TRAVELPORT
Travelport Galileo
Quick Reference
Travelport GDS User
2015
Travelport Egypt
[Galileo Quick Reference 2015]
Page 0
SIGNING ON/OFF TO GALILEO (H/SIGN Help page)
SON/ZXX
SON/ZXXXX/XX
SB
SOF
‫التوقيع و اخراج التوقيع‬
Sign on (XX your Initials)
Sign in on branch PCC (XXXX = PCC in which sign on created)
Change from work area A to B (There are 5 work areas A,B,C,D,E)
Sign Off
ENCODE & DECODE (H/ENCODE Help page)
‫ فك الرمز‬/ ‫تحويل االسم الي رمز‬
.CEDubai
Encode city Dubai
.CDDXB
Decode City Dubai
.CRAUH
Detailed Airport Record for AUH
.AEEGYPTAIR
Encode Airline Egypt Air
.ADLH
Decode Airline LH
.AD*077
Decode Airline from three digit numeric code
.LEKuwait
Encode Country (Land) Kuwait
.LDKW
Decode Country Code KW
TIMETABLES (H/TT Help page)
TTCAISSH
TT1JANCAISSH/MS
TTMS777/28JAN
TTL2
TTB5
‫جدول الرحالت‬
Time Table Default date today for 28Days
Time Table for Specific date and Flight
Display Details of a specific flight
Display Flight Details of line 2 from an availability
Display Flight Details of line 5 from an itinerary
MINIMUM CONNECTION TIMES (H/MCT Help page)
‫الوقت االدني لمواصله الرحله‬
@MT
Checking Minimum connecting time from an Itinerary
DCTLHR
Display Minimum connecting time at LHR airport
AVAILABILITY (H/AVAIL Help page)
‫عرض االمكانيه‬
A22MARCAILON
General Availability from CAI to LON
A20NOVCAILON.D
General Availability from CAI to LON only direct
A22MARCAILON*MS
Carrier specific display airline is MS
SELL AND WAITLIST FROM AVAILABILITY (H/0 Help Page)
‫ قوائم االنتظار‬/ ‫البيع لحجز مؤكد‬
N2F3
Sell 2 seats in F class from line number 3
N1Y3*
Sell 1 seat from line 3 and Connecting Flights
N1Y1LL
Waitlist 1 Seat Y class line 1
N1Q1LL*
Waitlist 1 seat in Q class line 1 and Connecting Flights
N2Q3AK
Add a segment in Q class from line 3 of an availability display
when already Booked with airline for 2 passengers
[Galileo Quick Reference 2015]
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@2/3
@A/J
0A OR Y
Change segment number 2 to 3 passengers (before End Transact)
Re-book the entire air itinerary to J class
Arrival Not Known (ARNK) or Surface sector
DIRECT SELL
0MS777Y12MARCAILHRNN1
0MS911M11OCTCAIDXBLL1
0TK693Y12NOVCAIISTAK1
0TK693Y12NOVCAIISTAL1
0TK693Y12NOVCAIISTAK1/03550610
NAME FIELD (H/NAME Help page)
N.ALI/MOHAMED MR
N.2SMITH/JOHNMR/KATHYMRS
N.ALI/HASSAN*P-C06
N.I/ALI/SALLYMISS*09NOV12
N.G/25GROUPNAME
N.P1@
PHONE FIELD (H/PHONE Help Page)
P.CAIT*ABC TRAVELS 22045698
P.CAIM*010077778882
P.2@
P.2@CAIH*03 8777777
‫البيع بادخال خط السير المباشر‬
Direct Sell with class as Y
Direct Sell for Waitlist Class as M
Selling a Passive Segment status HK
Selling a Passive Segment status HL
Add a passive segment with timings
‫ادخال االسماء‬
Enter name with surname first
Enter 2 passengers with same family name
Child with 6 years old
Infant name with DOB mandatory
Enter group name
Delete name of passenger 1(before ending BF)
‫ادخال ارقام الهواتف‬
Add mobile phone number
Delete 2nd phone field
Change 2nd phone field
TICKETING ARRANGEMENT FIELD (H/T. Help page)
T.T*
Minimum ticketed entry
T.@
Delete Ticketing Field
FORM OF PAYMENT
F.S
F.INV
F. 373900000000000*D1215
RECEIVED FROM FIELD
R.IN
[Galileo Quick Reference 2015]
‫مدخل اعداد التذكره‬
‫اعداد طريقه الدفع‬
FOP cash
FREE TEXT FOP invoice with mandatory free text (max. 38 characters)
FOP Credit card
‫امضاء منفذ الحجز‬
Receiving with Initials (Minimum character 1 after.)
