South Northants Business Plan : 2015/2016
Preserve : Quarter 1
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
SBP1 1 : Ensure the character of the district is preserved and that all new development is of high quality
SBP1 1.1
Progress the Local Plan and its associated Landscape
Study. Complete the review of village confines
(including those without them – Deanshanger,
Middleton Cheney and Old Stratford)

A Progress Report was considered by Cabinet in June 2015. Two Planning Policy Officer
vacancies are confirmed as permanent posts and one post has been successfully filled. The
second post is currently being advertised . The Options Stage of the local Plan is expected
late Summer 2015.
SBP1 1.2
Work with Economic Development to grow the stock of
available employment land
G

The publication of the South Northamptonshire Business Accommodation Guide was
completed and distributed to key stakeholders. It is available on line as a document and
individual business site pdf. Work is in progress on revamping the online search facility
using data from commercial agents and business rates.
SBP1 1.3
Ensure all development proposals comply with
approved Design Guidance and/or Design Codes, to
secure high quality development
G

All major residential and commercial schemes of strategic significance are required to
produce design codes via S106 or condition. This ensures proposals meet national planning
policy framework requirements to achieve high quality design of development.
SBP1 1.4
Advise on the introduction of a Community
Infrastructure Levy (CIL) and review Developer
Contributions policy.
G

The Examination of the West Northants CIL has concluded and the Inspector Reported.
Committee/Cabinet will be invited to decide whether to introduce a CIL in the September
2015 cycle.
G
SBP1 2 : Protect the built heritage of the district through effective planning, enforcement and conservation
SBP1 2.1
Deliver agreed programme of Conservation Area
Reviews
G

Six reviews were adopted during the quarter :- Silverstone, Yardley Hastings, Marston St
Lawrence, Old Stratford, Croughton and Canons Ashby
SBP1 2.2
Continue to develop Heritage Guidance notes to assist
owners with maintenance and upkeep of historic
buildings
A

This work is scheduled to be completed in Q4 of this financial year
SBP1 2.3
Work proactively with developers on both planning
applications and pre-application enquiries to enable
the speedy delivery of new commercial projects
G

The emphasis is on major planning applications and pre applications and all are on track.
Significant commercial projects approved this quarter include:
8.45MW solar farm at Brafield on the Green
Two B8 distribution warehouses (465,000sqft) at Zone C, Grange Park
Ref
SBP1 2.4
Objective/Measure Definition
Meet local planning performance targets in terms of
speed, determination and appeals
Quarter 1
30/06/2015
DoT
G

SBP1 2.4a
Processing of major applications within 13 weeks
(target 70%)
G*
Actual: 80.95%
Target: 70%

SBP1 2.4b
R
Processing of minor applications within 8 weeks (target
Actual: 56.76%
75%)
Target: 75%

SBP1 2.4c
R
Processing of other applications within 8 weeks (target
Actual: 50.26%
90%)
Target: 90%

SBP1 2.4d Planning appeals allowed against refusal decision
G
Actual: 0%
Target: 40%

Comments on Performance
Performance for major applications significantly exceeded both local and national speed of
determination targets for Quarter 1.
Performance for minor and other applications is currently below the local target as a result of
staff vacancies over the past year (7.0 FTE). Staff have now been appointed to posts and
performance is expected to improve once they start work in July and August 2015. It should
be noted that it will take some time for the current backlog of applications to be determined
and for new staff to become familiar with SNC working practices and policies. The priority
continues to be major applications, conditions applications, prior approval applications and
pre application advice. (All areas where there is either a specific government target, the
possibility of deemed permission or loss of income for failing to meet targets) In the
meantime some limited use of agency staff continues, in order to fill the void and help clear
the current backlog.
Excellent performance achieved with no appeals allowed this quarter
SBP1 3 : Work to preserve and enhance the natural landscape character and environmental quality of the district
SBP1 3.1
Complete the Development Brief for the area to the
west of the A5 at Towcester.
G

The draft Brief was approved for consultation by June Policy Committee. Consultation has
been delayed to coincide with the publication of the Towcester Parking Study.
SBP1 3.2
Prepare a Development Brief for the area of ‘Brackley
West’
A

This work is scheduled for later this year.
SBP1 4 : Work to mitigate the impacts of HS2
SBP1 4.1
Continue to secure the highest level of mitigation to
address the impacts of HS2 as the Hybrid Bill
continues its passage through Parliament and the
Route Planning Forum.
G

SNC secured significant route wide benefits through the petitioning process. The requested
revisions to the design policy will mean that the scheme will need to respect local character
in the design and construction of infrastructure. SNC continue to be actively engaged in the
planning forum.
SBP1 5 : Work with rural communities and villages to help develop and sustain access to local services
SBP1 5.1
Work to accelerate the provision of Superfast
Broadband across the District and thus speed up
delivery of the Northamptonshire County Council/ BT
scheme where appropriate
G

Continued liaison with NCC team to roll out Mobile Infrastructure Plan (involves 2 parishes
within South Northants). Assessment of transmission solutions currently in progress.
Promotion of the Broadband Connection Voucher scheme to local companies including
distribution of leaflets to new Business Rate registrations has been fully supported.
South Northants Business Plan : 2015/2016
Protect : Quarter 1
Ref
Quarter 1
30/06/2015
Objective/Measure Definition
DoT
Comments on Performance
SBP2 1 : Maintain high quality recycling and waste collection services
SBP2 1.1
Provide high quality services for the services which
residents most expect and rely on.
G
SBP2 1.2
Percentage of recycling at 60%
G
Actual: 65.04%
Target: 60%
SBP2 1.3
Residual waste in kgs per household
Target is reduction on 13/14 outturn
G
Actual: 101.81
Target:101.97

A customer satisfaction survey is currently being undertaken and the results are expected in
September 2015. Levels of complaints remain low and the level of missed bins is minimal.

