Snap Questionnaire

Dorset Citizens' Panel: Survey 14
Welcome to the fourteenth Citizens' Panel survey. The aim is to offer you the opportunity to
influence the decisions that affect you and the way public services are managed. The Market
Research Group (MRG) at Bournemouth University has been commissioned by Dorset County
Council to carry out this research.
Please take note of the question numbering, and then simply choose your answer and tick the
appropriate box or write in the space provided. The final question of the survey (question 60)
allows you to make comments and suggestions. These can include actions that you think the
County Council, communities or individuals should be taking to address issues raised in the
survey. We ask that only the Panel member completes the questionnaire.
Once completed please return the questionnaire by Thursday 20 March in the freepost envelope
provided.
If you have any questions about this survey please contact Rhonwen George (01202) 964794 or
email [email protected]
County Council aim: Safeguard Dorset's unique environment
Section 1: Dorset's Areas of Outstanding Natural Beauty (AONB)
Dorset has two Areas of Outstanding Natural Beauty (AONB) - the Dorset AONB and part of the
Cranborne Chase & West Wiltshire Downs AONB - which are nationally important protected
landscapes covering over 50% of the County as shown in the map above. The AONB designation
has the same importance as a National Park. With a remit to conserve and enhance the natural
beauty of the area, the AONB Partnerships work to make sure we have healthy, vibrant
landscapes to pass on to future generations. This year, the Partnerships are reviewing the Dorset
AONB Management Plans. Your responses to the following questions will help us to develop
policies and actions to care for Dorset’s special coast and countryside.
Q1
Q2
What do you value most about Dorset's Areas of Outstanding Natural Beauty (AONB)?
(please choose up to three options)
Places for wildlife
Views and stunning scenery
Tranquillity
Historic features and places
Source of inspiration
Sense of community and culture
Opportunities for exercise / relaxation / leisure
Market towns and villages
Good for local food
None of these
What do you think would most benefit Dorset's AONB landscapes?
(please choose up to three options)
Less sign clutter on rural roads
Removal of eyesores on the landscape
Quicker removal of litter
More traditional land management e.g. hedge
laying, stone walls, coppicing
Better management of historic features
More opportunities for walking and cycling
Less traffic
None of these
More areas managed for wildlife
Q3
Q4
What do you think are the biggest threats to Dorset's AONB landscapes?
(please choose up to three options)
Housing development
Noise
Business development
Loss of wildlife habitats
Traffic and road development
Loss of historic features
Intensive farming
Flooding and/or coastal erosion
Climate change
Quarrying / mineral extraction
Urbanisation e.g. street lighting, signs
Too many visitors
Litter and abandoned vehicles
None of these
How serious a threat do you think climate change represents to Dorset’s communities,
environment and economy?
(please tick one option)
Very serious
Not at all serious
Fairly serious
Don’t know / no opinion
Not very serious
Q5
Do you think enough is being done in Dorset to reduce emissions which are contributing to
climate change?
(please tick one option)
Yes, we are doing enough
No, we need to do more
I do not accept that emissions are contributing to
climate change
Don’t know / no opinion
Q6
Do you think enough is being done in Dorset to prepare for the inevitable impacts of climate
change?
(please tick one option)
Yes, we are doing enough
I do not accept that there are inevitable impacts
of climate change
Don't know / no opinion
No, we need to do more
Q7
In the face of climate change, we need to consider the potential of the AONBs to contribute to
renewable energy production. Which of the following do you consider appropriate or inappropriate
in or near protected landscapes like the AONBs?
(please tick one option per row)
Appropriate
Inappropriate
Don't know
Solar panels for heating water
Solar panels for producing electricity
Using wood harvested sustainably from Dorset woodlands as a fuel
Bio-energy crops - typical crops like wheat or oilseed rape for biofuels
Bio-energy crops - taller perennial crops like willow or 'elephant grass'
(Miscanthus) for producing heat and electricity
Small scale wind turbines owned by the community e.g. 1-3 small turbines
Wind farms (large cluster of turbines)
Small scale hydro e.g. converting old watermills to produce electricity
Tidal (using equipment under the water to harness energy from tidal currents)
Q8
The AONBs are working landscapes - the beauty and quality of the landscape owes a lot to
farming, both past and present. What are your key considerations when buying food?
