ALABAMA SOUTHERN COMMUNITY COLLEGE
ANNUAL PERSONNEL EVALUATION
ADMINISTRATIVE AND SUPPORT STAFF
(Schedules C–E–H)
Name:
Performance Period:
From:
Job Title:
Department:
Evaluator:
Evaluator’s Title:
To:
Performance Rating Legend
5
4
3
2
1
Meets Standards of Excellence
Exceeds Minimum Standard
Meets Minimum Standard
Needs Improvement to Meet Minimum Standard
Does Not Exhibit Minimum Standard
The supervisor should provide examples whenever an employee’s performance is indicated as “Meets Standards of
Excellence”, “Needs Improvement to Meet Minimum Standard”, or “Does Not Exhibit Minimum Standard.”
Section 1: Basic Job Requirements
1. TIME MANAGEMENT
A. Adheres to the established work hours for arrival and departure from work and the lunch
period. This also includes appointments, meetings, interviews, and other time-sensitive
activities during the work day.
B. Uses leave in accordance with established eligibility policy and does not misuse or abuse
leave.
C. Requests leave in advance unless there are extenuating circumstances and notifies
supervisor of issues or potential problems that might delay project/assignments.
D. Allows flexibility in planning schedule to accommodate “unusual” or “must have” project
times (registration, first day of class, etc.).
E. Considerate of other personnel in the scheduling of time off, meetings, adherence to
established time frames, and efficient conduct of business.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
Comments:
2. TEAMWORK AND COOPERATION
A. Works harmoniously with staff, associates and co-workers.
B. Demonstrates readiness to respond positively to instructions and procedures and conveys a
willingness to assist.
C. Demonstrates the ability to work with colleagues and to represent their interests to students
and others in the College community.
D. Shows respect for the opinions of others, constructively discussing areas of disagreement.
E. Very cooperative and displays appreciation of differences in approaches, personalities, and
viewpoints of others.
Comments:
3. COMMUNICATION PRACTICES
A. Provides regular feedback to supervisor regarding assignments, accomplishments,
problems encountered, inability to meet established guidelines, and assistance required.
B. Reads and, when appropriate, communicates appropriate information to students and
others.
5
4
3
2
1
5
4
3
2
1
C. Displays skillful communication tools.
5
4
3
2
1
D. Demonstrates professional and courteous communication skills during interaction with
individuals when communicating in person, by telephone, and by email.
5
4
3
2
1
A. Represents the College in a professional manner both on and off campus.
5
4
3
2
1
B. Demonstrates professional behavior with students and colleagues.
5
4
3
2
1
C. Maintains a professional attitude/demeanor and appearance in accordance with assigned
job.
5
4
3
2
1
D. Maintains a clean, orderly, and professional work environment in assigned area.
5
4
3
2
1
E. Exhibits conduct which enhances the image of the College.
5
4
3
2
1
F. Demonstrates a sense of pride, serves as a role model for behavior, and sets an example for
others.
5
4
3
2
1
A. Assists with institutional marketing and recruitment of students.
5
4
3
2
1
B. Represents the college through participation in community related activities and/or
organizations.
5
4
3
2
1
C. Is actively involved in the retention of students.
5
4
3
2
1
A. Participates in professional development activities scheduled by the College.
5
4
3
2
1
B. Participates in College events such as Graduation, Awards Day, and other special
programs.
5
4
3
2
1
C. Assists with registration of students.
5
4
3
2
1
D. Involved in co-curricular activities of the College.
5
4
3
2
1
E. Serves on and accepts leadership roles for College committees.
5
4
3
2
1
F. Accepts committee assignments and completes by deadlines.
5
4
3
2
1
Comments:
4. PROFESSIONALISM
Comments:
5. COMMUNITY RELATIONS/RECRUITMENT/RETENTION
Comments:
6. PARTICIPATION IN COLLEGE EVENTS/COMMITTEES
Comments:
2
7. POLICY COMPLIANCE AND IMPLEMENTATION
A. Is knowledgeable of state, federal, and Department of Postsecondary Education policies
and issues relating to area of responsibility.
B. Accepts College/Board policies and works to implement them as they relate to his/her
academic discipline.
C. Ensures that activities under his/her control are in compliance with policies and
procedures.
D. Follows directives from administrators and supervisor with regard to campus rules and
regulations.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
A. Supports and works toward institutional goals.
5
4
3
2
1
B. Actively involved in Strategic Planning process by serving on various committees.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
E. Screens calls properly and channels them to the proper person.
5
4
3
2
1
F. Interacts effectively with peers, students, and the public to accomplish assignments and
deliver services in a fair and equitable manner.
