TITLE SLIDE IS IN Q1 INTERIM MANAGEMENT SENTENCE CASE. STATEMENT GREEN BACKGROUND. Presentation to Fixed Income Investors 00 Q1Month 2017 0000 Presenters Name HIGHLIGHTS Strong financial performance continues to demonstrate the strength of the business model • Strong underlying performance with significant improvement in statutory profit and returns – Increase in underlying profit to £2.1bn with an improved underlying return on tangible equity of 15.1% – Positive operating jaws while credit quality remains strong with a net AQR of 12bps – Statutory profit before tax has doubled to £1.3bn; statutory return on tangible equity of 8.8% • Strong capital generation of 0.7% CET1 as our differentiated business model continues to deliver – CET1 ratio of 14.5% (pre dividend accrual) with c.0.8% still retained for MBNA; total capital ratio of 21.9% • Helping Britain prosper through continued support to SMEs and first-time buyers • On track to deliver the Group financial targets for 2017 – Now expect 2017 full year NIM to be close to 2.80% and AQR to be inside existing 25bps guidance (both pre MBNA) – Open book mortgage balances expected to stabilise and then grow to close the year in line with 31 December 2016 – 2017 capital generation expected to be at the top end of the 170-200bps ongoing guidance range 1 UNDERLYING FINANCIAL PERFORMANCE Strong underlying performance (£m) Q1 2017 Q1 2016 Change Net interest income 2,928 2,906 1% Other income 1,482 1,477 – Total income 4,410 4,383 1% (232) (193) (20)% 4,178 4,190 – (1,968) (1,987) 1% (127) (149) 15% – Positive operating jaws of 1%; cost:income ratio of 47.1% Underlying profit 2,083 2,054 1% – Lower impairment charge reflects benefit of releases and Net interest margin 2.80% 2.74% 6bp Cost:income ratio 47.1% 47.4% AQR 0.12% 0.14% (2)bp Underlying RoTE 15.1% 15.0% 0.1pp Operating lease depreciation Net income Operating costs Impairment • Increase in underlying profit to £2.1bn – NII increased 1% to £2.9bn reflecting an improved margin of 2.80% primarily due to lower funding and deposit costs – Stable other income of £1.5bn; operating lease depreciation increase reflects strong fleet leasing volumes – Operating costs down 1% through continued cost control and Simplification programme benefits writebacks; gross AQR of 23bps and a net AQR of 12bps (0.3)pp • Improved underlying RoTE of 15.1% 2 INCOME Total income of £4.4bn with increased NII and stable other income Net interest margin – vs Q4 2016 (%) Other income trend (£bn) 12bps 1.6 0.03 0.11 2.80 1.5 1.5 1.5 Q4 2016 Q1 2017 1.4 2.68 (0.02) Q4 2016 Asset spread & mix Liability spread & mix Wholesale funding & other Q1 2017 Divisional AIEAs (£bn) Retail Q4 2016 300 88 35 11 434 Q1 2017 86 Q2 2016 Q3 2016 • Improved NII of £2.9bn with 12bps increase in margin – NIM improvement due to lower funding and deposit costs including full quarter benefit of deposit re-pricing actions Commercial Banking Consumer Finance 298 Q1 2016 36 11 431 – Now expect 2017 FY NIM to be close to 2.80% (pre MBNA) • AIEA reduction due to capital and returns optimisation in Global Corporates and lower mortgage balances Run-off • Other income of £1.5bn stable year-on-year 3 STATUTORY FINANCIAL PERFORMANCE Significant increase in statutory profit reflecting lower below the line charges (£m) Q1 2017 Q1 2016 Underlying profit 2,083 2,054 • Market volatility and other items in 2016 included the £790m ECN redemption charge • Restructuring costs include Simplification, non-branch Market volatility and other items (72) (1,124) Restructuring costs (157) (161) PPI (350) – Other conduct (200) (115) 1,304 654 (414) (123) Statutory profit before tax Taxation property rationalisation and ring-fencing spend • Q1 PPI provision of £350m as previously announced following the FCA’s revised policy statement in March • Other conduct includes £100m for