Performance is highest for the first quarter of the year because this is the main growing season
which means we collect a lot from the green bins. The amount collected from the blue bins
remains consistent. Work is planned in Quarter 2 and 3 to try and increase the amount of food
waste collected as this has reduced since the scheme started in 2013.
Residual waste per household remains on track
Number of flytipping incidents
G
Actual: 53
Target: 67

There has been a reduction in flytips and the number of fly tip inspections has increased
resulting in evidence being retrieved in a number of cases.
The target used is comparative data from the same period in the previous year.
Number of Flytipping enforcement actions
R
Actual: 12
Target: 35

Three successful prosecutions through the Northampton Magistrates court and a total of £3829
in fines and costs. There are also a further three files with the Legal Team. The target used is
comparative data from the same period in the previous year.
SBP2 1.4
Become more efficient through shared services and
developing new sustainable income (Trade recycling
etc.)
G

Movement of much of the trade recycling round onto domestic rounds has reduced collection
costs. In addition the growth in trade recycling has reduced disposal costs
SBP2 1.5
Explore using the Localism Act with a view to
becoming a Waste Disposal Agency
G

Moving to a waste disposal authority under the Localism act would result in increased costs and
loss of recycling credits
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
SBP2 2 : Provide a housing advice service that works to prevent homelessness and minimise the use of temporary accommodation.
SBP2 2.1
Increase the use of the private rented sector to meet
local housing need, including a review of the
Council’s Deposit Guarantee Scheme
Number of households living in temporary
accommodation
G

New Deposit Guarantee Scheme policy has been produced. Portfolio Holder has been briefed.
The policy will be considered by Cabinet in September 2015
Actual : 12
There were 12 households in temporary accommodation at the end of June and two homeless
at home. Figures have been consistently low for some months.
SBP2 2.2
Increase partnership working with local letting agents
and landlords and prepare a private sector leasing
scheme
G

The team have had some 1-2-1 meetings with local letting agents to build closer working
relationships. Also a workshop is taking place in August 2015 to review the Private Sector
Leasing scheme, and this will include consideration of current market intelligence supplied by
local letting agents. This is part of the temporary accommodation strategy work.
SBP2 2.3
Establish a Homelessness prevention Fund (using
DCLG homelessness prevention grant monies)
G

The level and source of funding has been established (a budget underspend from 14/15 has
been allocated for this purpose). The policy and procedures associated with the fund are
currently being produced.
SBP2 2.4
Improve multi agency working arrangements to
ensure local residents have the appropriate support to
enable them to sustain their tenancy and prevent
homelessness
G

Housing & Community Development staff have been monitoring County Council work to develop
a Wellbeing Community Interest Company. A report is scheduled to update elected members
for September Cabinet meeting.
SBP2 2.1a
SBP2 3 : Work with partners to provide accessible and affordable recreation opportunities including the development of plans for a new Brackley Pool:
SBP2 3.1
Procure and let a new leisure management contract
for the Council’s leisure facilities
SBP2 3.2
Procure and let a construction contract for a new
Brackley Pool co-located with Brackley Leisure
Centre
G
G

SNC and CDC are working together to procure a new leisure management contract with the aim
of making financial savings to the contract. Dialogue is progressing well and the deadline
agreed for bid submissions to go to the last stage. Final date for bids is 10 July 2015 and
shortlisting will take place mid /late August.

As part of the procurement of a new leisure management contract bidders are being asked to
submit a Design, Build, Operate and Maintain contract. Therefore whoever secures the leisure
management contract will also manage the new build phase for swimming facilities at Brackley
Leisure Centre with SNC financial backing and contractor investment potentially delivering a
much needed new swim offer for the town of Brackley
Ref
SBP2 3.3
Objective/Measure Definition
Review skate-park provision for Brackley following
clarification of Brackley Pool and Leisure Centre site
implications which arise out of the 2014 procurement
process for a new pool and leisure management
contract
Quarter 1
30/06/2015
G
DoT

Comments on Performance
Brackley Town Council have asked if the Council would consider providing land at Brackley
Leisure Centre to accommodate a purpose built concrete skate park. Once a decision is made
on the siting of the pool, available land on the site can be considered for a skate park. Early
suggestions are that the rear of the Brackley Leisure Centre would be an ideal setting for a 3G
Astroturf pitch which could impact on the available land left for a skate park. Decisions will not
be made until the end of the year.
SBP2 4 : Work with partners to support financial inclusion and effectively delivery of the welfare reform agenda
SBP2 4.1
Deliver the objectives of the Welfare Reform project
including Universal Credit, Council Tax Reduction
Scheme, Business Rates localisation and Single
Fraud investigation Service (SFIS)

A project team has been established to look at the implementation of Universal Credit. The
Council Tax Reduction Scheme for 2016/17 is currently under consideration with the first report
going to Members on 29 July 2015.

The Debt and Money Advice service continues to be very much in demand and this is expected
to increase following the decommissioning of supporting people by NCC. 16 new referrals were
received in June with 112 live active cases. As at June 2015 the team has secured financial
gains of £1,530,951 for SNC residents. A review of the workloads has taken place and we are
in the process of recruiting an Admin Officer role on a temporary 9 month contract. This will
allow the debt assistant to take on more detailed cases and will allow for a review of the admin
functions for the team.
G

A project team has been established to consider the implementation of the Universal Credit at
SNC. Work has already started on arranging Personal Budgeting Support under a Citizens
Advice Bureau (CAB) contract and a meeting has been arranged with DWP (Dept of Work and
Pensions) to discuss funding. An action plan will be available in August 2015.
G
SBP2 4.2
Monitor and develop Debt and Money advice service
for residents
SBP2 4.3
Prepare a plan for future delivery of the council’s role
in Universal Credit including a partnership framework
SBP2 4.3a
Average time taken to process new claims and
changes for HB
G
Actual: 6.1
Target: 8

