BMW i3 WARRANTY AND
MOBILE CARE HANDBOOK.
BMW i Service
This booklet contains important details concerning your BMW i3 Three Year Unlimited Mileage Warranty, BMW i3 Battery Warranty,
Twelve Year Anti Corrosion Warranty, MOT Protect cover and BMW i Mobile Care. These are collectively referred to as the BMW i3
Warranty which is issued by BMW UK. You are advised to read these sections carefully so you are fully aware of these benefits.
IMPORTANT.
IF YOU CHANGE YOUR ADDRESS OR ARE A SUBSEQUENT OWNER OF THIS CAR, PLEASE COMPLETE
A REPLY PAID CARD FOUND AT THE BACK OF THIS HANDBOOK.
THE DEPARTMENT OF TRANSPORT REQUIRES MANUFACTURERS TO BE IN A POSITION TO CONTACT
VEHICLE OWNERS IF THE CORRECTION OF A PRODUCT DEFECT BECOMES NECESSARY.
CONTENTS.
Vehicle Details
1
BMW i3 Warranty
2
Additional Conditions for the BMW i3 Warranty
3
Paintwork Warranty
4
BMW i3 Battery Warranty
4
Anti-corrosion Warranty
5
Warranty Outside the UK
6
MOT Protect
6
BMW i Mobile Care
7
Assistance Required?
8
Definitions
9
BMW i Mobile Care Benefits
10
BMW i Mobile Care General Terms and Conditions
12
­­­­­
Exclusions15
MODEL.
CHASSIS NUMBER.
REGISTRATION NUMBER.
BMW i AGENT’S STAMP.
DATE OF FIRST REGISTRATION.
1
BMW i3 THREE YEAR UNLIMITED MILEAGE WARRANTY.
Warranty Terms
This warranty is in addition to and does not affect or restrict your statutory rights as a consumer.
These warranty terms are applicable, providing your vehicle has been serviced in accordance with the Manufacturer’s recommended schedules and
timescales. Proof of adequate servicing may be required in the event of a warranty claim. This should contain the details of work carried out, the
specification of the lubricants and parts used, the type of service carried out and the vehicle’s mileage; these should be contained on the invoice.
This BMW i3 vehicle, including the high voltage battery, is warranted by BMW UK to be free from defects in materials and workmanship for a period
of 36 months from the first date of vehicle registration, with no mileage limitation. The third year of the BMW i3 warranty is UK specific. If your vehicle
requires a warranty repair during the third year of its life in a country outside the UK, the costs of repair will be reimbursed by BMW UK.
Any repair work carried out to the vehicle which is covered by warranty (other than servicing or maintenance) must be carried out by a BMW i Service
Authorised Workshop at whose sole discretion any defective parts will be repaired or replaced. Parts for which replacements are made become the
property of BMW UK.
Any part replaced under warranty is warranted to be free from manufacturing defects until expiry of the original vehicle BMW i3 Warranty.
Your vehicle may be taken to any convenient BMW i Service Authorised Workshop for warranty work to be carried out.
The warranty is not affected by change of ownership of the vehicle, within the warranty period.
We believe that BMW i Service Authorised Workshops are best equipped to meet your service and maintenance requirements,
however, your BMW i3 Warranty will not be affected should you decide to have servicing or repairs not covered by the warranty
carried out by a Non Authorised Workshop.
NOTE:
In this warranty:
“The Manufacturer” means Bayerische Motoren Werke Aktiengesellschaft of Munich, Federal Republic of Germany.
“BMW UK” means BMW (UK) Limited.
“BMW i Agent” means any sales agent in Europe authorised directly or indirectly by the Manufacturer.
“BMW i Service Authorised Workshop” means any repairer that meets with the quality standards set by the Manufacturer and
confirmed to be a BMW i Service Authorised Workshop.
“Non Authorised Workshop” means any repairer that is not an Authorised BMW i Agent or BMW i Service Authorised Workshop.
“BMW i Mobile Care” means the BMW i emergency service cover.
2
ADDITIONAL CONDITIONS FOR THE BMW i3 WARRANTY.
The terms and conditions of the BMW i3 Warranty listed below must be adhered to. Failure to do so may result in the rejection of a claim or termination
of your cover. This does not affect your statutory rights.
1.Your warranty may be invalidated if you continue to drive your vehicle when a fault becomes apparent. Any defects must be reported to a BMW i
Service Authorised Workshop as quickly as possible. A minor defect corrected now could prevent you from being inconvenienced in the future.
