Settling Special Education Cases: Strategies and Techniques for Negotiating Effective Written Agreements by Jose L. Martín, Attorney at Law RICHARDS LINDSAY & MARTÍN, L.L.P. 13091 Pond Springs Rd., Suite 300 Austin, Texas 78729 Tel. (512) 918-0051 Fax (512) 918-3013 [email protected] Copyright © 2015 Richards Lindsay & Martín, L.L.P. Dispute Resolution with Unrepresented Parents Staff training on conflict resolution strategies and techniques Poor handling of an initial parental concern by a school staffperson can be the beginning of a steady loss of trust and a worsening relationship that culminates in litigation. Schools, however, cannot realistically expect staff with no training on handling complaints and conflicts to simply learn basic conflict resolution skills on the job. Many service industries have learned that good customer service depends on how staff deal with customers and their complaints. To that end, companies ensure that staff dealing personally with customers receive some level of training on customer service and conflict resolution. Public schools, themselves a service industry of sorts, should follow the private sector’s lead and provide school staff with conflict resolution training also. The best strategy for dispute resolution with parents is not allowing a concern to escalate to the point that it becomes a dispute. If that is not possible, then the goal is to manage and resolve the dispute early, before the parent-school relationship as a whole is threatened. If IEP team members learn and utilize simple conflict resolution strategies, they can drastically reduce the possibility of a matter escalating to litigation. Schools currently provide IEP team members with a variety of curriculum, instructional, and even legal training, but often overlook staff training on conflict resolution from a customer service orientation. Explore this proactive step by researching the numerous training programs 1 available in your community and exploring the possibility of adding this type of training to your existing staff development programs. This type of training program will pay for itself many times over if it helps avoid just one due process hearing. Parent liaisons/Ombudsmen The idea of designating a particular staffperson to serve as a parent liaison or conciliator has been put into effect by school districts under a variety of formulations. Larger school systems may choose to create a position for the purpose of assisting parents and IEP teams in resolving their differences. The notion is that a staffperson unrelated to the actual dispute and not an employee of any particular campus can bring objectivity to a conflict and fresh approaches and ideas. Parents can resort to the liaison to assist with conflicts with campus personnel or related service providers. In large school districts, these staffpersons can bring campus compliance concerns to central office administrators. With proper training in conflict resolution techniques, parent liaisons can bridge communication difficulties, make campus staff aware of available resources, assist parents in understanding their rights, help access community programs, or just lend an ear to a frustrated parent. In some school systems, these positions actually take the form of an informal mediator that functions within the IEP team process to assist the team in reaching consensus. In smaller school systems, a staffperson with other job duties can be provided specific mediation and conflict resolution training, or a volunteer group of experienced special education parents could be selected to assume liaison functions. Yet another twist on the strategy is to set up a special education “hotline” where parents can call and ask questions, raise concerns, and generally ask for assistance outside of their child’s campus and IEP team. The hotline is manned by staff that take down notes and information and return the parents’ call with a response. The hotline staffpersons, however, have to make clear to parents that they cannot speak for the IEP team or change its decisions, but that they are able to answer basic questions and take information necessary for the special education department to respond. Larger districts may create a position to help manage critical cases, such as those in due process or in danger of escalating to due process complaints. Assigning parent mentors to parents in need A variation on this strategy is to pair all new parents of special education students with a mentor parent who helps guide the “beginner” parent through 2 the sometimes overwhelming IEP team process. Another variation is for school districts to develop relationships with reasonable parent advocates and take the initiative of involving such a person in a dispute, especially in situations where a parent is assuming clearly unreasonable or unrealistic positions. In these situations, a good advocate can be invaluable, since a parent is much more likely to be responsive to a fellow parent that is not an employee of the school. Preparing for potentially disputed IEP team meetings School staff faced with a potentially contentious IEP team meeting must prepare for the meeting as if for a formal mediation session. Pre-meeting staffings are essential to accomplish some or all of the following tasks: • • • • • • • • • • • • Draft tentative IEP goals and objectives for IEP team discussion Anticipate problem issues Brainstorm and develop potential proposals and contingency plans (alternate proposals or options) Prepare documentation of student progress Review new assessment data Develop a meeting agenda Gather relevant campus-based information Review relevant federal and state regulations Confirm that proper notice of the IEP team meeting has been sent and received by the parents Consider current parent concerns (if already voiced) Ensure attendance of all IEP team members and participants Ensure availability of a meeting site (preferably quiet and comfortable) Most of the preparation strategies applicable to mediations (see below) also apply to prepare for contested IEP team meetings. As simple as this strategy may sound, too many important IEP meetings are held with little or no staff preparation. Worse yet, on the day of the meeting, IEP team members arrive late, forms have to be located at the last minute, no one at the front office knows to direct the parents to the meeting room, etc. These details tell parents that the school is disorganized, and promote a perception that the meeting, and therefore the student, is not considered important. Schools cannot leave that impression and expect parents to trust in their efforts to provide appropriate educational programs. 3 The New Dispute Resolution Opportunity—Resolution Sessions IDEA 2004 offers a new opportunity for resolving disputes after a hearing request is filed. IDEA 2004 contains a new provision requiring the school and the parents to meet in a “resolution session” to discuss the parents’ complaint within 15 days after the complaint is received, unless they agree in writing to waive the meeting or to attempt mediation. §615(f)(i)(IV). If the complaining party amends their complaint notice, the timeline for the resolution session commences from the date of the amended complaint notice. §615(c)(2)(E)(ii). Unless waived, the session is a prerequisite to the opportunity for a hearing. The law now states that the school must convene the resolution session and include in it a representative with “decisionmaking authority” on behalf of the school. §615(f)(i)(II). “Relevant members of the IEP Team who have specific knowledge of the facts identified in the complaint” must participate. §615(f)(i). Attorneys are not welcome at the resolution session. The law states that the school “may not include an attorney of the local educational agency unless the parent is accompanied by an attorney.” §615(f)(1)(i)(III). At the meeting, “the parents of the child discuss their complaint, and the facts that form the basis of the complaint, and the local educational agency is provided the opportunity to resolve the complaint . . .” §615(f)(1)(B)(i)(IV). If a resolution is reached at the session, the parties must enter into a legally binding agreement signed by the parties and enforceable in state or U.S. district courts. §615(f)(1)(B)(iii). Either party “may void such agreement within 3 business days of the agreement’s execution.” §615(f)(1)(B)(iv). The hearing timeline commences if the school “has not resolved the complaint to the satisfaction of the parents within 30 