tournament capital of canada
K A ML OOPS
200 6
AN N UAL
REPO RT
CITY COUNCIL
INTRODUCTION
O
n behalf of my colleagues on City Council,
I am very pleased to submit this Annual
Report to the citizens of Kamloops. It’s
been quite a year with continued momentum in the
economy and the vibrancy of the Tournament Capital.
With strong growth and a commitment to maintaining
our quality of life, Kamloops is the envy of the country. It
truly is one of the few cities in Canada that can offer great jobs
and a lifestyle that has something for everyone whether your passion is
skiing, hiking, learning, arts and culture, or just about anything else.
The past year witnessed some significant accomplishments at the City of Kamloops with
the introduction of a new solid waste utility, the completion of the new Hillside Stadium,
the success of the BC Summer Games, and a multitude of awards for the city including the
International Communities in Bloom Championship. As we work toward a comprehensive
community sustainability plan we have already laid the groundwork with the introduction
of improved transit service, a planning policy of infill and densification, and a downtown
revitalization bylaw that will keep our city centre strong.
While many in BC are experiencing growth, a sure sign of a wellrounded community is growth and development that touches all
neighbourhoods and that’s just what’s happening in Kamloops.
The same can be said for business where we see growth in all
sectors leading to a diverse economy more resistant to global
factors out of our control.
Mother Nature has posed a huge challenge in the form of the pine
beetle epidemic but in true Kamloops fashion, we have rallied and are
finding ways of not only dealing with the problem but ways to understand our
natural environment and how we can live in harmony.
The coming year will see more progress with continued growth, a new curb side recycling
program, the opening of the amazing Tournament Capital Centre, the development of a
Kamloops Social Plan and the completion of the North Shore Neighbourhood Plan. We
look forward to the challenges and opportunities presented by living in such a diverse and
wonderful city, and hope you will join us as we continue to make Kamloops the very best city in
Canada in which to work, live and play.
Terry Lake
Mayor
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GOALS AND OBJECTIVES
Kamloops City Council consists of a group of dedicated
individuals who lend their experience, skills and interests to
a variety of committees in order to reach the shared goal of
building a better community. For a complete list of 2006 Council
Committee Appointments, please visit www.kamloops.ca/mayor
MEASURING OUR PROGRESS – PLANNING OUR
Terry Lake
Chair, Police Committee
Heritage Commission
Kamloops Airport Authority Society
I
n January 2005, the newly elected Council
set its priorities for the next three years
– generating a comprehensive strategic
plan to increase operational efficiency and to
market the community’s economic and lifestyle
advantages to the world.
f Develop an effective Tournament Capital marketing
strategy.
Many goals have been reached in the first
two years of this ambitious plan, others are
works-in-progress, while still more remain as
challenges for the years ahead.
Economy: To diversify and strengthen our
economy.
Council’s 2006 – 2008 goals and objectives
are:
f Maximize 2010 Olympic opportunities.
Tournament Capital: To fulfill the challenge
of being the Tournament Capital of Canada.
f Continue to support the growth of TRU through
unique and creative partnerships.
f Continue to grow Kamloops’ reputation as the top
sport-tourism destination in Canada for medium-sized
cities.
f Review revitalization tax exemptions for specified
zones within the City.
f Use our position as the Tournament Capital of
Canada to effectively promote the Kamloops lifestyle
advantage.
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Union of British Columbia Municipalities
Venture Kamloops Business Development Society
Thompson-Nicola Regional District
f Support the local development of sport and fitness.
f Become an Olympic/Para-Olympic training venue.
f Effectively promote programs and events of national
significance.
f Complete expansion of airport by 2007.
f Continue efforts for increased airport service.
f Continue to support Venture Kamloops’ strategic plan.
f Review Phases II and III of Kamloops Community
Network project.
Joe N. Leong
Peter Milobar
Parcel Tax Review Panel
Kamloops Chamber of Commerce
Arts Commission
Mayor’s Advisory Committee for Persons with Disabilities
Tournament Capital Committee
FUTURE
John De Cicco
Jim Harker
Tina Lange
Community and Council Services Committee
Fraser Basin Council
Thompson-Nicola Regional District
Police Committee
Parks and Recreation Commission
Kamloops Airport Authority Board of Directors
Community and Council Services Committee
Venture Kamloops Business Development Society
Tourism Kamloops Board of Directors
Livability: To ensure Kamloops maintains a high
quality of life while meeting the challenge of a
growing community.
Infrastructure: To invest in the long-term
financial stability of the City’s assets and improve
the overall infrastructure standards of the City.
