Signatory Name: Caltex Australia Petroleum Pty Ltd
The question numbers in this report refer to the numbers in the report template. Not all questions are displayed in
this report.
Status: Completed
The content in this APC Annual Report is hereby endorsed by the Chief Executive Officer, or equivalent officer of the
organisation.
Yes
5. Industry sector (please select 1 only):
Brand Owner / Wholesaler / Retailer
Packaging Manufacturer
Waste Management
Other - Commercial Organisation
Community Group
Industry Association
Government
Raw Material Supplier
Other:
6. Industry type (please select 1 only):
Food & Beverage
Pharmaceutical / Personal Care / Medical
Hardware
Homewares
Communications / Electronics
Clothing / Footwear / Fashion
Chemicals / Agriculture
Fuel
Large Retailer
Tobacco
Shipping Company
Airline
Other:
7. Please indicate your organisation's reporting period:
Financial Year: 1 July 2012 – 30 June 2013
Calendar Year: 1 January 2013 – 31 December 2013
Goal 1: Design
KPI 1: % of signatories with documented policies and procedures for evaluating and procuring packaging using the
SPGs or equivalent.
8. Does your company have documented policies and procedures for evaluating and procuring packaging using the
SPGs or equivalent?
Yes
No
Provide details of policies and procedures
For our own branded packaging (milk, bread, sandwiches, and wraps- salads were discontinued during the reporting
period), we have an internal packaging procurement procedure available in merchandising ("Merchandise Packaging
Guidelines for Star Mart Branded Products").
Other documents such as links to APC signatories database and Sustainable Packaging Guideline are available easily.
The Caltex Procurement Policy is also discussed during meeting with our suppliers and available online via Caltex's
intranet.
9. Of the types of packaging existing at the beginning of the reporting period, what percentage had been reviewed
using the Sustainable Packaging Guidelines (SPG) by the end of the reporting period?
40
%
10. Have any new types of packaging been introduced during the reporting period?
Yes
No
11. If yes, of the new types of packaging introduced during the reporting period, what percentage have been
reviewed using the Sustainable Packaging Guidelines (SPG) by the end of the reporting
%
12. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 1
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
1.
All Targets as set out in the Action Plan have been
achieved in previous years. Ongoing Targets:
-To maintain percentage of suppliers of caltex branded
products who are signatories to the APC, and who comply
with the SPG's.
100% of supliers of Caltex branded products are
signatories to the APC and comply with the SPG's.
2.
Caltex is a member of the AIP Program - Refer AIP
Annual Report
Refer AIP Annual Report
13. Describe any constraints or opportunities that affected performance under this KPI
The limited numbers of suppliers that have a national distribution network especially for our branded fresh food offer.
Caltex reviews its Caltex branded packaging yearly with our suppliers, even with no major packaging changes. In 2013,
no main changes in our sandwiches, milk and bread although we have discontinued our Star Mart Salads. Wraps
contribute minimally now with respect to the other Caltex branded packaged items (milk, bread, sandwiches).
Goal 2: Recycling
KPI 3: % signatories applying on-site recovery systems for used packaging.
14. Do you have on-site recovery systems for recycling used packaging?
Yes at all facilities/ sites
Yes at some, but not all facilities/ sites
No
15. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 3
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
1.
-To increase percentage of Calstores that have onsite
waste recovery systems.
-Continue to review/investigate onsite recovery systems
to better suit type(s) of waste generated (within size limits)
.
Recycling bins are available at sites where space is
enough to accommodate 2 bins (paper/cardboard and
general waste).
During the reporting period recycling bins were installed
on sites that previously did not have a cardboard recycling
bin, but only on sites where there is enough space
available to accommodate 2 bins.
2.
Caltex is a member of the AIP Program - Refer AIP
Annual APC Report.
Refer AIP Annual Report.
16. Describe any constraints or opportunities that affected performance under this KPI
Lack of space is a major constraint to ensuring a second bin (for recycling- paper/cardboard) is available on existing
sites. For new build/Knock-down-rebuild sites Caltex has a standard Calstore site design which includes provision for 2
bins onsite- one for general solid waste, and one for paper/cardboard (bins are either 1.5 or 3 cubic metres in size).
In addition, a new Waste Services Agreement was signed during the reporting period. The contract aims to align waste
managment across Caltex and to acheive cost savings in doing so.
KPI 4: Signatories implement formal policy of buying packaging made from recycled products.
17. Does your company have a formal policy of buying packaging made from recycled packaging?
Yes
No
Provide details of policies and procedures (including names of policies/ procedures)
Caltex Procurement Policy
18. Is this policy actively used?
Yes
No
19. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 4
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
1.
