WASSERSTROM
MANUFACTURER WARRANTY LISTING
(as of 7-29-10)
APW (American Permanent Ware) – #1-800-733-2203 for authorized agent
 Bun Toaster – 1 year parts & labor
 Built-In Cooker Warmers – 1 year parts & labor
 Counter Top Cooker Warmer, Model CW2A – will replace within 1 year
 CW2A Warmer Only - 1-888-279-7493
APW Service Provider List
BETTCHER – Service #1-800-321-8763
 Onion Ring Machine – Electrical: 1 year parts & labor, 90 days on wire belt
BEVERAGE-AIR – Service #1-877-866-1223
 Reach-In’s – 1 year parts & labor, 5 year compressor
 Sandwich Units – 1 year parts & labor, 5 year compressor
Beverage-Air Service Provider List
BLUE DOT SAFE – Service #1-866-747-7233
 Safes – 1 year parts & labor
DAWN ENTERPRISES – Customer Service #1-800-262-3296
 Trash Cans – 1 year
DORMONT – Customer Service #1-800-367-6668
 Hose Kits for grill & fryer – 5 year
EAGLE – Customer Service #1-XXXXXX
 Hand Sink – 1 year parts only
ELECTRO FREEZE – Service #1-800-722-9672
 Ice Cream Machines – 1 year parts, 6 months labor, 2 year Beater Motor,
3 year pressurize switch & 5 year compressor
 Mixer (Arctic Swirl) – 1 year parts only
 Shake & Slush Machines – 1 year parts, 6 months labor, 5 year compressor
EMBER-GLO – Service #1-866-705-0515
 Steamer – 1 year parts & labor
Ember-Glo Service Provider List
FOLLETT – Customer Service #1-800-523-9361
 Ice Bins – 2 years parts & 1 year labor
Follett Ice Support Information
FRYMASTER – Service #1-800-551-8633
 Fryer System – 1 year parts & labor, 7 years on pot
 Shortening Disposal Unit – 90 days
Frymaster Service Locator
GARLAND – Customer Service #1-800-424-2411 ext. 13803
 Grill – 1 year parts & labor, 90 days on calibration
Garland Service Provider Locator
HAMILTON BEACH – Customer Service #1-866-285-1087
 Mixer – 2 year parts & labor
HATCO – Service #1-800-543-7521
 Heat Lamps – 1 year parts & labor
 Heated Shelf – 1 year parts & labor
http://www.hatcocorp.com/
INTERMETRO – Customer Service #1-800-992-1776
 Shelving – 5 years
INTERNATIONAL COLD STORAGE (ICS) – Customer Service #1-800-333-5653
 Refrigeration – 1 year parts & labor, 5 year compressor
 Walk-In Panels – 10 years
KLOPPENBERG – Customer Service #1-XXXXXXX
 Ice Bins – 1 year parts & labor
KOLPAK WALK-INS – #1- 800-225-9916
 1 year parts & labor; 5 year compressor
Kolpak Service Locator
LANG – Service #1-800-224-5264
 Grills – 1 year parts & labor
MC CALL – Service #1-888-732-2446
 Reach-In – 1 year parts & labor, 5 year compressor
McCall Service Locator
PRINCE CASTLE – Customer Service #1-888-377-2119 (Dedicated SONIC line)
 Holding Bins – 1 year parts & labor
 Racks/ Pans and Covers – 18 months
Prince Castle Website
RANKIN-DELUX – Customer Service #1-800-338-4325 East or 800-345-4752 West
 Grill – 1 year parts & labor
http://www.rankindelux.com
ROUND-UP – Customer Service #1-877-392-7854
 Bun Toaster – 1 year parts & on-site labor / additional year of parts only
 Hot Dog Grill, Steamer & Warming Drawer – 1 year parts & labor
AJ Antunes - Round-Up Service Locators
SCOTSMAN – Service #1-800-726-8762
 Ice Bin – 3 years parts & labor
 Ice Machine – 3 year parts & labor
Scotsman - Locate Service Dealers
STAR – Service #1-800-264-7827
 Chicken Grill (Two Sided) – 1 year parts & labor
 Electric Griddle
Star Manufacturing Service Agent Locator
STOELTING – Customer Service #1-800-558-5807
 Ice Cream Machine – 1 year parts & labor, 5 year compressor
 Slush Machine – 1 year parts & labor, 5 year compressor
Stoelting Service & Support Locator
STRATOVENT – Service #1-800-722-5452
 Curbs – 1 year parts only
 Exhaust Fans & Supply Fan – 1 year parts only
 Grease Filters – 1 year parts only
 Hoods – 1 year parts only
 Starter Box – 1 year parts only
T & S BRASS – Service #1-800-476-4103
 Pre-Rinse Unit Assembly – 1 year parts only
T&S Brass Customer Service
TAYLOR – Customer Service #1-800-255-0626
 Ice Cream Machine – 1 year parts, 2 year for beater motor & beater drive gear
units, 5 year compressor
 Slush Machine – 1 year parts, 5 year compressor
Taylor Distributors & Customer Service
THERMO-KOOL – Service #1-800-647-7074
 Refrigeration – 1 year parts & labor, 5 year compressor
 Walk-In Panels – 10 year
WASSERSTROM – Service #1-800-444-4697 x 8804
 Fountainette – 1 year parts, 1 year labor & 5 year compressor
 Meat Freezer – 1 year parts, 90 days labor & 5 year compressor
 Salt-N-Bag Station – 1 year parts & 90 days labor
 Sandwich Unit – 1 year parts, 1 year labor & 5 year compressor
 Stainless Steel Sinks & Tables – 1 year parts & 90 days labor
WINSTON – Service #1-800-234-5286
 Warming Drawer – 1 year parts & labor
WINSTON SERVICE LOCATOR
WORCESTER – Service #1-800-533-5711
 Shortening Shuttle – 1 year parts only
WORCESTER TECHNICAL INFO