Performance continues to be good despite the challenges of the new DWP incentives such as
RTI and FERIS, welfare reform and the implementation of Universal Credit.
SBP2 4.3b
Average time taken to process new Housing Benefit
claims
G
Actual: 11.5
Target: 15

Although performance is good a project is being considered for the month of August to improve
this further
G
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
SBP2 4.3c
Average time taken to process change in
circumstances
G
Actual: 5.3
Target: 7

Performance continues to be good.
SBP2 4.4
Number of covert surveillances applied for
G

No covert surveillances requested during the quarter
SBP2 5 : Work with partners to ensure our communities are safe.
SBP2 5.1
SBP2 5.1
SBP2 5.1f
Support and use the Community Partnership Unit in
targeted and effective community safety and ASB
activities
Number of ASB incidents reported to the Police for
the Safety Partnership area
No of rural crimes in South Northants area
G
G
Actual: 1172
Target: 1363
G
Actual: 462
Target: 488


The Community Partnerships Unit continues to convene the anti-social behaviour action group,
which co-ordinates a multi-agency response to problem individuals and the two Joint Action
Groups, which address problem locations. Recorded anti-social behaviour fell slightly in the first
quarter, from 4571 offences in 2014/15 to 4503 for the twelve months to the end of June;
comparing the figures for the first quarter of the year there is a drop from the same time last
year.
The 5% rise in recorded anti-social behaviour over the course of 2014/15 was the first increase
for some time: records show a peak of 10433 for 2006/07, with reductions each year until
2014/15.
This year a new definition has been adopted across Northamptonshire: crime types of theft
offences (burglary, vehicle crime, shoplifting, bicycle theft, theft from the person and all other
theft), robbery, criminal damage, arson or wildlife crime at a farm or farm building anywhere in
Northamptonshire or in one of the defined rural wards. Within the Partnership area all but six
wards are classified as rural under the agreed definition: only Brackley West, Grange Park and
the four wards of Daventry are not so defined.
The Partnership has agreed a target of a 10% reduction in 2015/16
The Rural Forum continues to be strongly supported and the field trials of the new CCTV units
have been successful and there is now a waiting list for these with rural businesses; we have
purchased a further five units and will be deploying those shortly. This is a development of our
continuing work to improve physical security to properties in rural locations.
Ref
SBP2 5.2
Objective/Measure Definition
Work proactively with food and other business
premises on a prioritised risk basis
Quarter 1
30/06/2015
DoT
Comments on Performance
In accordance with the Food Standards Agency code of practice a Food Safety Work plan has
been drafted and approved by Council. Implementation is on track.
G
SBP2 6 : Provide support to ensure the voluntary sector and local communities are able to contribute to the health and wellbeing of the district.
SBP2 6.1
SBP2 6.2
SBP2 6.3
Work with appropriate Agencies to address parking in
the District
Work with partner agencies to mitigate as many of the
effects as possible of NCC funding withdrawal to support
those in greatest need who were previously supported
by NCC-funded services and review any increased
demand on Council services
Tailor the activities of the South Northants Health and
Wellbeing Forum (H&WB)to multi-agency activities
with the greatest benefit.
G

Stage 1 of the South Northants Parking Study was completed in June 2015. The report and its
17 recommendations will be presented to Cabinet on 13 July.
G

The Health and Wellbeing Forum was held on 23 June 2015. NCC presented the details of the
Wellbeing Community Interest Company. A Development Day was also held with the Voluntary
Organisations to exchange information with a view to mapping services in South Northants.

Meeting held with South Northants Homes, NCC Public Health, SNC Leisure, NSport, and
SNVB to explore potential joint working. SNH are carrying out a survey of residents, Public
Health offered support for falls prevention and SNVB are identifying potential project funding.
Nene Clinical Commissioning Group is offering Making Every Contact Count training to
community organisations. This opportunity has been circulated to H & WB Forum members.
Towcester Area Door to Door community car services held their 25th anniversary in June and
are working with Communications to promote the scheme and recruit more drivers.
G
South Northants Business Plan : 2015/2016
Secure a prosperous and sustainable future : Quarter 1
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
Secure an adopted Development Plan for the District which sets out a framework for appropriate economic, infrastructure, social and housing growth
SBP3 1.1
Implement the Joint Core Strategy and maintain a 5 year
housing land supply.
G

The Five Year Land Supply Report will be considered by July Policy Committee. The Council considers
that it can demonstrate a land supply figure in excess of 7 years.
SBP3 1.2
Once agreed that s106 payments are made from the
Urban Extensions to South Northamptonshire Council
(SNC), establish a Town Fund for each Town.
G

The Town Funds will be established when the triggers in the S106 agreements are reached.
SBP3 1.3
Influence the development of the next Local Transport
Plan prepared by Northamptonshire County Council (NCC)
including:- a) developing the A43 Partnership with affected
Parishes to secure action by the Highways Agency to
address dangerous junctions and b) working with NCC to
address congestion on the A508 at Northampton, Roade
and Old Stratford.
G

SNC is actively engaged with colleagues at NCC Highways. Current issues being discussed include
parking enforcement and the Towcester Relief Road. SNC will continue to respond to all relevant
stakeholder consultations.
SBP3 1.4
Work with the Highways Agency on the development of
Route Strategies for both a) the A43 and b) the A5,
working with the A5 Partnership, and use the A5 strategy
to input into forward planning by the Highways Agency
G

SNC continues to work closely with Highways England in support of their route strategies. Current
discussions focus on the A5, A43 and Towcester Relief Road.
SBP3 1.5
Continue to contribute to SEMLEP on the development of
its Transport Strategy to inform the decisions of the Local
Transport Board.
G

SNC is actively engaged on transport issues across the region and SNC Officers sit on Transport and
Rural Groups. A transport poverty project is due to commence in July.
SBP3 1.6
Strengthen the evolving relationships with local planning
and highways authorities in neighbouring districts and
counties respectively.
G
SBP3 1.7
Undertake a strategic review of the commercial land sites
available within the District and consider the opportunities
and merits of purchasing that land on behalf of the District.
G
Officers are actively engaged in West Northants and SEMLEP areas. Regional engagement by officers
has contributed to success in securing £7.6 million in infrastructure funding for roundabout upgrades on the
A43 (Tove and Abthorpe).