Page 2
‫الغاء خطوط سير الرحله‬
CANCEL SEGMENTS (H/CANCEL Help page)
X2
Cancel segments 2
X1-3.6
Cancel segments 1 to 3 and 6
Cancel entire itinerary
Cancel Air segments only
To ignore the segment 1 from auto fare quote
To update HX, UC, NO segment
Change segment 1from KL, KK, TK to HK
XI
XA
@1I
@1XK
@1HK
@ALL
To update all segment and SSR status codes from KK to HK
Note :- please don’t cancel and rebook segment in the same transaction
. ‫ برجاء عدم الغاء رحله و اعاده حجزها في نفس العمليه‬- : ‫ملحوظه‬
APIS DOCS SECURE FLIGHT DATA (H/DOCS Help Page)
‫ادخال بيانات مستنذات ( جواز السفر ) المسافر‬
SI.P1/SSRDOCSMSHK1/P/EG/S12345678/EG/12JUL76/M/23OCT16/MOHAMED/HASSAN
*SI (enter) Then SI.1@ To delete the DOCS item number 1
MILEAGE MEMBERSHIP FIELD (H/MILEAGE Help Page)
‫ادخال بطاقه اميال المسافر‬
M.MS1234567
Enter MS mileage membership number of MS single passenger
M.P2/LH1234567
Enter LH mileage membership number for passenger 2
M.P1@
Delete mileage number for passenger 1
M*BA
Display mileage membership agreement of BA
LISTINGS OF BOOKING FILES (H/LIST Help page)
‫قوائم سجالت الحجز‬
LD/ALL/28DEC-D
List all segments for 28DEC and display
LD/ALL/28DEC-Q/75
Demand list entry for 28DEC and send to Q 75
LD/ALL/MS/01DEC*31DEC-D
List all MS booking by date range and display
PAST DATE RETRIEVAL (H/PQ Help page)
PQ/R-QS71JL
PQ/R-QS71JL/*CONFIRM
) ‫استرجاع حجز قديم (للمراجعه فقط‬
Retrieval by Galileo PNR
After the * asterisk type confirm and enter
Tab to the relevant booking and enter. If the Booking File is less than 60 days old it will
be queued immediately to the General Queue Q1 category PD.
If the Booking File is more than 60 days old or too large, it will be queued to the same
queue for retrieval after 24 hours.
To retrieve the Booking File when it is available, enter: Q/1*CPD
[Galileo Quick Reference 2015]
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CLAIM PNR (H/CLAIM Help page)
‫حيازه حجز لدي الشركه الناقله‬
C/MS*ABCDEF
Retrieve PNR from Carrier MS using record locator
C/MS/OK
Confirm claim
ES/PXXXX-B
Egypt air must do this entry in the PNR at their end to give claim authority
(Where XXXX = Galileo PCC)
CURRENCY CONVERSION
FZSUSD100EGP
‫تحويل العمالت‬
Convert USD 100.00 to EGP at banker’s selling rate
VENDOR REMARKS (H/VEND Help page)
V.AMS*FREE FORM
Send vendor message to airline MS
V.1@
Delete 1st vendor message
*VR
Display all vendor remarks
‫برقيات الناقل‬
SPECIAL SERVICE REQUEST (SSR) (H/SSR Help page)
‫خدمات خاصه مطلوبه من الناقل‬
*SVC
Display services for all booked segments
SI.P1/WCHR
Wheel chair for passenger 1
SI.P1/DBML
Diabetic meal for passenger 1
SI.S2@
Delete all SSR from segment 2
OTHER SUPPLEMENTRY INFORMATION (OSI) (H/OSI Help page)
‫معلومات تكميليه اخري‬
SI.MS*P2/CHLD12MAR08
Advise all airlines the DOB of Passenger 2
SI.2@
Delete Item 2 from OSI
END TRANSACT (H/END Help page)
E
I
ER
IR
Booking History
*HQT
*HTD
*HIA
*HFF
[Galileo Quick Reference 2015]
‫خطوات انهاء العمليه‬
End transaction
Ignore transaction
End and retrieve same
Ignore and retrieve same
‫تاريخ سجل الحجز‬
Display queue trail history
Ticketing data history
Air segment history
Filed fare history
Page 4
DIVIDE BOOKING FILE (H/DIVIDE Help page)
‫اجراءات فصل الركاب‬
DP1
Divide passenger 1 OR DP3 .5 Divide passenger 3 & 5
R.P
Add receive Field
F
File (Other half of the PNR will be displayed.)