(please choose up to three options)
Cost
Animal welfare e.g. free range
Quality
Evidence of environmental standards
Packaging
Taste
Organic
Supporting local business e.g. village stores,
market
Where it comes from e.g. Britain or overseas
Q9
“Local authorities and public bodies should have policies which give priority to buying local food /
products.” How strongly do you agree or disagree with this statement?
(please tick one option)
Strongly agree
Tend to agree
Neither agree
nor disagree
Tend to
disagree
Strongly
disagree
Don't know / no
opinion
Section 2: The Jurassic Coast
The Dorset and East Devon Coast World Heritage Site is England’s first natural World Heritage
Site. It is known as the Jurassic Coast. It covers 95 miles of coastline from Exmouth in East
Devon to Old Harry Rocks near Swanage in Dorset, with rocks recording 185 million years of the
Earth’s history. In order to inform the future management of the site, the Jurassic Coast World
Heritage Team would like to ask you some questions about how much you know about the
Jurassic Coast, and what aspects of their work are most important to you.
Q10
In 2001, the Dorset and East Devon coastline was made a World Heritage Site, now popularly
known as the Jurassic Coast. Which of the options below best describes your knowledge of the
terms ‘Jurassic Coast’ and ‘World Heritage Site’?
(please tick one option)
I have not heard of the Jurassic Coast and I did not know it was a World Heritage Site
I have not heard of the Jurassic Coast but I did know it was a World Heritage site
I have heard of the Jurassic Coast but I did not know it was a World Heritage site
I have heard of the Jurassic Coast and I did know it was a World Heritage Site
Q11
Has the designation of the Jurassic Coast as a World Heritage Site in 2001 brought any benefits or
disadvantages for your community?
(please tick one option)
There have been significant benefits for my community and these have outweighed the disadvantages
There have been slight benefits for my community and these have outweighed the disadvantages
The benefits and disadvantages for my community have been of equal weight
There have been slight disadvantages for my community and these have outweighed the benefits
There have been significant disadvantages for my community and these have outweighed the benefits
It has made no difference either way
Don’t know / no opinion
Q12
Q13
Has the designation of the Jurassic Coast as a World Heritage Site in 2001 improved your quality
of life?
(please tick one option)
Yes, it has significantly improved as a result
No, it has slightly worsened as a result
Yes, it has slightly improved as a result
No, it has significantly worsened as a result
It has made no difference either way
Don’t know / no opinion
The Jurassic Coast has been designated as a World Heritage Site because it provides an almost
continuous sequence of rock formations spanning the Mesozoic Era, some 185 million years of
Earth’s History. Being a World Heritage Site requires the Site’s managers to undertake a wide
range of activities, some of which are listed below. Which of these do you think are the most
important? (please tick the most important three)
Learning benefits for schools
Strengthening community identity
Ensuring the Jurassic Coast is a culturally exciting area in which to live
Protecting the environment
Developing ‘greener’ transport systems
Making the area more well known, throughout the UK and overseas
Raising the quality of what the area can offer to tourists
Investing in Jurassic Coast Visitor Centres for use by the local community and tourists
Business training and development
Improving information about the area
Learning benefits for adults
Encouraging year-round jobs in the tourism industry
Creating a ‘greener’ tourism industry
Raising the profile of the earth sciences
More joined-up working between public and private organisations
Improving footpaths and routes to the beaches and cliffs
None of these
Q14
Do you think that Dorset has benefited from the greater media attention and increased press
coverage that has resulted from World Heritage Site status?
(please tick one option)
Yes, significantly
No, not noticeably
Yes, in some ways
No, it has damaged the image of the area
Not sure
Don’t know / no opinion
Q15
How do you rate the visitor facilities (e.g. tourist information centres, visitor centres, toilets, signs)
on the Jurassic Coast?
(please tick one option)
Excellent
Poor
Good
Don’t know / no opinion
Fair
Q16
In which areas do you think facilities need to be improved?
(please tick the most important two)
Shops
Toilets
Food and drink
Public transport information
Galleries and museums
Tourist information
Education
None of the facilities need to be improved
Footpaths and signs
Don’t know / no opinion
Visitor centres
Q17
Do you think that there is a sufficient range of places for visitors to stay on the Jurassic Coast?
