All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, incuding, photocopying and recording, or in any information storage or retrieval system, without permission in writing form the publisher Joanna Purgał–Popiela Modern Forms of Expatriation in Developing Companies on International Markets Expatriation is becoming very a very important tool in the area of the develop ment of organizations on new markets as well as of its employees, the diffusion of know–how, exerting control, maintaining internal cohesion, etc., in the process of internationalization of company operations, starting with the placement of sales units abroad. Nevertheless, its traditional, long–term form is even more frequently being replaced by alternative solutions. Thus, the goal of this article is showing classic and nonstandard forms of expatriation as applied in today’s companies operating on foreign markets in the context of changing strategic orientations, reflecting the perspective of the organization as a whole. Key words: expatriation (ekspatriacja), international assignment (misja zagraniczna), inpatriation (inpatriacja), internationalization (umiędzynarodowienie), strategic orientation (orientacja strategiczna) Introduction The dynamic development of international economic and trade collaboration observed over recent decades has had a significant impact on changes occurring in organizations as well as in their surroundings. This process is generally referred to as globalization. In the broad view, globalization involves ongoing integration of the world economy tak ing place through the cooperation of institutions and businesses, trade, international monetary turnover, mutual penetration of cultural models, lifestyle preferences, etc. In a narrower context, the concept is applied to a business in both the attributive and op erational sense. The former reflects the set of qualities characterizing the global compa ny—a company with its own coordinating and control mechanisms making possible the management of its worldwide resources that is capable of offering the same product or service on various markets realizing a defined competitive strategy in various countries HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 38 Joanna Purgał–Popiela [Koźmiński, 1999]. In its turn, the main area of interest of the operational approach is changes taking place in the business, especially their dynamics and diversity of forms of the process of internationalization—e. g. international franchising, establishing interna tional joint ventures, and mergers and takeovers [Rymarczyk, 1996]. P. J. Dowling and his colleagues describe the model development path aimed at being a global company showing it as a sequence of phases, such as the undertaking of export activity, the startup of a sales unit abroad, the establishing of departments implementing several functions (inclusive of production), and the transformation of the business into a global network organization, at the same time seeing the helpful role of activities involving the sale of licenses or the use of subcontractors [Dowling et al., 2008, pp. 26–27]. At this point it should be stressed that specific personnel problems—expatriation1—are linked with the listed phases of internationalization. The role of expatriation has become very significant in the initial phases of placing organizational units responsible for sales on foreign markets and remains an important challenge for personnel managers and specialists in all forms of company operations that require the flow of workers between countries [Pocztowski, Editor, 2002, pp. 12–13]. It is also for this reason that this article will look at expatriation within the framework of phases and forms of the internationalization process that is linked with the above–indi cated quality. The main intent of the author is to demonstrate various solutions in the area of international assignments as applied by contemporary businesses over the course of in ternationalization of their operations, especially in the context of their strategic orienta tion that, in this case, reflects the point of view of the organization as a whole (or more precisely, its management). Solutions examined in this article are based on literature in the area of international management and human resource management as well as the results of empirical research conducted in 2011 at the Chair of Human Capital Man agement (KZKL).2 The following questions were discussed in line with the assumed 1 This paper uses the concept of expatriation in its broad sense, referring to a temporary delegation of the employee to a different country in order to perform a mission (international assignment) as entrusted by the sending organization. It encompasses the transfer of employees from the head office to foreign divisions, between divisions in various countries, and from divi sions to the head office, and thus takes into account employees from various countries (not only the country of origin of the company). Moreover, both concepts—expatriate and international assignment—are used interchangeably. 