge is a 24-unit one-and two-bedroom apartment community located adjacent to the Wesley Pines campus in Lumberton, North Carolina. Wesley Ridge is a division of UMRH Affordable Housing. The community has six, one-story buildings constructed of wood frame, vinyl siding, and brick veneer. Each building contains four apartments: Three one bedroom units of approximately 625 square feet and one two-bedroom unit of approximately 840 square feet. Wesley Ridge is open to senior adults age 62 and older and to persons 18 years of age and older with disabilities. To become a resident, persons must Patsy Hayes Manager Patsy Hayes, Site Manager and Drew Leonard, PPM Regional Manager. earn no more than 60% of the median income in Robeson County, North Carolina. This translates into approximately $19,000 for a single person and $23,000 for a couple. Residents of Wesley Ridge have access to Medicaid beds at Wesley Pines should the need arise. The community is managed by Partnership Property Management (PPM), of Greensboro, N.C. and Florence, S.C. The community has an advisory Board which meets annually. Mrs. Patsy Hayes is the manager of the community and Mr. Drew Leonard is the regional manager. Admission is on a first-come, first-served basis. Applicants must pass a security check, a drug test and a credit check. REVIEW 2015 29 Wesley Pines Hosting the 2015 Robeson County Alzheimer’s Walk Social accountability activities are community outreach services that demonstrate an organizations charitable mission. S ocial accountability is a measure of an organization’s commitment to its mission, its stakeholders and the greater community and demonstrates fulfillment of the requirements and expectations of “tax-exempt organizations.” This term is also used synonymously with “community benefit” and “community engagement” among others. Guidance Holleran, a national research firm, located in Lancaster, PA, in 2010, partnered with LeadingAge, an association of not-for-profit organizations, located in Washington, D.C., to gather information about the Social Accountability practices of not-for-profit (NFP) continuing care retirement communities (CCRCs). Lyon Software, an expert in the field of community benefit and tax-exempt organizations, provided additional guidance regarding Internal Revenue 30 REVIEW 2015 Service (IRS) requirements and tracking social accountability activities. Using the guidelines established from these entities, Croasdaile Village, Cypress Glen and Wesley Pines developed their unique plans and methods of tracking the community benefits they provide. CROASDAILE VILLAGE Croasdaile Village has strong community ties with Duke University Health Systems, Duke University Divinity School, the Duke Institute For Learning (DILR), and the Durham Technical Community College. In addition, Croasdaile works closely with several local schools and private academies. The residents and employees take pride in their involvement in local charities, such as the Alzheimer’s Association, Meals on Wheels, and the Durham Rescue Mission. Croasdaile Village is respected for its contributions to As a tax-exempt organization, the UMRH communities must produce an annual report documenting the community benefits it provides. Portions of the reports are presented below. CYPRESS GLEN Croasdaile Village residents worked with the team to create a 2016 calendar featuring residents. Proceeds from the sale benefited the Croasdaile Village Benevolent Care Annual Fund. the community at large and for its quality of services to seniors beyond the boundaries of the campus. Education and Service Contributions: Duke University Medical School Duke University Geriatric Education Department Duke University ABSN (BS program) Duke Divinity School Interns from Duke and the VA Hospital Chaplain’s Program for the Homeless Chaplain’s Inclusiveness Program Chaplain’s Methodist Federation for Social Action Chaplain’s United Methodist Bishop’s Dialogue Chaplain’s speaking at Duke