Good Government: To be nationally recognized
for “Excellence in Public Service”.
f Develop a comprehensive environmental plan.
f Secure senior government funding for the new wastewater
treatment plant.
f Achieve National Quality Institute’s Level IV by 2008.
f Demonstrate that Kamloops is a good steward of the
environment.
f Implement Cultural Strategic Plan - Phase II.
f Enhance stability of core commercial areas.
f Complete the construction of the new wastewater
treatment plant.
f Continue the expansion of bike lanes and sidewalks
throughout the City.
f Become a Top 100 public sector organization in Canada.
f Work towards effective communication with business,
community, and social groups.
f Assess the merit of a “citizen service gateway” for
electronic and personal contacts.
f Develop a comprehensive beautification strategy.
f Adopt and implement a sustainable asset management
strategy.
f Increase the percentage of citizens that are very satisfied
with city services through the biennial citizen satisfaction
survey.
f Complete the McDonald Park Neighbourhood pilot
project.
f Develop a strategy to address the shortage of City Hall
space requirements.
f Demonstrate that the financial planning process reflects
sound fiscal management.
f Become a model “Healthy City”.
f Ensure infrastructure is planned to accommodate
sustainable growth.
f Review Social Plan.
f Enhance safety and security within the community.
John H. O’Fee
Arjun Singh
Patricia A. Wallace
Kamloops Airport Authority Board of Directors
Thompson-Nicola Regional District
Venture Kamloops Business Development Society
Environmental Performance Advisory Committee
Race Relations Committee
Social Planning Council
Tournament Capital Committee
Police Committee
Thompson-Nicola Regional District
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OPEN GOVERNMENT
WHERE RESIDENTS PARTICIPATE IN OUR PLANNING
Surveying Citizens
In May 2006, Ipsos Reid contacted 400 residents to
assess their satisfaction levels, needs, priorities and
attitudes about life in Kamloops. The results were
overwhelmingly enthusiastic, indicating that 99% of those
contacted rated the quality of life in Kamloops as good
or very good. Key findings from the Citizen Satisfaction
Survey show that:
f Police services, road maintenance, waste collection
and recreation are the City’s primary strengths
f City staff outperform Canadian norms for prompt and
courteous service
f Citizens prefer increased taxes over reduction in
services at a ratio of nearly 3:1
f Citizens favour generating revenue through user fees
over increasing property taxes
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Working with You
Open government is more than just a slogan at the
City of Kamloops; it is the commitment of City Council,
administration and staff to work with the community to
make Kamloops the best place to live, work and play. This
commitment shapes the City’s decisions daily.
We know that residents care passionately about issues
that affect their lives and their neighbourhoods, so we
offer many opportunities for public input. In 2006,
we met with residents to review a proposed gravel pit
on Ord Road; Council worked with neighbourhood
representatives to develop creative ways to reduce speed
levels on Westsyde Road; we consulted with industry
about equitable tax rates; and with developers about
development cost charges. We also engaged Ipsos Reid
to complete our biennial Citizen Satisfaction Survey.
Throughout the year, City Council and staff responded to
countless phone calls, emails and requests in an effort to
ensure that every citizen’s voice is heard.
Consulting through Committees
In 2006, representatives from the community provided expert
advice to Council and administration through numerous
Council-appointed commissions and committees. Their
subsequent recommendations shaped many aspects of City
operations.
Creating an Art Legacy
Kamloops has nine outside public art pieces, and two
more pieces will be installed in 2007. The Kamloops
Arts Commission administered $3,917 for personal and
community artistic development through the BC Festival of
the Arts Legacy Fund, and an additional $10,000 through the
Community Art Grant program.
Preserving our History
Building Community through Activity
Through the dedication of the Heritage Commission, the
historic Wilson House was successfully preserved and
converted to the North Shore Business Improvement
Association office. The Commission also sponsored
workshops for heritage home and garden owners that will
lead to more knowledge about Kamloops’ historical sites.
Sixty-nine of these locations have already been recognized at
annual Heritage Awards ceremonies.
The Parks and Recreation Commission works to ensure that
every resident of Kamloops has access to quality programs,
facilities and parks throughout the City. By recommending
$5,800 in Winter Games Legacy grants, 32 individuals and
teams were able to attend provincial, national and world
championship competitions.
Developing Guidelines
for Pesticide Use
In order to strengthen and enhance the well-being of our
community, in 2006 Council approved the updating of the
City’s Social Plan. Throughout 2007, the Kamloops Social
Planning Council will evaluate 21 social services including
housing and homelessness, health and addictions, youth
issues, food security and family support. Once completed, the
plan will form the foundation for recommendations to Council
and other agencies to create a better support structure for
everyone.
Council and staff met with residents, lawn care companies,
pesticide retailers, landscapers, ranchers, School District
73, and Interior Health to develop guidelines for the use of
pesticides throughout the City of Kamloops. Residents had an
opportunity to learn more about the issue at a City-sponsored
open house with the Pesticide Use Review Committee.
Community consultation will continue throughout 2007.
