S SO OS SU UM MII H HO OM ME E IIN NS SPPE EC CT TIIO ON NS S T TR RA AIIN NIIN NG GM MA AN NU UA ALL G GU UIID DE E A AS OC SE CIIE EN ET ND TYY DO OR RS SE ED DB BYY T TH HE ES SO OU UT TH HA AF FR RIIC CA AN NS SO O OF FH HO OM ME E IIN NS SPPE EC CT TO OR RS S ((S SA AS SH HII)) You have chosen the home inspection profession as your new career and business respectively. Getting into the field was the first and easiest step. This Training Manual and the way in which you will be instructed, comprises the next and most difficult step. Forget anything you have heard or learned about the Home Inspection business and profession and clear your mind of all pre-conceptions. Now, welcome to the start of the rest of your life. Please regard SASHI and Sosumi Home Inspections as your guide to self improvement and business success. We hope you will enjoy your period of instruction with us and that you – through your own home inspection business - will have the opportunity to enjoy the satisfaction of using your new skills and making money! This Training Manual Guide will assist your during your period of self study and thereafter – remaining as an easy to use referral guide to the profession, its guidelines, its role players, its rules, its pitfalls and its rewards. Since we at Sosumi Home Inspections promote, as all other progressive educational bodies do, training by means of “learning outcomes”, we have designed this guide to list our intended learning outcomes for each Module i.e. what the essence is that we expect you to glean from each particular Module. These are the new skills or knowledge that you should be able to apply upon completion of each Module. We have designed each Module to progressively allow you to put the new skills into practice as you go along and we have also included various self-evaluation tests which we would like you to carry out at times which best suit you. Since you are paying us for the privilege of imparting this knowledge to you, we trust that you will be willing to carry out these self-evaluation tests which are designed to increase your practical application of the theoretical information that we impart to you in each Module. Our Training Manual Guide introduces you to the attitudes and values you need to be able to meet SASHI final assessment criteria and to fulfil your role as a home inspector in a successful business. The author of the this SASHI endorsed training material, GMR Lourens, has designed it to make provision for 10 open book written self-evaluation test papers which you will complete as the course commences after each Module and give the marks which you award yourself to the trainer. This allows us to keep a record of your progress along with your final examination, practical inspection and its 4 follow up inspections that we expect you to send to us for record purposes. We have also summarised the Training Manual Guide in a study schedule which is in essence two weeks – one week for the course and one week to complete the next 4 home inspections on your own. 1 of 27 All copy & design rights reserved to the author: GMR Lourens Training Course Overview The duration of this course will be approximately two weeks. During the first week you will attend a 4 day theory training session at our training facility and the 5th day in carrying out a practical home inspection with your trainer. The next week will be spent in carrying out 4 inspections of your own, on your own time and you will be expected to submit them to your trainer. Revision of each previous day’s work and its relevant Module information will take place during the first two hours of any particular theory training session, the Modules at hand will be addressed for the rest of the day and the last hour will be used for you to carry out the relevant self-evaluation test(s) on the Module(s) that were dealt with during the day. Prior to embarking on the Sosumi Home Inspections Training Course, you will also be required to complete a skills level evaluation questionnaire which must be submitted to your trainer as soon as possible but at the latest on the first day of training. This skills level evaluation will be used as a measurement of your current level of skills by your trainer so it is in your best interests to fill it in without resort to friends and colleagues – that would be defeating its purpose. Below is an example of how your theoretical and practical timetable will look for the duration of this Course (please note that specific dates will be inserted depending on which week/month you start your course). Day 1 ----------Theory – Module 1&2 -----------Afternoon--------------- Self-Evaluation Test Papers 1 & 2 Day 2 ----------Theory – Modules 2-4 -----------Afternoon--------------- Self-Evaluation Test Papers 2-4 Day 3 ----------Theory – Modules 5-8 -----------Afternoon--------------- Self-Evaluation Test Papers 5-8 Day 4 ----------Theory – Modules9-12 ----------Afternoon--------------- Self-Evaluation Test Papers 9-12 Day 5 ----------Practical Inspection --------------All Day Week 2 --------Complete 4 inspections before end of the week and submit to trainer along with final exam answers. 