Audit of commercial sites completed with Business Accommodation Guide. Review to be incorporated in
the Local Plan.
SBP3 1.8
Develop and consider a feasibility study outlining the
options for the provision of a shared-equity housing
scheme within the District including the potential for
accessing public-sector shared-equity funding and crowd
funding.
G

High level feasibility work has been completed to enable elected members to consider council-led delivery.
The Portfolio holder has been briefed and a meeting has been arranged with the leader. It is anticipated
that a report will be considered by Cabinet in October 2015.
Implement the Towcester and Brackley, Masterplans
SBP3 2.1
Continue to implement the Action Plan in the adopted
Masterplans for Brackley and Towcester
G

The latest workstrand is the District Parking Study which reviews both towns in stages.
SBP 3 3 : Secure investment at Silverstone employment sites including the delivery of the Masterplan to support the growth of high technology company clusters
SBP3 3.1
Assist the delivery of appropriate employment sites to
create the ‘uplift’ in business rates to underpin the
Council’s financial stability
G

Work is progressing on the production of online promotional information on each of the key emerging
employment sites in the district, building on from the publication of existing sites.
SBP3 3.2
Promote sites to the UKTI for both I) external inward
investment and ii) growth by SNC companies
G

Discussion is in progress with UKTI Partnership Manager to arrange a South Northamptonshire tour for the
UKTI Fast Track team to increase awareness of the district employment sites.
SBP3 3.3
Market the availability of business advice to local
companies and advise them on the economic development
aspects of development proposals
G

Business advice is provided via the Enterprise Club. Increased working with business Rates to support
businesses applying for rate relief. Current contract with University of Northampton has been extended
pending the outcome of Employment Regional Development Fund (ERDF) to run business advice and
grant scheme alongside SEMLEP Velocity to target advice and financial support in rural areas across
south Northamptonshire and Cherwell. Continued input into economic development aspects of
development proposals most recently including Co-operative site and Local Labour Strategy condition of
Prolongis Pineham expansion.
SBP3 3.4
Work to strengthen the High Performance Enterprise
(HPE) cluster focussed on Silverstone following the
purchase of Silverstone by MERC and the commencement
of the Silverstone Planning permission
G

Participation with and stand at recent "Driving Technology Change" event at Silverstone. This event is a
showcase for the HPT sector and involves major investors from the industry.
Promote sustainable economic growth and tourism to support the District economy
SBP3 4.1
Implement the LGA Economic Collaboration Project to
establish a new framework for supporting business
relationships in collaboration with Cherwell, Stratford -onAvon and Aylesbury Vale District Councils
SBP3 4.2
Influence SEMLEP and NEP to ensure their strategy and
actions reflect the economic objectives of South
Northamptonshire District Council.
G
G

Work on implementing the recommendations of Economic Collaboration Project is currently incorporated in
the Economic Development Service Review and workstream 9 - Services for Business

The ED team continue to work with both LEP's on a range of specialist areas to provide an influencing role
on the provision of their services supporting the objectives of SNC. These include HPT, Creative and
Cultural, Inward Investment and Rural Support. SNC played a key role in the recent Better Business Event
at Towcester Racecourse with SEMLEP to ensure Business Services delivered by regulatory bodies are
more business focussed.
SBP3 4.3
Use the recent Employment Land Study to promote the
take up of available sites and premises with site promoters
and UKTI.
G

Employment Land Study has been used as a key information source for the development of the recently
publicised Business Accommodation Guide.
SBP3 4.4
Work with MEPC on the development of Silverstone Park
and strengthen the wider High Performance Engineering
cluster in the District.
G

Recent commitment to participate in HPT cluster study of South Northamptonshire, Cherwell and
Aylesbury in partnership with MEPC and Barclays.
SBP3 4.5
Continue to support the growth of new local companies
through the South Northamptonshire District Council
Enterprise Club
G

The Enterprise Club has worked with 19 businesses during this quarter. The contract has been extended
with the University of Northampton to extend the Club pending the outcome of the ERDF bid to deliver
enhanced business support service over 3 years.
SBP3 4.6
Develop our Business Networks to promote local
purchasing
G
SBP3 4.7
Continue to work with Northamptonshire County Council
and BT to secure Superfast Broadband connections to
Business sites across the District and promote business
take up.
G
SBP3 4.8
SBP3 4.9
Undertake projects in the rural parts of the District through
the LEADER programme to help strengthen the rural
economy.
Continue to promote the District as a place to visit jointly
with local attractions.
Completion of consultation on Local Labour Strategy at Pineham Expansion including use of local
purchasing by developer.

RE - supplied NCC with latest full postcode listing of the South Northamptonshire Business Parks
G

Membership of Local Action Group which was recently hosted at SNC. Awaiting confirmation of contract
and Managing Authority will then be in a position to promote and award grants. SNC has offered to act as
host for grants officer when appointed which will provide income and an opportunity to improve awareness
of the local area and business networks to maximise take up by local businesses.
G

Submission of EDRF bid to create Destination Management Organisation to deliver tourism support to
local attractions.