5
4
3
2
1
E. Ensures required licensures and certifications are current. (If applicable)
Comments:
8. INSTITUTIONAL COMMITMENT/EVALUATION AND PLANNING
C. Works closely with appropriate supervisor on the development of evaluation and planning
for approval by the President.
D. Tracks problems in the department and shares those during evaluation and planning
activities.
E. Provides realistic input into budgeting activities.
Comments:
9. CUSTOMER SERVICE
A. Works and communicates with students, faculty, staff, and/or the public to provide
accurate information and quality services and/or products targeted to meet students’ needs.
B. Treats students with respect, courtesy and tact; listens to clients and interacts while
maintaining a business relationship.
C. Exhibits a pleasant attitude toward students without expressing displeasure, dissatisfaction,
or a demeaning attitude.
D. Responds to students in a professional manner and within the timeframe promised or
follows up to explain status.
Comments:
3
Section 2: Specific Job Requirements for Professional Staff
1. QUALITY OF WORK
A. Demonstrates a personal commitment to quality performance.
B. Takes ownership of job duties and holds himself or herself accountable for projects and job
duties.
C. Demonstrates personal consideration for innovations and continuous improvement.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
D. Produces error free work on time.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
C. Is dependable and reliable.
5
4
3
2
1
D. Is trustworthy and honors confidentiality.
E. Always displays a “can do” approach to work. Persistent, gets the job done right the first
time and by set deadline.
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
5
4
3
2
1
C. Explores alternative approaches to problem solving individually or as part of a team.
5
4
3
2
1
D. Performs necessary tasks without specific direction, where appropriate, and within
established limits of responsibility.
5
4
3
2
1
5
4
3
2
1
B. Appropriately resolves differences with little or no disruption to the work environment.
5
4
3
2
1
C. Recognizes and takes the initiative to analyze facts and resolve problems.
5
4
3
2
1
D. Makes decisions in a timely manner based on fact rather than emotion.
5
4
3
2
1
E. Demonstrates knowledge of dealing effectively with sensitive issues and people in an
understanding and compassionate manner.
5
4
3
2
1
Comments:
2. ORGANIZATION COMMITMENT/RELIABILITY/DEPENDABILITY
A. Accepts responsibility and carries out assigned tasks with a minimum of external
motivation and supervision.
B. Accepts direction and feedback from supervisor(s) and follows through appropriately.
Comments:
3. INITIATIVE AND CREATIVITY
A. Plans, develops, and implements new ideas, techniques, & methods with limited direction
from others.
B. Displays drive and perseverance, anticipates needed actions, and suggests better ways of
doing things.
Comments:
4. JUDGMENT/REASONING AND DECISION MAKING ABILITIES
A. Demonstrates sound reasoning and logical thinking in making decisions and in addressing
situations involving conflict.
Comments:
4
5.
PLANNING AND ORGANIZING
A. Demonstrates the ability to analyze work, set goals, develop plans of action, and utilize
time.
5
4
3
2
1
B. Carries out assignments conscientiously with little assistance necessary.
5
4
3
2
1
C. Have great organizational skills.
5
4
3
2
1
A. Demonstrates the ability to successfully use available computer and related technology to
perform required job duties.
5
4
3
2
1
B. Is eager to learn about new technology and how it might enhance the work place.
5
4
3
2
1
C. Uses available technology for professional use and not personal, non-work related tasks.
5
4
3
2
1
A. Work activities are completed within assigned time schedules.
5
4
3
2
1
B. Always responds to supervisor by established deadlines.
5
4
3
2
1
C. Assists and is willing to help other staff as needed without complaining.
5
4
3
2
1
D. Responds to phone calls and messages within a timely manner.
5
4
3
2
1
Comments:
6. USE OF TECHNOLOGY
Comments:
7.
RESPONSE TIME FOR JOB DUTIES
Comments:
Section 3: Student Surveys
List any performance that far exceeds expectations.
List improvement(s) needed.
5
Section 4: Employee Surveys
List any performance that far exceeds expectations.
List improvement(s) needed.
Section 5: Professional Development
Based on Performance Evaluations. List any activities or plans to ensure professional
and/or program improvements have been met before the next evaluation.
List any performance that far exceeds expectations.
List improvement(s) needed.
6
Evaluation Signatures
Employee Signature and Comments
Evaluator Signature and Comments
I have reviewed the contents of this document with my This rating reflects my evaluation of the employee’s
evaluator and have been advised of my ratings and performance. I have discussed this evaluation with the
employment status.
employee.
Comments:
Comments:
I have made any comments I wish in this section.
My signature does not necessarily indicate agreement.
____________
Date
_______________________________
Employee Signature
____________
Date
_______________________________
Evaluator’s Signature
7