days of the receipt of the complaint . . .” §615(f)(1)(B)(ii). Thus, the school is not obligated to offer to resolve the complaint at the resolution session proper, but may consider its options and offer to resolve the complaint up to 15 days after the session. From the parties’ perspective, the resolution process represents an opportunity to discuss the dispute, albeit without the assistance and direction of a trained mediator. At the very least, the session can begin the process of the parties discussing the case. In some cases, the offers and counteroffers made in the session can lead to future resolution, if the matter is not resolved at the session itself. Even if the session does not end in agreement, the school has another 15 days to come up with an offer satisfactory to the parents. Points on Resolution Sessions 4 • Remember that there is no confidentiality protection to resolution session discussions, so parents can testify at hearing about statements made in the session. • You may want to have school attorneys create a form for agreements reached in resolution sessions, with simple waivers/releases of liability, and reminders of the three-day withdrawal period. • Focus on having the parent state with specificity what terms would lead to the dropping of the due process hearing request. Dispute resolution with parents represented by counsel Assessing a case quickly and contacting parents’ attorney to indicate a willingness to explore informal resolution As soon as school staff are informed that the parents have retained an attorney, the school’s attorney should be contacted, and a copy of the file made for his or her review. As school attorneys review the file, they can begin to assess whether the case contains any problem areas. The file review is coupled with interviews with staff to answer remaining questions about the student and the file, as well as to begin to determine the issues potentially in dispute. The school attorney should contact opposing counsel quickly thereafter, to ascertain the nature of the parent attorney’s involvement. Is litigation being threatened? Is a due process hearing request about to be filed? Is the attorney merely assisting the parents informally with the dispute? In any case, the school attorney should indicate to opposing counsel that the school is willing to explore informal means in an effort to resolve the dispute without litigation. The initial conversation can also help identify the specific issues in dispute (if the parent attorney has already reviewed the file and is familiar with the case at this time). It is key at this stage to direct the parents’ attorney toward the most informal possible means for resolving the dispute first, if at all possible. If litigation has not yet been filed, a statement indicating that the school will seriously address the dispute and make honest efforts at informal resolution may avoid, at least temporarily, the initiation of litigation. This gives the school time to investigate the case and develop proposals and options for resolution. In many cases, a school’s invitation to attempt to resolve the case informally is welcome by the parents, many of whom may be nervous and apprehensive about the possibility of having to go to a hearing to accomplish a resolution of the dispute. This is also the time to begin discussing a possible forum for resolving the complaint. In some cases, the attorneys can reach an agreement to assist their 5 clients from outside the IEP team process to allow the parties, with legal guidance, a second chance to address the dispute. In other cases, as discussed below, the attorneys may want to participate in an IEP team meeting to personally help the parties reach consensus. Even if a due process request has already been filed, the parties can agree to the preceding methods, or explore the drafting of a settlement agreement (without meeting or mediation) or a formal mediation session through the state education agency’s IDEA-mandated mediation procedure. At this stage, the school can learn whether the opposing attorney is experienced in special education or a relative newcomer to these disputes. Attorneys experienced in special education cases will likely have personal preferences for a forum to resolve a dispute, while a beginner will have to be walked through the various options available to attempt resolution. A common question asked by school staff is whether it is easier to deal with an attorney inexperienced in special education matters. The answer is yes and no. An inexperienced attorney may not identify potential problem areas in the file, but may also have misconceptions about the law and its requirements. Moreover, although attorneys new to the special education dispute process may be willing to explore a variety of conflict resolution avenues, they may also be less capable of recognizing a good deal when presented with one. Lack of knowledge can breed mistrust, which can render resolution more complicated. To summarize, however, it is crucial that the school’s attorney become involved early in a parent-school dispute, assess the relative merits of the case, contact opposing counsel, and begin an early discussion of potential avenues for resolving the disputed issues, hopefully before litigation is initiated. Reaching a settlement agreement without meetings or mediation If litigation has already been initiated, there are still various ways to employ alternatives to administrative hearings and court appeals. A highly preferable means for resolving special education hearing requests consists of school attorneys and parent attorneys hashing out a written settlement agreement addressing and disposing of the issues in dispute. This occurs, of course, after careful discussion and deliberation with the respective clients. Generally, a good format is for the school attorney to directly ask the parent attorney what kind of terms might be agreed to by the parent to resolve the litigation without going to hearing. That initiates an offer/counteroffer discussion, which also serves to redirect the dispute away from initial adversarial posturing toward problem-solving—a key to accomplishing mutually agreeable settlement. Moreover, this format has the benefit of avoiding face-to-face 6 discussions between the parties, which accentuate personality disputes and promote emotional and inflexible face-saving positions. If the school attorney can get opposing counsel to discuss a list of potential settlement terms that would be agreeable to the parent, that list is then discussed with school staff. An analysis of the listed terms will likely lead to acceptance of various terms and counteroffers on others. That, in turn, will lead to revised terms after additional negotiation. Many special education disputes are capable of settlement in this fashion. Aside from the benefits described above, a significant advantage of this process is cost-effectiveness. By avoiding formal mediation sessions or IEP team meetings with attorneys involved, the cost of defending the complaint is reduced, as well as the opposing attorney’s fee demand, since there will be no costs for preparing for mediations and meetings. In fact, most of the negotiations can take place over the telephone or by e-mail. IEP team meeting with attorneys If, for some reason, the matter is not susceptible to resolution by the informal settlement process described above, an alternative is for the parties to meet in the context of an IEP team meeting to make an effort to resolve the issues by reaching an agreement on a revised IEP. Although less formal than a full mediation session, this option has the disadvantages of requiring a greater degree of preparation and face-to-face confrontation. The relative advantages are that the rules of mediation need not be followed and the IEP team members can function in the more familiar environment of the IEP team meeting. Moreover, there is no limitation on the number of participants in an IEP team meeting, so the school can involve all staff with knowledge of the child and specialized expertise to assist in reaching a consensus. The strategies outlined below for mediation sessions are also applicable to IEP team meeting “pre-mediations.” Of course, there will not be the assistance of a trained mediator, so the success of the process depends purely on the willingness of the parties to cooperate and collaborate in an effort to resolve the dispute. In this context, attorneys can play the role of mediators by ensuring the discussion stays on