Divinity School Donated Space: Parkinson’s Support Group Durham District Retired Pastors Group Duke Chapel Congregations Local Musicians and Music Associations Christian Women’s Club Duke Institute for Learning Sapphire Music and Improvisation Group Carolina Harmony Chorus Christian Middle School Basketball Team Cypress Glen commits to providing “benevolence” or charitable support to residents in all levels of care. The Residency Agreement states that residents who exhaust their funds will be permitted to remain at the community at a reduced fee as long as the community can continue to operate on a sound financial basis for the benefit of all residents. Cypress Glen funds benevolent care with contributions made to The United Methodist Retirement Homes from the North Carolina Annual Conference of the United Methodist Church, the Cypress Glen endowment, special fund campaigns, and from operations. Cypress Glen does not receive Medicaid reimbursement. Cypress Glen Retirement Community has strong community ties with East Carolina University, including the Brody School of Medicine, Pitt Community College, Vidant Hospital, The University Health System, Creative Living Center, (an adult day health program), Council on Aging, Eastern area AHEC, Pitt County Board of Elections, Food Bank of Eastern North Carolina, Pitt County Schools and St. Peter’s Catholic School, John Paul II Catholic High School, Cub Scout Pack 826, Greenville-Pitt County Chamber of Commerce, Alzheimer’s North Carolina, as well as many other local groups and organizations. Cypress Glen is respected for its contributions to the community-at-large and for its quality of services to seniors beyond the boundaries of the campus. Education and Support: Tours and informational sessions for med students Alzheimer’s Partnership Luncheons Chaplain served as a group leader for UM ministry Pitt Community College Advisory Board ECU Brody School of Medicine geriatric students Nursing Home Administrator training Internship from DeVry University Nursing students, Pitt County Community College REVIEW 2015 31 ECU Lifelong Learning Program High school student training in healthcare Recycling program Volunteering at John Paul II High School Volunteering at St. Peter’s Catholic School Advisory Board of Brody School of Medicine Advisory Board at ECU Health Care Management “Cookies for Santa” for Food Bank of NC Bingo for Bucks for Alzheimer’s of NC BBQ dinner sale for Alzheimer’s of NC Senior Health and Fitness Day Clinical rotations, Pitt County Community College Tours and education, ECU occupational therapy students Donated Space: Parkinson’s Support Group Alzheimer’s Partnership Luncheon ECU Brody School of Medicine students Presbyterian Women’s Group Gideon’s Meeting Community Pop Singers UMW Circles Daughters of the American Revolution Sons of the Confederacy Greenville Service League Religious Society of Friends 2015 voting precinct Tar River area neighborhood Golden Kiwanis Ladies Group Eastern NC Activities Professionals Life Long Learning Quarterly ECU Club WESLEY PINES The primary community benefit provided at Wesley Pines is in the form of unreimbursed costs related to the provision of health care to Medicaid patients within the Wesley Pines health center. Wesley Pines has 60 skilled nursing Medicaid certified beds and five assisted living Medicaid residents. This population includes patients admitted to the health center directly from the geographic service area and CCRC residents who meet Medicaid eligibility criteria. Additionally, the 32 REVIEW 2015 community provides benevolence discounts to those in independent living and assisted living that have reached certain asset spend-down levels. Wesley Pines has strong community ties with Robeson Community College, Lumberton Area Chamber of Commerce, Lumberton High School, Southeastern Regional Medical Center, and many other local groups and organizations. Wesley Pines is respected for its contributions to the community at large