(please tick one option)
Yes (please go to Q19)
Don't know / no opinion (please go to Q19)
No (please go to Q18)
Q18
Q19
Q20
What additional types of accommodation do you think are needed?
(please tick the most important two)
More camp sites
More self-catering
More caravan sites
More accommodation for groups
More bed and breakfasts
More field study centres for educational use
More medium grade hotels
None of these
More high grade hotels
Don’t know / no opinion
When you visit the Jurassic Coast, how well do you think the site is explained?
(please tick one option)
Very well with a lot of interesting information
Very poorly with no interesting information
Quite well with some interesting information
I have not visited the Jurassic Coast
Quite poorly with limited interesting information
Don’t know / no opinion
Do you think that public transport on the Jurassic Coast should be improved?
(please tick one option)
Yes .......................................
Q21
No.........................................
Don’t know / no opinion ........
Do you think that there should be better public transport connections between inland areas (e.g.
Dorchester, Axminster, Honiton) and the Coast?
(please tick one option)
Yes
Don’t know / no opinion
No
Q22
How well informed do you feel about the management of the World Heritage Site?
(please tick one option)
Very well informed
Fairly well informed
Mixed, I understand some elements but not others
Not very well informed
Not at all informed
Don’t know / no opinion
County Council aim: Improve Dorset's infrastructure and strengthen Dorset's
economy
Section 3: Transport and car parking
Most of the district council planning authorities in Dorset are currently in the early stages of
replacing their Local Plans. These replacements, required by central government, are called Local
Development Frameworks. Both the old Local Plan and the new Local Development Framework
outline how planning will be managed in your area.
It is the County Council's role to assist the district councils with these documents by providing
information and advice on highways and transportation matters. This is being done through a
series of transport studies. The questions below, combined with results from previous panel
surveys, provide important information for the transport studies and in turn shape the Local
Development Frameworks being developed around the county.
In addition, the questions about car parking will provide important input into a study, currently
underway, that will influence the amount and type of parking provided in new residential
development in Dorset in the future.
Q23
With increased use of internet connections and computers, home working is becoming an option
for many office based employees as a way of reducing some of their home to work journeys.
Are you currently doing any kind of paid work?
(please tick one option)
Yes (please go to Q24)
Q24
In one typical 7 day week, how many days do you work from home using IT facilities as an
alternative to making a journey to your normal place of work?
(please tick one option)
None
Q25
No (please go to Q27)
1
2
3
4
5
6
What factors currently limit the amount of home working you do?
(please tick all that apply)
I like to keep home and work separate
The nature of my job does not allow home working
My employer does not allow me to work from home
I need or enjoy the social aspect of work
I have insufficient space to work from home
I lack the right IT equipment to work from home
I lack the right IT connections (e.g. broadband) to work from home
Other
If other please state
Q26
Do you feel that developments for home and workplace should be located..?
(please tick one option)
Together
On separate estates
Don't know / no opinion
7
Q27
Traffic capacity is an issue on some of Dorset’s roads. The significant environmental constraints
that exist across the county mean that providing alternative routes is in many cases impossible,
as are major improvements to existing routes. An alternative option is to manage the amount of
vehicles using a route. One way of doing this would be road charging.
How acceptable do you think that road charging would be in Dorset?
(please tick one option)
It would definitely be accepted
It would definitely not be accepted
It would probably be accepted
Don't know / no opinion
It would probably not be accepted
Q28
Listed below are six options aimed at encouraging Dorset residents to rely less on cars to make
journeys and more on more sustainable kinds of transport.
Please choose the three options that you think will be most effective and rank them in order.
Most
effective
2nd most
effective
3rd most
effective
Improve facilities for cyclists and pedestrians in towns so that community facilities, open
spaces, schools, employment and shopping areas can be accessed more easily.
Locate new facilities of all kinds so that they are within walking and cycling distance of
residential areas.
Design new residential areas so that residents and visitors can move around easily
without needing to use a car and locate them so they are accessible to facilities and the
town centre.
Encourage linking villages near to the towns with footpaths and cycleways including the
protection of old railway lines from development to encourage their use as trailways.
Encourage forms of public transport which allow for people to get to all types of
destinations.
Seek contributions from developers for improvements to footpaths and cycleways to link
their development with facilities, employment areas and town centres.