topic, redirecting discussion back to agenda items, proposing options for consideration of the parties, and helping their respective clients in remaining calm, professional, and focused on problem-solving. The possibilities of success in this strategy are increased if the attorneys have discussions, prior to the IEP team meeting, regarding the agenda for the meeting, a timeline for the meeting, the goals of the meeting, and an agreement to make reasonable efforts to minimize clients’ emotionality and adversarial posturing. These discussions serve to set informal “ground rules” for the IEP 7 team meeting and can be crucial to the success of the process. If the attorneys do not develop some sort of a positive working relationship prior to the IEP team meeting, the chances of reaching consensus will be minimized. Formal Mediation A. Prepare proposals and contingency options for every issue The mediation process begins before the day of the actual mediation session. To use the limited time available for mediation in the most productive way, school representatives must prepare. The preparation process starts with a list of all disputed issues known to the school. For each issue, the school must prepare a range of proposals and contingency options that it is ready to offer to resolve each issue. Determine which person in the team will actually present the proposals and do most of the talking. Once a list of proposals and contingency options are ironed out, school representatives must ensure that they have the authority to commit to such deals. B. Identify and separate negotiable from “deal-breaker” issues In every mediation, there will be a certain number of disputed issues. One of the main jobs of mediators is to identify with clarity and precision each and every issue currently in dispute between the parties. Beyond this overall issue identification process, however, it is useful to speedily identify the issues that are clearly negotiable and susceptible to quick resolution. Dealing with “easy” issues first allows the parties to identify more fundamental issues—those less susceptible to straightforward resolution. Sometimes all issues but one are negotiable, but that single issue can doom a mediation to impasse. For example, a parent’s attorney may raise seven separate legal issues in pursuing a claim for residential placement, but even if the school system is willing to meaningfully address all disputed legal issues, the case may not be capable of resolution if the parents are unwilling to give up on their ultimate goal—funding for residential placement. In this situation, it is crucial to identify the “deal-breaker” issue upon which all of the mediation effort lies. Then, the parties can make a decision to either focus energies on the fundamental issue, or make more extensive offers on alternative remedies in exchange for compromise on the “deal-breaker.” Additionally, when faced with inflexible positions on a particular issue, it is key to fully enlist the mediator’s help. Trained mediators can then bring their efforts to bear to attempt to break through the inflexible position. C. Proceed from “easy” issues to difficult ones 8 In mediation, it is generally advantageous to begin by resolving issues capable of straightforward resolution, and then proceed to more difficult claims and allegations. Psychologically, achieving consensus on a number of claims serves to create pro-agreement momentum among the participants. Once this positive mindset is in place, the difficult and “deal-breaker” issues are likely to become more susceptible to resolution. For example, a parent may have filed a request for an IDEA due process hearing to seek prospective funding for a Lovaas-style Applied Behavior Analysis (ABA) home program for her child with autism. In mediation, when asked about her concerns with the current school IEP, she may raise concerns regarding evaluations, goals and objectives, PT services, staff-to-student ratio, and lack of assistive technology devices. If the school meaningfully addresses these specific concerns by offering independent evaluations, revision of goals and objectives, increase in PT services, additional staff assistance to improve the staff-to-student ratio, and added technology, the parent and her attorney may become more amenable to dropping their request for a full ABA program. If the school makes clear that it is willing to negotiate on all disputed issues, short of paying for an ABA home program, the parent and her attorney may recognize that persisting with the ABA program demand may doom the mediation to impasse, lead to litigation of uncertain results, and the loss of the offerings made by the school. If the school’s offers are attractive, it takes a gambling soul to reject them in the hopes of winning the ultimate reward in litigation. Moreover, if the parents’ attorney is working on a contingency arrangement, and the parent unreasonably rejects meaningful offers in order to gamble on obtaining the ABA program, the attorney is more likely to counsel the client in favor of settlement, since pursuing a risky claim may mean that the attorney ultimately receives no renumeration for his or her work. If faced with parental reluctance to desist from demanding the ABA program, the school can respond by increasing the offers on the negotiable claims. D. Refrain from direct discussion of merits of case Parties to mediation must understand that the process is not designed to lead to legal opinions or findings on the relative merits of the case. Mediation focuses on the parties reaching mutually agreeable compromises to disputed issues, which are then committed to writing in the form of a mediation agreement. School attorneys that present a “case,” complete with legal assertions and arguments, may simply be previewing the school’s legal and evidentiary defenses while accomplishing little in the way of moving toward a compromise. 9 Mediation is not a pre-litigation process. It is, rather, an alternative to adversarial due process hearings and court appeals. In fact, too much discussion of the merits of the case can significantly distract the parties from the goal of working toward a mutually agreeable settlement. In addition, detailed discussion of legal argument and evidentiary merits may serve as free discovery to an opposing party, who will then be better armed for litigation when mediation fails. Discussion of parties’ relative positions on the merits also can increase negative and adversarial postures, making the reaching of an agreement in fact more complicated. Certainly both parties to a special education dispute should assess the relative merits of their cases, undertake research on legal points, and develop favorable legal arguments in preparation for potential litigation. But when parties agree to participate in mediation, they should be prepared to temporarily forego legal positions and arguments in order to focus their efforts on achieving a compromise agreement. If parties are unable to set aside legal positions, at least for the duration of a mediation session, they should seriously reassess whether to expend the time, energy, and money involved in participating in mediation. D. Move to offers and counteroffers as early as possible in the process Every mediator will allow the parties, and especially the parents, to verbally vent their complaints to some degree, usually at the beginning of the mediation session, before turning to the issue of potential means for resolution. After the parents have finished presenting their complaints, the tendency for school district representatives is to counter with a procession of defensive arguments or explanations on each issue. Parties may find, however, that making an effort to move quickly to exchanges of offers and counteroffers will promote the reaching of an agreement within a shorter timeframe. The key is to shift the parties’ focus away from arguing their case to suggesting ways to resolve the disputed issues. Mediators should be of assistance in that effort, since they also will share a desire to move from argument to specific offers and counteroffers. Once the mediator has succeeded in identifying the disputed issues, the school representatives can proceed to make initial offers on any and all negotiable issues. If this stage is achieved quickly, the process moves away from emotionality and defensiveness and toward creative problem-solving. This does not mean that offers will be immediately accepted, but it gets the parties into a bargaining