and for its quality of services to seniors beyond the boundaries of the campus. Wesley Pines, a 38-year-old community, has many relationships and sponsors and numerous programs to help support the community at large. Education and Service: Host for 2015 Alzheimer’s Walk Lumberton Chamber of Commerce Ambassadors Lumberton Rotary Club Teaching site of geriatric education Liberty Hospice Annual Memorial Service Robeson County Community College Donated Space: Chestnut Street UMC Girls Scouts of America Community Bridge and Garden Clubs Second Time Around Band Resident family/community social Community Watch Group Meeting Liberty Hospice Support Group Lumbee Study Club Wesleyn Circle Group First Presbyterian Women’s Club Kirk Fellowship Group End of Life Coalition Lumberton Junior Service League Memorial Services Alzheimer’s Walk committee meeting End-of-Life Conference Lumbe River Caregivers Conference DONORS Individual Donors for Fiscal Year 2015 Mrs. Hattie Blue-Yarborough Ms. Deborah Chapman Mr. and Mrs. J. Mike Board Ms. Virginia D. Chase Ms. Norma W. Aaron Mr. and Mrs. Donald B. Boldt Mrs. Estelle O. Christensen Mr. Angelo Abbate Mr. and Mrs. Henry Boll Ms. Betty S. Church Mr. and Mrs. Jimmie B. Adams Mr. and Mrs. James O. Bond Mr. William L. Church Mr. and Mrs. Julius D. Adams Mr. and Mrs. Leonard G. Boswell Dr. and Mrs. James R. Clapp Mrs. Frances W. Akins Mr. and Mrs. A. Watts Bragg Mrs. Anne Clark Aldersgate/Davisson West Neighborhood Mrs. Blanche B. Bragg Mr. and Mrs. Clyde D. Clark Ms. Katherine G. Brannon Mrs. Colleena Clark Mr. Mayo Allen Mr. Joe Bray Mrs. Elizabeth K. Clark Mr. and Mrs. Michael A. Allen Mrs. Betty Briner Ms. Rosemary Clark Mr. and Mrs. John W. Andrews Mr. and Mrs. W. E. Brinson Mr. and Mrs. Danny M. Clayton Ms. Karen L. Anghelescu Ms. Brenda R. Britt Dr. and Mrs. Ed Clement Mr. and Mrs. Charles E. Atkinson Mrs. Grace Britt Rev. John C. Clunie Mr. and Mrs. Arthur H. Axberg, Jr. Mrs. Jean B. Broadbelt Ms. Leona S. Cobb Mrs. Sara M. Bahner Mr. and Mrs. Gene A. Brooks, Sr. Mr. Nathaniel W. Coffin Mrs. Rebecca Bair Mrs. Sandra Brooks Dr. and Mrs. Vincent J. Colombo Mr. and Mrs. Lynn Baird Ms. Danielle Brown Mr. and Mrs. Edward F. Conner Mr. C. Holden Ballou Mr. and Mrs. Kirby B. Brown Mrs. Helen F. Conner Ms. Gertie Ballou Mrs. Mary J. Brown Mrs. Eva W. Cooper Mr. and Mrs. John P. Barker Mr. and Mrs. Clarence D. Bunn Mr. and Mrs. Richard A. Cooper Mr. Leon C. Barnes Ms. Lucretia Burbage Mr. Marise A. Covington Mr. and Mrs. Marvin L. Barnes Ms. Gerti O. Burtyk Mr. W. D. Cox, Jr. Mrs. Emma Bass Mr. and Mrs. Jaquith Butler Major Mary S. Craft Mr. Donald W. Baxter, Jr. Mrs. Martha M. Bynum Mrs. Anna E. S. Craig Mrs. Martha M. Beauchamp Mr. and Mrs. Douglas L. Byrd Mr. and Mrs. R. David Crook Mr. and Mrs. B. V. Belk, Jr. Ms. Virginia Campen Ms. Chicita F. Culberson Mr. and Mrs. Rodney M. Bell Mr. and Mrs. Tim Canning Mr. and Mrs. M. B. Cunningham Mr. and Mrs. Timothy Bell Ms. Janice M. Cardoza Mrs. Phoebe M. Dail Mrs. Dorothy C. Bevan Mr. J. Phil Carlton Mr. George M. Davis Mrs. Marion F. Biggs Mr. Ray Carlton Mr. and Mrs. Landis H. Davis Mr. Franklin L. Bird Dr. and Mrs. Jack Carroll Ms. Mescal Davis Mr. and Mrs. John D. Black Ms. Alice Castillo Mr. Charles F. Dawson REVIEW 2015 33 Ms. Doris J. Dawson Ms. Jo Ann Falls Dr. and Mrs. Richard C. Grambow Mr. Grady Dawson, Jr. Dr. and Mrs. John D. Fassett Ms. Marie H. Grauerholz Ms. Mary H. Dawson Ms. Janice H. Faulkner Mr. H. Edwin Gray, CPA Mr. and Mrs. William H. Dawson, Jr. Mrs. Loisjean Fenoglio Ms. Rebecca R. Greene Mr. and Mrs. George A. Deaton Mr. and Mrs. John S. Fenton Mr. and Mrs. John Grissom Rev. and Mrs. Laurence F. DeCarolis Mr. and Mrs. Ralph L. Fleming Mr. and Mrs. Richard W. Grove Mr. and Mrs. William G. Decoligny Ms. Maxine Flowers Mrs. Nina M. Guice Mr. and Mrs. Harris E. Deloach, Jr. Mr. and Mrs. Vernon S. Flowers Dr. and Mrs. Caulie Gunnells Mrs. Merial R. DePasquale Mrs. Rosalie Fonda Mr. and Mrs. Eugene W. Hackney Mrs. Barbara