2 The mentioned research study is a continuation of a project started in 2010—“Managing Expatriate Groups in Businesses Operating on International Markets.” The article only uses the part of results received in 2011 by way of questionnaire–based studies conducted on representa tives of 100 international companies selected by way of targeted sampling on the basis of the “2000 List,” a supplement to the Rzeczpospolita [daily] of October 27, 2010. Fifty–seven from HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...39 objective of the paper: essence and place of expatriation in international businesses, classic and alternative forms of expatriation, and evolution of strategic orientation in the development of company activities on foreign markets and its impact on the objectives, directions, and forms of expatriation. The Place of Expatriation in the Operations of International Companies Expatriates form a special category of workers that serves the meeting of organizational needs, such as the filling of defined positions in foreign units, the finding of and pre paring of competent successors from among the local staff, the transfer of unspoken knowledge, the providing of direct monitoring over the implementation of organiza tional procedures and practices, and the guaranteeing of integration, coordination, and communication on a company–wide scale [Dowling et al., 2008, pp. 88–89; Zarządzanie grupowa …, 2010, pp. 9–10]. It is characterized by ever growing diversity in terms of the nationalities of those being delegated as well as forms of performing the international as signment. Earlier aspects of expatriation accented the input of the person sent through the transfer of solutions from more affluent countries that were home to the internation al company head office to remaining ones. Currently, the group of expatriates includes employees temporarily working and residing in the host country, where they might be from either the home country of the given company or from a third country [Dowling et al., 2008, p. 4; Perkins, 1997, p. 71]. At this point it should be noted that the classic (traditional) expatriate is a reference to workers sent by the head office to local (foreign) units, usually for a period of one to five years [Dowling et al., 2008, p. 90; Perkins, 1997, p. 75; Collings and Scullion, 2007, p. 127]. Nevertheless, recent years have shown that international organizations are looking for alternative forms of delegating more and more often. What is more, other directions of expatriation are gaining in importance—i. e. the flow of employees among local units and inpatriation, which is a stay at the head of fice by persons from a foreign division. This last form serves the exchange of know–how between the division or branch office and the head office. B. S. Reiche identifies two ba sic roles for “inpatriates”—delivering managers at the head office contextual knowledge that allows them to effectively act on foreign markets and direct (on location) absorbing of corporate culture [Reiche, 2006, p. 1580]. among the examined businesses are Polish companies operating abroad, while the rest are divi sions of international companies (the title of the 2011 project is “Managing Expatriates from the Perspective of the Stakeholders of International Companies” headed by Prof. A. Pocztowski, Ph.D., Habil.). HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 40 Joanna Purgał–Popiela The wealth of contemporary (alternative) forms of expatriation also finds expression in diversity in terms of duration of the stay. In addition to classic long–term international assignment it is possible to identify: Business trips – up to one month, Short–term contracts – one to three months, and Medium–term contracts – three to twelve months. Moreover, the international mobility of workers may also be manifested in uncon ventional forms such as regular short–term business trips in connection with the per formance of defined types of tasks, regular commuting to work abroad during business days, participation in international research and development project teams, and regular brief foreign business trips. The parallel use of many forms of expatriation is becoming a popular practice in in ternational businesses. For example, GMAC Global Relocation Services LLC indicates that in 2004 almost 70% of all international assignments lasted no longer than twelve months and in the case of 65% of companies they are an alternative solution to tradi tional expatriation [as cited by Starr, 2009, p. 286]. According to P. J. Dowling and his colleagues, typical applications for international assignments involve taking care of a competency gap between the staff of the head office and the local one, development in the area of management, and organizational development [Dowling et al., 2008, pp. 88–89]. C. Bartlett and S. Goshal [1992] see the objectives of expatriation in a similar manner. They identify the following categories: 1) Control and coordination, 2) Know–how and skill transfer by filling posts in the foreign units, and 3) Managerial development, which means expanding on international experience and preparing workers for future roles [as cited in Mayerhofer et al., 2004, p. 1372]. Nevertheless, in the face of the growing application of short–term and other un conventional forms of international assignments, there are certain doubts appearing regarding any difference