Personal Cheque Account Rewards and Benefits With your FNB Cheque Account, we have a host of rewards and benefits designed especially for you. Please note that the rules have changed, effective 1st July 2013 and we now offer you even more value! The sections below detail the rewards and benefits depending on the type of account you have with FNB. Rewards: Gold, Islamic Gold & Encore Cheque Accounts Platinum & Islamic Platinum Cheque Accounts eBucks Discounts Gold, Islamic Gold & Encore Cheque Accounts Get up to 40% off flights, gadgets, shopping vouchers, movies and more, when purchased with your eBucks at the eBucks shop. You can spend your eBucks at any eBucks in-store partners, Online or through the eBucks Contact Centre. Visit www.eBucks.com for more. Uncapped ADSL Data through FNB Connect Get up to 80% discount on monthly Uncapped ADSL Data. Get up to 100% discount on monthly Uncapped ADSL Data. Get up to 15% back on your qualifying fuel purchases. exclusive to active FNB Tablet, Smartphone or Laptop Contract holders. Get up to 400MB free monthly 3G Data. Get up to 500MB free monthly 3G Data. Purchase Protection when you purchase goods with your FNB Cheque Card. eBucks Rewards on Airtime Earn eBucks Rewards by purchasing prepaid airtime using FNB’s electronic channels. eBucks Rewards on Shopping Earn eBucks Rewards by shopping with your FNB Cheque Card. Page 5 Platinum & Islamic Platinum Cheque Accounts 3G Data eBucks Rewards on Fuel Earn eBucks Rewards by purchasing fuel using your FNB Visa Cheque Card. Rewards: Get up to 15% back on your qualifying prepaid airtime purchases. Extended Warranty when you purchase goods with your FNB Cheque Card. Get up to 1.2% back on your qualifying FNB Cheque Card purchases. Get up to 2.5% back on your qualifying FNB Cheque Card purchases. New New Free cover in the event that an eligible item purchased on your FNB Cheque Card is lost through theft, fire and/or accidental damage. Free cover whereby we will double the original manufacturer’s warranty for goods purchased on your FNB Cheque Card. Subscription Fees Free access to Online, Cellphone & Telephone Banking as well as the FNB Banking App for your day-to-day banking. inContact FNB’s free SMS and email messaging service, keeping you in touch with transactions on your account. Monthly emailed statements Save fees and the environment by opting to have your monthly statement emailed to you at no additional cost. Page 6 Rewards and Benefits Continued Rewards: Savings Pocket Gold, Islamic Gold & Encore Cheque Accounts eBucks Rewards you can earn on your qualifying purchases Platinum & Islamic Platinum Cheque Accounts Set up a monthly scheduled transfer to your linked Savings Pocket at no additional cost! The more you save, the better your interest rate. (Savings Pocket with no interest available to Islamic Gold & Islamic Platinum Customers. Customers may be eligible for annual profit share.) Automatically save your ‘left over cents’ when you purchase using your FNB Cheque Card. Bank Your Change (BYC) Your purchase is rounded to the nearest rand and the change is transferred to your Savings Pocket. Additional ‘Top-up’ amounts of R2,00; R5,00; R10,00; R20,00 or R50,00 are available. SLOW Airport Lounge Access Free Comprehensive Global Travel Insurance Premier Banker Page 7 Platinum Cheque Cardholders enjoy exclusive access to SLOW Domestic Lounges and SLOW International. New Exclusive to Platinum Cheque Cardholders when you purchase your travel ticket using your FNB Platinum Cheque Card. Exclusive access to a team of Premier Bankers for Platinum & Islamic Platinum Customers. You can now earn eBucks Rewards on your fuel AND airtime AND shopping purchases! Fuel Get up to 15% back in eBucks on your qualifying fuel purchases made with your FNB Cheque Card. Airtime Get up to 15% back in eBucks on your qualifying prepaid airtime purchases made through FNB’s electronic channels (Online Banking, Cellphone Banking and the FNB Banking App). Shopping Get up to 2.5% back in eBucks on all other qualifying FNB Cheque Card purchases. To earn eBucks Rewards on your qualifying fuel, airtime and shopping purchases, you simply need to: 1. Meet all the qualifying criteria detailed in the ‘Meet the qualifying criteria’ list below. 