R. Descisciolo Mr. and Mrs. Bernie Freeman Mr. and Mrs. Ellis F. Hall, III Mrs. Marvel B. DeVanne Mr. and Mrs. B. G. French, Jr. Mrs. Grace S. Hallock Ms. Kathleen Dewey Mrs. Mary D. Furth Ms. Amy L. Hammond Mr. Peter J. DiFalco Mr. Richard K. Gage Mr. and Mrs. J. Samuel Hammond Mrs. Jean B. Dixon Mrs. Jessie S. Gaither Ms. Jean B. Hampson Mr. G. D. Dodson, Jr. Mr. Scott D. Gallimore Dr. Carolyn H. Hampton Ms. Julie Dodson Mr. and Mrs. Jerry L. Gambill Mr. and Mrs. W. Lee Harriss Ms. Catherine L. Dowd Ms. Muriel Gamin Mrs. Mary R. Harvey Mr. and Mrs. Don Duff Mrs. Julie G. Garmel Mrs. Marjorie Hawkins Mr. and Mrs. W. Russell Duke, Jr. Mr. and Mrs. Nicholas C. Garner Mr. and Mrs. V. W. Haymes Ms. Ann S. Earley Ms. Penny H. Gaskins Rev. and Mrs. Leland M. Heath, Jr. Mrs. Suzanne Early Mr. Charles H. Gatchel Dr. and Mrs. Frederic J. Hebert Dr. and Mrs. James B. Ebert Mrs. Evelyn A. Gatchel Mrs. Audrey Heiser Mr. and Mrs. James J. Edmundson Mr. Louis Gaylord, Jr. Mr. and Mrs. Charles B. Henderson Mr. and Mrs. Robert S. Ehle Mrs. Mary D. Gaylord Ms. Kristin Herzog Mr. Charles R. Eilber Mr. and Mrs. Mont D. Gaylord Mrs. Constance R. Hicks Mrs. Lena Elkins Rev. and Mrs. Brian G. Gentle Mr. Fred M. Hight, III Mr. John B. Ellis Ms. Martha H. George Mrs. Elsie M. Hill Mrs. Katherine Emerson Mrs. Doris W. Gervais Ms. Tammy Hill Mr. and Mrs. Jonathan M. Engram Mrs. Frances T. Gibson Mrs. Frankie L. Hinchen Mr. and Mrs. Howland I. Enokida Ms. Betty Jo Godbey Mr. and Mrs. Arnold G. Holden Ms. Veronica D. Eustice Mrs. Julia B. Gooch Miss Charity L. Holland Dr. and Mrs. Richard Evans, Jr. Mrs. Vi Gooch Mrs. Oma L. Holland Mr. William E. Evans Mr. and Mrs. Edward A. Goodwin Mrs. Anna W. Holloman Mrs. Sarah Everette Mrs. Ruth T. Gotwals Mr. and Mrs. Keith D. Holmes, Jr. Mr. and Mrs. Joe Exum Mr. Terry Govoreau Mrs. Louise W. Hood 34 REVIEW 2015 Dr. and Mrs. Jerrold D. Hopfengardner Mr. and Mrs. Gus P. Kolias Ms. Sara V. Mayhew Mrs. Betty Lou Howard Ms. Doria A. Koob Mrs. Ann E. Maynard Ms. Frances G. Howell Mr. and Mrs. Norman H. Krause Mr. Gordon McBride Mr. and Mrs. Everett J. Hughes Dr. and Mrs. Jesse M. Lamm Mrs. Margaret McCarthy Mr. and Mrs. Merlin V. Hummel Ms. Angelika Langen Mr. Curtis M. McCaskill Ms. Glada Humphreys Mrs. Agnes E. Langston Ms. Lisa McCauley Ms. Jean B. Husack Mr. and Mrs. Cyril C. Larsen Mr. and Mrs. A. J. McClure Mr. and Mrs. Alan Inions Ms. Beulah M. Latta Mrs. Almarie McCrery Mr. and Mrs. Charles T. Inman Mr. and Mrs. George Lautares Ms. Julia B. McCune Ms. Mary P. Jackson Ms. Jean Lazarides Mrs. Nancy W. McIntosh Mrs. Sarah M. James Ms. Betty D. Lee Mrs. Thelma H. McIntyre Mrs. Jo Anne Jeffries Mr. Henry Neal Lee, Jr. Mrs. Clyde McKee Mr. and Mrs. Bruce F. Jobe Mr. and Mrs. Stan Leggett Dr. Wendell H. McKenzie Mrs. Louise G. J. Johanson Mr. Kevin Lemaire Ms. Barbara McKenzie-Tervo Dr. and Mrs. Sheridan W. Johns, III Mr. and Mrs. Harold D. Lerner Mr. and Mrs. John B. McKinnon Mrs. Anne B. Johnson Mr. and Mrs. Harold E. Lerner Mr. James D. McLeod Mr. and Mrs. Bob Johnson Dr. Howard T. Lewis Ms. Neill McLeod Mr. and Mrs. Charles B. Johnson Mr. Roy Lightner Mrs. Marion L. McMorris Mrs. June T. Johnson Ms. Donna K. Littlejohn Mr. and Mrs. Dennis McNames Ms. Margaret G. Johnson Mr. and Mrs. Herman M. Livingston Ms. Elizabeth U. Meldau Dr. and Mrs. Billy E. Jones Mr. and Mrs. James Lore Mr. and Mrs. George Merryman Mrs. Joan M. Jones Ms. Miriam Lyder Mr. Don Metzger Ms. Julie M. Jones Mr. George Macbain, IV Mrs. Edna C. Mewborn Dr. William S. Joyner Mrs. Shirley J. Mallard Mrs. Cheryl P. Miller Ms. Pearl G. Kalevas Mr. and Mrs. Richard Mann Mr. and Mrs. David Miller Mr. C. Michael Kearsey Mr. and Mrs. Christopher J. Mansfield Ms. Sue E. Miller Mr. and Mrs. Robert Kellar Mr. and Mrs. Gregory R. Mansfield Mrs. Mary D. Mills Mr. Kerry L. Kelley Mrs. Renee N. March Mr. Cecil S. Mizelle Ms. Sarah H. Kemm Ms. Cecilia A. Marguglio Mrs. Ruth O. Mollison Ms. Melinda V. Killenberg Ms. Nancy S. Marks Mrs. Jean W. Moore Ms. Carol