Ensuring Livability for All
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TOURNAMENT CAPITAL OF CANADA
WHERE WE ARE FOCUSED
Successes
Progress on meeting the challenge of being
the Tournament Capital of Canada.
f Completed McArthur Island Sports and Events Centre
f Opened Hillside Stadium
f Showcased Kamloops by hosting the BC Summer Games and U20 Women’s World Soccer
W
ith millions invested in new and
renovated facilities, Kamloops is
poised to become the premier host
centre for tournaments, cultural events, high
performance training camps as well as national
and international competitions. However,
being the Tournament Capital of Canada is
about more than providing world-class facilities
for international athletes – it is also about
continuing to support local participation and
training programs at every level of competition.
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Welcoming BC’s Champions
Once again Kamloops demonstrated its famous
hospitality while welcoming 2,800 athletes and 700
coaches and officials to the BC Summer Games. More
than 3,200 volunteers committed an average of 50 hours
each to showcase the Tournament Capital’s facilities
and demonstrate community spirit. Athletes, coaches,
volunteers and visitors from across the province made
the BC Summer Games a $2.3 million success for the City
of Kamloops.
ON OUR GOALS
Challenges in the year ahead
f Develop a 10 year business and marketing plan for the Tournament Capital program
f Promote sport tourism and events of national significance
f Become an Olympic / Para-Olympic training venue
Greeting the World
Creating a Healthy Community
Kamloops residents watched world-class athletes perform
in the newly opened Hillside Stadium as Canada’s U20
women took on the powerful Mexican squad in international
competition. The recent FIFA Recommended 1 Star
Certification is a giant boost to the Tournament Capital
program, making it the first monofilament turf soccer pitch in
North America approved by FIFA for international play.
Active living and healthy eating are the focus of the City of
Kamloops’ support of the provincial ActNow BC program.
Kamloops joins other BC Active Communities in announcing
our commitment to increase physical activity by more than
20% by the year 2010 and helping fund local efforts to
promote healthy eating.
Helping All Competitors
Reach their Dreams
The City of Kamloops is committed to fostering a healthy
lifestyle and helping all children benefit from participation in
sport. Through the Sports Dream Fund, youth in need can
apply for financial assistance to fund uniforms, equipment
and registration fees required to participate in their sport or
activity.
Tournament Capital Statistics
f Hosted 110 tournaments
f Recorded almost 30,000 visits from out-of-town
tournament participants totaling nearly 100,000
participant days
f Based on average daily spending of $125 per tournament
participant, the economic benefit to Kamloops totals
$12,343,500
f Hosted provincial speed skating and curling events at the
newly renovated McArthur Island Sports and Events Centre
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ECONOMY
WHERE WE ARE GROWING TOGETHER
Successes
Progress on diversification and
strengthening of the economy.
f Secured expanded airport service to Calgary and Seattle
f Revised industrial and downtown revitalization tax strategies
f Completed 2010 Business Development Plan
T
here is a sense of excitement about
economic diversification in Kamloops
and optimism about a stronger future.
The City continues to work with Venture
Kamloops to attract new business investment
and a skilled workforce while supporting the
Kamloops Tourism Strategy.
f More than 309 development applications were
processed – the most in 10 years
Kamloops on the Grow
Best Place to do Business
Kamloops is growing and no one knows it better than
the staff in the Development and Engineering office at
the City of Kamloops. Development activity continues
its skyward trend with 2006 building construction value
topping $200 million — just slightly below the record
year of 2005.
NRI Distribution found out what local residents have
known for years – that Kamloops offers a unique quality
of life in addition to being an excellent place to do
business.
The economy is booming and investment confidence is
high.
f Building permits value $206.8 million
f Development staff processed permits for 780
dwellings in 2006 over the previous record of 584 in
2005
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f 75 new business starts were recorded
f New subdivision lots increased by 281% over the
previous 10 year average
f City staff met their ambitious goal of processing 80%
of applications within targeted timelines
After working in major metropolitan centres and dealing
with the day-to-day commutes, congestion and increased
business costs, NRI partners compared both business
costs and quality of life factors and ranked Kamloops as
the best all-around business location in Canada.
Challenges in the year ahead
f Secure federal funding for airport expansion and navigation upgrading
f Continue to develop trade relationship with China
The economic boom in Kamloops has also brought new retail
options including the opening of the new Summit Shopping
Centre and the revitalization of Lansdowne Village. These
multi-million dollar investments are further indicators of
confidence in the growing Kamloops economy.
Lifting off to New Horizons
With more than $14 million of funding secured, the Kamloops
Airport Society continues to work with federal partners to
secure the additional funds required for runway expansion and
navigation upgrading to our regional airport. As Kamloops
continues to lobby for the Airport Expansion funding, local
airlines have demonstrated their confidence in the Kamloops
economy with Horizon Airlines expanding air service to
Seattle and Air Canada Jazz adding additional flights to
Calgary.