2.A BMW i Service Authorised Workshop reserves the right to reject any claim where the cause of the defect is due to non compliance with the
service intervals recommended by the Manufacturer and or the Manufacturer’s recommendations for care and maintenance of the vehicle.
3.If servicing has been carried out by a Non Authorised Workshop, the BMW i Service Authorised Workshop reserves the right to reject any claim
where the cause of the defect is due to inadequate servicing or the use of inadequate parts by the Non Authorised Workshop.
4.
Your warranty does not cover faults which arise as a result of misuse, negligence, accidents or normal wear and tear.
5.Your BMW i3 vehicle has been designed and built to extremely high standards to achieve optimum performance. Neither the Manufacturer, the
BMW i Agent or any BMW Group company in the UK can be held responsible for modifications to the vehicle which lead to defects, unless those
modifications have been approved by the Manufacturer, BMW UK or a BMW i Service Authorised Workshop.
6.The purpose for which your BMW i3 was designed and built is as a passenger carrying vehicle utilised under normal driving conditions.
This BMW i3 Warranty does not extend to faults that arise as a result of the vehicle being used for racing, rallying or similar competitive sports.
7.Liability for death, bodily injury, or damage to property or any consequential loss, whether arising directly or indirectly from an incident affecting
a part covered by this BMW i3 Warranty, is not included in the BMW i3 Warranty. This shall not be construed so as to limit or exclude liability for
death or personal injury resulting from manufacturing defects or from the negligence of The Manufacturer, or that of their employees or agents.
The vehicle owner should ensure that adequate insurance cover for the loss or damage of personal belongings, property etc, has been made.
3
BMW i3 BATTERY WARRANTY.
The BMW i3 Warranty includes a BMW i3 Battery Warranty against failures of the high voltage battery as a result of manufacturing defects. In addition
to the BMW i3 Three Year Unlimited Mileage Warranty, the high voltage battery is warranted for up to 8 years from the date of first registration, or up to
100,000 miles, whichever occurs first.
The capacity of a lithium-ion high voltage battery naturally decreases over the period of use due to inherent technical reasons (natural wear and tear).
Should a capacity check at a BMW i Service Authorised Workshop within the warranty period mentioned above show that the net battery capacity has
dropped below 70% of its original value at delivery of the new BMW i3, the portion below 70% will be regarded as excessive capacity loss. This excessive
capacity loss will be repaired free of charge under the terms of the BMW i3 Battery Warranty.
All high voltage battery repairs under warranty must be carried out by a BMW i Service Authorised Workshop.
As per the BMW i3 Three Year Unlimited Mileage Warranty, the benefits of the BMW i3 Battery Warranty are fully transferable to subsequent owners of
this BMW i3 vehicle by someone other than an approved BMW i Service Authorised Workshop.
MAINTAINING YOUR BMW i3 BATTERY WARRANTY.
To maintain your BMW i3 Battery Warranty, your vehicle must be inspected at the correct service intervals as recommended by your
BMW i onboard service indicator system. Checks and remedial work must be carried out, where necessary during those inspections.
Claims cannot be accepted for technical defects or excessive capacity loss caused by an accident or one of the following reasons;
•Your BMW i3 was operated under conditions for which it was not homologated for, e.g. in a country with different homologation regulations to
the one it was originally supplied for.
•
Your BMW i3 was operated abnormally or overstressed, e.g. at competitive motor sports events.
•Parts have been fitted to your BMW i3 which were not approved by the manufacturer, or your BMW i3 or parts of it, e.g. software, have been
manipulated in a way that was not approved by the manufacturer.
•
The instructions on use, maintenance and care of your BMW i3 vehicle (especially according to the owner’s manual) have not been followed.
•The high voltage battery has been opened or removed from your BMW i3 vehicle by someone other than an approved
BMW i Service Authorised Workshop.
4
PAINTWORK WARRANTY.
The paintwork warranty covers your vehicle against defects such as blistering, discolouration or staining of the visible surface of all painted
body panels occurring as a result of faulty manufacture or workmanship for a period of 36 months from the date of first registration without
any mileage limitation.
All paintwork repaired under warranty must be carried out by a BMW i Service Authorised Workshop.
MAINTAINING YOUR PAINTWORK WARRANTY.
1. Although modern paints are durable and resistant to many external hazards, they cannot reasonably be expected to be totally resistant to all.
You should therefore take particular care with your paintwork if you live in or near an area where industrial fallout is prevalent.
Please read the relevant section in your handbook on paintwork for more details.