mood, where an offer is met by a counteroffer, which leads to a revised offer, and so on, until the first issue is resolved and the parties move to the next. Otherwise, parties may literally spend hours arguing and re-arguing 10 their cases, which builds up anxiety and anger, and can actually harden positions. E. Select an approach to presenting offers There are various approaches to presenting offers at the mediation table, but they generally break down to two main methods: the incremental offer approach, the solid initial offer approach, and the options approach. Selecting an approach depends on a party’s flexibility and whether the amount of time spent in mediation is an issue. In the incremental offer model, the responding party (usually the school in IDEA cases) proposes offers on disputed issues in small increments. For example, if the issue is amount of speech therapy services, the school representatives would initially offer only a slight increase in services. A counteroffer from the parent would lead to a slightly increased offer, and so on. The benefit of this approach is that the parties may reach an agreement on speech services that is actually lower than the school was prepared to ultimately serve up to resolve the speech issue. The drawback of this “little-by-little” haggling approach is that it will generally take significantly more time to reach resolution on each issue, which can lead to a lengthy and protracted mediation session. In the solid initial offer approach, the operative goal is time-effectiveness and directness. Here, the school makes an offer that is at or close to the final offer it is willing to make on any issue. The message to the opposing party is that the offer is not meant as a “low-ball” offer, but rather as an honest effort to resolve the issue quickly and without much additional discussion. Moreover, the school must make clear that additional negotiations on the offer should be quite limited if the issue is to be resolved at all. The advantage of this method is that issues can be resolved literally in minutes, leaving substantial amounts of time to deal with tougher disputes. The disadvantage is that the most favorable deal possible may not be extracted on individual issues. The options approach consists of presenting proposals in an options format, where the opposing party is asked to pick from one of a number of options designed to address the disputed issue. The psychological advantage of this method is that people are more likely to agree with a proposal that gives them the power to select an option. In addition, even if none of the options are accepted, one option might form the basis for an eventual revised offer that results in an agreement on that issue. F. Play to the mediator in individual caucus sessions 11 In many mediations, group discussions with both parties are alternated with individual caucus sessions between the mediator and each party. The caucus sessions can be used to gain favor with the mediator in the hope that he or she will influence the other party to move closer to your party’s bargaining position. These sessions can be especially useful if a party is adopting a highly inflexible position on certain or all issues. A common stance with the mediator in caucus sessions is to establish clearly that your party is willing to negotiate reasonably, but not without commensurate compromise from the opposing party. Show the mediator, by both word and deed, that your party is the more reasonable, and the opposing party will be cast as the inflexible party. This will lead the mediator to put pressure on the opposing party to move closer to consensus. G. Remain professional Special education disputes are particularly difficult and personal because they involve parents and their children with disabilities. A parent’s normal protectiveness is amplified by the fact that their child is disabled and has specialized needs. The school can become a focus of undirected anger, frustration, and disappointment. Despite objective evaluation data, some parents maintain highly expansive and sometimes unrealistic expectations. These attitudes clash with the inevitably limited resources available to provide quality education to disabled students. Add to this mix the fact that some schools’ have serious compliance and program deficiencies, and you have all the ingredients for emotional outbursts and personal attacks. Mediation, moreover, offers a faceto-face forum for such displays, from either side. School representatives, however, simply do not have the luxury of engaging in these tactics. Their job, in mediation, is to “ride through” these episodes with the assistance of the mediator, who should bear the primary responsibility for maintaining decorum in the mediation session. Respond to emotional outbursts with calm, positive, but honest statements. For example, if a mother breaks down while discussing how a school has failed to educate her child in general, it may help to say something like “it is clear to us that you’re upset about your child’s program, and we don’t know if we can change the way you feel, but we hope that by the end of today, with your help, we’ll have an agreement that will at least point us toward a more positive direction. Will you help us try to do that?” H. Learn to spot the attrition or “mediation fatigue” strategy A tactic some parties may use in mediation basically consists of slowly wearing down an opposing party’s position by extending discussions and drawing out the mediation session without offering much in the way of 12 compromise. This tactic counts on the fact that as party representatives become tired, they may be more susceptible to giving in on particular issues, just to bring an end to the session. A useful counter-tactic is to briefly state your party’s proposals on a particular issue, and then be silent. Eventually, the mediator will begin to put pressure on the recalcitrant party, in order to keep the process moving. Do not hesitate to tell the mediator that the opposing party is using this tactic and that you expect some action to get the mediation back on track. I. Draft the mediation agreement as you mediate the case It is not a good idea to discuss issues, work on a resolution of each, and at the end of the mediation initiate a draft of the agreement. That invites disputes, late in a mediation session, over the language of a term. Many times parties may not have clear memories or notes of agreements reached hours before. Drafting the mediation agreement as you proceed from issue to issue is clearly advantageous. Viewed in this fashion, the mediation is broken down into minimediations on individual issues. Once an issue is successfully mediated, that agreement should be committed to writing. the drafter should read the term out loud as he or she writes it, until the parties are in agreement that the language matches the substance of the parties’ agreement on that term. Then, the parties can move to the next issue. At the end of the session, there should be no need for further discussion over the language of the agreement, no matter how long or complex it may become. Another option is for the mediator to be responsible for the drafting of the agreement. It is in the interests of both parties, however, that the mediator commit the agreements on each issue to writing as you mediate the entire case, rather than at the end of the process. J. Make sure the mediation agreement is clear The last thing either party to mediation wants is for the mediation agreement to later become the subject of additional dispute itself. This can happen if the mediation agreement is either unclear or incomplete with respect to a significant issue. Experienced advocates and mediators are invaluable in avoiding this pitfall, since they are likely to identify potential ambiguities or contingencies that need to be addressed in the agreement if it is to succeed in its goal of resolving the entire dispute. Pay attention to details and refrain from playing games with the language—the aim should be to set forth in a straightforward and clear fashion the agreements reached by the parties. Avoid future disputes by ensuring that parents clearly understand what the school district will or will not do under the agreement. It is better to have the parent understand that you mean 30 minutes per week of group counseling rather than 13 one-to-one counseling than have the dispute re-erupt a few days later over that very distinction. Parents will feel deceived, when in fact the issue is