Wired for Business
Kamloops’ recent investment of more than $100,000 in
wireless technology infrastructure provides yet another
competitive advantage for local businesses in Kamloops. The
City and Kamloops-based On-Call Internet Services Ltd., have
teamed up on a three-year public-private partnership to offer
wireless connectivity to municipal offices and government
buildings in central areas of the City.
The Kamloops Community fibre-optic Network (KCN) will
provide low-cost, ultra-high speed connectivity to many of the
major industry, public sector and education facilities in the
City.
Lower Industry Tax
Stimulates Investment
Industries have more reason to invest in Kamloops with
the introduction of a phased reduction in industry taxes
to no greater than one percent for three years and brings
rates closer to the provincial average. This tax strategy is
expected to encourage industry revitalization, job security
and investment in new energy efficient and environmentally
sensitive technologies.
Business Licenses Issued
4800
4700
4600
4500
4400
4300
4200
4100
4000
2002
2003
2004
2005
2006
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LIVABILITY
OUR PLACE IN THE SUN
Maintaining a high quality of life
while meeting the challenge of a growing community.
Successes
f Winner of Communities in Bloom International Award
f Identified the unique characteristics of the North Shore through a planning process that
will lead to the completion of the North Shore Neighbourhood Plan in 2007
f Enhanced community safety through the hiring of a Crime Prevention Officer
I
n Kamloops we have a quality of life envied
by many — in a location second to none.
In every aspect of City operations we foster
our community spirit and our dedication to
maintaining the exceptional Kamloops lifestyle.
Projects such as the Cultural Futures of Small
Cities support a growing community.
In 2006, we responded to the needs of diverse groups
throughout the community, ensuring the best possible
access to the wonderful Kamloops lifestyle.
f 682 intersection wheelchair ramps were painted in
response to priorities set by the Mayor’s Advisory
Committee for Persons with Disabilities
f Kamloops has 82 parks with a total area of 1,350
hectares (3,336 acres) of cultured and natural parkland
including Kenna Cartwright Nature Park which is the
largest municipal park in the province
f The Xeriscape Demonstration Garden at McArthur
Island heightens public awareness about landscaping
options and the need for water conservation
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f Special crosswalk installations and new overhead
lighting has improved the safety of pedestrians on
Westsyde Road
f The Rivers Trail connects neighbourhoods from
Tranquille Farms to downtown and northward to
Westsyde. Work continues on further trail connections
to the eastern section of the City.
Blooming Beautiful
International judges recognized community pride and
engagement by declaring Kamloops the winner in the Very
Large Municipality category of the 2006 Communities
in Bloom international challenge. With participation
throughout the City, the judges noted that Kamloops
excelled in all criteria including tidiness, landscaping,
floral displays and environmental awareness. The
revitalization of McDonald Park was celebrated as being
an outstanding example of how a neighbourhood joins
together to create a beautiful environment.
Challenges in the year ahead
f Demonstrate that Kamloops is a good steward of the environment through the
development of an Integrated Community Sustainability Plan
f Review and update the Kamloops Social Plan
Small Cities Research
has Big Impact
Making
Road Safety a Priority
Initiated in 2005, the five-year Cultural Futures of Small cities
project is exploring the cultural challenges and possibilities
facing small cities in a world increasingly dominated by large
urban centers, suburban sprawl, and economic globalization.
Funded by the Community-University Research Alliance
(CURA), TRU researchers collaborate with local and national
partners to discover how cultural and arts organizations work
together to shape the cultural fabric and future of small cities.
Residents are celebrating the City’s innovative approach
to speed control on Westsyde Road. City traffic engineers
worked closely with the RCMP, ICBC and neighbourhood
representatives to develop speed control measures that
maintain traffic flow while ensuring safety for cyclists and
pedestrians. Through their “3E” plan, staff is implementing a
combination of Engineering, Education and Enforcement to
slow speeders down and make the roads safer for everyone.
Culture at the Court House
Livability for Everyone
Arts and culture organizations are celebrating the acquisition
of one of the most prominent heritage buildings in Kamloops.
Purchased by the City in 2006 the Courthouse is becoming
a central location for artists and artisans in Kamloops. With
space for exhibits and special events, this historic building not
only contributes to our enviable quality of life in Kamloops,
but it will also generate revenues for community arts and
culture groups each year.
Healthy communities create strategies to meet the needs of
all residents – and the Kamloops Integrated Project will make
sure no one is overlooked. With the allocation of new lowcost and supportive housing options, Kamloops is working
with provincial and community partners to create long-term
housing solutions for those who need it most.