between applied alternative forms as compared with classic, long–term expatriation. Thus, it is the view of T. L. Starr and G. Currie that the former primarily support the development goals of young workers in the early phases of their careers [Starr and Currie, 2009, p. 1422]. Moreover, G. Currie and M. Kurrin note that both inpatriation and flexpatriation (this applies to employees who often go abroad for brief periods of time on business, but without moving) play a special role in the trans fer of information, sharing knowledge, and developing a global network of relations [Currie and Kerrin, 2003, pp. 1027–1045]. According to R. Mead and T. G. Andrews, expatriates delegated for a period shorter than one year concentrate on the execution of concrete tasks, often things like creating new systems, explaining corporate strategy, HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...41 implementing training, making inspections and assessments, and conducting in–house consultations [Mead and Andrews, 2011, p. 476]. However, the results of empirical studies carried out in 500 European international companies by the Center for Research into the Management of Expatriation (CReME) as well as Polish research by the KZKL (in 100 companies) suggests that both the classic and other types of international assignments serve similar purposes. Thus, in light of the first, typical long–term expatriate goals apply to the transfer of skills, the development of the managerial staff, and managerial monitoring, while the short–term ones apply to the first two categories. On the other hand, the tasks of the flexpatriate group are broad, encompassing the three above categories [Mayerhofer et al., 2004, p. 1375]. In accordance with the KZKL empirical studies, a total of 76% of the investigated companies benefited from types of international assignments other than contracts last ing from three to five years and over five years. The most popular forms were foreign business trips (34.4% of all indications), short–term contracts of a duration of one to three months (35.4%), contracts of the duration of three to twelve months (26.3%), and regular trips for a period of up to one month (20%). Overall, the goals of expatria tion—both classic and alternative—most often applied (a total of 72.7% of the exam ined companies) to the development of the organization on the new market, where in over one–half of the companies the international assignments served the transfer of new solutions, procedures, know–how, etc. (Table No. 1). % of group Non–classic assignments* Quantity Total Quantity % of group Geocentric orientation Quantity % of group Polycentric orientation Quantity % of group Expatriation objectives Monitoring branch office operations Improvement of head office – branch office communica tions Company development on new market Quantity Ethnocentric orientation Table No. 1. Typical International Assignment Goals in International Companies Active in Poland 19 47.5 4 18.2 13 35.1 36 27 35.5 18 45.0 7 31.8 14 37.8 39 31 40.8 24 60.0 20 90.9 28 75.7 72 55 72.4 HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 % of group Quantity Total Quantity % of group Geocentric orientation Quantity % of group Polycentric orientation Quantity % of group Quantity Expatriation objectives Branch office staff develop ment Development of workers who shall perform tasks outside their country of origin in the future Transfer of new solutions Building / transferring organi zational culture Number of companies in the group Non–classic assignments* Joanna Purgał–Popiela Ethnocentric orientation 42 20 50.0 4 18.2 18 48.6 42 34 44.7 14 35.0 11 50.0 12 32.4 37 25 32.9 21 6 52.5 15.0 12 6 54.5 27.3 21 10 56.8 27.0 54 22 45 16 59.2 21.1 99 76 40 22 37 * Research results from among businesses not using international assignments of a duration of three or more years. Source: Own work based on empirical studies carried out by the Chair of Human Capital Man agement (KZKL) of the Cracow University of Economics (2011) [see Zarządzanie ekspariatami, 2011]. Moreover, in approximately 40% of cases, expatriation goals were coupled with the development of workers in the host country and of those who, in the future, will be per forming tasks outside of their country of origin as well as the monitoring of the foreign unit and improving internal communication in the company as a whole. Relatively less popular were tasks relating to other (than listed above) matters in the area of company development as well as using expatriation as a way to manage competency gaps in the host country (13% of indications). At this point it is worth noting that even if organizations that do not use three–year and longer contracts are excluded, this will not have a significant impact on the order of specified objectives or their results calculated as percentages. Thus, it may cautiously be concluded that alternative forms of expatriation support, or even replace, long–term assignments in achieving the various tasks of organizations active on international mar kets, including those linked with their development in its broad sense. Nevertheless, the results of the mentioned research encompass the objectives of expatriation in a statisti cal manner, while it may be