2. Accumulate points in order to determine your reward level – this is based on your banking behaviour and product holdings, detailed in the ‘How to earn points’ list on page 10. 3. Earn rewards which are calculated by applying the respective reward rate to your qualifying monthly purchases. Page 8 Meet the qualifying criteria by: How to earn points: Swipe your FNB Cheque Card for purchases. (Please note that purchases on Debit and Petrol Cards linked to your FNB Cheque Account do not qualify to earn rewards). Registering for eBucks. Having an active FNB Cheque Account in good standing*. Having total monthly deposits of at least: • R2 000,00 - Encore Cheque Account. • R5 500,00 - Gold, Islamic Gold & Young Professionals Cheque Accounts. • R16 500,00 - Platinum & Islamic Platinum Cheque Accounts. New Allowing FNB to communicate to you about our products and rewards and ensuring that your inContact details are updated. Use an Overdraft Facility, Temporary Loan or Revolving Loan. Transacting via Online Banking, Cellphone Banking or Telephone Banking, or the FNB Banking App at least once a month, using your own banking profile. * “Good standing” means that none of your FNB and FirstRand Bank Accounts and Credit Agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our Ts & Cs. At FNB we reward you on your good banking behaviour each month - the better your banking behaviour, the more points you accumulate. Get points when: • The value of your monthly Cash@Till TM withdrawals exceeds the value of your monthly ATM withdrawals. • You have not performed any transactions at branches in the month (use FNB’s electronic channels instead!). • You have used your FNB Cheque Card to purchase goods Online. New The more products you hold, the more points you accumulate each month. Choose from a range of FNB products: • An active FNB Tablet, Smartphone or Laptop Contract. • Insurance Products linked to your FNB Cheque Account (Smart Device Insurance; Optional Debt Protection Insurance; Roadside Assistance). • A Savings Pocket with Bank Your Change and a minimum balance of R2 000,00. • Emailed statements only. • An active FNB Credit Card. • An active Fluid Account (or Islamic Youth Account) linked to your FNB Cheque Account. Have your FNB Cheque Account open for three years or more. Open a new FNB Cheque Account – this will get you to Reward Level 1 so that you can start earning rewards immediately! Join Bonus Booster: If in the 3rd month of opening your new FNB Cheque Account, you have met the join bonus booster criteria*, you will receive join bonus booster points! This means you will reach the highest rewards earn level within just 3 months of joining FNB! * Terms, conditions and rules apply. Page 9 Page 10 Meet the qualifying criteria by: Points are allocated for each of the activities mentioned in the list on the previous page. Your total points will then determine your reward level and thus the rate at which you will earn rewards. The rate at which you earn rewards, is detailed below. Having an active Cheque Account in good standing* . Having total monthly deposits of at least: • R2 000,00 - Encore Cheque Account. • R5 500,00 – Gold, Islamic Gold & Young Professionals Cheque Accounts. • R16 500,00 - Platinum & Islamic Platinum Cheque Accounts. • rate • Reward Maximum rate foron: Platinum and Islamic Platinum Cheqeu Acc Reward Level 5 Fuel 