Successful delivery of the 2015 Food and Drink Festival at Towcester Racecourse supported by SNC. The
event was attended by over 8,000 visitors and the Economic Development Team had a popular stand over
the weekend handing out many local tourist guides. All businesses in the SNC "Taste for Seasons" guide
were contacted to encourage them to participate in future years and advise them of bursary spaces for
local producers.
SBP3 4.10
Take further steps to strengthen the Food and Drink
cluster in the District
SBP3 4.11
Roll out the Tourism App. to Cherwell, Stratford-on-Avon
and Aylesbury Vale District Councils as the start of a
commercial venture for South Northamptonshire Council.
A

Publicity material including the Tourism App for Cherwell is to be incorporated into the work of the joint
Destination Management Organisation (DMO) which is the subject of a recent EDRF bid. If the bid is
unsuccessful the app will be developed through ED resources alone. Aylesbury Vale DC were part of the
discussions for a joint DMO but have opted for their own DMO progression through BTV LE. Stratford
have an existing DMO and the option of an app for this area has not been developed as yet.
SBP3 4.12
Explore the opportunity to join the successful Heart of
England Destination Management Organisation led by
Stratford-on-Avon District Council
A

At present ERDF bid has been submitted via SEMLEP for a joint DMO for South Northants and Cherwell.
If successful the DMO will remain separate to Stratford with the option of joint project based working and a
possible long term strategy to create a Heart of England DMO to improve sustainability and resilience.
G
Work with local employers and education providers to maintain low unemployment levels across the District
SBP3 5.1
Maintain the successful Jobs Clubs in the towns and
villages of the District.
G

184 visitors to the Job Club this quarter. Service is offered rurally as part of the SNVB roadshows but none
have been delivered by SNVB this quarter. Work in progress on improving the Job Club through ESF bid
with match funding sought from New Homes Bonus Grant funding.
SBP3 5.2
Work with local companies to extend the successful Jobs
Match service and undertake local recruitment campaigns
with occupiers of major development sites.
G

Job Match service has supported 20 people during this quarter with 14 finding employment. Further
support to add resilience to the service is the subject of a developing ESF bid with match funding from New
Homes Bonus
SBP3 5.4
Explore the opportunities to collaborate with Cherwell
District Council on the Jobs Club/Jobs Match service.
G

This exploration is part of the current service review and joint ESF bid to appoint a full time co-ordinator
across both areas for 3 years to add capacity and reliance to the existing service in South
Northamptonshire and extend across into Cherwell.
Deliver regulatory services that are efficient, and well regarded by business customers
SBP3 6.1
SBP3 6.2
Build on the Council’s “Better Business” approach to
provide further support to new and existing businesses
Promote the Better Business initiative as a means of
supporting local businesses with proactive services.
G
G

Organisational Awareness Days planned for October (exercise to bring together all business services and
break down silos); all statutory services on track ; cross authorisation in progress so that there is increased
resilience between authorities.

Now fully engaged in SEMLEP Better Business For All (BBFA) and event held in June with Regulators.
Business survey about to be launched. NEP Business Steering Group review in August 2015.
Environmental Health and Economic Development Toolkit submitted to Better Regulation Delivery Office
(BRDO) and waiting for approval to allow £5k funding claim. Trialling better correspondence which will be
easier for businesses to understand.
Work with partners to deliver a mix of high quality affordable housing in appropriate locations to meet local need
G
The Strategic Housing Team continue to work hard to enable the delivery of new affordable housing. This
quarter the Council has concluded the facilitation of the transfer of 8 Watling Street, Towcester from
English Churches Housing Association to Guinness and work on the scheme is progressing.
SBP 3 7.1
Increase delivery of affordable housing above current level
and invest in affordable housing initiatives
SBP3 7.1a
No of affordable homes delivered
SBP3 7.2
Investigate and report on the level of local need and
delivery options for intermediate tenures, including selfbuild homes
G

High level feasibility work has been completed to enable elected members to consider council-led delivery.
The Portfolio Holder has been briefed and a meeting has been arranged with the Leader. It is anticipated
that a report will be considered by Cabinet in October 2015.
SBP3 7.3
Identify the full range of housing need in rural areas and
secure exception sites to meet local need
G

Findings of the district-wide housing need survey have been analysed and a summary report produced.
The summary report is currently being considered by the Portfolio Holder.

Actual: 35
During this quarter 35 new affordable homes have been completed. The split is 24 affordable rented units
and 11 shared ownership properties. The team have started work on one viability assessment.
South Northants Business Plan : 2015/2016
Enhance : Quarter 1
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
SBP4.1 Provide customers with high quality, accessible services through the most cost effective means
SBP4 1.1
Liaise with HM Land Registry to ensure a smooth hand over of the
Local Land Register search service with a minimal impact on
customers (this is subject to the relevant provision in the Infrastructure
Bill becoming law and the transfer of the function being timed for
2015/16 which is currently uncertain).
SBP4 1.2
Implement the new HR strategy and action plan to ensure that through
our employees we provide customers with high quality accessible
services.
SBP4 1.3
Implement the new ICT strategy to deliver more accessible services to
the public
SBP4 1.4
Standardise and harmonise ICT business systems within all services
to reduce the costs of providing services.
G
G
G
G

Initial meeting with HM Land Registry to discuss transfer timing and data requirements
scheduled for July.

The new HR Strategy is being implemented with the OD elements of the strategy which now also
forms part of the Transformation Working Programme.

The ICT Strategy was endorsed by all three councils in April 2015 and identifies three key
workstreams which will ensure that customers receive high quality value for money services and
officers are able to work flexibly from a time and place of their choosing, known as Location
Independent Working.