2. Bird lime can have an extremely corrosive effect on your paintwork and should be removed as quickly as possible.
3. Since damage caused by industrial fallout or bird lime is not a fault of manufacture, this cannot be claimed under warranty.
TWELVE YEAR ANTI‑CORROSION WARRANTY.
The BMW i3 Warranty includes a twelve year anti-corrosion warranty against perforation by corrosion of the body parts.
All repair work carried out under the anti-corrosion warranty must be carried out by a BMW i Service Authorised Workshop.
This warranty does not cover corrosion caused by neglect, accident damage, stone chips or other external influences.
MAINTAINING YOUR TWELVE YEAR ANTI‑CORROSION WARRANTY.
To maintain your twelve year anti-corrosion warranty, please observe the following guidelines.
1.
Your vehicle should be inspected at normal service intervals as recommended by your BMW i onboard service indicator system.
2.Paint or body damage identified by the dealer during these inspections, including any to the underside or underbody protection of the vehicle,
must be properly repaired to BMW i standards.
3.
Claims cannot be accepted for perforation that occurs as a result of unrepaired or improperly repaired paint or body damage.
4.
Vehicles which undergo major accident repair work during the first twelve years of their life remain covered by the warranty provided:
a) The BMW i corrosion prevention methods recommended by the Manufacturer are used.
b) The repair work is carried out by a competent repairer to BMW i repair standards.
5.The warranty does not apply to parts, panels or materials that have not been approved by BMW UK, and the BMW i Service Authorised Workshop
reserves the right to refuse claims where defects have occurred as a result of using them.
5
ADJUSTMENTS.
Routine service adjustments which form part of normal maintenance schedules are not covered by the BMW i3 Warranty.
OTHER ITEMS.
Wheel alignment and balancing faults occurring as a result of a manufacturing defect are covered for the first 12 months or 12,000 miles,
whichever occurs first.
Wiper blade rubber inserts are only covered for manufacturing defects.
WARRANTY OUTSIDE THE UK.
Every new BMW i3 vehicle supplied by a BMW i Agent in the UK carries a 36 month BMW i3 Warranty. This warranty commences on the original
registration date of your vehicle. During the first 24 months, should your vehicle need to be repaired under warranty within the United Kingdom or outside
of the United Kingdom, it may be taken to any BMW i Service Authorised Workshop. The repair will be carried out under the terms and conditions of the
warranty, provided you can show the vehicle is still within the 24 month warranty period.
The third year of the BMW i3 Warranty is only valid provided the vehicle is registered in the United Kingdom. However, if you travel abroad and a warranty
repair is required, this must be carried out by a BMW i Service Authorised Workshop. Please retain all invoices and any replaced parts (where possible).
On your return to the United Kingdom contact your local BMW i Service Authorised Workshop who will process a warranty claim on your behalf.
MOT PROTECT.
MOT Protect cover will rectify any technical issues described hereafter that cause the vehicle to fail its first MOT which will be due no later than
36 months from the date of first registration.
MOT Protect will cover all items with the exception of the windscreen, wheels, tyres and items replaced as part of routine servicing (e.g. brake disks
and pads), modified and/or non BMW i components. The cost of the MOT test, re-test and advisories will not be covered, neither will failure as a result
of neglect or adjustments and damage resulting from impact or accident, or faulty repair of any item be covered. Vehicles used for competitions, racing,
pace making, or rallies, speed or duration tests are excluded.
The MOT repair work has to be carried out by a BMW i Service Authorised Workshop within 30 days of the MOT inspection failure.
The vehicle must have a complete service history according to The Manufacturer’s criteria.
6
BMW i MOBILE CARE.
BMW i Mobile Care ensures that professional help is available via telephone for any unforeseen events that could affect the vehicle or charging
infrastructure and, if needed, provides assistance at your location. In the event of an emergency, assistance is available 24 hours a day, wherever you
are in the UK, and help is on hand to either recover your vehicle to the most appropriate BMW i Service Authorised Workshop or to find the most practical
way to recharge it.
For Continental Europe it is important to note the charging infrastructure in these countries are different to the UK and could vary from country to country.
Therefore, in order for You to make a journey abroad which is trouble free, it is vital that you research your journey ahead of your trip to ensure there are
sufficient and compatible public charging stations, together with ensuring you carry the necessary charging cables before you take Your Vehicle outside
the UK.
BMW i Mobile Care will endeavour to support you if you experience charging difficulties or when your Vehicle is immobilised outside the UK, but support
may be restricted due to limitations of charging infrastructures and charging equipment.
