Kazoo Vs Other Hosted Why Kazoo? There are many offerings in the world of Hosted VoIP. Generally the consumer just needs to be educated by you—their trusted IT advisor—about the differences in your solution versus other options on the market. This is where you can educate your clients on VALUE. Although a client’s first inclination may be towards the cheapest hosted system, you can differentiate by showing them the value added to their business by working with you and the Kazoo platform. Similarities in Hosted VoIP providers — Unlimited Calling — Standard PBX features: Caller ID, Call Forwarding, Transfers — Unified Commnications solutions How To Differentiate It is up to you to advise your clients and demonstrate value. The following points offer some key differentiators that set you apart: Most hosted solutions claim low rates for their services, but usually contain hidden markups and road blocks: — Basic feature sets — Caps and hidden charges/ fees on the number of devices, Auto-attendants, Conference Bridges and participants on the bridge (example: first 10 extensions at one price, but at 11 you hit a higher price) — Low quality trunks and or carriers, which result in degradation in voice quality, reliability and downtime — With larger, corporate hosted VoIP providers, it may be cheap to get in at first, but when there are changes that need to be made to the phone system, the wait time can be extreme. Let your customer know the value of having phone service and support by a local provider, i.e. YOU! The Value You Bring 855.464.2600 [email protected] www.2600hz.com — High quality trunks purchased directly from the carrier to ensure that voice quality is a standard — A full Enterprise rich feature set with no hidden costs — The opportunity to set a fixed monthly phone bill — High availability support — The key is VALUE for the price in hosted vs. hosted
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