Q29
Community travel planning is about finding out if other people in your area need to make the same
journey as you do and sharing your journey with them by private or hired vehicle. This could be
organised by a parish or town council or voluntary organisation.
Do you think that there is an opportunity in your area for establishing some type of community
travel planning?
(please tick one option)
Yes, definitely
No, definitely not
Yes, probably
Don't know / no opinion
No, probably not
Q30
The relationship between where you park your car and where you live depends on a lot of factors.
As a matter of general preference would you rather..?
(please tick one option)
Park as close as you can to your front door, 'on street' if necessary
Park in a parking place on land that you own or have a right to use
Park in a purpose designed covered area that you own or have a right to use
Park in a garage that you own or have a right to use
I do not have a car
Don't know / no opinion
Q31
Councils are responsible for setting parking standards in Dorset. Which of the following options
comes closest to your view of how councils should set parking standards in residential areas?
(please tick one option)
Set parking standards for residential development which provide well designed and restrained parking
throughout Dorset, promoting good design and efficient use of land.
Set parking standards for residential development which provide well designed and restrained parking
throughout Dorset but varies across the county depending on accessibility to facilities and other forms of
transport.
Set parking standards for residential development that allow high amounts of parking, recognising that this
will have an effect on the living environment, quality of design and the environment in general.
Q32
Which of the following comes closest to your own view of how councils should set parking
standards for other development?
(please tick one option)
Set parking standards for other development which limits the amount of parking available, looks to make
dual use of car parks and promotes good design and efficient use of land.
Set parking standards for other development which limits the amount of parking where other forms of
transport serve the location.
Set parking standards for other development which accepts an unrestrained amount of parking, recognising
that this will have an effect on the living environment, quality of design and the environment in general.
County Council aim: Ensure improved health, better care and independence
Section 4: Adult social care - personal budgets
The Government have decided that in the future all people eligible for publicly-funded adult social
care will have a personal budget (other than when services are needed in an emergency). A
personal budget is a clear, upfront and transparent allocation of funding for each individual to
enable them to purchase their own care and support. It will enable people to make informed
choices about how best to meet their care needs, including their broader health and well-being.
Having an understanding of what is available will enable people to use resources flexibly and
innovatively, no longer choosing from an existing menu of services but shaping their own menu of
support. A person will be able to take all or part of their personal budget as a direct payment to
pay for their support, either by employing individuals themselves or purchasing support through an
agency. Others may wish, once they have decided on their preferred care package, to have the
council continue to pay for this directly. The approach, which may be a combination of both, will
depend on what works best for them.
Q33
Q34
Thinking about how personal budgets will work in practice, please indicate how strongly you
agree or disagree with the following statement.
"The majority of people eligible for publicly funded adult social care services will welcome the
opportunity to manage their own personal budgets."
(please tick one option)
Strongly agree
Tend to disagree
Tend to agree
Strongly disagree
Neither agree nor disagree
Don't know / no opinion
How do you think that the majority of people eligible for publicly funded adult social services who
are allocated an individual budget will use it?
(please tick one option)
They will choose to arrange their own care package and/or employ their own carers
They will continue to want the local authority to arrange their care services
They will use a combination of the two approaches
Don't know / no opinion
Q35
How do you think that the majority of older people (i.e. people over 65) eligible for publicly funded
adult social services, who are allocated an individual budget, will use it?
(please tick one option)
They will choose to arrange their own care package and/or employ their own carers
They will continue to want the local authority to arrange their care services
They will use a combination of the two approaches
Don't know / no opinion
Q36
Thinking about the benefits and risks of personal budgets, do you think that they are a good or a
bad idea?
(please tick one option)
Definitely a good idea (Please go to Q38)
Definitely a bad idea (Please go to Q37)
Probably a good idea (Please go to Q38)
Don't know / no opinion (Please go to Q38)
Probably a bad idea (Please go to Q37)
Q37
If you think that personal budgets are 'probably' or 'definitely' a bad idea, why is this the case?
(please tick all that apply)
Some people cannot be trusted to spend their personal budget wisely and for the purpose it is intended
Responsibility for personal budgets may cause vulnerable adults worry and anxiety
The system will be too bureaucratic to administer
It is the County Council's job to organise care for vulnerable adults
Vulnerable adults may be exploited by those that provide care for them
Other
If other please state
Q38
In principle, would you be prepared to assist a close friend or relative to organise their personal
budget allocation?