HBOS Reading compensation and £100m for Retail matters • Effective tax rate of 32% primarily due to non-deductible conduct charges Statutory profit after tax Statutory RoTE 890 531 8.8% 5.7% • Improved statutory RoTE of 8.8% 4 BALANCE SHEET Strong capital generation in the quarter Common equity tier 1 ratio (%) • CET1 ratio of 14.5% pre dividend accrual 0.7% 0.7 0.1 0.2 13.8 14.5 14.3 – Q1 capital generation of 0.7% with strong financial performance and continued de-risking (0.2) (0.3) – Around 0.8% of capital still retained to cover the capital impact of the MBNA acquisition Dec 2016 pro forma Underlying post tax Conduct Market movements RWAs & other Mar 2017 (pre dividend accrual) 2017 dividend accrual Mar 2017 – 2017 capital generation now expected to be at the top end of 170-200bps ongoing guidance Tangible net assets per share (p) • Total capital remains strong at 21.9% 1.7p 2.9 54.8 0.8 (1.2) 56.5 • Leverage ratio stable at 5.0% (0.8) • TNAV increased 1.7p per share to 56.5p – Driven by strong statutory profit and positive Dec 2016 Underlying profit Tax & other stat items Conduct Reserve movements Mar 2017 reserve movements, partly offset by conduct 5 SUMMARY Confidence in the Group’s future prospects is reflected in our strong financial targets Financial targets • Strong financial targets reflecting strength of • Our differentiated business model is delivering – Simple, efficient and low risk business model provides competitive advantage – Multi-brand and multi-channel operating model – Strong underlying financial performance with significant increase in statutory profit – Continued strong capital generation • Focused on delivering final year of current strategic plan and preparing next three year plan business model – Now expect 2017 FY NIM to be close to 2.80% (pre MBNA) – Now expect 2017 FY AQR to be inside existing 25bps guidance (pre MBNA) – Cost:income ratio of around 45% exiting 2019, with reductions every year – 2017 capital generation expected to be at the top end of the 170-200bps ongoing guidance range – Statutory RoTE of 13.5 to 15.0% in 2019 6 TITLE SLIDE IS IN SENTENCE CASE. FUNDING AND LIQUIDITY GREEN BACKGROUND. 00 Month 0000 Presenters Name GROUP STRUCTURE AND FUTURE REGULATORY REQUIREMENTS Simple, UK focused business model positions the Group well for ring-fencing Simplified Group structure LLOYDS BANKING GROUP PLC • • • Senior Unsecured (MREL) Subordinated Debt Equity LLOYDS BANK PLC • • Senior Unsecured Covered Bonds HBOS plc Scottish Widows Group Simplified structure under ring-fencing LLOYDS BANKING GROUP PLC Ring-fenced bank Non ring-fenced entity Insurance Vast majority of banking business will sit in RFB Bank of Scotland plc Multi-brand and multi-channel Clear strategic focus 8 CREDIT RATINGS All ratings on stable outlook unless specified LBG (HoldCo) Lloyds Bank HBOS Bank of Scotland Long Term Baa1 A1 A1 A1 Short Term P-2 P-1 P-1 P-1 MOODY’S S&P Negative Outlook A Negative Outlook BBB+ Negative Outlook Long Term BBB+ A Short Term A-2 A-1 A-2 A-1 Long Term A+ A+ A+ A+ Short Term F1 F1 F1 F1 Negative Outlook FITCH 9 WHOLESALE FUNDING Composition of wholesale funding as at 31 March 2017 Product, currency and maturity – £106bn Senior unsecured debt maturities(1) LB PLC (£27bn total) 18% LBG PLC (£5bn total) 6% 18% MM Funding Covered Bonds 24% 36% GBP 26% - EUR 32% Securitisation USD Senior Other 5.2 1.2 3.4 Subordinated 4% 1.6 4.8 4.4 - 2.4 36% 2017 (3) 2018 2019 2020 2021 1.5 0.7 0.2 1.3 2022 2023 2024 2.7 1.0 0.1 0.5 2025 2026 0.4 2027 • Wholesale funding decreased to £106bn £37bn £29bn £20bn per annum; lower funding requirement in 2017 partly due to the availability of the Term Funding Scheme £16bn £15bn £9bn < 1 yr (MM) (2) < 1 yr 1 yr - 2 yr 2 yr - 5 yr • Steady-state funding requirement of £15 – > 5 yr • Maintain multiple issuance platforms with access to