R.P
Add receive Field
ER
End and retrieve Booking File
Note: Please do not modify/Amend the divided PNR until vendor locator returned
‫ الغاء ايا من الحجوزات حتي استقبال رقم حجز الناقل‬/ ‫ برجاء عدم تعديل‬- : ‫مالحظه‬
QUEUES (H/QUEUES Help pages)
QPB*
QCA
Q/16
QEB/70
QEB/XXX/35
EMAIL ITINERARY (H/EMAIL Help page)
[email protected]
MT.1@
R.P
EM*ETR
EM*NL
EMALL
ERMALL
‫خزائن ملفات الحجز‬
Display queue preference list
List of all Queues
Sign on to Queue 16
Send booking file to Queue 70
Place BF on queue 35 at branch XXX
‫ارسال حجز بالبريد االلكتروني‬
Add an email –to address
Delete item 1 from email –to address
Receive
To end and send the Electronic ticket receipt by email
With No Viewtrip links
Send email to all email address
Send email to all email address & retrieve
ITINERARY REMARKS (H/RI Help page)
‫اضافه مالحظات علي خط السير‬
RI.FREE
FORM Create unassociated remarks (Max 70 Characters)
RI.1@
Delete unassociated remarks item 1
RETRIEVAL OF BOOKING FILES (H/RETRIEVE Help page)
‫عرض ملفات الحجز‬
*N36FVI
Retrieve BF using Galileo record locator
*-SMITH
Retrieve by name
*-G/EGYPARTY
Retrieve Group booking by group name
LOCAL TIME (H/TIME help page)
@LTLHR
[Galileo Quick Reference 2015]
‫التوقيت المحلي للبلد‬
Local time in London
Page 5
MAPS
H/MAPS
C*MAP/Saudi Arabia
DISPLAY ENTRIES
*ALL
*N
*VL
*I
*FF
*MM
*SI
*H
FARE DISPLAY
FDCAIDXB/MS
FDCAI10JUN14DXB/MS.T30MAY14
‫الخرائط‬
Help page
Display map for specific country
‫مداخل استعراض بيانات الحجز‬
Display all BF Data
Display Name Field
Display Vendor locator
Display Itinerary
Display filed fare
Display mileage membership field
Display OSI/SSR field
Display History
‫عرض االسعار‬
Host normal adult fare
Past Date Fare Display with Ticketing date
Fare Shopper INSIDE & OUTSIDE A BOOKING
‫التسوق الفضل رحله و سعر بحجز و بدون‬
INSIDE
FSA
Shop regardless of availability
FSALL
Shop all segments, including waitlist and unconfirmed
OUTSIDE
FSCAI10JANDXB
One way Journey
FS2CAI10JANDXB20JANCAI
Round trip journey for 2 Passenger
FSCAI10JANDXB20JANDXB/CMS
Round trip journey with Specific carrier BA
FSCAI10JANKUL--BKK20JANCAI
Surface Sector
FARE QUOTES (H/FQ Help page)
‫التسعير‬
FQP1
Fare quote for specified passenger no. 1
FQS1-3.6
Fare quote for segment 1 to 3 and 6
FQCMS
Fare quote as booked on carrier MS
FQ/CMS/ACC
Fare quote CHD only in the PNR, Accompanied adult is in a separate PNR
FQ.H29DEC13/CGF
Past date historical fare quote as per ticketed date (Taxes as of today)
FQ.T12JAN13/CMS
Past date historical fare quote as per ticketed date
FQCGF@MOWSA
Fare quote by carrier & specified fare basis
FQA
Fare quote alternative fare, to select fare# 2 enter FF2
FQBB
Fare quote best buy
[Galileo Quick Reference 2015]
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FQBB/S1.3/CMS
FQBA
FQBB++-FIRST
FQBB++-BUSNS
FQBB++-AB
Fare quote best buy, segment 1 &3 Carrier MS
CANCEL AND RESTORE FARE
FXALL
@1S
FX1
FX1P2
FF1@R
FF1P3@R
‫الغاء و استعاده التسعير‬
Cancel all filed fare (un-ticketed)
Cancel filed fare (Ticketed)
Cancel filed fare number 1
Cancel filed fare 1 passenger 2
Fare quote best buy irrespective of availability
Fare quote best buy first class
Fare quote best buy business class
Fare quote best buy as cabins actual booked
Restore fare 1(ticketed only, fare not Guaranteed)
Restore fare 1 passenger 3
FARE QUOTE PLANNER (H/FQP Help page)
‫تخطيط سعر الرحله‬
FQPCAI+MSDXB+MSCAI
Quote for un-booked routing for Egypt air any class for Adult
FQPCAI+MSDXB+MSCAI/CMS*C07
Quote for un-booked routing for Egypt air any class for child