As with any service of this nature there are some exclusions. Please refer to page 15 for details.
7
ASSISTANCE REQUIRED?
If You are in any doubt as to whether You require assistance, please telephone BMW i Mobile Care first. Do not make your own
arrangements without first contacting BMW i Mobile Care. Should You require assistance following an accident, vehicle breakdown,
fire or theft, contact BMW i Mobile Care on:
0800 777 144
or
0208 603 9444
PHONING FROM WITHIN CONTINENTAL EUROPE.
If you are calling from outside the United Kingdom, you can contact BMW i Mobile Care by using the International Access Code
followed by:
44 20 8603 9444
To ensure the minimum of delay, please have the following information available:
•
Your name and location.
•
A telephone number where You can be contacted.
•
Registration number or BMW i Mobile Care Policy Number and colour of vehicle.
•
Details of what has happened.
8
DEFINITIONS.
Definitions used within this document are explained below.
“You” is the owner or user of your vehicle.
“Your Vehicle” is: A BMW i3 for which BMW i Mobile Care has been included for 36 months from the date of first registration.
“Immobilisation” is electrical or mechanical breakdown; road accident; loss of keys; loss, damage or destruction by fire, theft or vandalism.
“Passengers” are those persons travelling with Your Vehicle at the moment assistance is required.
If You are in any doubt as to whether the BMW i Mobile Care is valid, please telephone BMW i Warranty Services on:
08700 120 580
United Kingdom and Republic of Ireland.
United Kingdom (“UK”) is defined as:
England, Scotland, Northern Ireland & Wales.
CONTINENTAL EUROPE.
Continental Europe is defined as:
Albania, Andorra, Austria, Belgium, Bulgaria, Bosnia and Herzegovina, Croatia, Cyprus, Czech Republic, Denmark (excluding Faeroe Islands), Estonia,
Finland (excluding Aland), France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco,
Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia and Montenegro, Slovakia, Slovenia, Spain (including Balearic Islands but excluding
Canary Islands), Sweden, Switzerland and Turkey.
Within Continental Europe, BMW i Mobile Care is only available for travel not exceeding 91 days in any single trip.
9
BMW i MOBILE CARE BENEFITS.
The following pages detail the extensive range of benefits provided by BMW i Mobile Care. Please read these carefully.
All costs quoted within this document are inclusive of VAT.
Home and Roadside Assistance – United Kingdom and Republic of Ireland Only.
In the event of the Immobilisation of Your Vehicle, whether at home or elsewhere, BMW i Mobile Care will arrange assistance for You, either by finding
the most practical way to recharge Your Vehicle or recovering Your Vehicle to the most appropriate BMW i Service Authorised Workshop. We will cover
the costs of taking Your Vehicle to the nearest BMW i Service Authorised Workshop or to the BMW i Service Authorised Workshop nearest to your home
address in the UK or Republic of Ireland.
Car Hire.
In the event that, following assistance by BMW i Mobile Care, Your Vehicle cannot be repaired, we will endeavour to organise and cover the costs of a
replacement vehicle* for up to two days. The rental provider will need to see the paper counterpart of your valid driving licence and You will be asked for
a deposit to cover fuel charges and any additional, potential charges.
In Continental Europe we will endeavour to organise and pay for a replacement vehicle up to a maximum period of two weeks, provided that Your Vehicle
has been recovered by BMW i Mobile Care.
Onward Travel/Hotel Accommodation.
Following assistance and in the event that repairs to Your Vehicle cannot be completed within four hours as a result of Immobilisation, we will endeavour
to organise and cover the costs for You and Your Passengers to continue your journey or return home by the most appropriate means. Alternatively, if the
breakdown occurs more than 50 miles from your home address and overnight accommodation is a more practical option, we will cover the cost of bed
and breakfast for You and Your Passengers up to £100 per person, per night for one night within UK and Republic of Ireland and a maximum of four nights
within Continental Europe.
* Please refer to the General Terms And Conditions on page 12.
10
Vehicle Redelivery – United Kingdom and Republic of Ireland Only.
Provided that Your Vehicle has been recovered by BMW i Mobile Care to a BMW i Service Authorised Workshop other than your local Authorised BMW i
Service Authorised Workshop, we will arrange for it to be returned to your home address in the UK or Republic of Ireland. Alternatively, if You wish to collect
Your Vehicle personally, we will cover the appropriate transport costs to enable You to do so.
Vehicle Repatriation – Continental European Cover Only.