suspected that the set of “areas of interest” of various types HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...43 of international assignments, their priorities, and directions of delegating employees may change in line with ongoing processes of the internationalization of company operations. Forms of Expatriation in the Development of International Activities by Companies The process of internationalization of company operations finds expression in not only the structural changes mentioned in the first section, but also in a geographical–cultural and time–related dimension as well as in ways of creating values and in scope of integra tion [Pocztowski, Editor, 2002, pp. 13–14]. In other words, properties differentiating organizations conducting international activities are: Number of countries of operation as well as distance, both geographic and cultural, separating the foreign markets from the domestic one, Participation of foreign organizational units in creating value, Level and scope of internal integration, encompassing such aspects as the flow of raw materials and materials, financial resources, information and knowledge, worker transfer, and the shaping of corporate culture, and The duration of their activity on foreign markets. The needs of companies in the area of delegating employees for international as signments change in line with the growing degree of internationalization of business activities. Changes occurring may apply to the place of expatriation in the development of the company, its scale, form, direction of relocation, the share of individual groups of employees in international assignments, and the role of foreign sojourns in molding the careers and development of employees. An important factor in determining the course, scope, and direction of the men tioned changes is organizational strategy. In its turn, its choice is influenced by the pro cess of internationalization [Koźmiński, 1999, p. 97]. Many publications looking into questions of the strategy of companies operating on foreign markets make reference to the classification proposed by H. V. Perlmutter.3 It stresses the differences in assump tions made by the management of international companies with respect to the rela tions between main/parent/head office units, and the remaining ones (divisions, branch offices, subsidiaries) in such dimensions as the making of decisions, assessment and control, information flow, and organizational complexity (Table No. 2). It is on their 3 The original classification for strategic orientation may be found in the 1969 article by H. V. Perlmutter, “The Tortuous Evolution of the Multinational Corporation,” Columbia Journal of World Business, No. 4(1). An updated version is in the book edited by C. A. Bartlett, S. Goshal, and J. Birkinshaw [Bartlett et al., Editors, 2004, pp. 63–68]. HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 44 Joanna Purgał–Popiela basis that four types of orientations have been isolated—ethnocentric, polycentric, re giocentric, and geocentric [compare with Pocztowski, Editor, 2002, pp. 25–29; Dowling et al., 2008, pp. 80–84]. Expatriation directions Selected personnel strategy elements Table No. 2. Expatriation and Selected Personnel Process Pursuant to the Perlmutter Strategic Orientation Ethnocentric Filling key positions in local units with workers from the company country of origin. Centralization of activities in the area of employee devel opment. Assessment and monitoring of results achieved in local units on the basis of head office standards. Flow of control information from the head office to the local unit. Polycentric Filling key positions in local units with workers from host countries. Activities in the area of worker development are differentiated and implemented autonomously in the local unit. Evaluation and con trol are determined by local conditions and needs. Interchange of in formation between the head office and local units is limited to strategic issues. Regiocentric Filling key positions in local units with the best candidates from the given region. Activities in the area of development are conducted on the scale of individual regions on the basis of standards deter mined by regional specifics and needs. Intense interchange of information among units in the region, weak among them and on the region–head office line. Geocentric Filling key positions in the whole organi zation with the best candidates regard less of origin. Activities in the area of worker develop ment conducted on a world scale. Assessment and monitoring based on standards deemed universal and typi cally local. Horizontal commu nication dominant, based on network relations. Expatriation from the head office to local units is domi nant. Expatriation is of marginal signifi cance. The flow of workers among the local units of individual regions is dominant. Expatriation in all directions on a com pany–wide scale is used intensely. Source: Own work based on [Pocztowski, Editor, 2002, pp. 25–29; Dowling et al., 2008, pp. 80–84]. The first is based on the conviction of supremacy of the concepts and functional solutions of businesses in the country of origin of the company. Effectively, it is based on the transfer of solutions from the head office