FQPCAI+MSDXB+MSCAI/CMS*INF
Quote for un-booked routing for Egypt air any class for Infant
FQPCAI1JUL14+MSDXB12JUL14+MSCAI.T10APR14
Past ticket date and past travel dates
FQP CAI.Q+MSDXB.M+MSCAI/CMS
Use the Class qualifier to quote a fare for a specified carrier
CREATE MANUAL FARES
FBC
FBCP2
FBCP1/S1.4
FBUFARE/EGP2000.00
‫انشاء السعر يدويا‬
Fare build create
Fare build create passenger 2
Fare build create passenger 1 segment 1 and 4
Fare build update, currency and the amount
FBUFB/USIEG+TAX1/11.00XL+TAX2/300.00CP Fare build update with Fare Basis & Taxes
FBUROE/3.75+BG/20K
Fare build update, ROE and baggage
FBUFC/CAI MS DXB
Fare construction
FBUTTL/
Fare build Total update
*FB
FBF
FBFALL
Redisplay fare build
File built fare
File built fare for all passengers
TICKET ISSUANCE (H/TKP help page)
‫اصدار تذكره‬
TKP/FS/Z0
Print Ticket, itinerary for all Filed fare ( FOP Cash ) (0) commission
TKP1P2.4/FS/Z0
Print Ticket for Filed fare 1 PAX 1and 4 ( FOP Cash ) (0) commission
TKP/FS/TCCAIEG003/Z0 Print Ticket with tour code and ( FOP Cash ) (0) commission
[Galileo Quick Reference 2015]
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E Ticket interline agreement check
‫التحقق من اتفاقيه تناقل التذاكرااللكترونيه‬
Display interline table by validating carrier BA
Verify which airline you can use as a plating carrier
DT/IAT/DISMS
DT/ETE0
E-TICKETS (H/ETKT Help page)
*TE/0771234567890
*HTE
TRV/07712345678904
TRVE/0771234567890
TSD0779900842346
TKRETS1/TN1761234567890/C1
‫التذاكر االلكترونيه‬
Display E ticket
Display E ticket from a Booking file
Void E-Ticket
Void exchange/Reissue ticket (Not all airline allow)
Reprint support documents
Revalidate E ticket, Segment 1 and coupon 1
TKRETS1/TN1761234567890/C1/NVB13FEB15/NVA13FEB15 Revalidation with VNB and
NVA date
TKRETS1/TNIN1761234567890/C1
TRNE0771234567890/14APR14
TSDR0771234567890/26JAN
TRNC0771234567890
Revalidate Infant ticket
Refund E-Ticket with issuing date
Reprint refund notice (only 7 days from date of refund)
Cancel refund on same day (Not all airlines allow)
TINS, PRINTER LINKAGE &STOCK TABLES
‫ جداول االرصده‬, ‫ ربط الطابعه‬, ‫تقارير المبيعات‬
HMPR
Display today’s tins report (Sales report)
HMPR/PCC
Display today’s tins report for branch office
HMPR/01OCT
Display tins report for another day
HMPR/01OCT-08OCT/REF
Display refund ticket with date range
HMPR/01OCT-08OCT/VOID
Display Void ticket with date range
HMLD Check your link status
HMLMDBECE2DT
HMLMDBECE3DI
HMOMDBECE3 -U
‫عرض حاله الطابعه‬
TKT GTID DBECE2 as TKT
ITN GTID DBECE3 as ITN
GTID DBECE3 as UP
EMD-S (Electronic Miscellaneous Document)
‫الوثائق االلكترونيه المتنوعه‬
How to add the mandatory service segment to issue EMD-S for BA at LHR airport for
date of travel 15JAN for passenger # 1 for date change penalty of EGP 300.00
0SVCBAEK1LHR15JAN-N1/D/992/CHANGE FEE/300.00
[Galileo Quick Reference 2015]
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How to issue EMD-S
‫طريقه االصدار‬
EMDI/SM1/FS/IC1251234567890/PI-R (Print EMD customer receipt)
EMDI/SM1/FS/IC1251234567890/PE-R (E mail EMD customer receipt)
Where: SM1 = Service segment # 0SVC added in the PNR
IC1251234567890 = Related ticket number (In connection with)
EMDV1259991000826 To
Void the EMD-S
For more assistance Contact
Helpdesk : T 02 16887
Email : [email protected]
Travelport Egypt Portal
https://eg.travelportservices.com
Ask Travelport
www.ask-travelport.com
Help Desk Egypt Team
[Galileo Quick Reference 2015]
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