B. Kirby Mrs. Mary Z. Martin Ms. Judith L. Moore Mr. Ronald K. Kissel Mr. and Mrs. Robert M. Marx Mrs. Wanda H. Moore Mrs. Janet S. Kistler Dr. and Mrs. Carle W. Mason, Jr. Ms. Lucy M. Mac Morris Mr. and Mrs. Bryant Kittrell Mrs. Betty Matthews Mr. and Mrs. James H. Mullen, III Rev. Garland Knott Mrs. Kathleen G. Matthews Mr. Michael S. Mumford REVIEW 2015 35 Ms. Lindsey M. Myers Dr. and Mrs. Louis D. Quin Mr. and Mrs. Alexander Silbiger Mr. and Mrs. R. Lee Neale Ms. Elizabeth Ray Mr. and Mrs. Frank M. Skillman Mrs. Evelyn A. M. Neelon Mrs. Doris K. Reed Mr. and Mrs. David B. Smart Mr. Steven W. Nelson Mr. Joe C. Rees Ms. Augusta G. Smith Mrs. Evelyn S. Nicholson Mrs. Margaret B. Richardson Mr. and Mrs. Charles J. Smith Mrs. Lucy A. Nicolaysen Mr. and Mrs. Leroy Rising Mr. Fred G. Smith Mr. and Mrs. Samuel R. Noble, Jr. Mr. and Mrs. Karsten A. Rist Mrs. Janet W. Smith Mr. and Mrs. Randolph L. Norment Mrs. Harriet A. Roberts Mrs. Jean R. Smith Mrs. Carrie G. Oakley Dr. and Mrs. Hugh Robinson Mr. and Dr. Jerry R. Smith Mr. and Mrs. Wayne D. Odom Mr. and Mrs. Richard A. Robinson Mrs. Mary L. Smith Mr. and Mrs. H. L. Ormond, Jr. Ms. Leah Rodriguez Mr. Thomas W. Smythe Dr. and Mrs. Robert T. Osborn Mr. James A. Rogers Mrs. Martha Snider Mrs. Delores C. Otis Mr. and Mrs. John J. Rogers Mr. and Mrs. Phil Snyder Mr. and Mrs. Jimmy Owens Mr. and Mrs. Ben C. Rouse Mr. and Mrs. James E. Sorauf Dr. George M. Paddison Mrs. Carol Roycroft Ms. Rita Sorensen Mr. and Mrs. Mack B. Parker Mr. and Mrs. Wade Rozier Mrs. Betty S. Speir Mr. and Mrs. Mickey Parrott Mr. and Mrs. Jerald L. Runyon Mr. and Mrs. Horace Stacy, Jr. Ms. Marilyn J. Partin Mrs. Guerry B. Russell Ms. Susan F. Stafford Mr. and Mrs. G. Starling Pelletier Mr. and Mrs. Jim Sakell Mrs. Laurie H. Stallings Mr. and Mrs. David C. Pendleton Mr. Louis L. Sasser, Jr. Mrs. Betty Lou S. Stark Mr. and Mrs. William H. Perkins, Jr. Mr. Frank W. Saunders Ms. Carolyn Stephens Ms. Toni M. Perrone Mrs. Ruth Saunders Ms. Debbie L. Stephenson Mr. and Mrs. Pete Perry Mr. Timothy W. Sawinska Mrs. Mary Ellen Stone Mr. and Mrs. William L. Pickard Mrs. Elaine Scagnelli Mrs. Peggie V. Stox Ms. Agnes J. Pieper Mrs. Camille G. Scales Dr. and Mrs. Boyd R. Strain Mrs. Beverley S. Pierpoint Mrs. Virginia Scales Mrs. Barbara B. Strohbehn Ms. Polly D. Piland Ms. Polly Schiller Dr. and Mrs. David W. Stroup Mr. and Mrs. Ed Pollock Mr. and Mrs. Richard Schulke Ms. Anne E. Suggs Mrs. Ann T. Pope Mrs. Linda K. Scott Mr. and Mrs. Jackson D. Sutherland Mrs. Miriam Porterfield Mr. and Mrs. Jerry L. Seals Mr. Robert J. Sutton Mr. Earl D. Powell Mr. and Mrs. Hubert H. Sharpe Mrs. Susanna Swoboda Ms. Mary H. Powell Mrs. Sophie S. Shiffman Ms. Rachel M. Talbott Mrs. Barbara W. Pray Mr. and Mrs. Herman E. Shoaf Ms. Doris B. Taylor Mr. and Mrs. Marvin R. Pridgen Mrs. Carol M. Siddall Mrs. Mamie Jo Tedder Mrs. Starr Prince Mr. John E. Sigsby, Jr. The Eddie and Jo Allison Smith Family Foundation 36 REVIEW 2015 Mr. and Mrs. Don Thomas Mr. Samuel P. White, Sr. Bethany UMC, Conway Mr. and Mrs. Joseph R. Thompson Mr. Samuel P. White, Jr. Bethel UMC - Imagine, Bethel Mr. and Mrs. Charles R. Tolley Mrs. Sara L. White Mr. and Mrs. Virgil M. Torbert Mrs. Sarah B. White Bill and Faye Stallings Family Foundation, Greenville Mr. and Mrs. W. L. Townsend, Jr. Mrs. Carolyn L. Whitener Ms. Virginia B. Truslow Mrs. Nita Wilkinson Mr. and Mrs. William G. Tubbs Mr. and Mrs. Erwin T. Williams, Jr. Mrs. Ramona R. Tucker Mr. and Mrs. Don Williamson Mr. and Mrs. Harvey W. Turnage, Jr. Dr. and Mrs. Orval S. Wintermute Mrs. Josephine G. Twilley Mr. and Mrs. David H. Womack Ms. Jaqueline O. Utz Mr. and Mrs. William W. Wooddell Mr. and Mrs. Vernon B. Van Bruggen Dr. Harriet H. Wooten Mr. George C. Varner Mr. Richard K. Worsley Ms. Carol J. Voss Dr. and Mrs. Don Wright Mr. and Mrs. Hunter Wagstaff Mr. and Mrs. Harold E. Yert Ms. Betsy Wall Ms. Carol C. Young Ms. Debra C. Wallace Mr. and Mrs. Carl Younger Rev. and Mrs. Robert L. Wallace Mr. and Mrs. Robert