If Your Vehicle cannot be repaired in Continental Europe, or if the repairs will not be completed before your intended return date to the UK or Republic of
Ireland, we will arrange and pay for the repatriation of Your Vehicle to the BMW i Service Authorised Workshop nearest to your home address in the UK or
Republic of Ireland. Alternatively, following your return to the UK or Republic of Ireland and on completion of the repairs, should You wish to collect Your
Vehicle personally, we will arrange and pay the costs of your outward journey.
If the only qualified driver travelling in the party is repatriated to the UK or Republic of Ireland due to illness, we will arrange and pay the cost of an alternative
driver to return Your Vehicle to your home address in the UK or Republic of Ireland and arrange and pay for the costs of returning other Passengers to their
homes in the UK or Republic of Ireland.
The maximum amount payable by BMW i Mobile Care for vehicle repatriation shall not exceed the market value of Your Vehicle.
If You experience any issues whilst travelling in Continental Europe with Your Vehicle, even if You encounter a legal or medical problem our experienced
team of multi lingual staff may be able to provide You with practical help and advice.
If Your Vehicle has to be repatriated from Continental Europe, You should ensure that any items of value are removed. You will be asked to provide BMW i
Mobile Care with a signed inventory of any items left in Your Vehicle. Neither BMW i Mobile Care nor its agents accept any liability for the subsequent loss
of or damage to any items not declared on this inventory.
Additional Car Hire – Continental European Cover Only.
If Your Vehicle is being repatriated or has been left in Continental Europe pending completion of repairs following electrical or mechanical failure we will
endeavour to organise and pay for a replacement vehicle in the UK or Republic of Ireland up to a maximum of three days. Terms and conditions for UK and
Republic of Ireland car hire apply in this instance. Please refer to page 12.
11
GENERAL TERMS AND CONDITIONS RELATING TO
BMW i MOBILE CARE COVER.
Car hire.
Whenever possible, BMW i Mobile Care will attempt to provide You with a replacement vehicle from the repairing BMW i Service Authorised Workshop.
If we are unable to do so, we will attempt to source a vehicle through one of the major vehicle rental companies. Under any circumstances You must be
able to comply with the applicable conditions of hire.
You will be responsible for any fuel costs incurred during the period of hire. Certain endorsements on your licence may prejudice your eligibility to hire a
vehicle. Insurance requirements stipulate that You must have held a full UK driving licence for a minimum of 12 months.
A like for like replacement vehicle is not included in the terms and conditions of BMW i Mobile Care, as mobility will result in the loan of a
conventional vehicle.
Specialist Charges.
In the event that the use of specialist equipment is required to provide assistance when Your Vehicle has, for example, left the highway,
is in a ditch, is standing on soft ground, sand, shingle, stuck in water or snow or has been Immobilised by the removal of its wheels,
we will arrange recovery but You will be responsible for the costs. The costs may be refundable under the terms of your motor
insurance policy.
Release Fees.
Should Your Vehicle be stolen and subsequently recovered by the Police, You may be asked to cover a release fee before we can remove Your Vehicle to
a BMW i Service Authorised Workshop or to your home address. Although we can arrange to guarantee these costs on your behalf, the payment of such
fees is your responsibility.
Adverse Weather Conditions.
On those occasions when we experience adverse weather conditions, such as high winds, snow and floods, external resources maybe stretched and
some operations become physically impossible until the weather improves. At such times, our priority is to ensure that You and Your Passengers are
taken to a place of safety and so the recovery of Your Vehicle may not be possible until weather conditions permit.
12
Auto-Route Restrictions – Continental European Cover Only.
Where assistance is required on a French auto-route, and certain auto-routes in some other Continental European countries, You must use the official SOS
boxes at the side of the road in order to arrange initial recovery. You will be connected to the authorised motorway assistance service because the roads are
privatised and we are prevented from assisting on them. You should contact BMW i Mobile Care at the earliest opportunity so that we can arrange for the
most appropriate assistance once Your Vehicle has been recovered from the auto-route.
Reasonable costs incurred for recovery from the auto-route can be claimed back from BMW i Mobile Care.
Punctures – Mobility System.
Your Vehicle is equipped with a BMW i Mobility System, details regarding its operation can be found in your Owner’s Handbook or on the device itself.
Alternatively, BMW i Mobile Care will be happy to explain how the system works to enable you to carry out a temporary repair and resume your journey.
Vehicle Out of Charge.
If Your Vehicle runs out of charge we will offer the most practical way to recharge it, or recover Your Vehicle to the most appropriate public or home charging
point, but no other benefits will apply.