one of clarity in the mediation process. It is better to get the issue out in the open than to hope that it will not surface at a later time. K. Watch for the huge initial demand strategy Another tactic to be watchful for is one where the complaining party begins the mediation by demanding an impossibly expansive array of requests. The tactic works by stunning the school representatives, so that they feel like they must make extraordinary offers on the disputed issues just to come within the vicinity of the parents’ huge set of requests. The key to offsetting this “bluff” strategy is to remain calm and stick to the game plan. Make normal and reasonable offers on the disputed issues and enlist the help of the mediator in individual caucus sessions. Eventually, the parents should return to more regular demands if they have any desire to honestly mediate the case. If the parents do not reduce their initial set of demands, this is a sign of unwillingness to truly mediate the matter. L. Insist on bilateral compromise Just as the school representatives must be prepared to make compromises on disputed issues in order to succeed in mediation, parents must understand that proceeding to mediation to simply insist on obtaining precisely the demands made as part of the litigation is not a realistic attempt at mediation. Insist that in order to mediate the case successfully, some compromises will have to be made by both parties. Mediation is not a forum where a party simply explains why they are entitled to every bit of relief pleaded in the due process hearing request and is able to obtain that relief without litigation. To avoid the monetary and emotional costs of litigation, a party has to give up something. If one party comes to mediation to be completely inflexible on their position and demands, then they are not ready to mediate the case. M. Schools should insist on appropriate waiver/release language Mediation agreements are intended to resolve all current disputes between the parties in order to avoid litigation. Parents cannot expect to mediate a case, obtain favorable terms, but nevertheless also retain the right to sue on the mediated issues. If a parent is unwilling to agree to language releasing the school from liability on the disputed issues, then there is no guarantee that litigation will truly be avoided, as the parent will retain the ability to change their mind the day after the mediation agreement is signed and reinstate the litigation. The 14 mediator should establish, at the beginning of the mediation, that the goal is to resolve all the disputed issues, so that there will be no litigation. Given the current climate of money damages claims under §504 and ADA, schools may want to negotiate broad releases that cover those laws, as well as other state and federal laws, agency complaints, and professional complaints. At times, parents will refuse to release any claims beyond IDEA claims. In those situations, the terms should be negotiated accordingly, as the settlement will be of reduced legal value to the school. N. In difficult cases, explore segregation of certain issues Although, as stated above, the ultimate goal of mediation is to conclusively resolve all disputed issues, in some cases this will be impossible. An agreement may be possible on 14 out of 15 issues, and the last issue may be a non-negotiable, deal-breaker issue for one or both parties. The potential agreement on the 14 negotiable issues can be salvaged, however, if the parties reach an agreement to settle those issues and proceed to a limited litigation on the single non-negotiable issue. For example, the parent of a child with learning disabilities may raise a variety of issues relating to IEP goals and objectives, related services, reports of progress, teacher assignment, and a request for a laptop computer for home use. If the school and the parents can reach an agreement on all issues except for the computer request, they can choose to enter into an agreement on the negotiable issues and leave the single remaining computer issue for the hearing officer. In many cases, such an approach is favorable to the school, if there is any concern over the legal merits of some negotiable issues, but no significant concern on the assistive technology issue. Moreover, the cost of preparing for a limited hearing will be substantially less than to litigate the entire list of disputed issues. This strategy should be at least explored in cases where a number of issues are susceptible to agreement except for a few “deal-breaker” requests. O. Deal with attorneys’ fees Generally, parents who initiate litigation and obtain a favorable settlement of the dispute prior to a hearing are entitled to reasonable attorneys’ fees. If fees are not addressed as part of mediation, parents may be unwilling to agree to an educational settlement, especially if their arrangement with counsel is that they are liable for their attorneys’ fees if the school system is not. Even in contingency fee arrangements, unwillingness to address attorneys’ fees may reduce the chances of reaching a mediation agreement. Or, the attorneys’ fees issue may be severed from the educational dispute and litigated in federal court, continuing at 15 least one aspect of the litigation and its attendant costs. Thus, if a fundamental desire of the parties is that all disputed issues are addressed and resolved as part of mediation, parties must be prepared to meaningfully consider the issue of parent attorneys’ fees. One school of thought is that attorneys’ fees should be discussed first so that the monetary issue (usually of great significance to school officials) is disposed of first to allow the parties to focus on the underlying educational issues. Moreover, addressing the fee issue first can reveal if that aspect of the dispute is a fundamental or “deal-breaker” term. If the school district is unwilling to agree to any mediation resolution that includes attorneys’ fees, or if the parents’ attorney is unwilling to negotiate on the fee amount under any circumstances, it may be advantageous to quickly identify and treat the matter as a fundamental one. In such situations, the parties can consider an agreement to sever, or separate, the educational terms of the dispute from the fee dispute. Then, the fee dispute could be negotiated separately, while the educational terms of the agreement proceed to implementation. If no agreement is reached on the fee issue, then the parents’ attorney can proceed to an action in federal court to seek fees under the IDEA. This approach salvages the educational aspect of the agreement, which should be of primary importance to the parties. Another approach is to simply focus on the educational issues by addressing them first, in the hopes of casting fees in the role of a concluding detail of mediation. This approach carries the weight of momentum, in that if the parties have reached mutually agreeable compromises on every educational claim, the parties may be more inclined to deal reasonably with the fee issue to avoid wasting a full mediation effort simply because of a last-minute impasse on fees. Consequently, however, this approach may mean that in some cases the parties will expend the full energies required to mediate the educational issues only to have the agreement unravel because of failure to agree to the sole noneducational fee issue. As to the fee negotiation itself, parties may adopt an overall approach, whereby suggested offers and counteroffers on fees are exchanged without regard to an accounting of billable hours and hourly rate. Other parties may prefer to act on the basis of reviewing a parent attorney’s record-keeping of billable hours and an area’s prevailing hourly rate for similar legal work. Under both methods, parties will want to acquaint themselves with fee awards by federal courts in the jurisdiction, to properly assess the potential range of a reasonable fee. P. Handling money demands. 