All Targets as set out in the Action Plan have been
achieved in previous years. Ongoing Target:
-To maintain adherence to the Caltex Procurement Policy
Acheived. Endeavour to maintain ongoing compliance
with the Caltex Procurement Policy; incorporating
sustainable packaging with a focus on buying packaging
made from recycled products in accordance with our
procurement policy.
2.
Caltex is a member of the AIP Program - Refer AIP
Annual Report
Refer AIP Annual Report - The AIP Program requires all
new program collection bins to incorporate at least 50%
recycled HDPE.
20. Describe any constraints or opportunities that affected performance under this KPI
Caltex branded milk is made from recycled packaging (paperboard)
The AIP Program requires all new program collection bins to incorporate at least 50% recycled HDPE.
While procuring packaging made from recycled products was a priority, alternatives have been considered by Caltex and
our food manufacturers. Moreover, we are required to comply with "Standard 1.4.3 – Articles and Materials in Contact
with Food" by the Food Standards Code to ensure food packaging materials are safe and meet the requirements of the
relevant Australian Standard.
Caltex expects all of our suppliers also adhere to their own procurement policies, as they are signatories of the APC.
Goal 3: Product Stewardship
KPI 6: % signatories with formal processes to work collaboratively on packaging design and / or recycling.
21. Does your company have formal processes in place for collaborating with other companies or organisations on
improved packaging designs and/or recycling which aims to reduce or eliminate waste?
Yes
No
Provide details of policies and procedures (including names of policies/ procedures)
"Merchandise Packaging Guidelines for Star Mart Branded Products"
22. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 6
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
1.
Design review of Caltex branded products - new products:
prior to introduction.
No new products were introduced in the reporting period,
and design reviews were completed for existing products
in previous years. For Caltex branded packaging (milk,
bread, sandwiches, and wraps- salads were discontinued
during the reporting period), we have an internal
packaging procurement procedure available in
merchandising ("Merchandise Packaging Guidelines for
Star Mart Branded Products"). Other documents such as
links to APC signatories database and Sustainable
Packaging Guideline are available easily. The Caltex
Procurement Policy is also discussed during meetings
with our suppliers.
With reference to the AIP Annual Report; as a member of
the AIP Program Caltex have been actively engaged in all
issues regarding the environmentally sound collection and
recycling/disposal of used lubricating oil packaging.
Caltex expects all the suppliers to adhere to their
procurement policies, as they are signatories of the APC.
All new packaging is developed in collaboration with
suppliers with reference to the SPG.
2.
Liaise with Caltex Branded product suppliers to ensure
SPG's are followed.
Achieved and ongoing. Caltex reviews its branded
packaging yearly with our suppliers, even with no major
packaging changes. In 2013, no main changes in our
sandwiches, milk and bread although we have
discontinued our Star Mart Salads. In addition, Caltex
expects all of our suppliers to adhere to their own
procurement policies, as they are signatories of the APC.
With reference to the AIP Annual Report: All new
suppliers are required to address environmental criteria,
including the provision of recycling facilities on their sites.
23. Describe any constraints or opportunities that affected performance under this KPI
While buying Caltex branded packaging made from recycled products was a priority, alternatives have been considered
by Caltex and our food manufacturers. Moreover, we are required to comply with "Standard 1.4.3 – Articles and Materials
in Contact with Food" by the Food Standards Code to ensure food packaging materials are safe and meet the
requirements of the relevant Australian Standard. Caltex expects all of our suppliers to adhere to their own procurement
policies, as they are signatories of the APC. Also refer to the Australian Institute of Petroleum (AIP) Annual Report.
KPI 7: % signatories showing other Product Stewardship outcomes.
24. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 7
1.
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
Continue participation in drumMUSTER program.
Acheived. As a voluntary participant in the AgStewardship
Australia chemical container packaging waste reduction
scheme, Caltex continued to contribute containers
collected through dumMUSTER.
drumMUSTER levy paid on:
5245 x 20L metal drums
556 x 205L metal drums
112 x 5L plastic bottles
Payments made to Industry Waste Reduction Levy
scheme quarterly throughout 2013.
Also, a significant amount of the market was supplied with
product in either bulk or 1000L reuseable containers
(~50% of our volume).
25. Since the beginning of the reporting period, has your company had any other outcomes related to product
stewardship?
Yes
No
If yes, please give examples of other product stewardship outcomes
Not in relation to Caltex branded products for Calstores (bread, milk, wraps, salads). See KPI #8
Caltex is a member of the AIP Program- refer AIP Annual APC Report (for Lubricating Oil Bottles).