The ICT Strategy has two key workstreams in these areas. These are underpinned by a
corporate work programme signed off by the Joint Management Team (JMT) which supports the
standardisation and harmonisation of systems in line with the Transformation agenda. The
workplan has been drafted and will be going to JMT in August 2015.
SBP4.2 Improve our internal and external communications with local residents
SBP4 2.1
Continue to raise awareness of, and increase the use of, social media
for communicating Council business with residents, visitors and
businesses
SBP4 2.1a
Number of Facebook likes
SBP4 2.1b
Number of Twitter followers
SBP4 2.2
Continue to develop our business focused communications by working
with the Economic Development Team using a variety of channels

The team continues to use social media to promote a wide range of messages, initiatives and paid
for services.
During the next quarter greater focus will be to promote the support provided by SNC to the local
community through Grants Panel. A message matrix to communicate this has been developed
and will be rolled out during the summer.
G
Actual: 1952
Target: 1935

Facebook followers continue to increase organically, further education on how to use social media
as a promotional tool is being communicated to service areas - who, if budget is available could
benefit from this form of communication. Paid for promotion will also see an increase in the
number of "likes".
G
Actual:1613
Target: 1789

As with Facebook followers continue to grow organically. During the current year we will look to
integrate the Twitter feed on to the SNC website which should promote awareness of the channel.
G

A communications officer meets on a regular basis with Economic Development team to capture
all the initiatives, events and services that need promoting on a monthly basis.
G
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
Comments on Performance
DoT
SBP4 2.4
Update the Council's Website
G

We are in the initial stages of putting together a Project Brief/Business Case to detail the
requirements, scope and deliverables of the project working with Comms to get an understanding
of expectations and to understand the overlap with the Channel Shift project. A Project
Brief/Business Case is expected to be signed off towards the end of September/early October
SBP4 2.5
Review our strategic approach to external publications and branding
A

There are still some concerns that the move to The Forum, a bright modern building and the SNC
brand, which is heraldic and old fashioned, could be at odds with each other. During this financial
year the views of the Communications Panel will be sought on what approach should be adopted.

SNC's budget setting process is communicated through a variety of channels and views sought
from the general public. Comments, questions and feedback are reported on with responses
provided to individuals as necessary. During this financial year it will be important to
communicate the services we continue to provide to local residents and businesses despite the
cuts tom public sector funding.

In Brief and the Members Bulletin continue to be produced on a fortnightly basis and
communicate corporate messages to staff and councillors. During the year a review of the
effectiveness of these forms of communication will be undertaken. In particular feedback from
Members will be sought.
SBP4 2.6
Extend our approach to budget consultation with the public and local
businesses.
SBP4 2.7
Develop and implement proposals for improving internal
communications amongst staff and members
G
G
SBP 4.3 Explore opportunities to reduce our costs through joint working, partnerships, alternative service delivery models and funding sources
SBP4 3.1
Provide or secure the provision of the necessary professional advice to
ensure that any new service delivery models are established on a
sound legal and financial basis and have the appropriate elected
member participation to ensure a sound approach to governance
G

Professional legal advice secured.
SBP4 3.2
Continue to adopt a strategic and joined up approach to the
procurement of goods and services on behalf of the Council and its
partner Councils
G

This is delivered through the procurement strategy and action plan which is delivered through the
Procurement Steering Group
SBP4 3.3
Develop and consider proposals that explore the potential for widening
the range of public services provided by South Northamptonshire
District Council

The work stream under the Transformation Programme will develop a draft commercial strategy
for the councils and seek to develop new ways of working (including the use of alternative models
of service delivery such as council owned companies) to maximise opportunities to develop
income sources from opportunities such as the commercialisation of current services or new
opportunities including assets.
G
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
DoT
Comments on Performance
SBP4 3.4
Take all opportunities to submit bids for external funding
G

Secured £185,802 from second homes funding from the County Council for expenditure on
various projects for the benefit of the community under the agreed themes of Employment and
Volunteering and Health and Wellbeing. The projects are still to be finally agreed.
SBP4 3.5
Develop options and proposals that address the potential for selling
Council services to the local community and other public sector
organisations
G

On track - proposals planned for Autumn 2015
SBP4 3.6
Undertake an Asset Management Plan Review
G

A report is being prepared and will be presented to Members in September 2015.
SBP 4.4 Deliver a rolling five year business strategy, medium term financial plan and capital programme that ensures the Council
prudently manages its finances and is resourced to deliver its strategic priorities
G

An Update of the medium term financial position will commence in the Summer of 2015, which
will also make preparations for shortfalls in future years.
Percentage of Council Tax collected
G
Actual: 31.14
Target: 30

Performance is on target
SBP4 4.2b
Percentage of NNDR collected
A
Actual: 29.34
Target: 30

Plans in place to bring recovery back up to target.
HR001/2/3
Sickness Absence - average days lost per full time equivalent (FTE)
(Note: cumulative throughout year : full year target 8 days)
G
Actual: 2.00
Target: 8.00

1.4 days per FTE Short term absence
0.6 days per FTE long term absence
SBP4 4.1
Review the medium term financial position and make preparations for
any shortfalls in future years in advance
SBP4 4.2a
South Northants : 2015/2016
Programmes - Quarter 1
Ref
Programme
Quarter 1
30/06/2015
Comments on Performance
Place Programme
SPP01
Moat Lane - Regeneration
G
The phase two regeneration design phase is currently being progressed by Colin Clayson Developments. Running alongside
this design activity are detailed negotiations, Colin Clayson and MSIL, which will formalise a contract for Colin Clayson to
assume full responsibility for the development of this phase of regeneration. Pending viability testing, and final legal
agreements it is intended that phase two works will commence before the end of this year. Further details as to the
arrangements for this phase will be reported initially to the Moat Lane Project Board .
SPP03
Silverstone
G
The Council continues to engage with MEPC and the Circuit on the implementation of the adopted Development Brief and
Planning Permission. The utilities are scheduled for being improved and in place by Spring 2017 and MEPC are investing in
the building of the current estate to attract a growing number of High Performance Engineering businesses to the development
area
Transformation Programme
TP01
ICT Infrastructure &
Applications Standardisation and
Harmonisation
G
The high level ICT work programme will be presented to JMT in September 2015 for their feedback and comments. There are
three key work streams of ICT Standardisation, Harmonisation of Business Systems and On-line Services .
ICT Standardisation - 2015/16 projects
Communications - Extend MS Lync telephony to CDC and support increase of video conferencing to reduce non-productive
time spent travelling. Implement Lync for IM, Presence and Conferencing at SDC.
Lync Telephony has been implemented at SNC and rollout to CDC will shortly commence. It is recommended that a
programme to increase the use of video conferencing is put in place with ICT supporting the technical implementation and
support . ICT are improving the current video conferencing audio facilities and these should be available in mid September
Remote Access - In 2015/16 this will be standardised across all three sites to Citrix which has been deployed at SNC
Email Archiving - extend email archiving solution in place at SDC to improve speed of email system and ensure full
compliance in respect of Freedom Of Information, Data Protection Act, etc.
Mobile Telephony - replace blackberry's with Windows (currently c100) by 31st March 2016
Disaster Recovery - Review and recommend appropriate options to implement common approach for CDC/SNC/SDC which
delivers value for money resilient services in the event of an outage at CDC/SNC/SDC. Report to JMT in September 2015.
Harmonisation
L&P Harmonisation - programme plan and implementation timetable being finalised
Joint Financial Management System goes live at SDC in October and in April for SNC and CDC
Joint HR/Payroll System CDC/SNC meeting with Northgate and business users to devise project plan in September 2015
South Northants : 2015/2016
Programmes - Quarter 1
Ref
Programme
Quarter 1
30/06/2015
Comments on Performance
EDRMS
Complete the programme plan and implementation timetable for the EDRMS with formal procurement in December 2015 after
workshops with services to clarify which common processes will underpin the new harmonised programmes.
A separate programme plan will be developed and presented to JMT for approval after workshops with services at 2nd
meeting in October 2015.
TP02
Channel Shift (including paper light and
EDRM)
G
TP03
Harmonisation of Terms
& Conditions
G
The Harmonisation of Terms and Conditions is being dealt with through parts of the OD programme of works where
appropriate and where not will be looked at on an individual basis i.e. policies and procedures are being audited to determine
what needs updating and when.
TP04
Organisational Development (OD)
G
The Competency Framework Draft is currently going through the democratic process which it is hoped will be completed in
August 2015 when the first aspects of the framework can be rolled out. An action plan is also being developed to look at other
policies and procedures to determine what will be done next.
On-line Service Delivery - Deliver new transactional websites for CDC/SNC
Work to produce the project plan with confirmed scope and deliverables of the project is underway in conjunction with
CDC/SNC Communications Manager and Project Manager for Channel Shift to ensure the new websites deliver on
transformational and customer requirements. Workshops will be supported to ensure that customer and business
requirements are delivered and the full project plan will be presented to JMT at the 1st meeting in October 2015 for their sign
off.
South Northants Council : 2015/2016
Equalities - Quarter 1
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
Direction
of Travel
Comments on Performance
Theme 1 : Fair Access and Customer Satisfaction
SEQ1 1.1
Maintain the number of CSP 'Have your Say'
consultations and analyse results.

The stand alone Have Your Say Days have been stopped as there are not the resources available to support them.
Some have been completed in partnership alongside days of action but days of action have shifted to enforcement
so this is no longer appropriate. The numbers returned last year were so small that no meaningful information was
obtained. This Equality Objective is now closed.

The Consultation and Engagement Officer will be running a Connecting Communities event to strngthen the
communities in Brackley. The event is planned for Saturday 24 October at the Town Hall. Partners involved in the
preparation include local police representation, the town council and multiple volunteer groups to develop a plan
for the day. It will be an open event for all ages but mostly aimed at over 35's; we will cover Housing Needs (South
Northants Housing); Universal Credit and Pension Wise (CAB); Alcohol & Drug Awareness for the over 40's
(isolated drinking & Drug taking). The Waste Survey results (from the SNC survey currently active) will be
displayed and a team member will attend to educate and communicate the aims; the Sports Development team will
attend to outline schemes for young & old. The Police (Volunteers) and the Volunteer Centre (snvb) will be there to
try to raise awareness of their services and recruit. Currently working with Community & Development Manager to
ensure we share ideas, contacts and best practice whilst making this a successful event for the community we
serve.
SEQ1 1.4
Run two themed Connecting Communities events
within South Northamptonshire
SEQ1 1.5
Establish a planned yearly programme of service and
policy consultations
G

The newly appointed Consultation and Engagement Officer is planning work with Heads of Service, identifying their
needs for consultation and engagement for this financial year. Work has progressed with the Waste & Recycling
Team developing a waste collection survey that is currently live (ends August). Meetings are set to take place to
work alongside the Economic Development Team and also the Sports Development team.
SEQ1 2.1
Monitor the volume of complaints received that are
about accessing services or discrimination
G

No complaints received during Q1 linked to discrimination
SEQ1 2.2
Create a joint Community consultation and
Engagement Strategy
G

The Consultation and Engagment Officer is investigating the options and gaining a thorough understanding of the
ways that we currently consult and engage with the public we serve. The Joint Strategy is being developed for the
two councils with two separate Action Plans to illustrate the differences and distinct features of the two areas.

One of the actions in the UC project plan is looking at access, digital inclusion and communication. We are going
live with UC in November so have some time yet. Progress to date:
We have negotiated an SLA with CAB to deliver personal budgeting support for UC customers. CAB can also offer
digital support for customers. CAB are co-located in the Forum now.
We will be offering UC awareness events for customers and partners - likely to be October.
We are working very closely with DWP on the implementation of UC including comms and attendance at forums.
We have been working with South Northants Homes on preparing g people for UC and this will be developed and
offered to other RSLs.Credit union is in place in South Northants and we are continuing to develop this.
SEQ1 2.3
Ensure residents are ready for Universal Credit and
support access
G
G
Ref
SEQ1 2.4
Objective/Measure Definition
Repeat the Customer Satidfaction survey undertaken
in 13/14 to compare satisfaction levels "before" and
"after" in relation to The Forum
Quarter 1
30/06/2015
Direction
of Travel
G

Comments on Performance
The survey is scheduled to be carried out in Autumn (Sept - Oct) as the business wanted the community to get
used to the services being moved and allowing a bedding in period. The survey will be carried out by the
performance team as normal.
Theme 2 : Building Strong Communities
SEQ2 1.1
SEQ2 1.2
SEQ3 2.1
Work with Health and Wellbeing Forum to develop
local priorities and deliver Action Plan.
G
Support Voluntary and Community Sector through the
Community Development Grants Scheme and New
Homes Bonus Grants Scheme
G
Continue commitment to Northamptonshire Military
Covenant by improving engagement, links and
relations between military personnel, their families,
veterans and residents of South Northamptonshire
G



Health and Wellbeing Forum regularly review Public Health statistics and Joint Strategic Needs Assessment. Any
issues are norted and actioned where appropriate.
South Northants Council supports the local voluntary and community sector through four different Community
Grant Schemes. Community Development Revenue and Capital funds are available along with New Homes Bonus
funding that is split between local community grants and the voluntary and community sector.
36 groups have been supported with £139,320 of funding to support projects such as revenue funding towards
community transport schemes, local infrastructure support and capital funding towards improvements to local
sports facilities and new play equipment for playing fields.
The Community Development Manager attends County Group meetings next scheduled 27 July. Armed Forces
Flying the Flag day hel at The Forum on 22 June
Theme 3: Positive Engagement and Commitment
SEQ3 1.1
Increase access to leisure & recreation opportunities
through development of outreach work
G

Continue to work with various partners to deliver activities in a number of locations. Girls football and walking
football are now being delivered in partnership with Serco.South Northants Leisure Trust and Towcester FC.
Centre Screen cinema is taking place in a number of village.
SEQ3 1.2
Work with secondary schools to promote employment
opportunities for summer play activities
G

As part of our work to encourage local students to gain summer work on our activities we e mail details of work
opportunities to all the secondary schools and the School Sport Co-ordinator. Former Sponne school students now
at university have gained positions for the summer.
SEQ3 1.3
Work with partners to deliver the Youth Activators
project which provides activities for summer play
activities
G

The Youth Activator Prroject has been running for 18 months and regular sessions are provided in Towcester and
Brackley as a well as a further 10 sites across the district. Sessions include dance, dodge ball, skate jan sessions
and football.
SEQ3 2.2
Ensure positive engagement with older residents of
South Northamptonshire. Engage with local residents
and organisations supporting older generation and
promote consultation and engagement opportunities
and activities.

The Strengthening Communities event on 24th October will be aimed at the older generation. The Consultation and
Engagement Officer is meeting with Age UK Northamptonshire to see what other opportunities there are working
with South Northants Housing and the Volunteer Centre. The plan includes investigating further opportunities within
the Consultation Strategy Action Plan.
G
Ref
Objective/Measure Definition
Quarter 1
30/06/2015
Direction
of Travel
Comments on Performance
SEQ3 2.3a
Establish a "Hard to Reach"consutative forum
A

There are currently no engaged mechanisms for this in place at present. The Consultation and Engagement Officer
is working within the Council and also with our partners to see how we can approach this. It maybe that we offer
'all' inclusive events (such as the Strengthening Communities) as the opportunity to contact 'harder to reach
groups' as one mechanism, and the other method would be to run smaller consultation groups within the service
areas or residential areas of hard to reach groups. Quarter 2 will see the development of this action.
SEQ3 3.1
Review the procedure and policy for Hate Crime
reporting
G

South Northants Council currently has a hate Crime reporting process but it is unknown how widley this has been
comunicated and staff are aware of. It is planned for Q's 3 and 4 to review this procedure.
SEQ3 3.3
Organise two Knowing Your Community events for
employees, Members and Partners
G

See it Report it' staff briefings will be taking place during Quarter 2. This follows the launch of 'See it Report' at
Cherwell. This series of briefings will cover anything and everything to do with safeguarding. External speakers
present the briefing tailoring the message to the local area and concerns.
Theme 4 : Demonstrating our Commitment to Equality
SEQ4 1.1
Publish South Northamptonshire District Council’s
workforce profile
G

This is an annual piece of work and will be completed in Q 3
SEQ4 1.2
Monitor report and publish results from the Equality
Scorecard
G

The Equality Scorecard Report has been included within the Councils quarterly performance reporting to the Joint
Management Team and Members. The Equality Scorecard will then be published on the Councils Equality internet
page.
SEQ4 1.3
Review Equality Impact Assessment (EIA) Rolling
Plan and Equality Action Plan.
G

The annual review has taken place on the Equality Action Plan which has been refreshed to 2015-2018 and the
Equality Impact Assessment 3 Year Rolling Plan. This has been reviewed in line with Service Plans for 2015/2016.
Once the documents have been fully signed off as part of the 2014/2015 Equality Programme Annual Report they
will be published on the Councils Equality webpage.
SEQ4 1.4
Continue to publish all completed Equality Impact
Assessments (EIA)
G

EIA's will be published as and when complete.
SEQ4 2.1
Annual Equality Self -Assessment and development of
improvement programme
G

Due in Q4
SEQ4 3.2
Provide Fair and Aware Training for Councillors
G

Corporate Policy Officer has linked with Democratic Services to ensure this is included on the 15/16 Members
Training Plan
SEQ4 4.1
Review membership of the E-Corporate Equality
Steering Group and activate E-quality Steering Group
to support performance and legislation requirements
G

Due to commence in Q2