1.0 Introduction
The Zambia Information and Communications Technology Authority (ZICTA) was
given mandate by the Government of the Republic of Zambia through the enactment
of the Information and Communications Technology Act No. 15 of 2009 to regulate,
monitor and administer number resources.
Number resources include prefixes, individual numbers, numbering ranges and codes
used by licensees to provide their services or in their operating telecommunications
networks.
Administration of number resources includes;
1.
assisting potential clients by providing information about number resources
2.
processing applications for number resources in a timely and orderly manner
3.
assigning number resources in a neutral manner
4.
advising clients about potential exhaust of number resources
5.
reclaiming resources being improperly used or are no longer needed.
2.0 Application Process
2.1 Application documents
An applicant has to complete an application form and submit it to the Authority
together with the following:2.1.1 Cover letter briefly stating intended use of the number and demand forecast
where necessary.
2.1.2 Certified Copy of a valid company registration/incorporation in Zambia. NOTE
that the only eligible companies are locally registered/ incorporated companies in
Zambia.
2.1.3 Certified copy of ZRA certificate
3.0 Fees
The Authority allocates short codes and other various number resources.
There are two types of short codes. Three (3) digit short codes used for USSD and
four (4) digit short codes used for toll free lines and SMSs.
3.1 Three Digits
NO.
FEE TYPE
QUANTITY
PER ITEM (K)
TOTAL FEE (K)
1
Registration
1
12,000
12,000
2
3 Digit Code(Annual) 1
30,000
30,000
Total Before VAT
42,000
VAT at 16.00%
0.00
TOTAL
42,000
3.2 Four Digits
NO.
FEE TYPE
QUANTITY
PER ITEM (K)
TOTAL FEE (K)
1
Registration
1
12,000
12,000
2
4 Digit Code(Annual) 1
18,000
18,000
Total Before VAT
30,000
VAT at 16.00%
0.00
TOTAL
30,000
3.3 Other Number Resources
Number Fees
Amount (K)
1
Registration - All other categories
12,000
2
Registration - Carrier Pre-selection
60,000
Fixed and Mobile Operators
1
Subscriber Numbers
0.3
Other Codes
1
Mobile Network Code (MNC)
6,000
2
National Destination Code (NDC)
6,000
3
International Signalling Point Codes (ISPCs)
6,000
4
National Signalling Point Codes (SPCs)
6,000
5
Network Colour Codes
6,000
6
SIM Headers
3,000
7
Special Service Numbers (Freephones, Premium)
3,000
8
Carrier Selection Codes
30,000
The application once received is checked for completeness. Any shortcomings are
communicated to the applicant. Should the applicant not provide the information
requested for within 14 days or such other longer period as the Authority may
consider appropriate, the application shall be rejected by the authority.
Complete applications are analyzed to determine that the application is in line with
the Numbering Plan. Parts that are out of context are aligned with the Numbering
Plan and if it is not possible to do so, the application is rejected and the applicant
informed.
Applications that are in line with the Numbering Plan are processed by allocating
number resources that are free in the Numbering Management Database. All new
allocations are updated in the database and the applicants are informed of their
allocations.