to organizational units found abroad. In its turn, the polycentric philosophy stresses the fact that there are significant dif ferences between conditions in the country of origin and host countries. It underscores HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...45 the need for using the experience of local workers in developing management concepts adapted to the specifics of individual foreign markets. The regiocentric orientation assumes the need for balancing tendencies in the area of integration and differentiation of solutions by isolating relatively uniform groups of countries (regions) and applying separate, uniform strategies, standards, and practices in them. The geocentric point of view is expressed in the putting of the need for integration of individual organizational units over and above the need for taking into account local differences. Its main task for the organization identifies coordination of geographically dispersed operations. The above–characterized strategic orientations have a major impact on implement ed personnel strategy, including the scope of application of expatriation (Table No. 2). Moreover, according to P. J. Dowling et al., they are linked with the process of interna tionalization, although the company development phase is only one of several significant determinants in selecting a strategy [Dowling et al., 2008, pp. 80–85]. Overall, the ethnocentric point of view is mainly assigned to companies in their early phases of international development as it makes possible a limiting of risk accompanying entry onto new markets in a situation in which information about them is insufficient or managers expect difficulties in finding competent local staff. It is for this reason that the dominant direction of expatriation is the delegating of managers (and sometimes specialists) from the head office to local units. Nevertheless, the ethnocentric approach in connection with expatriation to local units is applied in control even in “mature” companies [Bonache et al., 2001, pp. 3–20]. In its turn, the regiocentric orientation is perceived as a concept preceding the strategy that is appropri ate for mature companies—the geocentric approach4 [Pocztowski, Editor, …, 2002, p. 27]. The latter fosters intense flows of workers aimed at the development of a global staff, the sharing of knowledge and communication on a company–wide scale, and the support of integration processes. A general, preliminary conclusion relating to the im pact of the mentioned orientations on the intensity and direction of expatriation is as follows: The evolution of management philosophy from ethnocentrism to geocentrism brings with itself a change in mission priorities, growth in the diversity of their directions, 4 It should be stressed that in literature there is a dearth of clear indications relating to the “placement” of the polycentric orientation in the internationalization process. However, it may be stated that it may occur after the “ethnocentric” phase. Nevertheless, it may also be a pre liminary and simultaneously target philosophy in managing a company active on diverse and specific markets that, according to the management, require separate practices adapted to local conditions, for which the domestic market (the market of the country of origin) is of comparable of even lesser importance than the foreign one in generating value and building success. HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 46 Joanna Purgał–Popiela and growth in the share of workers not from the head office among all delegated, where polycentrism is characterized as seeing a relatively small “concentration” in the flow of workers against a background of the other orientations. The legitimacy of the above conclusion as well as of earlier observations relating to the evolution of strategic orientation in line with the level of internationalization is par tially confirmed by the results of the KZKL empirical studies.5 Their cohesiveness with the theoretical depiction is expressed in the following: Relatively greater importance of the geocentric orientation in international com panies operating for eleven years or more than in the case of companies with a shorter history (Table No. 3). Greater frequency in the occurrence of the ethnocentric or polycentric orientations (than the geocentric one) in “young” companies that are in business for no more than five years (Table No. 3). Dominance of international assignments (of various durations) from the head office to foreign units in companies declaring an ethnocentric orientation (Table No. 4). Clearly greater frequency of short– and long–term transfers of workers in various directions in companies with a geocentric orientation (Table No. 4). Popularity of the mission that is classic and an alternative of a “monitoring” char acter, improving the efficiency of communications with the head office as well as of a “transfer” character in organizations with an ethnocentric management philosophy (Table No. 1). Table No. 3. Strategic Orientation and Company Age: Examples of International Businesses Operating in Poland (KZKL 2011) Strategic orientation Ethnocentric Polycentric Geocentric TOTAL Up to 5 years Quantity % 5 33.3 7 46.7 3 20.0 15 6–10 years Quantity 16 6 6 28 % 55.2 20.7 20.7 11 years and more Quantity % 19 33.9 9 16.1 28 50.0 56 Total Quantity 40 22 37 99 % 40.4 22.2 37.3 100 Source: Own work based on empirical studies carried out by the Chair of Human Capital Man agement (KZKL) of the Cracow University of Economics (2011). 