2 of 27 All copy & design rights reserved to the author: GMR Lourens Prescribed Reading Since we can only teach you what we know and impart our expertise in the inspection field, it is important that you take note of the fact that there is prescribed material which you will have to acquaint yourself with in order to make a success as a home inspector. This course provides all the prescribed material necessary to “pass” all the tests and the practical evaluation. We have divided the SASHI endorsed training Course into twelve Modules which are listed below for easy reference. M MO OD DU ULLE E 11:: IIN N IIN NTTR RO ND OD DU DU USSTTR UC CTTIIO RYY ON N TTO O TTH HEE H HO OM MEE IIN NSSPPEEC CTTIIO ON After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Describe the home inspection industry in South Africa. To show your competence, you should be able to: • describe the problems that property buyers experience at present that could be solved through home inspections; • give an opinion as to whether there is scope for a home inspection industry in South Africa; and • explain how the voetstoots clause creates problems for potential buyers in South Africa. Outcome 2: Describe the home inspection industry abroad. To show your competence, you should be able to: • give a general description of the state of the home inspection industry abroad; and • compare the scope of the industry abroad with the scope of the industry in South Africa. Outcome 3: Explain what a home inspection entails. To show your competence, you should be able to: • define what a home inspection is; • give your considered opinion as to what the purpose of a home inspection is; and • give good reasons why home inspection is a necessary service. 3 of 27 All copy & design rights reserved to the author: GMR Lourens MODULE 2: TTH HEE H HO OM MEE IIN NSSPPEEC CTTIIO ON N IIN ND DU USSTTR RYY After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: in South Africa. Give the generally accepted definitions of terms used in the construction industry To show your competence, you should be able to: • explain the meaning of each term and its definition; and • explain why generally accepted construction practices are necessary if one is to achieve uniformity in the construction and related industries. Outcome 2: Describe all the generally accepted building practices with regard to the construction of a home. To show your competence, you should be able to: • explain the requirements with regard to each element of the superstructure of a home as well as of the systems and components surrounding the superstructure; • give an opinion as to whether the SABS 0400 legislation has adequately addressed the specifications of the National Building Regulations; and • explain why you need to know the correct construction practices with regard to a home in order to carry out a generally accepted home inspection. MODULE 3: TTYYPPEESS O OFF H HO OM MEE IIN NSSPPEEC CTTIIO ON N After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Africa. Describe the various types of home inspections currently performed in South To show your competence, you should be able to: • explain the difference between the various types of home inspection; • explain why there is a need for inspections on new homes as promulgated by the National Home Builders Registration Council (NHBRC); • give a reasoned opinion as to why it is advisable to have an overall inspection methodology that can incorporate elements of the various types of inspection. 4 of 27 All copy & design rights reserved to the author: GMR Lourens Outcome 2: Explain and describe the requirements relating to construction that are prescribed by the NHBRC and which you have to keep in mind when inspecting a home. To show your competence, you should be able to: • summarise the acceptable building practices as required by the NHBRC with regard to each component of a home; • explain the basic requirements with regard to construction practices when building or inspecting a home, as reproduced in this course material from the NHBRC Home Building Manual; • explain how the NHBRC warranty scheme works; and • explain why the NHBRC warranty scheme is necessary. MODULE 4: SSU UG GG GEESSTTEED DC CO OD DEE O OFF EETTH HIIC CSS After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Describe the similar elements of the ethical guidelines with regard to the home inspection industry around the world. To show your competence, you should be able to: • do research on the Internet; • identify home inspection companies that operate in South Africa and abroad; • identify major home inspection associations or societies around the world; and • compare the codes of ethics of some of these associations, and see what guidelines or elements they have in common. Outcome 2: Describe the seven guidelines with regard to the suggested code of ethics for home inspectors as promoted by SASHI. To show your competence, you should be able to: • explain why each ethical guideline exists; • give your opinion as to whether each ethical guideline is realistic or not; and • give your opinion as to whether any further ethical guidelines need to be added to the code of ethics as adopted by SASHI. 