15% Airtime Shopping 15% 2.5% Maximum rate for Platinum & Islamic Platinum Cheque Accounts 4 7.5% 7.5% 1.2% Maximum rate for Gold, Islamic Gold & Encore Cheque Accounts 3 5% 5% 0.8% 2 2.5% 2.5% 0.6% 1 1% 1% 0.4% Rewards will be allocated by the 8 th of each month based on the previous calendar month. Allowing FNB to communicate to you about our products and rewards and ensuring that your inContact details are updated. Transacting via Online, Cellphone or Telephone Banking, or the FNB Banking App at least once a month, using your own banking profile. * “Good standing” means that none of your FNB and FirstRand Bank Accounts and Credit Agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our Ts & Cs. Points are allocated for each of the activities detailed on the ‘How to earn points’ list on page 10. Your total points will then determine your reward level, and thus your monthly data reward. Your monthly data reward at each level, is detailed in the table on the next page. Data Rewards To earn Data Rewards you simply need to: 1. Meet all the qualifying criteria detailed in the ‘Meet the qualifying criteria’ list on the next page. 2. Accumulate points in order to determine your reward level, as detailed on the ‘How to earn points’ list on page 10. 3. Be rewarded! Your data will be allocated monthly in arrears. Page 11 Page 12 Reward Level 5 • ADSL • Uncapped Maximum rate forData Platinum 3G andData* Islamic through Connect PlatinumFNB Cheqeu Acc Get free monthly Uncapped ADSL Data Maximum reward for Platinum & Islamic Platinum Cheque Accounts 500MB Maximum reward for Platinum & Islamic Platinum Cheque Accounts SLOW Lounges Platinum Cardholders enjoy exclusive access to our SLOW Lounges. The SLOW Domestic Lounges can be found at the Domestic Terminals of O.R. Tambo International, Cape Town International and King Shaka International Airports. SLOW International can be found at the International Terminal of O.R. Tambo International Airport. Qualifying criteria and terms of usage are detailed in the lists below. Meet the qualifying criteria by: 4 3 2 1 Get a 80% discount on monthly Uncapped ADSL Data Maximum reward for Gold, Islamic Gold & Encore Cheque Accounts 400MB Maximum reward for Gold, Islamic Gold & Encore Cheque Accounts Get a 40% discount on monthly Uncapped ADSL Data 300MB Get a 20% discount on monthly Uncapped ADSL Data 200MB Get a 10% discount on monthly Uncapped ADSL Data 100MB Having a valid, personalised Platinum Cheque Card (failing which, access to the SLOW Lounge will NOT be granted). Having an active FNB Cheque Account* in good standing**. Having total monthly deposits of at least R16 500,00 into your FNB Cheque Account* in the calendar month preceding your visit (or R5 500,00 if you hold a Young Professionals Cheque Account). Having total monthly swipes to the value of at least R5 000,00 on your Platinum Cheque Card in the calendar month preceding your visit. * SLOW benefits available on Platinum, Young Professionals, Encore, and Islamic Platinum Cheque Accounts only. ** “Good standing” means that none of your FNB and FirstRand Bank Accounts and Credit Agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our Ts & Cs. * 3G data exclusive to active FNB Tablet, Smartphone or Laptop Contract holders. Page 13 Page 14 SLOW Domestic Lounge Benefit Do you meet the qualifying criteria? Peak time allocation Off-peak time allocation 2 free SLOW Lounge visits per calendar month for the cardholder only. No guest visits. 4 free SLOW Lounge visits per calendar month for the cardholder (including guests). 2 SLOW Lounge visits per calendar month (charged at R250,00 pp) for the cardholder only. No guest visits. 