diverse funding sources globally 29% (1) 71% Maturities reflect public and private senior unsecured debt. (2)Excludes balances relating to margins of £2.7 billion (31 December 2016: £3.2 billion) and settlement accounts of £1.2 billion 10 (31 December 2016: £1.8 billion). (3)Maturities for the remainder of 2017. WHOLESALE FUNDING Diverse and simple term funding model has enabled successful execution £3.5bn Term issuance in Q1 LBG (HoldCo) GBP EUR USD Issuer Capital/ MREL(2) issuance Other Lloyds Banking • Subordinated debt: AT1, Tier 2 Group • Senior unsecured debt (Baa1/BBB+/A+)(1) HoldCo senior – EMTN, SEC Registered Shelf, AUD (Kangaroo), Subordinated debt Samurai(3) Maintain usage of a diverse range of OpCo funding formats OpCo senior Lloyds Bank (OpCo) Funding platforms Covered bonds Lloyds Bank (A1/A/A+)(1) • Senior unsecured debt – GMTN, EMTN, SEC Registered Shelf, AUD (Kangaroo), Samurai/Uridashi Shelf, SSD/NSV Private placements • Covered Bonds: Eur 60bn (UK Residential Mortgages) Securitisation £bn (1) 0 1 2 3 Securitisation • RMBS (UK): Permanent • Credit Card ABS: Penarth Moody’s / S&P / Fitch. (2) MREL – minimum requirement for own funds and eligible liabilities. (3) Expected establishment of Samurai shelf in late 2017. 11 LIQUIDITY Strong liquidity position Primary/LCR eligible liquid assets(1) (£bn) 123 105 • The Group maintains a strong liquid asset portfolio 133 121 (2) comprised largely of cash and LCR eligible securities • The increase in liquid assets in the quarter reflects actions taken in anticipation of the MBNA acquisition 2014 2015 2016 2017 Q1 • LCR eligible liquid assets are almost 9 times Money Loan to deposit composition Balance sheet 2014(3) 2015 2016 2017 Q1 Loans and advances to customers £456bn £455bn £450bn £445bn Customer deposits £423bn £418bn £413bn £415bn 108% 109% 109% 107% Loan to deposit ratio (1) Markets funding and in excess of total outstanding wholesale funding • LCR comfortably exceeds regulatory requirements The UK regulator adopted the EU delegated act on 1 October 2015. Prior to this, liquidity was managed on an Individual Liquidity Adequacy Statement (ILAS) basis. 2015 liquid assets are classed as LCR eligible. (2) Excludes TSB. At 31 December 2014, TSB had £4.5bn of liquid assets, bringing the Group total liquid assets to £109bn. (3) Excludes TSB. 12 TITLE SLIDE IS IN CAPITAL POSITION AND SENTENCE CASE. BANKING REFORM GREEN BACKGROUND. 00 Month 0000 Presenters Name STRONG CAPITAL BASE Well positioned in an evolving regulatory environment Capital composition(1) (%) Capital Resources (£bn) 21.4 21.5 21.9 46.8 Tier 2 4.4 4.2 4.4 9.4 Tier 1 0.9 0.9 1.2 0.7 1.5 2.5 5.3 AT1 2.5 • Strong capital position – Fully loaded CET1 of 14.3% (post dividend accrual) with c.0.8% still retained for MBNA – Total capital ratio of 21.9% 2.4 • Strong capital generation in Q1 of 0.7% CET1 CET1 12.8(2) 13.8 14.3 30.6 • 2017 capital generation expected to be at the top end of 170-200bps ongoing guidance range • Group capital position remains above transitional total capital ratio target of around 20% Dec 2016 2015 (1) Mar 2017 As a percentage of risk-weighted assets; fully loaded CET1 ratios; Total capital includes grandfathered capital securities. (2) Pro forma, including Insurance dividend. 14 EVOLUTION OF CET1 REGULATORY BUFFERS Strong capital generative business provides comfort for meeting regulatory buffers LBG capital buffer evolution (%) • Differentiated low risk business model with strong capital generation PRA + MB PRA + MB PRA + MB PRA + MB ratio maintained at c.13% SRB CCyB CCB 0.625% CCB 1.25% CCB 1.875% • PRA Buffer reduced reflecting de-risking; target CET1 CCB 2.50% • Pillar 2a capital requirement of 4.5%, of which 2.5% has to be met with CET1 (reviewed annually by PRA) • Capital Conservation Buffer is transitioning in over the Pillar 1 + 2a Pillar7% 1 + 2a 7.1% Pillar 1 + 2a Pillar 7% 1 + 2a ?