Parts Delivery – Continental European Cover Only.
If the parts needed to repair Your Vehicle are not available locally, we will organise and pay for the despatch of these parts from elsewhere.
Incorrect Fuel.
If Your Vehicle is immobilised as a result of refuelling with incorrect fuel, when fitted with a range extender, we will only arrange and cover the cost of
recovering Your Vehicle to the nearest BMW i Service Authorised Workshop. The additional benefits detailed in this document will not be provided
in the event of refuelling with incorrect fuel.
Vehicle Storage.
If Your Vehicle has to be stored following recovery by BMW i Mobile Care, we will cover the cost of storage up to a maximum of £50 for storage in the UK
and Ireland.
13
Lock Out/Lost Keys.
Whilst we will always endeavour to provide assistance by the most practical method should You be unable to gain entry to Your Vehicle, modern security
systems make it extremely difficult for this to be achieved should spare keys not be available. If a forced entry is required, You will be asked to sign a
declaration stating that you have given permission for this to take place and that any costs for resultant damage will be your sole responsibility.
Glass Breakage – United Kingdom and Republic of Ireland Only.
In the UK or Republic of Ireland we can, if required, contact a BMW i Service Authorised Workshop on your behalf that will usually be able to arrange
replacement glass for You. Alternatively, if a repair cannot be affected at your location, we can arrange to have Your Vehicle stored securely until the
necessary parts are available for repair. The additional benefits detailed in this document will not be provided in the event of glass breakage and You
will be liable for the cost of replacement parts.
14
EXCLUSIONS RELATING TO YOUR BMW i MOBILE CARE COVER.
We will not cover the costs of:
A like for like replacement vehicle is not included in the terms and conditions of BMW i Mobile Care, as Mobility will result in the loan of a
conventional vehicle.
Any consequential costs or losses as a direct result of Your Vehicle being off the road for any reason.
Any expenses incurred without the prior authorisation of BMW i Mobile Care.
Expenses which would normally have been payable by You, such as fuel and toll charges.
The cost of replacement parts.
Any costs resulting from participation in competitions, racing, pace making, rallies, speed or duration tests.
Any costs resulting from Your Vehicle being kept in an unroadworthy condition or not being serviced in accordance with The Manufacturer’s
recommendations. If, in the opinion of BMW i Mobile Care, we believe that a reoccurring fault is due to poor maintenance of Your Vehicle, we reserve
the right to request proof of servicing.
Any costs as a result of your participation in a criminal act or offence.
Any costs as a result of your being under the influence of intoxicating liquor, solvent abuse or drugs.
Any claim resulting from participation in winter sports.
Any loss of profit, goodwill or contracts, and any indirect, economic and/or consequential losses arising directly or indirectly from the breakdown.
Any expenses which could be recovered under a reciprocal agreement between the British or Republic of Ireland Government and/or any
other Government.
BMW i Mobile Care cover is not transferable from vehicle to vehicle but is transferable to subsequent owners of the vehicle.
15
IMPORTANT.
This section must be completed if the
speedometer/instrument cluster is replaced.
Date
Mileage
Reason Replaced
BMW i Service Authorised Workshop’s stamp
Date
Mileage
Reason Replaced
BMW i Service Authorised Workshop’s stamp
16
NOTES.
NOTES.
17
NOTES.
18
CHANGE OF DETAILS.
Please tick one box:
CHANGE OF ADDRESS.
Model
NEW OWNER.
First owner does not need to complete this card.
Chassis No.
Title – Please Tick:
Mr.
Surname
Date
Registration No.
Mrs.
Ms.
Forenames
Address
Town
County
Post Code
Telephone No.
E-mail Address
The details you provide will only be used by BMW (UK) Ltd, BMW Financial Services or BMW i Service Authorised Workshop to keep you
informed of new products and services, or for conducting market research. If you do not want your information to be used in this way please
tick here.
If you have provided your email address, please tick here if you are happy for BMW (UK) Ltd, BMW Financial Services or BMW i Service
Authorised Workshops to use this information to contact you in the future.
Business Reply
Licence Number
RSJL-YCAK-UZBL
BMW i Customer Information Centre
Selectapost 51
Sheffield
S97 3FZ
IMPORTANT NOTICE.
The Department of Transport requires manufacturers
to be in a position to contact vehicle owners if the
correction of a product defect becomes necessary.
Please fill in the enclosed pre‑paid change of
ownership card if you change your address or are
the second or subsequent owner of this car.