16 Increasingly, parents may demand money sums to settle special education cases. At times, parents’ attorneys may indicate that they may proceed with due process only to exhaust administrative remedies under IDEA in order to proceed to federal court on a civil rights §504/ADA claim (which IDEA student can raise). The standards to maintain such an action for money damages is exceedingly high, as most circuits require either intentional discrimination, bad faith, gross misjudgment, or deliberate indifference, depending on the type of violation alleged. The common types of cases in which these damages are alleged involve actual injuries to students, disability harassment cases, or cases of quite serious IDEA FAPE violations. Schools’ attorneys will be able to assess whether the district in fact has any exposure to such liability, and whether there is any real need to make any offer of financial compensation. If not, the district may want to insist on negotiating only educational terms. In such situations, the parents may be unwilling to release §504, ADA, or other civil rights claims, and might only agree to release IDEA claims. Depending on the case, that might be a wise choice for the district. When Mediation Fails If all informal and formal measures fail, defending parties should consider an Offer of Judgment In some cases, even the best efforts at resolving the complaint informally or formally, may fail to result in a mutually agreeable compromise. If the school feels it has made meaningful and substantial offerings to address a parent’s concerns and claims, but the parents have rejected all offers and options, the next step is to issue an Offer of Judgment under 20 U.S.C. §1415(i)(3)(D)(i) and FED. R. CIV. P. 68. An offer of judgment, if issued at least ten days before the date of a scheduled due process hearing, can be a useful device to pressure an unreasonable party into reconsidering settlement. It works in the following way. If a school makes an offer of settlement containing all proposed offers previously refused by the parent, and the parents reject the offer and proceeds to hearing, the parents will not be entitled to attorneys’ fees incurred after the offer was made unless they ultimately obtain a greater degree of relief from the hearing process than was offered in the offer of judgment. Thus, if parents unreasonably reject a valid and substantial offer of judgment, their attorney stands to lose a significant portion of his or her attorney’s fee entitlement if they do not prevail to a greater degree in litigation. This dynamic forces the parents’ attorney to readdress the matter with the parents, and in many cases serves to put pressure on an unreasonable party to “see the light.” Depending on the agreement between the parents and their attorney, the parents themselves may be responsible for their attorney’s fees if 17 they reject a reasonable offer and they eventually receive less from the hearing officer than the school originally offered. All school attorneys should mark on their calendars the deadline for issuing an offer of judgment to the parents, just in case all efforts at alternative resolution fail to resolve the case. When all else fails, explore creative options Some cases are not easily susceptible to regular dispute resolution strategies, either because of the complexity of the case, the depth of disagreement between the parties, the fundamental nature of the dispute, or the presence of particularly difficult personalities on either side. This does not mean, however, that the case is doomed to litigation. At this juncture, parties should investigate the possibility of unique and creative options that may at least temporarily resolve even deeply entrenched disputes. An interesting creative approach for use in cases where there are longstanding conflicts and mistrust among the parties involves the appointment of an agreed-to ombudsman. This is a person with specialized expertise in special education who will review the records in the case, interview parents and staff (and perhaps the student), and render final binding decisions on disputed issues. The term of the ombudsman’s position is set forth in an agreement, and during that term, there can be no requests for due process hearings, SEA complaints, or requests for independent evaluations. On any issue where the parties cannot achieve consensus, the ombudsman simply renders a final decision, to which the parties must agree to abide, at least during the period of ombudsmanship. The parent, however, cannot be prevented from reinitiating the litigation once the ombudsman’s term has expired. But, at least the device accomplishes a moratorium on legal proceedings, complaints, and requests for independent evaluations. In cases where there are serial complaints and repeated due process hearings, the school may well feel that the ombudsman strategy at least affords school staff a respite from the litigation and dispute process. The school, moreover, must generally pay for the ombudsman’s services, and must also be prepared for the possibility that the ombudsman will not support the school’s positions on particular issues. In addition, the school cannot limit the ombudsman’s access to records and information regarding the student, which is instrumental to the ombudsman reaching decisions on disputed issues. In a twist on the ombudsman device, parties that have been unable to agree on an IEP can submit their respective versions of an IEP to an agreed thirdparty expert. The parties must also agree to abide by the expert’s final decision on an appropriate IEP. The strategy is different from the ombudsman device in that the ombudsman merely rules on disputed issues (i.e. the parent is right, the 18 school is wrong, or vice-versa) and in the third-party expert device the expert may come up with an IEP independent of the parties’ proposals. These strategies are extraordinary and unique strategies, and they are, however, not without legal risks. In either of the above scenarios, the school is stuck with the decisions of the ombudsman and third-party expert, even if the decision results in an inappropriate program. If the experts come up with an inappropriate IEP, the school still bears the ultimate liability. Conclusion Since the special education process is premised upon collaborative decision-making, and parents are part of the IEP team that reaches educational decisions regarding a disabled student, it stands to reason that special education disputes fit perfectly into the schema of alternative dispute resolution methods. Moreover, these techniques are already applied, with great success, in many different types of legal disputes. Given both the limited financial resources available to schools, and the fact that the costs of litigation ultimately come out of the same funds that are needed to provide quality educational services, it would seem clear that alternatives to legal proceedings should be a priority for both schools and parents. Add to these facts the clear disadvantages of the litigation process for both sides, and the scenario is ripe for aggressive exploration of all available means to avoid litigation but nevertheless solve conflicts. Disabled students—the parties that most stand to lose by protracted litigation—deserve no less from the interested parties. SAMPLE MEDIATION/SETTLEMENT AGREEMENT (Meant for instructional purposes only, not intended to be used verbatim, and not intended as, or constituting, legal advice) MEDIATION AGREEMENT This agreement is by and between XXXXXXXXXXXXX, as next friend for, acting individually and on behalf of XXXXXXXXXXXX his parent and legal guardian with lawful authority on behalf of a spouse or other biological parent, and/or person with lawful control of the child, hereinafter collectively referred to as "Claimant," and XXXXXXXXXXXX SCHOOL DISTRICT, hereinafter referred to as "District." 