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K AM L OOPS 2 0 0 6
A C H IEVE ME NT S
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f Communities in Bloom International Award: Very Large City
f National Quality Institute - Level III Designation and Silver Award for Organizational Excellence
f Union of British Columbia Municipalities 2006 Community Excellence Award - Leadership &
Innovation, Honourable Mention for the Tournament Capital of Canada Program
f Municipal Information Systems Association of BC Spirit of Innovation Award - for
Kamloops Community Network Project
f LEED© Gold Certification - for “green” building practices at the Kamloops Centre for
Water Quality, the first water treatment facility in Canada to receive this award
f Public Service of Canada Awards - Public Service Award of Excellence
f Safe Communities Network of Canada - Safe Community Designation
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INFRASTRUCTURE
WHERE WELL-MAINTAINED SERVICES SUPPORT GROWTH
Successes
Progress on investing in the long-term financial
stability of the City’s assets and improving the
City’s infrastructure standards.
f Committed to implementation of curbside recycling program to begin in 2007
f Introduced standardized containers for solid waste pick-up
f Completed Lansdowne Transit Exchange
P
ublic infrastructure and services form
the backbone of our community –
keeping our traffic moving, sewer and
water systems running well, pedestrians and
cyclists out of harm’s way, municipal facilities
safe and clean, and our garbage and recycling
services aligned with sound environmental
standards.
In 2006, the City of Kamloops provided the following
services and infrastructure to the community:
f Public Works and Utilities department responded to
more than 10,000 customer calls for service while
averaging above 95% in customer satisfaction for
staff courtesy, response time and quality of service
indicators
f Invested $650,000 in pedestrian and bicycle safety
upgrades and network expansion including Southill
St, Bank Rd, Desmond St, Todd Rd and Battle St.
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f Initiated a $2 million installation of Rose Hill sanitary
sewer collection system
f Began new construction of the Public Works Yard at
955 Concordia Way with expected completion in 2007
Water Flows to More Residents
At the beginning of 2006, the residents of Dallas and
Barnhartvale were connected to the same high quality
water that Kamloops citizens have been enjoying since
the opening of the $47 million Centre for Water Quality
in 2005. The addition of these communities via the $10.5
million pipeline from the City centre means that 35 - 160
million litres of water are being treated daily at our new
facility. Flushing of old sediment from water mains
throughout Kamloops is in progress and is expected to
be completed within the next two years.
Challenges in the year ahead
f Complete Rose Hill sewer upgrades
f Continue to upgrade road, pedestrian and bicycle networks
f Secure funding to upgrade wastewater treatment centre
Solid Improvements
to Solid Waste Collection
Summer 2006 saw the implementation of the new Citywide standardized wheeled container and automated lifting
program. This program is already decreasing strain on City
employees, creating a more equitable rate structure and
increasing convenience for Kamloops’ residents. Where once
almost 18,000 households put out garbage bags or cans that
required lifting, now less than 100 out of 23,500 customers
require the same manual pick-up. Residents report less litter
and pest problems and find the carts easy to manoeuver.
Lansdowne Transit Exchange
The new Lansdowne Transit Exchange is making public transit
easier with increased space for buses, a larger and safer
walking area, better lighting, shelters and benches. Kamloops
Transit is one of the most efficient and highly-used services
in the province and meets Council’s goal of supporting
environmentally-friendly community transportation options.
Gold Seal of Approval
The City of Kamloops is ensuring that construction standards
for City projects are of the highest quality by implementing
the Gold Seal Accreditation Program for major development
projects valued at more than $1 million.
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GOOD GOVERNMENT
WHERE WE WORK TOGETHER FOR A STRONGER COMM
Successes
Progress on becoming nationally recognized
for Excellence in the Public Sector.
f Achieved National Quality Institute’s Level III Certification and Silver Award for
Organizational Excellence
f Completed Citizen Satisfaction Survey to evaluate key performance indicators and
perceived quality of life
B
uilding a stronger community means
working alongside our citizens to
understand their collective needs and
vision for the City’s future. Through open and
consultative government, the City of Kamloops
collaborates with residents, neighbourhoods
and the business community to make
Kamloops one of the best places to live, work
and play.
Going Green
Green is the colour of Council’s plan for responsible
environmental stewardship and City employees are
showing overwhelming support. From new bus antiidling restrictions at the Transit Exchange to Council’s
standard of acquiring only hybrid, bio-diesel and high
efficiency vehicles, the City is looking to every department
for innovative approaches to sustainability. Residents are
doing their part by recycling electronic waste, diverting
more than 9,600 tons of yard waste to the City’s
composting system, and expressing strong support for
the curbside recycling initiative planned to begin in 2007.
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Preventing Crime through
Community Partnerships
The City of Kamloops introduced a new Crime Prevention
Officer and a coordinated approach to crime reduction by
establishing strategic linkages with community policing
partners. This officer is supported by RCMP foot and bike
patrols, Community Policing Offices downtown and on
the North Shore, and increased visibility of the City bylaw
officers.