4 SLOW Lounge visits per calendar month (charged at R250,00 pp) for the cardholder (including guests). Personal Cheque Account Pricing 1. Unlimited and Mobile Pricing Options You get unlimited qualifying electronic transactions for a fixed fee per month. Qualifying transactions include: • Debit orders • Card purchases • Electronic prepaid purchases • Electronic payments and transfers • Cash@TillTM Electronic transactions above refer to transactions made using FNB Online Banking, Cellphone Banking, FNB Banking App, Telephone Banking (IVR) and FNB ATMs. Note: Peak times are on Weekdays (Mon-Fri): 04h45-07h00 and 15h00-17h30 as well as on Sundays: 15h00 - 17h30. All entries are non-transferrable, with any additional entries (in excess of those mentioned above and where qualifying criteria has been met) being charged at R250,00 pp (peak) & R125,00 pp (off-peak). SLOW International Benefit Do you meet the qualifying criteria? Charges R250,00 pp (50% discount) R75,00 per child between the ages of 2-18years R500,00 pp Terms, conditions and rules apply. For further details on all your Rewards and Benefits, visit www.fnb.co.za, fnb.mobi or call 087 575 9404. Page 15 Fees that have not changed or have decreased are shown in orange. Monthly Fees Fee Description Gold & Islamic Gold Cheque Account Platinum & Islamic Platinum Cheque Account Account Fee* R100,00 R135,00 Device Payment** Device dependant Device dependant Subscriptions to inContact, Online, Cellphone, Telephone Banking and the FNB Banking App Free Free Petrol Card R13,50 R13,50 * ** An additional monthly Exchange Control Administration Fee of R13,00 will be levied on Non-Resident Cheque Accounts. Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer. Refer to www.fnb.co.za for the monthly device payment applicable. Page 16 2. Pay-As-You-Use and Fee Saver Pricing Options Transaction Fees Fee Description Card Purchases** Card Unlimited FNB Prepaid Purchases*** FNB Cash Withdrawals (local)**** Unlimited (Cash@Till TM) Electronic Channels* Telephone (Consultant) Branch/ Cheque - - - Unlimited R8,50 - - R40,00 + 1.49% of withdrawal value Unlimited Option: 6 Free per month. Mobile Option: 4 Free per month. Thereafter R6,30 per R500,00 or part thereof, max R25,20 Transfers - Unlimited R34,00 R40,00 Payments - Unlimited R34,00 R40,00 Debit Orders * ** *** **** • You are charged for each transaction at the applicable fee. • All Cellphone Banking and FNB Banking App transactions are free. • Free qualifying transactions are included if you are able to keep a minimum credit balance of R9 000,00 in your account at ALL times on the Fee Saver Pricing Option. Fees that have not changed or have decreased are shown in orange. Monthly Fees Unlimited FNB Online Banking, Cellphone Banking, FNB Banking App, Telephone Banking (IVR) and FNB ATMs. International Commission and Conversion fee of 2.75% of the transaction value applies for international purchases. Prepaid purchases at other banks’ ATM charged at R7,50. Other banks’ ATM cash withdrawals are charged at R6,50 + (R6,30 per R500 or part thereof, max R25,20) from first withdrawal. Other Transaction Fees Payable on this Pricing Option • Withdrawals • Cash Maximum rate for Platinum and IslamicFee Platinum Cheqeu Acc FNB Mini ATM Unlimited Other Banks’ Mini ATM R 7,50 International ATM (Additonal 2.75% Commission and Conversion fee applies) R40,00 International Branch (Additonal 2.75% Commission and Conversion fee applies) R40,00 +1.50% of withdrawal value Page 17 * Fee Description Gold & Islamic Gold Cheque Account Platinum & Islamic Platinum Cheque Account Account Fee* R30,00 R38,00 Minimum Credit Balance for rebate on fees (fee saver only) R9 000,00 R9 000,00 Subscriptions to inContact, Online, Cellphone, Telephone Banking and the FNB Banking App Free Free Petrol Card Fee R13,50 R13,50 An additional monthly Exchange Control Administration Fee of R13,00 will be levied on Non-Resident Cheque Accounts. Page 18 Transaction Fees Fee Description