19 Bona fide disputes and controversies exist between the parties to this agreement, both as to fact and extent of liability, if any. By reason of such disputes and controversies, the parties to this agreement desire to settle all claims and causes of action, whether or not asserted, arising out of the administrative proceeding pending under §1415(f) of the Individuals with Disabilities Education Act of 2004, docketed and styled as XX b/n/f XX v. XXXXXXXXXXXX SCHOOL DISTRICT, Docket No. XXXXXXXXXXXX (hereinafter referred to as the “litigation”). By making this agreement, the District does not in any manner admit any liability, and it respectively denies same. The offerings contained in this Agreement exceed the requirements of the IDEIA, including the requirement to provide a free appropriate education. The District enters into this agreement as a matter of compromise to avoid the expense, risk, and inconvenience of trial, and no other intention should be inferred. A. In consideration of mutual promises and agreements herein contained, including the recitals set forth below, the parties to this agreement agree as follows: 1. [SAMPLE IEE TERM] The District will pay for an independent psychoeducational evaluation, as soon as practicable, and subject to the selected evaluator’s schedule availability. Claimant shall select a qualified evaluator in writing, and acknowledges that if an evaluator is selected that is not currently on contract with the District, there may be some delays while the contracting process is completed. The evaluation shall include cognitive and achievement testing and recommendations for a behavioral intervention plan (BIP) for the school setting. The total cost of the evaluation plus expenses shall not exceed $1000.00. Claimant agrees to cooperate with the evaluation, including cooperating in scheduling the evaluation. Claimant hereby expressly consents in writing to such evaluation, and agrees no further IDEA notice to the parent is required regarding this evaluation. In addition, Claimant hereby consents to the evaluator forwarding a copy of the evaluation report directly to the District upon its completion. The District will not be required to obtain further written consent for 20 release of records to the evaluator. If Claimant fails to cooperate with the procuring of this independent evaluation, or fails to appear at the scheduled evaluation date without providing notice of cancellation to the selected evaluator at least 48 (forty-eight) hours prior to the appointment, the parties acknowledge and understand that the District shall be relieved of its obligation to perform the independent evaluation described in this paragraph. If, for whatever reason, the selected evaluator cannot, or will not, conduct the evaluation under the specifications outlined herein, then the Claimant will select another independent evaluator in writing pursuant to applicable IDEA regulations. In addition, Claimant hereby consents to use of Medicaid to reimburse the District for any portion of the evaluation’s costs, if applicable. 2. [SAMPLE HOMEBOUND TERM] The District shall provide Claimant with a Homebound Form to be completed by a physician licensed to practice in the U.S. Within 10 school days after receipt of the completed form justifying homebound placement, the IEP team will meet and place XXXX on homebound services of 4 hours per week for the Fall 2009 semester (subject to doctor’s recommendations on the required term of homebound placement). 3. [SAMPLE SUMMER COMPENSATORY TERM] The District will provide XXXX with a summer program at a District campus in the summer of 2009. The summer program shall be of at least four weeks, four days per week, and four hours per day. An IEP team meeting will be held in May of 2009 to determine IEP goals and objectives to be addressed during summer program, including in the area of social skills. As part of the summer program, the May 2009 ARD committee shall also develop a structured transition program to facilitate his August 2009 transfer and enrollment to a middle school other than XXXX Middle School. The May 2009 IEP team meeting shall determine placement at a middle school other than XXXX. 4. [REVIEW OF IEE BY IEP TEAM] After receipt of the independent psychoeducational evaluation, the IEP team will meet in May of 2009, to address XXXX’s eligibility and determine, after review of the independent evaluation, whether XXXX meets eligibility as a student with “Autism” under the IDEA. 5. [IN-HOME TRAINING FOR ASD STUDENT] Prior to the beginning of the 2009-10 school year, the District will conduct an in-home training evaluation of XXXX. If Claimant disagrees in writing with the 21 District’s in-home training evaluation, the District will pay for an independent in-home training evaluation. Claimant shall select a qualified evaluator in writing, and acknowledges that if an evaluator is selected that is not currently on contract with the District, there will be some delays while the contracting process is completed. The evaluation shall address school-based need for in-home training based on review of XXXX’s IEP, and other data. The total cost of the evaluation plus expenses shall not exceed $750.00. Claimant agrees to cooperate with the evaluation, including cooperating in scheduling the evaluation. Claimant hereby expressly consents in writing to such evaluation, and agrees no further IDEA notice to the parent is required regarding this evaluation. In addition, Claimant hereby consents to the evaluator forwarding a copy of the evaluation report directly to the District upon its completion. The District will not be required to obtain further written consent for release of records to the evaluator. If Claimant fails to cooperate with the procuring of this independent evaluation, or fails to appear at the scheduled evaluation date without providing notice of cancellation to the selected evaluator at least 48 (forty-eight) hours prior to the appointment, the parties acknowledge and understand that the District shall be relieved of its obligation to perform the independent evaluation described in this paragraph. If, for whatever reason, the selected evaluator cannot, or will not, conduct the evaluation under the specifications outlined herein, then the Claimant will select another independent evaluator in writing pursuant to applicable IDEA regulations. In addition, Claimant hereby consents to use of Medicaid to reimburse the District for any portion of the evaluation’s costs, if applicable. 6. [SAMPLE DISTRICT EVALUATION WITH IEE OPTION TERM] The District will conduct its own occupational therapy (OT) evaluation by a qualified occupational therapist within 30 school days at a District campus. If Claimant disagrees in writing with the District’s OT evaluation, the District will pay for an independent OT evaluation. Claimant shall select a qualified evaluator in writing, and acknowledges that if an evaluator is selected that is not currently on contract with the District, there will be some delays while the contracting process is completed. The evaluation shall address schoolbased need for OT services. The total cost of the evaluation plus expenses shall not exceed $750.00. Claimant agrees to cooperate with the evaluation, including cooperating in scheduling the evaluation. Claimant hereby expressly consents in writing to such evaluation, and agrees no further IDEA notice to the parent is required regarding this evaluation. In addition, Claimant hereby consents to the evaluator 22 forwarding a copy of the evaluation report directly to the District upon its completion. The District will not be required to obtain further written consent for release of records to the evaluator. If Claimant fails to cooperate with the procuring of this independent evaluation, or fails to appear at the scheduled evaluation date without providing notice of cancellation to the selected evaluator at least 48 (forty-eight) hours prior to the appointment, the parties acknowledge and understand that the District shall be relieved of its obligation to perform the independent evaluation described in this paragraph. If, for whatever reason, the selected evaluator cannot, or will not, conduct the evaluation under the specifications outlined herein, then the Claimant will select another independent evaluator in writing pursuant to applicable IDEA regulations. In addition, Claimant hereby consents to use of Medicaid to reimburse the District for any portion of the evaluation’s costs, if applicable. 7. At the May 2009 IEP team meeting described above, the District shall review the District’s OT evaluation and independent OT evaluation, if any, and make a determination regarding need for OT services based on review and consideration of the evaluation data. In addition, at this meeting the IEP team will review and revise XXXX’s behavior intervention plan, after review of the independent psychoeducational evaluation, to include components designed to address crisis situations and possible dangerous behaviors with the potential to cause injury to XXXX or others. 8. [AIDE ASSISTANCE TERM] When XXXX resumes attendance at a District campus for the 2009 Fall semester, the District will provide paraprofessional assistance to XXXX in the form of escorting from class to class and monitoring every class period by a paraprofessional. After nine weeks of the Fall 2009 semester, the ARD committee will meet to address XXXX’s continued need for paraprofessional assistance with input from Claimant. At that ARD committee meeting, the committee will also review the District’s in-home training evaluation and independent in-home training evaluation, if any. 9. If either the District’s in-home training evaluation indicates a need for in-home training services, or the ARD committee determines a need for in-home training services after review of the independent in-home training evaluation (if any), the District agrees to provide compensatory in-home training services of 9 hours during the 2009-10 school year, in addition to any regularly provided IEP in-home training services. 