North Shore Neighbourhood Plan
Kamloops has a new vision for the North Shore. A joint
project with business and resident representatives will
combine to create innovative, creative and communityoriented planning practices over a 10 year period. The
Plan will showcase the North Shore as a diverse, dynamic,
environmentally sensitive and progressive community
and will be finalized in 2007.
UNITY
Challenges in the year ahead
f Seek recognition from Maclean’s magazine as a national Top 100 employer
f Continue to liaise with residents through community groups, City committees and
neighbourhood organizations
City Website has New Look
The redesigned City of Kamloops website is receiving rave
reviews from residents, visitors and business owners.
Updated content, bright design and straightforward
navigation make it easier to find information, complete online
transactions and learn about City activities.
Ready for Anything
Through a partnership with Interior Health and the Provincial
Emergency Preparedness Program, the City of Kamloops is
preparing to respond and keep residents well informed in
the event of a health pandemic, weather event or other civic
emergency.
Pine Beetles and the Community
Wildfire Protection Plan
With estimates indicating that 70-95% of the City’s natural
pine forests are now infected with Mountain Pine Beetle, the
City is collaborating closely with residents to minimize the risk
of wildfire and safety hazards. The City is working diligently
to remove dead trees and other forest fuels within the City’s
parks and neighbourhoods, and has provided residents with
strategies for Pine Beetle management and urban interface
fire prevention for their homes and neighbourhoods.
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MUNICIPAL GOVERNMENT AT ITS BEST
QUEST FOR QUALITY
From the Chief Administrative Officer
In 2006, three major awards confirmed that Kamloops is ranked amongst the very
best communities in all of Canada: 2006 Communities in Bloom International
winners, 2006 National Quality Institute Level III for Organizational Excellence,
and the 2006 Canada Awards of Excellence - Silver Award. Upon presenting these
NQI awards, Allan Ebedes, President and CEO of the National Quality Institute,
commented on the outstanding performance of Kamloops leadership and staff.
“There is an air of confidence and energy inside the organization that is far above
any other Public Sector organization that I have experienced.”
Our staff and departments have received many other awards that recognize
outstanding work in telecommunication innovations, LEED-certified buildings and
sport tourism. To our staff, these awards are not just plaques on the wall – they represent a strong commitment to
high quality service delivery and an openness to independent evaluation by nationally recognized organizations.
The Top 100 and Quest for Quality programs in Kamloops reflect the commitment of City Council, administration
and employees to provide the best services possible for residents and businesses.
In 2006, 99% of our residents surveyed stated that their quality of life in Kamloops was good to excellent. This
outstanding result is a direct reflection of the variety and quality of services the City provides for every citizen.
We take pride in the work we do and our Citizen Satisfaction Survey results tell us we are on the right track.
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We also worked hard to meet the challenge of keeping taxes low while maintaining current service levels. In 2006, we added
staff to meet public demands for more policing and firefighters, safer streets, and more professionals to keep up with the
challenge of supporting development at unprecedented growth.
We forged ahead with our airport expansion project, tackled the pine beetle problem, and opened the newly renovated and
expanded McArthur Island Sports and Events Centre. The completion of the Sustainability Plan and Social Plans in 2007
will provide guidance to Council for developing policies and program to meet the challenges we face as a community.
The challenge ahead is for our staff to deliver these programs with enthusiasm and effectiveness so that our citizens can
continue to say that their quality of life is one of the best in the world.
Randy Diehl
Chief Administrative Officer
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FINANCIALS
RESPONSIBLE SPENDING FOR A BETTER TOMORROW
Economic growth and success brings the challenge of balancing spending with demand for services. Through the Citizen Satisfaction Survey and public
budget consultations, residents indicated a preference for expanded user fees over increased property taxes as a means of generating revenue. In 2006, the
City introduced a user-based fee structure for solid waste collection and, in 2007, will be challenged to establish user fees that more accurately reflect the cost
of recreational facility maintenance and upgrading.
Total City Revenues
Taxation
Fees, rates and sales of service
Debt acquired
Grants
Sale of capital assets
Investment income
Development levies utilized
Private contributions
TOTAL
2005
2006
69,186,036
35,788,101
34,056,929
17,387,017
4,326,933
3,003,702
2,642,182
582,507
71,182,773
42,773,141
16,605,993
13,081,551
2,304,694
4,578,035
3,005,503
1,053,207
166,973,407
154,584,897
Total City Expenditures
Capital expenditures
Parks, recreation and leisure services
Police services
Fire services
Debt servicing costs
Public transit
Corporate administration
Water utility
Infrastructure maintenance
Sewer utility
Community development
Solid waste
Legislative and enforcement
Venture Kamloops Business Development Society
Cemetery
Environmental services
Kamloops Airport Authority Society
TOTAL
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2005
2006
66,233,046
16,488,875
16,324,371
9,688,693
8,766,820
8,379,900
7,247,921
5,470,970
4,998,864
4,047,226
3,698,797
3,653,012
3,017,648
826,377
500,748
151,366
65,086
48,767,959
17,144,225
16,452,964
10,047,546
11,606,864
9,127,622
6,730,705
6,184,175
7,872,505
3,857,125
4,091,052
4,665,406
2,782,392
462,734
544,584
208,831
70,728
159,559,720
150,617,417
Community Grants
Each year, Council provides grants to community organizations to support their efforts to make Kamloops a great place to live, work and play.