T. Zulick Mrs. Sara H. Ward Mrs. Faye W. Warren Organization Donors for Fiscal Year 2015 Ms. Debby P. Warrick A Clean Look, Inc., Fuquay-Varina Mrs. Elizabeth E. Warwick Adams & Longino Advertising, Inc., Greenville Mr. and Mrs. Donald C. Warner Mr. and Mrs. Bucky Waters Brasfield & Gorrie LLC, Raleigh Brickman Group, Durham Broad Creek UMC, Newport Brown’s Chapel UMC, Pittsboro C.C. Dickson Co., Durham Cable Concepts, Raleigh Calvary Memorial UMC, Snow Hill Camp UMC, Shallotte Campbell Ear, Nose & Throat, P.A., Lumberton Campbell’s Creek UMC, Aurora Capital District, NCCUMC Carrington Contracting, Inc., Durham Cedar Cliff UMC, Graham Cedar Grove UMC, Cedar Grove Chatham Book Club, Greenville Cherry Point UMC, Havelock Chocowinity UMW, Chocowinity Christ UMC, Chapel Hill Clarks-Bethel UMC, Rodanthe Mrs. Hilman T. Watkins Affordable Blinds & Shutters, Mebane Colliers International/LCK of Columbia, SC Mrs. Mary W. Watson Anderson UMC, Edenton Corridor District, NCCUMC Mr. and Mrs. Lawrence A. Watts, Jr. Apex UMC, Apex CPS, Raleigh Ms. Bobbie Weeks Banks UMC, Franklinton Creedmoor UMC, Creedmoor Mr. and Mrs. Donald S. Weil Banks UMW, Franklinton Croasdaile Village Religious Life Mr. and Mrs. R. S. West BB&T, Raleigh Dr. and Mrs. Claude H. Westfall BCBS of NC Croasdaile Village Residents’ Association Mrs. Jean P. Weynand Bendon Family Foundation Mr. and Mrs. Gary M. Whaley Benefit Controls of the Carolinas, Inc., Charlotte Mr. and Mrs. Francis M. Whang Mrs. Mary P. White Benson Memorial UMC, Raleigh Cypress Glen Gift Shop Volunteers Cypress Glen Residents’ Council Cypress Glen Spirtual Life Darlenes Keepsakes, LLC, Winterville REVIEW 2015 37 Devon Park UMC, Wilmington Fairmont UMC, Raleigh First UMW, Wilson Duke University Store, Durham Ferguson Enterprises, Durham Durham Bulls Baseball Club, Inc. First Cary UMC, Cary Frank L. Blum Construction Co., Winston-Salem Durham Coca-Cola First UMC, Henderson Edenton Street UMC, Raleigh First UMC, Wilson Edenton UMW, Edenton First UMC, Laurinburg Elevation Methodist Church, Benson First UMC, Graham Emory & Emory Electrical Contractors, Inc., Creedmoor First UMC, Rocky Mount Costco, Durham Englewood UMC, Rocky Mount Epworth UMC, Durham Estate of Verna Elizabeth Berryhill Fair Haven UMC, Rodanthe First UMC, Washington First UMC, Hamlet First UMC, Havelock First UMC, Sneads Ferry First UMC, Troy First UMC, Roanoke Rapids Front Street UMC, Burlington Fuquay-Varina UMC, Fuquay-Varina Furniture Fair, Inc., Jacksonville Glendale Heights UMC, Durham GlynnDevins, Overland Park, KS Halifax UMC, Halifax Hay Street UMC, Fayetteville Heritage District, NCCUMC Hertford UMC, Hertford Hewlett-Packard Highland UMC, Raleigh Good for the Mind, Body & Soul The benefits of music on the mind and body have been recognized since the days of the great Greek philosophers. According to Plato, music “gives soul to the universe, wings to the mind, flight to the imagination, a charm to sadness, gaiety, and life to everything.” Today, researchers and scientists continue to explore how music affects emotions, intelligence and physical well-being. Croasdaile 38 REVIEW 2015 Village, Cypress Glen, and Wesley Pines are using music to improve and enrich the lives of community residents. Music and Healing Music therapy is used to boost individuals’ physical and mental well-being. Music may be used to elevate a resident’s moods, offset depression, promote movement for physical rehabilitation, counteract fatigue, and relax muscle tension. Each of us has our own emotional responses to music. Every person responds to music differently. Music can enhance spatial intelligence or the ability to perceive the visual world accurately. Music and Well-Being Many researchers believe that music has the power to strengthen the mind, heal the body, and unlock creativity. Other studies have illustrated that music can Hillandale Golf Course, Durham Laurinburg UMW, Laurinburg Meroney UMC, Bear Creek Hollands UMC, Raleigh Layden Memorial