23 10. The District will provide special education transportation to XXXX when he resumes attendance at a District campus. 11. As parent training, the District will pay for Claimant’s registration to attend two State Autism Conferences. 12. [“INCLUSION” IEE TERM] The District will pay for an independent inclusion evaluation by XXXXXXX, Ed.D., within the first nine weeks of the 2009-10 school year. The evaluation shall make recommendations for strategies and supports, both social and academic, to assist XXXX in participating in mainstream settings. The total cost of the evaluation plus expenses shall not exceed $1,200.00. Claimant agrees to cooperate with the evaluation, including cooperating in scheduling the evaluation. Claimant hereby expressly consents in writing to such evaluation, and agrees no further IDEA notice to the parent is required regarding this evaluation. In addition, Claimant hereby consents to the evaluator forwarding a copy of the evaluation report directly to the District upon its completion. The District will not be required to obtain further written consent for release of records to the evaluator. If Claimant fails to cooperate with the procuring of this independent evaluation, or fails to appear at the scheduled evaluation date without providing notice of cancellation to the selected evaluator at least 48 (forty-eight) hours prior to the appointment, the parties acknowledge and understand that the District shall be relieved of its obligation to perform the independent evaluation described in this paragraph. If, for whatever reason, the selected evaluator cannot, or will not, conduct the evaluation under the specifications outlined herein, then the Claimant will select another independent evaluator in writing pursuant to applicable IDEA regulations. In addition, Claimant hereby consents to use of Medicaid to reimburse the District for any portion of the evaluation’s costs, if applicable. B. [ATTORNEYS’ FEES TERM] In consideration for the above consideration to the Claimant by the District, including the payment of $XXXXXX (XXXXXXX Dollars) to Claimant’s counsel in settlement of any possible attorneys’ fees and costs liability, the Claimant and/or their attorney of record hereby dismisses all causes of action, suits, controversies, claims, and 24 demands which arose out of this litigation or the transactions, events, occurrences, acts, omissions, or failure to act, of whatever kind or character, alleged or which could have been alleged in this litigation. Payment of the aforementioned sum shall take place as soon as practicable after the District receives an executed original of this Agreement from Claimants. The dismissal of the suit will be with prejudice and with each party bearing his own costs. C. In return for the provision of the above-described consideration to the Claimant by the District, the Claimant and/or their attorney of record hereby dismisses all causes of action, suits, controversies, claims, and demands which arose out of this litigation or the transactions, events, occurrences, acts, omissions, or failure to act, of whatever kind or character, alleged or which could have been alleged in this litigation. D. [CONFIDENTIALITY TERM] This agreement, the terms thereof, and the allegations released thereby shall remain confidential. In consideration of the aforesaid offerings, Claimant agrees not to reveal, discuss with others, or otherwise publicize this agreement, its terms, or the allegations released thereby, to the extent permitted by law. Claimant understands and agrees that such publicity will constitute a violation of this Settlement Agreement. In the event the District receives a formal request under the Texas Open Records Act to disclose this Agreement to third parties, an Attorney General opinion may be requested to determine whether this Agreement must be disclosed. If this Agreement must be disclosed under the terms of the Attorney General’s opinion, Claimant and their agents and attorneys waive any claims against the District under the Family Educational Rights and Privacy Act (FERPA, at 20 U.S.C. §1232g) based on such disclosure. The waiver of FERPA claims, if applicable, does not extend to any student or educational record other than this Agreement. 25 E. Additionally, in consideration for the aforesaid offerings, Claimant and/or Claimant’s counsel waives and releases the District from any claim Claimant and/or Claimant’s counsel might otherwise hold for costs, attorneys' fees, or any and all other expenses in relation to, or arising from the abovereferenced litigation. In turn, the District waive and release Claimant from any claim the District or the District's counsel might otherwise hold for attorneys' fees, costs, or other expenses arising from any claims relating to this litigation. F. [MAIN WAIVER/RELEASE TERM] In consideration for the aforesaid offerings, Claimant and/or Claimant’s Counsel waives and releases any and all causes of action they might otherwise hold against the District, its Board of Trustees acting officially and/or individually, its current and former administrators, teachers, teacher's aides, other employees or independent contractors, with regard to the claims specified in, arising out of, or which could have been alleged as part of, the above-referenced litigation, including any potential further or additional claims or causes of action for money damages or otherwise under the IDEA, the Rehabilitation Act of 1973 (29 U.S.C. §794), the Civil Rights Act of 1964, any remedial federal law, any state tort or criminal laws, the Constitution of the State of , the Constitution of the United States, any other state or federal law, complaints before any state or federal agency, and any professional claims or grievances before any state or federal agency or professional licensing body. Parties agree that the District will comply with the Settlement Agreement and continue its good faith efforts to provide services to XXXX pursuant to the terms of this Agreement while he/she resides within, and is enrolled in, the District. G. It is understood and agreed that this is a compromise of the above- referenced disputed claim, and that nothing contained herein shall be construed as an admission of liability, said alleged liability being hereby expressly denied. 26 H. It is understood and agreed that this compromise Settlement Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of I. , and in the courts of the State of . Each party to this Agreement acknowledges and certifies that he or she has carefully read this instrument, that each party has executed this Agreement freely and of their own accord, and that this Agreement resolves all claims between the parties. Moreover, Claimant acknowledges that this document was reviewed with the assistance and guidance of counsel. J. It is understood and agreed that this Settlement Agreement is executed in a single original, copies of which shall be deemed original and may be used for any and all purposes. K. It is understood and agreed that rights to relief sought by Claimant and/or Claimant’s Counsel through the litigation, which relief is not expressly provided for in the Agreement, is waived by Claimant and/or Claimant’s Counsel. L. It is understood and agreed that this Settlement Agreement constitutes the entire substance of the agreement reached by the parties with regard to the above-referenced claims and controversies. M. Any statements made, or discussions undertaken, in the course of the mediation session of , shall remain confidential and cannot be used as evidence in any legal proceeding. The parties, moreover, agree that the mediator presiding over this mediation session will not be subject to subpoena or discovery with respect to his participation in said mediation. IN WITNESS THEREOF, the parties have executed this Agreement on the day of , 20 . 27 XXXXXXXXXXXXX, Individually and on behalf of XXXXXXXX, CLAIMANT XXXXXXXXXXXX Director of Special Education As authorized representative for XXXXXXXX School District XXXXXXXXXXXX Attorney at Law Attorney for Claimant XXXXXXXXXXXX Attorney at Law Attorney for District 28
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