You Need How Many Hundred Thousand People By When?!?!?! Presented by Tom Waldron, Senior Vice President Walmart International People Today’s Topics • Journey to Walmart • History, Culture, Commitments • Size and Scope • The People Challenge • Practices Underway • Closing Comments Journey to Walmart 3 3 5 6 9 Disciplines Human Resources, Communications, Marketing Countries United States, Canada, Netherlands Industries Insurance/Banking, Food Service, Technology, Marketing Research, Retail Fortune 100 Companies Walmart/Sam’s Club, ING, Aetna, Nielsen, PepsiCo, Wendy’s Cities Chicago, Columbus, Dallas, Toronto, Hartford, Atlanta, Amsterdam, New York, Bentonville A Tale of Two Cities (Lives…) ING Amsterdam ING NYC Park Ave. High Finance Walmart Headquarters in Bentonville Mr. Sam’s Truck and 1st store Mastering the art of cupcakes! History, Culture, Commitments Founded by Sam Walton 1962 3 Basic Beliefs • Respect for the Individual • Service to our Customers • Striving for Excellence The Business Model Our Foundation: Every Day Low Prices and Every Day Low Costs Our Mindset EDLC = EDLP IT’S A MINDSET! Our World, Our Commitments Sustainability Women’s Empowerment Hunger Healthy Food Size and Scope Business Units FY2011 Sales Associates (billions) Walmart US 3,800+ $260 1.4 million Sam’s Club 610 $49 110,000 5,312 $109 780,000 (US only) Walmart International FY2011 Profit $24.9 Billion Fortune #1 International Footprint • Focused Aggressive Expansion • Mexico • Central America • China • Brazil • UK FY13 $3+ billion capital in International new stores alone What Keeps Me Up at Night? 561 Global Officers 132,353 Management 2.1 million Associates 400 More 91,000 More 4.3 Million More!!! 700,000 “additions” in International alone! *Approximate Growth Hiring Factoids • 4.7 million US applicants last year • 500,000 management applicants • New stores open every day300 – 500 to staff each • 564,000 US hires A Few Hiring Tools/ Sources – Where No Man (Company) Has Gone Before NY AR, 1,143 merchandising interviews, 277 jobs filled in 89 days in apparel merchandising 3,000+ interviews per year, $3.1m savings 28,000 searches per year, 276,000 Walmart job views per year 28,000 Facebook career site fans (2nd to Microsoft) A Few Hiring Tools/ Sources – Where No Man (Company) Has Gone Before 8,700 Walmart followers Ranked #1 among large companies Military 150 – 200,000 veterans employed College Relations 49 Core universities, 100+ tapped Internal Movement 75% of management positions filled by part-time Associates A Few Hiring Tools/ Sources – Where No Man (Company) Has Gone Before Online apps Referrals 40,000 per month at Headquarters (1 per minute) 30% of jobs filled through referral 200,000 Associates tracked Being Global and Local Simultaneously… • Selection and Hiring • Executional versus Strategic skill sets (need both) • Balancing Walmart culture with local culture • Promotion commotion • Do they know I’m here? (2.4m challenge) • Tweaking just 1% is HUGE – engagement, turnover, hiring success rate Killing the Myths • Very competitive compensation • Engagement scores over “all company” average • Unbelievable career paths • Greeters love their jobs • Diversity is key The Ultimate Challenge AND Reward… “Walmart is teaching the world workplace harmony.” - Condoleeza Rice November 4, 2011 Just One Story… VIDEO Have request out for photo. At Walmart… We’re Movin’ Out! Complete the session evaluation Contact Information Tom Waldron, Senior Vice President Walmart International People
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