(please tick one option)
Yes, definitely
No, definitely not
Yes, probably
Don't know / no opinion
No, probably not
Section 5: Local Involvement Networks (LINks)
From April 2008 Local Involvement Networks (LINks) are being formed all over the country to
replace current patient and public involvement forums. LINks are a network of groups and
individuals who have an interest in health and social care. It is Dorset County Council's
responsibility to appoint an organisation to host and administer the LINk. We want to be able to
measure the effectiveness of LINks and whether you feel you have the opportunities to participate
in health and social care issues that affect you.
Q39
Overall, how satisfied or dissatisfied are you with your opportunities for participation in local
health care issues?
(please tick one option)
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
Don't know / no opinion
Q40
Do you agree or disagree that you can influence decisions affecting your local health care?
(please tick one option)
Strongly agree
Tend to agree
Neither agree nor disagree
Tend to disagree
Strongly disagree
Don't know / no opinion
Section 6: Meals on wheels
The County Council currently provides a meals on wheels service, which is delivered by Women’s
Royal Voluntary Service (WRVS) volunteers to a limited number of disabled and older people who
meet the Fair Access to Care Services eligibility criteria for services.
The service is being reviewed. A contract is under consideration which would make the service
available to anyone who wanted it. The intention is that this would improve general health and
well being in the population. The service would consist of a hot, two course meal, meeting all
nutritional and dietary requirements, delivered to the door, irrespective of where the recipient lived
in Dorset.
It is anticipated that the cost of the food would be covered by the charge made to the people using
the service. This is an average of £1.50 per meal. The County Council would consider
subsidising the service to cover the costs of transport, delivery, staff and power costs associated
with cooking the meals. The extent of the subsidy would depend on the price that customers pay
for their meal and the popularity of the service as greater take-up would mean that less subsidy
was required. However, although potentially quite small, there would be some element of financial
support from the County Council.
Q41
How far do you agree or disagree that the County Council should be involved in the provision of
meals?
(please tick one option)
Strongly agree (please go to Q42)
Tend to agree (please go to Q42)
Neither agree nor disagree (please go to Q43)
Tend to disagree (please go to Q43)
Strongly disagree (please go to Q43)
Don't know / no opinion (please go to Q43)
Q42
What do you think would be a reasonable price for people to pay for their meal?
(please tick one option)
£1.50
£1.51 - £2.50
£2.51 - £3.50
£3.51 - £4.50
£4.51 - £5.50
£5.51 - £6.50
Other
If other please state
County Council aim: Promote thriving and safe communities
Section 7: Dorset Adult Learning
Dorset Adult Learning (DAL) receives funding from the Learning and Skills Council (LSC) to
provide courses for individuals and employers across Dorset. Last year over 8,000 people took at
least one of the 991 courses offered by DAL in one of 173 venues.
Q43
Have you attended an Adult Learning course in the last 2 years?
(please tick one option)
No (please go to Q44)
Yes
If yes, what course(s) did you
do? Please list all courses in
the space provided. Then
please go to question 46.
Q44
What are your reason (s) for not attending a course?
(please tick all that apply)
Not aware of Adult Learning courses
Course I wanted was too expensive
No interest in further education or training
Course I wanted was held at an inconvenient
time
Too busy / not enough spare time
I have all the skills I need
No courses of interest
Course I wanted was cancelled
Course I wanted was fully booked
I was learning with another organisation
I just didn't think about it
Other (please specify)
Course I wanted was held at inconvenient
locations
If other please state
Q45
What could we do to increase the chances of you joining a course?
(please write your suggestions in the three boxes provided)
1st suggestion
2nd suggestion
3rd suggestion
Q46
What sort of courses would you like to see on offer?
(please write your suggestions in the three boxes provided)
Course suggestion one
Course suggestion two
Course suggestion three
Q47
Would you like these courses to lead to qualifications?
(please tick one box only)
Yes
Q48
No
Where do you look to find out about learning opportunities?