5 At this point it should be noted that the KZKL study bypasses the regiocentric orientation. This was caused by its similarity to the geocentric model whose assumptions in the area of inte gration and coordination of organizational operations are limited to defined regions in this case. More on this topic may be found in [Zarządzanie ekspatriatami …. 2010]. HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...47 Table No. 4. Strategic Orientation and Expatriation Direction: Examples of International Businesses Operating in Poland (KZKL 2011) Direction of expatriation From the head office to branches From branches to the head office From the head office to branches and from branches to the head office Between branches and the head office within the framework of the whole company TOTAL Ethnocentric orientation Quantity % 19 47.5 Polycentric orientation Quantity % 9 40.9 10 25.0 10 45.5 4 10.8 24 24.2 9 22.5 1 4.5 12 32.4 22 22.2 9 22.5 3 13.6 15 40.5 27 27.2 22 37 99 40 Geocentric orientation Total Quantity % Quantity % 8 21.6 36 36.4 Source: Own work based on empirical studies carried out by the Chair of Human Capital Man agement (KZKL) of the Cracow University of Economics (2011). The divergence from the model depiction may be sought in the relatively frequent application of inpatriation in companies with the polycentric orientation (Table No. 4), the significant role of the classic and alternative missions aimed at development of work ers from the branch offices of ethnocentric companies (Table No. 1), and also the domi nance in popularity of companies with a relatively long history—from 6–10 years (Table No. 3). Perhaps, in the first case, in spite of the relative autonomy of foreign divisions in organizational practice and solutions, the delegating of local workers to the head office is a distinctive means against excessive disintegration or it is a symptom of the evolution of the management philosophy towards a geocentrism tied with the development of a global staff. This last explanation may be linked with a clearly more frequent (as com pared with other orientations) use of expatriation, both classic and unconventional, in the development of workers who, in the future, are to work “globally” (Table No. 1). The second divergence may be the result of similar circumstances—i. e. the developmental pressure of branch office workers may signal that the dominant strategic orientation is pushing out or supplementing an approach closer to geocentrism. Nevertheless, the receiving of confirmation for the above suppositions requires in–depth study. In its turn, the third doubt is much more difficult to explain. This is because the age of a company is no basis for suggesting a “mature” stage in the process of internationalization. This is especially true in connection with the elimination of restrictions in the flow of capital HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 48 Joanna Purgał–Popiela and labor and within the limits of the European Union, and as a result of galloping progress in the realm of information and telecommunication technology, where certain newly established businesses begin operation on an international scale in a short period of time. This last comment is tied with a significant limitation on the usefulness of the KZKL study in the attempt at catching links between the mentioned maturity of the in ternational organization and strategic orientation undertaken here. Another problematic question is also the way of assessing strategic orientation itself, which is based exclusively on the choice by respondents of characteristics best describing, in their view, the overall approach of the management to the head office – branch office relationship. Caution in the interpretation of the above results in the looked at scope is also in dicated because a so–assumed strategic orientation as well as its range of influence on managing expatriation involves the impact of many intra–organizational and external factors. The first include ways of creation (greenfield / brownfield investments, acquisi tions, joint ventures), level of maturity, and role / function of individual divisions or branch offices in the company (e. g. sales representative offices, production / assembly plants, off–shoring centers, service divisions). For example, the delegating of workers to a foreign joint venture company usually serves to monitor its operations and establish a division whose development typically requires the filling of key positions with expatriates from the head office. In its turn, an international assignment to a foreign production and assembly plant facilitates the ac quisition of know–how, the exchange of experience in the area of technological solutions applied, the gaining of needed skills by workers, or the achieving of the required qual ity level [Mead and Andrews, 2011, pp. 410–415; Rozkwitalska, 2011, p. 213]. From among external factors that may, at times, determine the goals