5 of 27 All copy & design rights reserved to the author: GMR Lourens MODULE 5: SSU UG GG GEESSTTEED D SSTTAAN ND DAAR RD DSS O OFF PPR RAAC CTTIIC CEE Once you have studied this Module you should be able to perform the outcomes listed below. Outcome 1: Describe the main elements of the suggested standards of practice for the South African home inspection industry as promoted by SASHI. To prove competence in this outcome, you must be able to do the following: • explain why standards of practice are necessary; and • explain why it is necessary to have a formal body like SASHI, and why it is necessary for such a body to lay down standards of practice. Outcome 2: Give a detailed description of the standards of practice that you should follow when carrying out a home inspection. To prove competence in this outcome, you must be able to do the following: • list the items and components in a home that will be inspected; and • list the items and components in a home that will not be inspected as part of a standard home inspection. MODULE 6: PPR REEPPAAR RIIN NG G FFO OR R TTH HEE IIN NSSPPEEC CTTIIO ON N After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: inspection. Adhere to the unwritten rules of client etiquette when carrying out a home To show your competence, you should be able to: • describe in all respects how you should interact with a client when you carry out a home inspection; and • describe behaviours you should steer clear of when dealing with a client during the course of a home inspection. 6 of 27 All copy & design rights reserved to the author: GMR Lourens Outcome 2: Describe the steps you should take before doing an inspection. To show your competence, you should be able to: • explain, step by step, how you should prepare to carry out a home inspection. Outcome 3: Prepare and use an inspection instruction form correctly. To show your competence, you should be able to: • prepare the inspection instruction form. Outcome 4: Explain the important terms and conditions of the home inspection to the client before carrying it out. To prove your competence in this outcome, you must be able to: • explain the relevant terms and conditions of the home inspection as required from SASHI Inspectors which are based on those suggested by SASHI. MODULE 7: TTH HEE EEQ QU UIIPPM MEEN NTT R REEQ QU UIIR REED D After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: components. Describe the negative and positive aspects of a home’s systems and To show your competence, you should be able to: • explain how to look for visible “symptoms” of defects and how to record these in a home inspection report which includes photographs. Outcome 2: Describe all the tools that you require to carry out an acceptable home inspection and to produce a home inspection report of an acceptable standard. To show your competence, you should be able to: • explain why it is advisable to have specific tools for specific jobs when performing the home inspection; and • give an opinion whether you think that a specific tool is required to carry out an acceptable home inspection and to produce a home inspection report which would comply with the standards as set by SASHI. 7 of 27 All copy & design rights reserved to the author: GMR Lourens MODULE 8: IIM CO MPPO OU UN OR NTT RTTAAN NTT C CR RIITTEER RIIAA TTO O TTAAK KEE IIN NTTO O AAC CC After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Describe and detail the inspection criteria you would utilise to find out whether a home has any patent (visible) or latent defects. To show your competence, you should be able to: • identify a component; • determine whether the component is in an acceptable condition or not; and • indicate whether, if the component is not in an acceptable condition, the defect is of a structural nature. Outcome 2: Describe the inspection criteria that are used on-site and off-site. To show your competence, you should be able to: • explain how the SASHI standards of practice should be used as a guideline when carrying out an inspection; and • explain which components of a home should and should not be inspected. MODULE 9: PPEER RFFO NSSPPEEC OR RM MIIN CTTIIO NG G& ON N &R REEPPO OR RTTIIN NG GO ON N TTH HEE H HO OM MEE IIN After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Describe the steps you need to go through when performing an inspection. To prove your competence in this outcome, you must be able to: • explain what the 'clipboard' method of doing an inspection is; and • explain the various systems, components, rooms and other items that are inspected as part of a standard home inspection. 8 of 27 All copy & design rights reserved to the author: GMR Lourens Outcome 2: State the rules for generally accepted report writing and apply them when you compile a report on the various aspects of a home inspection. To prove your competence in this outcome, you must be able to: • compile home inspection reports using correct terminology, spelling, sentence construction, punctuation, paragraphing and other aspects of grammar. Outcome 3: Specify and use the SASHI endorsed templates needed to compile an acceptable home inspection report and to produce a home inspection report along the lines of the SASHI draft sample inspection report. To prove your competence in this outcome, you must be able to: • list the recommended templates and various sections of the SASHI endorsed sample home inspection report; and • describe the communication tools used to communicate the information that you gather when carrying out an inspection. Outcome 4: Describe and follow the steps needed to produce the inspection report. To prove your competence in this outcome, you must be able to: • call up the template for the SASHI endorsed standard home inspection report on your computer; • Print the template for the inspection report for use on-site as a “clipboard method” for each inspection; • follow the step-by-step and page by page method of recording the information on the report template; and • print the final report. MODULE 10: H HO OM MEE IIN NSSPPEEC CTTIIO ON N AASS AA C CAAR REEEER R After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Describe the benefits of working as a home inspector for an existing company as opposed to running your own company. To show your competence, you should be able to: • Explain the benefits of working for an existing home inspection company/franchise; • Describe in all respects what is advisable when working with follow employees and seasoned professionals. 9 of 27 All copy & design rights reserved to the author: GMR Lourens Outcome 2: Describe the benefits of starting your own home inspection franchise/business. To show your competence, you should be able to: • List the benefits of starting your own business; • Explain the disadvantages of starting your own business; • Describe the various forms of business that are available as an option if you choose to start your own business; • List the facts you have to keep in mind when starting your own business; • Explain the different marketing targets and options available; and • Describe the various business practices to be kept in mind when starting your own business. Outcome 3: Describe the specific benefits of buying a franchise To show your competence, you should be able to: • Explain the benefits of buying a home inspection franchise; and • List the foundations on which a home inspection franchise should be built. MODULE 11: TTH HEE SSO OSSU CK UM KAAG MII H GEE HO OM MEE IIN NSSPPEEC CTTIIO ON NSS FFR RAAN NC CH HIISSEE PPAAC After completing this Module you should be in a position to carry out the following outcomes: Outcome 1: Explain the basics of the Sosumi Home Inspections Franchise package. To show your competence, you should be able to: • Describe what the Sosumi Home Inspections franchise package entails; • Describe who comprises the Sosumi Home Inspections Management Team; • Describe the most important terms and conditions of the Franchise Agreement; • Describe the get-up and gear which is available from the franchisor; • Describe the step by step process of opening your franchise one you have signed the agreement; • Describe how to order the various articles you will need to open and run your franchise Outcome 2: Prepare (or assist to prepare) a Business Plan for your franchise which includes sound business and marketing principles. To show your competence, you should be able to: • Understand and explain the content of the business plan with specific reference to strengths, weaknesses, opportunities and threats (SWOT); 10 of 27 All copy & design rights reserved to the author: GMR Lourens Outcome 3: Prepare (or assist to prepare) a Forecast Budget for your franchise To show your competence, you should be able to: • Understand how to use and prepare the Excel format Forecast Budget. MODULE 12: TTH HEE SSO OSSU UM MII H M HO OM MEE IIN NSSPPEEC CTTIIO ON NSS B BU USSIIN NEESSSS SSYYSSTTEEM ((B BAASSEED DO ON N IISSO O PPR RIIN NC CIIPPLLEESS)) After completing this Module you should be in a position to carry out the following outcome: Outcome 1: Understand and explain what the ISO business principles are and what the purpose and function of the various templates included in the recommended system are. To show your competence, you should be able to: • Describe what ISO principles are; • Describe how the ISO administrative system works; • Describe the various procedures that the Sosumi Home Inspections business system recommends using; • Describe the various forms included in the administrative system for use by franchisees, and their functions. This study course includes the following: • • • • • the SASHI endorsed Skills Level Evaluation which is designed to tell us what your level of expertise is; the prescribed reading material which is intended to provide you with a solid theoretical basis for the profession; the learning outcomes for the each Module which is designed to clarify what we intend you to learn from each Module; ten test papers, which are designed to test your skills as the course proceeds ; a practical inspection, which is performed along with one of the SASHI accredited members as your trainer. It is important to note what each one of the terms in italics above means since we will use these terms in this Training Manual Guide and in the various Modules. Skills Level Evaluation In this Training Manual Guide you will find a Skills Level Evaluation that you must complete and submit to us. It is important that you complete and submit it before embarking on the training course, since it will help you to form an idea of what we expect you to know at this early stage in your course. It is also required by SASHI for the evaluation to be completed and since we require all applicants to become SASHI members, we send a copy of the evaluation on to them as well for record purposes. 11 of 27 All copy & design rights reserved to the author: GMR Lourens Prescribed reading Your prescribed reading refers to the Modules you must study in order to be in a position to write a particular. It is important to work through all the prescribed reading as well as complete the self-evaluations tests before writing the final exam. Learning outcomes Each Module contains learning outcomes, which indicate what you should be able to achieve after you have worked through the relevant Module. Self-evaluation Test papers In this Training Manual Guide you will find ten self-evaluation test papers that are designed to test your own knowledge. Do not attempt these self-evaluation tests until the relevant Module has been completed. These tests are designed to help you test your knowledge and to help you to evaluate your progress. Please give your results for the 10 tests to your trainer so that we can keep it on record along with your final practical inspection report which you produce along with the 4 follow up inspection reports. We will also provide copies of these to SASHI for their record purposes. When you do attempt the tests, read the questions carefully to find out exactly what is being asked of you. Then answer the questions in your own words. Use the knowledge and understanding that you have gained from the relevant study material to answer the questions. The total “marks” that you give yourself for your ten written self-evaluation tests will provide an average percentage which will eventually count 50 % of your course evaluation score (which remains confidential). We also like you to allocate marks to the tests as a means to provide an indication as to the level of proficiency of each inspector that we train – whether for their own purposes or for their employer’s benefit. Practical Evaluation Once you have been allocated marks and written your ten self-evaluation test papers, you will be expected to attend a practical inspection along with your trainer who will be an accredited SASHI inspector. During this “practical evaluation” the accredited inspector will guide you through the inspection process. This inspection must be completed and printed and sent to us. This inspection report and your performance in carrying it out will be evaluated by us and a mark out of 20 % allocated. You will also be expected to complete four more inspections on your own, to print them and to submit them to us for marking along with the final Examination answers within one week after you have completed the practical inspection. These four inspections and the Examination answers will be used to procure a mark with a total out of 30 %. 12 of 27 All copy & design rights reserved to the author: GMR Lourens Following the completion of your Course, if successful, you will receive a “Certificate of Completion” from Sosumi Home Inspections as endorsed by SASHI and become a SASHI member (if you are not one already). Practical Inspection Once you have completed your ten written test papers, your practical home inspection should follow. You will carry out the home inspection at an identified property in the presence of an accredited SASHI home inspector as your trainer. After you have finished the inspection you will be expected to produce the home inspection report and give us a copy. You will be evaluated at the site by your trainer and on the actual file you produce. 4 Inspections & Examinations You will be expected to carry out 4 inspections on your own in the week following the completion of the course and send the reports to us. You will also be expected to complete the Examination and send it to us. 13 of 27 All copy & design rights reserved to the author: GMR Lourens B Brreeaakkddoow wnn ooff m maarrkkss –– TThheeoorryy & & PPrraaccttiiccaall Practical 44Practical Home Valuations on Inspections your own on your own 20% 20% Practical Practical Home Valuationininthe Inspection presence of the presence SASHI member of your and SASHI TRAINER exam. 30% 30 % 10 Written Tests 50% Support: If you have a query – please contact us at: Sosumi Home Inspections, PO Box 974, Stellenbosch, 7599 Phone: (021) 883 9444 Fax: (021) 8839515 E-mail: [email protected] VISIT US ON THE INTERNET: (currently under construction) 14 of 27 All copy & design rights reserved to the author: GMR Lourens SKILLS LEVEL EVALUATION Subject: Home Inspection Time allowed: Unlimited No Marks Name: FOR OFFICE USE ONLY Address: EXAMINER: GRADE: Date in: Date out: Franchise Area of operation: SASHI Membership no: Please read the following instructions carefully. 1. You should submit this Skills Level Evaluation to Sosumi Home Inspections before attending the course. 2. You can post your Skills Level Evaluation to Sosumi Home Inspections, PO Box 974, Stellenbosch, 7599, or fax it to (021) 883 9515. Please cut out this page and attach it to your answers. Please indicate the number of pages when you fax your answers. 3. Alternatively, you can e-mail your answers to [email protected]. Include your name and area of operation in the subject heading of your e-mail. 4. Answer the questions in your own words. The purpose of this evaluation is to find out where your strengths and weaknesses lie. 5. Write your name on all pages. 6. Draw a margin on the right-hand side of each page for our comments. Also, please leave two lines open after each question for our comments. 7. You can answer the questions in any order, but make sure that you staple them together in the correct order. 15 of 27 All copy & design rights reserved to the author: GMR Lourens H Quueessttiioonnnnaaiirree Hoom mee IInnssppeeccttiioonn:: S Skkiillllss LLeevveell E Evvaalluuaattiioonn Q QUESTION 1 Descriptive skills The objective of this question is to test your basic language skills. Choose the correct words between brackets in the passage below. WRITE DOWN ONLY THE NUMBER AND YOUR ANSWER. Dick Finn (1. use to / used to) appear (2.at / on / by) the doorstep of fellow home inspectors without any warning. He was (3. the / a / an / nothing) thin, untidy, man wearing (4. the / a / an) old, tatty denim jacket. He would announce, (5. with / in) a thick foreign accent, “I good inspector”. Then, (6. in / for / to) a day, or a week or a month, the man or woman (7. who / whom / whose) answered the knock would have to take non-stop care (8. for / with / of) (9. her / him / them). This clever man could not even work out how to peel (10. the / a / an ) oranges or wash (11. our / their / his / her) underwear. (12. On / In / At) return the host would be (13. aloud / allowed) the (14. excited / exciting) experience (15. for / to / of / at) sharing the thought processes of this home inspector. Happily, after undergoing the SASHI Home Inspection course, Finn became (16. the / a / an / nothing) most productive and cleverest home inspector in the country. Even so, Finn was a strange man. He did not have the discipline to record what he saw until he was trained how to do so. He had no home, no possessions and no life aside from the inspection industry. He spoke a language all his own: “died”, meant someone had stopped doing inspections; “left” meant someone had died. As many as half a dozen (17. interested / interesting) home inspectors would sometimes gather to listen to his stimulating ideas about houses and construction methods. Instead of keeping all his ideas (18. to / for / with) (19. he / himself / his / him), Dick Finn shared all his astonishingly acute insights with them. (20. At / In / For / By ) the time he “left” at the age of 83, Finn had helped SASHI to perfect the revolutionary Home Inspection course and presented himself as a model inspector who executed thorough inspections at all times. 16 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 2 BASIC COMPUTER SKILLS The objectives of these questions are to test the following computer skills: • The basics of computers; • How the computer works; • The difference between hardware and software; • Computer hardware and peripherals; • Software applications; • Word processing; • Spreadsheets; • Databases. 1) The physical parts of a computer you can touch are called: a) b) c) d) 2) All personal computers must have at least three hardware components. Two of them are a keyboard and the system unit. What is the third required item? a) b) c) d) 3) Mouse Printer Video monitor Modem A hard disk (hard drive) is used to: a) b) c) d) 4) Software Hardware Programs Instructions Call other computers Print out your work Store data as a series of punched holes Store data magnetically Word processing, spreadsheets, database management and data communications are all examples of: a) b) c) d) Artificial intelligence Hardware Software Types of computers 17 of 27 All copy & design rights reserved to the author: GMR Lourens 5) Spreadsheet software packages are electronic versions of: a) b) c) d) 6) The best definition for an online service is a service that: a) b) c) d) 7) Many PCs in the same building Two computers using a piece of special computer cable Two computers via the existing telephone network A PC to various printers What is the first question you should ask yourself before buying a new computer system? a) b) c) d) 9) Takes airline reservations Appeals to special interest groups Delivers information to a customer by modem as requested Allows users to share data files A modem is used to connect: a) b) c) d) 8) Money transfer systems used by banks Tables of rows and columns used for accounting Manual typewriters once used by almost everyone Desktop publishing systems used by writers What will the bottom line cost be? Which system has a track record for giving reliable, trouble-free service? What tasks do I want this system to perform? Is the system expandable? Microsoft created “Windows” to: a) b) c) d) Make financial calculations on PCs faster Make education on PCs more fun Make it easier to anyone to use a PC Substitute words for pictures on the PC 10) What happens when you save your work? a) b) c) d) It goes into the computer’s volatile memory It goes onto a disk for permanent storage It is gone forever It appears printed on paper 18 of 27 All copy & design rights reserved to the author: GMR Lourens 11) Which