(please tick all that apply)
dorsetforyou.com (the partnership website)
Course brochure through your door
Course brochure available in community buildings e.g. libraries, shops, doctor's / dentist's surgeries
Telephone enquiry to the organisation running the course
Email enquiry to the organisation running the course
Face to face enquiry to the organisation running the course
None
Other
If other please state
Q49
Do you need a maths qualification to plug a gap in your CV and/or to improve your effectiveness at
work?
(please tick all that apply)
For my CV
To improve my effectiveness at work
No, I do not need a maths qualification to improve my effectiveness at work
No, I already have a sufficient qualification in maths
Not applicable I am retired
Q50
Do you need an English qualification to plug a gap in your CV and/or to improve your effectiveness
at work?
(please tick all that apply)
For my CV
To improve my effectiveness at work
No, I do not need an english qualification to improve my effectiveness at work
No, I already have a sufficient qualification in English
Not applicable I am retired
The Learning and Skills Council targets public funding at individuals who are not in work and those who are
not qualified to level 2 (5 GCSEs A-C or equivalent). Where they are able to, the Learning and Skills Council
expects people to contribute to the cost of their learning.
Q51
What hourly rate would you be prepared to pay for your learning?
(please tick one box only)
£3.00 - £5.00 per hour
£5.01 - £7.00 per hour
£7.01 - £10.00 per hour
£10.01 per hour or over
Don't know /no opinion
County Council aim: Build a council fit for the future
Section 8: Publication of an annual report
Some organisations publish an annual report which describes their activities during the past year.
Annual reports typically include financial information such as a balance sheet and performance
data which show whether the organisation has met their targets. Dorset County Council does not
currently publish an annual report but does publish financial and performance information through
the County Council's newspaper 'Your Dorset' and via the partnership website 'Dorset For You'. If
an annual report is published, the County Council would seek to keep costs to a minimum while
ensuring that residents can easily get hold of the report, should they wish to read it.
Q52
How important do you think it is for the County Council to publish an annual report?
(please tick one option)
Very important
Quite important
Not very important
Not at all important
Don't know / no opinion
Section 9: Purbcek District Council
There is a need for affordable housing in the Purbeck District Council area for Purbeck people.
Q53
How do you think the need for affordable housing should best be met?
(Please tick one option.)
By the development of small sites (less than 10 households) for the exclusive use of local people, around
villages. [This approach on its own will not meet the District’s housing need]
By the development of several medium sites (hundreds of households) adjacent to the larger villages and
towns in the District, with between 35% and 45% of affordable housing for local people.
By the development of one or two large sites (up to 3,000 households) including between 35% and 45% of
affordable housing for local people.
By a combination of a) and b)
Don't know /no opinion
Q54
If development is to be on one or two large sites, do you think it is justifiable to build 2750 houses
on land between Upton, Lytchett Minster and Lytchett Matravers, which has been designated as
Green Belt Land? Green Belt land surrounds towns and cities to avoid 'urban sprawl', prevent
neighbouring towns merging into one another and to preserve the countryside.
Yes .......................................
Q55
Q56
No.........................................
Don't know /no opinion..........
What do you think are the most important priorities for Purbeck over the next 20 years?
Please rank 1-8 where 1 is the highest priority and 8 is the lowest priority.
Housing provision for Purbeck people
Improving job opportunities in the area
Housing in Purbeck for the wider community
Looking after an ageing population
Improving the transport network
Waste collection
Safeguarding the natural environment
Combatting crime
Are there any other priorities for Purbeck - please state
Q57
Do you agree or disagree with the following statement: “I think the design of the building
development constructed in Purbeck in the last few years has added to the quality of the
environment?
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
Q58
Purbeck Sports Centre offers a wide range of health and fitness activities for all ages, including
swimming pool, gym, sauna, squash and tennis courts and children’s playzone. Have you used
any of the facilities in the past year?
Yes Please go to question 60 ............................
Q59
No
....................................................................
Why have you not used the centre?
Please choose up to three options.
I didn’t know about it
I have difficulty getting there
The quality/standard of facilities provided
The opening times don’t suit
The selection/range of facilities provided
I am not interested in health and fitness activities
The level of service offered by the staff
Similar facilities are more convenient
It is too expensive
Other, please state
Section 10: Other comments and suggestions
Q60
If you have any other comments or suggestions about the topics in this survey please record them
below:
Thank you for completing the survey. Please return in the freepost envelope provided by
Thursday 20th of March.
Panel ID: