IT Technician/Learning Resources – Person Specification
Essential
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Qualifications
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Work or relevant experience
RAM MAY 17
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A levels/Level 3 or equivalent
qualification in a relevant subject
A* -C GCSE in numeracy and
literacy
NVQ/HND in computing/ICT
discipline
Experience of working in an
educational environment
Experience in IT
Experience of relating well both
to children and to adults
Experience in a library/learning
resource centre within an
educational institution or similar
information centre
Desirable
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Knowledge and Understanding
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Skills and Abilities
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RAM MAY 17
Effective use of ICT and other
specialist equipment/resources
A knowledge of literature so as to
advise library users
The ability to liaise with internet
service providers and other
suppliers or contractors in
relation to routine matters and
fixing simple faults
Good knowledge of the world
wide web and the basic range of
functions on browsers
Knowledge of software and
network integrity and security
Knowledge of health and safety
requirements
A willingness to undertake
further training and professional
development
The ability to solve problems and
make decisions
The ability to manage
maintenance and repair
procedures
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Personal Qualities
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Other Requirements
RAM MAY 17
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Effective communicator – both
written and verbal
Organisation, time management
and prioritisation skills.
Friendly and welcoming to all
students, staff and visitors
Proactive and able to work under
own initiative and within a team
Flexible, approachable and
patient
Understands the confidential
nature of the post, particularly
with relevance to First Aid
Willingness to undertake a
criminal record check
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Access to a vehicle
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