End-­to-­end Visibility Delivers Financial Services Company $6,000,000 in Annual ROI
Product: Splunk
“Splunk … provide(s) Google-like search capabilities for … IT infrastructure data. Users … (utilize)
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Total Hard ROI
$6,000,000 annually
Interviewee
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Company
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Problem Scenario
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1
http://www.splunk.com/company, downloaded January 21, 2011
CASE STUDY | 1
©2011 Enterprise Management Associates, Inc. All Rights Reserved. | www.enterprisemanagement.com
“We needed one global view of multiple logs to reduce our Mean Time to Recovery (MTTR).”
Splunk Acquisition
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“Splunk proved that powerful software doesn’t have to EHGLI¿FXOWWRXVH´
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Outcomes
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“We paid for Splunk in WKH¿UVWPRQWK´
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Hard ROI
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Soft ROI
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satisfaction on both the user and the executive sides.
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and can also be used to troubleshoot once applications go into production.
CASE STUDY | 2
©2011 Enterprise Management Associates, Inc. All Rights Reserved. | www.enterprisemanagement.com
Quotes
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ROI Hard ROI
Reduced downtime
Reduced MTTR
Before
After
Average 70 minutes per month at $10,000 per minute Average 20 minutes per month at $10,000 per minute
$700,000 * 12 months = $8,400,000 Annually
$200,000 * 12 months = $2,400,000
50-­60 minutes 20 Minutes
Total Hard ROI
Savings
$6,000,000 annually
2/3 Reduction in MTTR
$6,000,000 annually
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2242-­Splunk.040811
CASE STUDY | 3
©2011 Enterprise Management Associates, Inc. All Rights Reserved. | www.enterprisemanagement.com