Card Electronic Channels* Cellphone Banking Branch/ Cheque Card Purchases** Free - - - FNB Prepaid Purchases*** - R1,00^ Free - FNB Cash Withdrawals (local)**** Fee Saver: If balance kept, 6 free per month - thereafter fee applies Free (Cash@Till TM) R6,30 per R500,00 or part thereof, max R25,20 - R33,00 # + 1,49% of withdrawal value Transfers - R3,30^ Free R33,00 # Payments - R7,00^ Free R33,00 # Internal Debit Orders (Payments to FNB) External Debit Orders * ** *** **** ^ # Petrol Card Purchases R4,50 Telephone Banking Prepaid (consultant assisted) R8,50 # Payments and Transfers Fee Telephone Banking (consultant assisted) R27,50 # Cash Withdrawals Fee FNB Mini ATM (per R500,00 or part thereof) R3,00^ Other banks’ Mini ATM (per R500,00 or part thereof) R4,50 International ATM (Additional 2.75% Commission and Conversion fee applies) R25,00 International Branch (Additional 2.75% Commission and Conversion fee applies) R25,00 # + 1.50% of withdrawal value R3,50^ R15,90^ FNB Online Banking, Telephone Banking (IVR) and FNB ATMs. International Commission and Conversion fee of 2.75% of the transaction value applies for international purchases. Prepaid purchases at other banks’ ATM charged at R7,50. Other banks’ ATM cash withdrawals are charged at R6,50 + (R6,30 per R500 or part thereof, max R25,20) from first withdrawal. Free on Fee Saver if minimum credit balance is kept throughout the month. Limited to a combination of 3 free on Fee Saver if minimum balance is kept throughout the month. Page 19 Other Transaction Fees Payable on this Pricing Option • Fee Cheqeu Acc • Purchases Maximum rate for Platinum and Islamic Platinum ^ Free on Fee Saver is minimum credit balance is kept throughout the month. # Limited to a combination of 3 free on Fee Saver if minimum balance is kept throughout the month. Other Transaction Fees Payable Irrespective of Pricing Option Selected Payments Fee Maximum rate for Platinum and Islamic Platinum Cheqeu Acc Bank Cheque R74,00 Stop Payments Fee Online Banking, Cellphone Banking and FNB Banking App R5,00 Telephone Banking (consultant assisted) R15,00 FNB Branch R35,00 Page 20 Other Transaction Fees Payable Irrespective of Pricing Option Selected • • Scheduled Maximum rate for Platinum andFees Islamic Platinum Payment Related Fee Cheqeu Acc Establishment and Amendment Fees (Online Banking) Free Establishment Fee (FNB Branch) R12,50 Amendment Fee (FNB Branch) R9,50 Deposits Cheque Deposits Fee FNB ATM R16,00 FNB Branch FNB ATM 0.70% of deposit value (min R5,50) FNB Branch 1.35% of deposit value (min R30,00) • Fee Cheqeu Acc • Statements Maximum rate for Platinum and Islamic Platinum Posted/Printed Statement R11,50 (per statement) Current Month Emailed Statement Free First Official Monthly Statement Collected at an FNB Branch Free FNB ATM Mini Statement (print or view) R2,80 Emailing of Historical Statements older than 3 months - Online Banking R5,50 (per statement) Emailing of Historical Statements older than 3 months - Branch and Telephone Banking R11,00 (per statement) Provisional Statement -Branch and Telephone Banking R11,00 (per page) Penalty Fees Fee Unpaid Cheques/Debit Orders (per item) R60,00 for 1st 3 thereafter R138,00 per subsequent item within 12 months Honouring Fee (Charged per item in excess of your account limit on accounts with credit agreements before 1 June 2007) R 100,00 for 1st 3 thereafter R 135,00 per subsequent item within 12 months Incidental Credit Fee (Charged per month in excess of your account limit, applies to accounts without credit facilities or with credit agreements after 1 June 2007) R57,00 Reversal of Incorrect ‘Send money to an FNB eWallet’ transaction R20,00 Cash Deposits ENC Upliftment Fee and Special Clearance R80,00 Deposit of Post-dated Cheque (per cheque) R80,00 Balance Enquiries Fee FNB Online