project can you use word processing software for on the job? a) b) c) d) Financial record keeping Designing a floor plan Preparing form letters Recording and playing back music 12) The main purpose of an electronic spreadsheet is to: a) b) c) d) Create documents Manage data Perform numerical calculations Transfer data between computers 13) Of the following, which one is the best application for a spreadsheet on the job? a) b) c) d) Performing large customer mailings Preparing a sales report Tracking invoices Maintaining a customer mailing list 19 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 3 DIRECTIONS The objective of this question is to test your ability to determine directions. Study the map and answer the questions that follow: (a) Cathy walked from the pre-school to the station. In which direction did she walk? (b) When Kelly left the pre-school she walked home. What direction is Kelly’s home from the pre-school? 20 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 4 MEASUREMENT & MATHEMATICS The objective of these questions is to test you basic measurement skills and your ability to perform mathematical calculations. QUESTION 4.1 M2 CALCULATION Place the area formula next to each shape. Shape Area a) Square (i.) ½ x base x perpendicular height b) Rectangle (ii.) average of parallel sides x distance between them c) Triangle (iii.) Length x length d) Parallelogram (iv.) length x width e) Trapezium (v.) f) Circle (vi.) r2 Base x perpendicular height 21 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 4.2 Use the house plan in FIG A below and answer the questions that follow. a) Label the features (i) to (vi). b) How many doors are shown on this plan? c) What is the length of the house? d) Calculate the width of the kitchen e) Determine the floor area of the house. f) Determine the floor area of bedroom 3. g) What percentage of the area of the house is the area of bedroom 3? h) The guttering across the front of the house needed replacing and the ABD Gutter Company charges R19,75 excl VAT per metre to supply and install guttering. How much did the company quote to supply and install this guttering (incl. VAT)? FIG: A HOUSE PLAN (ii) (i) 22 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 5 GENERAL PRACTICAL EXPERIENCE The objective of these questions is to test your practical experience in the property field. QUESTION 5.1 Indicate two reasons why a local authority must be involved when an owner wants to erect a dwelling. a) b) c) To enforce all Building regulations To monitor the progress of the building To plan ahead for future infrastructure. QUESTION 5.2 Name the two most important functions of concrete foundations. a) b) c) To anchor the structure in the ground to prevent sliding To distribute the load evenly across the foundation To even out the ground level QUESTION 5.3 What does a building line mean? a) b) c) The line that separates the Municipal boundary to the site Boundary The line that cannot be encroached when building a structure inside the erven. The centreline of the building. QUESTION 5.4 What does the following term mean? “Curing” a) b) c) To fill in bits of plaster where it fell out A type of concrete mix specially designed for bridges The chemical reaction when cement reacts with water QUESTION 5.5 What is the function of a pressure-reducing valve in a geyser? a) b) c) To control the pressure from the supply tank To reduce the pressure form 400kPa to 100kPa Controls water pressure in whole system. QUESTION 5.6 List the colour codes for the pressure ratings 100kPa, 200kPa, and 400kPa a) b) c) Black, Red, Blue Blue, Black, Red Blue, Black, Brown 23 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 5.7 From the drawing below, calculate the following: The wall is 200 mm thick and built in English bond with stock bricks. (Use standard brick sizes). Note: The foundation extends 190 mm over both ends of the wall. • Calculate the materials and the cost of the following: A. Amount of soil excavated a) 3.74 m³ b) 3.59 m³ c) 1.31 m³ B. Amount of concrete used for the foundation a) 1.36 m³ b) 1.31 m³ c) 3.75 m³ C. m ² of the wall a) 23.71 m ² b) 22.8 m ² c) 19 m ² 9500 200 2000 GL 630 230x600 24 of 27 All copy & design rights reserved to the author: GMR Lourens QUESTION 5.8 From the list below give the names of the elements as shown in the sketch (choose from the answers given) 1. a) Beam b) Pillar c) Foundation 2. a) Foundation wall b) Superstructure c) Plaster 3. a) Foundation wall b) Pillar c) Superstructure wall 4. a) Timber rails b) Plaster c) Glazing 5. a) Chimney b) Column c) Pier 6. a) Ant Guard b) Railing c) Quadrant 7. a) Joist b) Bearer c) Wall plate 8. a) Beam b) Floor Joint c) Bearer 9. a) Beam b) Floor Joist c) Bearer 25 of 27 All copy & design rights reserved to the author: GMR Lourens 10. a) Shuttering b) Skirting c) Floor Boards 11. a) Skirting b) Quadrant c) Ground Level 12. a) Skirting b) Quadrant c) Ground Level 13. a) Ground Level b) Ant Guard c) Damp Proof Course 14. a) Ground Level b) Ant Guard c) Damp Proof Course 26 of 27 All copy & design rights reserved to the author: GMR Lourens 27 of 27 All copy & design rights reserved to the author: GMR Lourens
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