% Pillar 1 + 2a Pillar 1 + 2a ?% Pillar 1 + 2a four year period to 1 January 2019 Pillar 1 + 2a ?% • Systemic Risk Buffer applicable to ring-fenced bank Jan 2016 Jan 2017 Jan 2018 Jan 2019 Notes • PRA + MB: PRA buffer plus Management buffer • CCB: Capital Conservation Buffer (to incrementally increase by 0.625% annually to 1 January 2019) • CCyB: UK Countercyclical Capital Buffer is currently 0%. Once increased, will be effective 12months later • SRB: A Systemic Risk Buffer will be set for the ringfenced bank early in 2019, effective three months later • Pillar 2A: assumed constant for illustration purposes from 2019; lower at the Group level • Current MDA buffer circa 6.0% in excess of 2017 MDA requirements 15 RELATIVE CAPITAL STRENGTH Well capitalised relative to global peers LBG capital composition - strong relative to peers(1) Tier 1 CET1 Total Capital 21.9% LBG Total Capital 20.2% 17.5% 3.2% LBG Tier 1 Capital 15.1% 2.9% 14.0% 1.2% 1.9% 17.5% 1.6% 14.3% LBG 12.9% UK Average 13.4% France Average 11.1% 10.3% Canada Average US Average Source: respective banks’ most recent results announcement available prior to 20 April 2017. UK average: San UK, Barclays, RBS, HSBC and Standard Chartered. France average: BNP Paribas, Credit Agricole and BPCE. Canada average: Bank of Montreal, Bank of Nova Scotia, CIBC, National Bank of Canada, Royal Bank of Canada and TD Bank. US average: Capital One, Northern Trust, PNC, U.S. Bancorp. Ratios disclosed on a current rules basis per jurisdictional requirements. (1) 16 UK APPROACH TO RESOLUTION Defined approach underpinned by clear preference for structural subordination 1 Losses arise at OpCo Losses occur at the OpCo and are passed to HoldCo via write down of intercompany assets HoldCo Loss Absorption Hierarchy HoldCo Senior Unsecured OpCo Loss Absorption Hierarchy HoldCo Tier 2 MREL eligible Excluded Liabilities HoldCo Additional Tier 1 External Senior Unsecured HoldCo Equity Internal Senior Unsecured (LAC(1)) Internal and External Tier 2 Internal and External Additional Tier 1 Internal Equity (1) LAC: Loss Absorbing Capacity. 2 HoldCo investors bear loss in accordance with creditor hierarchy – ‘No creditor worse off’ principle respected 17 FUTURE CAPITAL REQUIREMENTS Progress toward interim and final MREL requirements from a position of strength due to strong capital and diversified funding MREL requirement • MREL to be met with regulatory capital Flexibility to achieve MREL target by partially refinancing maturing OpCo senior liabilities MREL Issuance c. £4-5bn MREL issuance p.a. 2xPillar 1 + 2xPillar 2A + CBR • Good progress on MREL issuance 2xPillar 1 + Pillar 2A + CBR(1) ~ c. mid 20s% HoldCo Senior HoldCo Senior and senior unsecured issuance at HoldCo level • Expect £4-5 bn of HoldCo senior/MREL HoldCo Senior TC = 20% Total Capital 21.9% Total Capital Total Capital issuance per annum as we transition towards MREL target ratios • HoldCo senior issuance will largely refinance maturing OpCo liabilities • End state MREL requirement will be 2017MREL Q1 2016: Estimate (1) MREL Issuance 2020: Interim MREL MREL Issuance (2017 - 2019) Requirement CBR: Combined Buffer Requirement. 2022: End State MREL Requirement confirmed following Bank of England review in 2020 18 LOSS ABSORBENCY FRAMEWORK UK loss absorption hierarchy is well defined UK resolution framework well established providing certainty to issuers and investors • Stated preference for structural subordination by UK Resolution Authority – senior HoldCo issuers • NCWO principle respected – creditor hierarchy is clear • MREL requirements and eligibility have been clarified Aligned with other HoldCo issuance markets: US, Japan, Switzerland Other jurisdictions: No G-SIBs identified in Australia or Canada; resolution frameworks are evolving European framework