Banking, Cellphone Banking, Telephone Banking (IVR), FNB Banking App and FNB ATMs Free Other Banks’ ATM R3,95 Point-of-Sale R1,35 Declined Transactions Fee International Point-of-Sale R2,50 FNB ATM (Insufficient Funds or Limit Exceeded) Free Branch and Telephone Banking (consultant assisted) R3,95 Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other banks’ ATM R7,00 Page 21 Page 22 Other Transaction Fees Payable Irrespective of Pricing Option Selected • • Card Maximum rate for Platinum Replacement Fees and Islamic Platinum Fee Cheqeu Acc Send Money to an FNB eWallet Fee Value: R20,00 - R1 000,00 R8,50 Value: R1 000,01 - R2 000,00 R12,50 FNB Petrol Card R105,00 Value: R2 000,01 - R3 000,00 R16,50 Visa Cheque Card/Chip & PIN Card R105,00 Send Money to Zimbabwe Fee Credit Related Fees Fee Value: R0 - R1 000 R45,00 Value: R1 001 - R1 500 R70,00 R30,00 Additional Statements (fee per month) Fee Online Paper Monthly Credit Fee (Revolving Loan) R40,00 Daily R44,00 R80,00 Weekly R20,00 R32,00 Incidental Credit Fee (Revolving Loan) R57,00 Twice Monthly R11,00 R16,00 Copies of Vouchers (Deposit Slips and Cheques) Fee Balance Alerts (fee per month) Fee Online Banking Free Monthly R0,90 Weekly R2,95 Daily R14,80 Electronic Subscription Services (fee per month) Fee My Limit Alert R2,95 Scheduled Payment Alert R2,75 Payment Notifications Fee Monthly Credit Service Fee (Charged only if the Overdraft is utilized in excess of R200) Branch and Telephone Banking R20,00 (per side) Cheque Book Fees Fee Pocket 40 Form R38,50 Duet 25 Form R42,50 Convenience and Value Added Service Fees Fee Email R0,68 Roadside Assistance R5,00 SMS R1,05 LOTTO TM /Powerball Purchase R1,50 Fax R4,85 Pay & Clear Now R38,00 Cardless Cash Withdrawal (Cellphone Banking) R4,00 + (R6,30 per R500 or part thereof, max R25,20) Page 23 Page 24 imum rate for Platinum and Islamic Platinum Cheqeu Acc Other Fees Fee Card Courier Fee (free for Platinum Cheque Card holders) R120,00 Smartphone/Tablet/Laptop Courier Fee R150,00 Cheque Book Courier Fee R150,00 Online Banking Password Reset (consultant assisted) R52,50 Online Banking Account Verification R4,10 Online Banking Payment History (older than 3 months) R4,10 One Account This single facility, secured by your home, has all the functions of a Cheque Account, Overdraft, Personal Loan and Home Loan. It’s convenient and more affordable than having to manage and pay fees on multiple accounts. There are two pricing options available for this account: (These are not available for business related use) For any fee or FNB Personal Cheque Account queries please call 087 575 9404. 1. Unlimited Pricing Option Who is this option for? This option is best for you if you want to know your fees up front and mainly transact through FNB’s electronic channels. How does this option work? For a fixed fee per month, you get unlimited qualifying electronic transactions, no matter how many you do. You also get 6 free FNB ATM cash withdrawals per month. Additional FNB ATM cash withdrawals are charged for. Excluded are branch, cheque and other banks’ ATM transactions as well as special instructions and penalty fees which are charged for separately. 2. Mobile Pricing Option Who is this option for? This option is best for you if you have taken up the FNB Smartphone, Tablet or Laptop offer and mainly transact through FNB’s electronic channels. How does this option work? For a fixed fee per month, you get unlimited qualifying electronic transactions, no matter how many you do. You also get 4 free FNB ATM cash withdrawals per month. Additional FNB ATM cash withdrawals are charged for. Excluded are branch, cheque and other banks’ ATM transactions as well as special instructions and penalty fees which are charged for separately. Page 25 Page 26
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