UMC, Raleigh Moore & Van Allen, PLLC Inland Seafood LCS Development, Des Moines, IA Jackson Family Donor Advised Fund of the Waccamaw Comm. Foundation, Murrells Inlet, SC Life Care Services, Charlotte Mount Pleasant UMC, Roanoke Rapids Jamesville UMC, Jamesville Jarvis Memorial UMC, Greenville Jefferson’s, Greenville John Wesley UMC, Fayetteville Johnie L. Joyce UMF Endowment Kitty Hawk UMC, Kitty Hawk Lake Waccamaw UMC, Lake Waccamaw Laurel Hill UMC, Laurel Hill Littleton UMC, Littleton LuxeMark Company, Raleigh Lyons-Magnus, Fresno, CA M. O. Stephenson Memorial UMF Endowment Mount Zion UMC, Garner Mt. Zion UMW, Elm City Mt. Pleasant UMC, Pittsboro Mt. Sylvan UMC, Durham Mt. Sylvan UMW, Durham Macedonia UMC, Cary Mt. Zion UMC, Hurdle Mills Maysville UMC, Maysville Mutual of America, New York, NY McBride UMC, Eure Nashville UMC, Nashville McMannen UMM, Durham NCCUMW, Capital District McMannen UMW, Durham New Directions Sunday School Class Chestnut St. UMC, Lumberton Medical Claims RX, Inc., Chapel Hill influence heart rate, respiration, blood pressure, pain perception, and physical health and well-being. The beat goes on as UMRH residents play and listen their way to good health. Left: Lex Silbiger, of the Croasdaile Village Rusty Pipes, plays the bass; Top Right: Croasdaile Chorale performs for future residents; Bottom Right: Cypress Glen residents enjoy a Murder Mystery Dinner Theater. REVIEW 2015 39 New Hope UMC, Roanoke Rapids New Hope UMC, Hertford New Hope UMC, Goldsboro Newland UMC, Elizabeth City NC Zoo, Asheboro North Raleigh UMC, Raleigh North Raleigh UMM, Raleigh Oppenheimer, Winston-Salem Orange UMC, Chapel Hill Our State Magazine, Greensboro Oxford UMC, Oxford Page & Smith, P.A., CPA’s, Kinston Pamlico UMC, New Bern Parkwood UMC, Durham Partnership Property Management, Greensboro Phillips Chapel UMC, Graham Pickett-Sprouse Real Estate, Inc., Durham Pilmoor Memorial UMC, Currituck Piney Grove UMC, Siler City Pleasant Green UMC, Durham Pleasant Grove UMC, Raleigh Prospect UMC, Maxton Providence UMC, Henderson Queen Street UMC, Kinston Raeford First UMC, Raeford Redbud Garden Club, Durham Riverside UMC, New Bern Robersonville UMC, Robersonville Rock Creek UMC, Graham Royal Cup Coffee Salem UMC, Greenville Salem UMC, Goldsboro Sandy Grove UMC, Lumber Bridge Seaside UMC, Sunset Beach 40 REVIEW 2015 SERVPRO of South Durham & Orange County Seven Oaks Doors & Hardware, Inc., Oakboro Severn UMC, Conway SFCS, Inc., Charlotte Sharon UMC, Poplar Branch Shiloh UMC, Louisburg Shocco UMC, Henderson Sia Group, Inc., Jacksonville Siloam UMC, Jamesville Smith UMC, Roanoke Rapids Soule UMC, Manns Harbor Sound District, NCCUMC Southland Farms, Belhaven Spellman Brady & Company, St. Louis, MD Spring Hill UMC, Lillington St. James UMC, Greenville St. Joseph UMC, Pikeville St. Paul UMC, Rocky Mount St. Paul’s UMC, Carolina Beach Steel Fab of Virginia Sunrise UMC, Holly Springs Swisher, Charlotte SYSCO Tabernacle UMC, Pikeville Tabor UMC, Littleton Temperance Hall UMC, Pinetops The Golden Circle Club, Belhaven Trane, Durham Trinity UMC, New Bern Trinity UMC, Jacksonville Trinity UMC, Belhaven Trinity UMC, Fairmont Turner Asphalt, Inc., Raleigh United Methodist Foundation, Raleigh UMW First UMC, Roanoke Rapids University UMC, Chapel Hill University UMW, Durham Uwharrie UMC, Candor Vass UMC, Vass Verona UMC, Jacksonville Victory UMC, Fayetteville Vision Financial FCU, Durham Wake Forest UMC, Wake Forest Wanchese Bethany UMC, Wanchese Wares Chapel UMC, Washington Warren-Hay Mechanical Contractors, Inc., Hillsborough Wellesley Village Church Staff, Framingham, MA Wells Fargo Bank, N.A. Wesley Chapel UMC, Kenansville Wesley Memorial UMC, Farmville Wesley Memorial UMC, Columbia Wesley Memorial UMW, Wilmington Wesley’s Chapel UMC, Elizabethtown West Nash UMW, Wilson Westminster UMC, Kinston Westover UMC, Raleigh Wharton Trinity UMC, Washington Whiteville UMC, Whiteville Whiteville UMW, Whiteville Womble Carlyle Sandridge & Rice, Winston-Salem