and forms of international assignments undertaken on various markets to a greater degree than strategic orienta tion, it is the character of the industry and type of activity, the qualities of the host coun try (especially seen as how it is different or alien), and its current situation that should be noted. Moreover, conditions linked with the country of origin of the organization (where the country of origin of the company is not necessarily tied with the location of the head office and is more a case of its history, or rather that of the domestic market where it launched its operations) should be noted. At this point what should be stressed is the stance taken by the management with respect to representatives of other cultures and countries that may, to a significant de gree, mold their view and expectation in connection with head office – branch relations, while simultaneously staying within the range of influence of the parent national culture. It is especially dimensions of this culture such as the distance of authority and evading uncertainty that can influence: HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...49 A tendency on the part of the management (head office) to fill key positions at branches with their own workers as well as the placing of great weight on monitoring functions in expatriation (fostered by a high level of evading uncertainty and significant distance from authority), and The creation of conditions for inpatriation as well as the transfer of parallel workers from various countries within the framework of international structures (which corre sponds with a low level of evading uncertainty and a short distance to authority) [Hofst ede and Hofstede, 2007, pp. 70, 206]. The presence of “national preferences” in practices linked with expatriation con firms the results of many empirical studies. Examples of the manifestation of the impact of the country of origin of the corporation have been noted in the implementation of position filling in the branch offices and in level of centralization [Lubatkin et al., 1998, pp. 679–680; Employment Practices …, 2007], control mechanisms (including through employment) and strategies for internationalizing the company applied [Harzing and Sorge, 2003, pp. 96–118], and the use of inpatriation and the flow of employees be tween branches in the context of the diffusion of organizational knowledge [Employment Practices …, 2007], for example. There can be no doubt that the above comments do not take into account the entire configuration of related factors relating to strategic orientation as well as selection of types, directions, and goals of expatriation. Firstly, this is caused by limitations stemming from the form and assumed objective of this article. Secondly, responsibility lies with the decidedly incomplete topical literature available at the time of the development of this study, complete with numerous doubts and inconsistencies. Nevertheless, bearing in mind the several reservations accompanying the discussed results of the KZKL research, it may be stated, on their basis, that expatriation in classic and unconventional form serves various, important organizational goals that may change, just like directions of international assignments, over the course of international development in connection with the evolution of the strategic orientation. Final Remarks Literature studies as well as the results of empirical studies suggest that alternative forms of expatriation over recent years are becoming an ever more common tool for achieving objectives in the development of the organization and employees used by international companies and in many cases successfully replace classic, long–term solutions. Variety in types of international assignments may be observed in the start–up stages of sales units for new markets and in global organizations with complex, network structures. Nevertheless, it is possible to notice a dependence between the growth of “international HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 50 Joanna Purgał–Popiela experience” of a company and the intensity and multi–directionality of the movement of workers among organizational units found in various countries. There can be no doubt that the beneficial impact of expatriation on the develop ment an international company finds expression in not only the achievement of complex foreign stay objectives, but also in skill in utilizing the knowledge and experience of workers following their return. Prerequisite to this is the capacity to integrate policy and practice in the area of expatriation with the overall strategy for the company’s interna tional expansion, the molding of global careers, and managerial talent management. The above observations apply to both long–term and unconventional international as signments. However, the latter create somewhat different problems that continue to be poorly identified in literature and require further study. Such studies are needed and are, in fact, becoming more and more important due to current tendencies and phenomena as taking place in the environment of businesses, where it should be expected that alter native forms of expatriation will become the new standards. This is fostered by factors such