2006
Actual
2007
Budget
Venture Kamloops
464,000
464,000
Tourism Kamloops
250,000
250,000
Kamloops Symphony Society
65,000
Western Canada Theatre
142,315
Organization
Boys and Girls Club
Wildlife Park Operating
Wildlife Park Capital
Wildlife Park Expansion Matching Grant
Crime Stoppers
2006
Actual
Social Planning Grants
60,000
Kamloops Food Bank
7,000
65,000
Kamloops Immigrant Services
3,000
142,315
Kamloops Laubach Literacy
2,365
64,752
64,752
Kamloops Safe Housing Society
4,460
230,000
230,405
Kamloops Sexual Assault Counseling
4,000
Kamloops United Church
8,000
45,000
45,000
900,000
750,000
Kamloops Women’s Resource Centre
2,175
99,500
99,500
YM/YWCA
197,000
196,000
Kamloops Heritage Railway Society
139,650
132,667
Association for Mental Health
3,340
Chamber of Commerce-Visitor Info Centre Contract
113,500
111,023
Elizabeth Fry Society
4,000
33,000
33,000
Kamloops Brain Injury Association
5,500
124,200
127,297
Kamloops Community Volunteer Services
4,020
Community Arts Council
Sagebrush Theatre
People in Motion
7,500
Big Brothers & Sisters of Kamloops
4,000
Kamloops Art Gallery
462,238
520,234
Graffiti Task Force
107,000
100,000
SPCA
30,000
30,000
Pipe Band
3,400
Canada Day in the Park - Multicultural Society
12,000
12,500
Rube Band
4,000
Canada Day Fireworks
12,500
15,000
9,796
10,000
Social & Health Opportunities for People in Sex Trade (SHOP)
KIBIHT
Music in the Park
56,120
2007
Budget
Ambassadors
21,400
Miss Kamloops
4,900
Mounted Patrol
6,000
68,000
68,000
55,000
Tournament Organizers Assistance
63,598
64,000
30,000
Arts Commission Grants
30,000
30,000
20,000
80,000
Non-Recurring Grants
Festival of the Arts Legacy Fund
3,917
7,900
KCBIA-Ambassador Bike Patrol Program
20,000
Winter Games Legacy Fund
6,250
7,000
Kamloops Rugby Club
16,800
3,000
Kamloops & District Elizabeth Fry Society-One Time Sponsorship
Wreckers Committee(Accessibility in Recreational Programming)
Tournament Bids
Community Assistance
Community Representation
School District No. 73 Playgrounds
950
2,000
50,000
750
2,000
TOTAL
3,867,496
3,876,993
23
FINANCIALS
RESPONSIBLE SPENDING FOR A BETTER TOMORROW
Sharing Taxes
In Kamloops, the tax load is shared by everyone who uses City services and infrastructure.
58.2% Residential
3.9% Utilities
9.9% Major Industry
28% Business
24
Registered Owners
Exempt Amount
of City Property Taxes
495862 BC & Desert Gardens Centre
$ 7,824.00
Barnhartvale Community Association
843.84
Registered Owners
Thompson Nicola Family Resource Centre
Wildlife Park Society of BC
BC SPCA
4,891.41
Wildlife Park Society
Canadian Mental Health
1,955.52
YM-YWCA
Canadian Mental Health
2,275.20
Chamber of Commerce
19,745.50
Heffley Creek Community Assocation
12,894.83
Interior Indian Friendship Society
15,969.40
Kamloops Blazers-Office Training
20,898.95
1,409.56
Kamloops Christian School
56,299.15
Kamloops Curling Club
11,396.30
Kamloops and District Elizabeth Fry Society
3,988.20
Kamloops Food Bank
5,454.45
Kamloops Gun Club & Sugarloaf Ranch
1,381.80
Kamloops Heritage Railway Society
6,017.49
Kamloops Hospice Society
8,128.89
Kamloops Kiwanis House Society
6,050.58
Kamloops Lawn Bowling Association
3,196.43
Kamloops Society for Alcohol & Drug Services
208.32
14,880.00
33,766.55
$ 318,175.52
Council adopted Permissive Tax by-laws to exempt the following
heritage properties from property taxes in 2006.