Wrightsville UMC, Wrightsville Beach Zebulon UMC, Zebulon Ziegler Investment Banking, Glen Allen, VA Mother’s Day Offering 2015 The Mother’s Day Offering is designated as a “Special Sunday Offering” by the North Carolina Conference of the United Methodist Church. This offering provides support to our residents who have out-lived their resources and through no fault of their own can no longer fully pay their way. UMRH thanks the many church supporters and volunteers throughout the N.C. Conference of the United Methodist Church who supported the 2015 offering. In 2015, we raised $50,666 for the Benevolent Care Annual Fund. This is 10.5% increase over the 2014 offering amount. CHURCHES GIVING OVER $500 in Order of Giving Edenton Street. . . . . . . . . . . . . . . . . . . . . Capital North Raleigh. . . . . . . . . . . . . . . . . . . . . Capital Brown’s Chapel. . . . . . . . . . . . . . . . . . . . Fairway First Wilson. . . . . . . . . . . . . . . . . . . . . . . Capital Glendale Heights . . . . . . . . . . . . . . . . . . Corridor First Rocky Mount. . . . . . . . . . . . . . . . . . Heritage Queen Street. . . . . . . . . . . . . . . . . . . . . . Sound Wake Forest. . . . . . . . . . . . . . . . . . . . . . . Heritage St. James . . . . . . . . . . . . . . . . . . . . . . . . . Sound Trinity Fairmont. . . . . . . . . . . . . . . . . . . . Gateway Bethel. . . . . . . . . . . . . . . . . . . . . . . . . . . . Capital Cary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Capital Highland . . . . . . . . . . . . . . . . . . . . . . . . . Capital Epworth Durham. . . . . . . . . . . . . . . . . . .Corridor Apex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Capital Jarvis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound Pamlico. . . . . . . . . . . . . . . . . . . . . . . . . . . Sound Pleasant Hill. . . . . . . . . . . . . . . . . . . . . . . Fairway First Henderson. . . . . . . . . . . . . . . . . . . . Heritage DISTRICT RANKING Capital . . . . . . . . . . . . . . . . . . . . . $12,670 Sound. . . . . . . . . . . . . . . . . . . . . . . $6,763 Heritage. . . . . . . . . . . . . . . . . . . . . $4,925 Fairway. . . . . . . . . . . . . . . . . . . . . . $4,295 Corridor. . . . . . . . . . . . . . . . . . . . . $3,883 Beacon. . . . . . . . . . . . . . . . . . . . . . $2,915 Gateway. . . . . . . . . . . . . . . . . . . . . $2,125 Harbor . . . . . . . . . . . . . . . . . . . . . . $1,526 Other . . . . . . . . . . . . . . . . . . . . . . . . . $200 TOTAL CHURCHES. . . . . . . . . . $39,302 Croasdaile Village. . . . . . . . . . . . . $6,495 Cypress Glen. . . . . . . . . . . . . . . . . $4,869 Total Districts. . . . . . . . . . . . . . $39,102 Total Other. . . . . . . . . . . . . . . . . . . $200 Total MDO . . . . . . . . . . . . . . . . $50,666 Thank you to the campus groups. Croasdaile Village residents Charles and Jackie Atkinson and dog Doogie The United Methodist Retirement Homes, Inc. UMRH is a group of three continuing care retirement communities and one affordable housing community located in eastern and central North Carolina. As a non-profit organization, we understand the importance of social accountability and strive to make our communities socially and financially responsible to our residents, families, staff, greater community, and government. We are related by faith to the North Carolina Conference of the United Methodist Church and managed by Life Care Services, the national leader in senior housing and development. The communities of UMRH will not discriminate on the basis of race, color, religion, sex, disability, or national origin. Beverley S. Pierpoint, Editor UMRH Corporate Office Corporate Communications 2600 Croasdaile Farm Parkway • Suite A-500 • Durham, NC 27705 The United Methodist Retirement Homes Foundation, Inc. EIN # 56-1870172 The United Methodist Retirement Homes, Inc. EIN # 56-0634527 (919) 384-3005 • www.umrh.org • www.umrhgift.org
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