also continues to evolve in anticipation of harmonisation: • French legislation passed to introduce ‘non preferred senior’ – build up of asset class underway • Italian legislation passed but not effective until 2019; awaiting EU solution • Spanish framework awaiting EU solution • German legislation ranks tradable OpCo senior debt below ‘other’ senior claims in insolvency 19 SUMMARY Well positioned to face any regulatory headwinds and loss absorbency requirements • LBG is well capitalised relative to peers – 14.3% CET1 (post dividend accrual), 21.9% Total Capital and 5.0% Leverage ratio • Strong capital generation and simple low risk business model means LBG is well positioned for any regulatory headwinds and loss absorbency requirements • UK resolution framework is well established following further clarity from the BoE in November 2016 – Confirmation of structural subordination approach – Senior OpCo debt ranks equally with other operating liabilities – Creditor hierarchy is respected in line with ‘NCWO’ principle • LBG on track to meet MREL requirements – LBG structure supports ‘Single Point of Entry’ resolution strategy – Good progress on MREL issuance across a range of markets and maturities – Continue to expect £4-5 bn of senior HoldCo issuance per annum as we transition to end-state MREL ratios 20 FORWARD LOOKING STATEMENT AND BASIS OF PRESENTATION FORWARD LOOKING STATEMENTS This document contains certain forward looking statements with respect to the business, strategy and plans of Lloyds Banking Group and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about Lloyds Banking Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates (including low or negative rates), exchange rates, stock markets and currencies; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation as a result of any acquisitions, disposals and other strategic transactions; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality; instability in the global financial markets, including Eurozone instability, the exit by the UK from the European Union (EU) and the potential for one or more other countries to exit the EU or the Eurozone and the impact of any sovereign credit rating downgrade or other sovereign financial issues; technological changes and risks to cyber security; natural, pandemic and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, geopolitical, pandemic or other such events; changes in laws, regulations, accounting standards or taxation, including as a result of the exit by the UK from the EU, or a further possible referendum on Scottish independence; changes to regulatory capital or liquidity requirements and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key legislation and regulation; the ability to attract and retain senior management and other employees; requirements or limitations on the Group as a result of HM Treasury's investment in the Group; actions or omissions by the Group's directors, management or employees including industrial action; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or writedowns caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed with the US Securities and Exchange Commission for a discussion of certain factors together with examples of forward looking statements. Except as required by any applicable law or regulation, the forward looking statements contained in this document are made as of today's date, and Lloyds Banking Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments. BASIS OF PRESENTATION The results of the Group and its business are presented in this presentation on an underlying basis. The principles adopted in the preparation of the underlying basis of reporting are set out on page 14 of the Q1 2017 Interim Management Statement. © Lloyds Banking Group and its subsidiaries 21
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