as [Mead and Andrews, 2011, p. 475; Dowling et al., 2008, p. 81; Mayerhofer et al., 2004, pp. 1374–5]: A fall in interest in classic expatriation in Western countries, which have been the most frequent source to date of delegated workers, which is the result of such factors as the growing professional activity of women and the popularity of the dual family model, Changes in expectations with respect to the professional sphere and the career itself (including work–life balance and mobility), especially among the younger generation entering the labor market, The high costs of long–term delegations and the need for their reduction, The development of information technology that sometimes reduces the need for physical presence of the delegated workers or allows a shortening of the duration of the required stay outside the parent organization, Increasingly better access to candidates prepared for global work, and Stress on fields of knowledge, organizational flexibility, the development of an ef ficient communication and collaboration network, growing in line with the internation alization of operations. In connection with the above it should be stressed that there is a need to continue research efforts that will allow for a better understanding of the specifics of the described solutions in the area of expatriation for the support of the development of practice in international companies. Furthermore, what is required is the continued exploration of the configuration of factors determining the objectives, forms, and directions of delegat ing workers that change over the course of company internationalization. HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 Modern Forms of Expatriation in Developing Companies...51 Literature Bartlett C. A., Goshal S., and Birkinshaw J., Editors (2004), Transnational Management: Text, Cases, and Reading in Cross–border Management, Irwin, Boston. Bonache J., Brewster C., and Suutari V. (2001), “Expatriation: A Developing Research Agenda,” Thunderbird International Business Review, No. 43 (1). Collings D. G. and Scullion H. 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Pocztowski A., Editor (2002), Międzynarodowe zarządzanie zasobami ludzkimi [International hu man resource management], Oficyna Ekonomiczna [Economic Publishers], Cracow. Reiche B. S. (2006), “The Inpatriate Experience in Multinational Corporations: An Exploratory Case Study in German,” International Journal of Human Resource Management, No. 19 (9). Rozkwitalska M. (2011), Bariery w zarządzaniu międzykulturowym. Perspektywa filii zagranicznych korporacji transnarodowych [Barriers in inter–cultural management: The perspective of foreign branch offices of transnational corporations], Wolters Kluwer Publishing House – Business, Warsaw. Rymarczyk J. (1996), Internacjonalizacja przedsiębiorstwa [Company internationalization], PWE, Warsaw. Starr T. L. (2009), “Repatriation and Short–Term Assignments: An Exploration into Expecta tions, Change and Dilemmas,” International Journal of Human Resource Management, No. 20 (2). Starr T. L. and Currie G. (2009), “Out of Sight but Still in the Picture: Short–Term Interna tional Assignments and the Influential Role of Family,” International Journal of Human Resource Management, No. 20 (6). HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52 52 Joanna Purgał–Popiela “Zarządzanie ekspatriantami z perspektywy interesariuszy przedsiębiorstwa międzynarodowego” [Expatriate management from the perspective of international company stakeholders], unpub lished report on chartered research by the Chair of Human Capital Management (KZKL) of the Cracow University of Economics, Cracow, 2011. “Zarządzanie grupą ‘expatriates’ w przedsiębiorstwach działających na rynkach międzynarodowych” [Managing the expatriate group in companies active on international mar kets], unpublished report on chartered research by the Chair of Human Capital Management (KZKL) of the Cracow University of Economics, Cracow, 2010. Współczesne formy ekspatriacji w rozwoju przedsiębiorstwa na rynkach międzynarodowych Streszczenie W procesie umiędzynarodowienia działalności firmy, począwszy od ulokowania za gra nicą jednostek odpowiedzialnych za sprzedaż, ekspatriacja staje się bardzo istotnym narzędziem w zakresie rozwoju organizacji na nowych rynkach i jej pracowników, dyfu zji wiedzy, sprawowania kontroli, utrzymania wewnętrznej spójności, etc. Niemniej jej tradycyjną – długoterminową postać coraz częściej zastępują rozwiązania alternatywne. Celem artykułu jest zatem ukazanie klasycznych i niestandardowych form ekspatriacji stosowanych współcześnie w przedsiębiorstwach prowadzących działalność na rynkach zagranicznych w kontekście zmieniającej się orientacji strategicznej, odzwierciedlającej perspektywę organizacji jako całości. Dr. Joanna Purgał–Popiela – Assistant professor with the Chair of Human Capital Management (KZKL) of the Cracow University of Economics, author of several dozen scientific publications, main research interests concentrate on the international and so cial–cultural aspects of human resource management, questions of knowledge and intel lectual capital management. HRM(ZZL) 6-2012eng_Purgal-Popiela_J_37-52
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