GFI Case Study: Gregory Micallef Associates
GFI enables IT experts to
open more doors and win
a new project worth £50k
About GMA
Gregory Micallef Associates have been growing steadily since
their inception eighteen years ago and have successfully
positioned themselves as a trusted IT partner of choice.
They have been designing, implementing, developing and supporting IT networks for a loyal and
long standing customer base, some having entrusted GMA with their ICT for ten years or more.
GMA is one of just a handful of GFI Gold Resellers based in the UK and they are also ranked in the
top 60 technical experts in the UK by Microsoft.
Why did GMA engage with GFI Software?
GMA and GFI have been mutually beneficial partners for some fourteen years now. They both
inherently have the same core values, which is to put their clients above all else and build strong
long-term and productive relationships.
“At the time we had a project that required GFI FAXmaker™. We were very impressed with GFI’s
products and their responsiveness to any issues raised. There was always a good flow of information
and good communication – which was key to helping make that project a success.” says Greg
Micallef, MD, GMA.
From that point on GMA never looked back. With GFI, they had found the single best source of Web
& Mail, Archiving & Fax, Networking & Security software solutions that could meet their clients’
requirements moving forward.
“We always specify and recommend GFI software solutions where required, unless our client
stipulates otherwise.” Micallef added.
The benefits of working with GFI
The advantages of partnering with GFI have been all too clear for GMA, presenting them with
opportunities that would not have otherwise materialised.
“Our partnership with GFI has allowed us to open the doors to clients and organisations that we
wouldn’t have without having them in our portfolio. One particular project we did well with GFI
consisted of £10k worth of GFI licenses, £10k hardware and £15k services, which led to another £15k
worth of services the following year. Without GFI we would not have got this project.” commented
Micallef.
“They’re accessible. We have good access to our account manager and a good relationship with
senior members of their team too. This gives us a good insight into where they’re going and
communication flows both ways in terms of providing day to day comments and suggestions.”
added Micallef.
“Opportunities have developed because of our partnership with GFI and this happens on a regular
basis, with varying degrees of value.” said Micallef.
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The future with GFI
Due to their familiarity and reciprocal knowledge, GMA and GFI have a “very good working
relationship” and GMA remain confident that they will always receive the necessary support from
GFI to help them move forward in a positive and advantageous way.
“They know us, we know them, everyone knows exactly who they need to speak to and that works
both ways!” concludes Micallef.
Whatever level of support and guidance is preferred by the partner, GFI are happy to hold hands or
take a back seat. GFI are very proud of their close-working partnerships that they have nurtured and
developed, which is indicative of the value and extreme importance that is placed upon their partners.
All product and company names herein may be trademarks of their respective owners.
GFI Case Study: GMA | 3
USA, CANADA AND CENTRAL AND SOUTH AMERICA
15300 Weston Parkway, Suite 104, Cary, NC 27513, USA
Telephone: +1 (888) 243-4329 | Fax: +1 (919) 379-3402
Email: [email protected]
UK AND IRELAND
Magna House, 18-32 London Road, Staines, Middlesex, TW18 4BP, UK
Telephone: +44 (0) 870 770 5370 | Fax: +44 (0) 870 770 5377
Email: [email protected]
EUROPE, MIDDLE EAST AND AFRICA
GFI House, San Andrea Street, San Gwann, SGN 1612, Malta
Telephone: +356 2205 2000 | Fax: +356 2138 2419
Email: [email protected]
AUSTRALIA AND NEW ZEALAND
83 King William Road, Unley 5061, South Australia
Telephone: +61 8 8273 3000 | Fax: +61 8 8273 3099
Email: [email protected]
www.gfi.com/partner
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