Exempt Amount
of City Property Taxes
3,548.33
Kamloops Christian Hostel
Kamloops Safe Housing Society
16,578.40
2,150.40
Interior Community Services
Kamloops Cadet Society
Total Non-profit Tax Exemptions
Exempt Amount
of City Property Taxes
383.23
CN Station
$ 19,256.75
Plaza Hotel
66,372.25
St. Andrews on the Square
14,076.00
Total Heritage Tax Exemptions
$ 99,705.00
Provincial Legislation (the Community Charter) exempts the building
and the land on which the building stands, for places of worship,
specific seniors’ housing, hospitals and private schools. Council may, by
by-law, permissively exempt the land surrounding the building. In 2006,
Council adopted by-laws to exempt the following surrounding lands:
Permissive Exemption
of City Property Taxes
6,259.18
Kamloops Society for Community Living
8,134.99
New Life Mission
18,336.83
Places of Worship
$ 103,932.00
Norkam Seniors Society
4,982.40
Seniors’ Housing
25,252.00
Pine Tree Riding Club
1,987.29
Hospitals
26,772.00
Rosehill Farmers Market
SD #73 / Jesus Feast Fellowship
St John Society
804.48
7,752.72
7,780.90
Private Schools
Total Permissive Surrounding
Statutory Land Tax Exemptions
1,147.00
$ 157,103.00
25
FINANCIALS
RESPONSIBLE SPENDING FOR A BETTER TOMORROW
Your Tax Dollars are At Work Everyday
Tax revenue is invested in services and infrastructure that maintain the high quality of life Kamloops’ residents enjoy.
Typical Daily Household Tax and Utility Expenditures
$55.51/Day
City Taxes: $3.64 /day
Community Grants $.20
Income Taxes
GST/PST
City Taxes
Natural Gas
City Utilities
School District
Power
Cable
Internet
Telephone
TNRD/HD/BCAA
$28.98
Debt Servicing $0.14
$9.55
$3.64
$3.30
$2.24
$1.79
$1.65
$1.48
$1.48
$1.00
$0.40
Environmental Services $0.09
Public Transit and Roads $0.43
Police Services $0.85
Parks, Recreation and Leisure $0.63
Infrastructure Projects $0.47
Fire Services $0.58
$0
$5
$10
$15
$20
$25
$30
Corporate Administration $0.17
Development Services $0.08
City Utilities: $2.24/day
Water $1.35
Sewer $0.64
Garbage $0.25
26
27
OUR PLACE IN THE SUN
City of Kamloops
7 Victoria Street West
Kamloops , BC
V2C 1A2
phone: 250.828.3311
fax: 250.828.3578
[email protected]
City of Kamloops appreciates the contribution
of photos from the following sources:
Front cover:
Skater - Kamloops This Week
Runner with Stroller - Kamloops Daily News
Rugby - Allan Fedorak
Pages 2 & 3:
City Council - Timeless Photography
TNRD building - Klaus Langner
Treescape - Kamloops This Week
Pages 4 & 5:
Cityscape - David Atkins
Pages 6 & 7:
Moonscape - Kamloops This Week
Girl with Torch - Kamloops Daily News
Wilson House - Allan Fedorak
Sculpture - Allan Fedorak
Runners - Kamloops Daily News
Pages 8 & 9:
Soccer Players - Kamloops Daily News
Lifeguards - Allan Fedorak
Skiers - Will Datene
Swimmer - Kamloops Daily News
Masters Hockey - Kamloops This Week
Pages 10 & 11:
Sky Building - Bill Frymire
Pilot - Kamloops Daily News
Reception - Hampton Inn
Construction - Kamloops Daily News
Pages 16 & 17:
Streetscape - Bill Frymire
Pipe Workers - Kamloops Daily News
Street Signs – Allan Fedorak
Dump Truck – Allan Fedorak
Pages 12 & 13:
Cyclists - TOTA / Alan Fortune
Courthouse - Allan Fedorak
Dancers - Kamloops Daily News
Pages 18 & 19:
RCMP - Kamloops Daily News
Recycling - Allan Fedorak
Rope Rescue - Kamloops Daily News
Pine Tree Burning - Kamloops This Week
Pages 14 & 15:
Will Datene
Pages 22 & 23:
Downtown - Bill Frymire
Musician - Allan Fedorak
Pages 24 & 25:
Neighbourhood - Bill Frymire
Sagebrush Theatre - Allan Fedorak
Pages 26 & 27:
Yellow House - Allan Fedorak
Kamloops Lake - TOTA / Alan Fortune
Pages 20 & 21:
Kamloops Lake - TOTA / Alan Fortune
NQI Banner - Photography by Sharon
www. ka mloops. ca
© 2007 City of Kamloops. Produced by: www.communicationsolutions.ca