26. Describe any constraints or opportunities that affected performance under this KPI
In the Crop Protection part of the business, targets are not set with respect to number of returned containers per se as it
is the responsibility of individual farmers, however Caltex is a participant in the drumMUSTER program which means that
every container we sell from 5L to 205L carries a 4c per litre fee, which we pay to AgStewardship Australia on a quarterly
basis to fund their collection program. DrumMUSTER is an externally run program for collecting and disposing of empty
farm chemical containers. As a supplier of farm chemical inputs, Caltex is one of many participants in drumMUSTER.
Further information below:
From the drumMUSTER website:
"drumMUSTER provides an easy, environmentally-friendly way of disposing of empty farming chemical containers across
rural Australia.
drumMUSTER and ChemClear are voluntary programs of AgStewardship Australia Limited. Its members are CropLife
Australia, Animal Health Alliance, Veterinary Manufacturer’s and Distributors Association, the National Farmers
Federation and the Australian Local Government Association.
drumMUSTER is funded by levies collected by AgStewardship, which was established to develop stewardship programs
for Australia’s agriculture sector, along with ChemClear.
AgStewardship contracts Agsafe Ltd to deliver the drumMUSTER and ChemClear programs on its behalf."
Consequently, any questions regarding drumMUSTER targets and goals are not a matter for Caltex and should be
addressed to AgStewardship Australia.
KPI 8: Reductions in packaging items in the litter stream.
27. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 8
1.
Target: According to your Action Plan, what did you set
out to do?
Actual: What did you achieve?
Continue to ensure 100% of Calstores have litter bins
Acheived. 100% of Calstores (including new additions to
the network during the reporting period) have litter bins.
28. Describe any constraints or opportunities that affected performance under this KPI
Additional opportunity explored during the reporting period to assist with the reduction of waste (ie disposable coffee
cups) into the litter stream via the introduction of StarMart co-branded "KeepCups" (re-usable coffee cups) in our offer.
This has been done in order to reduce the number of disposable cups and at the same time encourage our customers to
reduce their impact on the environment. We have heavily promoted this re-usable cup with promotions and store
incentives for the purchase of the cup but also for refills. In addition, KeepCups can be used at any cafe as they align
with the barista standard.
Caltex considers its promotion of KeepCups as an initiative to reduce litter to the waste stream but doesn’t consider
KeepCups to be specifically a “Caltex branded product” requiring reporting against as such in the Annual APC report.
Caltex is of the understanding that KeepCup is its own brand and we are co-branding to support a litter reduction initiative
and sustainability.
To date, Caltex has sold approximately 5,200 re-usable cups.
Constraints- The limited numbers of suppliers that have a national distribution network especially for our branded fresh
food offer.
Also see AIP Program Annual APC Report.
Your Experiences
This section lets you share with us any achievements, good news stories and areas of difficulties in making progress against
your plan and the Covenant goals and KPIs.
29. Key achievements or good news stories
Introduction and promotion of co-branded KeepCup initiative to assist with reduction of disposable cup waste, and to
support sustainability.
In relation to the AIP APC Annual Report; "Caltex recognises the need for product and packaging stewardship which is
why they work closely with SCHUTZ in order to minimise the impact of used empty packaging.
Schutz supplies Intermediate Bulk Containers (IBCs) to Caltex, and the two companies collaborate to ensure that the end
user can safely dispose of empty IBCs without cost.
The Schutz Ticket Service (STS) is a unique system that provides Caltex customers with a free collection service for their
used empty IBCs in most industrial countries around the world.
In Australia the IBCs are fully refurbished with OEM components at Schutz factories strategically located in Perth,
Melbourne and Brisbane.
Through their sales and marketing teams, Caltex have proactively promoted the STS and the result has been a 10%
increase in the number of IBCs being returned in 2013 compared with 2012.
A win for Caltex customers and the environment."
30. Areas of difficulties in making progress against your plan, Covenant goals or KPIs
Caltex has limited opportunities to drive packaging optimisation due to the obligation to meet food safety requirements,
as well as maintaining only a small Caltex branded product selection (primarily milk, bread and sandwiches). In addition
there is currently no recycling infrastructure established within Australia for bread bags. They cannot be re-used due to
risk of product contamination. The supplier does not currently support biodegradable packaging as there are no viable
collection and commercial composting facilities within Australia to take advantage of this type of packaging. They also
note that land-fills do not produce the conditions necessary to facilitate biodegradation.